Randy J Norbo DDS PC

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    Profile ID: 104316




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    Feat. Images closed
    Ticket: Website | 2018-02-07 | Desirae.G | #117714 |

    Please replace all featured images with the icons attached below. All of the icons are labeled according to each service. Keep the box around each square and add the logo in the middle.


    2018-02-16 | catherine.c
    emailed done
    2018-02-14 | developershafiq
    Icon size changed
    2018-02-14 | catherine.c
    make all icons smaller.

    Leave a Comment:




    Follow Up 
    Notes | 2018-01-31 | Desirae.G | #117286 |

    Emailed Kate & Dr. Norbo that the edits have been completed. Will create social media accounts.


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    Services closed
    Ticket: Website | 2018-01-25 | Desirae.G | #116948 |

    SERVICES
    -remove any articles that are not on the list below
    -reorder the list of services to the following:

    General Dentistry
    Cosmetic Dentistry
    Dental Cleaning and Consultation
    Periodontal Disease and Treatment
    Periodontal Scaling and Root Planing
    Dental Sealants
    Composite Tooth-Colored Fillings
    Crowns and Bridges
    Root Canals
    Extractions
    Dental Implants
    Partial Dentures
    Dentures
    TMJ Treatment
    Bite Guards
    Teeth Whitening


    2018-01-26 | catherine.c
    emailed completed.
    2018-01-26 | developerdeepak
    Done

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    Edits 
    Notes | 2018-01-24 | Desirae.G | #116824 |

    I have reviewed our website and feel good about it, but need to make some deletions and additions.
    1. On the top of web (home) page I want: Home About Us Services New Patients Financial Options Contact. Those 6 headings.
    2. Would like to eliminate Dental Videos and Testimonials (and any other generic photos of random people in any of our backgrounds or sections)
    3. Would like to eliminate “Schedule an appointment” box/option. We are not prepared to integrate online appointment requests with our computer schedule. Will stick with phone contact for appointments and email to exchange info.
    4. Remove “Take an office tour” from our site. Proud of office, just not interested in photos or virtual tour type stuff.
    5. Would love to use photos/text from Tyson Dental website for our services section. Except would like to remove inlays/onlays section. Other than that deletion, really liked the way that was presented.
    6. Think we need to list our hours under the Contact section. Monday 8am-5pm,
    Tuesday 8am-5pm, Wednesday 8am-5pm, Thursday 8am-5pm, Friday – closed, Saturday – closed, Sunday – closed.
    7. Under Financial Option would like to change our present wordage.
    With our flexible payment options, paying for your dental care is quick and painless. We are providers (in-network) with Delta Dental and Blue Cross Blue Shield. (maybe we should highlight the logos for those 2 in boxes) We will gladly file all insurance claims for our patients even if we are not in-network with the carrier.

    Accepted Payment Methods:

    Visa, MasterCard,Discover Card, American Express, Cash Care Credit and Checks.

    Care Credit is a healthcare credit card with a credit line for treatment and procedures for your entire family.

    Click here to learn more;

    CARE CREDIT

    8. We are interested in wording/format for online bill payment. The above stuff under 7 describes payment options, but wondering how to incorporate “Make a Payment” into our website somewhere. Thoughts?

    I think thats most of it at this point.

    Randy J. Norbo DDS


    2018-01-24 | desirae.g
    Completed all edits and addressed his questions/requests for removing generic images and online payment.

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    Email: Your Website is Ready 
    Custom Ready | 2018-01-17 | Belinda | #116047 |

    Hello Dr. Norbo/Kate,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. We also migrated the pages from your exsisting site over as well. Please take a look and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://randynorbo.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.


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    Install SSL extended
    Task: Social | 2018-01-05 | Desirae.G | #114096 |

    1. Please install SSL onto the site and notify original designer when completed.


    2018-01-15 | rod.l
    Please notify me when domain is set to 360sites to proceed (move status to received for visual aid).
    2018-01-15 | rod.l
    Unable to proceed until Domain points to 360Sites.
    2018-01-12 | desirae.g
    Confirmed
    2018-01-12 | rod.l
    Please confirm
    2018-01-08 | rod.l
    1. Exact Domain: randynorbodds.com 2. Organization Name: Randy J Norbo DDS PC 3. City, State/Province and Country: Roanoke VA USA Please confirm.

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    Install ADAPT closed
    Task: Social | 2018-01-05 | Desirae.G | #114095 |

    1. Please install ADAPT
    2. Fill in ADAP fields
    3. Send to original designer to review and send to the client.


    2018-01-17 | belinda.t
    Missing testimonials.
    2018-01-16 | rod.l
    Please review
    2018-01-16 | desirae.g
    This site just finished with development. Please proceed with setting up ADApt (no coming soon page)
    2018-01-08 | rod.l
    For this and https://360controlpanel.com/cp-2017?id=104040 these sites are not actually live, should I just tell the PM to let me know when it is set?

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    PSD to WP: Randy J. Norbo closed
    Design Task: Development | 2018-01-05 | Desirae.G | #114094 |

    URL: randynorbo.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    *Please add hover effects using Divi
    *Please run ALL images through http://optimizilla.com/
    Menu – fixed
    Hero – remove the box with “providing”
    Feat. Services – hover effect of your choice
    All headers – same gold color in design (make sure you can read it)
    All a-tags – same gold color in design (make sure you can read it)

    Desirae
    desirae.g@optimized360.com


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    Email: Design Approval 
    Design | 2018-01-05 | Desirae.G | #114093 |

    Hello Dr. Norbo and Kate,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/12/norbo-1.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


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    Email: Social Intro 
    Design | 2018-01-05 | Desirae.G | #114005 |

    Hello Dr. Norbo and Kate,

    While we work on your website, we’d also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter or Google Plus profiles created, please send login credentials so that we may update what’s necessary.
    Thank you, and we look forward to working with you.


    Leave a Comment:




    Design Draft Feedback 
    Design | 2018-01-02 | Desirae.G | #113109 |

    Hi Desirae,

    Here are the logos of all of the dental organizations my dad is a part of. If you could incorporate them below his bio, or wherever you see fit on the website we’d appreciate it. Things are looking great so far in terms of the color scheme and overall layout.

    We might want to change out some of the stock photos (under testimonials and our services) eventually and of course add the new mission and bio he sent you. We would also like to take out the box below my dad’s logo that talks about providing dental care in Roanoke, VA. As you said, these are easy changes that can be made at any time.

    Thanks for all of your great work so far, we are really happy with this much needed improvement to his website!

    Kate


    2018-01-05 | desirae.g
    Spoke to Kate on the phone to clarify what can and can't be changed. Also emailed her and Dr. Norbo. Hello Dr. Norbo and Kate, Happy Friday! I apologize for the late response as I was out with the flu. I briefly spoke with Kate this morning to clarify what we can change throughout and what would need to be "finalized" before we develop the site. We can edit things such as text/wording, images, menu, and pages at any given time even after the website has been developed. If you wanted to change the layout, or "structure", of the site entirely, that would be something that needs to be done before we develop the site. It does not seem like you want any drastic changes to the layout, but I wanted to confirm with you just to make sure :) Please let me know if you would still like to approve before we begin developing the site. Thank you!
    2018-01-05 | desirae.g
    I'm certainly ready to get this up and going as expeditiously as possible. I guess I was thinking that finalizing the layout would evolve as the web site "develops" In other words, it seems like the development of the website would go hand in hand with finalizing the layout? Feel reluctant to say "this is our final/forever layout" until we see how it all incorporates website info in totality. We are relative (or complete) novices with all this. So, I guess this represents approval of layout, but feel like we need some ability to alter if necessary. Hope this makes sense. Not dragging feet just trying to understand how best to proceed. Randy J. Norbo
    2018-01-02 | desirae.g
    asked for approval

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    Draft Submitted 
    Concepts | 2017-12-29 | Desirae.G | #112891 |

    Hello Dr. Norbo and Kate,

    Happy Friday! Based on our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Happy New Year!


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    301’s 
    Notes | 2017-12-26 | Desirae.G | #112137 |
    urllist-1

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    New Design review
    Task: Other | 2017-12-26 | Desirae.G | #112124 |

    Current website: http://randynorbodds.com/ (LIKES: elegant/classy feel; DISLIKES: everything else)

    EXAMPLE:
    https://360controlpanel.com/wp-content/uploads/2017/12/desai-dimple-4.jpg (LIKES: colors, layout; DISLIKES: did not mention)

    LAYOUT
    -full width
    -sectional
    -clean

    FEEL
    -elegant
    -modern
    -friendly

    COLORS
    -dark (does not have to be black)
    -no browns
    -add blue & yellow/gold as an accent

    IMAGES
    -families
    -use an image of “Roanoke, Virginia” as a bg
    -logo is attached below

    CONTENT
    -organized
    -use from current website

    OTHER NOTES
    -demographic: children, teens, adults, elderly
    -feat. services: Preventative, Restorative, Cosmetic, Periodontal Treatments, Implant Restoration


    2017-12-27 | desirae.g
    Sachit, please use the image attached for a bg. Also, office photos have been added here for your reference: https://www.dropbox.com/sh/85pbm9a2dkjznnr/AACdeANzvfA9mV6yKr5juIZna?dl=0

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    Design Notes 
    Design | 2017-12-26 | Desirae.G | #112074 |

    *still not exactly sure what they want for design, so I will send more examples to Kate.

    WANTS
    -classy & modern
    -dark colors (not brown) with gold/yellow accents; maybe add some blue like http://midtowndentalcarenyc.com/
    -full width
    -image of Roanoke as bg
    -demographic: children, teens, adults, elderly
    -family dentistry

    EXAMPLES:
    https://nrly.co/ (LIKES: colors, modern feel; DISLIKES: maybe too modern, layout, no traditional menu)
    http://nhdentistrybeverlyhills.com/ (LIKES: dark colors, feel, layout; DISLIKES: too high-end)


    2017-12-26 | desirae.g
    likes https://360controlpanel.com/wp-content/uploads/2017/12/desai-dimple-4.jpg
    2017-12-26 | desirae.g
    sent: http://peer2peertraining.com/ https://360controlpanel.com/wp-content/uploads/2017/12/desai-dimple-4.jpg https://360controlpanel.com/wp-content/uploads/2017/11/auyong-christopher-1.jpg

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    Website Examples 
    Notes | 2017-12-20 | Desirae.G | #111452 |

    http://www.allamardesign.com/
    https://www.cssigniter.com/demo2/?theme=salon
    http://andyweiart.com/
    https://nrly.co/
    http://www.terrapremiata.it/


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    DQ Submission 
    Design | 2017-12-20 | Desirae.G | #111347 |

    CP ID 104316
    Your Name Randy Norbo
    Desired Domain(s) randynorbodds.com
    Do you have an existing Site? Yes
    Practice Name Randy J Norbo, DDS, PC
    Practice Address Street Address: 1414 Franklin Road Suite #3
    City: Roanoke
    State / Province: VA
    Postal / Zip Code: 24016
    Country: United States
    Practice Telephone (540) 3444798
    E-mail for Patients crw@randynorbodds.com
    Will you be the decision maker during this process? No, there will be others involved.
    Sections Social Media Links
    Featured Services
    Testimonials
    Contact Form
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Simple and Clean
    Visual (Minimum Text)
    Please Give us Examples of Websites You Like NH Dentistry Beverly Hills Bates Dental Midtown Dental Care
    Light or Dark Dark Background (light text)
    Monochromatic
    Image Types Your Images (Upload or Email)
    Specialty Family Dentistry
    Top 3-4 Services 1) Preventative 2) Restorative 3) Cosmetic 4) Periodontal Treatments 5) Implant Restoration
    Any Additional Comments/Requests? Hi Desirae, My daughter, Kate (a 4th year dental student), will be helping me with the design of the website because she’s in the age bracket that is more familiar with social media/marketing. Her email is norbokh@vcu.edu, so please include her in future correspondence if you don’t mind. There was also some initial confusion on my email address, but if you can send things to me at rnorbo@aol.com rather than crw@randynorbodds.com I would appreciate it. In looking at some of the examples on your site, we have found that we like a design that will feature our small town of Roanoke, VA as the background (with the picture spanning the entire screen rather than the traditional style). I also like the look of a logo superimposed on the background, however you best see fit. I have attached a jpg of the background photo I was thinking of using. We are going to take some pictures of the office and staff this week. I will email those as well as my currently logo to you shortly after. I wasn’t able to attach more than one file on this form. Hopefully this can help get us started, I’m looking forward to a much needed upgrade to my website. Randy


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    Kate – doctor’s daughter – contact for site closed
    Notes | 2017-12-20 | Catherine C. | #111336 |

    Kate sent in DQ. She will be main contact.
    Please call her to schedule appt – 540-798-1394


    2017-12-20 | desirae.g
    Spoke with Kate and she will be the POC moving forward. Closing.

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    Follow Up 
    Notes | 2017-12-06 | Desirae.G | #108809 |

    Called the office and spoke with Crystal to see if Dr. Norbo received my intro email. She said the email we had on file is his personal email and would like to use crw@randynorbodds.com instead.

    Resending intro email and asked Crystal to let Dr. Norbo know that I called.


    2017-12-14 | desirae.g
    Update - called the office and spoke to Crystal again. She said Dr. Norbo was not in the office today and she printed everything out for him and left it on his desk. She said she will tell him to call me on Monday.

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    Customize Tempsite closed
    Task: Website | 2017-12-04 | Desirae.G | #108272 |

    Please copy/paste any existing content from http://www.randynorbodds.com/ to the tempsite, http://randynorbo.360sites.net/.

    *You have been added as an admin.


    2017-12-11 | desirae.g
    The existing site is working, please try again.
    2017-12-11 | developershafiq
    Existing Site http://www.randynorbodds.com is not showing up.

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    Create Temp Site closed
    Task: Website | 2017-12-04 | Desirae.G | #108269 |

    Please create temporary site and include client original content (if any).


    2017-12-04 | desirae.g
    Tempsite created. Will add FTP credentials and submit a ticket to customize tempsite. Closing.

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    Email: Design Introduction 
    Design | 2017-12-04 | Desirae.G | #108268 |

    Hello Dr. Norbo,

    Welcome to Optimized360!

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171??Designer=desirae.g@optimized360.com&cpId=104316

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you!

    Desirae
    desirae.g@optimized360.com


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    Website Design (New Design Project) closed
    Task: Website | 2017-12-01 | Chandra | #107940 |

    Connect Package

    – Custom website
    – Ownership/Exclusivity
    – Social media
    – SSL
    – ADApt
    – Videos


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    Website Design (New Order) closed
    Task: Accounting | 2017-12-01 | Chandra | #107930 |

    Connect Package: $4800 + 149/m (20% off $6000 cyber monday promo).

    Client provided CC via fax (American Express ending in 2001).


    2017-12-04 | chandra.t
    Charged and sent invoice.

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    PipeDrive 
    Notes | 2017-12-01 | Chandra | #107928 |

    Have a website that is pretty bad. 32 year general dental practice, successful with essentially no web presence. Need to get up to speed with web/internet presence.


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  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-12-04
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept: 2017-12-29
    Approved: 2018-01-05
    Add to Upwork
    Add Developer to Temp Site
    Review: 2018-01-17
    Design # and Download: 2018-01-17
    Image Optim: 2018-01-17
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved: 2018-01-05
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-11-30
    2017-12-04
    Mobile
    Fluid Responsive
    2017-11-30
    2017-12-04
    Videos
    2017-11-30
    2017-12-04
    Marketing


    Reputation


    Facebook
    2017-11-30
    2017-12-04
    Google Plus
    2017-11-30
    2017-12-04
    Blog
    2017-11-30
    2017-12-04
    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security
    2017-11-30
    2017-12-04
    ADApt
    2017-11-30
    2017-12-04
    Others


    360 Plan