New England Neurological Associates

below is the response verbatim written by Dr F

New England Neurological Associates P.C., is interested in recreating their website. We would like to know…
Congratulations on the first step toward building a new modern website. We have worked with neurologists and similar group practices before, as a matter of fact, specialty medical websites are our expertise.

o Awards for website
In the footer of our website, you can see that we are ranked #1 for several medical specialties on Google. We also have been awarded rating among the top 5-10 medical web design and SEO specialists. We also have the highest number of 5-star reviews in the industry.

o # of physician sites you guys have created
While I can not disclose the exact number of medical clients, I can tell you that we have developed hundreds of specialty medical websites, along with a couple of thousands of websites for other healthcare providers.

o SEO/SEM approach
If you search for ‘Physician Websites’ you will see that we are #1 on organic search results. We are also among the top 5 if you search for the term ‘medical websites.’ That’s while websites like WebMD and the Mayo Clinic accompany us on that list. That is a significant and incredible SEO work result. We were able to accomplish and rank at the top of the list among literally millions of medical websites in a rather short amount of time. That means we know how to get results. Our approach is white-hat SEO with focus on long-term results. So, we are able to provide meaningful results, the question is just about the budget which determines the speed of achieving your goals. With a couple of our specialists working full-time on your website, I am confident we can get results you will be happy with.

o Reference Checks
I am happy to provide you with a list of references. We are probably the only web design company that is transparent with the list of their clients and have hundreds of client projects listed on our website.

o Time to complete the project
Usually, the time we need to complete a project is four weeks. To have a more accurate estimate of the actual time, you will need to calculate all the days that we will be waiting for feedback from your office to move to the next step. If you were to get back to us the same day a question is asked, we can complete this site pretty quickly. At times we have clients who are extremely busy and sometimes take weeks to respond to an email or give us feedback on a design draft. That time will have to be added to the few weeks we need on our side. The timing also depends on the amount of customization needed for the site. We have a streamlined process and have often finished web projects in 2-3 weeks when we work with very responsive clients.

o Availability for ongoing website maintenance
We offer live 100% US-based concierge phone and email support. Small important changes can be completed within a day if the request comes via phone and the urgency is requested. Most tickets that come to us are resolved within 2-3 business days. As far as the technical maintenance, the site is under a 24/7 monitoring system, and the need for clients to inform us of a technical issue with the availability of the site is minimal. Our website is on the fastest, and most secure cloud-based server systems with multi-level redundancy and daily managed backups. You will also have access to a great, easy-to-use and modern content management system, which means you can modify the content of your website, add images and videos and add pages directly to your website at any time.

o Cost
It depends on the complexity of a website project. It starts at $4,999 and a $99 monthly fee for a small practice with one doctor and will go up from there for complex projects and for large group practices. If you can share more details about your needs, or an example of the type of website you need, I will be able to offer a more accurate estimate. But, I am positive that our fees are very competitive. I would dare to say it will be very difficult to find a company that offers better rates when equivalent service is provided.

o A year from now, how will we know our site was successful
You will have access to the most comprehensive dashboard in the industry that will give you detailed information and analytics reports on visitors, backlinks, page views, traffic, keyword ranking and many other pieces of information that will paint an accurate picture of your website performance. Here is an example of a dashboard designed for a small practice. The dashboard can be customized with the information you need.
http://dashboard.optimized360.com/dashboards/544577/59e8542bc33eb101202057022640

Our website is: http://www.neneuro.com/
After a quick review of your website I noticed that besides the need for a new design and updated content, your website lacks very important security, privacy, and compliance features. The solution to that problem is available at Optimized360. Very few companies out there understand the requirements that apply to medical websites. Also, many companies are not ready for a few new requirements that are enforced on Accessibility of the website by disabled patients, medical-grade SSL security certificate needs to encrypt data on your website, and HIPAA emails and forms for communications with your patients and referral sources. If you are comparing our company with others, you can see that most of them do not offer these important features or are not even aware of them. We create beautiful websites, but, we don’t stop there, we make sure your website is fully functional, optimized well, is secured with encryption technology, complies with HIPAA rules and is accessible to all.

After review of your site, I can tell you that approximate cost of a custom website with the features I mentioned is roughly $9,000 plus $200-$300 per month depending on the number of HIPAA emails and other services you may need. This does not include any custom programming you may need if you are considering login systems, shopping carts, and other additional features. The cost for online marketing with Google, aggressive and ongoing SEO work along with social marketing via Facebook ads, will be determined after review of your goals. That can be done after the website is completed.

We can start right away and hopefully before the end of the year, we will have a great, modern website completed and live online for you. Please send me the details you need on your website, and I will send you a custom proposal right away. Or better yet call during business hours (PST), and we will be able to determine what you need and process your order over the phone. It will only take a few minutes. I am excited about your new website and looking forward to working with you. I am confident that it is going to be very difficult to find another company that offers the combination of our concierge service and design quality, along with advanced and unique features we offer. Join an elite group of physicians and let’s get started on your wonderful project. I am sure you are busy taking care of patients and a lot more, so leave the online marketing tasks to us.

I will be happy to answer any questions. When is the best time to follow up with you? Are you interested in material to review about these features? If yes, I can provide article sources and other documents and information about our unique solutions. To save time, you may also review this information after the project is started.

She sent the same (copy/paste) what was submitted in a response to my original email after this was submitted.

” Pascale Elhoussan
Email Pascale.Elhoussan@neneuro.com
Phone 978-722-7252
Tell us more… specialty, location, website, goals… New England Neurological Associates P.C., is interested in recreating their website. We would like to know
o Awards for website
o # of physician sites you guys have created
o SEO/SEM approach
o Reference Checks
o Time to complete the project
o Availability for ongoing website maintenance
o Cost
o A year from now, how will we know our site was successful

Our website is: http://www.neneuro.com/
Source 360 Website Contact Page”

“Hi Danny,

We would like to know

o             Awards for website

o             # of physician sites you guys have created

o             SEO/SEM approach

o             Reference Checks

o             Time to complete the project

o             Availability for ongoing website maintenance

o             Cost

o             A year from now, how will we know our site was successful

Our website is: http://www.neneuro.com/

Best,

Pascale ElHoussan, MHA

Health Planning Specialist

New England Neurological Associates, P.C.

RIVERWALK

354 Merrimack Street Bldg 1

Lawrence, MA 01843-1754

Tel: 978-722-7252

Fax: 978-722-7289

Called Pascale back, she gave me a brief overview real quick which is to redevelop their current site, shopping around right now for Dr, asked if I can just send her a general quote so the CEO (dr) can see if it is even within their budget plan. Asked what her budget was, she said she doesn’t know cause she’s gathering for Dr.

I gave her my email address cause she said it is long so its better if she emails me and I respond back. Looking to gather all the proposal by end of the week for Dr and asked when she will expect it which I told her within 30 mins.

Pascale had called in early this morning, lm on main office line.
Called her back, very nice, asked if she can call me back in 45 mins cause something had come up.
She called me back, but i was on another line, lm for me.
Then i called her back within 5 mins. See POST above.