Kristina K Kuprienko DMD, Ltd

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    Profile ID: 104050




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    main menu missing closed
    Ticket: Website | 2018-02-27 | Catherine C. | #118406 |

    I’m on my website and wondering why my pages tabs are not listed at the top.
    Any thoughts? Its not working on my mobile either.


    2018-02-27 | catherine.c
    customizer - main-menu was not set to display . emailed completed

    Leave a Comment:




    add photo closed
    Ticket: Website | 2018-02-20 | Catherine C. | #118235 |

    Can you please add this photo and text to the Community Involvement page above the Life Hope Centers, Turlock, CA

    Please title the picture: Dr. Kuprienko Joins the Fair Oaks Chamber of Commerce

    Text below can read:
    Dr. Kuprienko is an official member of the Fair Oaks Chamber of Commerce. At the February Chamber Luncheon, Dr. Kuprienko had to the opportunity to meet many local members and businesses. She looks forward to participating and sponsoring some of the wonderful community events that the Fair Oaks Chamber of Commerce puts on each year.


    2018-02-20 | catherine.c
    emailed completed

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    add photo closed
    Ticket: Website | 2018-02-20 | Catherine C. | #118233 |

    Can you please add this photo and text to the Community Involvement page above the Life Hope Centers, Turlock, CA

    Please title the picture: Dr. Kuprienko Joins the Fair Oaks Chamber of Commerce

    Text below can read:
    Dr. Kuprienko is an official member of the Fair Oaks Chamber of Commerce. At the February Chamber Luncheon, Dr. Kuprienko had to the opportunity to meet many local members and businesses. She looks forward to participating and sponsoring some of the wonderful community events that the Fair Oaks Chamber of Commerce puts on each year.


    2018-02-20 | catherine.c
    duplicate closing

    Leave a Comment:




    title tag update 
    Notes | 2018-02-20 | Catherine C. | #118216 |

    I was googling my name and finding that my website comes up which is nice, but I noticed it comes up at Kristina K Kuprienko DMD, LTD as the title heading.

    Since creating this site by business name has changed to Kristina Kuprienko DMD, INC

    How can I change the title of that page to come up on google at Kristina Kuprienko DMD? Google my business has the proper name.

    Thanks,
    Kristina Kuprienko DMD


    2018-02-20 | catherine.c
    emailed completed

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    request for ADapt 
    Notes | 2018-02-13 | Catherine C. | #118024 |

    sent quote for SSL + ADApt for $399 + $39/mo


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    remove dentrix portal link closed
    Ticket: Website | 2018-01-26 | Catherine C. | #117020 |

    emailed removed.


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    360 jotform Ticket: multiple edits closed
    Ticket: Website | 2018-01-16 | Catherine C. | #115759 |

    1. Please move the Payment Options Title and Paragraph from the OUR OFFICE page to a tab under For Patients.

    2. Please upload and label the photos and place them under the tab OUR OFFICE and beneath the paragraph describing OUR FAIR OAKS DENTAL OFFICE
    For the waiting room photos please label Waiting Room (2 photos)
    It looks like I have to submit these photos individually. So there will be a total of 8 photos


    2018-01-16 | catherine.c
    emailed completed

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    Email Feedback Regarding Website closed
    Task: Website | 2018-01-03 | Belinda | #113368 |

    Doctor mentioned she thought the website is currently boring and I agree, there’s no “design” to it. We have other templates that has more options.

    ——-

    Hi,
    Someone called me today asking about how I like my website.

    The website is ok. It seems boring. Do you have any suggestions to making it more lively yet calming to the eye?
    Would you recommend any additional info? Change colors?

    I plan to take pics of the office and pics of my employees to post.

    LMK if you have any other suggestions.
    Kristina


    2018-01-24 | catherine.c
    Response from doctor:
    I was going to invest my time in getting more photos up and making it more specific to me before I move on to changing. I'll follow up with the dentrix stuff.
    Thanks,
    Kristina
    2018-01-16 | catherine.c
    Emailed doctor link to other designs.
    2018-01-03 | catherine.c
    I will talk to doctor to find a different template.

    Leave a Comment:




    Followed up 
    Notes | 2017-12-29 | Catherine C. | #112906 |

    Confirmed with doctor she won’t pay monthly until March 2018.
    Checked on her forwarding from fairoaksdentist.net to yourfairoaksdentist.com

    fairoaksdentist.net is owned by Dr. Wanier under Dentrix. He wants to keep the domain under his name and set the forward to yourfairoaksdentist.com. Told Dr. Kuprienko contact Dentrix and they should be able to set forward.


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    Account Transition to Catherine closed
    Task: Accounting | 2017-12-29 | Belinda | #112868 |

    Spoke to Catherine about transition; client had issues with ordering a template vs. custom. She didnt realize it was not custom. She also had an issue with the monthly payment – supposed to be waived 2 months but it was not. Chan fixed that however.

    Please follow up with her since you have been speaking with her. We need to get her website live (not sure if she’s interested).


    2017-12-29 | catherine.c
    Doctor's site is already live. I called her earlier and checked on forwarding domain.

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    add photo closed
    Ticket: Website | 2017-12-20 | Catherine C. | #111339 |

    Please add this photo to the meet the dentist page for Herb Wanier. Please make sure text and photo are displayed the same as Kristina Kuprienko’s photos and text.

    Also the format of this page when converted to the mobile version is off. On the mobile version when I go to meet the doctor, the first word of my text “Dr.” shows up beside the photo and not below it where it should be. Please fix that.
    Thanks


    2017-12-20 | catherine.c
    emailed completed.

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    Monthly Fee Inquiry closed
    Task: Accounting | 2017-12-11 | Chandra | #109529 |

    It looks like O360 charged my CC for the hosting fee on Dec. 4, 2017. Based on our previous email stating that Belinda agreed to wave it for the first two months, please get the charge reversed.


    2017-12-12 | chandra.t
    According to the doctor, Justin had promised 2 months. Per Belinda's authorization, waived 2 months (January and February). Recurring resumes 3/1/18 $79 for web.
    2017-12-11 | chandra.t
    Can you confirm she was given two months?

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    360 jotform Ticket: move logo & replace letter closed
    Ticket: Website | 2017-12-05 | Catherine C. | #108411 |

    1. Move Logo
    Regarding the dental association logos. Can you put the CDA logo in the middle and move them above the testimonies?

    2. Replace letter
    Also, please use the attached letter to replace the current one on the meet the doctors page for Dr. Wanier’s retirement letter. It’s the link on that page.

    Retirement-Letter-1
    2017-12-05 | catherine.c
    emailed completed. could not move the additional logos section.

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    Going Live Items closed
    Task: Social | 2017-11-30 | Jan S. | #107399 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add Favicon to customizer
    Surge Expansion Panel > Business Category > Site Icon

     

    http://fairoaksdentist.net/
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Home&wiz=0&page=Home
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Services&wiz=0&page=Services
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=ADA+Patient+Smart&wiz=0&page=ADA+Patient+Smart
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Hours+and+Location&wiz=0&page=Hours+and+Location
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Payment+Options&wiz=0&page=Payment+Options
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=FAQ&wiz=0&page=FAQ
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=ar&wiz=0&page=Appointment+Request
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=pr&wiz=0&page=Refer+Our+Office
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=cu&wiz=0&page=Contact+Us
    http://fairoaksdentist.net/www_ident_ws&name=devEditData&refresh=1168420376
    http://fairoaksdentist.net/www_ident_ws&name=devEditData&refresh=1393731936
     


    2018-01-31 | catherine.c
    provided doctor with directions to set forward on 12/7 - no response.
    2017-12-27 | jan.s
    Status Update?
    2017-12-05 | catherine.c
    followed up with doctor.
    2017-12-04 | jan.s
    Please provide a status update.
    2017-12-01 | catherine.c
    emailed doctor to set forward. we don't have access to her domains.
    2017-12-01 | catherine.c
    need forward - fairoaksdentist.net to yourfairoaksdentist.com

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-11-30 | Jan S. | #107398 |

    Hello Dr. Kuprienko,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://yourfairoaksdentist.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    360 jotform Ticket: multiple tickets closed
    Ticket: Website | 2017-11-28 | Catherine C. | #107070 |

    1. Create a tab on the top listing Community Involvement

    Please attach this file below. Label the picture Life Hope Centers, Turlock, CA
    Then I will continue to add events/info/photos as I get more.

    Here is what I want the page to read when someone clicks on the tab.

    I believes that serving the community goes beyond the dental office walls. Throughout the years, I have participated with many organizations to serve others. I have been blessed with the ability to help people smile again. Whether it be a simple tooth cleaning to a procedure that removes a patient’s discomfort, it has a positive impact on a person in so many ways. I have a desire to help others, so they can experience a healthier more fulfilling life. -Dr. Kuprienko

    Community Programs that Dr. Kuprienko has served with:

    Smiles for Success
    Give Kids a Smile
    Hope Life Centers
    Sgt. Ferrin Memorial Clinic
    Women’s Clinic, UNLV
    Children’s Clinic, UNLV
    Huntridge Homeless and Teen Clinic

    2. Homepage slider – name of practice – KRISTINA KUPRIENKO DMD, LTD
    please change that to font style Flamenco. It may need to be bolded, please try it and put what you think is best-bolded or not bolded.

    3. Homepage featured services – change size of 3rd photo to match the rest.
    The four services tabs are not lined up on the main page. Can they be lined up or at least make the mal-alignment seem like a pattern?

    4. Emailed doctor how to edit this page.
    I cannot find the tab to edit the main page quote. Please lmk where to find the quote and edit the “dear patients” area. I’ll do the editing myself.
    Also explain what DIVI means (that purple tab/link that I can click on)

    5. Please add the logos for the California Dental Association, American Dental Association, Sacramento District Dental Society (CDA, ADA, SDDS) to the pages to show up on the pages near the bottom where the map and contact area is.

    6. DONE – For my services media the picture for the extraction is not lined up properly. I tried to resize the picture so all four images are lined up but I didn’t get it right. This also makes the learn more tab out of line also. Please edit it.

    7. I would like the email to be info@yourfairoaksdentist.com
    Can you please match the font of this to the address font when putting it on the home page.
    My new domain will be www.yourfairoaksdentist.com

    8. Under the services tab, please add Invisalign as a treatment option. I believe Invisalign has to have the trademark symbol in order to be used.


    2017-11-28 | catherine.c
    emailed completed.

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    Questioning Packages 
    Complaint | 2017-11-27 | Belinda | #106630 |

    Jan has been providing client with questions regarding her package and possibily upgrading.

    ———–

    Hello Dr. Kuprienko,

    My name is Belinda and I am a managing Supervisor here at Optimized360. I apologize for not being able to answer your questions sooner as I was out of the office.

    I can most certainly tell you that the features and packages Jan is presenting is current and will be continually moving into 2018 and forward. Please let me know if you have outstanding questions and/or if you’d like to speak via telephone. Justin has been a Sales Consultant with us for years and have not had issues regarding his delivery; however, I have removed him from your account to ensure we do not run into any additional confusion.

    I appreciate you taking the time out to read my email, thank you.


    2017-11-27 | belinda.t
    Thanks Kristina Kuprienko DMD

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    Miscommunication On Social Media 
    Complaint | 2017-11-15 | Jan S. | #104871 |

    Jan,

    I know I was not communicating with you from the start, so I can see where you may feel out of the loop. Let me tell you about my impression of the social networking with O360.

    I was pretty sure that Yelp was not included. But I had at least two conversations with Justin and he stated that FB and google reviews are part of the plan. I know I asked about these two and I also made my decision knowing these two services would be addressed. I did not sign up with O360 for just a website. The information in your email below was never once mentioned despite my questions.

    I apologize that you have to be the recipient of this. I do expect O360 to stand behind their word or at least Justin’s word.


    2017-11-16 | jan.s
    Followed up via email to answer her questions.
    2017-11-16 | jan.s
    Dr. Kuprienko followed up via email with additional questions and addressed her frustrations.
    2017-11-15 | jan.s
    Called and spoke with Dr. Kuprienko. She is still disappointed but is aware to have everything in writing for future cases. Answered additional questions regarding her website as well.
    2017-11-15 | jan.s
    Dr. Kuprienko requested a scheduled call for Wednesday, 11/15 at 4:00 PM PST.
    2017-11-15 | jan.s
    Called and LM. Followed up via email as well.
    2017-11-15 | jan.s
    Spoke with Justin and he did NOT offer social media marketing. He only provided suggestions on how they can set up social media on THEIR end.

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    Inquiry: Social Media 
    Notes | 2017-11-15 | Jan S. | #104818 |

    Dr. Kuprienko followed up via email to inquire about managing Yelp.


    2017-11-15 | jan.s
    Followed up via email to explain that we do NOT manage Yelp. However, I provided a quote to upgrade to the Connect (Optizign) package which also includes videos, ADApt, and Social Media (FB, G+, and Twitter). Quote: $1,999 initial + $69 / month.

    Leave a Comment:




    jotform tickets closed
    Ticket: Website | 2017-11-13 | Catherine C. | #104266 |

    1.
    Under Customizing, theme images, services section. I would like the periodontics to be replaced with Family Dentistry and linked to info on something related to treating young kids and the parents too. and then I will find a picture from shutterstock and have you upload it.

    2.
    Please use this picture for the time being in the Meet the doctor tab for Kristina Kuprienko.
    I will later get a picture of DR. Wanier to post.

    I would also like a menu drop down from the Meet the doctor to then drop down to meet the team.

    3.
    Can the background for this style be beige or cream? I feel like the back ground is too bright.
    changed to cream

    4.
    On the main page that reads Fair Oaks Dentistry can the font of that be a softer more delicate Font?
    Also, can the color of Name and Logo be changed to Navy?

    5.
    When I scroll to the bottom of the main page I see the contact info next to the map. Can you arrange the contact info to have Kristina Kuprienko DMD, Ltd to have bigger font than Fair Oaks Dentistry? And make sure the name is all on one line.
    Also, can you confirm that Fair Oaks Dentistry is a phrase that I can use? Thanks

    6.
    Please link this this attachment under the bio for Dr. Wanier.
    Please say…Click here to read Dr. Wanier’s farewell letter to his patients.

    7.
    I was making changes to my page and realized that I didn’t like the web page. So I changed themes.
    I went to shutterfly and found this picture that I would like to be placed on the main page for services FAMILY DENTISTRY link.
    The ID for the photo is
    Stock photo ID: 450317101
    The URL is https://www.shutterstock.com/image-photo/closeup-portrait-family-looking-camera-isolated-450317101

    Retirement-Letter
    2017-11-13 | catherine.c
    Ticket has been completed. Closing ticket.

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    Follow Ups 
    Notes | 2017-11-07 | Jan S. | #102900 |

    All timestamps for follow-ups post ready.


    2017-11-30 | jan.s
    Dr. Kuprienko followed up via email and made adjustments to domain settings, please continue.
    2017-11-08 | jan.s
    Completed scheduled walkthrough for Dr. Kuprienko and provided a go live reminder.
    2017-11-07 | jan.s
    Received a request for a scheduled call for Wednesday, 11/08 at 11:00 AM PST. The request was recorded on CP, Google Calendar, and Calendly.
    2017-11-07 | jan.s
    Dr. Kuprienko followed up via email. "It looks good for the initial website. Let's do a website walk-through. I'm available until 5 today."
    2017-11-07 | jan.s
    Template Ready email was sent.

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    Email: Your Website is Ready 
    Template Ready | 2017-11-07 | Jan S. | #102844 |

    Hello Dr. Kuprienko,

    Congratulations! Your website is ready for your review.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://kristinakuprienko.360temp.com

    WEBSITE WALK-THROUGH

    When is the best time to go over the options or questions you might have? I’ll be glad to provide a walk-through to editing the site.

    If you would like to make changes to the website in the future, please feel free to email us at support@optimized360.com. We welcome any questions regarding the website’s editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Template Interview: Notes 
    Design | 2017-11-01 | Jan S. | #101054 |

    Called and spoke with Dr. Kuprienko.

    Important

    – The call was pleasant overall.
    – Spent the majority of the time answering questions she had.
    – She did not have internet access so unable to discuss designs in FULL detail.
    – Her examples (Layout, Colors, fonts, etc.) are different in styles but explains that they were designs that she would be “content” with since she wasn’t so thrilled with the gallery.
    – She had specific stuff she emphasized but trusts our judgment for the most part.
    – Emphasized that we shall set up a site similar to the examples she provided and that we can further personalize it once it is ready.
    – Quoted one business week to complete.

    Websites They Referenced

    – midtowndentalcarenyc.com
    – downiefamilydentistry.com
    – innovativedentistryfc.com | She Likes The Most
    – keyesoralsurgery.com | She Likes The Most

    Overall Feel

    – Modern
    – Nature (LANDSCAPE OF LAKE TAHOE and surrounding area)
    – Minimalist (Minimum Text)
    – NOT TOO LONG (Minimize Scrolling)

    Colors

    – Soft Light Beige
    – White
    – Light Royal Blue
    – Black
    – Neutral

    Photos

    – Landscape (Lake Tahoe and the surrounding area)
    – People (KEEP TO A MINIMUM)

    Sections

    – Hero Slider (LANDSCAPE PHOTO / NOT PEOPLE)
    – Featured Services
    – Doctor’s Bio
    – Membership Logos
    – Office Summary
    – Office Map
    – Testimonials
    – Video
    – Contact Form
    – Social Media Links


    2017-11-02 | jan.s
    Dr. Kuprienko followed up via email and she believes the Misty and Jesse designs are the most fitting. Followed up via email for confirmation.
    2017-11-01 | jan.s
    Spoke with Belinda. Please follow up with Dr. Kuprienko in the next day or two to make her pick between innovativedentistryfc.com and keyesoralsurgery.com. In the event that she cannot pick, base the design off of one of them and show her what it would look like based on the other design. Suggested Templates: Cameron and Jay.

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    Copy Content closed
    Task: Website | 2017-11-01 | Jan S. | #100975 |

    Please manually copy content EXCEPT FOR SERVICES from their current website fairoaksdentist.net to kristinakuprienko.360temp.com.

    – If the page / post already exists, simply update that page.
    – If the page / post does not exist, simply create a page / post for it.
    – Make sure to NOT copy code over when copying / pasting, only the content.
    – If there are existing images or forms, please download them onto the tempsite and link them accordingly.


    2017-11-01 | jan.s
    Spoke with Dr. Kuprienko, does not want content from fairoaksdentist.net, this task was canceled and closed.

    Leave a Comment:




    301s 
    Notes | 2017-11-01 | Jan S. | #100968 |

    http://fairoaksdentist.net/
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Home&wiz=0&page=Home
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Services&wiz=0&page=Services
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=ADA+Patient+Smart&wiz=0&page=ADA+Patient+Smart
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Hours+and+Location&wiz=0&page=Hours+and+Location
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=Payment+Options&wiz=0&page=Payment+Options
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&c=FAQ&wiz=0&page=FAQ
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=ar&wiz=0&page=Appointment+Request
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=pr&wiz=0&page=Refer+Our+Office
    http://fairoaksdentist.net/template.jsp?doc=herbertwanier&loc=cu&wiz=0&page=Contact+Us
    http://fairoaksdentist.net/www_ident_ws&name=devEditData&refresh=1168420376
    http://fairoaksdentist.net/www_ident_ws&name=devEditData&refresh=1393731936


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    Email: Design Introduction 
    Design | 2017-11-01 | Jan S. | #100956 |

    Hello Dr. Kuprienko,

    Welcome to Optimized360!

    My name is Jan and I will be the designer working with you to get your new website up.

    We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

    If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!
    Jan
    jan.s@optimized360.com


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    360 Template DQ 
    Design | 2017-11-01 | Jan S. | #100945 |

    Your Name: Kristina Kuprienko
    Desired Domain(s): drkristinak.com | fairoaksdentist.net
    Do you have an existing Site? No
    Practice Name: Kristina K Kuprienko DMD, Ltd
    Secondary Title (Dr. Name): Dr. Kristina Kuprienko

    Practice Address

    Street Address: 10425 Fair Oaks Blvd #201
    City: Fair Oaks
    State / Province: CA
    Postal / Zip Code: 95628
    Country: United States
    Practice Telephone: (702) 4688085
    Will you be the decision maker during this process? Yes

    Sections

    – Featured Services
    – Doctor’s Bio
    – Membership Logos
    – Office Summary
    – Office Map
    – Testimonials
    – Video
    – Contact Form
    – Social Media Links

    Overall Feel

    – Modern
    – Simple & Clean
    – Nature / Green

    Please Give us Examples of Websites You Like

    – I like O360 Midtown Dental Care
    – downiefamilydentistry.com
    – innovativedentistryfc.com
    – keyesoralsurgery.com

    Light or Dark

    – Light Background (dark text)

    Colors

    – Soft Light Beige
    – White
    – Light Royal Blue
    – Black
    – Neutral

    Image Types

    – Lake Tahoe

    Ethnicity

    – Caucasian

    Age Group

    – Children
    – Teen
    – Adults
    – Elderly

    Demographic

    – Working Class
    – Upscale

    Top 3-4 Services

    – Cosmetic
    – Crown & Bridge
    – Extractions
    – Periodontal

    Any Additional Comments/Requests?

    – I don’t like too many pictures of people.
    – Eventually, I will have a gallery of my cases.
    – I don’t have an official email yet, How should I go about creating one? The current email is my personal email on file with you is my personal email.
    – The attached sample letter is on that we plan to send to patients after the close.
    – Can you think of any better domains?

    kristina-kuprienko-bio

    Leave a Comment:




    Was template explained? 
    Notes | 2017-10-31 | Sean | #100792 |

    I would like to know if it was explained to the client how this selection is different than a fully custom option.


    2017-11-01 | jan.s
    Completed scheduled interview with Dr. Kuprienko. Recorded notes on CP as well. Please refer to Template Interview: Notes on CP.
    2017-10-31 | justinn
    Had a conversation with Dr over the phone - she said the designs weren't very thrilling and I asked what she didn't like - she didn't like the 3/4 featured service boxes on some designs - told her we can add or remove it - told her to focus on the overall look and feel of the design - we will change out the pictures, change the colors to, create the menu buttons and pages for her - she asked what else is possible similar to the featured boxes - told her she can discuss that with the designer- I explained to her the difference between the Silver and Gold one last time - explained to her if she wants a custom from scratch website she can upgrade to the $4,000 if she feels more comfortable - she said she will see how this design turns out - she is just very busy and overwhelmed with a lot during the transition for the new practice she is purchasing over - told her to not stress - our design process is very streamlined - she felt more at ease - told her if she has any further questions or clarifications to please ask or call - I want things to be very transparent for her - client understands
    2017-10-31 | justinn
    Yes, I pitched Gold Package first and then she wanted the Silver Package instead due to budget issue - client understands the difference between the two types of package during initial conversation (price difference and design difference with features of exclusivity and ownership for Gold) - sent client Silver Package Gallery (https://optimized360.com/project-category/optizign/)

    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2017-10-31 | Justin | #100774 |

    Sent DQ

    Dr. is finalizing the lease for the practice.

    Refer to https://optimized360.com/project-category/optizign/ (Silver Package Gallery)

    Old doctor is Dr. Herbert Wanier (herbertwanier.com — alias).
    Will rebrand to the new doctor’s name as the practice name.

    Currently 2nd Page 3rd listing from top for Fair Oaks Dentist

    Please do 301 Redirect
    Download copy of the site

    They have dentrix connected to the site.

    They are expecting to close the lease in the next couple of days and probably start in December.

    Notes say she does not want any appointment request forms


    2017-11-07 | jan.s
    The template surge tempsite for Kristina K Kuprienko DMD, Ltd passed review. Template Ready email was sent.
    2017-11-06 | jan.s
    The template surge tempsite for Kristina K Kuprienko DMD, Ltd was submitted for review, currently waiting for results.
    2017-11-01 | jan.s
    Completed scheduled interview with Dr. Kuprienko. Recorded notes on CP as well, closing task.
    2017-11-01 | jan.s
    Received request for a scheduled call for Wednesday, 11/01 at 10:30 AM PST. The request was recorded on CP and Google Calendar.
    2017-11-01 | jan.s
    360 Template DQ was submitted on 10/31 and recorded on CP as a new note.
    2017-11-01 | jan.s
    Template Intro email was sent.
    2017-10-31 | belinda.t
    See note above the latest comment, she wanted to customize things: also doesn't have time to go through an entire process.

    Leave a Comment:




    New Order – Silver Package closed
    Task: Accounting | 2017-10-31 | Justin | #100768 |

    Silver: $2,000 + $79/m

    Payment Method
    #:
    Name: Kristina Kuprienko
    Expiration: Visa ending in 4558
    Code: 259
    Zip Code: 95301


    2017-11-01 | chandra.t
    Charged.
    2017-11-01 | chandra.t
    LV and emailed for the expiration date.

    Leave a Comment:




    Website Estimate 
    Estimates | 2017-10-31 | Justin | #100540 |

    Went over the proposal with the doctor – updated (no months waived)


    2017-10-31 | justinn
    she will get back to me today via email
    2017-10-31 | justinn
    The client was upset she did not get the month waived but told her it would only be one month of $79/m - she was upset but told be optimistic of the results.

    Leave a Comment:




    Website Estimate 
    Estimates | 2017-10-02 | Justin | #92203 |

    Spoke with Dr. – she was referred by Dr. Ireland (barbara) – waiting to purchase over the pratice – still in escrow – looking to close Oct 31st – is currently with Dentrix – she will keep – does not want appointment forms – sent proposal


    2017-10-31 | justinn
    I have some further questions. Please call me this morning if you’re available. Kristina Kuprienko DMD
    2017-10-24 | justinn
    Dr. Kuprienko, I apologize for missing your call. Got your voicemail. Please do let me know if you need assistance in breaking up the initial fee into smaller installments. I would not want you to compromise the quality and conversion of the site due to pricing. Looking forward to speaking with you soon!
    2017-10-24 | justinn
    Left me a voicemail - she needs to look ather budget - no decision yet
    2017-10-23 | justinn
    LM
    2017-10-19 | justinn
    Thanks Justin
    2017-10-18 | justinn
    Dr. Kuprienko, The quality of work that we do here is 1 of a kind. Others you'll see there at the convention are custom designs and not custom from scratch --- most are not tailored to dental. We guarantee that when it comes to QUALITY, PRICING, & SUPPORT... our is very competitive. After your convention (please do not sign up yet and allow me the opportunity), let me know who you are interested in so I can point out any hidden fees, terms, disclosures, & limitations but if it is comparable, we will do our best to match and beat based on comparable features. You will be able to see that at these conventions in which they pay a lot of money for a booth and they will offer ridiculous discounts to draw you in. In return, they will charge you a lot on the monthly end to make up for the marketing costs. The initial end, there is not much work involved hence why there is a big discount. It is as if you are looking to purchase a $5,000 car and then they discount it down to $1,000. You would think... wow this guy almost made $4000 more off of me from a $1,000 valued car. That is the perspective I want to give to you. Our company offers a quality product and we would not devalue our quality work that way. Looking forward to speaking with you soon.
    2017-10-18 | justinn
    Justin-lmk if you get this email. I was wondering if you have any Ada pricing for the convention this weekend? Thanks, Kristina Kristina Kuprienko DMD
    2017-10-10 | justinn
    Thanks for reaching out. I have not made any decisions. I seem to be flooded with paperwork right now. I'll contact you when I'm ready. Thanks, Kristina
    2017-10-10 | justinn
    LM & Emailed F/U
    2017-10-04 | justinn
    Also, will this come with an email address for my office that connects with dentrix or the website? TY, Kristina
    2017-10-04 | justinn
    Justin- Random question here. Do dentist use twitter and instagram for marketing in any way? LMK if you have any thoughts. Thanks, Kristina

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    kristinakuprienko.360temp.com

    Intro & Gallery URL: 2017-11-01
    Site Sucker & 301s: 2017-11-01
    Site Username (subdomain):
    Map Domain in Pagely/WP: 2017-11-30
    Customizer: 2017-11-06
    Additional Pages: 2017-11-06
    Review: 2017-11-07
    Tutorial: 2017-11-08
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online: 2017-11-30
    Analytics Setup: 2017-11-03
    Jetpack Stats Setup: 2017-11-06
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template
    2017-10-31
    2017-11-01

    Website


    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2017-10-31 | Justin | Website Estimate Ordered

    Silver Package


    Initial: 2 Payments of $999
    Monthly: $79/m


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-10-31 | justinn
    she will get back to me today via email
    2017-10-31 | justinn
    The client was upset she did not get the month waived but told her it would only be one month of $79/m - she was upset but told be optimistic of the results.
    Estimates | 2017-10-02 | Justin | Website Estimate Expired

    Silver Package


    Initial: 2 Payments of $999
    Monthly: $79/m**


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x **$79/m Waived for 2017 (Referred by Client) - No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-10-31 | justinn
    I have some further questions. Please call me this morning if you’re available. Kristina Kuprienko DMD
    2017-10-24 | justinn
    Dr. Kuprienko, I apologize for missing your call. Got your voicemail. Please do let me know if you need assistance in breaking up the initial fee into smaller installments. I would not want you to compromise the quality and conversion of the site due to pricing. Looking forward to speaking with you soon!
    2017-10-24 | justinn
    Left me a voicemail - she needs to look ather budget - no decision yet
    2017-10-23 | justinn
    LM
    2017-10-19 | justinn
    Thanks Justin
    2017-10-18 | justinn
    Dr. Kuprienko, The quality of work that we do here is 1 of a kind. Others you'll see there at the convention are custom designs and not custom from scratch --- most are not tailored to dental. We guarantee that when it comes to QUALITY, PRICING, & SUPPORT... our is very competitive. After your convention (please do not sign up yet and allow me the opportunity), let me know who you are interested in so I can point out any hidden fees, terms, disclosures, & limitations but if it is comparable, we will do our best to match and beat based on comparable features. You will be able to see that at these conventions in which they pay a lot of money for a booth and they will offer ridiculous discounts to draw you in. In return, they will charge you a lot on the monthly end to make up for the marketing costs. The initial end, there is not much work involved hence why there is a big discount. It is as if you are looking to purchase a $5,000 car and then they discount it down to $1,000. You would think... wow this guy almost made $4000 more off of me from a $1,000 valued car. That is the perspective I want to give to you. Our company offers a quality product and we would not devalue our quality work that way. Looking forward to speaking with you soon.
    2017-10-18 | justinn
    Justin-lmk if you get this email. I was wondering if you have any Ada pricing for the convention this weekend? Thanks, Kristina Kristina Kuprienko DMD
    2017-10-10 | justinn
    Thanks for reaching out. I have not made any decisions. I seem to be flooded with paperwork right now. I'll contact you when I'm ready. Thanks, Kristina
    2017-10-10 | justinn
    LM & Emailed F/U
    2017-10-04 | justinn
    Also, will this come with an email address for my office that connects with dentrix or the website? TY, Kristina
    2017-10-04 | justinn
    Justin- Random question here. Do dentist use twitter and instagram for marketing in any way? LMK if you have any thoughts. Thanks, Kristina