Dr. Tatiana Lucas, DDS, Family and Cosmetic Dentistry

Ryan (doctors husband) would like to know more about marketing options we offer. Please contact 304-415-0639 or tlucasdds@gmail.com.

Ryan updated CC via phone (MasterCard ending in 1361).

He requested we refund the one monthly charge of $99 made on 1/25/18 back to MasterCard ending in 3948 and to charge the new CC that payment and onwards. Completed.

Charles,
I was looking at the website and there are many things which you fixed as i asked you to in the past. Thank you so much! But there are still several things which are still not done as I asked them to be done in my email to you on November 9 with 11 attachments. There are still several pages with the white background. Can we please make it any color but white, light purple, yellow, green, blue, but not white please?
Also, the link which is on the homepage “New Patient Forms” still doesn’t have the forms on it, I think it should be linked with page “Patient Forms” which is in FOR PATIENTS menu? Could you please put names of forms in bolder font? Smile Gallery page still has that picture of too white/bright teeth for Cosmetic Bonding case, I think my biography was not added yet too, and if I remember right, I did forward it to you in Nov 9 email. I was wondering if pictures in Smile Gallery can be larger? They look a bit too small as they are right now.
Basically could you please refer back to my email on November 9th, 2017 and see if you could go over it and add/fix what was not fixed yet?

Do you need to discuss anything on the phone with regard to above?
Thank you very much for your work!
_________
Hello Dr. Lucas,

Sorry about that the delay in those remaining edits! The remaining changes I had addressed were as follows:

1. The “Cosmetic Bonding” on the “Smile Gallery” page is being changed at the moment.
2. The biography on the “Meet Dr. Tatiana Lucas” page has been updated
3. The “Tooth Extractions” page has been updated
4. Colors are being added to the background for the remaining pages as well

The only thing remaining from the “Email to Charles OPTIM360 with additions” document was item #18, content for “Take a Tour of the Office” page and “Advanced Technolgy” page as well as a twitter page.

Don’t hesitate to let me know if there is anything else!

Create before and after image with attachment – replace cosmetic bonding image with this one you create. Please be sure to label image “Cosmetic Bongding”.

Please provide me with psd and png when finished.

Change background colors for following pages with hex colors included
Patient Forms – #c3f1ff

Payment Options – #fff2d1

Insurances accepted – #c3f1ff

Financing Options – #e6d9ff

Patient Education – #fff2d1

About Us – #e6d9ff

Contact Us – #fff2d1

hello charles,

I tried to add our website to united health care provider information. I enter http://primedentalpa.com/ as our web address and many other variations. It keeps telling me invalid URL. Any idea whats going on?
___
Response:
Hello Dr. Lucas,

have you tried the www. version or the URL without the www. ? I will consult with my supervisor regarding this problem if this approach doesn’t work.

From Dr. – 1/1/19

Charles, can you check the website links for Facebook and Google business. On my phone when I clicked Facebook icon it sent me to Google maps, when I clicked on the Google plus icon it sent me to my Facebook page.

_______
Hello Dr. Lucas,

I hope you had a wonderful Christmas and New Year!

I apologize, the social media links have been updated. Also, were you able to speak to our marketing manager Brent regarding further marketing options? I see a note that he would touch base with you after the holidays. Is there a particular day/time you’d like me to have him call you?

Thank you,
Charles

From Dr. – 1/1/19

Charles, can you check the website links for Facebook and Google business. On my phone when I clicked Facebook icon it sent me to Google maps, when I clicked on the Google plus icon it sent me to my Facebook page.

_______
Hello Dr. Lucas,

I hope you had a wonderful Christmas and New Year!

I apologize, the social media links have been updated. Also, were you able to speak to our marketing manager Brent regarding further marketing options? I see a note that he would touch base with you after the holidays. Is there a particular day/time you’d like me to have him call you?

Thank you,
Charles

Currently they’re too slow. I just checked and it took over 30 seconds for the first slide to change.

Adjust slider transition speed for both hero slider as well as inner pages sliders.

Some Context:

“Currently when I google search our website or any search engine nothing comes up for us. The only way I can find our page is by searching for our website address. Is this normal? Any idea how I can get our website to show up when I search for a dentist in Mount Pleasant?”

Also,
She may bring up site speed – her is currently at 50-60 which is common – We usually let clients know that site speed numbers are like credit scores – they’re very general – anything between 50-70 if good 70 above excellent.

“Any idea why our website is loading slowly? I think it was one of the selling points to me when I was thinking of having the website hosted elsewhere. I was told to beware of very slow website load speed times and that your company always had very fast load times for the websites.”

Hello Dr. Lucas,

I have linked the Social Media icons with the URL’s you have provided.

Regarding Item # 7
The home page looks great. However on all the linked pages the top pictures that should shuffle have almost all of the faces in the pictures covered by the top see through banner. It looks good on the home page and faces can still be seen but not on the linked pages. Can you increase the height of the pictures to what it is on the home page so the faces are not completely covered. I think that is the difference. The linked pages from the home page seem to be not as tall so more of the pictures are covered by the banner. Making all of the images the same height would make it hard for visitors to your site to tell when they’ve navigated to a new page, as the image/structure would essentially stay the same. I could have the images adjusted so that less of the head is cropped under the translucent wave shape. But some of the images may not have enough space on them that would allow a better crop.

Regarding item #10
I spent an hour or so looking at the website on Saturday around 9pm. Pages on other websites were loading in 1 to 2 secs Max. However on our website when I clicked on another link or subfolder on the page it literally took between 15 and 25 secs to load on my computer. I have 100 meg digital pipeline internet. I tried several other websites that loaded instantly. Our website was extremely slow. I have checked it at other times and it did seem to load and not take the extended time it did on Saturday. Any idea why our website is loading slowly? I think it was one of the selling points to me when I was thinking of having the website hosted elsewhere. I was told to beware of very slow website load speed times and that your company always had very fast load times for the websites. I have re-optimized all of your images on the site which has sped it up the load time.

Item #12
I have my developer adjusting the transition speed at the moment.

I have also notified our marketing consultant Brent to contact you regarding further marketing options for your website.

google site speed is currently at 22

Images have already been run through image optim

1. Update Business hours on Contact Us page to: Monday 830am to 5pm, Tuesday 10am to 7pm, Wednesday 9am to 5pm, Thursday 9am to 5pm, Friday 9am to 2pm, Closed Saturday and Sunday.

2. On “Insurance Accepted” tab under “For Patients” google search each of these listed items > navigate to their pages, then link these url’s/pages to the text for each item listed within the insurance accepted page

3. On testimonials page and testimonials on home page – Replace any reference to “Doctor” to Dr. Lucas and any reference to “Receptionist” to Heather – to personalize the testimonials

4. Create a new page and name it “coming from Connelsville” – add this content to the page: Please take US-119 North. Take the PA-819 South exit towards Mount Pleasant. Turn right onto PA-819 North. Take first right at stop lights into Crossroads Plaza. Prime Dental is the third business to the left of Big Lots. Coming from Greensburg. Please take PA-66 South. Continue onto US-119 South. Take the exit toward PA-819 North. Turn right onto PA-819 North headed toward Mount Pleasant. Take the first right into Crossroads Plaza. Prime Dental is the third business to the left of Big Lots.

I went through the website today an realized we needed to make several corrections. I appreciate your help in doing this ahead of time. Needed corrections are as follows.

1. On the home page, near the bottom just above the map. Email address is getintouch@tatianalucas.com needs to be updated to PrimedentalPA@gmail.com with the link to go directly to their email to be able to email us.

2. Please make sure the “get in touch” box has the correct PrimedentalPA@gmail.com email address too please.

3. At the bottom of the home page, the “directions” button, please include a link to a page that says Coming from Connellsville. Please take US-119 North. Take the PA-819 South exit towards Mount Pleasant. Turn right onto PA-819 North. Take first right at stop lights into Crossroads Plaza. Prime Dental is the third business to the left of Big Lots.

Coming from Greensburg. Please take PA-66 South. Continue onto US-119 South. Take the exit toward PA-819 North. Turn right onto PA-819 North headed toward Mount Pleasant. Take the first right into Crossroads Plaza. Prime Dental is the third business to the left of Big Lots.

4. When I click on the “schedule an appointment” link the email address is tlucasdds@gmail.com, it needs to be changed to PrimedentalPA@gmail.com. All email address links on the website should be this email address.

5. On the listed business hours, they are wrong. Can you please change it to reflect, Monday 830am to 5pm, Tuesday 10am to 7pm, Wednesday 9am to 5pm, Thursday 9am to 5pm, Friday 9am to 2pm, Closed Saturday and Sunday.

6. Also where is the patients’ info being sent when they enter information into the “schedule an appointment box”? Can you make sure this is sending an email to our PrimedentalPA@gmail.com email account please.

7. The home page looks great. However on all the linked pages the top pictures that should shuffle have almost all of the faces in the pictures covered by the top see through banner. It looks good on the home page and faces can still be seen but not on the linked pages. Can you increase the height of the pictures to what it is on the home page so the faces are not completely covered. I think that is the difference. The linked pages from the home page seem to be not as tall so more of the pictures are covered by the banner.

8. In the Insurance Accepted Tab under “for patients”, please place a link directly to the related website when someone clicks on each highlighted name. Example, the word care credit when clicked on should take you directly to the care credit website, and the same for united medical credit, and lending club. Right now it links to another financial page then you can click on the banners and be directed to the financial website.

9. In the smile gallery, can we allow people to click on the pictures and have them come up enlarged in a new window or preferably in a pop up box that can let them zoom in and out or something to that nature?

10. I spent an hour or so looking at the website on Saturday around 9pm. Pages on other websites were loading in 1 to 2 secs Max. However on our website when I clicked on another link or subfolder on the page it literally took between 15 and 25 secs to load on my computer. I have 100 meg digital pipeline internet. I tried several other websites that loaded instantly. Our website was extremely slow. I have checked it at other times and it did seem to load and not take the extended time it did on Saturday. Any idea why our website is loading slowly? I think it was one of the selling points to me when I was thinking of having the website hosted elsewhere. I was told to beware of very slow website load speed times and that your company always had very fast load times for the websites.

11. Under the testimonials, where does the “leave a review” go when a person submits one? Can we please have it go to our PrimedentalPA@gmail.com email address? If we do get good reviews can we then forward them to you to add to the testimonials page right? Also on the testimonials page and on the home page testimonials at the bottom, can we replace doctor with Dr. Lucas and receptionist with Heather to make them more genuine sounding please?

12. Also on Saturday and a few times today when I was looking at the website, the pictures at the top and on the sub pages of the website I think are supposed to shuffle through. Sometimes I counted well over a minute and the picture had not changed at all, like it was frozen, the same thing on all the sub pages as well. No shuffling pics at the top. I took a look at it again just now and no shuffle on the pics for a good 2 mins, then the pics started shuffling about every 5 secs which looks really good when it does happen. I’m not sure if it takes a long time for the website to actual load up and start doing the shuffle or what is going on but I need it to load fast all the time and I need the pictures to start shuffling through as soon as a person opens the page not after several minutes.

13. From the home page, near the bottom click on take an office tour button, then scroll down to Insurance section. Can you please add a embedded link for our office phone number 724-547-0690 in the last sentence like please call us at 724-547-0690 to make an appointment. And again when I went back to the loaded already website, the top home page picture changed at 5 secs, then 9 secs, 9 secs, then 74 secs, 8 secs, then 5 secs. Dont know what is going on there.

Thats all I have now. Thank you for all your help. Its greatly appreciated. Currently when I google search our website or any search engine nothing comes up for us. The only way I can find our page is by searching for our website address. Is this normal? Any idea how I can get our website to show up when I search for a dentist in Mount Pleasant?

Hello Charles,
I was wondering if you are still making changes/additions which I asked about in my previous email with all those notes?
I have noticed that some things which I was asking to add, or included on my list are still not completed.
Please let me know.
I have several more comments, but wanted to hold back till you had time to complete all my previous requests.
Thank you very much for all your hard work! The website looks better and better :o)
Dr. Lucas

1. Please add domain(s) to statuscake.com – Added
2. Complete 301 Redirects – No Redirects
3. Check Analytics & Reporting – Set up 10/24
4. Run theme images through ImageOptim – Done
5. Add Favicon to customizer – Added

Hello Dr. Lucas,

Congratulations! Your website is live and accessible to the public.

As per your requests, we have launched the website and will continue fine tuning the content.

URL: http://primedentalpa.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

Thank you!

Charles B.
charles.b@optimized360.com

Thank you Charles for the updates!
Happy Thanksgiving to you too!

I was wondering if the website can go active before we will complete adding what I want to add to it? And to just add the rest later while it is already active?
We have been working in our new practice this past week and it is very hectic and overwhelming right now, I did not have time to get together that info about Tecnology, Directions, etc.
___________
Response:
Hello Dr. Lucas,

I hope you had a great Thanksgiving break! (Based on your previous email I’m sure you were really busy!)
Yes, we can have the site go active and add information as we go. Would you like me to proceed in initiating this process?
___________
Charles,

Yes please.

Hello Dr. Lucas,

I just wanted to give you a follow up concerning the edits.

They are almost done, I have a few that are still being addressed, but will let you know as soon as they have been completed.

Happy Thanksgiving!!

Please add attached images to hero slider

Add post “Decay Arresting Treatment” – Categorize this post under services and cosmetic (Content attached in file named SDF info) – Please retain content formatting of attached documents – Add attached image as featured image for this article

Replace Content for “Tooth Extractions” with content in document attached (Extraction System)
Please retain content formatting of attached documents

SDF info Extraction system

1. Please make rounded corners for all buttons on the home page
2. Add “Schedule an Appointment” sticky button on home page, to all inner pages as well
3. Adjust drop-down menu sub-items to be separate boxes with rounded corners as well (similar to attachment).
4. On services page, for “Composite tooth colored fillings” there is a thin black line at the left of the image. Please remove
5. Please make text throughout website a little more bold or thick. Right now client thinks it is too thin.

Dr. emailed attachments as well as doc file including 17 detailed edit requests – everything added to clients DB

Email response to Dr.:
Hello Dr. Lucas,

Thank you for all of those attachments and instructions! I briefly read through some of them and will let you know if any issues arise as I am implementing these edit requests.

Adjust class spacing for navbar to add more space – Contact Us tab is showing up below main main menu ( issue in image attached)

I just wanted to follow up and let you know that the changing of colors for the inner pages is still being worked on – I’m only having 4 done at the moment as I want to see what it looked like before changing all of them.

Did you have any luck acquiring the patient forms, compiling text for the “Directions” button/page as well as for the “Advanced Technology” page?

Please change background color of listed inner pages from white to colors specified:
1. “Meet Dr. Tatiana Lucas” – #fff2d1
2. “Smile Gallery” – #c3f1ff
3. “Services” – #fff2d1
4. “Testimonials” – #e6d9ff

On “Services page” please adjust the image for “Teeth Whitening” – it looks stretched and distorted – You can use image attached if it works better

1. Fix or change distorted image of Teeth Whitening image in Smile Gallery
2. Waiting on patient forms for Dr. to provide
3. Dr. Lucas won’t put up social media pages until legally her practice

*** Dr. is sending me text for About Us, Our Office, Insurance, Payment Options

Hello Dr. Lucas,

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://tatianalucas.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Thank you!

Charles B.
charles.b@optimized360.com

Horizontally flip first hero image so that womans face isnt being covered by buttons

Remove Hero Image slider for all Inner Pages for Mobile only

Reformat image examples included in attachments and make them look like website examples provided in this link: http://tatianalucas.360sites.net/smile-gallery/

(make same “Before” and “After” box/text on same area of images provided

Save as PNG

URL: tatianalucas.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

Below are specific instructions:

• Please incorporate the SEO title based on the following formula: [pageTitle] – [city]+[specialty] [practiceName].

• Do NOT add SEO title individually per page, use Site-Wide SEO on Customizer.
• Do NOT use Parralax effect
• Reference http://grace.dental/ for hero image slider “fade” effect and button effects
Use these Shutterstock images in slider:
339282110
358283126
329221124
111122642
652053373

Charles B.
charles.b@optimized360.com

Hello Dr. Tatiana Lucas,

Your design has been approved!

Approved concept URL:

If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos (I have your Profile pictures), biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

Thank you,
Charles

You will need to have your website company add this link to your website https://www.patientpaycenter.com/ .

You will also need to have your statement code on the website as well. Your patients will need the statement code to make a payment to your practice.

Your statement code is H93XTR.

If you still have any questions, please reach out to me again. Also, here is an example of another client and how they incorporated it into their website just as an example.

https://www.generationsdental.com/new-patients.html#payments

I’ve updated the locations list to your specifications. and will await the resources for the online payment ability.

If you are fine with the colors and placement of all the sections and information on this landing page, I would suggest we go into the development stage as text and images in each section can be changed at any time.
Would you like me to start the development process? In this stage, we can start inputting all of the content of the inner pages and organizing this information as needed.

Attached is a draft of the latest edit requests. Listed below is what we had gone over and was implemented:

1. Logo added
2. Address added in the header area
3. Testimonials area will be a slider
4. Call to action button added to right side of website (“Schedule Appointment” appointment button that sticks to side of screen as visitor scrolls down)
5. Phone number updated
6. Added directions button in map area (will navigate to separate page that will have directions written out from each area)

To prepare for the development stage I still need: (Development will take about 3-6 business days and I don’t necessarily need this information to begin development to begin)

1. Content for technology page
2. Images for before and after to use in smile gallery
3. Some sort of link or script for their online payment that they’re having done by a 3rd party service
4. Patient Forms

Spoke with Dr. Lucas and Ryan

Requested:

1. Logo be added (will play around with placement to integrate into header) X
2. Add address in the header area as well X
3. make testimonials area a slider X
4. Make hero image area fade into different images like grace.dental
5. add a call to action in footer (or “Schedule Appointment” appointment button that sticks to side of screen) X
6. Update phone number X
7. Add directions button in map area (will navigate to separate page that will have directions written out from each area) X

Dr. Is Providing:

1. Content for technology page
2. Images for before and after to use in smile gallery
3. Some sort of link or script for their online payment that they’re having done by a 3rd party service
4. Will be providing me patient forms

Charles,
I’m sorry I haven’t replied earlier to your last email. I was checking my emails and saw that my husband did not reply to you either. I do apologize!

Can we try to continue the process and may be get in touch on Wednesday this week at around 6.30pm Eastern time?

Would that work for you?

_______________

Charles,

I have attached several Shutterstock photo ID’s which I liked, and there are also photos of me for the website and our logo files (eps and jpg). I attached quite a good amount of photos of me to give you some variety, they don’t have to be all used for the website, just see what fits and can be used. The photos are quite large in size so I have attached them as Google drive links. Please let me know if you were able to open/download them? Or if you want me to re-send them couple in separate emails?

Stock photo ID: 86374219. For “dentures” featured services.
Various photos I liked on Shutterstock:
Stock photo ID: 507454747 – montage of smiling people
Stock photo ID: 329221124 – 2 children laying grass
Stock photo ID: 138947159 – smiling 3 person family
Stock photo ID: 115992457 – smiling cute baby
Stock photo ID: 314697872- smiling blonde woman
Stock photo ID: 599314292 – futuristic image montage of smiling person
Stock photo ID: 150195428 – smiling man
Stock photo ID: 116539924 – extended family lying in grass
Stock photo ID: 210992581 – close up of womans smile
Stock photo ID: 111817763 – Cherry Blossoms
Stock photo ID: 376837924 – woman smiling tongue out
Stock photo ID: 595765205 -yellow flowers
Stock photo ID: 431882581 – 3 person family
Stock photo ID: 652053373 – 4 person family laying in grass
Stock photo ID: 316367753 – extended family walking in forest
Stock photo ID: 292698347 – grandparents with g children
Stock photo ID: 424852966 – smiling man in dental chair recieving treatment
Stock photo ID: 405250099 – dental crowns
Stock photo ID: 432821074 – dental crowns
Stock photo ID: 682071271 – veneers full mouth
Stock photo ID: 507739708 – 2 veneers on black surface

*** Client included numerous links to preferred shutterstock images as well as profile photos (to be saved in db).

Charles,

I apologize again, we will have to cancel the 6 PM meeting tonight. We are trying to handle all of the credentialing for the practice as fast as possible and we are dong it night and day to try to prevent as much hemorrhaging of money as we can, lol. We have not had any time to look at photos or anything of as yet. Can we just hit the pause button and just touch base weekly until we can see some light at the end of the tunnel with credentialing. Then we can actually spend quality time building the website? Our closing date will have to be pushed back at least a month or 2 so there is no rush on our end immediately to get website finished. But we will get it done we just want to have time to make sure its the best we can make it.

Thanks for understanding

Ryan

Hello Tatiana and Ryan,

Here is the latest draft reflecting the latest edits we had gone over:

1. Replacing Dentures picture with elderly couple
2. Adding Technology button
3. Adding surrounding locations you also serve

If you didn’t have any additional edits, the next phase would be bringing your website to life!

Did you have time tomorrow to go over this latest draft?

Thank you,
Charles

1. Adding “areas served section” into the map section – Ryan will be providing list of areas around the practice that they serve.

2. Technology Button incorporated into welcome to Tatiana section – will be listing

** After these edits client should approve for development stage.

** Client mentioned that they may have to wait going live with the website for a couple months due to the legalities of finalizing purchasing of their new practice – Will ask belinda about making the site live then cloaking it, to see if search engines will still be allowed to index the website.

Call and go over latest design draft Monday 9/18

Charles

Webpage looks great. Are only availability tommorrow would be 9am or 10 am eastern time. We have meetings all day and have to visit practice we are buying tommorrow. It may be 7 or 8pm at the earliest we could be available in the evening.

Thanks
Ryan

Hello Tatiana and Ryan,

Here was the latest draft, let me know your thoughts! Can we discuss this draft over the phone and screen share early tomorrow? Just to notify you, I will be leaving early tomorrow at 2:45 PST which is 5:45 EST your time.

Thank you and I look forward to talking to you!

-Charles

Spoke with Ryan and Tatiana over phone concerning color preferences adding/moving some elements around:

To Implement:

1. She wants more color added through images of flowers as well as using additional colors: Blue,Yellow or Green – Will be adding hi res images of flowers, like on grace dental parallax area.
2. Make navbar font larger – also wants to see a “For Patients or patient Information” tab in menu
3. Add 3 Buttons on side of hero image for easy access for clients: “Online Your Bill”, “Schedule an Appointment” and “New Patient Forms”
4. Rearrange services to Cosmetic – Invisalign – Dentures – Preventative Care
5. Make colors brighter – MINIMIZE WHITE areas – she doesnt like pastels or soft color overlays. She prefers bright vibrant colors – reference grace dental

Aditional Notes:

– Acquired domain name “primedentalpa.com” – they want to do email forwarding option – will explain to them later that they have to setup a gmail account first for us to forward their email associated with the website to.

– They prefer to go over drafts through joinme and phone call:
preferred days/hours to be contacted – Mon-Thurs 6pm+ EST – Weds 230pm+ – Friday anytime

Ryan had various questions concerning design ownership and domain ownership – some questions I told him I will confirm with Justin. Will follow up on Monday /11

Hello Tatiana and Ryan,
Here is an updated draft where I updated the images in the services section so there isn’t an overload of faces. I also replaced the header image as well as lightened some of the sections up to make the site somewhat brighter. In regards to making the site “brighter” were you referring to more white,
or making the colors brighter?

Thank you,

Charles

F/U email sent regarding questions about email , domain and minor changes to layout once design is approved by them. Have draft to them by tomorrow.

– My wifes feedback..do not like top picture!, too many faces, too large faces, not bright enough overal, more rounded corners for Featured services tiles.

I think overall the basic framework is ok. After the website is launched we can still make minor layout changes correct?

Response:
Thank you for the feedback!

In regards to the edits, I’ll implement those today.

Regarding the domain name; “Primedental.com” is a very general term and would be good for SEO if you had multiple practices across the country or you were focusing on your brand (or any brand) that utilizes the wording “Prime Dental” In your case (i’m assuming you have 1 practice and are focusing on your area – in addition your practice name doesn’t utilize the word “prime”) I would go for the less expensive option “primedentalpa.com” as it would be more applicable to your practice.

Called 304-646-3738 (confirm 724-547-0690 as whoever answered the phone stated that it was Dr. Fosters Office) left VM also sent email concerning follow-up for design draft.

Hello Dr. Tatiana Lucas,
Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

https://www.shutterstock.com/image-photo/happy-family-outdoors-652053469

Reference attachment as a starting point as well as http://grace.dental/

Examples:

aviondental.com
grace.dental
danforthdentalsolutions.ca
mysuperbdentalcare.com
sprucewooddental.com

Category:

General Dentistry

Layout:

– Full Width
– Sectional
– Visual and Clean
– Exclude Dental Videos section but add it in the nav bar

Sections / Features:

1. Featured Services
2. Welcome to Our Practice/Doctors Bio
3. Promotions
4. Testimonials (refer to gracedental.com)
5. Association logos, Map/Contact form, social media links,

Featured Services:

– Invisalign
– Dentures
– Cosmetic Dentistry
– Preventative Dentistry

Overall Feel:

– Modern
– Elegant
– White & Bright
– Engaging and interactive

Colors:

– Bright
– Main colors white and a somewhat bright Turquoise (like grace dental)
– Accent color – Lighter purple

Images:

– People, close-up, (use an image or two of green nature/flowers as a background image for a section)

Your Name Ryan Lucas
Desired Domain(s) undecided
Do you have an existing Site? No
Practice Name Dr. Tatiana Lucas, DDS, Family and Cosmetic Dentistry
Secondary Title (Dr. Name) undecided
Tagline (slogan) Change your smile! Change Your Life!
Practice Address Street Address: 272 Crossroads Plaza
City: Mount Pleasant
State / Province: PA
Postal / Zip Code: 15666
Country: United States
Practice Telephone (724) 547-0690
Will you be the decision maker during this process? No, there will be others involved.
Sections Social Media Links
Featured Services
Promotions
Testimonials
Video
Contact Form
Membership Logos
Office Map
Doctor’s Bio
Office Summary
Accepted payment options, New patient Forms, Appointment request Page
Overall Feel Modern
Elegant
White & Bright
engaging and interactive
Please Give us Examples of Websites You Like aviondental.com
grace.dental
danforthdentalsolutions.ca
mysuperbdentalcare.com
sprucewooddental.com
Light or Dark Light Background (dark text)
Select Colors white, turquoise, black, purple
Bright
Image Types Your Images (Upload or Email)
People
Closeup
Specialty (Medical, Dental…)
Ethnicity Caucasian
Age Group Children
Teen
Adults
Elderly
Demographic Retired
Working Class
Upscale
Specialty General Practice
Top 3-4 Services Cosmetic Dentistry
Family Dentistry
Dentures
Invisalign
Preventative Dentistry
Any Additional Comments/Requests? We are still thinking about DBA name of practice, email address, logo, and domain name which will all need to be tied to the practice.

360_Design_Questionnaire_2016_October11_1 (1)

F/U email sent requesting that they fill out the DQ to give them a better understanding of what they want (also decide on practice name as well as domain name) as well as myself.

Spoke to both on the phone.

Wanted a mix of something elegant and professional (read that 80% of house holds, women make the dental care decisions) So he wanted something that was appealing to women yet still professional and appealing to clientele (Ryan had asked if we employed the Z pattern of design – eye starting out from left going right then down towards the left then right – so he may be looking out for this – told him that we employ elements that draw clients attention as well as providing them witth necessary information that they would be searching for
Dont have practice name or domain name in mind yet they will be updating me on this soon (said they would fill out the design questionnaire)

want balance of images and text (more images than text) went over how people respond to more visual elements now a days. 60% images 40% text.

– 70-80% elegant and the remaining professional
– General Dentistry – ‘Do Invisalign’
– Balance of images and text
– wanted something more visual than informational
– Described their area as suburban with farms around – use nature images – people in nature – close up images
– wanted a blog section that they can include articles that they found, wrote
Color Scheme: Deep turquoise – use an accent color or tertiary colors

They seemed to have differing ideas on how to approach the design of the website which could become problematic – If they fill out DQ, should help as it will force them to think about what they really wanted from their design.

Call Ryan – Will be available at 3pm PST

Refer to comment in ticket #82945

Please create temporary site and include client original content (if any).

Hello Dr. Tatiana Lucas and Ryan,

Welcome to Optimized360!

My name is Charles B. and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below (If you haven’t already done so). This should give you a better idea of the variety of elements that are featured in an effective design.

URL: https://form.jotform.us/61947943668171

After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

Schedule a Call: https://calendly.com/optimized360/calls

I look forward to working on this design with you.

Charles B.
charles.b@optimized360.com

– Ryan (dr’s husband)
– sent questionnaire already to fill out. he will call or select day/time after questionnaire submission
– having somebody do their logo and will provide when ready
– send intro.

– office opening Oct 1st, 2017. Aware it will take about 4-6 weeks, stated he will be attentive to get back on feedback/approval
– need to register domain.
– get address and office ph #

Website: $4,000 + $99/m*

* 2017 monthly fees waived per Justin’s end of month offer.

e-signed