Sunny Smile Dental

Left voicemail for Brian. Sent email with hubspot tracking.

Hello Brian and Dr. Nguyen,

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://scottnguyen.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/360-jessicac

Thank you!

jessica.c@optimized360.com

URL: scottnguyen.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

Below are specific instructions:

Use Rogue framework

*Fluid responsive!

Menu buttons hover – your choice

ALL buttons hover – your choice

Ft. Services hover – orange outline

choose the location nearest you hover – orange outline

choose the location nearest you – doctors appear on click

Testimonials – face up

How can we help you? – system output

Meet your doctors – system output

jessica.c@optimized360.com

Hello Brian,

Your design has been approved!

Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/10/nguyen-scott-1.jpg

If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

at 10 am PST.

Left voicemail and resent design draft.

Hello Brian,

Based off the design you provided us with we recreated the design concept to the best of our abilities within the resources we had available. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

Please click below to schedule a call so we can discuss this design:
https://calendly.com/360-jessicac

Looking forward to your feedback!
Thank you.

at 3pm PST.

From Brian:
“Hi Jessica give me until tomorrow or wed to get caught up. I’ve been in Ohio and had absolutely no internet/phone where I was at until I got back late to my hotel.

Thanks,
Brian

Sent from my iPhone”

My Response:
“Hi Brian,

The best way to coordinate a time to discuss the website project is to schedule a time on our calendar: SCHEDULE A PHONE CALL

You can also give me a call at any time, 1-800-997-9368, and if i’m available we can discuss.

Thank You,”

I have been following up, leaving emails and voicemails for Brian.

Called Brian’s number and tried to leave a message. Immediately after a few rings I got a busy dial tone and was disconnected. Sent email.

Please create temporary site and include client original content (if any).

Hello Brian and Dr. Scott Nguyen,

Welcome to Optimized360!

My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account consultant earlier to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

URL: https://form.jotform.us/61947943668171

After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

Schedule a Call: https://calendly.com/optimized360/calls

I look forward to working on this design with you.

jessica.c@optimized360.com

Get a temporary site up ASAP!

Sent DQ

Brian is the brother of the doctor who is the dentist

Found Address Online – not sure if correct

Gold Package: $4,000 + $79/m

Payment Method
#: Visa ending in 1484
Name: Brian Nguyen
Expiration: 06/19
Code: 099
Zip Code: 95129

Spoke with Brian – was with prosites – had the website down for awhile – his brother is the dentist – he is looking at PBHS as well – showed him I am very familair with them and how we are different – he liked what he heard and my approach for helping his practice – other companies want him to do social but i told him my logic with social (it is a bell and whistle) – focus on website first – told him I will set up temp site – he said he will call me by 1 to start