Newport Beach Dentistry

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    edit promo closed
    Ticket: Website | 2018-02-27 | Catherine C. | #118428 |

    – http://dentistryofnewportbeach.com/promotions/

    First promo – change $89 to $99

    Also edit the $89 in promo photo to $99.


    Leave a Comment:




    Edits via Phone client
    Ticket: Website | 2018-01-31 | Chandra | #117263 |

    Monica called

    – remove ZocDoc link on Promotions page (completed)
    – change Homepage Testimonials image
    – change out reviews on Homepage Testimonials slider


    2018-02-09 | chandra.t
    "The picture he would like to use is 82089094 . And the reviews off google are Jason Krupoff, Donna Ly, Ashely Rivera, Ariane Penalosa and Michael Stien please." Reminded her we could not use that photo with the space given. Updated reviews to reflect Jason, Donna, and Ashlea as there are only 3 positions.
    2018-02-08 | chandra.t
    Followed up with Monica regarding the image and testimonials.
    2018-01-31 | chandra.t
    Requested which image and testimonials she would like to use.

    Leave a Comment:




    AdWords Budget increase from $500 to $1000 
    Marketing | 2018-01-30 | brent.d | #117186 |

    Increased budget from $500 to $1000.


    Leave a Comment:




    Competitors 
    Marketing | 2018-01-23 | brent.d | #116766 |

    Newport Beach Competitors

    -Newport Beach dental Group
    -Desiree Yazdan DDS
    -pacific harbor dental group
    -Dentistry Newport beach
    – Elogant family dentistry

    Research them when creating new ad copy.


    Leave a Comment:




    Convo w/Dr 
    Marketing | 2018-01-22 | brent.d | #116717 |

    Spoke to Dr. Ryan Foroutan,

    Had a long convo in regards to his PPC campaign performance and wanting to increase his monthly budget to $1k from $500. I highly recommended we do a minimum of 1k a month to gain a bigger coverage on the Newport location. Was interested in potentially setting up Social media for his website. He also gave me a list of competitors to base our advertisements for when increasing our budget for the campaign. Also he mentioned that they had the most reviews amongst every other “Newport” dental practice. As I recommended we mention that in the NEW Ad copy to gain more eyeballs on our Ads. Will craft a FU email for doctor with all the information we spoke about as well as the increase on his Adwords campaign and quote on social media.

    Competitors
    – Newport Beach dental group
    – Pacific harbor dental group
    – Dentistry newport beach


    Leave a Comment:




    Please Contact closed
    Marketing | 2018-01-22 | Chandra | #116688 |

    Please contact Monica, they are currently doing $500/m managed AdWords but may need to increase as they are wanting increased coverage.

    Dr wanted me to contact you because we are getting a lot of phone calls from other companies providing us information that we aren’t showing up on certain searches on Google. Dr wants us to show up first, how can we take care of this?


    2018-01-23 | brent.d
    convo with Dr Ryan Foroutan noted above. Increasing their adwords budget from $500-$1k.

    Leave a Comment:




    Edits Via Phone closed
    Ticket: Website | 2018-01-22 | Chandra | #116630 |

    Please add these to the website above the video on homepage.

     


    2018-01-25 | catherine.c
    emailed completed again and review
    2018-01-24 | chandra.t
    Please rearrange the images to look like attached.
    2018-01-23 | catherine.c
    emailed completed
    2018-01-23 | chandra.t
    Admin access granted, please try again.
    2018-01-23 | developershafiq
    Kindly provide login details for this

    Leave a Comment:




    Reviews link for elderly 
    Notes | 2017-12-22 | Catherine C. | #111830 |

    Monica:
    HI Guys ! Happy Holidays !
    I wanted to see if you got any head regarding my question in regards …. The technical aspect of our patient leaving reviews for us . Drs want to see if there is any way to simplify the process for our patients.

    We have a lot of elderly patients …. And once you click on the site it is hard to navigate for them we want something like you have ….. where is says leave a review on this email below possibly ….

    Catherine:
    Hi Monica,

    I left a voicemail at the office but looks like you guys are closed. Just wanted to get a better idea what you were looking for. When you mentioned the “Leave a Review” link, did you want a text link on the site? That may be a better solution for elderly patients rather than having them translate an icon such as G+ or Yelp.

    Because of the limits of this type of site, we wouldn’t be able to add a text link where the blue social icons are currently located. We can add a “Leave a Review” text link in the top menu. This will make it very straight forward for elderly and it’s also at the very top of the site.

    Let me know if this works and we can make the change. Thank you!


    2017-12-26 | catherine.c
    Added Leave a Review link in top menu - larger and different colored.

    Leave a Comment:




    Social Icon closed
    Ticket: Social | 2017-12-19 | Chandra | #110907 |

    Per Monica’s phone request, please remove the Facebook icon on the website.


    2017-12-19 | catherine.c
    emailed completed.

    Leave a Comment:




    upgrade to custom site 
    Design | 2017-12-14 | brent.d | #110395 |

    spoke to Monica for 30 min explaining the promo and how it works towards existing clients. looking for a makeover as discussed with Danny earlier. Wants everything we discussed in writing to present to Dr. for pricing. Will send FU email and touch base next week.


    2017-12-18 | brent.d
    called in for Monica to discuss email i sent her in regards to pricing promo

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    Add Patient forms closed
    Task: Website | 2017-11-27 | charles.b | #106715 |

    Please add Patient forms page under “Patient info tab” Listing/Linking all patient forms included in attachment.


    2017-11-28 | catherine.c
    emailed Monica completed.

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    Adwords Stats closed
    Marketing | 2017-11-21 | Chandra | #106166 |

    Monica called, Dr. Foroutan would like to increase their AdWords coverage to include Laguna Beach, Costa Mesa, Irvine, and Corona Del Mar. (they have a limited budget and were very specific about not going over $500) I informed her we will have to review the campaign and advise to increase and if so by how much.

    Check if these keywords are in the campaign, if not please add.
    – cosmetic dentistry
    – invisalign
    – same day appointment
    – smile makeover
    – full mouth smile makeover

    Please gather stats for last 3 months, clicks, impression and avg position. Please check with Danny on how he will want to present Monica with the data before sending to the client.


    2017-11-22 | brent.d
    Email sent to Monica - AdWords Campaign Status, last 3/mo of data. Clicks, Impressions, Avg Position.
    2017-11-21 | danny.n
    brent, i am in discussion with design change which will go well with the increase in the future to increase conversion rate. current site is optizign template used at time cause they wanted to cancel with their prev web provide asap.
    2017-11-21 | danny.n
    brent, i am in discussion with design change which will go well with the increase in the future to increase conversion rate. current site is optizign template used at time cause they wanted to cancel with their prev web provide asap.
    2017-11-21 | brent.d
    Added Laguna Beach, Costa Mesa, Irvine, and Corona Del Mar to Locations as well as new Keywords.

    Leave a Comment:




    Website Makeover Discussion 
    Estimates | 2017-11-14 | Danny | #104689 |

    Spoke to Monica reconnecting on Custom Website Design that we had discussed a few months ago. The current site was transitional to cancel with previous web developer. Previously quoted her $2,500. Quoted her that again but brought up SSL along with other security features. She said Dr will not want to do it because Dr tends to take 1 project at a time and had set the budget for this. She had asked if there was another option lower maybe with another template that is similar to https://dryazdan.com/ which is what dr likes.

    Told her we don’t and I had suggested to go with original plan which is custom from scratch based on past experience even with 1st project switching to a template that Dr was picky. She agreed.

    Also wanted webchat function like https://dryazdan.com/ . Told her it is a feature that works independently of their site and that there are companys that specialize in it which we can integrate when ready. She understands.

    WIll discuss with dr after this and will get back to me if there are any further questions. Told her I’ll email her some current projects so she can see the 2 stages (concept & development).


    2017-11-14 | danny.n
    referred her to Grant at Profession Chats for the web chat. Grant had previously worked with us to integrate the feature for our client: http://andsmileortho.com/.

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    Design Change Discussion 
    Leads | 2017-11-14 | Danny | #104441 |

    “Hi Danny ,

    I left a message for you last week regarding a new custom website design . When you have a chance please call me so we can go over the cost .

    Thanks
    Monica”


    2017-11-14 | danny.n
    called, lm. Monica was not available.
    2017-11-14 | danny.n
    Scheduled for 1pm PST today to discuss

    Leave a Comment:




    Update Photos closed
    Ticket: Website | 2017-11-13 | Chandra | #104275 |

    On the Before After Photos page,

    – replace the images in the 7th position with attached (pic 1.png)
    – replace the images in the 15th position with attached (pic 2.png)


    2017-11-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-16 | chandra.t
    http://360temp.com/wp-login.php
    US: 360developer103683
    PW: uZXWCq24enzS#EQHMButqk%8
    2017-11-16 | developershafiq
    Kindly add as Admin or provide WP login details to get access to website

    Leave a Comment:




    Social Icons closed
    Ticket: Website | 2017-11-07 | Chandra | #102674 |

    1. On this page:  http://dentistryofnewportbeach.com/patient-testimonials/
    Add these logos/images and link to each site in separate window:
    – FB = https://www.dropbox.com/s/j2e3ni9rhxr7b95/facebook-review.png?dl=0
    – G+ = https://www.dropbox.com/s/z3tbkhim724qa1e/google-review.jpeg?dl=0
    – Yelp = https://www.dropbox.com/s/zgr7w9z12hoe7r2/yelp-review.png?dl=0

    2.  Remove Zocdoc link from this page:   http://dentistryofnewportbeach.com/contact/

    ORIGINAL TICKET:

    The social icons are not self-explanatory enough. Please add a call to action and on the Testimonials page, have buttons/icons at the top “Review us on Facebook” etc for Facebook, Google+, and Yelp.

    Remove Zocdoc link


    2017-11-09 | chandra.t
    Ticket has been completed. Closing ticket.
    2017-11-07 | developershafiq
    Kindly add access to this website Or provide login Details

    Leave a Comment:




    Promotion closed
    Task: Website | 2017-10-19 | Chandra | #97157 |

    Please edit the image to reflect $89 pricing. Save image as JPG.  Send a dropbox link in the comments.

    https://360controlpanel.com/wp-content/uploads/2017/10/post-card-art-work.tif


    2017-10-23 | developershafiq
    https://www.dropbox.com/s/ttyhbjkcqs8sta8/post-card.jpg?dl=0

    Leave a Comment:




    Update Ads closed
    Task: Sales | 2017-10-17 | Chandra | #96568 |

    #1 please change our ad for $98.00 exam to $89 on both the site and the google ad.
    #2 please add on both the site and the google ad $100 off of $300 or more of non-covered insurance / cosmetic treatment
    #3 please add on google ads $500 implant / please call for consultation today .


    2017-10-24 | chandra.t
    Completed, closing.
    2017-10-18 | chandra.t
    Monica sent revisions to the ads/promotions.
    2017-10-18 | danny.n
    "Danny Correction it should be $500 off of implant please . Sincerely, Monica Chavez"

    Leave a Comment:




    Current Ad closed
    Task: Sales | 2017-10-16 | Danny | #96142 |

    Can you send me the current AD info. Keywords, coverage, and Ad Group’s Description

    Thank you.


    2017-10-16 | chandra.t
    Sent Danny campaign details.

    Leave a Comment:




    URGENT: REVIEW BUTTONS closed
    Ticket: Website | 2017-09-28 | Danny | #91620 |

    Catherine, monica called and stated that they had 3 icons below their logo at the top for FB, G+, & YELP linking them to each is no longer there. Can you look into what had happened for this to disappear and put it back asap?

    She was having patients go to her site to submit reviews but was told it was nowhere to be found.

    LMK when done so i can notify monica.


    2017-09-28 | catherine.c
    done.

    Leave a Comment:




    Update Promo closed
    Ticket: Website | 2017-09-20 | Chandra | #89234 |

    Please update the in-office whitening promo to $399.00


    2017-09-26 | charles.b
    Promo updated on Promo page and home page - psd of flie saved in client shared Dropbox. Sending client follow up email - closing task
    2017-09-26 | danny.n
    "Please add ….. the promotions cannot be combined Sincerely, Monica Chavez"
    2017-09-26 | danny.n
    "Hi Danny , I haven’t seen any changes in our whitening ad’s . Please update this asap . Sincerely,"
    2017-09-22 | chandra.t
    Please email Monica once completed.

    Leave a Comment:




    Resend PPC MGMT Invite closed
    Task: Sales | 2017-08-30 | Danny | #83442 |

    can you resend invite: ryanforoutan@gmail.com
    Monica originally asked me for stats which I had told her that they should have access since invite was sent out last month.

    Please resend. LMK once you have so I can let her know to be on the lookout.


    2017-08-30 | chandra.t
    Resent invitation to ryanforoutan@gmail.com.

    Leave a Comment:




    PPC Budget Used to Date closed
    Task: Sales | 2017-08-23 | Danny | #82856 |

    Chan, can you let me know how much has been used to date for the PPC Mgmt?
    Let me know when it cost used based on the period. Client had issue with previous company going over what they allocated so they want to make sure its on pace to not go over.

    Thanks.

    “Danny,

    Dr would like to know how much of the pay per click money has been used to date ?

    Sincerely,
    Monica Chavez”


    2017-08-23 | danny.n
    sent to monica the data below letting her know that there are 10 days left in the cycle so she is well within the $500/m budget allocated. Client had issues in the past with prev company going over and being billed by Google.
    2017-08-23 | chandra.t
    The campaign has been activated 8/3/17 - 8/22/17 and has spent $240.76 thus far.

    Leave a Comment:




    Pics for Slider closed
    Task: Website | 2017-08-23 | Danny | #82855 |

    Charles, please go to shutterstock and get these photos to replace all the current images.

    Please let me know when done so i can notify monica.

    “Hi Danny !

    These are the pictures that DR. chose . 1) 97656362 2) 388864006 3) 122225824 4) 531244315 5) 495575155

    Thank you”


    2017-09-06 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-08-24 | charles.b
    F/U email sent with slider attached - will wait on confirmation from client before closing task
    2017-08-24 | danny.n
    please email her to confirm. I would do that slider screenshot so she can see cause she had history of her browser not refreshing.
    2017-08-24 | charles.b
    specified images added to their slider
    2017-08-23 | charles.b
    images updated - waiting for pagely to refresh cache

    Leave a Comment:




    Update PPC Promo closed
    Task: Sales | 2017-08-09 | Danny | #81361 |

    Chan, can you update 1 of the AD group to reflect the ticket created yesterday?

    “Danny

    Can you please update the PPC add also!

    Thanks

    Monica”


    2017-08-10 | chandra.t
    Updated pricing on ad.
    2017-08-10 | danny.n
    Chan, can you change it to $98? They changed their mind again. I've already told charles to correct this in the ticket below for their website. Thanks.
    2017-08-09 | chandra.t
    Updated ad to reflect $189 > $89 price.

    Leave a Comment:




    Update Promo closed
    Ticket: Website | 2017-08-08 | Danny | #81322 |

    Under the patient info tab > Promotions > remove the new patient image. Replace it with a new patient promotion from $189 to $89 and make into a text to fill in that space . Please use colors that will catch patients attention . If you should have any question please feel free to contact me .
    We still have received and up date for the photos on the home screen . Please advise

    Thanks
    Monica”


    2017-08-10 | charles.b
    Changed price to $98, made wording larger. - Closing task
    2017-08-10 | alec.j
    Charles, please update the status of this task.

    Leave a Comment:




    Replace 1st & 2nd Slider closed
    Task: Website | 2017-08-07 | Danny | #81182 |

    Monica emailed below which I had responded telling her that this was not mentioned last week when I sent her over the screenshots of the current 5 frames which was adjusted based on her approval. I told her to look at it again (see attached) and tell us exactly which frame to replace with “PEOPLE on BEACH SMILING”.

    Once done, let me review it and I will send Monica the update. Client has history of not being clear and can be difficult so let me handle the communication.

    “Good Morning Danny !
    Please correct the photos! Once again ….. we requested there be photos of people on the beach that have great smiles . NOT JUST BEACH SCENES .

     

    Updated Slider


    2017-08-23 | charles.b
    confirmed - closing task and addressing updated ticket
    2017-08-23 | danny.n
    charles, ok to close this ticket. Another task was opened for you today to finalize this chaotic pic replacement. I had them choose what they want on shutterstock to replace all 5 so there's no more confusion and back/forth.
    2017-08-15 | charles.b
    Slider updated - give a day to propogate
    2017-08-15 | charles.b
    Ok thank you, will update their slider images in in Coda.
    2017-08-15 | danny.n
    Charles, didn't say anything so i assume it is fine. They would've said something by now which they usually do immediately. Just make sure whenever working on this account. log everything cause client has the tendency to say 1 thing but mean another. THanks.
    2017-08-15 | danny.n
    Charles, didn't say anything so i assume it is fine. They would've said something by now which they usually do immediately. Just make sure whenever working on this account. log everything cause client has the tendency to say 1 thing but mean another. THanks.
    2017-08-15 | charles.b
    Hi Danny, did client approve of new slider images?
    2017-08-10 | charles.b
    new layout sent to Danny. Waiting on approval to implement.
    2017-08-10 | charles.b
    Hello Danny please review just in case you didnt see gchat
    2017-08-10 | charles.b
    Images updated - took rest of day to propagate changes - sending to danny for review
    2017-08-10 | alec.j
    Charles, please update the status of this task.

    Leave a Comment:




    Add Keywords closed
    Task: Sales | 2017-08-03 | Danny | #81078 |

    “Hi Danny!

    Thank you for getting the PPC completed for Dr. Ryan so quickly . Dr. would like to add the fallowing key words , emergency , same day, root canal, extraction, walk in , and white filling . Please advise him what is the best and most productive way to be in constant view of any new potential patients. He also would like to know how much click costs, and where we can view the progress of the clicks in a report .

    Thanks
    Monica “


    2017-08-03 | chandra.t
    Added keywords.
    2017-08-03 | danny.n
    fyi, i responded telling her that i mentioned in my original email to give me gmail to send invite. That way they can view the cost per clic and the stats. reminded her again. In meantime, please add those keywords.

    Leave a Comment:




    PPC MGMT Access – INVITE GMAIL closed
    Task: Sales | 2017-08-03 | Danny | #81035 |

    Chan, i’ve sent AD Activation email already and have asked them for a GMAIL to send invite. Please f/u with me in 1 week if this task is still open and no gmail is provided by Monica.

    ALSO, can you make sure they do not go over $500 but around that. This was an issue they had with previous company cause they would get billed for more each month than what they allocated. Thank you.


    2017-08-03 | chandra.t
    Invited Adwords invitation to ryanforoutan@gmail.com.
    2017-08-03 | danny.n
    "Thanks Please send it to ryanforoutan@gmail.com"

    Leave a Comment:




    G+ Link closed
    Ticket: Website | 2017-08-02 | Danny | #80950 |

    Please correct the G+ link at the top and in the footer along with anywhere else to the Map Listing that shows the reviews. currently it is going to the old Google About Us Profile


    2017-08-02 | catherine.c
    done.
    2017-08-02 | danny.n
    catherine, please have it go to this view instead: https://www.google.com/maps/place/Newport+Beach+Dentistry/@33.61265,-117.8728037,17z/data=!3m1!4b1!4m5!3m4!1s0x80dce08f1f7327af:0x210490fabac0a0e9!8m2!3d33.61265!4d-117.870615
    2017-08-02 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Dental Videos closed
    Task: Other | 2017-08-02 | Danny | #80948 |

    Catherine, where are the dental videos? They ordered videos. LMK,


    2017-08-02 | catherine.c
    This is Charles' client but I've added the videos.

    Leave a Comment:




    301s closed
    Task: Other | 2017-08-02 | Danny | #80946 |

    Catherine, can you confirm the 301 was done correctly. Charles had started this project but not sure if it was done. They have good ranking #4 so i want to make sure it is preserved.


    2017-08-02 | danny.n
    Ticket has been completed. Closing ticket.
    2017-08-02 | danny.n
    nvm, i see it in the GOING LIVE items. closing this task.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-08-01 | Catherine C. | #80876 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    DIRECTIONS – 301 Redirects:

    Please go to Tools > Safe Redirect Manager > Create Redirect Rule
    “Redirect from:” – use the old path from old site (ie./office-tour/)
    “Redirect to:” – use the new path (ie./office/)

    Please direct the pages to what you think is appropriate on new site. Some old site pages may not exist in new site. Please direct those to homepage.
    Use the /directory/page name/ only.  Full URL not needed.

    DO NOT redirect to same page names.

    www.dentistryofnewportbeach.com/office-tour/
    www.dentistryofnewportbeach.com/doctors/dr-ryan/
    www.dentistryofnewportbeach.com/doctors/dr-frank-foroutan/
    www.dentistryofnewportbeach.com/before-and-after-photos/
    www.dentistryofnewportbeach.com/treatments/cosmetic-dentistry/
    www.dentistryofnewportbeach.com/treatments/dental-bridges/
    www.dentistryofnewportbeach.com/treatments/dental-crowns/
    www.dentistryofnewportbeach.com/treatments/dental-implants/
    www.dentistryofnewportbeach.com/treatments/dental-veneers/
    www.dentistryofnewportbeach.com/treatments/dental-wellness/
    www.dentistryofnewportbeach.com/treatments/emergency-dentistry/
    www.dentistryofnewportbeach.com/treatments/endodontic-therapy/
    www.dentistryofnewportbeach.com/treatments/dental-exams-cleanings/
    www.dentistryofnewportbeach.com/treatments/dentures/
    www.dentistryofnewportbeach.com/treatments/general-dentistry/
    www.dentistryofnewportbeach.com/treatments/gum-disease/
    www.dentistryofnewportbeach.com/treatments/invisalign/
    www.dentistryofnewportbeach.com/treatments/night-guards/
    www.dentistryofnewportbeach.com/treatments/oral-hygiene/
    www.dentistryofnewportbeach.com/treatments/root-canals/
    www.dentistryofnewportbeach.com/treatments/snore-guards/
    www.dentistryofnewportbeach.com/treatments/technology/
    www.dentistryofnewportbeach.com/treatments/teeth-whitening/
    www.dentistryofnewportbeach.com/treatments/tooth-colored-fillings/
    www.dentistryofnewportbeach.com/treatments/tooth-extractions/
    www.dentistryofnewportbeach.com/in-house-membership-program/
    www.dentistryofnewportbeach.com/in-house-membership-program-for-periodontal-disease/
    www.dentistryofnewportbeach.com/first-visit/
    www.dentistryofnewportbeach.com/patient-testimonials/
    www.dentistryofnewportbeach.com/frequently-asked-questions/
    www.dentistryofnewportbeach.com/promotions/
    www.dentistryofnewportbeach.com/promotions/referral-rewards-program/
    www.dentistryofnewportbeach.com/promotions/whitening-for-life/
    www.dentistryofnewportbeach.com/blog/
    www.dentistryofnewportbeach.com/smile-quiz/
    www.dentistryofnewportbeach.com/contact-us/
    www.dentistryofnewportbeach.com/wp-content/uploads/2015/08/New-Patient-Forms.pdf
    www.dentistryofnewportbeach.com/oral-health/snoring-oral-health/
    www.dentistryofnewportbeach.com/author/newportbeachd/
    www.dentistryofnewportbeach.com/veneers/porcelain-veneers-instant-orthodontics/
    www.dentistryofnewportbeach.com/uncategorized/use-of-lasers-in-dental-care/
    www.dentistryofnewportbeach.com/teeth-pain/my-tooth-feels-cold/
    www.dentistryofnewportbeach.com/oral-health/top-five-worst-halloween-candy-for-your-teeth/
    www.dentistryofnewportbeach.com/teeth-discoloration/the-top-5-foods-and-beverages-that-will-stain-your-teeth-2/
    www.dentistryofnewportbeach.com/uncategorized/is-it-worth-it-to-get-dental-insurance/
    www.dentistryofnewportbeach.com/bleeding-gums/why-do-my-gums-bleed-when-i-brush-and-floss/
    www.dentistryofnewportbeach.com/oral-health/pregnancy-gingivitis/
    www.dentistryofnewportbeach.com/teeth-discoloration/how-teeth-whitening-works/
    www.dentistryofnewportbeach.com/toothbrush/what-to-look-for-when-purchasing-a-toothbrush/
    www.dentistryofnewportbeach.com/cavities/tips-to-prevent-cavities-when-drinking-soda/
    www.dentistryofnewportbeach.com/teeth-discoloration/the-top-5-foods-and-beverages-that-will-stain-your-teeth/
    www.dentistryofnewportbeach.com/uncategorized/tooth-just-cracked-hurts/
    www.dentistryofnewportbeach.com/author/newportbeachd/page/2/
    www.dentistryofnewportbeach.com/category/oral-health/
    www.dentistryofnewportbeach.com/tag/dry-mouth/
    www.dentistryofnewportbeach.com/tag/snoring/
    www.dentistryofnewportbeach.com/category/cosmetic-dentistry/
    www.dentistryofnewportbeach.com/category/veneers/
    www.dentistryofnewportbeach.com/tag/dental-veneers/
    www.dentistryofnewportbeach.com/tag/teeth-gap-correction/
    www.dentistryofnewportbeach.com/category/uncategorized/
    www.dentistryofnewportbeach.com/category/teeth-pain/
    www.dentistryofnewportbeach.com/tag/numbness/
    www.dentistryofnewportbeach.com/tag/sensitivity/
    www.dentistryofnewportbeach.com/tag/temperature/
    www.dentistryofnewportbeach.com/category/teeth-discoloration/
    www.dentistryofnewportbeach.com/category/bleeding-gums/
    www.dentistryofnewportbeach.com/category/cavities/
    www.dentistryofnewportbeach.com/category/toothbrush/
    www.dentistryofnewportbeach.com/tag/cavities/
    www.dentistryofnewportbeach.com/tag/drinking-soda/


    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-08-01 | Catherine C. | #80875 |

    Hello Dr. Ryan Foroutan,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://dentistryofnewportbeach.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    Go Live – Dr Authorized closed
    Task: Other | 2017-08-01 | Danny | #80868 |

    “Danny ,
    Per Dr. Ryan . You have his permission to go live . The Go Daddy info was given to Belinda .

    Monica”


    2017-08-01 | catherine.c
    site is live. MX records had to be set since nameservers were changed. Requested Monica check emails are working before cancelling with other company.
    2017-08-01 | catherine.c
    old godaddy A record: 50.63.202.41
    2017-08-01 | catherine.c
    old nameservers:
    ns1.rhostbh.com
    ns2.rhostbh.com
    2017-08-01 | danny.n
    please get login credentials from Belinda and login to go live. Make sure you don't mess with the email settings. Email monica once done.

    Leave a Comment:




    Waiting to Go Live 
    Notes | 2017-08-01 | Danny | #80851 |

    Sent Monica email, cc’d Catherine in there to show her the 5 slider images that was used which is not fully propagated (takes up to 24 hours). This was an issue she had cause she still see the old one but now undrestands. Purpose of sending her those 5 images is to show proof it was done. She may want to remove/replace but at least it was updated from what she orig req to remove.

    If ok to go live, told her to give us temp access to GoDaddy to reconfigure since they have emails so it won’t interfere. Waiting for her response.

    All the changes she complained about today with me over the phone was completed by Catherine whcih I had called her to go over visually which she confirmed it was what she wanted and that there were no other ones. Client has the habit of saying one thing but complaining about it or not clarifying or add on to what was previously discussed hence the call to go over visually with her.


    2017-08-01 | danny.n
    just fyi belinda where we are at.

    Leave a Comment:




    Please call Monica closed
    Task: Website | 2017-08-01 | Catherine C. | #80824 |

    Monica would like call back.

    We have updated photos on site, removed people photos, slide 2 & 4. Belinda and I both explained to her it will take time to update itself. She was not happy and would like a call back.

    949-644-9181


    2017-08-01 | danny.n
    Ticket has been completed. Closing ticket.
    2017-08-01 | danny.n
    belinda, i'll take care of this. switching back to me.
    2017-08-01 | danny.n
    belinda, i just spoke to her. talk to me.
    2017-08-01 | catherine.c
    Slides #2 & 4 have been updated with new beach photos. Monica mentioned using the exact USC & UCI logos from old site. Those have been updated on site.
    2017-08-01 | danny.n
    better you since you know how to explain to her what she had discusse with you last week. If you think she's problematic, lets just credit her back. I don't think anyone can handle them if they are this difficult. But do it amicably cause she knows about our reviews. LMK what you think.
    2017-08-01 | danny.n
    belinda, can you call her?

    Leave a Comment:




    DNS/MX Backup 
    Design | 2017-08-01 | Belinda | #80804 |

    Pref Hostname IP Address TTL
    1 aspmx.l.google.com 64.233.160.26
    United States Mountain View, California US
    Google Inc. (AS15169) 4 hrs Blacklist Check SMTP Test
    1 aspmx.l.google.com 2607:f8b0:4003:c00::1a 4 hrs Blacklist Check
    5 alt1.aspmx.l.google.com 74.125.138.26
    United States Mountain View, California US
    Google Inc. (AS15169) 4 hrs Blacklist Check SMTP Test
    5 alt1.aspmx.l.google.com 2607:f8b0:4002:c0c::1a 4 hrs Blacklist Check
    5 alt2.aspmx.l.google.com 173.194.68.26
    United States Portage, Wisconsin US
    Google Inc. (AS15169) 4 hrs Blacklist Check SMTP Test
    5 alt2.aspmx.l.google.com 2607:f8b0:400d:c01::1b 4 hrs Blacklist Check
    10 alt3.aspmx.l.google.com 173.194.213.26
    United States Mountain View, California US
    Google Inc. (AS15169) 4 hrs Blacklist Check SMTP Test
    10 alt3.aspmx.l.google.com 2607:f8b0:400c:c0b::1a 4 hrs Blacklist Check
    10 alt4.aspmx.l.google.com 64.233.186.27
    United States Mountain View, California US
    Google Inc. (AS15169) 4 hrs Blacklist Check SMTP Test
    10 alt4.aspmx.l.google.com

    Name Server: NS1.RHOSTBH.COM
    Name Server: NS2.RHOSTBH.COM


    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-08-01 | Catherine C. | #80803 |

    1. Add USC & UCI logos to homepage

    2. Remove twitter

    3. Create slider using old site slider. Add below new homepage slider.

    4. Remove all people photos from homepage slider. Add beach photos.


    2017-08-01 | catherine.c
    new beach photos added - slide 2 = couple at beach. slide 4 = another beach photo.
    2017-08-01 | catherine.c
    slide #1 & 3 duplicated for now. Working on added new beach photos.
    2017-08-01 | belinda.t
    Monica called for an update. She saw most changes exception of #4. Explained the website has to refresh.

    Leave a Comment:




    Smile Quiz closed
    Task: Website | 2017-07-27 | Belinda | #80510 |

    Make sure quiz results are going to info@dentistryofnewportbeach.com


    Leave a Comment:




    Revisions by Doctor closed
    Ticket: Website | 2017-07-27 | Belinda | #80509 |

    Logo FIle

    1. Both doctor bio pages, add appropriate USC or UCI logo (which ever school doctor went to) X
    2. Enlarge the logo by 30%
    3. Home; Slider; include photos of newport beach but it has to be of the BEACH and not the buildings. (doesn’t have to be Newport Beach exactly but similar) X
    4. Testimonials: separate them from each other, too close. X
    5. Insurance URL is going to a 404. There is already an insurance page created.
    6. Promotions: we’re missing images from original site: http://www.dentistryofnewportbeach.com/promotions/ X
    7. Add this page to website + menu: http://www.dentistryofnewportbeach.com/promotions/referral-rewards-program/ X
    8. Add this page to website + menu: http://www.dentistryofnewportbeach.com/promotions/whitening-for-life/
    9. Add Yelp

    EPS
    2017-07-28 | catherine.c
    Emailed doctor ticket completed and wait until tomorrow for photos to update on site.
    2017-07-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-28 | catherine.c
    slider photos have been updated. will take up to tomorrow to update on site.

    Leave a Comment:




    Account Progress 
    Notes | 2017-07-27 | Belinda | #80482 |

    Dr. Foroutan was initially unimpressed by the design he chose (Sandy). He complained that the content from his site was not brought over (which it was).

    Spoke to Monica confirming that all items with exception of the gallery were brought over (completed since then). She and doctor chose a new design “Jessie” because they wanted the logo to be more prominent. Quoted her until at least Wednesday to be completed as we wanted to change some photos and what not.

    Emailed / LM today regarding the update:

    We’ve adjusted the design based on the “Jessie” one that you’ve chosen. Here are the changes made to the website:

    – updated main photo to Newport Beach area
    – enlarged logo at the top
    – removed doctors from front page
    – moved galleries over
    – all content has been moved over

    Here is the URL: http://ryanforoutan.360temp.com/

    Additionally, I need access to your domain (godaddy.com) account to make the website go live when you’re ready. It should take only a few minutes to complete; here’s the public information I have for the account information:

    Registrant Name: Ryan Foroutan
    Registrant Organization:
    Registrant Street: 1401 Avocado Ave
    Registrant Street: Suite 209
    Registrant City: Newport Beach
    Registrant State/Province: California
    Registrant Postal Code: 92660
    Registrant Country: US
    Registrant Phone: +1.9496449181
    Registrant Phone Ext:
    Registrant Fax:
    Registrant Fax Ext:
    Registrant Email: ryanforoutan@gmail.com


    Leave a Comment:




    recreate quiz in jotform closed
    Task: Website | 2017-07-26 | Catherine C. | #80467 |

    Please go to http://www.dentistryofnewportbeach.com/smile-quiz/

    recreate this in jotform


    2017-07-27 | catherine.c
    Phone number text field entry - not displaying properly in email.

    For the 17 questions, the labels need to display these:
    1. Teeth yellow, stained, discolored?
    2. Teeth whiter?
    3. Gaps spaces?
    4. Turned, crooked, uneven?
    5. Missing teeth?
    6. Pitting or defects?
    7. Worn down, chipped, uneven?
    8. Too small, short, larger/long?
    9. Prior unnatural dental work?
    10. Dark crowns or bridges?
    11. Gray, black, silver fillings?
    12. Gummy smile?
    13. Gums red, sore, puffy, bleeding, receded?
    14. Inhibit laugh or smile?
    15. Photo - lips closed?
    16. Self-conscious about teeth/smile?
    17. Change appearance teeth/smile?

    2017-07-27 | catherine.c
    renamed form to : dentistryofnewportbeach.com - Smile Quiz
    jotform add to this page: http://ryanforoutan.360temp.com/smile-quiz/
    1. Remove gray background of form
    2. Phone number fields need to be adjusted. Area code and phone number field need to be on same line
    3. Email results/confirmation - need labels. will send you screen capture.
    2017-07-26 | developerabdullah
    Name of the form is quiz

    Leave a Comment:




    Please call Monica closed
    Task: Website | 2017-07-26 | Catherine C. | #80420 |

    949-644-9181


    2017-07-27 | belinda.t
    Emailed and LM.

    Leave a Comment:




    Change Theme closed
    Task: Website | 2017-07-24 | Belinda | #80192 |

    Please change theme to Jessie design. Main photo change to newport beach type photos. Add logo to the top. Please complete theme by Wednesday.

    Check that content (even edu material) is the same as previous site. They wrote the content.

    Change all photos to beautiful rich newport type people. Only white and asian.


    2017-07-26 | belinda.t
    - need the menu to be the same as previous menu
    - header image needs ot be beachy shutterstock id 261013679

    - email in footer needs to be smaller
    - remove doctors from home page
    - put smile gallery on the menu
    2017-07-24 | catherine.c
    Theme switched, color changed to blue.

    Leave a Comment:




    Follow Up 
    Notes | 2017-07-24 | Belinda | #80171 |

    – called and LM with front desk (terry?)
    – emailed


    2017-07-24 | catherine.c
    Please call Monica - 949-644-9181

    Leave a Comment:




    Copy Images Over closed
    Ticket: Website | 2017-07-24 | Belinda | #80170 |

    Please copy the before and after gallery over to new website.

    http://www.dentistryofnewportbeach.com/before-and-after-photos/

    There is already a post created on the new site called “smile gallery” — replace images found on there.


    2017-07-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-27 | catherine.c
    done.
    2017-07-27 | belinda.t
    This needs to be done. Temporarily did screenshots.
    2017-07-24 | catherine.c
    Copy images from here:
    http://www.dentistryofnewportbeach.com/before-and-after-photos/
    2017-07-24 | developersohan
    site url is not specific. just .360sites.net. Fix it please

    Leave a Comment:




    Sitesucker Copy added to Dropbox 
    Notes | 2017-07-20 | charles.b | #80086 |

    Added copy of their website to their dropbox folder


    Leave a Comment:




    Email: Your Website is Ready 
    Template Ready | 2017-07-20 | charles.b | #80081 |

    Hello Dr. Ryan Foroutan,

    Congratulations! Your website is ready for your review.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://ryanforoutan.360temp.com

    WEBSITE WALK-THROUGH

    When is the best time to go over the options or questions you might have? I’ll be glad to provide a walk-through to editing the site.

    Schedule a Call: https://calendly.com/optimized360/calls

    If you would like to make changes to the website in the future, please feel free to email us at support@optimized360.com. We welcome any questions regarding the website’s editor.

    Thank you!

    Charles B.
    charles.b@optimized360.com


    Leave a Comment:




    Book Appointment Script provided 
    Notes | 2017-07-19 | charles.b | #79946 |

    Monica provided a script from a third party to book their appointments. Added scrpit in multiple areas in the website.


    Leave a Comment:




    Match Dates for all Blogs closed
    Task: Website | 2017-07-19 | charles.b | #79936 |

    Hello Sohan,

    Can you change the posted dates of the blogs on their new website – http://ryanforoutan.360temp.com/wp-admin

    to MATCH the posted dates from their old website – http://www.dentistryofnewportbeach.com/blog/

    Login:
    http://ryanforoutan.360temp.com/wp-admin

    UN: 360developer103461
    PW: 3ZHuld##V3Ukx0a4IQKWton9

    Let me know if you have any questions. Thank you, Charles


    2017-07-20 | charles.b
    Looks good. Thank you Sohan!

    Leave a Comment:




    Initial Conversation 
    Notes | 2017-07-17 | charles.b | #79722 |

    Spoke with Monica.
    Confirmed that they want a site migration, everything is current on their original site. Their site is currently wordpress but she doesnt know the login credentials – Did a whois search which shows that Dr. Foroutan had purchased the website in godaddy – She said shell get back to me if she can get the credentials – she was apologetic but I assured her its not a big deal if she cant get the credentials.

    Layout:
    Likes the Sandy Design

    Age-Range and Demographic:
    Majority of clients are middle aged and Seniors – would like to present people of multicultural backgrounds as well

    Color:
    Would like to stick to color scheme used in Logo
    – She provided logo as well as doctor images in email

    Imagery:
    She mentioned Dr. Foroutan liked the first image in the slider (girl with sunglasses) Also stated that theyre closer to corona del mar – include images of CdM if a good one can be found in SS – Otherwise wanted imagery to be focused on beach scenery.


    Leave a Comment:




    2nd Website Project Quote 
    Estimates | 2017-07-17 | Danny | #79676 |

    Monica called, asked about another website for his other 2 offices (buena park, anaheim hills): ocelitedental.com

    Knows its a template from theonlinepractice.com

    Quoted them $999 + $79/m, best we can do. Offered to break up into 3 installments cause she knows dr will want to negotiate like he did with this other project. She said that would really help.
    Sent to her to show dr and will let me know.


    Leave a Comment:




    301 Redirects 
    Notes | 2017-07-13 | charles.b | #79497 |

    http://www.dentistryofnewportbeach.com/
    http://www.dentistryofnewportbeach.com/office-tour/
    http://www.dentistryofnewportbeach.com/doctors/dr-ryan/
    http://www.dentistryofnewportbeach.com/doctors/dr-frank-foroutan/
    http://www.dentistryofnewportbeach.com/before-and-after-photos/
    http://www.dentistryofnewportbeach.com/treatments/cosmetic-dentistry/
    http://www.dentistryofnewportbeach.com/treatments/dental-bridges/
    http://www.dentistryofnewportbeach.com/treatments/dental-crowns/
    http://www.dentistryofnewportbeach.com/treatments/dental-implants/
    http://www.dentistryofnewportbeach.com/treatments/dental-veneers/
    http://www.dentistryofnewportbeach.com/treatments/dental-wellness/
    http://www.dentistryofnewportbeach.com/treatments/emergency-dentistry/
    http://www.dentistryofnewportbeach.com/treatments/endodontic-therapy/
    http://www.dentistryofnewportbeach.com/treatments/dental-exams-cleanings/
    http://www.dentistryofnewportbeach.com/treatments/dentures/
    http://www.dentistryofnewportbeach.com/treatments/general-dentistry/
    http://www.dentistryofnewportbeach.com/treatments/gum-disease/
    http://www.dentistryofnewportbeach.com/treatments/invisalign/
    http://www.dentistryofnewportbeach.com/treatments/night-guards/
    http://www.dentistryofnewportbeach.com/treatments/oral-hygiene/
    http://www.dentistryofnewportbeach.com/treatments/root-canals/
    http://www.dentistryofnewportbeach.com/treatments/snore-guards/
    http://www.dentistryofnewportbeach.com/treatments/technology/
    http://www.dentistryofnewportbeach.com/treatments/teeth-whitening/
    http://www.dentistryofnewportbeach.com/treatments/tooth-colored-fillings/
    http://www.dentistryofnewportbeach.com/treatments/tooth-extractions/
    http://www.dentistryofnewportbeach.com/in-house-membership-program/
    http://www.dentistryofnewportbeach.com/in-house-membership-program-for-periodontal-disease/
    http://www.dentistryofnewportbeach.com/first-visit/
    http://www.dentistryofnewportbeach.com/patient-testimonials/
    http://www.dentistryofnewportbeach.com/frequently-asked-questions/
    http://www.dentistryofnewportbeach.com/promotions/
    http://www.dentistryofnewportbeach.com/promotions/referral-rewards-program/
    http://www.dentistryofnewportbeach.com/promotions/whitening-for-life/
    http://www.dentistryofnewportbeach.com/blog/
    http://www.dentistryofnewportbeach.com/smile-quiz/
    http://www.dentistryofnewportbeach.com/contact-us/
    http://www.dentistryofnewportbeach.com/wp-content/uploads/2015/08/New-Patient-Forms.pdf
    http://www.dentistryofnewportbeach.com/oral-health/snoring-oral-health/
    http://www.dentistryofnewportbeach.com/author/newportbeachd/
    http://www.dentistryofnewportbeach.com/veneers/porcelain-veneers-instant-orthodontics/
    http://www.dentistryofnewportbeach.com/uncategorized/use-of-lasers-in-dental-care/
    http://www.dentistryofnewportbeach.com/teeth-pain/my-tooth-feels-cold/
    http://www.dentistryofnewportbeach.com/oral-health/top-five-worst-halloween-candy-for-your-teeth/
    http://www.dentistryofnewportbeach.com/teeth-discoloration/the-top-5-foods-and-beverages-that-will-stain-your-teeth-2/
    http://www.dentistryofnewportbeach.com/uncategorized/is-it-worth-it-to-get-dental-insurance/
    http://www.dentistryofnewportbeach.com/bleeding-gums/why-do-my-gums-bleed-when-i-brush-and-floss/
    http://www.dentistryofnewportbeach.com/oral-health/pregnancy-gingivitis/
    http://www.dentistryofnewportbeach.com/teeth-discoloration/how-teeth-whitening-works/
    http://www.dentistryofnewportbeach.com/toothbrush/what-to-look-for-when-purchasing-a-toothbrush/
    http://www.dentistryofnewportbeach.com/cavities/tips-to-prevent-cavities-when-drinking-soda/
    http://www.dentistryofnewportbeach.com/teeth-discoloration/the-top-5-foods-and-beverages-that-will-stain-your-teeth/
    http://www.dentistryofnewportbeach.com/uncategorized/tooth-just-cracked-hurts/
    http://www.dentistryofnewportbeach.com/author/newportbeachd/page/2/
    http://www.dentistryofnewportbeach.com/category/oral-health/
    http://www.dentistryofnewportbeach.com/tag/dry-mouth/
    http://www.dentistryofnewportbeach.com/tag/snoring/
    http://www.dentistryofnewportbeach.com/category/cosmetic-dentistry/
    http://www.dentistryofnewportbeach.com/category/veneers/
    http://www.dentistryofnewportbeach.com/tag/dental-veneers/
    http://www.dentistryofnewportbeach.com/tag/teeth-gap-correction/
    http://www.dentistryofnewportbeach.com/category/uncategorized/
    http://www.dentistryofnewportbeach.com/category/teeth-pain/
    http://www.dentistryofnewportbeach.com/tag/numbness/
    http://www.dentistryofnewportbeach.com/tag/sensitivity/
    http://www.dentistryofnewportbeach.com/tag/temperature/
    http://www.dentistryofnewportbeach.com/category/teeth-discoloration/
    http://www.dentistryofnewportbeach.com/category/bleeding-gums/
    http://www.dentistryofnewportbeach.com/category/cavities/
    http://www.dentistryofnewportbeach.com/category/toothbrush/
    http://www.dentistryofnewportbeach.com/tag/cavities/
    http://www.dentistryofnewportbeach.com/tag/drinking-soda/


    2017-07-18 | charles.b
    Do 301 redirects once they have approved of the site and different tabs

    Leave a Comment:




    Create Surge Temp Site closed
    Task: Website | 2017-07-13 | charles.b | #79489 |

    Begin to populate/migrate with content from their previous website


    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-07-13 | charles.b | #79470 |

    Hello Dr. Ryan Foroutan,

    Welcome to Optimized360!

    My name is Charles B. and I will be the designer working with you to get your new website up.

    To ensure that we have the proper information on your new website, please fill out our simple questionnaire below.

    Preliminary Questionnaire: https://form.jotform.com/62934768594171

    We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

    If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!

    Charles B.
    charles.b@optimized360.com


    Leave a Comment:




    Calendly – 7/17 Monday at 10:30am PST closed
    Task: Other | 2017-07-12 | Danny | #79441 |

    Please call office and ask for Monica. Monica and Dr. Foroutan will be involved.


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-07-12 | Danny | #79439 |

    – monica & dr. ryan foroutan (both really nice). has a partner who is his brother but won’t be involved with the decision making
    – knows its a template – likes the Sandie layout. Wants header image to focus on beach scenery.
    – has his logo
    – wants to use his content (services) on the site. Migrate them over
    – SEO: Has excellent ranking for “newport beach dentist”, please do ALL redirects
    – domain he owns and has access to Godaddy. Give him instuctions once he’s ready to go live.
    – Site needs to go live by Aug 1. Current company shutting site down.

    – please download a copy of his current site as a backup. He does own the entire website along with the content

    Design interview scheduled for next Monday 7/17 at 10:30am PST.


    Leave a Comment:




    PPC MGMT closed
    Task: Sales | 2017-07-12 | Danny | #79438 |

    PPC MGMT: $199/m + $500 (their budget)

    Ok to setup but do not charge or activate until site is live


    2017-08-02 | chandra.t
    Campaign charged (managed) and activated.
    2017-08-02 | danny.n
    Chan, site is live. Please go ahead and setup/activate. Send me the details once done. Thank you.
    2017-08-01 | danny.n
    chan, should go live by tomorrow. JUST fyi update. will let you know.
    2017-07-13 | chandra.t
    Waiting on live site.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-07-12 | Danny | #79437 |

    Website: $500* + $99/m
    * 1 payment


    2017-07-13 | chandra.t
    Per Danny, set to charge 7/17/17.

    Leave a Comment:




    Phone Conf with Dr. Foroutan 
    Leads | 2017-07-12 | Danny | #79423 |

    was told by DoctorGenius in irvine that they do not need ppc and to just start with web with them and then discuss marketing. Monica was very skeptical and it didn’t make any sense.

    Monica transferred call to dr to speak to me, spent 45mins over the phone clarifying questions.

    He owns domain in the Godaddy account which I verified. dr understands now how the site will be redirected when ready to go live. Gave 30 days notice to current company already so site will be taken down on Aug 1. Should have it done in 2 weeks cause it is optizign. Showed him design form Optizign which he liked JESSIE design but will look it over. Knows the limitations. Discussed custom from scratch as well which is $4,000. Dr will jsut still with the template.

    Has good SEO rankign for “Newport Beach dentist”.. #4

    Discussed PPC mGMT as well so dr has better undrstanding on how PPC works and the settings based on budget of $500. As far as mileage radius and zip code. Told dr for $500, we can prob do about 3 miles cause there are a lot of surrounding cities which dr knows its competitive. Overall dr ‘s main concern is to stick within $500 he allocate and not go over like the other company who did mgmt for him. Assured him we will structure it to stay within this.

    Video, also interested in dental videos. Showed dr the videos which dr liked, quoted $20/m which dr may want to add in the future. most likely will.


    Leave a Comment:




    Phone Conference 
    Estimates | 2017-07-06 | Danny | #79019 |

    Called, spoke to Monica. Looking to switch company cause they are not happy with the support and also the marketing.

    Based on what she’s telling me, they are charging the Dr about $450/m which includes the template site and “management” of the ppc. Dr is putting $500 in addition that is for PPC with Google. Not happy that Google would charge him over this $500 for ppc each month without his consent.

    Pointed out to her that they are just setting it up and not managing it which means that they may even be getting wasted clicks. Told her about how for example “dental” can attract unnecessary clicks such as those searching for “dental insurance” or “dental assistant”, etc. She understood.

    Assured her that they will stay within this budget unless dr wants to increase. Also told her that I know they wouldn’t complain if they got $700 of clicks if they are getting ROI which she agreed but she said they prob only got 1 patient.

    She asked to send info to review with the dr and mention this.


    2017-07-10 | danny.n
    spoke to Monica, dr will proceed with us. She said she gave them a 30 days notice. Told her usually we will let them know when to cancel just in case there are delays to prevent any downtown due to web hosting transfer. She mentioned dr prefer to jsut go with another design. This will make it easier for us then (tol dher that). She will fax over to get started. Will do PPC mgmt once it is situated.
    2017-07-06 | danny.n
    called back again, confirmed dr does own the site cause dr purchased practice back in Oct which came with the site which they moved to current hosting company. She also mentioend their G+ listing was top 3 now its not (I found their organic listing on 1st page under "dentist in newport beach" and "newport beach dentist"). She didn't see that but was fixated on the map but i saw in organic. G+ listing is verified but she does not have access or knows how it works. Prob setup by prev dr so i told her to track down teh gmail associated to do that. I told her that she got dropped prob cause there are no domain linked tot hat listing. There are personalized photos there which means someone did upload them. She asked if we can help which requires contactign Google to claim that listing to get admin right. Told her if she is a client, we may but there is no guarantee and it can take months from our past experience. Regarding the site, they do own it so we can transfer/migrate over to us for self-hosting at same cost of silver. She will talk to dr.
    2017-07-06 | danny.n
    spoke to monica again. dr had more questions about the proposal what silver is and what monthly entails. Told her current site is prob not owned by them cause its a template so we will need to host which means get them a site, then the ppc. She was very nice. will talk to dr.
    2017-07-06 | danny.n
    called. Monica confirmed she got it just now as we speak. Super nice. Said she's going to show dr right now.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    ryanforoutan.360temp.com

    Intro & Gallery URL: 2017-07-13
    Site Sucker & 301s: 2017-07-20
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages: 2017-07-19
    Review: 2017-07-19
    Tutorial:
    Website is Ready: checked

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online: 2017-07-01
    Analytics Setup: 2017-07-17
    Jetpack Stats Setup: 2017-07-19
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2017-07-12
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template
    2017-07-12
    2017-07-17

    Website


    Mobile
    Fluid Responsive


    Videos
    2017-07-12

    Marketing
    2017-07-12

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2017-11-14 | Danny | Website Makeover Discussion Sent

    Design Change (Custom)


    Initial: 2 Payments of $1,249
    Monthly: $99*


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - Custom from Scratch Website Makeover. *$99/m rate stays same as current (no increase)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-11-14 | danny.n
    referred her to Grant at Profession Chats for the web chat. Grant had previously worked with us to integrate the feature for our client: http://andsmileortho.com/.
    Leads | 2017-11-14 | Danny | Design Change Discussion


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-11-14 | danny.n
    called, lm. Monica was not available.
    2017-11-14 | danny.n
    Scheduled for 1pm PST today to discuss
    Estimates | 2017-07-17 | Danny | 2nd Website Project Quote Sent

    Silver


    Initial: 3 Payments of $333
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    - Includes all default features listed on the left. Month to month contract. Guaranteed Competitive.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2017-07-12 | Danny | Phone Conf with Dr. Foroutan


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2017-07-06 | Danny | Phone Conference Sent

    Silver


    Initial: 1 Payments of $499
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    - includes all default features listed on the left. Month to month contract.

    PPC (Google Ad)

    Regular Price:

    Initial: Payments of $0
    Monthly: $199*

    PPC Management

    Google Adwords Management

    * month to month contract. Flat rate of $199/m + YOUR BUDGET allocated directly to Google. Guaranteed to stay within budget (not go over unless directed by dr to increase mid-month)

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-10 | danny.n
    spoke to Monica, dr will proceed with us. She said she gave them a 30 days notice. Told her usually we will let them know when to cancel just in case there are delays to prevent any downtown due to web hosting transfer. She mentioned dr prefer to jsut go with another design. This will make it easier for us then (tol dher that). She will fax over to get started. Will do PPC mgmt once it is situated.
    2017-07-06 | danny.n
    called back again, confirmed dr does own the site cause dr purchased practice back in Oct which came with the site which they moved to current hosting company. She also mentioend their G+ listing was top 3 now its not (I found their organic listing on 1st page under "dentist in newport beach" and "newport beach dentist"). She didn't see that but was fixated on the map but i saw in organic. G+ listing is verified but she does not have access or knows how it works. Prob setup by prev dr so i told her to track down teh gmail associated to do that. I told her that she got dropped prob cause there are no domain linked tot hat listing. There are personalized photos there which means someone did upload them. She asked if we can help which requires contactign Google to claim that listing to get admin right. Told her if she is a client, we may but there is no guarantee and it can take months from our past experience. Regarding the site, they do own it so we can transfer/migrate over to us for self-hosting at same cost of silver. She will talk to dr.
    2017-07-06 | danny.n
    spoke to monica again. dr had more questions about the proposal what silver is and what monthly entails. Told her current site is prob not owned by them cause its a template so we will need to host which means get them a site, then the ppc. She was very nice. will talk to dr.
    2017-07-06 | danny.n
    called. Monica confirmed she got it just now as we speak. Super nice. Said she's going to show dr right now.