Canadian Cosmetic Clinic

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    Mail Out Official Letter 
    Notes | 2018-02-20 | Chandra | #118231 |

    Leave a Comment:




    Adam Responded 
    Notes | 2017-11-07 | Jan S. | #102662 |

    Adam followed up via email and wishes to continue.

    Hello Jan,

    I trust this message finds you well!

    Both Melissa and I have been quite busy, however, we do wish to proceed with development; although photos and some minor cosmetic edits may take place following our review of the sandbox site.

    That said, I do have a number of questions as it concerns content. Is there any chance we could touch base either tomorrow or Friday to discuss?

    Kind regards,
    Adam


    2017-11-07 | jan.s
    Followed up via email and CC'd Chandra as well, currently waiting for a response.

    Leave a Comment:




    Stop Follow Ups 
    Notes | 2017-10-03 | Jan S. | #92634 |

    Stop follow ups due to past due notice. Informed Chandra to send notice to client.


    2017-10-05 | belinda.t
    Will remove client from our list until they respond.
    2017-10-03 | jan.s
    Spoke with Belinda regarding this.

    Leave a Comment:




    Design Draft #4 Follow Ups 
    Notes | 2017-09-08 | Jan S. | #85970 |

    All timestamps for follow ups regarding Design Draft #4.


    2017-10-03 | jan.s
    Called and left a message. Spoke with Belinda and was instructed to stop follow ups until further notice.
    2017-09-27 | belinda.t
    LM on Melissa's cell phone.
    2017-09-25 | jan.s
    Please advise, client remain unresponsive.
    2017-09-25 | jan.s
    Called and left a message. Followed up via email and CC'd Danny as well, currently waiting for a response.
    2017-09-21 | jan.s
    Called and left a message. Followed up via email and CC'd Danny as well, currently waiting for a response.
    2017-09-12 | jan.s
    Adam followed up via email and will reach out to Melissa to see if there are any additional revisions, currently waiting for a response.
    2017-09-11 | jan.s
    Adam followed up via email on 09/08. Followed up via email to answer inquiries and questions, currently waiting for a response.
    2017-09-08 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-09-08 | jan.s
    Design Draft #4 was submitted on 08/06.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-09-06 | Jan S. | #85375 |

    Hello Melissa & Adam,
    Based off of our last discussion, I have compiled two design drafts for your review. Please take a moment to review these concepts and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


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    Design Draft #3 Feedback 
    Design | 2017-08-29 | Jan S. | #83283 |

    Adam followed up via email and likes Design Draft #3.2 the most, please continue from this draft.

    Design #3.2 is a big step in the right direction.

    Kindly note that Melissa will be selecting a different set of images from our gallery as we are not too fond of the images used now that we see how it looks like the other areas of the site.

    Revisions

    01.) Please make the CTA button at the top-right the deeper purple (Refer to the Logo for reference).
    02.) Please change “Meet the Doctor” to “Meet Melissa”
    03.) Please add the Instagram and Facebook icons in the header to the right of “Contact.”
    04.) For the the Featured Services, please change the “drop” shape of each divider to a circle.
    05.) Reduce the white space below the four “procedure” blocks that comes before the opt-in form.
    06.) Please ensure the CTA in the “Online Appointment Scheduling” area is also the same deep purple as above
    07.) For the phone number above the Map, please use the Brandon Grotesque font.
    08.) For the Coupon section, please use the Brandon Grotesque font and make the CTA button the same deep purple as above.

    Thanks again for your flexibility and willingness to make these changes. We are making some great progress – and look forward to additional changes as you have them ready.


    2017-09-05 | jan.s
    Melissa followed up via email and has chosen the set of photos she would like to use. Followed up via email requesting actual copies of the photos, currently waiting for a response.
    2017-09-01 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-08-31 | jan.s
    Adam followed up via email. Melissa is still choosing which set of images she would like to use, currently waiting for a response.
    2017-08-30 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.

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    Draft Submitted 
    Concepts | 2017-08-25 | Jan S. | #83082 |

    Hello Dr. Gagnon and Adam,
    Based off of our last discussion, I have compiled two design drafts for your review. Please take a moment to review these concepts and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    Design Draft #2 Feedback 
    Design | 2017-08-21 | Jan S. | #82350 |

    Adam followed up via email with his set of revisions for Design Draft #2.

    Logo

    – Please use the logo provided via attachment.

    Example Sites

    Overall, we are hoping to achieve a more fashion-oriented, luxurious look and feel to the site. As some examples of sites I quite like and would wish to draw inspiration from you may wish to explore the following:

    – http://www.laser-clinique.com/
    – https://www.spaldingplasticsurgery.com/
    – https://www.nassifmedspa.com/
    – https://www.drsukkar.com/

    Fonts

    – Use the font Felix Titling for all header titles.
    – Use the font Brandon Grotesque for the body.
    – Fonts are provided via attachment.

    Photos

    We’ve curated a folder of stock photos (we have rights to) that we would wish to use on Melissa’s site. Kindly find that at the following link:

    Layout

    The current layout works but please adjust the following down below.

    – Reduce the amount of empty / white space between sections. Using a photo faded for the background of various sections may be an ideal way to accomplish this. I have also attached a “marble” finish that could work quite well for a section background.
    – In the “treatment selection” area, please ensure each photo is larger and there is less white space
    – Please remove rounded edges from all buttons and calls to action.
    – Using bold, large titles for each section may also be an excellent way to help distinguish each section and reduce white space.
    – Change Kybella to Belkyra.
    – Please adjust the coupon to read “$100 Giftcard Towards Your First Treatment!”. An image to accompany this coupon is also in the stock photos folder.


    2017-08-21 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.

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    POC Concerns 
    Complaint | 2017-08-18 | Jan S. | #82036 |

    Spoke with Adam and jotted a few notes down below for reference.

    – Adam will be the new POC in regards to the design and potentially onwards.
    – Adam stated that Melissa provided FULL REIGN to him for the most part.
    – Adam will send a compiled list of revisions in a separate email by the end of Monday.
    – Adam inquired if the design itself or all of our designs are based off of templates. I informed that each design is tailored to the clients specific wants / needs.


    2017-08-21 | jan.s
    This is not an issue but could potentially become a concern since the POC changed. I am unable to confirm until I see the set of revisions that Adam has, currently waiting for a response.

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    Design Draft #2 Follow Ups 
    Notes | 2017-08-15 | Jan S. | #81788 |

    Called and left a message. Followed up via email as well, currently waiting for a response.


    2017-08-21 | jan.s
    Adam followed up via email and provided feedback. Feedback was recorded on CP as a new note.
    2017-08-18 | jan.s
    Called and spoke with Adam. Provided notes of the discussion in a new note in CP.
    2017-08-17 | jan.s
    Received an email from Adam who will be the new point of contact. Called and left a message. Followed up via email as well, currently waiting for a response.

    Leave a Comment:




    Past Due 
    Accounting | 2017-08-15 | Chandra | #81741 |

    Email past due $2348 for 2nd installment and monthly web.


    2017-10-04 | chandra.t
    $2348 CAD past due.
    2017-10-03 | chandra.t
    LV and emailed followup.
    2017-08-15 | chandra.t
    Recurring will resume 10/3/17 $99 for web.
    2017-08-15 | chandra.t
    Danny approved 2 waived months. $2249 (CAD) is the past due balance.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-10 | Jan S. | #81486 |

    Hello Melissa,
    Based off of our discussion, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    Transition Update 
    Notes | 2017-07-31 | Jan S. | #80764 |

    Canadian Cosmetic Clinic shall be under Jan’s list as of today. Please provide an update to Melissa regarding the transition.


    2017-08-01 | belinda.t
    Please forward/CC sales (if not already) regarding the introduction.
    2017-07-31 | jan.s
    Called and spoke with Melissa to provide an update regarding Roberto.

    Leave a Comment:




    Adjusted website design closed
    Task: Website | 2017-07-27 | Roberto | #80523 |

    Please revise the modified version of the design with a new color palette – monochromatic with shades of purple. Probably something like this: http://www.color-hex.com/palettes/6777.png

    I’ve attached a screenshot of the latest modified version.

    The client likes the original design, but:

    + She wants the pink removed and changed to a different shade of purple
    + She wants the shades of purple to be brighter – closer to Lavender (#E6E6FA)
    + She wants the gray areas to be brighter
    + new header image – shutterstock_499417720
    + “Skin Care – Melissa Gagnon” text removed from the header
    + add a “Promotions” section
    + add a “Gallery” section

    Here’s a site that the client likes, for reference: https://www.nursejodie.com.au/

    I know it may be difficult to make it work when everything is “bright,” but do the best you can.


    2017-08-01 | belinda.t
    https://www.dropbox.com/s/16lac9xh6nrj5s1/CanadianCosmeticClinic2.psd?dl=0
    2017-07-31 | belinda.t
    draft is attached.

    Leave a Comment:




    More feedback 
    Design | 2017-07-21 | Roberto | #80160 |

    Spoke to Melissa. She wants lighter grays, no pink, lighter purple. She sent me her logo, and a reference site she likes: https://www.nursejodie.com.au/


    Leave a Comment:




    Chasing feedback 
    Notes | 2017-07-07 | Roberto | #79118 |

    Called, LM.


    2017-07-18 | roberto.l
    Called, LM.
    2017-07-10 | roberto.l
    Called, spoke briefly with Melissa. She was with a patient and couldn't talk long. She said that she had been so busy that she hadn't had time to really examine the draft. First reactions: She "didn't love the pink," but liked the lavender. We agreed to talk on the phone in the morning tomorrow (7/11).

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-06 | Roberto | #79061 |

    Hello Melissa,

    I’ve compiled a design draft for your review.

    Please take a moment to review this concept and let me know what you feel about the layout and colors of the design.

    Thank you,
    Roberto


    Leave a Comment:




    New website design closed
    Task: Other | 2017-07-03 | Roberto | #78856 |

    Required Sections:

    Social Media Links
    Featured Services –
    + Botox/Dysport
    + Dermal Fillers
    + Belkyra
    + Latisse

    Promotions
    Contact Form
    Membership Logos
    Office Map
    Office Summary
    Nurses Bio
    Website links
    Online appointment scheduling link
    prices

    Look and Feel:

    Bright – Light Background, dark text
    Simple and Clean, Straight lines
    Feminine, Elegant
    Upscale
    NOT spa-like

    Reference:

    https://360controlpanel.com/wp-content/uploads/2016/07/rowe-david-2.jpg

    Sites they like:

    http://edelsteincosmetics.com/

    Images:

    Faces – Women between 18 and 40

    Colors:

    Monochromatic, Lavender and Purples (light – client doesn’t want colors to be too dark)

    + http://starfishcottageblog.com/wp-content/uploads/2016/04/IMG_9036.jpg
    + http://thraam.com/wp-content/uploads/2016/04/facelift-modern-white-grey-purple-pastel-lavender-living-room-design.jpg
    + https://st.hzcdn.com/fimgs/5b918de60decf13d_1159-w402-h255-b0-p0–traditional-kids.jpg
    + http://www.color-hex.com/palettes/13967.png
    + https://s-media-cache-ak0.pinimg.com/736x/53/dd/98/53dd989997cfac60f5391164f84ea07a–girls-bedroom-colors-nursery-colours.jpg

    Practice Name:

    Canadian Cosmetic Clinic

    Specialty:

    Cosmetic Nurse Injector

    Practitioner name:

    Melissa Gagnon RPN

    Practice Telephone:

    647-987-6145


    2017-07-06 | roberto.l
    Ticket has been completed. Closing ticket.

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    Site samples sent 
    Notes | 2017-06-30 | Roberto | #78816 |

    Sent site samples email.


    Leave a Comment:




    Google Analytics 
    Notes | 2017-06-30 | Roberto | #78770 |

    UA-101924094-1


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    WP login credentials 
    Notes | 2017-06-30 | Roberto | #78765 |

    user: melissagagnon
    password: 360_m.gagnon1987


    Leave a Comment:




    Name servers – old 
    Notes | 2017-06-30 | Roberto | #78746 |

    Name Server: NS07.DOMAINCONTROL.COM
    Name Server: NS08.DOMAINCONTROL.COM


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    Design Questionnaire 
    Design | 2017-06-30 | Roberto | #78745 |

    Your Name Melissa Gagnon

    Desired Domain(s) Www.canadiancosmeticclinic.com – already own

    Do you have an existing Site? No

    Practice Name Canadian Cosmetic Clinic

    Secondary Title (Dr. Name) Melissa Gagnon RPN

    Practice Address Street Address: TBD
    Practice Telephone (519) 6479876145

    Will you be the decision maker during this process? Yes

    Sections
    Social Media Links
    Featured Services
    Promotions
    Contact Form
    Membership Logos
    Office Map
    Office Summary
    Nurses Bio, Website links, Online appoint scheduling Link, prices

    Overall Feel
    Modern
    Elegant
    Simple and Clean

    Please Give us Examples of Websites You Like
    http://edelsteincosmetics.com/

    Botox & Injectable Fillers


    http://www.refinecosmeticclinic.com/

    Light or Dark Light Background (dark text)

    Select Colors
    Lavender and Purples
    Bright
    Neutral
    Monochromatic

    Image Types Specialty (Medical, Dental…)

    Ethnicity Caucasian

    Age Group Adults

    Demographic
    Retired
    Working Class
    Business (ex: downtowns)
    Upscale

    Specialty Cosmetic Nurse Injector

    Top 3-4 Services
    Botox/Dysport
    Dermal Fillers
    Belkyra


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-06-30 | Roberto | #78744 |

    Please create temporary site and include client original content (if any).


    2017-06-30 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-06-30 | Roberto | #78743 |

    Hello Dr. Melissa Gagnon, RPN,

    Welcome to Optimized360!

    My name is Roberto and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Design Interview Sched. – Fri – 6/30 @ 9:30am PST closed
    Task: Other | 2017-06-29 | Danny | #78741 |

    please call her cell. Questionnaire filled out already.


    2017-06-30 | roberto.l
    Ticket has been completed. Closing ticket.

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    Website Design (New Design Project) closed
    Task: New Project | 2017-06-29 | Danny | #78711 |

    – Melissa (extremely nice) is an RPN, (registered practical nurse in Canada)
    – she does cosmetic procedure (not dr)… does aesthetic similar to our client: skinbyjo.com
    – use to work for a cosmetic surgeon
    – opening a new practice, still finalizing a location
    – wants to get a temp site up in the meantime. very basic.

    – interview scheduled for tomorrow Friday 6/30 at 9:30am PST
    – sent questionnaire already. She said she will fill it out ton.


    2017-07-14 | alec.j
    Roberto, please close task after the design interview.
    2017-06-29 | danny.n
    Roberto, she's all set. Please send intro and call her at 9:30am PST on Friday 6/30. She also did fill out the Questionnaire.

    Leave a Comment:




    Website Design (New Order) closed
    Task: New Project | 2017-06-29 | Danny | #78707 |

    Website: $4,500 (CAD) + $99/m (CAD)


    2017-07-24 | chandra.t
    Re-ran CC and payment processed. Charged.
    2017-07-13 | chandra.t
    LV.
    2017-07-05 | chandra.t
    CC unable process, emailed doctor.
    2017-06-30 | chandra.t
    Set to charge 7/3/17 CAD.
    2017-06-29 | danny.n
    Chandra, i have cc. Will give to you 1st thing in the morning. Setup 1st charge next Monday 7/3.

    Leave a Comment:




    Calendly – 6/29 at 3pm PST 
    Leads | 2017-06-29 | Danny | #78675 |

    Hi Danny N. – Optimized360,

    A new event has been scheduled.

    Event Type:
    30 Minute Meeting

    Invitee:
    Melissa Gagnon

    Invitee Email:
    m.gagnon1987@hotmail.ca

    Event Date/Time:
    03:00pm – Thursday, June 29, 2017 (Pacific Time – US & Canada)


    2017-06-29 | danny.n
    spoke to Melissa, ready to get started. Emailed her the login credentials which she will order now. Scheduled design interview for tom.

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-06-08 | Danny | #77230 |

    Melissa returned my call. Extremely nice.

    This is for her business she’s opening up separate from the cosmetic surgeon she works at. No final location yet but it is about 20 mins outside of Toronto.

    has a logo already and will be setting up her own social media.

    Knows a bit about SEO and understands its not guaranteed. brought up to me about PPC which is what i had recommended.

    Doesn’t want templates.

    Told her as soon as she can finalize a location, the marketing team can do a demo research to give her an idea how much to allocate.

    Sent her an email with the proposal, will wait for her to give me general location to send her a recommended quote for PPC. Extremely nice. F/u with her in a few days.


    2017-06-29 | danny.n
    "Hey Danny! I have signed the contract and completed the questionnaire. Melissa Gagnon, RPN"
    2017-06-29 | danny.n
    sk: 9:40am
    2017-06-28 | danny.n
    told her i'll touch base with her next week.
    2017-06-28 | danny.n
    "Hello Danny, I am still interested. Just finishing up with the logo and office locations at the moment. Will be in touch. Melissa Gagnon, RPN"
    2017-06-21 | danny.n
    sk: 5:19pm last night
    2017-06-20 | danny.n
    called.. lm. sent f/u.
    2017-06-15 | danny.n
    called.. lm/
    2017-06-15 | danny.n
    sk: 9:50am
    2017-06-14 | danny.n
    sk: 12:50pm
    2017-06-13 | danny.n
    sk: 3:11pm
    2017-06-13 | danny.n
    sk: 1:38pm
    2017-06-13 | danny.n
    called.. lm. sent f/u.
    2017-06-08 | danny.n
    clicked on portfolio
    2017-06-08 | danny.n
    sk: 11:11am

    Leave a Comment:




    Initial Contact 
    Leads | 2017-06-07 | Danny | #77173 |

    Called. reached her voicemail. LM


    2017-06-07 | danny.n
    found this site: http://canadiansurgery.com/ - she seems to be a nurse

    Leave a Comment:




  • Domain Information
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    Alias Info
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    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

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    KEYWORDS

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    Website
    2017-06-29
    2017-07-24
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    Fluid Responsive
    2017-06-29
    2017-07-24
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    Leads | 2017-06-29 | Danny | Calendly – 6/29 at 3pm PST


    Initial: Payments of
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    COMMENTS:

    2017-06-29 | danny.n
    spoke to Melissa, ready to get started. Emailed her the login credentials which she will order now. Scheduled design interview for tom.
    Estimates | 2017-06-08 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $2,250
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    - includes all default features listed on left. Month to month contract

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    COMMENTS:

    2017-06-29 | danny.n
    "Hey Danny! I have signed the contract and completed the questionnaire. Melissa Gagnon, RPN"
    2017-06-29 | danny.n
    sk: 9:40am
    2017-06-28 | danny.n
    told her i'll touch base with her next week.
    2017-06-28 | danny.n
    "Hello Danny, I am still interested. Just finishing up with the logo and office locations at the moment. Will be in touch. Melissa Gagnon, RPN"
    2017-06-21 | danny.n
    sk: 5:19pm last night
    2017-06-20 | danny.n
    called.. lm. sent f/u.
    2017-06-15 | danny.n
    called.. lm/
    2017-06-15 | danny.n
    sk: 9:50am
    2017-06-14 | danny.n
    sk: 12:50pm
    2017-06-13 | danny.n
    sk: 3:11pm
    2017-06-13 | danny.n
    sk: 1:38pm
    2017-06-13 | danny.n
    called.. lm. sent f/u.
    2017-06-08 | danny.n
    clicked on portfolio
    2017-06-08 | danny.n
    sk: 11:11am
    Leads | 2017-06-07 | Danny | Initial Contact


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    COMMENTS:

    2017-06-07 | danny.n
    found this site: http://canadiansurgery.com/ - she seems to be a nurse