North Branford Dental Group

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    Profile ID: 103569




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    email edits 2.7.18 closed
    Ticket: Website | 2018-02-07 | Catherine C. | #117729 |

    1. Remove chat feature on site – footer

    2. Add these reviews to homepage scrolling testimonials

    Dear Dr. Mollow,
    Thank you for the great job you did on my tooth with the root canal and the crown. I appreciate that you when the extra mile to do an excellent job and I had a pleasant experience with you and Nicole.
    Thanks so much!

    Elizabeth M.

    Dear Andrea,
    Thank you so much for making the restoring of my crown possible. Dr. Mollow did an amazing job. The crown is a work of art! You would never know that the chip had existed. Even the color matches the front tooth perfectly. Thank you again for your kindness.
    D.R.


    2018-02-07 | catherine.c
    sent editor login and original photo of lighthouse from site.
    2018-02-07 | catherine.c
    emailed done

    Leave a Comment:




    email edits 12.8.17 closed
    Ticket: Website | 2018-01-09 | Catherine C. | #114613 |

    – Book now button on the Doctor profile page is – link to contact us page

    – The third picture under Porcelain Crown in gallery is backwards (the before is after and vice versa)


    2018-01-09 | catherine.c
    emailed completed.

    Leave a Comment:




    Install ADAPT closed
    Task: Social | 2018-01-02 | Desirae.G | #113246 |

    1. Please install ADAPT
    2. Fill in ADAP fields
    3. Send to original designer to review and send to the client.


    2018-01-03 | rod.l
    Please review.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2018-01-02 | Desirae.G | #113245 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim
    5. Add Favicon to customizer

    – http://www.northbranforddental.com/procedures/
    – http://www.northbranforddental.com/gallery/
    – http://www.northbranforddental.com/patient-forms/
    – http://www.northbranforddental.com/contact/
    – http://www.northbranforddental.com/testimonials/
    – http://www.northbranforddental.com/doctors/
    – http://www.northbranforddental.com/login/
    – http://www.northbranforddental.com/appointment-request/
    – http://www.northbranforddental.com/about-us/


    2018-01-03 | developerdeepak
    #2, 4 and 5 done.
    2018-01-03 | catherine.c
    #1 & 3 done. Please do 2, 4, 5.
    FTP:
    swatikhambe
    i1&bDe!xGPSt

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2018-01-02 | Desirae.G | #113244 |

    Hello Dr. Khambe,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://northbranforddental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Old Domain Info 
    Notes | 2017-12-29 | Desirae.G | #112848 |

    107.180.47.12

    ns57.domaincontrol.com
    ns58.domaincontrol.com

    0 northbranforddental-com.mail.protection.outlook.com 207.46.163.106
    United States Redmond, Washington US
    Microsoft Corporation (AS8075) 10 min Blacklist Check SMTP Test


    2018-01-02 | desirae.g
    northbranforddental.dentist has not been purchased

    Leave a Comment:




    Send Go Live Instructions closed
    Task: Website | 2017-12-29 | Belinda | #112778 |

    Please email Dr. Khambe instructions to make website go live. Refer to email forwarded from Jan’s account.


    2017-12-29 | desirae.g
    Emailed instructions to go live to Dr. Khambe.

    Leave a Comment:




    change featured service photo closed
    Ticket: Website | 2017-12-20 | Catherine C. | #111372 |

    Homepage featured services box – comprehensive dental care – replace with attached photo.


    2017-12-20 | catherine.c
    photo already updated. closing.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-12-12 | Jan S. | #109813 |

    01.) Remove the “Direct Text Your Doctor” buttons from the Home page, the Our North Branford Team page, and the individual pages for each doctor.
    02.) Remove the “Read More” buttons from the Our North Branford Team page.
    03.) Rename the title –AND– permalink for “Galileos Dental Cone Beam” post (http://swatikhambe.360sites.net/galileos-dental-cone-beam/) to “Galileous and Implant Planning.”
    04.) Redirect the “Implant Planning” service on the Featured Services section on the Home page to go to the “Galileos Dental Cone Beam” post (http://swatikhambe.360sites.net/galileos-dental-cone-beam/).
    05.) Update the title for “Invisalign and Clear Correct” post to “Invisalign® and Clear Correct.”
    06.) Remove the following sentence from the “Cosmetic Dentistry” post (http://swatikhambe.360sites.net/cosmetic-dentistry/).

    – “On the other hand, a dental implant make-over may require a significant amount of down time, as well as a temporary, but limited diet.”

    /* Quoted one business week to complete. Please provide an update for Dr. Khambe once complete. */


    2017-12-14 | jan.s
    Thank you, closing task.

    Leave a Comment:




    Add Practice Logo closed
    Task: Website | 2017-11-21 | Jan S. | #106255 |

    Add their practice logo to the Header –AND– Footer section of the Home page.

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Khambe once completed. */


    2017-11-26 | catherine.c
    emailed completed.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-11-14 | Jan S. | #104727 |

    01.) Update the “Galileos Dental Cone Beam” post (http://swatikhambe.360sites.net/galileos-dental-cone-beam/) accordingly.

    – Update the verbiage.
    – Add cone-beam-1.tif and cone-beam-3.tif.
    – Please refer to the Cone Beam Page .doc file in the attachment.

    02.) Update the “Our Office” page (http://swatikhambe.360sites.net/our-north-branford-office/)

    – Add a slider on top of the page.
    – Add staff images 1-8 to the slider.

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Khambe once completed */

    north-branford-dental-group-revisions
    2017-11-20 | jan.s
    Thank you, closing task.
    2017-11-20 | jan.s
    Use cone-beam-1.tif for the Featured Image for the “Galileos Dental Cone Beam” post.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-10-17 | Jan S. | #96688 |

    01.) Swap the order of the second and third image at the bottom of the Cerec page (http://swatikhambe.360sites.net/cerec/).

    02.) Update the Root Canals page (http://swatikhambe.360sites.net/root-canals/).

    – Update the answer to the second question “What should I expect during my root canal treatment?” with the following text down below.

    “At our office root canals are usually performed in 2 visits. At the first visit, once you are numb, the diseased tooth pulp will be removed and the tooth will be sealed temporarily with some medicine. At the second visit, the tooth is thoroughly cleaned and the root canals are filled with a plant based material. Your dentist will then recommend the best final restoration for the tooth and you will be scheduled accordingly for either a crown or a filling.”

    03.) Update the Veneers page (http://swatikhambe.360sites.net/veneers-and-laminates/) accordingly.

    “Am I a candidate for dental veneers or laminates?” section:

    – Remove the sentence “Dental veneers may be right for you if you are looking for an alternative to crowns and caps.”
    – Remove the word “broken” from the second sentence.

    04.) Composite Tooth-Colored Fillings (http://swatikhambe.360sites.net/composite-fillings-tooth-colored-fillings/)

    – Remove the word “Auburn” from the last sentence in the first paragraph.

    05.) Update the Partial Dentures page (http://swatikhambe.360sites.net/partial-dentures/)

    – Update the answer to the second question “What should I expect when being fit for partial dentures?” with the following text down below.

    “You’ll need to visit your dentist to have a primary impression made. Most cases then require a secondary impression in a custom tray. Next, there will be a try in of the metal framework, that forms the basis of your partial denture. If the dentist is happy with the fit of the framework teeth will be added onto the framework in wax. If the aesthetics of the partial denture are acceptable to the patient and the dentist the denture will be processed to completion. The whole process takes about 5-6 visits.”

    06.) Update the Partial Dentures page (http://swatikhambe.360sites.net/partial-dentures/)

    – Update the answer to the second question “What should I expect when being fit for dentures?” with the following text down below.

    “You’ll need to visit your dentist to have a primary impression made. Most cases then require a secondary impression in a custom tray. Next, there will be a try in of an acrylic base plate, that forms the basis of your denture. If the dentist is happy with the fit of the base plate teeth will be added in wax. If the aesthetics of the denture are acceptable to the patient and the dentist the denture will be processed to completion. The whole process takes about 5-6 visits.”

    07.) Update the Tooth Extractions page (http://swatikhambe.360sites.net/tooth-extractions/)

    – Remove the first and last sentence in the second question “What should I expect during my tooth extraction appointment?”

    08.) Update the Dental Sealants page (http://swatikhambe.360sites.net/pediatric-dental-sealants/)

    – Remove the first sentence in the “Did you know…” section

    09.) Update the Bite Guard / Night Guard page (http://swatikhambe.360sites.net/bite-guards/) accordingly.

    – Update the second and third sentence to the “Did you know?” section with the following text down below.

    “You’ll need to rinse it before and after every use with warm water. Clean it every day with water and hand soap.”

    – Update the “Do I need a bite guard?” section with the following text down below.

    You need a bite guard if your dentist diagnosis you with bruxism, or tooth-grinding. Over time, grinding or clenching the teeth can lead to wear and irreversible damage. Sleeping with a bite guard can protect the teeth from these unwanted side effects.

    10.) Update the Dental Cleaning & Consultation page (http://swatikhambe.360sites.net/dental-cleaning-consultation/) accordingly.

    – Update the last sentence of the first paragraph with the following text down below.

    “When you maintain regular preventative dental appointments, you can prevent decay and gum disease, as well as identify the beginnings of oral health problems before they become severe.”

    11.) Update the Periodontal Scaling & Root Planing page (http://swatikhambe.360sites.net/periodontal-scaling-root-planing/) accordingly.

    – Remove the following sentence from the first paragraph.

    “Finally, an antibiotic is administered to ensure that no bacteria remain at the treatment site.”

    – Update the answer to the last question “Will I need to follow any special post-treatment care instructions?” with the following text down below.

    “Yes. You’ll need to have diligent home care including brushing twice and flossing daily. You may also be asked to return for cleanings at 3-4 month intervals. You’ll be advised to avoid certain habits that can cause recurrences of periodontal disease in the future, such as smoking. Most patients experience little or no discomfort after scaling and root planing, although your mouth may continue to be numb for several hours following the procedure.”

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Khambe once completed. */


    2017-10-19 | jan.s
    Thank you, closing task.
    2017-10-19 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-10-11 | Jan S. | #95302 |

    01.) Please place the images as galleries based on groups in the Smile Gallery page (http://swatikhambe.360sites.net/smile-gallery/). There should be a total of 5 galleries: Cosmetic Bonding, Porcelain Crowns, Teeth Whitening, Veneers, and Restoration. USE the divi gallery module to achieve this.

    02.) Swap the order of the THIRD IMAGE under Cosmetic Bonding in the Smile Gallery page.

    03.) REMOVE the following services from the Services page (http://swatikhambe.360sites.net/category/services/):

    – Crown Lengthening
    – Removable Dentures
    – Crowns & Bridges
    – General Dentistry
    – Cosmetic Dentistry
    – Onlays and Inlays

    04.) REORDER the Service page from top to bottom accordingly:

    – Cerec
    – Galileos
    – Implants and Implant Planning
    – Root Canals
    – Invisalign and Clear Correct
    – Veneers
    – Composite Tooth Colored Fillings
    – Partial Dentures
    – Dentures
    – Tooth Extractions
    – Sealants
    – Night Guards
    – Cleaning and Consultations
    – Periodontal Scaling and Root Planing

    05.) UPDATE the Featured Image for the Invisalign and Clear Correct page (http://swatikhambe.360sites.net/invisalign/) with this image (http://swatikhambe.360sites.net/wp-content/uploads/sites/365/2017/08/Invisalign.jpg)

    06.) REPLACE the AACD association logo on the Home page with the following association logos:
    – Seattle Study Club
    – Clear Correct

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Khambe once completed. */


    2017-10-16 | jan.s
    Thank you, closing task.
    2017-10-13 | jan.s
    2 - This was still not done, this image used to be two SEPARATE images, they need to be reversed (the photo on the right should be on the left and vice versa). 4 - There is already a page for Dental Sealants & Dental Cleaning & Consultation, you did not need to create a new one and you placed the existing page as private instead. Please fix.
    2017-10-12 | jan.s
    2 - The image itself consists of two images, please reverse them. 4 - For non-existing post, please create a post and place "coming soon" for the description. For existing posts that do not apply to the provided lists, place it as private.
    2017-10-12 | developersohan
    – Sealants – Cleaning and Consultations – Implants and Implant Planning are not available in posts

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-09-26 | Jan S. | #90572 |

    01.) Remove the following Service post:
    – Periodontal Bone Graft
    – PFM Restorations
    – Provisional Restorations
    02.) Update the title for the Invisalign post to “Invisalign and Clear Correct.”
    03.) Replace current featured image for Dental Sealants with the following attachment: dental-sealants.jpg.
    04.) Update the title for the Bite Guards post to “Bite Guard / Night Guard.”
    05.) Replace current featured image for Bite Guard / Night Guard with the following attachment: night-guard.jpg.
    06.) Remove the Article tab from the menu.
    07.) Add the before / after images to the Gallery page and organize the photos by category.
    08.) Add the cerec images to the Cerec page.
    09.) Add the cone images to the Galileos Cone Beam page.

    /* Quoted one business week to complete. Please provide an update for Dr. Khambe once completed. */

    north-branford-dental-group-attachments
    2017-10-06 | jan.s
    Thank you, closing task.
    2017-10-03 | jan.s
    #3 was not completed. #7: Please remove the placeholder images.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-09-13 | Jan S. | #87099 |

    01.) Please add “Call for Saturday Hours” for the business hours on the Header section.
    02.) Remove the following service post (http://swatikhambe.360sites.net/category/services/):
    – Gum Surgery
    – Soft Tissue Grafting
    – Non-Surgical Gum Treatment
    – TMJ treatment
    – Teeth Whitening
    03.) Create AND add the following categories under the Services tab on the menu:
    – Restorative Dentistry
    – Comprehensive Care
    – Esthetic Dentistry
    04.) Add the Patient Comfort Sheet document to the Patient Forms page (http://swatikhambe.360sites.net/patient-forms/). Please refer to the attachment.

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Khambe once completed. */

    patient-comfort-sheet

    Leave a Comment:




    Invoices 
    Accounting | 2017-09-12 | Chandra | #86651 |

    Annie, their bookkeeper was unaware of some charges. I explained we were the website provider and faxed over invoices per her request.


    Leave a Comment:




    Please Activate Blog closed
    Task: Blog | 2017-09-01 | Justin | #84255 |

    Activate their blog so they can manage on their own


    2017-09-01 | jan.s
    Blog was activated, closing task.

    Leave a Comment:




    Custom Page: Galileos Dental Cone Beam closed
    Task: Other | 2017-09-01 | Jan S. | #84139 |

    Dr. Khambe requested a custom page for the following topic.

    01.) Galileos Dental Cone Beam

    Please emphasize the criteria down below:
    – Implant Planning
    – Integrates with Cerec
    – Used for difficult root canals

    /* Quoted 1 business week to complete. Please provide an update for Dr. Khambe once completed. */


    2017-09-13 | jan.s
    The custom page does not mention Galileos Dental Cone Beam at all, please inform the writer to make the necessary adjustment.
    2017-09-13 | charles.b
    https://docs.google.com/document/d/1ilTXmaIJ_jPRH-PwE_OaIdfLsBUB6d7bZlnZmyvpSIQ/edit
    2017-09-13 | jan.s
    Any updates?
    2017-09-01 | charles.b
    Custom Content Ordered - will be ready on or before 9/12

    Leave a Comment:




    Revisions via Phone closed
    Task: Website | 2017-09-01 | Jan S. | #84134 |

    Please remove any duplicated reviews on the Testimonial page.


    Leave a Comment:




    Inquiry for Blog Setup closed
    Task: Other | 2017-09-01 | Jan S. | #84131 |

    Please contact Dr. Khambe as she inquired about Blog Setup so she can post at her discretion.


    2017-09-01 | justinn
    Spoke with Client - she said she didnt want more information - she said I wrote her an email blog is included - told her no - gave her pricing information - told her if she has that email, I will be more than happy to honor it

    Leave a Comment:




    Follow Ups 
    Notes | 2017-08-29 | Jan S. | #83266 |

    All timestamps for follow ups post ready.


    2017-12-20 | jan.s
    Followed up via email to answer all of her questions before going live, currently waiting for a response.
    2017-12-20 | jan.s
    Dr. Khambe followed up via email on 12/19 and she just needs one more revision and she will go live.
    2017-12-12 | jan.s
    Dr. Khambe followed up via email to provide more revisions. Followed up via email to confirm submission to our support team.
    2017-12-11 | jan.s
    Called and LM. Followed up via email as well, currently waiting for a response.
    2017-12-11 | jan.s
    Dr. Khambe followed up via email on 11/20 to provide her logo. Followed up via email for confirmation of submission to our support team.
    2017-11-21 | jan.s
    Called and LM, currently waiting for a response.
    2017-10-27 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-10-11 | jan.s
    Dr. Khambe followed up via email on 10/10 and wants the majority of her current and future revisions completed before going live. Followed up via email, currently waiting for follow up.
    2017-10-06 | jan.s
    Called and spoke with Dr. Khambe. Followed up via email as well, currently waiting for approval to go live.
    2017-09-22 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-08-29 | jan.s
    Received a follow up from Dr. Khambe via email. Requested scheduled call for Friday, 09/01 BEFORE 1:00 PM EDT (10:00 AM PST). Followed up via email to provide a suggested time slot 12:30 PM EDT (9:30 AM PST), currently waiting for a response.
    2017-08-29 | jan.s
    Website Ready email was sent on 08/22.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-08-22 | Jan S. | #82768 |

    Hello Dr. Khambe,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://swatikhambe.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Development Revisions closed
    Task: Website | 2017-08-22 | Jan S. | #82683 |

    01.) Please adjust the quality of the text for the following sections. The text currently seems fuzzy.

    – Headerbar: Business Info.
    – Buttons (Non-Hover and Hover State)

    02.) Add a dropdown menu for the jotform on the Contact Us page consisting of the doctors by full name.


    Leave a Comment:




    Copy Content closed
    Task: Website | 2017-08-17 | Jan S. | #81962 |

    Please manually copy content EXCEPT FOR PROCEDURES from their current website northbranforddental.com to swatikhambe.360sites.net.


    2017-08-22 | developersohan
    almost done. 2 pages to complete.
    2017-08-21 | jan.s
    Please provide a status update for this, thank you.
    2017-08-17 | jan.s
    This includes the Gallery page and the images as well.

    Leave a Comment:




    Development Revisions closed
    Task: Website | 2017-08-14 | Jan S. | #81592 |

    01.) Please remove “Schedule An Appointment” section.
    02.) The background for the “Testimonials” section should be parallax.
    03.) Please have the address and business hours show in the header for Mobile and Tablet view.


    2017-08-14 | jan.s
    Thank you, closing task.

    Leave a Comment:




    PSD to WP: Swati Khambe closed
    Design Task: Development | 2017-08-11 | Jan S. | #81531 |

    URL: swatikhambe.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    – Make sure that the Hero Slider is implemented on the home page.
    – The size of the inner slider should be 1/3 of the Hero Slider.
    – The Featured Services should have the “Demo – Square: Hover Effect 4” effect. The title should ALREADY show but the description is revealed on hover. Please refer to the following links (http://gudh.github.io/ihover/dist/index.html).
    – The buttons should have the “Aylen” effect with inverse colors. Please refer to the following link (https://tympanus.net/Development/ButtonStylesInspiration/).
    – The “Testimonial” section should have the carousel effect to show multiple reviews and display navigation controls.
    – The background for “Schedule An Appointment” section should have the parallax effect.
    – Please incorporate the SEO title based on the following formula: [pageTitle] – [city]+[specialty] – [practiceName].
    – The Social Media icons should have the “2D Transitions | Grow” effect with inverse colors. Please refer to the following link (http://ianlunn.github.io/Hover/).
    – Do NOT add SEO title individually per page, use Site-Wide SEO on Customizer.
    – Please add proper spacing between the featured image and the content for all inner pages.

    Jan
    jan.s@optimized360.com


    2017-08-14 | jan.s
    Thank you, closing task.

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-08-11 | Jan S. | #81530 |

    Hello Dr. Khambe,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/08/khambe-swati-2.jpg

    Keep in mind that we shall update the website based off of the photos you have provided during development.

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


    Leave a Comment:




    Provide Quote for Videos closed
    Task: Other | 2017-08-08 | Jan S. | #81256 |

    Dr. Khambe would like a quote for adding videos. Please follow up when available.


    2017-08-08 | justinn
    Contacted with quote ($500 + $20/m)
    2017-08-08 | jan.s
    Followed up via email and CC'd Justin in thread.

    Leave a Comment:




    Design Draft #2 Feedback 
    Design | 2017-08-08 | Jan S. | #81255 |

    Dr. Khambe likes the new design concept but had a few revisions.

    Revisions

    01.) Place their logo and excerpt in the center of the Hero slider on the Home page.
    02.) Move the “Direct Text Your Doctor” and “Schedule An Appointment” buttons on the top-left corner of the header.
    03.) Business hours are incorrect.

    Things to Address

    – They are currently working on their logo.
    – Services & Articles with images and videos.
    – “Direct Text Your Doctor” button.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-04 | Jan S. | #81161 |

    Hello Dr. Khambe,
    Based off of our last discussion, I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    Design Draft #1 Feedback 
    Design | 2017-08-01 | Jan S. | #80846 |

    Dr. Khambe likes the draft but had a few revisions.

    Revisions

    01.) Replace ALL Featured Services images, they do not like it. Please refer to their website for reference as they like theirs more.
    02.) Remove transparent black bg for CTA on Hero Slider.
    03.) Move CTA to the left and add a “Schedule An Appointment” button below the existing button.
    04.) Remove Schedule Your Consultation Today! section.

    /* Quoted three business days to complete. */


    Leave a Comment:




    Please call closed
    Task: Website | 2017-08-01 | Catherine C. | #80838 |

    Dr. Swati -203-488-6343


    2017-08-01 | jan.s
    Called and spoke with Dr. Khambe, closing task.
    2017-08-01 | jan.s
    Called and left a message, currently waiting for a response.

    Leave a Comment:




    Account Transfer closed
    Task: Website | 2017-08-01 | Belinda | #80793 |

    Spoke to Jan regarding the account. It appears the design process is normal and should not have any issues.

    Please contact client and when emailing, CC sales.


    2017-08-01 | jan.s
    Called and spoke with Dr. Khambe to provide an update about Roberto, closing task.
    2017-08-01 | jan.s
    Called and left a message. Followed up via email and CC'd Justin as well, currently waiting for a response.

    Leave a Comment:




    Chasing feedback 
    Design | 2017-07-27 | Roberto | #80546 |

    From Dr. Khambe:

    Hi Roberto,
    The draft looks pretty good. I will discuss it with the other docs and get back to you by next week. Thanks again.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-25 | Roberto | #80254 |

    Hello Dr. Khambe,

    I’ve compiled a design draft for your review.

    Please take a moment to review this concept and let me know what changes you would like to see.

    Let me know how you feel about the layout and colors of the design — text and images can be changed at any point.


    Leave a Comment:




    New website design closed
    Task: Other | 2017-07-18 | Roberto | #79840 |

    Required Sections:
    + Telephone number, address, hours and email address in the upper right hand corner
    + Social Media links – upper right hand corner
    – Facebook, Google+, Yelp, Google Reviews
    + Button – “Click Here to Start Live Chat”
    + Chat window (Here are some examples: https://www.zopim.com/product/)
    + Button – “Direct Text Your Doctor”
    + Menu item – “Meet Our Team”
    + Menu Item – “blog”
    + Featured Services:

    – CEREC® Same-day Crowns
    – Implant Planning
    – Cosmetic Dentistry
    – Comprehensive Dental Care

    + Membership logos
    + Testimonials – slider
    + Contact Form

    Look and Feel:
    Dark Background, light text
    Visual
    Simple
    Clean
    Spacious

    Reference: http://nhdentistrybeverlyhills.com/
    Note: Client likes the dark look of that site but she doesn’t want her site to be intimidating, so try to find down-to-earth stock models.

    Images:
    Photos of families, working-class people
    Local photography – Branford, CT, the New England shore
    Here are some photos sent by the client:
    https://www.dropbox.com/sh/mlmquh0vexaz8lw/AACE_yrBskwS6jrkX8sxbPk9a?dl=0

    Practice Name: North Branford Dental Group

    Specialty: Family, Cosmetic, and Implant Dentistry

    Slogan: Exceptional Dentistry, Outstanding Service!

    Practitioner names:
    Dr. Gary LaChance
    Dr. Michael Mollow
    Dr. Jodi Cohen
    Dr. Swati Khambe

    Practice Telephone: 203-488-6343
    Fax: 203-488-6185
    Practice Email: info@northbranforddental.com

    Practice address:
    337 Notch Hill Road
    North Branford, CT 06471


    2017-07-27 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Site samples sent 
    Notes | 2017-07-12 | Roberto | #79389 |

    I sent Dr. Khambe a list of sample sites. I’ll send out her design request tomorrow.


    Leave a Comment:




    Design Interview 
    Notes | 2017-07-11 | Roberto | #79333 |

    Likes Neil Hadaegh a lot – likes the dark site. likes the flow of the Procedures section
    likes the logo in the middle of the header screen
    likes the review slider

    Does not want a dense look
    Wants a visual, simple, clean, dark, down to earth look

    Likes the slick look, but clientele are not upscale, so she doesn’t want it to be intimidating. Wants a down-to-earth feeling

    4 doctors in the practice – 2 other doctors have approval – they meet on Tuesdays and discuss everything

    Slogan – Exceptional Dentistry, Outstanding Service!

    backup slogan – Blending the art & science of dentistry

    Likes videos, but doesn’t yet have any. She is interested in our patient education video module.

    northbranforddental.com (primary)
    northbranforddental.dentist (secondary)

    info@northbranforddental.com – patient email

    Swati would like a chat feature, text the doctor
    third-party integrated review feed provider
    rates? recommendations?
    Clickatel?

    Numbers, hours, email – TOP of every screen

    They are commissioning a logo from another designer – she doesn’t know anything about it – she will send drafts

    Photos – NOT equipment
    she likes the idea of local photography – New England shore – Google “Branford shore line”

    Likes Kozbraces.com – likes the chat feature, likes the high-quality video

    Clientele – blue collar, middle-class, family-focused, lots of kids

    She hates her current site

    Services:
    CEREC® Same-day Crowns
    Implant Planning
    Technology
    Aesthetic/Cosmetic Dentistry
    Comprehensive Dental Care

    Social media: Facebook, Yelp, Google Reviews

    on front page:
    Social media links, membership logos, Featured Services, Testimonials, Contact Form


    2017-07-12 | roberto.l
    From Dr. Khambe:

    Hi Roberto, Sorry I didn't get this to you earlier. Here are the additions I want to make to the new website. - Add our telephone number, address, hours and email address on the right hand corner of all pages. - Add links to our facebook, google + and yelp page to the right hand corner - Develop our google + page - Add direct text a doctor option to the website. (Clickatell) - Add Live Chat with front desk option - Add photos of our staff to the website, try not to use many generic pictures (I will get you these pictures) - Add a "Meet Our Team" page -Add a blog to the website - Add patient reviews directly to our website, all new reviews should get added to the top of the list as they come in - Remove a lot of superfluous text - On all the procedure pages, add videos and pictures for patient education - Have the Blog connect to our google + page if possible - Redirect northbranddental.dentist to the website I will try to get you local pictures and the areas of focus for our practice as well as organizations we are members of by next week. Let me know if there is anything else you need. Thanks

    Leave a Comment:




    FTP info 
    Notes | 2017-07-03 | Roberto | #78878 |

    user: swatikhambe
    pw: i1&bDe!xGPSt


    Leave a Comment:




    Chasing design interview appointment 
    Notes | 2017-07-03 | Roberto | #78860 |

    Called, LM.


    2017-07-10 | roberto.l
    Emailed to ask for an appointment. Sent Calendly and Design Questionnaire links.
    2017-07-07 | roberto.l
    Called office, LM with receptionist
    2017-07-06 | roberto.l
    Called office, LM with receptionist
    2017-07-06 | justinn
    Emailed client with CC of Roberto for attempt to get a response
    2017-07-06 | roberto.l
    I sent my intro email, left voice messages, but I've gotten no response from Dr. Khambe.
    2017-07-06 | roberto.l
    Called, LM

    Leave a Comment:




    301s 
    Notes | 2017-06-29 | Catherine C. | #78731 |

    Welcome


    http://www.northbranforddental.com/procedures/

    Gallery

    Patient Forms

    Contact

    Testimonials

    Doctors


    http://www.northbranforddental.com/login/
    http://www.northbranforddental.com/appointment-request/
    http://www.northbranforddental.com/about-us/


    Leave a Comment:




    Migrate content from old site closed
    Task: Website | 2017-06-29 | Roberto | #78698 |

    Please bring pages from: http://www.northbranforddental.com/

    To: http://swatikhambe.360sites.net/

    Please also note the URLs for each page, so that we can do 301 redirects later.


    2017-07-03 | roberto.l
    I just added you.
    2017-07-03 | developersohan
    need to access as a admin.

    Leave a Comment:




    Account info 
    Notes | 2017-06-29 | Roberto | #78696 |

    WP username: swatikhambe:
    password: 360_ khambeswati.1


    2017-06-29 | roberto.l
    Dropbox: https://www.dropbox.com/sh/zae52l6bjenft82/AAAtjVPvVMnhvES35I9_6fD_a?dl=0

    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-06-29 | Roberto | #78693 |

    Please create temporary site and include client original content (if any).


    2017-06-29 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-06-29 | roberto.l
    Site created. Closing.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-06-29 | Roberto | #78692 |

    Hello Dr. Swati Khambe,

    Welcome to Optimized360!

    My name is Roberto and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2017-06-28 | Justin | #78577 |

    Sent DQ – THEY HAVE GREAT RANKING PLEASE BE CAREFUL
    “North Branford Dentist”

    Dr. Swati will be the point of contact

    They like the Beverly Hills design of ours but wants to make some changes as well

    They will have a live chat feature with Zopim

    They will have professional photos

    Please download a copy of the site

    Please do 301 Redirect


    2017-08-22 | jan.s
    The custom rogue tempsite for North Branford Dental Group passed review and Website Ready email was sent.
    2017-08-21 | jan.s
    The custom rogue tempsite for North Branford Dental Group was submitted for review, currently waiting for results.
    2017-08-21 | jan.s
    Design Draft #2 was approved on 08/11.
    2017-08-21 | jan.s
    Design Draft #2 Feedback was provided and recorded on CP on 08/08.
    2017-08-21 | jan.s
    Design Draft #2 was submitted on 08/04.
    2017-08-01 | jan.s
    Design Draft #1 Feedback was provided and recorded on CP.
    2017-08-01 | jan.s
    Design Draft #1 was submitted on 07/25.
    2017-07-17 | alec.j
    Roberto, do we have any update on this status?
    2017-06-29 | roberto.l
    Can't pull links for 301 - access blocked

    Leave a Comment:




    New Order – Gold Package closed
    Task: Accounting | 2017-06-28 | Justin | #78568 |

    Gold Package: $4,000 + $79/m
    ** 1st 3 Months Waived

    Payment Method
    #: Visa ending in 6573
    Name: Gary LaChance
    Expiration: 5/21
    Code: 448
    Zip Code: 06471


    2017-06-28 | chandra.t
    Recurring starts 10/28/17.
    2017-06-28 | chandra.t
    Charged.

    Leave a Comment:




    Related Accounts 
    Notes | 2017-06-27 | Justin | #78492 |

    westhillfamilydental.com – https://360controlpanel.com/2015-cp?id=103646 (Husband)

    northbranforddental.com – https://360controlpanel.com/cp-main?id=103569 (Wife)


    Leave a Comment:




    Website Estimate 
    Estimates | 2017-06-07 | Justin | #77138 |

    Spoke with Dr. Khambe – very nice – asked about what we can do for her – told her that we create things from scratch so we can get down exactly what she wants – explained to her how we are different and offer ownership – asked about live chat feature – asked about social marketing – sent custom proposal


    2017-06-28 | justinn
    with a patient will give me a call tomrrow
    2017-06-27 | justinn
    Lets do it. I found the name of text company, maybe you can work with them. I also have a photographer that I am looking into. Thanks
    2017-06-23 | justinn
    LM
    2017-06-21 | justinn
    & LM
    2017-06-21 | justinn
    Emailed F?U
    2017-06-19 | justinn
    LM
    2017-06-16 | justinn
    hi Justin, What about the text feature. Would the people who do the chat feature do that as well
    2017-06-14 | justinn
    Hi Justin, Can I have the name and number of the people you use for the live chat and text feature. I would like to contact them before we move forward. Also, we need to take some professional pictures of our office and staff before we get started on the website. My husband will also be contacting you regarding re-doing his website. His name is Robert Hemphill. Thanks again
    2017-06-13 | justinn
    Hi Justin, thanks for the package. Presenting all the info to the other docs at lunch today. I am pretty certain we are going to go with you guys but give me another week or so for the final decision. Thanks
    2017-06-12 | justinn
    LM
    2017-06-07 | justinn
    Mailed

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-06-29
    Questionnaire:
    Site Download/Site Sucker: 2017-06-29
    Temporary Site: 2017-06-29
    Concept: 2017-08-04
    Approved: 2017-08-11
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-08-22
    Design # and Download: 2017-08-21
    Image Optim: 2017-08-21
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2018-01-02
    Analytics Setup: 2017-06-29
    Analytics Report or Jetpack Setup: 2017-06-29
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved: 2017-08-11
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-06-28
    2017-06-28
    Mobile
    Fluid Responsive
    2017-06-28

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog
    2017-09-01

    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2017-06-07 | Justin | Website Estimate Ordered

    Gold Package


    Initial: 2 Payments of $1,999
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Social Marketing

    Regular Price: $1,499

    Initial: 2 Payments of $249
    Monthly: $119**

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Social Marketing

    Monthly Blogging with Custom Content

    **Reg. $149/m ($119 if ordered with Gold Package) - No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-28 | justinn
    with a patient will give me a call tomrrow
    2017-06-27 | justinn
    Lets do it. I found the name of text company, maybe you can work with them. I also have a photographer that I am looking into. Thanks
    2017-06-23 | justinn
    LM
    2017-06-21 | justinn
    & LM
    2017-06-21 | justinn
    Emailed F?U
    2017-06-19 | justinn
    LM
    2017-06-16 | justinn
    hi Justin, What about the text feature. Would the people who do the chat feature do that as well
    2017-06-14 | justinn
    Hi Justin, Can I have the name and number of the people you use for the live chat and text feature. I would like to contact them before we move forward. Also, we need to take some professional pictures of our office and staff before we get started on the website. My husband will also be contacting you regarding re-doing his website. His name is Robert Hemphill. Thanks again
    2017-06-13 | justinn
    Hi Justin, thanks for the package. Presenting all the info to the other docs at lunch today. I am pretty certain we are going to go with you guys but give me another week or so for the final decision. Thanks
    2017-06-12 | justinn
    LM
    2017-06-07 | justinn
    Mailed