Athens Endodontics

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    Remove Association logo closed
    Task: Website | 2017-12-13 | charles.b | #110150 |

    Pierre Fanchard Academy


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    Add Association logo closed
    Task: Website | 2017-11-29 | charles.b | #107173 |

    Add and link Hinman Society logo to site https://www.hinman.org/Society/


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    Edit Requests 
    Notes | 2017-11-29 | charles.b | #107168 |

    1. Remove info about doctor and his dog on both sites (Hamilton mill and Athensendo)
    2. Remove all references to Dr. Fry from both sites (dont think shes on athens endo but double check)
    3. Add and link Hinman Society logo to both sites https://www.hinman.org/Society/

    *** Lisa will be emailing office images for Athens Endodontics office


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    Connect FB page to Icons closed
    Task: Website | 2017-09-14 | charles.b | #87582 |

    Please connect their fb page to icons throughout their website:

    https://www.facebook.com/Athens-Endodontics-114080382628313/


    2017-09-14 | charles.b
    google maps page and facebook linked - notified Ashley through email

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    Spoke with Ashley 
    Notes | 2017-09-06 | charles.b | #85081 |

    She will be providing me with links to various social media accounts to plug into website.

     

     

    *** Office images still have yet to be taken and will be provided at a later date (not specified)


    2017-09-07 | charles.b
    followed up - linked Yelp and Instagram. Waiting for Fb and google listing
    2017-09-07 | charles.b
    Ashley provided SM links for instagram and yelp - Google business link was for their login - follow up for the right link.

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    F/U with Lisa 
    Notes | 2017-09-05 | charles.b | #84611 |

    requested wording updated for About Us page – Dr. Pugh section, added – “along side his partner Dr. Anthony Didato” – Anthony Didato section added – “his opportunity to serve the Athens Community…” and “serving close to home”.

    – Changed last 4 digits of fax to 3356 on contact page

    – She will be looking into updating the patient portal on “for patients page” – told her it was a 3rd party service that we dont have access to and that she would have to request the changes herself – www.w3.org or td4endo.com

    I will contact Ashley at athens endo for social media links as well as office images. Her email is:
    ashley@athensendodontics.com


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    F/U with Lisa and Ashley 
    Notes | 2017-09-01 | charles.b | #84275 |

    Spoke with Ashely said she is setting up social media accounts and will be providing my with the links soon. She will also be the POC for Athen Endodontics.

    Lisa also noted that there are still some spots on the site where it mentions “Hamilton Mill endo”

    *** I went through and changed all testimonials mentioning Dr. Fry to Dr. Didato – LIsa will give me a call on 9/5


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    F/U email sent 
    Notes | 2017-08-30 | charles.b | #83388 |

    Asked Lisa if any SM accounts were created so that I can link icons as well as whether they had any office photos to provide me.


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    F/U from Lisa 
    Notes | 2017-08-25 | charles.b | #83039 |

    stated that she will do as much as she can herself creating SM and provide me with links once completed – also explained to her and provided link on how to set up a google business listing


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    Website Edits closed
    Task: Website | 2017-08-24 | charles.b | #82937 |

    Make logo a little larger – have it match the same area as this referenced website: http://hamiltonmillendo.com/

    (These white area headerbars should be the same size, as well as the elements within them)


    2017-08-25 | charles.b
    edits confirmed - closing task
    2017-08-25 | developersohan
    check now boss
    2017-08-25 | charles.b
    yes thats fine.
    If you compare these sites: http://hamiltonmillendo.com/ - http://athensendodontics.com/
    the white area and text/logo are a little bit larger for http://hamiltonmillendo.com/ please match text size and logo of athensendodontics to hamiltonmillendodontics site.
    2017-08-25 | developersohan
    maximum width are achieved now. if we make more wider than the current size, the white area will be increased.

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    content waiting from Lisa closed
    Task: Website | 2017-08-24 | Catherine C. | #82916 |

    Emailed Lisa about:
    Social media links, emails, office photos.

    -They will send pictures for Office

    – Need to change the FB, Google, IG, and Yelp links on homepage (find links for sm online – if cant be located, contact lisa to see if she has them on hand)

    -Adding emails: dr.d@athensendodontics.com and dr.pugh@athensendodontics.com *** confirm the spelling of these emails with Lisa (believe this will have to be done by their IT person as we do not host their website)


    2017-09-12 | catherine.c
    Charles is working with Lisa. closing this one.

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    Going Live Items closed
    Task: Social | 2017-08-22 | charles.b | #82761 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim


    2017-08-22 | charles.b
    1. Added 2. No Redirects 3. Analytics set up 4. Images run through IO

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    Email: Your Website is Live 
    Design | 2017-08-22 | charles.b | #82760 |

    Hello Dr. Anthony Didato and Lisa,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    Please note that there are some edits being addressed at the moment (gone over with Lisa in a phone call earlier today) and should be implemented within the next 1-3 days.

    URL: http://athensendodontics.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Charles B.
    charles.b@optimized360.com


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    Spoke with Jeff from Register.com 
    Notes | 2017-08-22 | charles.b | #82604 |

    Spoke with Jeff from Register.com – he was able to change IP address to point to ours based on the ticket number in the email Lisa had sent me – [tkt:13554763] ftp – as the credentials provided in her initial email she forwarded were for a website building software they had. – website should be working now.


    2017-08-22 | charles.b
    Pagely FTP pathway requested - waiting on response

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    Email sent to Webb, their IT guy 
    Notes | 2017-08-21 | charles.b | #82485 |

    I am working with Lisa in making a new website we created for them (athensendodontics.com) go live and she had directed me to you in order to do so. (I believe you manage their other website as well, hamiltonmillendo.com)

    Here are the public records I was able to access for athensendodontics, it seems like everything was set to private:

    Name Server: dns249.d.register.com
    Name Server: dns108.c.register.com
    Name Server: dns047.b.register.com
    Name Server: dns169.a.register.com

    Domain Name: athensendodontics.com
    Registry Domain ID: 2127456472_DOMAIN_COM-VRSN

    Registrar URL: http://www.register.com
    Updated Date: 2017-05-24T17:54:19Z
    Creation Date: 2017-05-24T17:54:17Z
    Registrar: Register.com, Inc.

    Can you set the A record for this site http://athensendodontics.com/ to 52.2.180.68

    Also, I believe Lisa will be contacting you to add some emails on your end as well.


    2017-08-21 | charles.b
    contacted Lisa to see if she had the account login credentials or know who set up the account on register.com
    2017-08-21 | charles.b

    2017-08-21 | charles.b
    Webs response
    Charles, We do not provide Web Hosting services. Lisa can give you the name of the organization that handles that service for them at Hamilton Mill. We are their IT service provider and do just about everything but Webhosting. Sorry, Webb

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    Requested Edits closed
    Ticket: Website | 2017-08-21 | charles.b | #82345 |

    – BOLD all titles for “Services” on home page
    – Remove Articles Tab in navbar
    – Remove Dr. Fry from Testimonials and From webpage (Remove references to Dr. Fry throughout the site)
    – Remove Botox/fillers and Facial Pain from services


    2017-08-23 | catherine.c
    Ticket has been completed. Closing ticket.

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    F/U with Lisa 
    Notes | 2017-08-21 | charles.b | #82320 |

    Lisa was didnt realize that the link sent to her was a temporary domain – would like to make the site live as soon as possible. She left contact information for their IT (below)
    Dr. Didato had sent email that he wanted to go live the first week of August (cc’ed in email to justin and Belinda)
    – Told Lisa I would search for social media accounts online and link them on athensendo.
    – Also, I would create a new google business listing for them and to look out for a confirmation mail to the practice location (explained that map on the contact page cant be changed until their practice is claimed on google).
    – She also wanted 2 emails listed on the site:
    Dr.D@athensendodontics.com
    Dr.Pieu@athensendodontics.com
    (in regards to these emails, dont believe were hosting their site or emails – will have to have their IT add them – get a an email from lisa on how she wants the spelling of “Dr.” within the email)

    Webb:
    770 -361-4385
    wriley@webbkare.com


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    Edits from Lisa/Dr. Didato closed
    Task: Website | 2017-08-21 | charles.b | #82314 |

    1. Create Our Team page.  Add Dr. Pugh and Dr. Didato photo and bio from here:  anthonydidato.360sites.net

    2.  Under For Patients & Referrals.  Create same links from here: anthonydidato.360sites.net

    DONE – 3.  Add google map on contact page

     

    ORIGINAL TICKET:

    – Add Our Team-ONLY Dr. Pugh and Dr. Didato; take from HME website
    -They will send pictures for Office
    – Need to add the link for patient login (code may be in FTP – Lisa stated that they rarely use this on the hamiltonmilledndo site – but will add to athensendo regardless – copy code from hamiltonmill ftp and paste in for athensendo – be sure to change the emails theyre being forwarded to. They may be the same.. double check)
    – Need to change the referral page to link for doctor login (same plan of action for above step)
    – Use google maps on contact page (their google busines listing has to be created first – We will do, for now we will leave that map)
    – Need to change the FB, Google, IG, and Yelp links on homepage (find links for sm online – if cant be located, contact lisa to see if she has them on hand)

    -Adding emails: dr.d@athensendodontics.com and dr.pugh@athensendodontics.com    *** confirm the spelling of these emails with Lisa (believe this will have to be done by their IT person as we do not host their website)


    2017-08-21 | catherine.c
    Emailed Lisa about:
    Social media links, emails, office photos.

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    F/U with Lisa 
    Notes | 2017-08-15 | charles.b | #81760 |

    Spoke with Lisa over the phone, she noted Dr. Didato may or may not have looked over the site but hes been very busy, said she will mention it again to him. Stated that she believes much of the info in various pages will be similar if not the same to everything in hamiltonmillendo. She provided the fax # for athens endo (recorded in cp) Also mentioned that may remove Dr. Fry from athens site as he prob wont be frequenting the new site very often. – Also stated that their open date wont be until sometime in mid/late september – will notify me once she has gone over website with Dr. Didato.


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    F/U email sent 
    Notes | 2017-08-11 | charles.b | #81552 |

    sent f/u email to lisa – also called – no option to leave message. Will call again later in the day.


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    F/U 
    Notes | 2017-08-08 | charles.b | #81303 |

    Spoke with Lisa over the Phone, said she had issue of getting cut off when calling us. Also said that she did receive my email regarding that her website was ready for review and that she and Dr. Didato will be looking over it soon to suggest edits, if any.


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    Edits to Implement 
    Notes | 2017-08-04 | charles.b | #81159 |

    They havent moved into the location of their practice yet. Cant update google maps in Contact page or create social media accounts until they google listing of new practice location is confirmed. Notify them that we can do this for them if theyd like.


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    Adjust design for phone closed
    Task: Development | 2017-08-04 | charles.b | #81156 |

    Please adjust the design for phone device use as well. For reference, here was their other website that looks good on a phone – hamiltonmillendo.com


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    Email: Your Website is Ready 
    Custom Ready | 2017-08-04 | charles.b | #81155 |

    Hello Dr. Anthony Didato and Lisa,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://anthonydidatoathensendodontics.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Charles B.
    charles.b@optimized360.com


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    Update Jotform Style closed
    Task: Website | 2017-08-03 | charles.b | #81026 |

    Please update the jotform field on the “Referrals” page so it is similar to: http://irvineendodontics.com/referring-offices/


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    Update link closed
    Task: Development | 2017-08-02 | charles.b | #80947 |

    View our Testimonials link on the home page (near the bottom) isnt linking to testimonials page. please fix


    2017-08-02 | charles.b
    Thank you rythm! closing task

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    Left align jotform forms closed
    Task: Development | 2017-08-01 | charles.b | #80847 |

    Hello Sohan,

    Can you left align all jotform forms to align with their titles – Theyre in the following jotforms: athensendo.com – Testimonials – Referring Doctors – Contact Us

    I added you as a user


    2017-08-11 | charles.b
    edits made - closing task
    2017-08-09 | developerbrijesh
    All the above mentioned forms have been left aligned.Please check
    2017-08-03 | charles.b
    Hello Sohan I just wanted to confirm that you received this ticket?

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    PSD to WP: Anthony Didato closed
    Design Task: Development | 2017-07-24 | Belinda | #80174 |

    URL: http://anthonydidatoathensendodontics.360sites.net/

    We already have a theme developed but it was on the structure of our OLD theme. You can find the developed site here: http://anthonydidato.360sites.net

    Please redevelop:

    1. PSD located in dropbox

    2. Update address based on the design draft here (PSD not updated): https://360controlpanel.com/wp-content/uploads/2017/07/Athensendodontics.jpg

    3. Make sure logo is updated (PSD not updated): https://360controlpanel.com/wp-content/uploads/2017/07/Athensendodontics.jpg

    Belinda
    belinda.t@optimized360.com


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    Email: Design Approval 
    Design | 2017-07-24 | Belinda | #80173 |

    Hello Dr. Didato,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/07/Athensendodontics.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. We’ll also copy the content from your current site and bring it over. You’ll get more opportunities to review the site and make additional changes as well.


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    Draft Submitted 
    Concepts | 2017-07-24 | Belinda | #80168 |

    Hello Dr. Didato/Lisa,
    Based off of our discussion I have updated the design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Please let me know if we can move into development.

    The development process takes about one week and after your review, we may still make text adjustments where you see fit.


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    F/U and Edits 
    Notes | 2017-07-20 | charles.b | #80036 |

    Spoke with Lisa over the phone, She spoke with one of the doctors, Dr. Piu whos only request was to make the wording “The most trusted name in Root Canals” in the log darker (grey” so it stands out more. She said she will email me updated contact information as well as practice info to replace in the design. She also confirmed that I will be gone for the next week. Also stated that she will go over the site with Dr. Didato to see if he has any suggested edits.


    2017-07-24 | belinda.t
    Change address to 1181 Langford Drive, Building 200, Suite 103, Watkinsville, GA. Telephone 706-705-4440.

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    Draft Submitted 
    Concepts | 2017-07-19 | charles.b | #79984 |

    Sent an email to the main accountant LIsa,

    Hello Lisa,

    Based on the notes from Justin (the Sales consultant in charge of the account) Dr. Didato had wanted a copy of the Hamilton website but matching the color scheme of the Athens Endodontics logo. Here is the design with the text updated to reflect “Athens Endodontics” as well as the updated color scheme. If I recall correctly, the Contact information, as well as Practice Address, were still being decided on?

    Please let me know if this is indeed what Dr. Didato had wanted which, if it is, we can move forward to have it developed to have the same functionality as hamiltonmillendo.com.

    Also, I wanted to let you know that I will not be in the office starting Friday 7/21 and won’t be back in until Monday 7/31. But, my manager Belinda will be here to help you with the project while I am away, should you decide to move forward with the project during the time that I am gone.


    2017-07-19 | charles.b
    Maybe this project can wait until I get back since theyre still deciding on a practice location as well as Contact details?

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    Follow Up Phone Call 
    Notes | 2017-07-17 | charles.b | #79700 |

    Spoke with Lisa who said she or doctor didnt receive Design Intro email. She provided brief information in regards to Athens Endodontics:

    They dont have a location for Athens Endodontics yet, neither set contact information. They do own the domain name athensendodontics.

    Lisa stated she wasnt familiar with the design preferences for the new website and that she will notify Dr. Didato. Also stated she will email me the Logo.

    I am proceeding with populating the design with business/contact information from their current website. (Hamiltonmillendo)


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    Create Temp Site closed
    Task: Social | 2017-07-12 | charles.b | #79467 |

    Please create temporary site and include client original content (if any).


    2017-07-16 | charles.b
    Talk to Justin about further details gone over with client - Mention a color scheme? Updated Information? Additional elements they may want?
    2017-07-16 | charles.b
    tried importing endo content from content copier, not working because pagely step hasnt been finished yet?
    2017-07-16 | charles.b
    Tempsite created, need to send Pagely request. (fine to have used their existing user from their old site?)
    2017-07-14 | charles.b
    Need to contact them and see if they got Design Intro email.

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    Email: Design Introduction 
    Design | 2017-07-12 | charles.b | #79466 |

    Hello Dr. Anthony Didato,

    Welcome to Optimized360!

    My name is Charles B. and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    Charles B.
    charles.b@optimized360.com


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    Related Accounts 
    Notes | 2017-05-31 | Justin | #76698 |

    Hamilton Mill Endo – https://360controlpanel.com/2015-cp?id=102423
    Athens Endodontics – https://360controlpanel.com/2015-cp?id=103544


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    New Project Notes closed
    Task: New Project | 2017-05-31 | Justin | #76697 |

    Same design as hamiltonmillendo.com
    Different Color Scheme


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    New Order – Gold Package closed
    Task: Accounting | 2017-05-31 | Justin | #76696 |

    Gold Package: $2,000 + $79/m
    **2 months waived


    2017-07-11 | chandra.t
    Charged, recurring starts 10/11/17.
    2017-07-11 | justinn
    Sent you the CC Chan
    2017-07-06 | justinn
    Starting in a few days
    2017-06-21 | justinn
    I have them in my follow ups to contact soon
    2017-06-20 | alec.j
    Justin, do they need a follow-up call about this order?

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  • Domain Information
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  • Video Information
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    Notes

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    Need topics? See a list of topics here.

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    KEYWORDS

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    2017-07-11
    2017-07-11
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    2017-07-11

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