Montgomery Dental Associates

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    Marketing Dashboard sent 
    Marketing | 2018-01-31 | brent.d | #117249 |

    Marketing Dashboard sent to Dr. Hagigi and Micheal.


    Leave a Comment:




    Quoted for SSL and ADApt 
    Sales | 2018-01-25 | jessica.c | #116949 |

    $399 + $39/monthly for SSL and ADApt.


    2018-02-06 | jessica.c
    Sent email to Michael and Dr. Hagigi about SSL. They have not decided yet. Awaiting reply.

    Leave a Comment:




    Scheduled Call 1/25 
    Notes | 2018-01-25 | jessica.c | #116890 |

    at 10:30 am PST. Call Michael Spenard at 443-812-6450


    2018-01-25 | brent.d
    LVM for Michael on his cell to call me back directly
    2018-01-25 | jessica.c
    Sent an email to Dr. Hagigi and Michael about the logo DQ and blog topics.
    2018-01-25 | jessica.c
    Spoke with Michael about the website. He will touch base with Dr. Hagigi and get back to us. He will also discuss adwords with Brent.

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    Scheduled Call 1/25 
    Notes | 2018-01-24 | jessica.c | #116844 |

    at 2:30 pm PST.


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    Concerns about Website 
    Notes | 2018-01-24 | jessica.c | #116838 |

    Hi Jessica,
    I hope you are well. Look liked we missed your call this afternoon. Sorry I did not contact you earlier… again the same excuse!….singlehandedly carrying a new dental office in all aspect while being short on staff and dealing both clinical and management parts… for several months we did not hear from Danny ..I emailed him recently concerned about lack of work on website optimization plus not receiving any update in this regard (we continue to be ranked at the end list on website in our area on dentist google search). Its hard to believe nothing was done just because Danny has left! Brent promised to take a look at it.. but asked me to contact you regarding to website itself:

    1- I know after your good work and then I added so drafts on several sections no work was done… is it possible someone look into the website and make sure its content is complete and if anything is missing
    2- is it possible to complete work on LOGO for website?
    3- Is work on social media for our website is completed? if not can someone can help us with it?

    4 -Below email is an email I received from you company showing an error on our website when a patient tried to contact us… yet it went to Optimized 360 website! not our email address! has it fixed now?
    5- When we ran Google mobile friendly script our website still shows error! can someone take look into it?

    6- I am getting many emails from Network solutions saying our website is about to be expired! do you know what is all about? see below:

    To view web version, click here.
    Network Solutions
    Renewal Notice
    Your Domain is Set to Expire
    Renew Today and Save Big
    CALL 1-855-881-9250
    MONTGOMERYDENTALASSOCIATES.COM
    EXPIRATION:27-JAN-18

    This is your official notification from Network Solutions® that your domain name is due to expire. Call today to renew and take advantage of our best savings.

    Call 1-855-881-9250 Today!

    I know it was frustrating for you since I was not able to response ontime when you working on website so I asked our Michael (copied on this email) to look at the issues and provide a prompt response if you and your team needs something.

    As you know we just moved from another company joining yours with great hope and fanfare so I am hoping we would get disappointed and once again moved somewhere else!

    Thank you for your help again.
    Mark hagigi


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    Email: Logo Introduction 
    Design | 2018-01-24 | jessica.c | #116837 |

    Hello Dr. Mark Hagigi,

    We would like to get a few notes regarding the logo design for your practice.

    Please take a few minutes to fill out our design questionnaire below. This should give me a better idea of the of personal elements that you’re looking for.

    URL: https://form.jotform.com/70956298309166

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/360-charlesb
    https://calendly.com/360-jessicac
    https://calendly.com/360-jans
    https://calendly.com/360-desiraeg
    https://calendly.com/optimized360

    Process

    1. You will receive an initial five concepts to start with. We can mix and match designs! At this point, try to focus on shapes and fonts rather than color.
    2. Revisions: You will get approximately to 5 rounds of revisions. Let us know what suites you and what does not, don’t worry, we’ll try our best to get them as close as possible!
    3. Approval: After the logo is approved, we’ll send you a set of files that can be used with any print shop or graphic designer. We’ll also add it to the website.

    If you have any questions, please feel free to let me know.

    jessica.c@optimized360.com


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    plz contact Dr. Hagigi client
    Task: Website | 2018-01-22 | brent.d | #116678 |

    Please contact Dr. Hagigi, he called in and spoke to me about marketing in which I will be working on getting his marketing dashboard to him. He is inquiring about a new logo and a few edits for the website.


    2018-01-24 | jessica.c
    Called the office, left a message with the receptionist.
    2018-01-23 | jessica.c
    Called the office, left a voicemail. Called Dr. Hagigi's cell and left a voicemail. Will F/U on 1/24

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    long convo w/dr Mark 
    Marketing | 2018-01-22 | brent.d | #116677 |

    Dr had some frustration w/no reporting when it came to his PPC and SEO. Explained to him that I would be taking care of his account moving forward since the transition of Danny leaving. Reassured him that I would provide him with numbers on his current optimization with SEO and PPC. Told him I would take a look at his site and see if theres anything we can improve on the SEO as well as data from AdWords campaign. Will update him with dashboard sometime next week.


    2018-01-22 | brent.d
    Sent Dr. Mark FU Email in regards to our discussion

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    Analytic report closed
    Ticket: Marketing | 2018-01-19 | Alec J. | #116573 |

    Brent, call him please to address the request:
    Hi Danny,
    I hope you are well. During last 5 months I have not received any update/information really anything about my website, optimization, update social media… no report nothing Whats going on? except $500 monthly payment I hope you remember that I signed for gold package? I also don’t see any charges from google?
    Am I active on your company account? except for payment?
    Thanks
    Mark Hagigi


    2018-01-19 | brent.d
    left VM for dr. mark to give me a call at my direct line

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    Social Media and Google Analytics closed
    Task: Website | 2017-10-04 | Belinda | #92956 |

    Please make sure that Google Plus and Analytics are in the same account. Looks like they are in different. Please move one to the other, update CP (and website if necessary).


    2017-10-06 | catherine.c
    Google Plus account changed to optizign7 as owner. GA account stays the same - optizign7.

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    Please call doctor closed
    Task: Website | 2017-09-15 | Catherine C. | #87898 |

    Called doctor about doing his redirects. His old site was secured but don’t think he was aware of it. Old host was Online Practice – since he closed his account there, he no longer has any services.

    He wants to know if he really needs to get SSL. Mentioned we would need to do redirects. He said his old site was 2 pages and not many people visited.

    Please contact him with your suggestions.
    347-420-9490


    2017-09-15 | danny.n
    Ticket has been completed. Closing ticket.
    2017-09-15 | danny.n
    spoke to dr. Had questions about SSL if he needs it cause the previous site had it. He doesn't really know what it is. Explained to him what it is and how it is not required at this time but he may need it in the future. Dr understands.

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    PPC Adjustment & Quest. About Y only Coverage of 3 miles closed
    Task: Website | 2017-09-14 | Danny | #87528 |

    Spoke to dr regarding email below along with why 3 mile coverage. I told dr that we are starting off with this to control budget and will expand to 5 if we can.

    Also wanted to see if he can target SENIORS based on comment below. Please create an AD group for that with keywords and description. He said he has a page on the site from the home featured button “Dentistry for Seniors”. Link it there. LMK when done so I can send to him the AD Description and Screenshot

    “Hi Dan,
    Thank you for the information. Just to emphasize that how important this online marketing is for us so it took me over 2 months to finalized my thought about it. Obviously, I am counting on your team’s expertise to help my practice establish a decent online marketing something that we are badly missing in this very competitive market.

    About the setup you provided above… it sounds decent and I agree that you guys have experience and knowledge in providing the best campaign. One thing I may add is that about 25% of our patients are Seniors- in our website, we have added DENTISTRY for SENIORS as our main blocks of our services) so I wonder if DENTISTRY for SENIORS (or something in the same line) can be added to keywords?

    The other things about the distance I wonder if we can increase it to 5 miles? considering this area is very crowded. Please advise.
    Thank you for your help again.
    Mark hagigi”


    2017-09-14 | danny.n
    Dr overall is very nice and was apologetic the whole time for emailing and calling me. That's how nice he is. He just wants to make sure we are doing everything we can to help him with patients. He had issues with prev company and knows the importance of a good quality site and marketing. Knows its not guaranteed and appreciative so far for all we have done.

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    network solutions – security Qs 
    Notes | 2017-09-14 | Catherine C. | #87391 |

    Answers:
    Favorite color?
    1. black

    Dream job as child?
    2. doctor

    Favorite aunt name?
    3. Mildred


    Leave a Comment:




    PPC MGMT closed
    Task: Sales | 2017-09-11 | Danny | #86367 |

    Chan, please setup PPC MGMT for Dr. Hagigi. It is part of his 360 Plan that he is paying.

    Budget is $500/m

    keywords: Dentist, cosmetic dentist, Invisalign (and other related keywords), laser dentistry, dental implants, emergency

    Told dr by Wednesday. LMK when done.

    Invite his gmail in CP


    2017-09-13 | danny.n
    Sent Activation email to dr along with screenshots of coverage and ad
    2017-09-12 | chandra.t
    Campaign set up and ready to activate.

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    BRC – Please Start closed
    Task: New Project | 2017-09-11 | Danny | #86363 |

    Please setup and let me review. Once it is done, it needs to be linked on the site.


    2017-09-20 | jan.s
    Revision was completed, closing task.
    2017-09-20 | danny.n
    please add his name in there "Dr. Mark Hagigi" next to his practice name. It should read "Montgomery Dental Associates - Dr. Mark Hagigi" . ok to close after that. ty
    2017-09-20 | jan.s
    Can I close this task?
    2017-09-15 | jan.s
    The Business Review Central profile for Montgomery Dental Associates was already done and submitted for review on 07/07. I have forwarded the emails to you for reference, please advise.

    Leave a Comment:




    request key from doctor’s domain closed
    Task: Website | 2017-08-28 | Catherine C. | #83183 |

    To set redirects, need security key from domain under register.com. Emailed doctor:

    Hi Dr. Hagigi,

    Now that your site is live, we would like to redirect each of your old pages to the new pages since they may have different page names. This will prevent users from getting a page error if they happen to search for an old page.

    We noticed that your domain is secured. Could we get the security key for this domain so that we can set it for your site on our end?


    2017-09-18 | catherine.c
    See task #83019. Looking into SSL issue. For now, setting page redirects.
    2017-09-15 | danny.n
    Catherine, I just spoke to dr. No need for SSL. Dr may add in the future but at this time, he does not need it. Please just make sure you do those REDIRECTS he was mentioning to you earlier. Thank you.
    2017-09-14 | catherine.c
    emailed dr:
    Hi Dr. Hagigi,
    I had called you earlier today regarding an SSL certificate key. I was able to login to your network solutions account but did not find information for the key. Do you have an IT person working for you? We may need to contact someone from your office to locate the SSL.
    We will need this to do redirects from your old site to the new site. Thank you.

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    PPC Budget 
    Notes | 2017-08-25 | Danny | #83069 |

    Contacted dr to let him know what budget he’d like to allocate towards the PPC MGMT to setup. Site went live today and ready to market.


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    SEO – Rockville Dentist closed
    Task: Sales | 2017-08-25 | Danny | #83066 |

    Justin, can you confirm if we started this yet? his site just went live today.

    If not, please start and confirm with me. Thank you.


    2017-08-28 | justinn
    SEO has not started - you haven't sent any tasks prior - I've sent this task to naveed to start

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-08-25 | jessica.c | #83019 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim
    5. Add favicon to customizer

    – https://www.montgomerydentalassociates.com/
    – http://www.montgomerydentalassociates.com/
    – https://www.montgomerydentalassociates.com
    – https://www.montgomerydentalassociates.com/about
    – https://www.montgomerydentalassociates.com/doctor
    – https://www.montgomerydentalassociates.com/staff/slug
    – https://www.montgomerydentalassociates.com/our-services
    – https://www.montgomerydentalassociates.com/dental-hygiene
    – https://www.montgomerydentalassociates.com/implants
    – https://www.montgomerydentalassociates.com/dental-implants
    – https://www.montgomerydentalassociates.com/mini-implants
    – https://www.montgomerydentalassociates.com/lluma-ultra-cone-beam-ct-scanner
    – https://www.montgomerydentalassociates.com/osstell
    – https://www.montgomerydentalassociates.com/simplant
    – https://www.montgomerydentalassociates.com/dental-implant-faq
    – https://www.montgomerydentalassociates.com/cosmetic-services
    – https://www.montgomerydentalassociates.com/snap-on-smile
    – https://www.montgomerydentalassociates.com/veneers
    – https://www.montgomerydentalassociates.com/lumineers
    – https://www.montgomerydentalassociates.com/whitening
    – https://www.montgomerydentalassociates.com/bonding-and-white-fillings
    – https://www.montgomerydentalassociates.com/inlays-and-onlays
    – https://www.montgomerydentalassociates.com/endodontics
    – https://www.montgomerydentalassociates.com/root-canal
    – https://www.montgomerydentalassociates.com/apicoectomy-endodontic-surgery
    – https://www.montgomerydentalassociates.com/endo-microscope
    – https://www.montgomerydentalassociates.com/retreatment
    – https://www.montgomerydentalassociates.com/restorative
    – https://www.montgomerydentalassociates.com/bridges
    – https://www.montgomerydentalassociates.com/crowns
    – https://www.montgomerydentalassociates.com/dentures
    – https://www.montgomerydentalassociates.com/pediatric
    – https://www.montgomerydentalassociates.com/sealants
    – https://www.montgomerydentalassociates.com/mouth-guards
    – https://www.montgomerydentalassociates.com/periodontic
    – https://www.montgomerydentalassociates.com/arestin
    – https://www.montgomerydentalassociates.com/biopsy
    – https://www.montgomerydentalassociates.com/bone-grafting
    – https://www.montgomerydentalassociates.com/canine-exposure
    – https://www.montgomerydentalassociates.com/crown-lengthening
    – https://www.montgomerydentalassociates.com/frenectomy
    – https://www.montgomerydentalassociates.com/gum-grafting
    – https://www.montgomerydentalassociates.com/occlusal-adjustment
    – https://www.montgomerydentalassociates.com/periodontal-splinting
    – https://www.montgomerydentalassociates.com/osseous-grafting
    – https://www.montgomerydentalassociates.com/cosmetic-periodontal-surgery
    – https://www.montgomerydentalassociates.com/periodontal-gum-disease
    – https://www.montgomerydentalassociates.com/scaling-a-root-planing
    – https://www.montgomerydentalassociates.com/osseous-surgery
    – https://www.montgomerydentalassociates.com/soft-tissue-graft
    – https://www.montgomerydentalassociates.com/oral-surgery
    – https://www.montgomerydentalassociates.com/wisdom-teeth
    – https://www.montgomerydentalassociates.com/extractions
    – https://www.montgomerydentalassociates.com/extraction-site-preservation
    – https://www.montgomerydentalassociates.com/platelet-rich-plasma-prp
    – https://www.montgomerydentalassociates.com/facial-trauma
    – https://www.montgomerydentalassociates.com/oral-pathology
    – https://www.montgomerydentalassociates.com/sleep-apnea
    – https://www.montgomerydentalassociates.com/orthodontic-services
    – https://www.montgomerydentalassociates.com/invisalign
    – https://www.montgomerydentalassociates.com/clear-braces
    – https://www.montgomerydentalassociates.com/traditional-braces
    – https://www.montgomerydentalassociates.com/tmj
    – https://www.montgomerydentalassociates.com/night-guards
    – https://www.montgomerydentalassociates.com/our-technology
    – https://www.montgomerydentalassociates.com/sedation
    – https://www.montgomerydentalassociates.com/oral-conscious-sedation
    – https://www.montgomerydentalassociates.com/iv-sedation
    – https://www.montgomerydentalassociates.com/anxiolysis
    – https://www.montgomerydentalassociates.com/nitrous-oxide
    – https://www.montgomerydentalassociates.com/sedation-faq
    – https://www.montgomerydentalassociates.com/waterlase
    – https://www.montgomerydentalassociates.com/panorex
    – https://www.montgomerydentalassociates.com/intraoral-camera
    – https://www.montgomerydentalassociates.com/electric-handpieces
    – https://www.montgomerydentalassociates.com/rotary-endodontics
    – https://www.montgomerydentalassociates.com/i-cat
    – https://www.montgomerydentalassociates.com/cerec
    – https://www.montgomerydentalassociates.com/oral-cancer-screenings
    – https://www.montgomerydentalassociates.com/digital-x–ray
    – https://www.montgomerydentalassociates.com/new-patient-forms
    – https://www.montgomerydentalassociates.com/q-a
    – https://www.montgomerydentalassociates.com/links
    – https://www.montgomerydentalassociates.com/post-op-instructions
    – https://www.montgomerydentalassociates.com/surgical-instructions
    – https://www.montgomerydentalassociates.com/before-anesthesia
    – https://www.montgomerydentalassociates.com/after-wisdom-tooth-removal
    – https://www.montgomerydentalassociates.com/after-dental-implant-surgery
    – https://www.montgomerydentalassociates.com/after-impacted-tooth
    – https://www.montgomerydentalassociates.com/multiple-tooth-extractions
    – https://www.montgomerydentalassociates.com/testimonials
    – https://www.montgomerydentalassociates.com/appointment
    – https://www.montgomerydentalassociates.com/contact


    2017-12-28 | catherine.c
    redirect pages set & favicon added.
    2017-12-27 | catherine.c
    please use Capital M from practice name for favicon.
    2017-12-22 | developerdeepak
    #2 Done for 5 i don't found any suitable icon.
    2017-12-21 | catherine.c
    #1,3,4 done. Please do 2, 5.
    2017-09-18 | catherine.c
    Correction - keeping task opened. Dr. F looking into SSL redirect issue.
    2017-09-18 | catherine.c
    Spoke to doctor. He was not aware old site was secured. Said he didn't have many visitors on old and and do not need SSL at this time. See task 87898. Closing.
    2017-09-14 | catherine.c
    emailed/called doctor. domain under networksolutions but no SSL. asked doctor if he has IT person so that we can find where SSL is.
    2017-08-28 | catherine.c
    will need security key from doctor's domain under register.com before setting redirects.
    2017-08-28 | catherine.c
    #1 & 3 done.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-08-25 | jessica.c | #83018 |

    Hello Dr. Mark Hagigi,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://montgomerydentalassociates.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    jessica.c@optimized360.com


    2017-08-25 | jessica.c
    From Dr. Hagigi:"Great news.... thank you for your help....If I need any help I will contact you or anyone form support team... I will provide some feedback on logo... Thank you for help! MArk Hagigi"

    Leave a Comment:




    Web Edits submitted via Email 8/24 closed
    Ticket: Website | 2017-08-24 | jessica.c | #82917 |

    #1 – Emergency Dentistry post (http://markhagigi.360sites.net/emergency-dentistry/): Replace content, leave image, with:
    “Montgomery Dental Associates dental office is available 24 hours a day for emergency dentistry services in the Rockville, Bethesda, Gaithersburg and Potomac, MD areas.

    -Emergency Services Include:
    -Chipped, cracked, or broken teeth repair
    -Severe swelling and/or tooth pain relief and extraction
    -Treatment of lost crown or broken fillings
    -Extraction of infected or fractured teeth
    -Repair of Dentures or partial dentures

    Contact Us

    If you have dental emergencies please contact Montgomery Dental associates at our Rockville, MD office at (301)869-2600. You can also use our online contact form and one of our staff will get back to you promptly.”

    #2 – General Dentistry post (http://markhagigi.360sites.net/general-dentistry/): Replace content, leave image, with:
    “We in Montgomery Dental Associates, office of Dr Mark Hagigi, strongly believe that a continuous preventive dental visits would prevent any future complex and certainly more expensive dental treatment. Dr Hagigi and his staff are pride to offer a wide range of dental procedures consisting of the followings:

    – Diagnostic procedures

    Thru careful dental exams and evaluation of digital x-rays taken we are confident to diagnosis many dental problems. Furthermore, using various diagnostic tools, such as intra-oral camera we provide photographic presentation of fractured teeth, teeth with cavities and even gum diseases far better way to inform our patients than merely showing their x-ray which are less informative.

    General Dentistry

    Once we notice a dental problem, we are able to treatment a diseased or infected tooth using various dental procedures. All along our emphasis is using the best material, and technologies to achieve the best results for our patients

    We provide all of the following dental treatments;

    – Tooth-colored fillings
    – Extractions
    – Dental root canal
    – Dental Crown and Bridges
    – Dental Implant
    – Cosmetic Dentures and Partial Dentures”

    #3 – Cosmetic Dentistry post (http://markhagigi.360sites.net/cosmetic-dentistry/): Replace content, leave image, with:

    A natural-looking, healthy smile contributes tremendously so much to one’s attractiveness. Unfortunately, there are so many different things that can get in the way of a beautiful smile too, like discolored, cracked, chipped, worn, or crooked teeth.

    We in Montgomery Dental Associates, office of Dr Mark Hagigi, we are confident thru selection of various cosmetic procedures to provide our patients with a lasting and beautiful smile.

    Our cosmetic dentist in Montgomery Dental Associates can evaluate your teeth in order to determine what procedures would benefit our patients the most. The procedures often used in a improving your smile includes:

    – Teeth Whitening: So many things can cause tooth discoloration from smoking to drinking coffee to certain kinds of medicines. At Montgomery Dental Associates, we offer two different teeth whitening options: take-home whitening trays and Zoom!® whitening, which takes place in the office in a matter of minutes.

    – Procelain Veneers: The veneers are thin custom-made layer of very transparent porcelain placed over your teeth or an amazing new smile, our cosmetic dentist, Dr Mark Hagigi, can place custom-made porcelain veneers over your front teeth. Porcelain veneers hide gaps, cracks, chips, stains, and other imperfections with natural-looking porcelain, shaped and tinted to complement your appearance. Durable veneers resist stains, look fabulous, and last for years. The porcelain our lab use reflects light similarly to tooth enamel for completely natural results.

    To inquire veneers and dental cosmetic procedures in Rocville, North Potomac, and North Bethesda, MD and Washington, DC, please call Montgomery Dental Associates, office of Dr Hagigi, at (301)869-2600 to schedule your free consultation.

    Come in for your Complimentary Smile Consultation and get a Smile Analysis so you can see your new, perfect smile instantly! give our office a call at (301)869-2600 to book an appointment.”

    #4 – Implant Dentistry post (http://markhagigi.360sites.net/implant-dentistry/): Replace content, leave image, with:
    “When someone has a missing tooth or a tooth is so infected that can not be restored, dental implants are best options to replace them. The dental implants are small titanium posts placed into the sockets left by missing teeth. Because titanium is bio compatible, jawbone tissue naturally fuses with the implant posts to secure a solid foundation for prosthetic restorations. Dr. Hagigi will design lifelike crowns using the best available material and technologies.

    The procedure of placing an implant by itself is completely painless and only takes a few months for it to heal completely. Once it is restored by inserting a crown on it, the end result will be natural looking teeth that function just like your natural teeth.

    Implant Supported Dentures

    An implant-supported denture is a type of overdenture that is supported by and attached to implants. A regular denture rests on the gums, and is not supported by implants.
    An implant-supported denture is used when a person doesn’t have any teeth in the jaw, but has enough bone in the jaw to support implants. An implant-supported denture has special attachments that snap onto attachments on the implants.

    Implant-supported dentures usually are made for the lower jaw because regular dentures tend to be less stable there. Usually, a regular denture made to fit an upper jaw is quite stable on its own and doesn’t need the extra support offered by implants. However, you can receive an implant-supported denture in either the upper or lower jaw.

    Please contact our Rockville dental implant office, Montgomery Dental Associates, today at (301)869-2600 or fill out our contact form. We will go over your options and help you see how placing dental implants placement can change your life for the better. We are waiting to talk with you about your dental implant options.”

    #5 – Invisalign post (http://markhagigi.360sites.net/invisalign/): Replace content, leave image, with:

    Invisalign method of straightening the teeth use a series of clear trays, called aligners, to move teeth into a proper configuration. The aligners are barely noticeable, making them the better option for anyone who doesn’t want to be seen with braces. That’s the reason why adults who want to have straight teeth continue to turn to this innovative option. Having to wear metal brackets while meeting with a client or working in the boardroom is not very professional. Invisalign, on the other hand, is barely noticeable, offering a much better solution with many benefits.

    Call our Montgomery Dental Associates at (301)869-2600 schedule an Invisalign consultation. Our team at Montgomery Dental Associates can’t wait to make you a more beautiful smile!”

    #6 – Pediatric Dentistry post (http://markhagigi.360sites.net/pediatric-dentistry/): Replace content, leave image, with:
    “We in Montgomery Dental Associates, office of Dr Mark Hagigi, are pride to provide dental treatment to children and teenagers. We believe in a gentle and modest approach to pediatric dentistry. In our office, your child is not rushed or overwhelmed in one appointment. This is typically enough to gain the child’s trust and cooperation, thereby avoiding the need for heavy sedation drugs. So whether, your child need simple cleaning or needs more comprehensive treatment we are ready to provide it!

    Please contact Montgomery Dental associates at our Rockville, MD office at (301)869-2600 to make appointment foe your child’s dental treatment . You can also use our online contact form to contact us.”

    #7 – LED Laser Dentistry post (http://markhagigi.360sites.net/laser-dentistry/): Replace content, leave image, with:
    “We in Montgomery Dental Associates, office of Dr Mark Hagigi, are committed to use the best dental technologies providing best possible dental care to our patients. As a result, Our dentists and our staff have been trained to use in every way possible to ensure you have access to the best treatments. One such option is the soft tissue LED laser, which is considered one of the most innovative dental tools of our time.

    The soft tissue laser allows us to make cuts with the utmost precision to the soft tissues surrounding the teeth. In addition to such precise control, the laser will virtually eliminate bleeding, and that means it will significantly reduce healing time. It i also can be used part of many cosmetic procedures, especially re-contouring the gum line precisely to improve cosmetic results.”

    #8 – Dentistry for Seniors post (http://markhagigi.360sites.net/dentistry-for-seniors/): Upload content:
    “Our dentist and our staff at Montgomery Dental Associates dental office, have proper training as well as many years of experience in treating senior citizens. Whether its replacing a missing teeth with dental implants, making a cosmetic dentures to restore missing teeth and and supporting hard or soft tissues, providing periodontal car, or just restoring couple of teeth with fillings, Dr Hagigi and his staff are truly capable to provide these services in very gentle manner with a custom-made treatment plan.

    lease contact Montgomery Dental associates at our Rockville, MD office at (301)869-2600 to make appointment foe your child’s dental treatment . You can also use our online contact form to contact us.”

    #9 – Sedation Dentistry post (http://markhagigi.360sites.net/sedation/): Replace content, leave image, with:

    People avoid going to the dentist for many reasons. Some can’t get comfortable at the dentist and just get nervous around the sights and the sounds of dentistry. Others don’t have time for all the appointments. Many people, good people who are perfectly normal in every way, are simply afraid. Sedation Dentistry helps people get past these issues so they can have the dentistry they need. You can actually be relaxed and comfortable through your entire appointment, or better yet, you can actually sleep right through it. Sedation even helps your dentist get more done in each appointment, so you’ll probably need fewer visits, too.

    When you meet our dentist, Dr Hagigi at Montgomery Dental Associates during your consultation, information about sedation dentistry as well as your concerns are discussed. For whatever reason that you believe this would be your best option, we will be happy to accommodate you because we want you to have the best and most comfortable treatments possible.
    We offer oral sedation dentistry as a solution to such concerns. This is a non-invasive method of ensuring your total comfort. Essentially, all you have to do is to take a pill, and then you will drift into a sleep state. You may not be fully unconscious or you may go to sleep altogether. Either way, you won’t experience any of the procedure itself.

    You do not have to suffer though dental anxiety to protect your health. please call our Montgomery Dental Associates to inquire about our sedation dentistry”


    2017-08-29 | catherine.c
    completed.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-08-24 | jessica.c | #82914 |

    Hello Dr. Mark Hagigi,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. I am reviewing your email that was just sent including more content and will take some time to be uploaded to your website.

    Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://markhagigi.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Email: Logo Introduction 
    Design | 2017-08-23 | jessica.c | #82876 |

    Hi Dr. Hagigi,

    While we work on your website, I would like to get a few notes regarding the logo design for your practice.

    Please take a few minutes to fill out our design questionnaire below. This should give me a better idea of the of personal elements that you’re looking for.

    URL: https://form.jotform.com/70956298309166

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    Process

    1. You will receive an initial five concepts to start with. We can mix and match designs! At this point, try to focus on shapes and fonts rather than color.
    2. Revisions: You will get approximately to 5 rounds of revisions. Let us know what suites you and what does not, don’t worry, we’ll try our best to get them as close as possible!
    3. Approval: After the logo is approved, we’ll send you a set of files that can be used with any print shop or graphic designer. We’ll also add it to the website.

    If you have any questions, please feel free to let me know.

    jessica.c@optimized360.com


    Leave a Comment:




    Copy Reviews to Testimonial Page closed
    Task: Website | 2017-08-23 | jessica.c | #82839 |

    https://www.patientconnect365.com/dentists/maryland/rockville/20850/montgomery_dental_associates#reviewAnchor\

    https://www.zocdoc.com/dentist/mark-hagigi-dds-194847


    Leave a Comment:




    Upload Office Images closed
    Task: Website | 2017-08-23 | jessica.c | #82824 |

    Upload Office Images to ‘office slider’ on the homepage. Images are in dropbox under “New Office” (https://www.dropbox.com/sh/am1egkva52hja4b/AAD4E7oHn5OuKRfdtIU0Cc3ma?dl=0)


    Leave a Comment:




    Website Pages pt. 1 closed
    Task: Website | 2017-08-22 | jessica.c | #82615 |

    #1 – Navigation Menu: Order of menu items: “Home, About Us, Services, Technology, New Patient, Blog, Contact us”

    #2- Navigation Menu: Underneath ‘About Us’:
    +”Meet Dr. Mark Hagigi”
    +”Meet the Staff”
    +”Our Philosophy”
    +”Hours and directions”

    If there are no pages for these, create them.

    #3 – Navigation Menu: Underneath ‘Services’
    +”Family Dentistry”
    +”Cosmetic Dentistry”
    +”Implant Dentistry”
    +”Pediatric Dentistry”
    +”Invisalign (Orthodontics)”
    +”Laser Dentistry”
    +”Emergency Dentistry”
    +”Dentistry for Seniors”
    +”Sedation Dentistry”
    +”Sleep Apnea”

    If there are no posts for these, create them. Make sure to grab content from (http://content.360sites.net/)

    #4 – Navigation Menu: Underneath ‘Technology’
    +”itero: Oral Scanner”
    +”Soft Tissue Laser”
    +”Digital Intra-oral & Panoramic X-Ray Machines”
    +”Intra-oral Cameras”
    +”CariVU”

    If there are no posts for these, create them. Make sure to grab content from (http://content.360sites.net/)

    #5 – Navigation Menu: Underneath “New Patient”
    +”Your First Visit”
    +”Payments and Insurances”
    +”Dental Membership Plan”
    +”New Patient Specials”

    If there are no pages for these, create them.


    2017-08-23 | developersohan
    all done
    2017-08-23 | jessica.c
    #3 - Use General Dentistry for "Family Dentistry" (http://content.360sites.net/category/dentistry/)
    #3 - We have content for "Invisalign" (http://content.360sites.net/invisalign/)
    #3 - Replace content for "Sedation Dentistry" (http://content.360sites.net/sedation-dentistry/)
    #3 - Replace content for "Sleep Apnea" (http://content.360sites.net/sleep-apnea-snoring/)

    Leave a Comment:




    Progress F/U 
    Notes | 2017-08-22 | jessica.c | #82612 |

    From Dr. Hagigi: “Hi Jessica,
    Thank you again for your time discussing the home page of the website. I wonder if the website go online as soon as you can.

    Thank you
    mark Hagigi “


    2017-08-23 | jessica.c
    From Dr. Hagigi: "Hi Jessica, I contacted the existing host company. They do not provide credentialing info but, they they asked me to fill up a domain transfer form so they can transfer the domain to me first then providing the credentialing information. I will keep you posted. Thank you Mark Hagigi"
    2017-08-22 | jessica.c
    Response: "Hi Dr. Hagigi, Yes, we are always making sure that we can get the website up and running as soon as possible. Your website was sent off to development on August 18th and traditionally takes between 1-2 weeks to be completed. We are working hard to working as quickly as possible to complete this project. In the meantime, to expedite this process, please provide us with the domain login credentials for montgomerydentalassociates.com. Your domain is registered at register.com. We will need this information in order to go online as soon as possible. Thank You,"
    2017-08-22 | jessica.c
    Response: "Hi Dr. Hagigi, Yes, we are always making sure that we can get the website up and running as soon as possible. Your website was sent off to development on August 18th and traditionally takes between 1-2 weeks to be completed. We are working hard to working as quickly as possible to complete this project. In the meantime, to expedite this process, please provide us with the domain login credentials for montgomerydentalassociates.com. Your domain is registered at register.com. We will need this information in order to go online as soon as possible. Thank You,"

    Leave a Comment:




    PSD to WP: Mark Hagigi closed
    Design Task: Development | 2017-08-18 | jessica.c | #82095 |

    URL: markhagigi.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    Use Rogue framework

    *Fluid responsive!

    Menu buttons hover – your choice

    ALL buttons hover – your choice

    Welcome to Montgomery Dental Associates – system output

    Take An Office Tour – Slider

    See What Our Patients Are Saying – system output & slider

    Why Choose Us – system output

    jessica.c@optimized360.com

    jessica.c@optimized360.com


    Leave a Comment:




    Email: Design Approval 
    Design | 2017-08-18 | jessica.c | #82094 |

    Hello Dr. Mark Hagigi,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/08/hagigi-mark-4.jpg

    If you have any major changes to the design, please let us know. We will make the adjustments/changes that we did discuss over the phone.

    Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


    Leave a Comment:




    301s 
    Notes | 2017-08-18 | jessica.c | #82083 |

    https://www.montgomerydentalassociates.com/
    http://www.montgomerydentalassociates.com/
    https://www.montgomerydentalassociates.com
    https://www.montgomerydentalassociates.com/about
    https://www.montgomerydentalassociates.com/doctor
    https://www.montgomerydentalassociates.com/staff/slug
    https://www.montgomerydentalassociates.com/our-services
    https://www.montgomerydentalassociates.com/dental-hygiene
    https://www.montgomerydentalassociates.com/implants
    https://www.montgomerydentalassociates.com/dental-implants
    https://www.montgomerydentalassociates.com/mini-implants
    https://www.montgomerydentalassociates.com/lluma-ultra-cone-beam-ct-scanner
    https://www.montgomerydentalassociates.com/osstell
    https://www.montgomerydentalassociates.com/simplant
    https://www.montgomerydentalassociates.com/dental-implant-faq
    https://www.montgomerydentalassociates.com/cosmetic-services
    https://www.montgomerydentalassociates.com/snap-on-smile
    https://www.montgomerydentalassociates.com/veneers
    https://www.montgomerydentalassociates.com/lumineers
    https://www.montgomerydentalassociates.com/whitening
    https://www.montgomerydentalassociates.com/bonding-and-white-fillings
    https://www.montgomerydentalassociates.com/inlays-and-onlays
    https://www.montgomerydentalassociates.com/endodontics
    https://www.montgomerydentalassociates.com/root-canal
    https://www.montgomerydentalassociates.com/apicoectomy-endodontic-surgery
    https://www.montgomerydentalassociates.com/endo-microscope
    https://www.montgomerydentalassociates.com/retreatment
    https://www.montgomerydentalassociates.com/restorative
    https://www.montgomerydentalassociates.com/bridges
    https://www.montgomerydentalassociates.com/crowns
    https://www.montgomerydentalassociates.com/dentures
    https://www.montgomerydentalassociates.com/pediatric
    https://www.montgomerydentalassociates.com/sealants
    https://www.montgomerydentalassociates.com/mouth-guards
    https://www.montgomerydentalassociates.com/periodontic
    https://www.montgomerydentalassociates.com/arestin
    https://www.montgomerydentalassociates.com/biopsy
    https://www.montgomerydentalassociates.com/bone-grafting
    https://www.montgomerydentalassociates.com/canine-exposure
    https://www.montgomerydentalassociates.com/crown-lengthening
    https://www.montgomerydentalassociates.com/frenectomy
    https://www.montgomerydentalassociates.com/gum-grafting
    https://www.montgomerydentalassociates.com/occlusal-adjustment
    https://www.montgomerydentalassociates.com/periodontal-splinting
    https://www.montgomerydentalassociates.com/osseous-grafting
    https://www.montgomerydentalassociates.com/cosmetic-periodontal-surgery
    https://www.montgomerydentalassociates.com/periodontal-gum-disease
    https://www.montgomerydentalassociates.com/scaling-a-root-planing
    https://www.montgomerydentalassociates.com/osseous-surgery
    https://www.montgomerydentalassociates.com/soft-tissue-graft
    https://www.montgomerydentalassociates.com/oral-surgery
    https://www.montgomerydentalassociates.com/wisdom-teeth
    https://www.montgomerydentalassociates.com/extractions
    https://www.montgomerydentalassociates.com/extraction-site-preservation
    https://www.montgomerydentalassociates.com/platelet-rich-plasma-prp
    https://www.montgomerydentalassociates.com/facial-trauma
    https://www.montgomerydentalassociates.com/oral-pathology
    https://www.montgomerydentalassociates.com/sleep-apnea
    https://www.montgomerydentalassociates.com/orthodontic-services
    https://www.montgomerydentalassociates.com/invisalign
    https://www.montgomerydentalassociates.com/clear-braces
    https://www.montgomerydentalassociates.com/traditional-braces
    https://www.montgomerydentalassociates.com/tmj
    https://www.montgomerydentalassociates.com/night-guards
    https://www.montgomerydentalassociates.com/our-technology
    https://www.montgomerydentalassociates.com/sedation
    https://www.montgomerydentalassociates.com/oral-conscious-sedation
    https://www.montgomerydentalassociates.com/iv-sedation
    https://www.montgomerydentalassociates.com/anxiolysis
    https://www.montgomerydentalassociates.com/nitrous-oxide
    https://www.montgomerydentalassociates.com/sedation-faq
    https://www.montgomerydentalassociates.com/waterlase
    https://www.montgomerydentalassociates.com/panorex
    https://www.montgomerydentalassociates.com/intraoral-camera
    https://www.montgomerydentalassociates.com/electric-handpieces
    https://www.montgomerydentalassociates.com/rotary-endodontics
    https://www.montgomerydentalassociates.com/i-cat
    https://www.montgomerydentalassociates.com/cerec
    https://www.montgomerydentalassociates.com/oral-cancer-screenings
    https://www.montgomerydentalassociates.com/digital-x–ray
    https://www.montgomerydentalassociates.com/new-patient-forms
    https://www.montgomerydentalassociates.com/q-a
    https://www.montgomerydentalassociates.com/links
    https://www.montgomerydentalassociates.com/post-op-instructions
    https://www.montgomerydentalassociates.com/surgical-instructions
    https://www.montgomerydentalassociates.com/before-anesthesia
    https://www.montgomerydentalassociates.com/after-wisdom-tooth-removal
    https://www.montgomerydentalassociates.com/after-dental-implant-surgery
    https://www.montgomerydentalassociates.com/after-impacted-tooth
    https://www.montgomerydentalassociates.com/multiple-tooth-extractions
    https://www.montgomerydentalassociates.com/testimonials
    https://www.montgomerydentalassociates.com/appointment
    https://www.montgomerydentalassociates.com/contact


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-17 | jessica.c | #81918 |

    Hello Dr. Mark Hagigi,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Right now we want to focus primarily on the overall layout, colors, and design for the draft. Images and text will be changed after the design approval.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Design Notes from Dr. Hagigi 
    Notes | 2017-08-14 | jessica.c | #81621 |

    “Hi Jessica,
    The modified design looks good. The only part I do not like is placing the blogs in home page. I think maybe we keep the photo/photos in this part and move the existing blog texts to the Blog part under navigation. Everything else looks ok!

    So just keep a photo ( or any stock photo) with a blog related specifically related to our practice:
    With title: “Why to choose us”
    – Prompt Emergency appointment
    – Free Implant and Invisalign Consultation
    – We accept many PPO dental plans, Maryland Healthy Smile ( medicaid Children) and some Adult Medicaid plans!
    – Financing available
    – State of Art facility and dental equipment
    – knowledgeable dental staff with many years of experince
    – Warm and friendly office staff
    Whether all you need is a professional cleaning or require extensive dental care we are here for you!
    —————————————————————————————————————————————–

    Also, some minor comments on spellings, the font sizes of some texts:

    1- Correct address of office
    2- “ABOUT US” in navigation heading
    3- the box on photos using smaller font size and shorter texts:
    We are pride to provide your family the best dental care!
    4- it should be “surrounding service areas” where citing the close by cities
    5- Add this text to heading under Montgomery dental Associates:
    “Have you been looking for a dental practice to offer you a personalized service using latest technologies yet in very affordable price? Montgomery Dental Associates, office of Dr Mark Hagigi, is pride to provide you not only dentistry of extraordinary quality with a masterful attention to detail, but also gives caring service that is warm, personalized, and geared to meet your individual needs! Our office serving Rockville and surrounding cities, for over 30 years, is an ultra-modern facility using state-of-art and latest dental technologies in field of dentistry.”
    6-right place for placing Se Habel Espanol?
    7- In the boxes: correct term: Dental Implant

    Jessica, would you be available for phone call on Monday at 3 PM your local time? (6 pm my time)
    Thank you again for your help.
    Mark Hagigi”


    2017-08-14 | jessica.c
    Clarification from Dr. Hagigi:
    +Adjust the address (Groveroad should be "Grove Road")
    +Make the font smaller for the headers/titles of sections
    +"Take an Office Tour" should be a slideshow. Add arrows to suggest this.
    +Testimonial section: Reduce the height.
    +Remove "Lastest Blog" and replace with "Why Choose Us?" section
    +Move "Se Habla Español" out of the navigation.
    +Follow the rest of the notes from Dr. Hagigi above.

    Leave a Comment:




    Call with Dr. Hagigi 
    Notes | 2017-08-14 | jessica.c | #81619 |

    Dr. Hagigi has requested a call for 3pm PST or 6pm EST. I have blocked out this time to discuss with him his design. He is more focused on text than the design. When I speak with him I can’t get a word in edge-wise. I have requested a detailed set of notes so that we can make the changes as he would like. He has requested several times for us to make desing decisions on his behalf and will change them later. He needs to provide clear instructions or we are going to continue having back and forths about the layout.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-10 | jessica.c | #81490 |

    Hello Dr. Mark Hagigi,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Design Notes 
    Notes | 2017-08-07 | jessica.c | #81209 |

    Website example: http://www.rtcdental.com/

    For Reviews, Dr. Hagigi would like to see a horizontal slider as well as a vertical box that has a list of websites to leave reviews. See attached screenshot.


    Leave a Comment:




    F/U 
    Notes | 2017-07-14 | jessica.c | #79612 |

    Sent email asking for Dr. Hagigi to let me know when he is available to discuss his design. Also, resent the design drafts.


    2017-08-07 | jessica.c
    From Dr. Hagigi: "Great. Sorry for delay we had a scanner which took busy for couple of weeks. Also, if we can move "meet the doctor" section from first page to "About us" section in navigation. Thank you for your help. Mark hagigi "
    2017-08-07 | jessica.c
    From Dr. Hagigi: "Hi Jessica, I hope you well. here is some of my comments: 1- A slide show photos set with stock photos of patients couple of office photos 2- similar to RTCdental.com web site If we can have a banner on the photos which says: Montgomery dental Associates is proud to provide the best dentistry for you and your family serving Rockville for over 30 years! then a box with "Learn more" linking it to "New patient' part of navigation 3- I like the service boxes with photos. ddtional boxes of a- Dentistry for childern b- Dentistry for senior citizen c- Laser dentistry d- Emergency Dentitry in addition to Implant, Cosmetic, Invisalgn aand teeth whitening 4- Welcome to Montgomery Dental Associates ( I will update the text) 5- Both vertical and horizental revieq boxes 6- Tour of our office 7- Blogs 8- on Brown area at the end of web site also send us an inquiry plus link to facebook and twitter Office information; email: montgomerydentalassociates.com office hours; Monday: 9-5:30 Tuesday: 10-5 Wednesday: 9-5:30 Thursday:10-6 Friday: 8-3 Saturday: 9-1 pm Thank you for your help Mark Hagigi"
    2017-08-01 | jessica.c
    From Dr. Hagigi: "Yes, Jessica. I am working on it right now:)"
    2017-08-01 | jessica.c
    Sent email. Still waiting on notes from Dr. Hagigi.
    2017-07-27 | jessica.c
    Spoke with Dr. Hagig, he gave a few notes but would still like to take time to review the design.
    2017-07-26 | jessica.c
    From Dr. Hagigi: "Hi Jessica, Sure, I appologize did not contact you sooner.... I can call you tomorrow anytime after 12:30 PM your local time (3:30 pm my time) if possible. Please let me know. Regards, Mark Hagigi"
    2017-07-25 | jessica.c
    From Dr. Hagigi: "Hi Jessica, attached is a website that I like some if their designs: www.rtcdental.com 1- i like their slideshows which is a mixed of some stock photos and couple of their own office photos. If we can something similar would be great. 2- i also short the comment on the photos about having best technology placed on the slideshow. 3- I also like the way they present their review: on slideshow mode both vertically on the right side of website as well as a column in the middle of screen. 4- ...Also I thought the fonts of the texts in the draft seems little too big! I will contact you to further discuss it with you. Thank you Mark hagigi" I have asked to speak with Dr. Hagigi over the phone to discuss his feedback as this design is very cluttered and busy. He mentioned during our design interview that he wanted clean & organized.
    2017-07-20 | jessica.c
    Called Dr. Hagigi's office to discuss the recent design drafts. Left a message with his receptionist.
    2017-07-17 | jessica.c
    From Dr. Hagigi: "Hi Jessica, I hope you are well. yes, I saw both designs and and I like them both. I wanted to share with you coiple comments it just day couple emergency came out so i will email you my comments over weekend. Thank you again for your help. mark ahgigi"

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-12 | jessica.c | #79408 |

    Hello Dr. Mark Hagigi,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Design A: https://360controlpanel.com/wp-content/uploads/2017/07/hagigi-mark-2-A.jpg

    Design B: https://360controlpanel.com/wp-content/uploads/2017/07/hagigi-mark-2-B.jpg

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Email: Social Intro 
    Design | 2017-07-10 | charles.b | #79233 |

    Hello Dr. Mark Hagigi,

    While we work on your website, we’d also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter or Google Plus profiles created, please provide login credentials so that we may update what’s necessary.

    BLOG

    You have also ordered a monthly blog with us in which we will need 6-12 topics from you. These topics can range from anything about your specialty or otherwise. Please send those topics as soon as possible so that our copywriters can get it started for you. After these topics are received, we will publish an article every month to your website and social media accounts.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    Question About Phone Tracking 
    Notes | 2017-07-10 | Danny | #79217 |

    “Hi Danny, thank you for reply. yes, I saw a missed call on my phone and got your email yesterday. I apologize to miss your call its been busy today I usually have no lunch during a day and did not get a chance to get back or call you back.. II will try to call you before your leave for day but in case I was not able to talk to you. I mainly wanted to get more information about the way you guys evaluating a the performance of a website local SEO?

    Being in SEO business for a while I am sure you guys are expert and have the necessary know-how to help your clients in this regard. my understanding is one of the good tools to evaluate a web site performance would be automated call tracking to an office resulted from a website lead. So I wonder if you guys using this method, call tracking, to evaluate a website performance either organically or its adware suitability?

    Regards,
    Mark Hagigi”

    my response below:

    “Dr. Hagigi,
    Sorry to hear that you have to work through lunch on certain days! But being busy is a good thing vs not being busy at all 🙂

    Regarding the Phone Tracking, it actually does not evaluate the website’s performance. You can put a phone tracking # of your site but that only records the data for the visitor that actually dials the # that is listed there. It does not record all the visitors that go to your site along with the visitors that don’t call you but instead request an appointment from your site.

    Phone tracking is primarily used for internal review recording the phone call between the patient and the staff. This is for quality control internally for the office. Yes, it does track the # of calls as well but once again, it is not accurate. Phone tracking is more effective if you are doing multiple types of marketing to track them. For example, if you are doing a mailing piece (Direct Mail Postcard) or flyers, etc.

    The site we develop for all of our clients will have Google Analytics embedded onto your site. Any traffic/visitors landing on your site, data will be collected. It will give you stats such as:

    # of visitors per day & month
    where did they come from (Google search, yelp, facebook, domain typed in directly, etc)
    what keywords were used to get to your site
    how long they’ve spent on your site
    what page they visited the most
    entry and exit pages
    Average page per visitor
    average time spent on your site per visitor
    what device was used to access your site (desktop computer or smartphones)
    etc.
    These are just some of the many data you will be able to access which is more informative for marketing and performance of your site.

    Many companies out there try to sell “Phone Tracking” as part of their marketing services but quite frankly, it does not help but just an add-on feature for their marketing packages. Also, even if you do want phone tracking, these companies don’t provide this because they are not a phone or communication company. They will charge you for it at a higher rate, then sign up for you through those phone companies when you can technically do it yourself by registering a vanity phone # with that company. Overall, you’re basically signing on to a service indirectly through them when you can simply do it yourself.

    Hopefully, all this makes sense, Dr. Hagigi! If not, let me know and we can connect over the phone so I can clarify further!


    Leave a Comment:




    SEO closed
    Task: Sales | 2017-07-06 | jessica.c | #79085 |

    Dr. Hagigi would like to discuss SEO for his package.


    2017-07-07 | danny.n
    Ticket has been completed. Closing ticket.
    2017-07-07 | danny.n
    called again. lm. Sent dr an email letting him know i had called him a few times. Gave him my hours rest of the day today and next week if I don't hear from him today.
    2017-07-07 | danny.n
    dr called and lm for me as well after hours. will call him.

    Leave a Comment:




    Design Notes 
    Notes | 2017-07-06 | jessica.c | #79081 |

    Dr. Hagigi preferred Design B: https://360controlpanel.com/wp-content/uploads/2017/07/hagigi-mark-1-B.jpg

    Header:
    +Practice name on the left
    +Address, phone & CTA on the right

    Navigation:
    +Change ‘resources’ to ‘new patient’
    +Add ‘Blog’ to menu.

    Slider:
    +Slideshow
    +Show a variety of images: (Young, old, different ethnicities)

    Ft. Services:
    +Swap out image for implant with diagram of an implant
    +Show a draft with graphic icons instead of images
    +Add whitening service

    Take an Office Tour:
    +Mini slideshow, does not like full screen section for this

    Footer:
    +Add social media
    +similar look to http://kimrosen.360sites.net/

    Add a section about the doctor
    Shrink the size of the map, too big for Dr. Hagigi


    Leave a Comment:




    Blog closed
    Task: Website | 2017-07-06 | jessica.c | #79049 |

    Please setup blog for Dr. Hagigi. We have not received any blog topics from him yet.


    2017-08-02 | charles.b
    Topics Received and recorded in CP. Closing Task
    2017-07-19 | charles.b
    Follow up 1 - Reminder sent to Dr. Hagigi requesting topics as well as Twitter login credential
    2017-07-10 | charles.b
    Social Intro Sent, waiting on response
    2017-07-06 | charles.b
    Blog added to Navbar - Published Welcome Blog - Will proceed with gathering SM links/credentials and sending him Social Intro

    Leave a Comment:




    BRC closed
    Task: Website | 2017-07-06 | jessica.c | #79048 |

    Please start BRC.


    2017-07-11 | jan.s
    The business review central profile for Montgomery Dental Associates passed review and followed up via email to provide credentials, closing task.
    2017-07-07 | jan.s
    The business review central profile for Montgomery Dental Associates was submitted for review, currently waiting for results.

    Leave a Comment:




    F/U 
    Notes | 2017-07-06 | jessica.c | #79015 |

    Called Dr. Hagigi’s office and left a message.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-06-30 | jessica.c | #78761 |

    Hello Dr. Mark Hagigi,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Design A: https://360controlpanel.com/wp-content/uploads/2017/06/hagigi-mark-1-A.jpg

    Design B: https://360controlpanel.com/wp-content/uploads/2017/06/hagigi-mark-1-B.jpg

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Yelp page 
    Notes | 2017-06-27 | jessica.c | #78520 |

    https://www.yelp.com/biz/montgomery-dental-associates-rockville


    Leave a Comment:




    New Design closed
    Task: Other | 2017-06-27 | jessica.c | #78516 |

    Examples to reference:
    http://kimrosen.360sites.net/ (Likes over feeling/style, family friendly, ft. services

    Layout
    -modern
    -visual
    -very clean & organized

    Colors
    -Match the office (See attached)
    -white
    -neutrals

    Images
    -families
    -family friendly people
    -all ethnicities

    Overall Feel
    -modern
    -family friendly
    -simple & clean

    Sections
    -Featured Services: implant, invisalign, cosmetic dentistry
    -Office Bio
    -Blog Feed
    -Office Tour
    -Map

    Other Notes
    -clean & easy to navigate


    Leave a Comment:




    DQ 
    Notes | 2017-06-27 | jessica.c | #78473 |

    Your Name mark hagigi
    Do you have an existing Site? Yes
    Practice Name Montgomery dental associates
    Secondary Title (Dr. Name) Mark Hagigi
    Practice Address Street Address: 15200 Shady grove Rd Suite 208
    City: rockville
    State / Province: MD
    Postal / Zip Code: 20850
    Country: United States
    Practice Telephone (301) 8692600
    E-mail for Patients montgomerydentalassociates@gmail.com
    Will you be the decision maker during this process? Yes
    Sections Social Media Links
    Featured Services
    Promotions
    Testimonials
    Contact Form
    Membership Logos
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Light or Dark Light Background (dark text)
    Ethnicity Caucasian
    Hispanic
    Asian
    African American
    Age Group Children
    Teen
    Adults
    Elderly
    Demographic Retired
    Working Class
    Business (ex: downtowns)
    Top 3-4 Services implant, invisalign, cosmetic dentistry


    Leave a Comment:




    Copy Content from Current Site closed
    Task: Website | 2017-06-22 | jessica.c | #78229 |

    Please grab content from Dr. Hagigi’s current site: https://www.montgomerydentalassociates.com/


    2017-06-28 | jessica.c
    We do not have that information. Copy the content.
    2017-06-28 | developerhaseeb
    what's WordPress login of it. https://www.montgomerydentalassociates.com/ thanks

    Leave a Comment:




    Design Interview Reschudule? closed
    Task: Website | 2017-06-22 | Danny | #78196 |

    Jessica, Dr emailed me to confirm he rescheduled to next Tues at 5pm PST. Did he confirm this with you cause he only emailed me… lmk. Thanks.

    “Danny,
    I rescheduled for 5.00 pm your time for next tuesday.
    Thank you”


    2017-06-22 | jessica.c
    For the design intro, I asked the doctor to reschedule his appointment on our calendar. I got the email notification for the appointment. It has been added to my schedule.
    2017-06-22 | danny.n
    "Sorry next Tuesday 2.00 PM your time is for phone interview with Jessica. Thank you "

    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-06-22 | jessica.c | #78158 |

    Please create temporary site and include client original content (if any).


    2017-06-22 | jessica.c
    Temp site created, content will need to be migrated over.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-06-22 | jessica.c | #78157 |

    Hello Dr. Mark Hagigi,

    Welcome to Optimized360!

    My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account consultant earlier to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. I see that you had a scheduled call for Friday afternoon at 2:00 pm PST and had to reschedule. Below is our calendar to reschedule our call:

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    jessica.c@optimized360.com


    Leave a Comment:




    Start Social closed
    Task: Social | 2017-06-21 | Danny | #78122 |

    Jan, start Social and BRC and blog after 1st draft concept is sent by designer. don’t send any intro email yet until after this…. don’t want to bombard the client. LMK if you have any questions.


    2017-07-10 | jessica.c
    Facebook and Twitter is up and running. Will update artwork for social media once site is complete. Jan needs to oversee Google+ setup. Will create a new task.
    2017-07-06 | jessica.c
    Task has been created for BRC and Blog.
    2017-06-23 | jessica.c
    I will create a task for Jan for BRC and Charles for Blog after first draft has been sent.
    2017-06-23 | jan.s
    Reassigned to Jess.

    Leave a Comment:




    Design Interview Scheduled – Friday 6/23 @ 2pm PST closed
    Task: New Project | 2017-06-21 | Danny | #78113 |

    Please call his cell.


    2017-06-22 | danny.n
    Belinda, please cancel schedule on calendly. Read comment below. either he or I will update the schedule. Waiting for him to get back to me or when he schedule after filling out questionnaire. thanks.
    2017-06-22 | danny.n
    "Hi Danny, Thank you for setting up the DESIGN INTERVIEWfor this Friday afternoon... I just found out that i need to take my mother to the airport on Friday afternoon. So please let me know how I can reschedule this interview for a time early next week. Thank you again for your help. Mark Hagigi "

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-06-21 | Danny | #78112 |

    – Dr. Hagigi (very nice), needs a lot of guidance and wants us to take control with suggestions/recommendations
    – Dr is scheduled for Friday at 2pm PST. 6/23

    – Just start on Web, Logo, Social (fb, twitter, g+), & BRC first. All marketing products once site is developed.

    – We will be doing heavy marketing for him once new site is launched so please have site clean, navigational, personalized, reviews, call to action accessible, etc.
    – dr is very thorough with everything cause he had bad experience in the past.
    – currently needs patients and has no money but putting a lot of money into this project to do it right and hoping to get ROI in the future.

    – up to 15 Custom Content pages. Dr is aware additional ones are $100 per page in future.
    – ordered Logo Design, Social, Monthly blog, etc.
    – dr request if we can put up a temp site for him (optizign) cause current one is not functional and useless.
    – once that is set, ok to have dr cancel with current provider.

    zocdoc: https://www.zocdoc.com/dentist/mark-hagigi-dds-194847 (get photos here of him and the office)


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-06-20 | Danny | #78011 |

    Website: $7,000* + $499/m**

    * 7 installments of $1,000
    ** monthly, please check with me when to start.


    2017-08-25 | chandra.t
    Set monthly to start 8/28/17.
    2017-08-25 | danny.n
    Chan, please initiate the charge of $500/m. Site is live and other features will be initiating.
    2017-06-22 | chandra.t
    Per Danny, set to charge 6/23/17. Monthly will start when site is close to completion.
    2017-06-21 | danny.n
    "Danny, Here is signed order form. Thanks Mark Hagigi"

    Leave a Comment:




    Revised Monthly Installments 
    Estimates | 2017-06-20 | Danny | #77996 |

    Revised monthly installments to help close order. Initial cost is a lot for dr so easing it. Can’t reduce initial anymore. Dr understands the value of the work but its a lot of money but knows he should do it right from the beginning.


    2017-06-21 | danny.n
    sk: 1:32pm
    2017-06-21 | danny.n
    called. LM. setn dr a f/u with login credentials again.
    2017-06-21 | danny.n
    sk: 8:40pm last night
    2017-06-20 | danny.n
    sk: 3:51pm
    2017-06-20 | danny.n
    sk: 3:29pm
    2017-06-20 | danny.n
    sk: 3:26pm immediately after
    2017-06-20 | danny.n
    gave dr long email assuring him we can get him where he needs to be investing in us. Told him i can't go any lower and it will be my final followup and to not pressure him. Wished him all the best in the future if i don't hear back.
    2017-06-20 | danny.n
    emailed him since he is checking his email right now.
    2017-06-20 | danny.n
    sk: 3:05pm & 3:10pm, & 3:19pm

    Leave a Comment:




    More Question & Response 
    Leads | 2017-06-19 | Danny | #77798 |

    “Hi Danny,
    Thank you for your emails. I appreciate your offering better option by spreading payment for longer helping to reduce the monthly fees. That is one of my concern considering we just started less than a year with many expenses and not producing mainly due to lack of new patients. One may argue to start with cheaper Plan (not 360 Plan) but this is the plan we really need at this time having better SEO and even having PPC hoping to see a jump start at least in short term.

    Considering I underestimate the importance of through evaluation of factors important to have an effective website and SEO when I chose my existing company and now ended up with a flat product and services (when i chose their best package) I am sure you understand why i want to better understand these services and look at others to compare and evaluate who would be able to help us and provide better value even for more reasonable price.

    having said that, I am seriously considering your company’s products and evaluating the 360 plan services as we discussed ( I can tell you have gone to your company’s website over and over again to read its services and study them in more details comparing to the competitor’s services. All in all I have a positive view about your services considering you have answered my questions in more detail.

    Yes, the price is important, but since its clear now the importance of strong online presence (I have wasted lots of money on prints ads) I want to make sure i can get best services that would help us bringing more new patients.

    Still, I don’t plan to spend much more on it, considering I already spent lots of time on it, so hopefully within a week to reach a decision.

    Last thing, since there is no detail about it in your company website, where can I find more details about your company review management service, there is no detail in the website except it says it shows them on top of google search? so what exactly it does?

    Last thing, how about video service, obviously videos are pretty expensive but do you offer them? Can they be added to your website in a later time.

    Thank you
    Mark Hagigi”


    2017-06-20 | danny.n
    sk: 3:07pm
    2017-06-19 | danny.n
    clicked on BRC example 12:27pm
    2017-06-19 | danny.n
    sk: 12:26pm
    2017-06-19 | danny.n
    sk: 10:55am
    2017-06-19 | danny.n
    sk: 9:20am
    2017-06-19 | danny.n
    dr replied to my offer to break up initial fee into 6 installments of $1,166 and 1 month waived of $499 (will charge 30 days later). replied back as well to show him examples of BRC.

    Leave a Comment:




    Question and Response 
    Leads | 2017-06-07 | Danny | #77137 |

    Dr. Hagigi,
    Thank you for the response. These are all great questions. I will clarify each one for you below:

    Thank you again checking with me. I consider your offer highly promising one but I am still evaluating more offer to make a decision on how to go forward since i am extremely disappointed the way i chose my existing web site company Online practice.
    The Online Practice is not comparable to us in not only Quality but also the Support. They are a “high-volume” company taking in a lot of new clients each month but has a high turn-over rate. They are all about quantity than quality. They have aggressive sales people who tell you what you want to hear, overbuild your expectation just so you can sign up. Once you realized you are not getting the service that was promised, that is when they simply ignore you until you decide to cancel. You are then replaced with new clients that will take your place. If you notice, they intentionally don’t have a Google+ Business Listing for Reviews because they know they are at high-risk for negative ones. If you see ours, we are 5-Star Rated with over 170 reviews, the highest among any companies in our industry. We stand by what we do and are confident hence why we expose ourselves for potential negative ones…. do you see any? NO! click here to view
    I mainly interested to your PPC campaign so If you allow me I would like to ask you couple of questions. I talked to couple of other companies and some suggested PPC (Per-per-click on Facebook either by itself or in conjunction with google Ad-words. Do you offer such service so a portion of budget can allocated to it? your company website mentions Social media marketing but I am not sure it offer PPC on Facebook as well. Some suggested it is cheaper than google and more exposure. i would like to know you take on it?
    Dr. Hagigi, I can tell you right now that PPC on Facebook does not work. Yes, it is cheaper than Google but it is cheap for a reason because there are not that many advertisers to compete against. If there are a lot of competition than it means there are a lot of potentials so it is all relative. We can setup PPC for you on Facebook which will cost about 25% of what you would allocate on Google, there are no extra cost for that with us but we do not recommend it. People on Facebook are on there for “Social” reason, not to search for a dentist. You can still get new patients from Facebook but it should be from “networking” which is targeted through your followers which are your existing patients, family, & friends following your Facebook page. For example, if i was a patient of yours following you on your facebook page… if I “like” or comment on your facebook post, that will trigger all of MY friends in my network which are good referrals. If ONE out of 300 of my friends in my network happens to be looking for a dentist, they would find you through me from that “like” or “comment” interaction.
    Companies who tries to sell you on Facebook PPC Ads means that they are not comfortable in Google Ad campaign so they will obviously promote what they know which are Social Media Ads. Our company, especially myself, I am Google Ad “certified” and our company is a “Google Partner” which means we are certified by Google.
    Overall, as part of the $500/m, if you’d like, we can allocate a certain budget you would like to test out Facebook Ad in addition to Google’s PPC. There will be no cost on our end for managing it if you’d like to test it out for a month or 2 to compare.

    Considering I am interested in 360 Plan having advanced SEO feature does any consultant would be assign to us to monitor and evaluate our SEO since for similar features many companies would assign someone to monitor the website ranking.
    Yes, I am your Consultant assigned your account. I don’t do the work but my marketing team who is working on your Advanced SEO will report to me directly. We send reports to our clients each month so they can see the progress of their ranking. Similar to the design process, i don’t do the work but I will be coordinating the projects from day 1. Anytime you have any questions or concerns, I am your primary contact. When it comes to Communication & future Support… we are on top of it for our clients. We earned our 5-Star with over 170 reviews for a reason 🙂

    To be candid with you the price of website ($7000 after discount) still way higher from other competitors and still I was not ble to see the difference your custom made web site would offer since it costing 1.5 to 2 times over others and many companies would atleast allow to spread the payment for much longer terms than 4 months that you are offering.
    Dr. Hagigi, let me know who you are talking to, I can assure you that these other companies are very similar to THE ONLINE PRACTICE which you will go through the same cycle. You will get what you pay for and that $1,000 or $2,000 or even $3,000 difference with what we do, you will see how the ROI will affect your goal. Even that $3,000 difference, if you get 2-3 extra patients in 1 month with us, that should more than pay for itself vs not getting any results. After that 1 month, everything else is paid for and it is just profit if it is consistent.
    There are only 2 or maybe 3 other companies in the US that are focused on healthcare like us and offers CUSTOM from SCRATCH websites, they charge on average $10,000-$15,000 with higher monthly fees and limitations.
    Overall, with all this being said, the BEST I can do which I have really pushed it is to break the installments to 4 installments of $1,750 (total $7,000) and $499/m (1st month waived). The $499 is not charged until after 30 days of the start of the project and with your 1 month waived, you technically will not be charged until 60 days after the start of the project.

    With this discounted rate, we will not discount you on the quality of work or any features. Some companies will do this but we do not.

    Thank you and let me know if you have any further questions. If it doesn’t work out for you, I do appreciate your time and sincerely wish you all the best. Just let me know, Dr. Hagigi!


    2017-06-13 | danny.n
    sk: 3:39pm
    2017-06-13 | danny.n
    sk: 1:52pm
    2017-06-13 | danny.n
    sk: 1:07pm ( 5 mins later)
    2017-06-13 | danny.n
    f/u with dr. final ditch effort.
    2017-06-07 | danny.n
    sk: 2:52pm
    2017-06-07 | danny.n
    sk: 2:33pm
    2017-06-07 | danny.n
    sk: 11:37am
    2017-06-07 | danny.n
    sk: 10:25am

    Leave a Comment:




    Updated Estimate 
    Estimates | 2017-06-01 | Danny | #76825 |

    “Hi Danny,
    Thank you for your email and follow up. I wanted you to know that I am seriously considering your proposal.it is not easy for me now when having a relatively new office which demands so much time to spend some hours on reach more information but I have a existing website that I chose earlier this year, without any prior evaluation, and now I had to do all over again. I am planning to reach a decision by end of this weekend.

    So I wanted to reach out to you to ask you see if you feel $500 for PCC is something that can achieve something reasonable since based on what I heard, thru couple of other people, that it may not be enough to get something thru google Ad with such budget.

    Also, despite the fact you allowed $7500 cost for website can be divided in 3 payments if that price can be little modified or somehow price can be lowered say for little less contents at this time and when funds is available more the contents can be expanded.

    Thank you again for your proposal. look forward to hear your thoughts.
    Thanks again.
    Mark hagigi “


    2017-06-06 | danny.n
    sk: 2:44pm
    2017-06-06 | danny.n
    called. lm. sent f/u.
    2017-06-02 | danny.n
    responded confirming that we can either do a temp site and start PPC MGMT if he wants to cut ties with the Online Practice. Or we can just direct the PPC to the current landing pages. this is up to him.
    2017-06-02 | danny.n
    "Hi Danny, Thank you for prompt reply. I appreciate your consideration in lowering the charges considering my office financial situation. Without taking your time much more... I wanted to ask you about your PCC management fee charges. I am assuming such charges is included in $500 monthly charge? since PCC work may need some consultation from your people ( as you mentioned further tweaking of it down the line is required) so how do you charge for it? Also, a new web site may take some times to buildup as you said maybe about 4-6 weeks! is it possible to have a landing page to at least start the PCC for a fee? or using my existing web site as landing page again for a fee ( since if I can cancel my service with online practice I still own the domain). This way we don't need to wait for web site to be ready to start PCC? I mentioned it since one place I contacted has offered me such an option. Reagrds, mark hagigi "

    Leave a Comment:




    Phone Conference #2 
    Estimates | 2017-05-26 | Danny | #76487 |

    See previous notes. Sent updated contract with login to order online.


    2017-06-01 | danny.n
    sk: 3:24pm
    2017-05-31 | danny.n
    sk: 10:50am
    2017-05-31 | danny.n
    sk: 9:42am
    2017-05-31 | danny.n
    sk: 9:30am
    2017-05-31 | danny.n
    sk: 9:06am
    2017-05-31 | danny.n
    sk: 9am
    2017-05-31 | danny.n
    sent dr a f/u. Offered dr 1 month waived since its end of the month if he gets the contract over by today.
    2017-05-31 | danny.n
    sk: 8:30pm (yest)
    2017-05-30 | danny.n
    sk: yest (monday)

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-05-26 | Danny | #76418 |

    Spoke to Dr – looking to switch from theonlinepractice.com – upset that he is nowhere to be found even when he googles his name or practice name. Site was online for only 3 months when I asked. Dr doesn’t really know much about SEO but has heard of it from them. He just doesn’t like the company because they simply got his business and ignored him along with wanting to charge him for other things.

    Pointed out to him that they recently got bought out and that there are instability. Also pointed out to him that his site is templated which is aware and also how it effects SEO.

    Spent over an hour talking to dr educating him on SEO and brought up PPC. Dr somewhat understands now and had pushed dr for 360Plan… it seems that dr is iffy about which one but is insterested… at this point it was more about pricing. Went into details the 360Plan what it entails. Dr knows that PPC MGMT willr equire add’l budget. Estimated for dr to start off with $500.

    Dr did see our designs and likes them.

    Sent dr proposal and all the info so he can review along with screenshots of clients on the 1st page of Google (showed him google search result for clients in LA so he can get an idea how PPC, G+ and SEO looks. Dr knows that SEO is not guaranteed and it takes time while PPC will get him on 1st page immediately. Recommend 360 would cover both and will get him to dominate like the examples i showed him if he does show up for SEO too.


    2017-05-26 | danny.n
    spoke to Dr. - Very intersted in the 360Plan per my suggestion to do it right from the beginning. Dr stated he doesn't have much money cause its a new practice but he trusts me so far and that I've been patient and attentive to him. Dr asked about future charges for design changes, told him its about $2,000. Dr asked for installment which I told him we can do at the most 3 installments which I can break up for him. Dr appreciated it. Sent dr updated contract for 3 installments.
    2017-05-26 | danny.n
    "Thank you Danny for your information. Mark hagigi '

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-06-22
    Questionnaire: 2017-06-27
    Site Download/Site Sucker: 2017-08-18
    Temporary Site: 2017-06-22
    Concept: 2017-08-17
    Approved: 2017-08-18
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-08-23
    Design # and Download: 2017-08-23
    Image Optim: 2017-08-23
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2017-08-18
    Update Other Products:
    Status Cake:
    Live Online: 2017-08-25
    Analytics Setup: 2017-08-23
    Analytics Report or Jetpack Setup: 2017-08-23
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved: 2017-08-18
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro: 2018-01-24
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2017-06-21
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-06-21
    2017-06-23
    Mobile
    Fluid Responsive
    2017-06-21

    Videos
    2017-06-21

    Marketing
    2017-06-21

    Reputation

    2017-06-21
    2017-06-23
    Facebook
    2017-06-21

    Google Plus
    2017-06-21

    Blog
    2017-06-21

    SEO
    2017-06-21

    Logo
    2017-06-21
    2017-06-23
    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan
    2017-06-21


    Estimates | 2017-06-20 | Danny | Revised Monthly Installments Ordered

    360 Plan


    Initial: 6 Payments of $1,166
    Monthly: $499


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones


    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    Advanced SEO

    Ongoing SEO (10hrs/m)

    PPC Management

    Google Adwords Management

    Review Management

    A 5-Star Reputation (Review Site)


    Regular Price:

    Initial: Payments of
    Monthly:

    Social Marketing

    Monthly Blogging with Custom Content

    includes all default features on far left. PPC Management Budget will start when site is live. Recommended budget of $500 per month. 1st monthly fee of $499 waived (authorized by Danny)

    COMMENTS:

    2017-06-21 | danny.n
    sk: 1:32pm
    2017-06-21 | danny.n
    called. LM. setn dr a f/u with login credentials again.
    2017-06-21 | danny.n
    sk: 8:40pm last night
    2017-06-20 | danny.n
    sk: 3:51pm
    2017-06-20 | danny.n
    sk: 3:29pm
    2017-06-20 | danny.n
    sk: 3:26pm immediately after
    2017-06-20 | danny.n
    gave dr long email assuring him we can get him where he needs to be investing in us. Told him i can't go any lower and it will be my final followup and to not pressure him. Wished him all the best in the future if i don't hear back.
    2017-06-20 | danny.n
    emailed him since he is checking his email right now.
    2017-06-20 | danny.n
    sk: 3:05pm & 3:10pm, & 3:19pm
    Leads | 2017-06-19 | Danny | More Question & Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-20 | danny.n
    sk: 3:07pm
    2017-06-19 | danny.n
    clicked on BRC example 12:27pm
    2017-06-19 | danny.n
    sk: 12:26pm
    2017-06-19 | danny.n
    sk: 10:55am
    2017-06-19 | danny.n
    sk: 9:20am
    2017-06-19 | danny.n
    dr replied to my offer to break up initial fee into 6 installments of $1,166 and 1 month waived of $499 (will charge 30 days later). replied back as well to show him examples of BRC.
    Leads | 2017-06-07 | Danny | Question and Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-13 | danny.n
    sk: 3:39pm
    2017-06-13 | danny.n
    sk: 1:52pm
    2017-06-13 | danny.n
    sk: 1:07pm ( 5 mins later)
    2017-06-13 | danny.n
    f/u with dr. final ditch effort.
    2017-06-07 | danny.n
    sk: 2:52pm
    2017-06-07 | danny.n
    sk: 2:33pm
    2017-06-07 | danny.n
    sk: 11:37am
    2017-06-07 | danny.n
    sk: 10:25am
    Estimates | 2017-06-01 | Danny | Updated Estimate Expired

    360 Plan


    Initial: 4 Payments of $1,750
    Monthly: $499


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Mobile Compatible

    Fully Functional on All Smartphones


    Regular Price:

    Initial: Payments of
    Monthly:

    Advanced SEO

    Ongoing SEO (10hrs/m)

    PPC Management

    Google Adwords Management

    Review Management

    A 5-Star Reputation (Review Site)

    Social Marketing

    Monthly Blogging with Custom Content

    includes all default features on far left. PPC Management Budget will start when site is live. Recommended budget of $500 per month

    COMMENTS:

    2017-06-06 | danny.n
    sk: 2:44pm
    2017-06-06 | danny.n
    called. lm. sent f/u.
    2017-06-02 | danny.n
    responded confirming that we can either do a temp site and start PPC MGMT if he wants to cut ties with the Online Practice. Or we can just direct the PPC to the current landing pages. this is up to him.
    2017-06-02 | danny.n
    "Hi Danny, Thank you for prompt reply. I appreciate your consideration in lowering the charges considering my office financial situation. Without taking your time much more... I wanted to ask you about your PCC management fee charges. I am assuming such charges is included in $500 monthly charge? since PCC work may need some consultation from your people ( as you mentioned further tweaking of it down the line is required) so how do you charge for it? Also, a new web site may take some times to buildup as you said maybe about 4-6 weeks! is it possible to have a landing page to at least start the PCC for a fee? or using my existing web site as landing page again for a fee ( since if I can cancel my service with online practice I still own the domain). This way we don't need to wait for web site to be ready to start PCC? I mentioned it since one place I contacted has offered me such an option. Reagrds, mark hagigi "
    Estimates | 2017-05-26 | Danny | Phone Conference #2 Expired

    360 Plan


    Initial: 3 Payments of $2,500
    Monthly: $499


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    Mobile Compatible

    Fully Functional on All Smartphones


    Regular Price:

    Initial: Payments of
    Monthly:

    Advanced SEO

    Ongoing SEO (10hrs/m)

    PPC Management

    Google Adwords Management

    Review Management

    A 5-Star Reputation (Review Site)

    Social Marketing

    Monthly Blogging with Custom Content

    - includes all default features on far left. PPC Management Budget will start when site is live. Recommended budget of $500 per month

    COMMENTS:

    2017-06-01 | danny.n
    sk: 3:24pm
    2017-05-31 | danny.n
    sk: 10:50am
    2017-05-31 | danny.n
    sk: 9:42am
    2017-05-31 | danny.n
    sk: 9:30am
    2017-05-31 | danny.n
    sk: 9:06am
    2017-05-31 | danny.n
    sk: 9am
    2017-05-31 | danny.n
    sent dr a f/u. Offered dr 1 month waived since its end of the month if he gets the contract over by today.
    2017-05-31 | danny.n
    sk: 8:30pm (yest)
    2017-05-30 | danny.n
    sk: yest (monday)
    Estimates | 2017-05-26 | Danny | Phone Conference Expired

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Platinum

    Regular Price: $8,999

    Initial: 2 Payments of $2,999
    Monthly: $149

    Gold Package

    Everything on Gold Package Plus

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo


    Advanced SEO

    Regular Price: $10,999

    Initial: 2 Payments of $3,749
    Monthly: $499

    Platinum Package

    Everything on Platinum Package Plus

    Advanced SEO

    Ongoing SEO (10hrs/m)

    PPC Management

    Google Adwords Management

    Review Management

    A 5-Star Reputation (Review Site)

    Social Marketing

    Monthly Blogging with Custom Content

    COMMENTS:

    2017-05-26 | danny.n
    spoke to Dr. - Very intersted in the 360Plan per my suggestion to do it right from the beginning. Dr stated he doesn't have much money cause its a new practice but he trusts me so far and that I've been patient and attentive to him. Dr asked about future charges for design changes, told him its about $2,000. Dr asked for installment which I told him we can do at the most 3 installments which I can break up for him. Dr appreciated it. Sent dr updated contract for 3 installments.
    2017-05-26 | danny.n
    "Thank you Danny for your information. Mark hagigi '