Shady Grove Point Dental

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    Profile ID: 103512




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    Past Due 
    Accounting | 2018-02-01 | Chandra | #117326 |

    Email past due $79 for web.


    2018-02-14 | chandra.t
    Doctor updated CV via phone (MasterCard ending in 0626), paid past due.

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    Demandforce Rep provided scripts 
    Notes | 2017-11-08 | charles.b | #103373 |

    ***Easy Scheduler Preview (image attached):
    Inline image 2
    Embed in

    Embed in


    ***Easy Reviews Preview (image attached):

    Embed in

    Embed in



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    Please Input provided demandforce script closed
    Task: Website | 2017-11-08 | charles.b | #103369 |

    Demand Force Rep provided code to add to Dr.’s website – please input.

    ***Easy Scheduler Preview (image attached):
    Inline image 2
    Embed in

    Embed in


    ***Easy Reviews Preview (image attached):

    Embed in

    Embed in



    2017-11-09 | catherine.c
    reviews added..
    2017-11-09 | catherine.c
    scheduler widget added. waiting for correct reviews code.
    2017-11-09 | charles.b
    Embed in
    href="//www.demandforce.com/widget/css/widget.css" />

    Embed in



    Embed in
    href="//www.demandforce.com/widget/css/widget.css" />
    Embed in



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    editor password sent 
    Notes | 2017-11-02 | Catherine C. | #101440 |

    Dr. Thomasian called to get access.

    360_hthomasian9550


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    Add Doctor image closed
    Task: Website | 2017-10-10 | charles.b | #94997 |

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    Add images closed
    Task: Website | 2017-10-09 | charles.b | #94207 |

    Please add attached images to staff bios on “Our Team” page


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    Site Issues 
    Notes | 2017-09-22 | charles.b | #89877 |

    Spoke w Dr. Thomasian – slider images werent working, font had changed – iamges in parallax sections look darker

    *** Updated font and slider images – working now

     

    **Issues came from recent template system update


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    Edit Requests closed
    Task: Website | 2017-09-11 | charles.b | #86237 |

    1. http://shadygrovepointdental.com/insurance-plans-we-accept/
    – Add Sun Life, Lincoln Financial,Guardian, Humana Federal Advantage, Dental Network of America, Dental Benefit Providers
    – Remove – BCBS Fed Employee

    2. home page under technology section – add the image of the scanner and the explanation is below , use bullet list

    TRIOS makes scanning fast and easy for patients ensuring optimal comfort.
    Helps give patients a great treatment experience.
    TRIOS sets new standards for speed and patient experience.
    The TRIOS accuracy is unparalleled.

    The scanner allows us to create high quality digital impressions in lifelike colors to evaluate treatment and improve patient dialogue.
    The 3Shape Trios scanner machine shade measurement was found to be more reliable than the human eye.

     


    2017-09-11 | catherine.c
    This task has been edited & completed.

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    F/U Email and Call 
    Notes | 2017-09-08 | charles.b | #86139 |

    Catherine notified me about Dr. Thomasians missed call. Left voicemail as well as email.


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    Update Artwork closed
    Task: Social | 2017-08-07 | Jan S. | #81211 |

    Please update artwork for the Google Plus of Shady Grove Point Dental.


    2017-08-10 | charles.b
    Artwork Updated - Closing Task

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    Google Listing – Transfer Of Ownership 
    Notes | 2017-07-28 | Jan S. | #80617 |

    Initiated transfer of ownership for the Google Listing of Shady Grove Point Dental, currently waiting for results.


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    G+ Listing closed
    Ticket: Social | 2017-07-26 | Danny | #80424 |

    Jan, please claim the listing below which has wrong address and phone.

    Dr is aware to look out for postcard or phone call with the PIN.

    https://www.google.com/search?q=Dr.+Helen+Thomasian&oq=dr.+hel&aqs=chrome.0.69i59j69i57j0l4.1518j0j4&sourceid=chrome&ie=UTF-8#q=Helen+Thomasian


    2017-08-07 | jan.s
    Info is officially updated, closing task.
    2017-08-07 | jan.s
    The Google Listing of Dr. Helen S. Thomasian, DDS is officially claimed and verified. Updated info for Google Listing, currently waiting for 3 days to elapse for full update.
    2017-07-28 | jan.s
    Initiated transfer of ownership for the Google Listing of Shady Grove Point Dental, currently waiting for results.
    2017-07-26 | danny.n
    Once done, please put link on site connecting the G+ listing to her site. Personalize the listing with her logo and pictures.

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    Redirect ABOUT US closed
    Ticket: Website | 2017-07-26 | Danny | #80423 |

    shadygrovepointdental.com/about-us/

    please redirect that page that is being indexed right now to go to the home page. Currently that page has no content but is indexed by google in the search result so she wants that link when clicked on to reroute to the home page.


    2017-07-26 | catherine.c
    Ticket has been completed. Closing ticket.

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    Please call closed
    Task: Other | 2017-07-26 | Catherine C. | #80421 |

    Dr. Thomasian returning your call. Please call her back.
    cell – 301-455-8915


    2017-07-26 | danny.n
    Ticket has been completed. Closing ticket.
    2017-07-26 | danny.n
    closing ticket. will call and note in the SEO POST below.

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    SEO Questions closed
    Task: Website | 2017-07-26 | Desirae.G | #80404 |

    Dr. Thomasian called and had a few questions regarding the SEO of her website and ranking.

    Please contact her via phone (either # is fine) or email hthomasian@aol.com.


    2017-07-26 | danny.n
    Ticket has been completed. Closing ticket.
    2017-07-26 | danny.n
    talked to dr. - Dr couldn't find her site when she googled her name "helen thomasian" which i did find on page 2 at the bottom considering its only been a week since site went live. Explained to her that it will take some time. Asked about G+ listing cause she tried verifying it but didn't work. She said she got the PIN via a phone call, entered it and no updates. It doesn't seem like its claimed. Address and ph # is wrong which needs updating and also put her logo and pictures and domain. Dr ok with us claiming it for her and will be on the lookout for the pin to give us.
    2017-07-26 | danny.n
    called. lm.

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    Footer Links closed
    Ticket: Website | 2017-07-26 | Desirae.G | #80403 |

    The following links in footer are broken. Please relink to its corresponding pages:

    -Meet Dr. Helen Thomasian
    -About Our Office
    -Smile Gallery

    SUPPORT: When this ticket is finished, please notify Dr. Thomasian.


    2017-07-26 | catherine.c
    Ticket has been completed. Closing ticket.

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    welcome letter emailed 
    Marketing | 2017-07-21 | Alec J. | #80114 |

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    Going Live Items closed
    Task: Social | 2017-07-20 | charles.b | #80085 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-07-20 | charles.b
    set site in statuscake. Analytics and Reporting are up. No redirects

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    Email: Your Website is Live 
    Design | 2017-07-20 | charles.b | #80084 |

    Hello Dr. Thomasian,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://shadygrovepointdental.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Thank you!!!

    Charles B.
    charles.b@optimized360.com


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    Going Live 
    Notes | 2017-07-20 | charles.b | #80006 |

    Spoke with Dr. Thomasian. She is ready to go live. She provided her google domain login credentials.

    UN: hthomasiandds@gmail.com
    PW: jibbycat16


    2017-07-20 | charles.b
    Once confirmed, add new task of implementing "Going Live Items" 1. Please add domain(s) to statuscake.com 2. Complete 301 Redirects (if applicable) 3. Setup Analytics & Reporting 4. Export XML from WP
    2017-07-20 | charles.b
    DNS record changed in her google domain account - check back to see if it went through, then sent "Your Site is Now Live" email

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    Edits closed
    Task: Website | 2017-07-18 | charles.b | #79849 |

    Dr. Thomasian sent email requesting further revisions:

    Dear Charles,

    please change the following:

    1. Add Dr. Helen Thomasian at bottom of home page above the office address X

    2. Add my email: hthomasiandds@gmail X

    3. Add the office fax: 301-340-7107 X

    4. Remove comma after suite 230 X

    5. Thanks for changing the slider picture X

    Under promotions:

    6. make a new box that says ” in-home whitening special for new patients $199 (usually $550)” X


    2017-07-20 | charles.b
    she requested several associations to be added as well which I did through customizer

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    emailed dr. editor login 
    Notes | 2017-07-18 | Catherine C. | #79830 |

    Email associated with account: hthomasian@aol.com

    Username: hthomasian

    Password: 3013409550_hthomasian


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    F/U and Edits 
    Notes | 2017-07-17 | charles.b | #79758 |

    Spoke with her on the phone: she requested edits listed below:

    1. Add reviews to review link (will have to create a read our reviews page or post) X
    2. She will Provide Associations she is affiliated with which Ill find the logos and add the links
    3. Replace Teeth image in last slider with group image of african americans family X
    4. Remove extra coma after suite number in Contact X
    5. Add email hthomasian@aol.com X
    6. Add fax #: 301-340-7107 X
    7. Change Phone to – P: X

    8. will also be providing names of colleagues – which we can add images and descriptions for later

    9. Add testimonials jotform to testimonials page X

    She said she would call again tomorrow in the morning to finalize and go live!!!!!!


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    F/U and Edits 
    Notes | 2017-07-11 | charles.b | #79367 |

    Spoke with Dr. Thomasian,

    She had the following additions for her website which she said she will be providing the files on Friday.

    – Has 3 colleagues that she wanted to include in “Our Team”
    – Office images as well as text to be included in a new “Our Office” tab – She had images from a booklet she wanted to include here as well (she owns the images)
    – Wanted to include a picture of someone of African American Decent somewhere, hasn’t decided where yet (may want to replace the image of the kid in the slider, include in a page or background image of a certain tab
    – Has more associations that she will provide and I will research and get the Association Logos

    Said she will include all of this additional content on Friday 7/14


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    F/U and Edits 
    Notes | 2017-06-26 | charles.b | #78372 |

    Called and left voicemail to see where we are with the project. Trying to convince to go live. She hasnt shared if she had further edits/updates for her site.


    2017-06-27 | charles.b
    Her mother recently passed away, which she informed me by email today. Why shes been unresponsive for the last several days

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    Latest Round of Edits closed
    Task: Website | 2017-06-21 | charles.b | #78102 |

    Dear Charles,

    Hi again. I was able to see the website menu bar clearly on my computer lap top this evening. I do have more changes:

    under SERVICES/page 4 ……please delete the SMILE GALLERY completely from page since it is on the menu bar

    under SERVICES/page 4 ……please delete BITE GUARD completely from the page

    under SERVICES/page 2……please delete GUIDED IMPLANT SURGERY completely from page

    I will call toward the end of the day. I do some other questions and concerns. We are almost there and thanks for working with me.

    Helen


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    Back Up DNS 
    Notes | 2017-06-20 | charles.b | #77920 |

    Name Server: NS-CLOUD-D1.GOOGLEDOMAINS.COM
    Name Server: NS-CLOUD-D2.GOOGLEDOMAINS.COM
    Name Server: NS-CLOUD-D3.GOOGLEDOMAINS.COM
    Name Server: NS-CLOUD-D4.GOOGLEDOMAINS.COM


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    F/U and Edits 
    Notes | 2017-06-19 | charles.b | #77843 |

    Spoke with Dr. Thomasian – She is willing to leave the Hamburger menu as is. She had a few edits she wanted to be implemented:

    1. Quotations marks taken out in logo wording X
    2. Make wording in Logo larger X
    3. “dental Implants” area – Darken the box to add more contrast for the text X
    4. Remove “Comprehensive Dentistry for the Whole Family” at top of page X

    5. Making Excerpt title Darker X

    – she may be playing around with the font styles


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    Replace Logo closed
    Task: Website | 2017-06-15 | Belinda | #77674 |

    Please replace current logo with this one: https://www.dropbox.com/home/Design/Projects/2-faizan-logos/Shady%20Grove%20Point%20Dental?preview=ShadyGrove-rev2-01.jpg

    crop if necessary.


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    Site Edits closed
    Ticket: Website | 2017-06-09 | charles.b | #77296 |

    Additional information I would like to list on the SERVICES page (not the services section on the HOME page)

    1.)Keep the REMOVABLE DENTURES section—-I had asked for you to change it to FLEXIBLE PARTIAL DENTURES and I’m asking to just keep REMOVABLE DENTURES as is …..I found in your very nice LIBRARY the section for VALPLAST ID:6306 this should be added here X

    2.)PERIODONTAL SCALING AND ROOT PLANING ID:375 should be added the image is good X

    3.)Your LIBRARY is very nice please add the following sections under SERVICES (not the HOME page services)
    WISDOM TEETH REMOVAL ID:656 the image is good X
    —–BONEGRAFTS ID:647 the image is good X
    —–IMPLANT SUPPORTED DENTURES ID:2741 X no shutterstock image id provided
    Use shutterstock image #______________________ XXXXXXXXXX
    ——SINGLE TOOTH REPLACEMENT ID :2700 the image is good X

    4.)——I had asked to have CHILDREN’S TEETH section…..please replace with PEDIATRIC DENTISTRY ID: 5790 X the image should be shutterstock_37652654-Image id not found XXXXXXXXXXXXXX
    —— add please section on Zirconia ID:6309 X
    ——add please IPS EMPRESS ID: X
    Image is good
    ——-add please VENEERS ID: 6307 image is good X
    ——-add please BRUXZIR CROWN ID: 7408 image is good X
    ——-add please GUIDED IMPLANT SURGERY ID :7402 image is good X

    5.)ARTICLES……in this section I would like to add a few more articles that are very nicely written from your library
    Please add the following articles below:
    ——-DENTAL IMPLANT BENEFITS ID: 2741 image is good X
    ——-ADULT ORTHO ID:856 image is good X
    ——-ORAL PATHOLOGY ID :18 image is good X
    ——–FACIAL TRAUMA ID: 12 image is good X

     

    ******

    Remaining notes from task #76776

    01.) Move Shady Grove Point Dental to the center. (PAUSE)

    03.) Remove color background from Shady Grove Point Dental.
    04.) Have the quote “Implants | Cosmetic | Family” underneath the logo.

    05.) Make the menu be present by default. (PAUSE)


    2017-06-19 | charles.b
    spoke with Helen regarding edits. Recorded in F/U and Edits #77843
    2017-06-14 | catherine.c
    Charles will contact client regarding clarification on some edits.
    2017-06-12 | charles.b
    Made updates from 3 sets of notes so some edits so some may have been mixed up. There are shutterstock image id's she specified to use but arent working in SS. But updated all service image change requests. What remains are template layout edits and logo design.
    2017-06-09 | charles.b
    Additional articles added - some shutterstock image id's not working - will follow up concerning these

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    Logo closed
    Ticket: Website | 2017-06-07 | Belinda | #77176 |

    Wants this exact icon and colors: shutterstock ID 410308888

    send with different font options for the business name “shady grove point dental”


    2017-06-13 | developerfaizan
    Revision has been uploaded in drop box folder named Shady Grove Point Dental Search
    2017-06-13 | belinda.t
    Name underneath "Shady Grove Point Dental"
    2017-06-12 | belinda.t
    currently, you have a folder named 'shady grove.." these changes are regarding those.
    2017-06-09 | developerfaizan
    ok. what name of logo will go underneath?
    2017-06-07 | belinda.t
    wants classy and modern fonts. both serif and san serif.

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    Revisions via email closed
    Task: Website | 2017-06-05 | Jan S. | #76937 |

    – Rename Articles to Patient Education X
    – Rename Removable Dentures to Flexible Partial Dentures X
    – Rename Dentures to Full Dentures X
    – Remove Smile Gallery from Services Feed. X
    – Add new category feed for Periodontal Treatment.
    – Do NOT remove Provisional Restoration X
    – Replace Intraoral Camera with Cosmetic Dentistry for the 4th featured service. X
    – Update images accordingly (Refer to attachment for specifics)
    – Update ABOUT US tab. X
    /* Please ADD to existing pages, otherwise create a new page. */

    01.) Meet The Dentist X

    “Welcome to Shady Grove Point Dental! Dr. Thomasian earned her BS degree from the University of Maryland College Park. She received her doctorate degree from the University of Maryland School of Dental Medicine in 1997 and post-doctoral residency in Advanced General Dentistry Residency in Baltimore. Dr. Thomasian provides highly personalized service and rewarding results from her state-of-the-art dental facility. Using the latest advances in dentistry we provide general, reconstructive, and cosmetic dentistry. Dr. Thomasian has more than 20 years of experience in general dentistry and advanced esthetic techniques. Dr. Thomasian is friendly, professional, punctual, and patient-focused. She strives to interact with all of her patients no matter what brings them in to the dental office. She is highly devoted to her practice and participates in continuing education workshops to ensure you will benefit from the most up-to-date dental techniques. Patient satisfaction is the reason she has grown her practice. She has built a reputation on trust and integrity. If simply looking for a second opinion she will gladly see you in her office for a consultation. Our office strives to provide affordable and quality dentistry for your entire family. Most importantly, we stress preventative dentistry hoping to catch the problem before it gets bigger and more costly to fix. Dr. Thomasian and her team will work hard to make coming to Shady Grove Point Dental a worthwhile, relaxed, and enjoyable experience. Dr. Thomasian looks forward to meeting you.”

    02.) Our Team X

    “Shady Grove Point Dental is highly motivated to make sure your experience with us is comfortable and informative. Helping our patients is the enjoyable way we spend our day. To learn more about our services or find out how we can help improve your smile, contact our practice today and schedule your visit with our doctor. Our compassionate and highly trained staff will answer any questions you may have. Trust the gentle touch of our dentist to give you a dazzling and healthy smile. ”

    03.) Office X

    “Our office is conveniently located in the heart of Montgomery County across from Shady Grove Adventist Hospital off Interstate 270. We are at the corner of Key West Avenue and Shady Grove Road. Our modern office building has plenty of free parking for our valued patients to make coming to see us a breeze. We also offer spa amenities to relax you.”

    04.) Your First Visit X

    “At your first visit you will be greeted with a smile. We will take a complete set of dental x-rays and review your medical and dental history. The doctor will perform a comprehensive oral evaluation of your teeth, gums, and all existing dental restorations. We will also perform an oral cancer screening using a specialized tool called VIZILITE. For your safety, unusual appearance of the soft tissue in the mouth may be referred to the oral surgeon for evaluation. For many, we will do a well-care cleaning but others who present with periodontal disease may need further gum treatment. The doctor will review all significant findings and formulate a dental treatment plan uniquely designed for you. At this visit, Dr. Thomasian will answer any questions and concerns you may have. Our staff members will assist you with payment options to help you achieve your dental goals. ”

    05.) Mission Statement

    “To provide a world class experience for our valued patients and provide comprehensive dental care from a kind and dedicated team of dental professionals.”

    /* Quoted 1-4 business days to complete. Forwarded all emails from Dr. Thomasian to you. */

    shadygrovepointdental.com-revisions
    2017-06-16 | charles.b
    Revisions made. Closing task

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    Photo Change Quote closed
    Task: Other | 2017-06-01 | Jan S. | #76826 |

    Dr. Thomasian was inquiring a quote for POTENTIALLY changing all photos for services and articles. There is currently a total of 44 services and articles altogether. Please follow up either with an email or phone call. Thank you.


    2017-06-02 | danny.n
    spoke to dr. - She has purchased photos from shutterstock and will be sending them over for us to update on the site.
    2017-06-02 | danny.n
    Ticket has been completed. Closing ticket.

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    Logo Draft #1: Feedback 
    Design | 2017-06-01 | Jan S. | #76787 |

    – Husband likes the first logo.
    – Dr. Thomasian likes the fourth logo.
    – Make the tooth more round and slightly bulkier.
    – Use different fonts from the ones currently used: Modern, Crisp, Contemporary
    – Use different light colors for the tooth beside blue.
    – Make “Shady Grove Point Dental” to be one line.
    – Use different layouts: to the right, on the bottom, etc.

    logo-draft-1

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    Revisions via Phone closed
    Task: Website | 2017-06-01 | Jan S. | #76776 |

    01.) Move Shady Grove Point Dental to the center. (PAUSE)
    02.) Make Shady Grove Point Dental a bit larger. X
    03.) Remove color background from Shady Grove Point Dental.
    04.) Have the quote “Implants | Cosmetic | Family” underneath the logo.
    05.) Make the menu be present by default. (PAUSE)
    06.) Make “Creating Amazing Smiles for over 20 Years” a bit larger. X
    07.) Update photos (REFER TO JAN)
    08.) Update Featured Services to the following: X
    – General Dentistry
    – Dental Implants
    – Invisalign
    – Intraoral Camera
    09.) Remove the Promotions section from the Home page. X
    10.) Add “Suite #230” to the business address. X
    11.) Add CareCredit to the Office page. X


    2017-06-12 | charles.b
    closing task
    2017-06-12 | charles.b
    Made all adjustments - remaining notes concerning logo and layout to ticket #77296
    2017-06-05 | jan.s
    #07 was addressed in a new task.
    2017-06-02 | charles.b
    made adjustments to all steps that I could - marked ones that I finished with 'X' **We are still waiting on Dr. Thomasian to provide slider/home page images of her choosing

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    Email: Your Website is Ready 
    Template Ready | 2017-05-31 | Jan S. | #76720 |

    Hello Dr. Thomasian,

    WEBSITE

    Congratulations! Your website is ready for your review.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://helenthomasian.360temp.com

    WEBSITE WALK-THROUGH

    When is the best time to go over the options or questions you might have? I’ll be glad to provide a walk-through to editing the site.

    Schedule a Call: https://calendly.com/optimized360/calls

    If you would like to make changes to the website in the future, please feel free to email us at support@optimized360.com. We welcome any questions regarding the website’s editor.

    LOGO
    Based off of our discussion, I have compiled a few concepts for your initial logo design. I have attached them in a separate email. Please pay attention to the different styles, fonts and symbols that are on the submission. Let me know what your thoughts are on each or if you’d like bits and pieces of each concept.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Logo Design closed
    Task: Other | 2017-05-26 | Jan S. | #76458 |

    Dr. Thomasian ordered a logo. Quoted 3-5 business days to completed. I have provided the necessary information down below as well.

    Style

    – Modern
    – Contemporary
    – Crisp

    Color

    – Gray
    – White
    – Neutrals with a pop of color

    Preferred Designs

    https://360controlpanel.com/client/general_images/design/logo-design/23.jpeg
    https://360controlpanel.com/client/general_images/design/logo-design/35.jpeg
    https://360controlpanel.com/client/general_images/design/logo-design/39.jpeg

    Additional Notes

    Dr. Thomasian really likes the references so provide some drafts based off of the attachments.


    2017-06-20 | jan.s
    Informed by Charles that this was settled, closing task.
    2017-06-07 | developerfaizan
    I have already done this revision on 3rd of June 2017 and has been uploaded in drop box folder.
    2017-06-06 | jan.s
    Dr. Thomasian likes the fourth logo. Make the tooth more round and slightly bulkier. Use different fonts from the ones currently used: Modern, Crisp, Contemporary. Use different light colors for the tooth beside blue. Make “Shady Grove Point Dental” to be one line. Use different layouts: to the right, on the bottom, etc.
    2017-06-03 | developerfaizan
    Correct revision files have been uploaded in drop box folder with file name ShadyGrove revised-3-01.jpg
    2017-06-02 | developerfaizan
    Please ignore previous uploaded files. I'll upload correct files shortly.
    2017-06-02 | developerfaizan
    revised drafts have been uploaded.
    2017-06-01 | jan.s
    08.) Add "Implants | Cosmetic | Family" as the quote for the logo.
    2017-06-01 | jan.s
    Please provide a new draft of logos: 01.) Use Logo #4 from Draft #1 as a starting point. 02.) Make the tooth more round and slightly bulkier. 03.) Remove the fade effect from the logo. 04.) Use different fonts from the ones currently used: Modern, Contemporary, Crisp, and Thin. 05.) Use different light colors for the tooth beside blue. 06.) Make “Shady Grove Point Dental” to be one line. 07.) Use different layouts: to the right, on the bottom, etc.
    2017-05-30 | developerfaizan
    uploaded in Dropbox. check now
    2017-05-30 | jan.s
    Please provide all varied logos in one file, thank you.
    2017-05-28 | developerfaizan
    Initial drafts have been uploaded in drop box folder named Shady Grove point Dental.
    2017-05-27 | developerfaizan
    Working has been started. Please put funds in escrow.
    2017-05-26 | developerfaizan
    Thanks for the new order. could you please share exact logo wordings that need to incorporate in logo? Also please put funds in escrow via upwork.

    Leave a Comment:




    360 Logo DQ 
    Design | 2017-05-25 | Jan S. | #76405 |

    Your Name: Helen S. Thomasian DDS, LLC.
    What name do you want in your logo? Shady Grove Point Dental
    Do you have a slogan you’d like to incorporate into your logo?
    Implant | Cosmetic | Family

    Style

    Classic vs Modern: 7
    Mature vs Youthful: 1
    Feminine vs Masculine : 7
    Playful vs Sophisticated: 9
    Economical vs Luxurious: 8
    Geometric Organic: 2
    Abstract vs Literal: 4

    Colors

    Color 1: #a5a083
    Color 2: #f3e7e7
    Color 3: #c7bf7f

    Describe what you’re looking for in a logo (if not, that’s okay!). Any examples?

    I like the grays, whites, neutrals with a pop of color

    Preferred Designs

    23: https://360controlpanel.com/client/general_images/design/logo-design/23.jpeg
    35: https://360controlpanel.com/client/general_images/design/logo-design/35.jpeg
    39: https://360controlpanel.com/client/general_images/design/logo-design/39.jpeg


    Leave a Comment:




    Logo Interview – Notes 
    Design | 2017-05-25 | Jan S. | #76363 |

    Dr. Thomasian pretty much wants this style.

    Criteria

    – Modern
    – Contemporary
    – Crisp

    Other Notes

    Dr. Thomasian will complete the 360 Logo DQ.


    2017-06-01 | jan.s
    Dr. Thomasian provided feedback/revisions via phone. Provided notes on CP.
    2017-06-01 | jan.s
    Logo Draft #1 was submitted on 05/31.
    2017-05-25 | jan.s
    Dr. Thomasian completed the 360 Logo DQ. Provided notes on CP.

    Leave a Comment:




    Adjustments closed
    Task: Website | 2017-05-24 | Jan S. | #76298 |

    Completed scheduled call with Dr. Thomasian. Provided interview notes on CP. Please make the following adjustments down below:

    01.) Use the Jay template design.
    02.) Use the following color scheme: Brown, Creme, & Grey
    03.) Select the appropriate images for the Hero Slider, Inner Slider, and Featured Services.
    04.) Use the following quotes:
    – “Creating Amazing Smiles for Over 20 Years”
    – “Comprehensive Dentistry for the Whole Family”
    05.) Mention that they have “Military & Senior Citizen discount” on the Office page.
    06.) Make the sure the following services are present:
    – Cosmetic Dentistry
    – Preventative Dentistry
    – Periodontics
    – Dental Implants
    – Veneers
    – Tooth-colored Fillings
    – Wisdom Teeth
    – TMJ
    – Root Canal
    – Mouth Guards
    – Invisalign
    – Sleep Apnea
    – Intraoral Camera
    – Oral Cancer Screening


    2017-05-31 | jan.s
    Website Ready email was sent, closing task.
    2017-05-30 | charles.b
    Design sent for review on 5/26
    2017-05-25 | charles.b
    All listed adjustments made, going through the rest of the customizer list to personalize the information.

    Leave a Comment:




    Template Interview: Notes 
    Complaint | 2017-05-24 | Jan S. | #76296 |

    05/24/17 – Template Interview

    Dr. Thomas is unaware of the template product. Scheduled phone call became a psuedo-custom interview.

    Websites She Referenced

    http://danhoangdds.com/

    Welcome to Bates Dental

    Overall Feel

    Sleek & Dark

    Color

    – Monotone
    – NOT Colorful

    Layout

    – Full Width

    Additional Notes

    – She will provide professional photography later.
    – She will provide her photo and bio later.

    Concerns

    – She gravitated more towards Bates Dental.
    – She may be disappointed with the template website.
    – She may be more suited for a custom website.


    2017-06-01 | jan.s
    Completed walkthrough with Dr. Thomasian and provide credentials to her website.
    2017-06-01 | jan.s
    Completed scheduled call with Dr. Thomasian at 10:00 AM PST today. However, unable to provide walkthrough due to technical difficulties. She was unable to receive emails during the call. Please reschedule for the walkthrough.
    2017-05-24 | jan.s
    Use the Jay template and make the necessary adjustments to be similar to Bates Dental.
    2017-05-24 | jan.s
    Spoke with Danny and Belinda regarding this case. Continue with the template process. Contact Danny if expectations and end results exceed the template product.

    Leave a Comment:




    Create Template Surge Tempsite closed
    Task: Website | 2017-05-23 | Jan S. | #76217 |

    Please create a template surge tempsite for Shady Grove Point Dental.


    2017-05-24 | jan.s
    Charles has completed the template surge tempsite for Shady Grove Point Dental, closing task.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-05-23 | Jan S. | #76215 |

    Hello Dr. Thomasian,

    Welcome to Optimized360!

    My name is Jan and I will be the designer working with you to get your new website up.

    To ensure that we have the proper information on your new website, please fill out our simple questionnaire below.

    Preliminary Questionnaire: https://form.jotform.com/62934768594171

    We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

    If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-05-23 | Danny | #76207 |

    – Dr. Thomasian (really nice)
    – practice opening in 3 weeks
    – ordered LOGO (she said she has a concept in mind, idea she saw from her Son’s tshirt)
    – likes to use this design: http://danhoangdds.com/ but discuss with her. Understand photos there are of the drs which she will need to provide. If you can get away with 1 of our templates similar to this, go with that. If not, its ok to use this and plug in her info.

    – client scheduled for interview tomorrow at 10am PST. Please call her cell.


    2017-05-25 | jan.s
    Completed scheduled call with Dr. Thomasian regarding logo. Provided interview notes on CP.
    2017-05-24 | jan.s
    Received request for scheduled call on Thursday, 05/25 at 10:00 AM PST for the logo.
    2017-05-24 | jan.s
    Completed scheduled call with Dr. Thomasian. Provided interview notes on CP, closing task.
    2017-05-23 | jan.s
    Received request for scheduled call on Wednesday, 05/24 at 10:00 AM PST.
    2017-05-23 | jan.s
    Reassigned to me.
    2017-05-23 | jan.s
    Reassigned to Charles.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-05-23 | Danny | #76206 |

    Website: $1,500 + $79/m

    – send dr invoice so she can give bank to mail in check. Dr stated she will get the business card next week. F/U on that card for the monthly. Let her know in the email to contact you when she gets that cause we need on file.


    2017-06-01 | chandra.t
    Charged.
    2017-06-01 | chandra.t
    Provided Visa ending in 0390.
    2017-06-01 | chandra.t
    Spoke to Dr. Thomasian, she mentioned the bank was taking a bit longer and does not want to delay the project, would like to use a credit card for the payment and switch it out for the second installment if the bank follows through.
    2017-05-23 | chandra.t
    Sent invoice and CC update form.

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-05-22 | Danny | #76125 |

    Spoke to Dr. – Shopping around for a site (non yet). Wanted to see if she should just do it herself depending on the cost. Also looking for logo. Stated she has a logo in mind that she saw from her son’s t-shirt. Asked if there are any issues with copying it. Told her our designer will let her know if there are nothing too distinct.

    Went over the cost of the Silver at a discounted rate. Told her what it entails. She had colors in mind which I assured her we can customize based on those and after the interview with designer. Asked about content which we provide.

    Was asking about marketing in the future if we recommend ZocDoc. Told her that ZocDoc is limited within their network vs Google where many people are looking. Went over PPC which she’s never heard. Asked about G+ Listing. Also went over how that works which she understands. Overall, she knows she is in a competitive area and 1st-page will take some time with G+ and in meantime to focus on PPC.

    Gave her a competitive quote. Sent her email with info so she can review. Very nice and potentially will order if she doesn’t decide to do on her own or gotten a more competitive rate already from other companies


    2017-05-23 | danny.n
    sk: 10:18am
    2017-05-23 | danny.n
    asked dr to login to try to view the proposal instead. If still doesn't work, give me fax # so i can fax. Client has an AOL acct. this could be the issue.
    2017-05-23 | danny.n
    "Hello I cannot open the attachment Helen S. Thomasian DDS"
    2017-05-22 | danny.n
    sk: 3:28pm

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    helenthomasian.360temp.com

    Intro & Gallery URL: 2017-05-23
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer: 2017-05-26
    Additional Pages:
    Review: 2017-05-31
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake: 2017-07-21
    Live Online: 2017-07-20
    Analytics Setup: 2017-05-26
    Jetpack Stats Setup: 2017-05-26
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro: 2017-07-24
    Concept: 2017-07-24
    Approval: 2017-07-24
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template
    2017-05-23
    2017-06-01

    Website


    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation


    Facebook


    Google Plus
    2017-07-26

    Blog


    SEO


    Logo
    2017-05-23
    2017-06-01
    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2017-05-22 | Danny | Phone Conference Sent

    Silver w/ Logo


    Initial: 2 Payments of $750
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Logo Design

    Work with a Designer to Build a Logo

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    includes all default features listed on the left

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-23 | danny.n
    sk: 10:18am
    2017-05-23 | danny.n
    asked dr to login to try to view the proposal instead. If still doesn't work, give me fax # so i can fax. Client has an AOL acct. this could be the issue.
    2017-05-23 | danny.n
    "Hello I cannot open the attachment Helen S. Thomasian DDS"
    2017-05-22 | danny.n
    sk: 3:28pm