SuperSmiles Dental Center

Please close out the account.

I’d like to go ahead and close the hosting account I have with you guys.

I really appreciate your time and all the hard work. Will definitely contact you guys back when I am ready to do some more marketing with you guys.

Thank you again!

WP
http://ske.d2b.myftpupload.com/
User: user33
Pass: RZYfVhkDauYs%1q^b@PoH46m

SFTP
Server: ske.d2b.myftpupload.com
User: sked41575208658
Pass: xex6)#7YjD

DB
https://a2nlmysqladm001.secureserver.net/wp/45
User: sked41575208658
Pass: OS{o77+-w

customer ID: 153462996
email: kkeyur.bhagat@gmail.com

Dr. Bhaghat called – wanted to move site to own host. Mentioned he did not have ownership. Sent him copy of contract. He will contact us after reviewing contract.

Keyur emailed to get admin access but later revealed he would like to host the site on his own. He does NOT have ownership.

——–
Thank you so much for your prompt response Ms. Belinda!

That sounds great to me! Please let know what steps are involved with this process. I’d like to transfer it to my different hosting server please and have full administration access to the site as well.

Thank you again Ms. Belinda!

———

My response:

Hello Keyur,

Your package with us does not come with ownership of the site. If you would like to host the site elsewhere, there is an ownership fee of $499. If you would like to purchase this, please let me know.

Regardless, you will receive administrative credentials to WordPress Dashboard within the next 48-72 hours.

Client needs WP admin access for SEO purposes.

Please move site to Godaddy and provide admin username + password. Email address should be under kkeyur.bhagat@gmail.com.

Please email login credentials to:
kkeyur.bhagat@gmail.com
belinda.t@optimized360.com

—————-

My email to client:

Hello Keyur,

Sure, I can submit a ticket to move the site to an isolated environment. Automatic updates to plugins, security and server information will be stopped. Any changes completed under your username cannot be fixed by us; however, we have a 14 day backup of the site.

Please allow 48-72 hours to retrieve credentials.

Client needs WP admin access for SEO purposes.

Please move site to Godaddy and provide admin username + password. Email address should be under kkeyur.bhagat@gmail.com.

Please email login credentials to:
kkeyur.bhagat@gmail.com
belinda.t@optimized360.com

—————-

My email to client:

Hello Keyur,

Sure, I can submit a ticket to move the site to an isolated environment. Automatic updates to plugins, security and server information will be stopped. Any changes completed under your username cannot be fixed by us; however, we have a 14 day backup of the site.

Please allow 48-72 hours to retrieve credentials.

Dr. Bhagat forwarded jotform email:
Hello Roberto,

We keep getting this email when people in Kansas make appointments with the following dentist. Can you please look into that?

thanks

The following form had email going to toni.kkbdental@gmail.com. Email for this form has been updated to legacy_dental@att.net (for Dr. Vodonick’s office)

stevenvodonick.360sites.net : Request An Appointment

Hello Dr. Bhagat,

Unfortunately, we do not provide administrative access to the websites as we are on a shared environment. Was there a specific reason why you needed access? Depending on the purpose, we might already have a solution for it.

Additionally, Roberto has taken a leave of absence due to family reasons. and would like to introduce you to Charles, whom answer your questions and/or complete edits for you in the future. He’s included in this email thread, but his email is the following:

charles.b@optimized360.com

If you have any questions regarding this, please let me know. I’ll be happy to answer.

Spoke with Dr – He will call me back

Roberto’s Email:
“Thank you Roberto!

Let me know when those errors are fixed so I can put the website out.

Also, what do you guys offer for marketing in the area?

Keyur”

Please replace the photo of the elderly couple in the Promotions slider with shutterstock_97340330. Screenshot attached.

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting

Hello Dr. Bhagat,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://supersmilesbuda.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Roberto
roberto.l@optimized360.com

Name servers: ns15.wixdns.net // ns14.wixdns.net

23.236.62.147

The header shape obscures the image and the text in one of the hero slider images. Please bring the elements down a bit. Screenshot attached.

The model is way off to the side in one of the slider images. Please zoom in. Screenshot attached.

Here’s the intended placement: 

One of the hero slider images is blurry. Screenshot attached.

Please link “Schedule Appointment” button to this URL:

https://reviews.solutionreach.com/vs/super_smiles_of_buda/appt

Please remove the current image in the home page hero slider and replace it with the following images:

shutterstock_155492036
shutterstock_410356036
shutterstock_95059276
shutterstock_576995485
shutterstock_620686832
shutterstock_157584008

Images and mock-ups are in Dropbox:
supersmilesbuda.com> Final PSD > hero slider images

From Toni:
“Ok, so doctor doesn’t like the model with the short blonde hair, he wants to know if we have another option to replace this model, he doesn’t like her teeth.”

Per Dr. Bhagat, I initiated a domain transfer from Wix.com to GoDaddy.

Please make the home page Promotions section a slider that displays multiple offers.

Each slider should contain the “View More Promotions” button.
The language, photo, and center highlight shape should all change.

These are the offers:

1) $1000 off Invisalign. Reg: $4500.

2) Brighten your Smile for Summer In-Office Whitening

$100 off Reg: $450

Call our office for additional whitening options.

3) New Patient $125 for exam, X-rays and *regular cleaning. (*Patient has no periodontal issues.)

4) Same day emergency – $75

Spoke to Toni. They really like the site, and are almost ready to approve it to go live. They will submit staff bios and pictures, as well as a list of promotions. Once those are up, they will be ready to go live.

Hello Dr. Bhagat,

Your website is ready for your review and to further customize.

We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://keyurbhagat.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Thank you!

Roberto
roberto.l@optimized360.com

Please bring the height of the hero slider down by at least 30%.

Please reformat images in services section so that that they don’t appear stretched out in mobile view (screenshot attached).

Please remove the white from inside the letters of the association logos (screenshot attached).

Please add login link to the copyright notice in the footer.

Please make this shape full width, and also flush with the top of the screen (screenshot attached).

URL: keyurbhagat.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

Below are specific instructions:

Roberto
roberto.l@optimized360.com

Hello Dr. Bhagat,

Your design has been approved!

Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/05/20170526-ss.jpg

Your design has been submitted to our development team. If you have any major changes to the design, please let us know. This process will take about 1-2 weeks. If you have content (photos, biographies, forms – anything you’d like to add to the site), please send it my way. You’ll have opportunities to review the site and make additional changes once development is complete.

Called and spoke to Toni – They like the design and are ready to approve. I’m waiting for a confirmation email from Dr. Bhagat.

Hello Dr. Bhagat, Toni.

Here’s another draft with a bit more purple. Let me know your thoughts on this version.

Thank you,
Roberto

Hello Dr. Bhagat,

I’ve compiled a design draft for your review.

Please take a moment to review this concept and let me know what changes you would like to see.

Let me know how you feel about the layout and colors of the design — text and images can be changed at any point.

Thank you,
Roberto

Current site:

supersmilesbuda.com

Dr. Keyur Bhagat
(512) 523-8183
toni.kkbdental@gmail.com

15300 South Interstate 35 #300
Austin, Texas – 78610

**The current site at supersmilesbuda.com is just a template site – the only bits of correct info on that site are the phone number, the map, and a couple of office photos. None of the doctors listed are real people.

Layout:

Curvy, soft, feminine
Light background

Reference:

http://radiancewellnessmedispa.com/

Feel:
calming, spa-like, professional, saturated colors

Colors:

+ https://goo.gl/JEBFu0

Images:

Families
Multi-ethnic, range of ages (clientele ages are infants – 40-somethings)

Required elements:

Social Media Links
Featured Services – Teeth Cleaning, Teeth Whitening, Cosmetic Dentistry, Root Canal Therapy/Crown
Promotions
Testimonials
Video
Contact Form
Membership Logos – Please put some temporary dental logos in for now, andI’ll replace them once I get that info from the doctor.
Office Map

Logo:
Saved to Dropbox

Dropbox: https://www.dropbox.com/sh/k2wdywfz8blbsz6/AACxCSZ8ZvEB6W3fTXNo1q4va?dl=0

Please create temporary site and include client original content (if any).

Hello Dr. Bhagat,

Welcome to Optimized360!

I wanted to reiterate that you can contact me at any point if you have questions or (and especially) if you have material to submit such as photos, promotional material or information about your office. You can also use the link below if you would like to schedule a talk ahead of time.

Schedule a Call: https://calendly.com/optimized360/calls

I look forward to working on this design with you.

Roberto
roberto.l@optimized360.com

Spoke to Dr. Bhagat and his office manager Toni. Dr. Bhagat said that he would be the sole decision maker, but Toni was far more active on the call than he was, and did most of the talking. I’ll copy them both on further communications.
They would like a calming, non-scary professional vibe in their design – “We’re here to help.”
Not “a lot of crazy colors.”
Their logo is purple and gray.

The current age group of their clientele is infancy – 40-something, though their area is very 30-something white-collar. They see a lot of Medicaid recipients, so they end up treating a lot of kids, but they are not a pediatric dentistry practice.

Your Name Keyur Bhagat
Desired Domain(s) supersmilesbuda.com
Do you have an existing Site? No
Practice Name SuperSmiles Dental Center At Buda
Secondary Title (Dr. Name) Dr. Bhagat
Tagline (slogan) Beautiful Smiles Last a Lifetime
Practice Address Street Address: 15300 S IH 35 Frontage Rd # 300
City: Buda
State / Province: Texas
Postal / Zip Code: 78744
Country: United States
Practice Telephone (512) 5238183
E-mail for Patients kkeyur.bhagat@gmail.com
Will you be the decision maker during this process? Yes
Sections Social Media Links
Featured Services
Promotions
Testimonials
Video
Contact Form
Membership Logos
Office Map
Doctor’s Bio
Office Summary
Overall Feel Modern
Corporate/Business
Elegant
Simple and Clean
Please Give us Examples of Websites You Like http://www.enameldentistry.com
Light or Dark Light Background (dark text)
Bright
Deep
Neutral
Monochromatic
Image Types Your Images (Upload or Email)
Specialty (Medical, Dental…)
Ethnicity Caucasian
Hispanic
Asian
African American
White, Indian
Age Group Children
Teen
Adults
Elderly
Demographic Retired
Working Class
Business (ex: downtowns)
Upscale
Specialty General Dentist
Top 3-4 Services Teeth Cleaning, Teeth Whitening, Cosmetic Dentistry, Root Canal Therapy/Crown.
Choose Your File(s) 00001.jpg

supersmilesbuda.com is currently with wix – he wants to transfer it over to us

Sent Design Questionnaire

Client is nice

Gold: $3,000 + $79/m
**6 Months Waived

(Potential Upgrade)

#: American Express ending in 1002
Name: Keyur Bhagat
Expiration: 11/2021
Code: 9094
Zip Code: 78744

Spoke with Dr. Bhagat – he purchased a practice which is he the sole owner of – they have 3 locations but will market himself since he owns one of the location (buda) – went over gold – he likes it – will want to call me back at 3:30

LM & Emailed F/U

think his website is: https://www.supersmilestexas.com/