Retina Vitreous Consultants

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    Profile ID: 103477




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    Email to Cancel 
    Notes | 2018-01-16 | Desirae.G | #115665 |

    Hello Dr. Knickelbein,

    Just checking in to see if you received the credentials needed so you can host the site. Please let me know if you have any questions and if you are ready to cancel. We will remove your site from our servers once we receive your go-ahead.

    Thank you!


    2018-02-05 | rod.l
    30 Days are up. Deleting this tomorrow.

    Leave a Comment:




    Website Files closed
    Task: Website | 2018-01-02 | Desirae.G | #113293 |

    Please gather all files needed to send to client to host website on their own.


    2018-01-16 | belinda.t
    What's the status?
    2018-01-05 | desirae.g
    Please send credentials to client so they can access the site/files.
    2018-01-03 | rod.l
    Site ready: http://d90.6e5.myftpupload.com/ Please review.
    2018-01-03 | rod.l
    d90.6e5.myftpupload.com
    2018-01-03 | desirae.g
    Godaddy
    2018-01-03 | rod.l
    Is this just files or hosting it on Godaddy?

    Leave a Comment:




    Re-hosting Price 
    Notes | 2017-12-29 | Desirae.G | #112838 |

    Quoted $300/$99m


    Leave a Comment:




    Account Transition to Desirae closed
    Task: Accounting | 2017-12-29 | Belinda | #112782 |

    Please email Dr regarding the charges if he were to host with us.


    2017-12-29 | desirae.g
    Emailed with hosting prices

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-12-07 | Jan S. | #109225 |

    Remove the contact form from the Contact Us page.


    Leave a Comment:




    Unable to Edit Excerpt For Post closed
    Task: Website | 2017-11-29 | Jan S. | #107271 |

    Dr. Knickelbein is unable to edit the excerpt (preview description) for posts. Unsure if this is due to role assignment (admin vs. editor). Please look into this and provide an update when available.


    2017-11-29 | rod.l
    When the site is moved, it won't matter. They will have full access.

    Leave a Comment:




    Revisions via Phone closed
    Task: Website | 2017-09-26 | Jan S. | #90630 |

    01.) Update the content AND excerpt for the Conditions We Treat posts. Please refer to the attachment.
    02.) Update the Hero Slider accordingly:

    – Slide #2: https://www.shutterstock.com/image-photo/pittsburgh-downtown-skyline-by-river-183727121
    – Slide #3: https://www.dropbox.com/s/jcnj2lslhnepzay/shutterstock_264183011.jpg?dl=0

    03.) Please fix the font size and padding for the What To Expect page so that it matches the other pages.

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Knickelbein once completed. */

    conditions-we-treat
    2017-10-04 | jan.s
    Thank you, closing task.
    2017-10-03 | catherine.c
    #2 not completed - please add slide 2 and 3.
    2017-10-03 | catherine.c
    Jan - please include original photo in ticket for #3
    2017-09-29 | catherine.c
    please update.

    Leave a Comment:




    Revisions via Email closed
    Task: Website | 2017-09-18 | Jan S. | #88317 |

    Update images for the following pages. Create a page if the page does not exist and place “coming soon” for the description.

    01.) What to Expect
    (http://jaredknickelbein.360sites.net/what-to-expect-when-visiting-our-offices/)
    Stock photo ID: 600723722
    https://www.shutterstock.com/image-photo/ophthalmology-oculus-sample-closeup-eye-model-600723722

    02.) Age-related Macular Degeneration
    (http://jaredknickelbein.360sites.net/age-related-macular-degeneration/)
    Stock illustration ID: 83736805
    https://www.shutterstock.com/image-illustration/eye-condition-macular-degeneration-83736805?src=_WsNIcD7n9jk26y3-v8IZQ-1-1

    03.) Vitreous Separation
    (Coming Soon)
    Stock vector ID: 128044661
    https://www.shutterstock.com/image-vector/floaters-flashes-128044661

    04.) Retinal Detachment
    (http://jaredknickelbein.360sites.net/retinal-tear-detachment/)
    Stock vector ID: 553769011
    https://www.shutterstock.com/image-vector/retinal-detachment-retina-choroid-553769011?src=taQ8LPeZKaFOVdgBDCxg4A-1-7

    05.) Diabetic Retinopathy
    (http://jaredknickelbein.360sites.net/diabetic-retinopathy/)
    Stock vector ID: 330344915
    https://www.shutterstock.com/image-vector/diabetic-retinopathy-damaged-retina-eye-disease-330344915?src=taQ8LPeZKaFOVdgBDCxg4A-1-49

    06.) Diagnostic Tests
    (Coming Soon)
    Stock photo ID: 632890571
    https://www.shutterstock.com/image-photo/young-female-ophthalmologist-using-apparatus-632890571?src=2SfnSRsvjf7KwOGol4n6zg-1-33

    07.) Treatments
    (Coming Soon)
    Stock illustration ID: 103992485
    https://www.shutterstock.com/image-illustration/laser-eye-surgery-therapy-on-103992485?src=WPeZ471yzTzhPF4VcgHwuA-1-82

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Knickelbein once completed. */


    Leave a Comment:




    Follow Ups 
    Notes | 2017-09-15 | Jan S. | #87832 |

    All time stamps for follow ups post ready.


    2017-12-21 | jan.s
    Called and LM. Followed up via email as well, currently waiting for a response.
    2017-12-12 | jan.s
    Followed up via email to notify Dr. Knickelbein that there are services that are provided under our monthly plan and moving the website results in discontinuation of all these services, currently waiting for approval.
    2017-12-12 | jan.s
    Dr. Knickelbein followed up via email and is ready to take over the website, please proceed.
    2017-12-11 | jan.s
    Followed up via email to provide updates, currently waiting for a response.
    2017-12-11 | jan.s
    Dr. Knickelbein followed up via email with revisions. Followed up via email to confirm submission to our support team.
    2017-11-29 | jan.s
    Spoke with Dr. Knickelbein and he is almost ready to go live. He just wants to confirm how to use the backend of the website prior to the transfer of files.
    2017-11-21 | jan.s
    Called and LM. Followed up via email as well, currently waiting for a response.
    2017-10-27 | jan.s
    Called and spoke with Dr. Knickelbein. He is currently reviewing the website with the other doctors and his IT guy to make sure everything is good to go before initiating the transfer of the website, currently waiting for a follow-up.
    2017-10-06 | jan.s
    Called and left a message., currently waiting for a response.
    2017-09-22 | jan.s
    Called and spoke with Dr. Knickelbein. He wants to look over the revisions first before moving forward, currently waiting for follow up.
    2017-09-15 | jan.s
    Dr. Knickelbein called and had revisions. Followed up via email to provide credentials.
    2017-09-15 | jan.s
    Website Ready email was sent on 09/05.

    Leave a Comment:




    Revisions via Phone closed
    Task: Website | 2017-09-15 | Jan S. | #87827 |

    01.) Make “Retina Vitreous Consultants” and “The Best Possible Care” slightly larger on the Header section.
    02.) Place Macular Pucker & Hole BEFORE Uveitis on the Featured Services on the Home page.
    03.) Add a period after M.D and Ph.D for each doctor on the Home page.
    04.) Update the color of the body text to #333333.
    05.) Rename “Services” to “Conditions We Treat.”
    06.) Remove the following posts in Conditions We Treat:

    – CRT (Corneal Refractive Therapy)
    – Photodynamic Therapy For Actinic Keratosis
    – Cataracts Surgery
    – Lens Options

    07.) Update the following posts in Conditions We Treat with the content from their current website (http://retinapittsburgh.com/index.php?option=com_content&view=article&id=3&Itemid=3):

    – Macular Pucker & Hole
    – Uveitis
    – Retinal Tear & Detachment
    – Retinal Vein Occlusion
    – Age-Related Macular Degeneration

    08.) Create a new post-category for “Test & Treatments” and copy over content from their current website (http://retinapittsburgh.com/index.php?option=com_content&view=article&id=4&Itemid=4). Diagnostic Tests and Treatments for Retina Vitreous Problems should be their own post with the post-category “Test & Treatments” enabled.

    /* Quoted 1 – 3 business days to complete. Please provide an update for Dr. Knickelbein once completed. */


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-09-05 | Jan S. | #84625 |

    Hello Dr. Knickelbein,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://jaredknickelbein.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Development Revisions closed
    Task: Website | 2017-09-01 | Jan S. | #84305 |

    01.) Please reduce the spacing between the wp-input and the footer for the INNER pages.
    02.) Please fix the jotform on the Contact Us page, the button is currently cut off.


    2017-09-05 | jan.s
    Thank you, closing task.
    2017-09-02 | developerbrijesh
    both point done please check

    Leave a Comment:




    Development Revisions closed
    Task: Website | 2017-08-31 | Jan S. | #83998 |

    01.) The logo and subtext “Retina Vitreous Consultants | The Best Possible Care” extends beyond the inner slider on Tablet view, please fix.
    02.) The preview description for the In the News and the Research & Studies sections should be editable via the excerpt section on its respective post.


    2017-09-05 | jan.s
    Thank you, closing task.
    2017-09-04 | developerbrijesh
    we have add code for EXCERPT section on its respective post please check if you have any changes then tell us.
    2017-09-01 | jan.s
    The In The News and Research & Studies sections indeed pull from their respective category. However, I am unable to edit the preview description UNLESS I edit the page itself. To address this, the preview description for each post should be editable via the EXCERPT section on its respective post. Please refer to http://jaredknickelbein.360sites.net/crt-corneal-refractive-therapy/ for an example, the EXCERPT section is currently filled out and active.
    2017-09-01 | developerbrijesh
    #1 when i checked its coming ok, but i still tried to fix it. if you still don't find its ok then please send a screen shot.
    #2 Please check it already coming via excerpt by its respective posts. check following post url . This section shows latest 2 posts in both categories.
    http://jaredknickelbein.360sites.net/our-new-offices/
    http://jaredknickelbein.360sites.net/welcome-to-retina-vitreous-consultants/
    http://jaredknickelbein.360sites.net/alcon-see/
    http://jaredknickelbein.360sites.net/regeneron-vista/

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    Development Revisions closed
    Task: Website | 2017-08-30 | Jan S. | #83574 |

    01.) Please add proper spacing between the featured image and the content for ALL inner pages.
    02.) Please add proper spacing between the rows for pages using Divi Builder.
    03.) The size of the inner slider should be 1/3 of the Hero Slider.
    04.) The “Testimonial” section should have the carousel effect to show multiple reviews WITH the directional arrows present by DEFAULT.
    05.) Have the Featured Services box center and provide proper padding for Tablet view.


    2017-09-05 | jan.s
    Thank you, closing task.
    2017-09-04 | developerbrijesh
    we have fix this. Please check.
    2017-09-01 | jan.s
    #1 is still not done. Please refer to http://jaredknickelbein.360sites.net/crt-corneal-refractive-therapy/. The content is directly underneath the image without any proper spacing, please fix.
    2017-08-31 | developerbrijesh
    we have done please check
    2017-08-31 | jan.s
    The Featured Service box should be centered ONLY on Tablet view, please fix.
    2017-08-31 | developerbrijesh
    please check, all points completed.

    Leave a Comment:




    PSD to WP: Jared Knickelbein closed
    Design Task: Development | 2017-08-25 | Jan S. | #83016 |

    URL: jaredknickelbein.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    – Make sure that the Hero Slider is implemented on the home page.
    – The size of the inner slider should be 1/3 of the Hero Slider.
    – The “Association” section and Social Media icons should have the “2D Transitions | Grow” effect upon hover. Please refer to the following link (http://ianlunn.github.io/Hover/).
    – The “Meet The Specialists” section will be the WP output.
    – The buttons should have the “Winona” effect with inverse colors. Please refer to the following link (https://tympanus.net/Development/ButtonStylesInspiration/).
    – The “In The News” and “Research & Studies” section should pull from their respective Post Category and show a preview of the two LATEST posts.
    – The “Testimonial” section should have the carousel effect to show multiple reviews with the directional arrows present by DEFAULT.
    – The background for the “Testimonial” section should have the parallax effect.
    – The “Map” section should be disabled and only activated when the user clicks on the map.
    – The Social Media icons should have the “2D Transitions | Grow” effect with inverse colors. Please refer to the following link (http://ianlunn.github.io/Hover/).
    – Please incorporate the SEO title based on the following formula: [pageTitle] – [city]+[specialty] – [practiceName].
    – Do NOT add SEO title individually per page, use Site-Wide SEO on Customizer.
    – Please add proper spacing between the featured image and the content for all inner pages.

    Jan
    jan.s@optimized360.com


    2017-08-30 | jan.s
    Thank you, closing task.
    2017-08-29 | developerbrijesh
    We have completed project on live server please check and give your feedback.
    http://jaredknickelbein.360sites.net
    2017-08-28 | developerbrijesh
    we have start work on local server

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-08-25 | Jan S. | #83015 |

    Hello Dr. Knickelbein,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/08/knickelbein-jared-4.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


    Leave a Comment:




    301s 
    Notes | 2017-08-25 | Jan S. | #83007 |

    Meet the Specialists


    http://retinapittsburgh.com/index.php?option=com_content&view=frontpage&Itemid=1
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=9&Itemid=9
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=10&Itemid=10
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=11&Itemid=11
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=12&Itemid=12
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=15&Itemid=15
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=14&Itemid=14
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=16&Itemid=16
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=3&Itemid=3
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=4&Itemid=4
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=5&Itemid=5
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=6&Itemid=6
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=38&Itemid=7
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=30&Itemid=8
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=22&Itemid=10
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=23&Itemid=11
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=24&Itemid=12
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=27&Itemid=15
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=26&Itemid=14
    http://retinapittsburgh.com/index.php?option=com_content&view=article&id=28&Itemid=16
    http://retinapittsburgh.com/files/Printable%20Directions%20Johnstown.pdf
    http://retinapittsburgh.com/files/Printable%20Directions%20Altoona.pdf


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-23 | Jan S. | #82852 |

    Hello Dr. Knickelbein,
    Based off of our discussion, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    Design Draft #3 Feedback 
    Design | 2017-08-17 | Jan S. | #81922 |

    Dr. Knickelbein likes the design draft but had some revisions.

    Revisions

    – Provide different font options for the practice name and slogan so that it is more elegant.
    – Please add the following societies / logos in another row:
    — Pennsylvania Academy of Ophthalmology
    — The Retina Society
    — The Macula Society
    – Please change “Our Team” to “Our Doctors” at top.
    – Please reorder locations at bottom accordingly:
    — Monroeville
    — Bethel Park
    — Cranberry
    — Johnstown
    — Altoona
    – Add “Macular Pucker & Hole” to the list of Featured Services
    – Please confirm the top images will be a scroll with the multiple different images we’ve looked at


    Leave a Comment:




    Design Draft #3 Follow Ups 
    Notes | 2017-08-15 | Jan S. | #81787 |

    Called and spoke with Dr. Knickelbein. He saw the design draft and likes it. He is just waiting on everyone’s feedback and he shall touch bases again within the next few days.


    2017-08-17 | jan.s
    Dr. Knickelbein followed up via email and provided feedback. Feedback was recorded on CP and followed up via email as well. Quoted 3 business days to complete.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-08-09 | Jan S. | #81399 |

    Hello Dr. Knickelbein,
    Based off of our discussion I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    Design Update Request from Dr. closed
    Task: Other | 2017-08-09 | Danny | #81386 |

    “Hi Jan, any update since our talk last week? Thanks”


    2017-08-09 | jan.s
    Followed up via email, closing task.

    Leave a Comment:




    Billing Question closed
    Task: Accounting | 2017-08-01 | Danny | #80856 |

    Chan, can you reply back to that email that includes DEB as well regarding below. I’ve responded back to dr with a general idea but cc’d you to confirm after you check their billing account

    “Hi Danny,

    Can you please outline the remainder of our payments (e.i. due date and amount)?

    Thanks”


    2017-08-01 | chandra.t
    Responded. I just sent an email to Patsy regarding this prior to this task.

    Leave a Comment:




    Design Draft #2 Feedback 
    Design | 2017-08-01 | Jan S. | #80827 |

    Dr. Knickelbein likes B-RetinaVitreousConsultants.jpg the most but had some revisions.

    01.) Shorten the height of the Hero slider just a little bit.
    02.) Use the image of the retina eye for the hero slider provided via attachment.
    03.) Display ALL doctors.
    04.) Add a section entitled “In the News” containing awards and publication.
    05.) For the Societies Section:
    – Remove the following.
    — Alpha Omega Alpha
    — PAMED
    — llegheny County Medical Society
    – Add the following.
    — Pittsburgh Ophthalmology Society
    — The American Uveitis Society
    — TheAmerican Society of Retina Specialists

    /* Dr. Knickelbein followed up via email on 07/29. */


    2017-08-01 | jan.s
    Quoted 3 business days to complete.
    2017-08-01 | jan.s
    Called and spoke with Dr. Knickelbein today to provide an update about Roberto as well.

    Leave a Comment:




    Transition Update 
    Notes | 2017-07-31 | Jan S. | #80763 |

    Retina Vitreous Consultants shall be under Jan’s list as of today. Please provide an update to Dr. Knickelbein regarding the transition.


    2017-08-01 | jan.s
    Called and spoke with Dr. Knickelbein to provide an update about Roberto.
    2017-08-01 | jan.s
    Called and left a message since Dr. Knickelbein was unavailable.
    2017-08-01 | catherine.c
    Doctor called - please call back 412-760-8004
    2017-08-01 | belinda.t
    Please forward or CC sales person (if not already).
    2017-07-31 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-27 | Roberto | #80544 |

    Revised draft 4 of 4


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-27 | Roberto | #80542 |

    Revised draft 3 of 4


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-27 | Roberto | #80540 |

    Revised draft 2 of 4


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-27 | Roberto | #80538 |

    Revised draft 1 of 4


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-21 | Roberto | #80162 |

    Hello Dr. Knickelbein,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.


    Leave a Comment:




    FTP info 
    Notes | 2017-07-21 | Roberto | #80130 |

    password: !8&JQ41z&xR4
    username: jaredknickelbein


    Leave a Comment:




    New website design closed
    Task: Other | 2017-07-18 | Roberto | #79835 |

    Please modify and update this design:

    https://360controlpanel.com/wp-content/uploads/2015/06/lazarus-sean-21.jpg

    Please use this photo:

    https://www.shutterstock.com/image-vector/human-eye-vision-abstract-blue-technology-264183011

    Required Sections:

    Featured Services/conditions treated
    + Age-related macular degeneration
    + Diabetic retinopathy
    + Retinal vein occlusion
    + Retinal tear and detachment
    + Uveitis
    Testimonials
    List of office locations
    Doctor Bios
    Membership logos

    Look and Feel:

    Modern
    Elegant
    Simple and Clean
    Light background, dark text

    Colors:
    Neutral

    Practice Name:
    Retina Vitreous Consultants

    Current site:
    retinapittsburgh.com

    Specialty:
    Ophthalmology

    Practitioner names:
    Robert L. Bergren, M.D.
    P. William Conrad, M.D. PhD.
    Bernard H. Doft
    Jared E. Knickelbein, M.D., Ph.D
    Karl R. Olsen, M.D.
    Avni P. Vyas, M.D.

    Practice Telephone: 412-683-5300

    Practice addresses:
    Monroeville:
    300 Oxford Drive, Suite 300
    Monroeville, PA, 15146

    Johnstown:
    969 Eisenhower Blvd.
    Johnstown, PA, 15904

    Altoona:
    Blair Medical Center
    501 Howard Ave.
    Altoona, PA 16601

    Bethel Park:
    2000 Oxford Drive, Suite 670
    Bethel Park, PA, 15102

    Cranberry:
    51 Dutilh Road, Suite 200
    Cranberry, PA, 16066


    2017-07-21 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Site samples sent 
    Design | 2017-07-18 | Roberto | #79808 |

    Sent Dr. Knickelbein a set of samples, got back really short replies – I’m sending him another set to try to narrow things down.


    Leave a Comment:




    Google Analytics 
    Notes | 2017-07-13 | Roberto | #79478 |

    UA-102504096-1


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    WP login info 
    Notes | 2017-07-13 | Roberto | #79474 |

    username: jaredknickelbein
    password: 360_knickels7


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-07-12 | Roberto | #79410 |

    Please create temporary site and include client original content (if any).


    2017-07-13 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-07-12 | Roberto | #79409 |

    Hello Dr. Knickelbein,

    Welcome to Optimized360!

    My name is Roberto and I’ll be the designer working with you to bring your custom website from concept to publication. I spoke to your account representative about your account and your initial choices.

    I look forward to discussing your design with you this afternoon.

    Thank you,
    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Design Questionnaire 
    Notes | 2017-07-12 | Roberto | #79386 |

    Your Name Jared Knickelbein

    Desired Domain(s) www.retinapittsburgh.com

    Do you have an existing Site? Yes

    Practice Name Retina Vitreous Consultants

    Tagline (slogan) The best possible care

    Practice Address Street Address: Suite 300, 300 Oxford Drive
    City: Monroveille
    State / Province: PA
    Postal / Zip Code: 15146
    Country: United States

    Practice Telephone (412) 683-5300

    Will you be the decision maker during this process? Yes

    Sections
    Featured Services
    Testimonials
    Office Map
    Doctor’s Bio
    Office Summary

    Overall Feel
    Modern
    Elegant
    Simple and Clean

    Light or Dark Light Background (dark text)

    Neutral

    Image Types Specialty (Medical, Dental…)

    Ethnicity
    Caucasian
    African American

    Age Group
    Adults
    Elderly

    Demographic
    Retired
    Working Class

    Specialty
    Ophthalmology – Retina

    Top 3-4 Services
    Age-related macular degeneration
    Diabetic retinopathy
    Retinal vein occlusion
    Retinal tear and detachment
    Uveitis


    Leave a Comment:




    Design Interview Scheduled – Wed @ 1pm PST closed
    Task: Website | 2017-07-11 | Danny | #79379 |

    Please call Dr’s cell at 1pm PST (4pm EST).


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-07-11 | Danny | #79332 |

    – Dr. Knickelbein, possibly his IT (Joe).
    – Client will be hosting the site on his own once it is ready, that will definitely be coordinated with Joe (IT).

    – Need a makeover that is responsive.
    – has multiple locations, refer to current site.
    – has forms on the site, refer to current site
    – needs custom content, request topics (SEO)

    – Dr will fill out questionnaire and select day/time for the interview


    2017-07-11 | danny.n
    dr filled out questionnaire already just now.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-07-11 | Danny | #79329 |

    Website: waiting on Gold or Plat.

    Contract sent but didn’t select option.

    update:

    Website: $4,000 + $0/m*

    *dr will have site hosted with his IT who is familiar with the setup and management.


    2017-07-11 | chandra.t
    Charged.
    2017-07-11 | danny.n
    Dr. decided to go with Gold not Platinum

    Leave a Comment:




    His IT – Joe (future hosting) 
    Leads | 2017-06-30 | Danny | #78747 |

    His IT guy JOE will be hosting/managing the site in the future:

    jbeierle@psipc.com

    Emailed back/forth with him and Dr. Knickelbein. Question confirming if our site is developed on WP platform


    2017-07-11 | danny.n
    called.. lm. f/u with dr if he had a chance to review to get started.
    2017-07-11 | danny.n
    sk: 12:09pm
    2017-07-11 | danny.n
    sk: 7:48am
    2017-07-10 | danny.n
    sk: 3:57 pm (immediately after)
    2017-07-10 | danny.n
    sent dr proposal to fax or electronically sign. Gave him link to prelim questionnaire as well along with gen idea of design process again.
    2017-07-10 | danny.n
    "Hi Danny, I think we're ready to get started with Optimized360. We are planning to host the website on our own. Can you please provide a breakdown of the fees and when they would need to be paid? Thanks, Dr. K"
    2017-07-10 | danny.n
    sk: 3:39pm

    Leave a Comment:




    Dr Called 
    Leads | 2017-06-28 | Danny | #78537 |

    Dr. called, close to finalizing and making a decision soon. Wants to let me know how hosting works cause he has his IT that can host. Told him he owns everything so he can host anytime.

    Dr should finalize soon and will get in touch with me to start.


    2017-07-05 | danny.n
    sent dr a f/u email.
    2017-06-29 | danny.n
    sk: 9:30am
    2017-06-28 | danny.n
    also mentioned photos if we provide. He wants to use pittsburgh skyline.

    Leave a Comment:




    Reference Request 
    Leads | 2017-06-07 | Danny | #77122 |

    “Hi Danny, can you please provide a few references, ideally from recent ophthalmology/retina groups who have used your service? Thanks”

    response:

    Dr. Knickelbein,
    Happy Wednesday.

    Here are a few that we’ve recently completed in Eye Care:

    Kapil Chothani (Dr’s husband) or Dr. Chothani – 647-523-0518
    Site is not live yet: http://krupachothani.360sites.net/
    Dr. Ebrahim – 504-723-9824
    http://theretinainstitute.org/
    Our 5-Star Google+ Business Listing – click here
    These are all verified reviews which are from actual clients.
    Over 170 reviews… the highest among any company within this industry.
    Let me know if this is sufficient, Dr. Knickelbein.


    2017-06-27 | danny.n
    sk: 3:20pm
    2017-06-27 | danny.n
    called.. lm. sent dr a f/u.
    2017-06-20 | danny.n
    sk: 10:20am
    2017-06-20 | danny.n
    called.. lm. sent f/u.
    2017-06-16 | danny.n
    sk: 10:22am
    2017-06-16 | danny.n
    called.. lm on his cell. sent him a f/u.
    2017-06-15 | danny.n
    told him we will have a dedicated review section on his site to get new reviews and also show reviews from 3rd parties (yelp, healthgrades, etc.) Showed him this: http://bothachiropractic.com/testimonials/
    2017-06-15 | danny.n
    "Great, does your Gold package include gathering and posting patient testimonials? "
    2017-06-15 | danny.n
    sent dr a long response along with screenshots of our clients on the 1st page.
    2017-06-15 | danny.n
    "Great, and would this "on-site" SEO help all of our offices show up on a google map search for instance?"
    2017-06-14 | danny.n
    sk: 10:58am
    2017-06-14 | danny.n
    went over with him what is included. Gave him link to Advanced SEO page of our site to learn more.
    2017-06-14 | danny.n
    "Hi Danny, how is SEO incorporated into your packages? Thanks"
    2017-06-12 | danny.n
    sent Dr. Knickelbein a f/u.
    2017-06-07 | danny.n
    my response: Dr. Knickelbein, Ours is built on a WordPress platform which is very advanced but at the same time user-friendly on your end in the future. A lot of these design groups you're talking to will probably use an existing theme (template) in WordPress to customize the design. Ours are literally custom from scratch which means we design the theme outside of WordPress on design software, once it is approved by you to develop, we import that unique theme into WordPress. If you'd like, let me know who you are talking to and I can confirm with you if their designs are template-based or not. Many claims that their designs are "custom design" but that really means they are "customizing a template" which is still a template. Also, I can point out to you all the limitations, hidden fees, terms, or disclosures you're not familiar with. In the future, if you want to do any updates, we are there at your disposal to do the updates on-demand which is unlimited. We work with only healthcare doctors such as yourself and staffs so we know how busy you are. Our turn-around time is within 1-2 business days once your site is launched. You will have the capability to login 24/7 to do updates yourself as well such as adding pages, rewriting verbiages, change office hours, upload images, etc. Anything that is more technical, you're more than welcome to let us know. This is all included in the monthly fees which are on a month to month basis (no long-term contracts). Companies with 1-year contracts are also an indication of hidden fees in the future which will obligate you to pay for updates or changes. Please let me know if you have any further questions that need clarification. Thank you!
    2017-06-07 | danny.n
    "Thanks Danny. I speaking with other design groups, it looks like several use WordPress to build the site. Is this the same for Optimized360, and if not, are updates to the site easy to perform on our own?"

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-05-11 | Danny | #75465 |

    Called dr within 2 mins of submission. Very nice. Thought it was quick.

    Asked for his website which he was embarrassed. It was horrible. Group practice (Ophthalmology). Not looking for any marketing cause he mentioned they are doing great but needs a better looking website to reflect them better. Had asked what the process was with us as far as design.

    Gave him overview of the design process along with diff bt us and others when it came to QPS.

    Went over the Gold and Platinum (No Video).

    Dr asked about hosting on his own in the future and if he were to come back. Told him it there is a reactivation fee which can range from $200 to $500 depending on how long & the complexity of the files based on the changes they’ve made in bt that time.

    Dr was overall extremely nice… seems to be in early phase of research and need to discuss with his colleagues. Sent proposal along with examples. Very nice. call next week to f/u.


    2017-06-01 | danny.n
    sk: 3:25pm
    2017-06-01 | danny.n
    called.. Dr is not available. Lm with front. sent a f/u.
    2017-05-17 | danny.n
    sk: 9:38am
    2017-05-17 | danny.n
    responded confirming that it is optional. Pointed out the ownership again which is a feature we offer by default based on our designs that we provide our clients.
    2017-05-17 | danny.n
    "Hi Danny are there any required monthly hosting fees?"
    2017-05-16 | danny.n
    called.. lm setn f/u.
    2017-05-11 | danny.n
    sk: 9:35am

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-07-12
    Questionnaire: 2017-07-12
    Site Download/Site Sucker: 2017-08-25
    Temporary Site: 2017-07-13
    Concept: 2017-08-23
    Approved: 2017-08-25
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-09-05
    Design # and Download: 2017-08-25
    Image Optim: 2017-08-31
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup: 2017-07-13
    Analytics Report or Jetpack Setup: 2017-07-13
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved: 2017-08-25
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-07-11
    2017-07-11
    Mobile
    Fluid Responsive
    2017-07-11

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-06-30 | Danny | His IT – Joe (future hosting)


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-11 | danny.n
    called.. lm. f/u with dr if he had a chance to review to get started.
    2017-07-11 | danny.n
    sk: 12:09pm
    2017-07-11 | danny.n
    sk: 7:48am
    2017-07-10 | danny.n
    sk: 3:57 pm (immediately after)
    2017-07-10 | danny.n
    sent dr proposal to fax or electronically sign. Gave him link to prelim questionnaire as well along with gen idea of design process again.
    2017-07-10 | danny.n
    "Hi Danny, I think we're ready to get started with Optimized360. We are planning to host the website on our own. Can you please provide a breakdown of the fees and when they would need to be paid? Thanks, Dr. K"
    2017-07-10 | danny.n
    sk: 3:39pm
    Leads | 2017-06-28 | Danny | Dr Called


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-05 | danny.n
    sent dr a f/u email.
    2017-06-29 | danny.n
    sk: 9:30am
    2017-06-28 | danny.n
    also mentioned photos if we provide. He wants to use pittsburgh skyline.
    Leads | 2017-06-07 | Danny | Reference Request


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-27 | danny.n
    sk: 3:20pm
    2017-06-27 | danny.n
    called.. lm. sent dr a f/u.
    2017-06-20 | danny.n
    sk: 10:20am
    2017-06-20 | danny.n
    called.. lm. sent f/u.
    2017-06-16 | danny.n
    sk: 10:22am
    2017-06-16 | danny.n
    called.. lm on his cell. sent him a f/u.
    2017-06-15 | danny.n
    told him we will have a dedicated review section on his site to get new reviews and also show reviews from 3rd parties (yelp, healthgrades, etc.) Showed him this: http://bothachiropractic.com/testimonials/
    2017-06-15 | danny.n
    "Great, does your Gold package include gathering and posting patient testimonials? "
    2017-06-15 | danny.n
    sent dr a long response along with screenshots of our clients on the 1st page.
    2017-06-15 | danny.n
    "Great, and would this "on-site" SEO help all of our offices show up on a google map search for instance?"
    2017-06-14 | danny.n
    sk: 10:58am
    2017-06-14 | danny.n
    went over with him what is included. Gave him link to Advanced SEO page of our site to learn more.
    2017-06-14 | danny.n
    "Hi Danny, how is SEO incorporated into your packages? Thanks"
    2017-06-12 | danny.n
    sent Dr. Knickelbein a f/u.
    2017-06-07 | danny.n
    my response: Dr. Knickelbein, Ours is built on a WordPress platform which is very advanced but at the same time user-friendly on your end in the future. A lot of these design groups you're talking to will probably use an existing theme (template) in WordPress to customize the design. Ours are literally custom from scratch which means we design the theme outside of WordPress on design software, once it is approved by you to develop, we import that unique theme into WordPress. If you'd like, let me know who you are talking to and I can confirm with you if their designs are template-based or not. Many claims that their designs are "custom design" but that really means they are "customizing a template" which is still a template. Also, I can point out to you all the limitations, hidden fees, terms, or disclosures you're not familiar with. In the future, if you want to do any updates, we are there at your disposal to do the updates on-demand which is unlimited. We work with only healthcare doctors such as yourself and staffs so we know how busy you are. Our turn-around time is within 1-2 business days once your site is launched. You will have the capability to login 24/7 to do updates yourself as well such as adding pages, rewriting verbiages, change office hours, upload images, etc. Anything that is more technical, you're more than welcome to let us know. This is all included in the monthly fees which are on a month to month basis (no long-term contracts). Companies with 1-year contracts are also an indication of hidden fees in the future which will obligate you to pay for updates or changes. Please let me know if you have any further questions that need clarification. Thank you!
    2017-06-07 | danny.n
    "Thanks Danny. I speaking with other design groups, it looks like several use WordPress to build the site. Is this the same for Optimized360, and if not, are updates to the site easy to perform on our own?"
    Estimates | 2017-05-11 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $79*


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - month to month. * Self-Host at time of build-out

    Platinum (No Videos)

    Regular Price: $7,499

    Initial: 2 Payments of $2,499
    Monthly: $99*

    Gold Package

    Everything on Gold Package Plus

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    - month to month * Self-Host at time of build-out

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-01 | danny.n
    sk: 3:25pm
    2017-06-01 | danny.n
    called.. Dr is not available. Lm with front. sent a f/u.
    2017-05-17 | danny.n
    sk: 9:38am
    2017-05-17 | danny.n
    responded confirming that it is optional. Pointed out the ownership again which is a feature we offer by default based on our designs that we provide our clients.
    2017-05-17 | danny.n
    "Hi Danny are there any required monthly hosting fees?"
    2017-05-16 | danny.n
    called.. lm setn f/u.
    2017-05-11 | danny.n
    sk: 9:35am