Todd Yerondopoulos, DDS

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    Profile ID: 103472




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    Edits via Phone closed
    Ticket: Website | 2017-11-20 | Chandra | #105968 |

    Todd called to update images on

    – crowns-and-bridges page
    – cone bean page
    – waterline page


    2017-11-20 | chandra.t
    Ticket has been completed. Closing ticket.

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    Edits via Phone closed
    Ticket: Website | 2017-11-20 | Chandra | #105875 |

    Office pearls page
    – remove how to brush your teeth
    – remove electric vs manual toothbrush
    – add new post – Cone beam (from content library)
    – add new post titled “Dental Unit Waterline” (Todd will add content)


    2017-11-20 | chandra.t
    Ticket has been completed. Closing ticket.

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    site edits closed
    Ticket: Website | 2017-10-23 | Catherine C. | #98239 |

    1. Homepage – SPECIALIZING IN SPORTS DENTISTRY
    change to SPECIALIZING IN FAMILY & COSMETIC DENTISTRY

    2. Homepage – 2nd paragraph – change 5 to 10 years

    3. http://enamelcreations.com/office-slider/
    remove office slide #4

    4. http://enamelcreations.com/sports-dentistry/
    change 5 to 10 years

    5. http://enamelcreations.com/sports-dentistry/
    add new mouthguard photo

    6. http://enamelcreations.com/veneers-and-laminates/
    remove DYN section

    7. http://enamelcreations.com/patient-forms/
    add adobe acrobat icon

    8. Remove these articles:
    Dental X-rays
    Dental Post-Op Q’s
    Dental Health & Diet


    2017-10-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-23 | catherine.c
    Ticket has been completed. Closing ticket.

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    editor login – sent to dr. todd 
    Notes | 2017-10-23 | Catherine C. | #98182 |

    User: drtodd@enamelcreations.com
    Pwd: 360_drtodd9259319100


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    Kyle Leaving 
    Notes | 2017-09-07 | Danny | #85451 |

    “I can talk to you today if you would like. I also want to let you and Desirae know that next Thursday will be my last day in the office. Your new correspondence for the office will be either Megan (RDA) or Claire (business manager). You can still use this e-mail going forward. I want to help them get as much set up as I can before I leave, so if you could talk today, next Tuesday or Wednesday that would be ideal. Thanks.

    Kyle Takahashi”


    2017-10-20 | desirae.g
    "Hi Desiree, Kyle was accepted into dental school (YIPPEE!!)…so he’s no longer with us. I have forwarded the last 2 emails to Dr. Todd. He’ll be contacting you to further discuss any changes. Have a great weekend."
    2017-09-13 | desirae.g
    Sad to see him go, but thank you for the update!
    2017-09-13 | danny.n
    Desirae, just fyi.
    2017-09-13 | danny.n
    called, spoke to Kyle. Megan will be the main person taking over but she is not in the office all of the week. He said he will give her my contact info to call me next week so I can go over with her where they are at in the project and what was discussed prior. Wished him best of luck in his next venture.

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    Marketing Discussion 
    Leads | 2017-09-07 | Danny | #85447 |

    He had responded to Alec’s email which he is already on my calendar to touch base once site is launched.

    Waiting on his response to see what day/time he is available to go over the options.


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    Marketing products email 
    Marketing | 2017-09-06 | Alec J. | #85130 |

    2017-09-07 | danny.n
    Alec, he is already on my calendar to f/u once site is launched. Thank you.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-09-05 | Desirae.G | #84704 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim

     

    301 Redirects:

    Please go to Tools > Safe Redirect Manager > Create Redirect Rule
    “Redirect from:” – use the old path from old site (ie. /about-us/)
    “Redirect to:” – use the new path (ie. /about/)

    Please direct the pages to what you think is appropriate on new site. Some old site pages may not exist in new site. Please direct those to homepage.
    For all inner pages, use the page name only.  Full URL not needed.

    DO NOT redirect to same page names.

    Here are the 301s that need to be redirected:

    enamelcreations.com/about-us/
    enamelcreations.com/procedures/
    enamelcreations.com/our-office/
    enamelcreations.com/sports-dentistry/
    enamelcreations.com/testimonials/
    enamelcreations.com/faqs/
    enamelcreations.com/contact/
    enamelcreations.com/category/blog/
    enamelcreations.com/about-us/todd-yerondopoulos-dds/
    enamelcreations.com/office-forms/
    enamelcreations.com/finances/
    enamelcreations.com/staff/
    enamelcreations.com/affiliations/
    enamelcreations.com/safety-and-sterlization/
    enamelcreations.com/specialists/
    enamelcreations.com/2017/05/10/welcome-to-our-new-website/
    enamelcreations.com/pdf/Medical_Info_web.pdf
    enamelcreations.com/pdf/Patient_Reg_web.pdf


    2017-09-06 | catherine.c
    #1, 3, 4 done.

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    Email: Your Website is Live 
    Design | 2017-09-05 | Desirae.G | #84703 |

    Hello Kyle,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://enamelcreations.com

    You may need to clear your browser’s cache & history to see the new website as some settings are still propagating. If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


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    Old MX, IP, Nameservers 
    Notes | 2017-09-05 | Desirae.G | #84698 |

    97.74.180.128

    Name Server: NS17.DOMAINCONTROL.COM
    Name Server: NS18.DOMAINCONTROL.COM

    10 barracuda.rubiconn.net 72.52.68.10
    United States Fremont, California US
    Hurricane Electric, Inc. (AS6939) 60 min Blacklist Check SMTP Test

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    Mobile closed
    Task: Website | 2017-09-05 | Desirae.G | #84687 |

    HERO SLIDER; 3RD IMAGE
    -text box is sitting at the top of the image rather than the center; please see screenshot below and fix


    2017-09-07 | desirae.g
    "This is a common issue with Divi Slider, Divi actually manage the center/middle content using javascript and sometimes it occurred this issue. If you refresh the page again will get the correct position, I’ve nothing to do much about it. This kind of positioning issue can be with any Divi Slider but I'll check more about it and as soon as I get any perfect solution I'll update the slider : )"

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    Staff Photos 
    Notes | 2017-09-01 | Desirae.G | #84149 |

    Kyle sent new staff photos to be added, which I was able to do myself. We are close to going live.


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    Edits closed
    Ticket: Website | 2017-08-29 | Desirae.G | #83342 |

    MOBILE; HEADER
    -move the social media icons below the “appointments” button in the header for mobile ONLY

    MOBILE; HERO
    -some images and text are not displaying correctly in the slider (see screenshots below; mostly slide #2 with the two sports team logos)

    MOBILE; SPORTS DENTISTRY
    -text underneath each sports team logo is off (see screenshots below); “Oakland Raiders” should be centered below the Raiders logo and “Golden State Warriors” text should be centered below the Warriors logo
    -image slider is not showing the full images; please fix


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    Mobile closed
    Task: Website | 2017-08-28 | Desirae.G | #83224 |

    HEADER
    -decrease height of header (you may have to decrease size of logo and phone # a bit)
    -header/menu should NOT be fixed for mobile only; please adjust


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    Edits 
    Notes | 2017-08-28 | Desirae.G | #83221 |

    Kyle requested to add some articles, which I was able to do myself. Asked to go live.


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    Login Credentials 
    Notes | 2017-08-25 | Desirae.G | #83075 |

    created a username for Kyle (“info”) and emailed to him


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    Follow Up 
    Notes | 2017-08-25 | Desirae.G | #83030 |

    Emailed Kyle to follow up


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    Photos closed
    Ticket: Website | 2017-08-14 | Desirae.G | #81645 |

    Please replace photos on the 1st slideshow of this page with the ones found in Dropbox link below.

    http://toddyerondopoulos.360sites.net/sports-dentistry/

    New photos found here: https://www.dropbox.com/sh/qoswvbpja3kputo/AACtoo-6RgxvXIfSGHDfoUGaa?dl=0

    *There should be no text on the photos.


    2017-08-21 | catherine.c
    Ticket has been completed. Closing ticket.

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    Sports Dentistry Page 
    Notes | 2017-08-14 | Desirae.G | #81639 |

    Emailed Kyle that all edits have been completed and asked about the photos on the Sports Dentistry page. Currently hard to read text on top of images.


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    Photos For Website closed
    Ticket: Website | 2017-08-09 | Belinda | #81433 |

    1. Office Photos: please add to the office page as a slider. Make sure slides are square (you can change height of slider by adding padding inside DIVI module)

    2. Raiders Photos: add photos as gallery thumbnails on Sports Dentistry page. Title the section: Dr. Todd with the Oakland Raiders

    3. Warriors Photos: add photos as gallery thumbnails on Sports Dentistry page. Title the section: Dr. Todd with the Goldenstate Warriors

    picsofraiders warriorspics picsaroundoffice
    2017-08-11 | charles.b
    Please adjust edit 1. Slider is not square and there is a white image at the end of the slide.

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    Gallery Pictures closed
    Ticket: Website | 2017-08-09 | Belinda | #81431 |

    Please add the attached photos to the gallery. Place nicely.

    smilepics
    2017-08-11 | charles.b
    edits confirmed closing task

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    Website Edits closed
    Ticket: Website | 2017-08-09 | charles.b | #81382 |

    Email response to “Website Ready” notification:

    Thank you for the update with our website! It looks great so far, but there are a few things I would like to start changing:

    1. Changing the facebook, yelp, google, twitter youtube icons to be the actual color of their logos.

    2. “Contact Us” page:
    a. Change Office hours to Tuesday through Friday 8:00 AM – 5:00 PM.

    b. Remove the part about patient hours.

    3. “About Us” page:

    Replace wording with:
    “Welcome to the office of Dr. Todd Yerondopoulos, where we help improve our patients’ self-image, confidence, and well-being by perfecting their most valuable assets–their Smiles. Our team strives to provide the highest standards of dentistry and professionalism. Our state-of-the-art equipment, materials and techniques have revolutionized our approach to dentistry. We continue to educate ourselves on the latest dental techniques and products, always keeping in mind our patient’s health and comfort come first!

    The goal is to not only provide long lasting beautiful dentistry, but to provide it in a way that keeps you confident about your smile and comfortable the moment you enter our office. Our philosophy is to invest in the patients we have, not spend money on advertising gimmicks. We are grateful for all our patients and want you to know it. That’s why there’s always an assortment of beverages/ treats up front, Televisions in each room, and blankets/ pillows to keep you comfy.

    Maybe you neglected your dental health for a bit too long, or maybe past experience has left you with apprehension when it comes to dental care. Dental technology has come a long way from what you might remember. Welcome to comfortable dentistry.”

    4. “Meet Dr. Todd” page:

    Replace wording with:
    “Greetings, my name is Dr. Todd Yerondopoulos (Dr. Todd). I am a native Californian and graduated Cum Laude from Cal Poly, San Luis Obispo in 1992. Upon graduation I attended the University of the Pacific School of Dentistry and received my dental degree in 1996.

    I have also completed numerous continuing education courses including the prestigious Pacific Aesthetic Continuum (PAC~live), which focuses in state-of-the-art aesthetics and restorative techniques. Some of my skills include: restorative dentistry, CEREC (same day crown placement procedures), smile design veneer cases, implants, and Laser technology.

    The Bay area is my home as I have practiced here since 1996. I provide dental care to the community through my practice in Pleasanton where I currently reside with my loving wife and son.”

    5. “Sports Dentistry” page:
    Add slider from “Home- Testimonials Slider” page to “Sports Dentistry” page above wording “Free Offer!”

    6. Services:
    a. Make services in “services” tab, sub items within the “Services” menu.

    7. “For Patients” page:

    a. Create buttons “Patient Registration” and “Medical History” and link necessary forms to them (attached)

    b. Add text under forms: “Forms can sent through e-mail, Fax and Regular mail.”


    2017-08-11 | charles.b
    Sorry Shafiq I was referencing the wrong site - edits confirmed - closing task
    2017-08-11 | charles.b
    Sorry Abdullah I was referencing the wrong site - edits confirmed - closing task
    2017-08-11 | developershafiq
    Kindly point out the undone tasks.
    2017-08-11 | charles.b
    Edits have not been made. Please make edits

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    Add Services to Footer closed
    Task: Website | 2017-08-04 | Belinda | #81115 |

    On home page, there is a services bar, please add this bar to above the footer on INNER PAGES ONLY.


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    Email: Your Website is Ready 
    Custom Ready | 2017-08-04 | Belinda | #81093 |

    Hello Kyle Takahashi,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://toddyerondopoulos.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!


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    Customize Tempsite closed
    Ticket: Website | 2017-08-02 | Desirae.G | #80984 |

    Please copy/paste all content from existing website. Client is not able to obtain login credentials to existing website, so you will need to manually copy/paste. Please include all images as well.


    2017-08-03 | desirae.g
    I am customizing the site. Closing this task.
    2017-08-03 | desirae.g
    You have been added as an admin.
    username: 360developer103683
    pw: rlDgwMnV7pqZGfLKBw7@4wfU
    2017-08-02 | developershafiq
    Kindly grant me access to this website . Getting ERROR "You do not currently have privileges on this site"

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    PSD to WP: Kyle Takahashi closed
    Design Task: Development | 2017-08-02 | Desirae.G | #80941 |

    URL: toddyerondopoulos.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    Menu – fixed
    All buttons – should have a hover effect
    Inner pages – no hero image
    Feat. Services – hover effect of your choice
    Social Media icons – hover effect of your choice
    Reviews – entire section should be a slider
    Office photos – slider

    Desirae
    desirae.g@optimized360.com


    2017-08-03 | desirae.g
    Logo is fine. Will email you a list of fixes.
    2017-08-02 | developerrhythm
    Please upload .png version of the logo, at the moment it's a .jpg
    2017-08-02 | desirae.g
    Final logo uploaded to Dropbox. Please use that logo for the header.

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-08-02 | Desirae.G | #80940 |

    Hello Dr. Kyle Takahashi,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/07/todd-yerondopoulos.jpg

    I will be making the modifications you requested to the design before sending to development. If you have any other major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

    Thank you!


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    Design Draft Feedback 
    Design | 2017-08-01 | Desirae.G | #80877 |

    “The design looks good so far to me. I would like to give you more images to use and will get them over to you when we get them. In the review section with Steph Curry, could we make that a slideshow of pictures? Also, for the twitter/ facebook/ yelp icons, can we make them the actual colors of their logos? Thanks, looking forward to hearing from you.”


    2017-08-01 | desirae.g
    Asked for approval.

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    Follow Up 
    Notes | 2017-07-27 | Desirae.G | #80560 |

    Called and left a message for Kyle. Also sent another email.


    2017-07-31 | desirae.g
    From Kyle: " I have been out of the office the past week on vacation and just got back today. I am still waiting to get the credentials for you, should be ver5y soon. Thank you for your patience, I’ll be in touch."
    2017-07-28 | desirae.g
    Response from Claire: "I heard your voicemail message. Kyle is out of the office until this Monday, July 31st. His desk is pretty full….but I’m sure he’ll get back to you ASAP."

    Will follow-up again next week.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-21 | Desirae.G | #80137 |

    Hello Kyle,

    Happy Friday! Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Looking forward to your feedback!


    Leave a Comment:




    Design Notes 
    Design | 2017-07-17 | Desirae.G | #79721 |

    Current website:
    http://enamelcreations.com/ (LIKES: simple/clean, colors; DISLIKES: layout)

    Example:
    http://nhdentistrybeverlyhills.com/ (LIKES: simple/clean, colors, layout; DISLIKES: did not mention)

    LAYOUT
    -full width
    -sectional
    -clean/simple

    FEEL
    -modern
    -simple

    COLORS
    -similar to current website
    -black bg light text
    -same colors as logo

    IMAGES
    -does not want stock images, but will use for now until they send office images

    CONTENT
    -minimal
    -emphasize “Sports Dentistry”

    OTHER NOTES
    -use current logo
    -emphasize “Sports Dentistry” (Warriors and Raiders)
    -wants social icons in header and Appointments button
    -use current office/staff photos for now but they will be taking new ones
    -likes drop-down menus


    Leave a Comment:




    DQ Submission 
    Design | 2017-07-17 | Desirae.G | #79673 |

    Your Name Kyle Takahashi
    Desired Domain(s) enamelcreations.com
    Do you have an existing Site? Yes
    Practice Name Todd yerondopoulos, DDS
    Secondary Title (Dr. Name) Dr. Todd yerondopoulos
    Practice Address Street Address: 4713 First St. #155
    City: Pleasanton
    State / Province: CA
    Postal / Zip Code: 94566
    Country: United States
    Practice Telephone (925) 931-9100
    E-mail for Patients info@enamelcreations.com
    Will you be the decision maker during this process? Yes
    Sections Social Media Links
    Featured Services
    Testimonials
    Contact Form
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Spa-Like
    Simple and Clean
    Please Give us Examples of Websites You Like http://nhdentistrybeverlyhills.com/ http://midtowndentalcarenyc.com/ http://kcofp.com/
    Neutral
    Monochromatic
    Image Types Your Images (Upload or Email)
    Specialty (Medical, Dental…)
    Specialty Cosmetic dentistry
    Top 3-4 Services Cerec same day crowns, veneers, composite fillings, implant restoration


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    301’s 
    Notes | 2017-07-17 | Desirae.G | #79668 |
    urllist-5

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    Create Temp Site closed
    Task: Social | 2017-07-17 | Desirae.G | #79667 |

    Please create temporary site and include client original content (if any).


    2017-08-02 | desirae.g
    Client not able to access login credentials for existing website. I will submit a ticket to customize.
    2017-08-01 | desirae.g
    Waiting for Kyle to send login credentials so we can download content.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-07-17 | Desirae.G | #79666 |

    Hello Kyle,

    Welcome to Optimized360!

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Thank you for filling out the design questionnaire. I will be referencing this and the website examples in our scheduled phone call today @ 11am PST.

    I look forward to working on this design with you.

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-07-14 | Danny | #79598 |

    – Kyle (manager)
    – current site was developed by a patient. Very unprofessional and has mispells and image loading issues.

    – G+ Listing: make sure you link to this one, they have 2 but 1 is incorrect which he is working to eliminate
    https://www.google.com/search?q=Dr.+Todd+Yerondopoulos&oq=Dr.+Todd+Yerondopoulos&aqs=chrome..69i57j0l2.2946j0j4&sourceid=chrome&ie=UTF-8#q=Todd+Yerondopoulos

    – Dr. is dentist to the Oakland Raiders and GS Warriors. Emphasize this on the design to show credibility.

    – domain name: he is lookign to change it. Will let us know, once he confirms, make sure you do 301s to preserve the history.


    2017-07-17 | desirae.g
    No answer. Emailed Kyle and Sidekicked asking if there's another # I can reach him at.
    2017-07-17 | desirae.g
    Kyle scheduled a phone call @ 11am PST
    2017-07-17 | danny.n
    Desirae, this is the dentist for GSW Warriors. Fyi, I called Kyle at the office and noticed they are closed today. I've sent him an email to let him know if we should call him at 11 at the office or if there's another #. Will update you but still, call him at 11am this morning. Thx.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-07-14 | Danny | #79597 |

    Website: $3,500 + $79/m

    will fax or electronically sign by Monday


    2017-07-19 | chandra.t
    Charged, monthly starts 2/19/18.
    2017-07-19 | danny.n
    told him i still haven't received it yet if he tried faxing. waiting on his response.
    2017-07-19 | danny.n
    "thanks danny"
    2017-07-19 | danny.n
    resent him contract after talking to him yesterday. He said he'll get it over to me.
    2017-07-18 | danny.n
    kyle called back. Asked to send him teh contract again to fax back. Very nice. Resent recent contract.
    2017-07-18 | danny.n
    called. lm for Kyle to call me back regarding payment. Was suppose to fax. Did interview yest.

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    G+ Listing 
    Notes | 2017-07-14 | Danny | #79584 |

    https://www.google.com/search?q=Dr.+Todd+Yerondopoulos&oq=Dr.+Todd+Yerondopoulos&aqs=chrome..69i57j0l2.2946j0j4&sourceid=chrome&ie=UTF-8#q=Todd+Yerondopoulos

    He has 2, this is correct one to link to/from


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    Design Interview Schedule: Mon 7/17 at 11am PST closed
    Task: Other | 2017-07-14 | Danny | #79555 |

    Kyle (manager). Call main office #


    Leave a Comment:




    Revised Estimate 
    Estimates | 2017-07-14 | Danny | #79550 |

    2017-07-14 | danny.n
    spoke to Kyle, had 1 more question which is domain. Wants to change domain cause current one is confusing. Told him we can when he is ready which we will need to set it up so it will preserve his history. He will let me know once he finalizes what he wants to go with. Also has G+ Listing (2). 1 is claimed and he controls with over 60 reviews. The other has 1 review which was claimed by someone he forgot. He will try to contact google for this cause it shows under "Dr Todd Yerondopoulos" which is what many will type in. Schedule dinterview for Monday and he will fax to start

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    Roya Design – Discount $1000 
    Leads | 2017-07-11 | Danny | #79289 |

    “Hey Danny,

    Just to follow up, Roya has changed their offer to take an additional $1,000 off. This makes the build $1,000 + $1,000 for the custom pages. Wanted to let you know before I show everything to my boss to make a final decision. If your previous offer is the best we can do, then I’ll propose it to him today, wanted to give you a chance to counter. Thanks again and talk with you soon.

    Kyle Takahashi”

    my response:

    Kyle,
    Thank you for sending this over to me.

    First of all, that is ridiculous for a company to all of a sudden knock off $1,000. These are obvious signs that they can make up cost elsewhere which is what I had pointed out to you the “local seo” at $300/m with a 1-year commitment ($3,600/year). You will have to pay this year after year if you renew.

    Secondly, their designs like I had mentioned is not comparable to ours. Theirs are CUSTOM DESIGN vs ours, CUSTOM from SCRATCH. Their design, you DO NOT OWN it so what you pay them if you cancel with them in the future, you’re not allowed to take it with you.

    Yes it seems like its $2,000 for their website development and 5 custom content. Ours where I had left off proposed $3,500 + $79/m. Once again, it is custom from scratch with 10 custom content pages and you have full ownership and exclusivity of the entire website.

    My best and final offer is $3,500 (2 installments of $1,750) + $79/m (1st 6 months waived: $500 savings). This will net you total of $3,000 vs their $2,000 offer BUT it is Custom with 5 custom content AND the local SEO that you will have to pay at $300/m ($3,600 in the 1st year). You are technically paying $5,600 the 1st-year vs ours at $4,000 total 1st year ($3,500 + 6 free months + 6 remaining months at $79/m). Every year after that with us, it is at about $900/year for web hosting and you will potentially pay that $3,600 year after year. Their product is not comparable to us as well.

    This is to put things into perspective, Kyle which I hope you do see 🙂 I’ve seen this tactic and type of proposal many times.

    Thank you and let me know!


    2017-07-13 | danny.n
    sk: 11:16am
    2017-07-13 | danny.n
    told him i'll touch base with him next monday. Assured him again that when it comes to QPS, ours is very competitive.
    2017-07-13 | danny.n
    "Hi Danny, Yes I received your information, thank you for that. I believe we are going with you guys for our design, I’ll confirm in the next couple days thanks! Kyle Takahashi"
    2017-07-12 | danny.n
    didn't sk. Emailed him to see if he got my response yest.

    Leave a Comment:




    Quote from ROYA Web Design 
    Leads | 2017-07-07 | Danny | #79121 |

    “They said it was fully customized from scratch, not template. Here is their proposal:

    From: Benjamin Geier
    Date: June 23, 2017 at 10:59:35 AM PDT
    To: kyle.takahashi@gmail.com
    Subject: Roya.com

    Hi Kyle,

    Thank you for spending such a good amount of your morning with me on the phone. After learning more about the practice and your specific needs, I am confident that my team can put together a successful strategy that will meet and exceed these goals.

    I appreciate your candor in regards to the other companies you are looking into and I have taken their product, marketing services, and pricing into consideration in order to make this a easy decision for you and Dr. Todd.

    As I showed you, all of our websites are mobile-responsive and custom built to the specific vision and needs of each practice. There is no secret to what we do here at Roya.com, we simply follow Google’s Webmaster Guidelines and are rewarded with higher visibility for our compliance.

    After doing some more research in your specific market, I can safely say that your local online competition is missing the mark in many aspects of a successful online strategy. From using ‘Duplicate’ or ‘Canned’ content, to having structural issues such as incorrect Page Titles or inconsistent Meta Tags (the text that describes the page of content to the search engines. Visible under a result when you do a search.) A good way that I initially gauge a market’s overall online competition and their competency is by doing a search and if another online resource such as Yelp populates on top, opportunity is huge. This communicates that Google is not finding a good source of information and is resorting to another source to fulfill the search request.

    You had mentioned that Optimized360 is offering you “exclusivity,” but after doing a quick search in your area, I found that Smile Solutions uses them for their online strategy. They have duplicate content and structurally are not optimized to be found online.

    My promise to you is that I will always take a consultative approach to everything we discuss with your online strategy. I am confident that you can better allocate the funds that you are currently giving to Yelp, as you have many other resources for Positive Reviews.

    Your success online translates to my success and our long term business relationship, which is why I will encourage you to make decisions that have specific goals in mind with calculated steps in order to get there.

    Below is the strategy that I feel confident can get your practice to start being found online and bringing in more fee-for-service cases. I included 4 pages of content to begin, but will always say more pages are better, as it will help us to become a better resource in the eyes of Search Engines. To be competitive and accommodate your needs, I was able to get it approved to split the initial payment; 1/2 upon signing, 1/2 once site has been approved and goes live.

    Custom Website Design $2,000 one time fee – (List is $5,000)
    · Custom Mobile Responsive Website Design
    · Professional On-boarding team
    · Domain Registration / Renewal
    · Social Media Integration
    · 20 Pages of Complimentary Content Migration
    Custom Content Authored to Dr. Todd Yerondopoulos $250 / page x 4 (includes SEO integration)
    1. Restorative Dentistry
    2. Dental Crowns (CEREC Same Day)
    3. Cosmetic Dentistry
    4. Porcelain Veneers

    Platform Software License $100 / mo (with 12 month commitment)
    · Proprietary Content Management System (Canvas CRM)
    · Cloud hosting (We host on the servers as Amazon)
    · Custom Blogging System
    · Call Tracking Technology
    · Included 600 minutes of Call Tracking
    · SMS/Text Lead Capture
    · Google Analytics Integration
    · Phone & Email Support
    Local SEO $300 / mo (with 12 month commitment)
    · Google Map Submission
    · On-site Local SEO Configuration
    · NAP Citation Building
    · Local Search Google+ Business Page Creation
    · Google+ Monitoring and Customization

    Once again, thank you for spending some time with me. As you review my proposal, please let me know if you have any questions. I look forward to speaking again on Wednesday, if I have not heard from you sooner.


    Best Regards,

    Ben Geier
    Marketing Consultant”

    my response below:

    Kyle,
    Thank you for sending this over.

    What you are looking at basically is $3,000 for the website which is $2,000 for Web Development + $1,000 (4 custom content pages $250). Please make note once again that it is “CUSTOM DESIGN” not “CUSTOM from SCRATCH”.

    Generally, Custom Design means it is customizing off of another theme. Another important question to ask them is doing you OWN the site which means if let’s say your contract is over or if you stop paying them… are you allowed to take the entire website and have it hosted on your own or elsewhere. Please ask them that which is very important.

    As far as EXCLUSIVITY, Ben had pointed out 1 of our clients in Pleasanton which is where you are located. I believe he is confusing you with what I mean by EXCLUSIVITY. EXCLUSIVITY does not mean we only take on 1 client per city…. what it means is that your DESIGN which is custom from scratch designed specifically for you and your practice is exclusive to you. No other doctors ANYWHERE in the US or WORLD is allowed to use your design. If a doctor asks to use your design, we do not allow that.

    With regards to their “local SEO”, it is $300/m and they are requiring that you commit to 1 year which equates to $3,600 in addition. This is how a lot of these companies makeup/compensate the cost and indirectly make you sign contracts.

    The quote I had given you comes with 10 Custom Content Pages vs their 4 pages. Even if you want more custom content pages in the future with us, it is only $100 per page vs theirs which is $250. The content is written with an SEO purpose to optimize that specific search term on that page.

    Hope all this clarifies your question and comparison, Kyle. If you are really considering working with us, the BEST I can do is to waive your monthly fee of $79/m for 6 months which is close to $500 savings. As a reminder, there is no contract (month to month contracts). Trust me, avoid signing any type of commitment which is what they are trying to make you do with the SEO program. Any SEO or Marketing, in general, should ALWAYS be on a month to month basis.

    Google+ Business Reviews: We are 5-star with over 175 reviews from actual clients. click here – We provide this link to all our visitors to see. With Roya, they don’t even have one online which means they either deactivated the listing (due to bad reviews) or they know they run a high risk of getting negative reviews. As you can see, we expose ourselves out there to get negative reviews by doing this but we are confident in our work, support, communication, & overall client satisfaction. Considering that it is a Web and Marketing company that deals with Google Listings for their clients as part of their $300/m SEO Service, they themselves don’t even have one. I am not trying to bad mouth them but these are the facts that I want to point out.

    Thank you and hope to hear back from you with any feedbacks.


    2017-07-10 | danny.n
    sk: 11:58am - clicked on our gallery link via the email
    2017-07-07 | danny.n
    sk: 12:44pm

    Leave a Comment:




    Revised Proposal 
    Estimates | 2017-06-22 | Danny | #78138 |

    Offered Kyle to offer his dr a risk-free design process. Will not charge until after 1st concept

    “Yes Danny,

    I am trying to convince my doctor that you guys are the company to go with. I’ll be in contact soon if we can move forward. Thank you for keeping in touch.

    Kyle Takahashi”


    2017-07-07 | danny.n
    pointed out to him they are custom design (predesigned). Assured him ours is very competitive and he can send the proposal over so i can review.
    2017-07-07 | danny.n
    "Danny, I will be in contact with you later today, I have a proposal from Roya website design that I am considering and speaking with today. Talk with you soon."
    2017-07-06 | danny.n
    called.. lm for kyle. Sent f/u with more recently developed sites.
    2017-06-27 | danny.n
    called.. lm. sent him a f/u.
    2017-06-23 | danny.n
    sk: 9:54am
    2017-06-22 | danny.n
    "Thank you, I will show this to the doctor today."

    Leave a Comment:




    F/U Response 
    Leads | 2017-05-24 | Danny | #76268 |

    “Hi Danny thank you for checking in. We are still in the process of deciding which company to go with. We are choosing from sesame, you guys, and rosemount media. I’ll be in touch thanks!”


    2017-06-21 | danny.n
    kyle clicked on examples i sent earlier. sk: 2:04pm
    2017-06-21 | danny.n
    sent him a f/u.
    2017-06-12 | danny.n
    called.. lm. sent another f/u with more examples.
    2017-06-02 | danny.n
    sent him a f/u.
    2017-05-30 | danny.n
    called.. lm for kyle. Sent him a few more examples.
    2017-05-24 | danny.n
    told him Sesame is nowhere near us with it comes to QPS. With Rosemont, they offer similar quality but pricing is a lot higher and their design process and future revisions has limitations on design hours and concepts (back/forth)

    Leave a Comment:




    Advanced SEO Quote – $500 
    Leads | 2017-05-12 | Danny | #75560 |

    Quoted him this. Rosemont quoted him $1,000/m which he thought was high. Keeping it competitive. Pleasanton, CA – not competitive and they have good history already.


    2017-05-23 | danny.n
    called.. lm. sent f/u

    Leave a Comment:




    Rosemont Contract Package Pricing 
    Leads | 2017-05-12 | Danny | #75557 |

    “Hey Danny,

    After speaking with a couple other companies, I have narrowed down my search to you guys, sesame, and Rosemount Media. Sesame has similar pricing to you all, except they have a $1,000 off promo for website construction and a slightly higher monthly fee. Rosemount media is significantly more expensive, both to set up and in their monthly fees, but they offer a lot. Attached is a sheet about what Rosemount offers in their monthly fees and I was wondering what you guys do differently since they charge about $1,000/ month in SEO optimization and maintenance. If you have time to look this over and get back to me that would be great, thanks!

    Kyle Takahashi”


    2017-05-19 | danny.n
    f/u with Kyle, was suppose to know today. Called... but no pickup. sent email.
    2017-05-16 | danny.n
    "Hey Danny, Yes I received the messages today thank you for the input. I am going through options with my doctor and will choose a company later this week. Thank you for following up, I will be in touch. Kyle Takahashi "
    2017-05-15 | danny.n
    called. lm on office vm. Noticed they are closed on Mondays. Sent Kyle a f/u letting him know i had called.
    2017-05-12 | danny.n
    Sent him a long response regarding Sesame and Rosemont. Sesame not in the ball-park with what we and Rosemont does. Gave him pointers on Rosemont how much they charge and in addition, other cost to add features on top. Quoted him $500/m for SEO for Pleasanton (half the price of Rosemont). This is if he wants to do in the future.

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-05-09 | Danny | #75336 |

    Kyle returned my call. Very nice.

    Shopping around for the dr. Current site was done by a patient. Pointed out all the issues (mispells & images not loading). Project took months. Tlaking to Officite, Prosites, Rosemont and a few others.

    Assured him that when it came to QPS, ours is very competitive. Pointed out to him what those other companies do vs what we do.

    Wants to make sure site is Responsive whcih I assured him. Also concern is site being future-proof which I assured cause our designs are custom from scratch which means we have control over future features and functionality vs template which is not.

    Went over design process as well. He asked to review the info with dr and compare with others after he speaks to them too. Hot lead.

    Call him in a few days.


    2017-05-09 | danny.n
    "Thank you for the time today Danny, I’ll be in touch after hearing from the other companies. Kyle Takahashi "

    Leave a Comment:




    Initial Contact 
    Leads | 2017-05-09 | Danny | #75327 |

    Called. Kyle was with a patient. Front took message. was very nice.


    2017-05-09 | danny.n
    site has a lot of mispells and some areas there are latin words (templated)

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
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    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
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    Alias Info
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    Milestones
    Introduction: 2017-07-17
    Questionnaire: 2017-07-17
    Site Download/Site Sucker: 2017-07-17
    Temporary Site: 2017-07-17
    Concept: 2017-07-21
    Approved: 2017-08-02
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-08-04
    Design # and Download: 2017-08-03
    Image Optim: 2017-08-03
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-09-05
    Analytics Setup: 2017-08-03
    Analytics Report or Jetpack Setup: 2017-08-03
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    Ordered Topics: (please submit a separate ticket)
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    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



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  • MILESTONES
    Website Backup:
    Introduction:
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    Concept:
    Approved: 2017-08-02
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
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    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
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    Previous FTP USER

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    ADDITIONAL EMAIL TO:



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    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
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    Active
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    Twitter


    Active
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  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-07-17
    2017-07-19
    Mobile
    Fluid Responsive
    2017-07-17

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-09-07 | Danny | Marketing Discussion


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2017-07-14 | Danny | Revised Estimate Ordered

    Gold


    Initial: 2 Payments of $1,750
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * competitive price matching with Roya Design - includes all default features listed on left.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-14 | danny.n
    spoke to Kyle, had 1 more question which is domain. Wants to change domain cause current one is confusing. Told him we can when he is ready which we will need to set it up so it will preserve his history. He will let me know once he finalizes what he wants to go with. Also has G+ Listing (2). 1 is claimed and he controls with over 60 reviews. The other has 1 review which was claimed by someone he forgot. He will try to contact google for this cause it shows under "Dr Todd Yerondopoulos" which is what many will type in. Schedule dinterview for Monday and he will fax to start
    Leads | 2017-07-11 | Danny | Roya Design – Discount $1000


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-13 | danny.n
    sk: 11:16am
    2017-07-13 | danny.n
    told him i'll touch base with him next monday. Assured him again that when it comes to QPS, ours is very competitive.
    2017-07-13 | danny.n
    "Hi Danny, Yes I received your information, thank you for that. I believe we are going with you guys for our design, I’ll confirm in the next couple days thanks! Kyle Takahashi"
    2017-07-12 | danny.n
    didn't sk. Emailed him to see if he got my response yest.
    Leads | 2017-07-07 | Danny | Quote from ROYA Web Design


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-10 | danny.n
    sk: 11:58am - clicked on our gallery link via the email
    2017-07-07 | danny.n
    sk: 12:44pm
    Estimates | 2017-06-22 | Danny | Revised Proposal Expired

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    ** 1st installment charged ONLY if design concept is approved for development (risk-free no obligation design process) - month to month. Guaranteed Competitive

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-07 | danny.n
    pointed out to him they are custom design (predesigned). Assured him ours is very competitive and he can send the proposal over so i can review.
    2017-07-07 | danny.n
    "Danny, I will be in contact with you later today, I have a proposal from Roya website design that I am considering and speaking with today. Talk with you soon."
    2017-07-06 | danny.n
    called.. lm for kyle. Sent f/u with more recently developed sites.
    2017-06-27 | danny.n
    called.. lm. sent him a f/u.
    2017-06-23 | danny.n
    sk: 9:54am
    2017-06-22 | danny.n
    "Thank you, I will show this to the doctor today."
    Leads | 2017-05-24 | Danny | F/U Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-21 | danny.n
    kyle clicked on examples i sent earlier. sk: 2:04pm
    2017-06-21 | danny.n
    sent him a f/u.
    2017-06-12 | danny.n
    called.. lm. sent another f/u with more examples.
    2017-06-02 | danny.n
    sent him a f/u.
    2017-05-30 | danny.n
    called.. lm for kyle. Sent him a few more examples.
    2017-05-24 | danny.n
    told him Sesame is nowhere near us with it comes to QPS. With Rosemont, they offer similar quality but pricing is a lot higher and their design process and future revisions has limitations on design hours and concepts (back/forth)
    Leads | 2017-05-12 | Danny | Advanced SEO Quote – $500


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-23 | danny.n
    called.. lm. sent f/u
    Leads | 2017-05-12 | Danny | Rosemont Contract Package Pricing


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-19 | danny.n
    f/u with Kyle, was suppose to know today. Called... but no pickup. sent email.
    2017-05-16 | danny.n
    "Hey Danny, Yes I received the messages today thank you for the input. I am going through options with my doctor and will choose a company later this week. Thank you for following up, I will be in touch. Kyle Takahashi "
    2017-05-15 | danny.n
    called. lm on office vm. Noticed they are closed on Mondays. Sent Kyle a f/u letting him know i had called.
    2017-05-12 | danny.n
    Sent him a long response regarding Sesame and Rosemont. Sesame not in the ball-park with what we and Rosemont does. Gave him pointers on Rosemont how much they charge and in addition, other cost to add features on top. Quoted him $500/m for SEO for Pleasanton (half the price of Rosemont). This is if he wants to do in the future.
    Estimates | 2017-05-09 | Danny | Phone Conference Expired

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    - month to month. Guaranteed Competitive

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-09 | danny.n
    "Thank you for the time today Danny, I’ll be in touch after hearing from the other companies. Kyle Takahashi "
    Leads | 2017-05-09 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-09 | danny.n
    site has a lot of mispells and some areas there are latin words (templated)