Bradenton Urology

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    Profile ID: 103420




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    add testimonial closed
    Ticket: Website | 2018-01-18 | Catherine C. | #116382 |

    At age 75 I found out one day I couldn’t go. After a trip to the ER where I got a foley catheter I was referred by my primary physician to Dr. Allen. I had immediate confidence that he could help me get back to a normal life. He recommended an operation with a green light laser. He had several test scheduled and then the operation. Everything went so well that I now function like a 40 year old. I can sleep all night without needing to get up. I am able to enjoy the wonderful activities here in Florida, thanks to Dr. Allen. He is a real gentleman and cares about every patient.

    William W


    2018-01-18 | catherine.c
    emailed completed.

    Leave a Comment:




    Email: Adapt Completed 
    Design | 2018-01-18 | Rod L. | #116369 |

    Hello Dr. Bryan Allen,

    Congratulations! ADApt is now installed onto your website. When patients visit your site, they will be able to click on the ‘accessible’ icon bar at the bottom of the screen to convert the site. Please let us know if you have any questions regarding ADApt and site accessibility.

    Optimized360 Support


    Leave a Comment:




    SSL & ADApt closed
    Task: Website | 2018-01-15 | Chandra | #115572 |

    Please set up SSL & ADApt and email Dr. Allen once completed bryanjallenmd@gmail.com.


    2018-01-17 | belinda.t
    Bradenton Urology is practice name.
    2018-01-16 | rod.l
    Adapt completed.
    2018-01-16 | rod.l
    Please confirm company info to proceed with SSL.

    Leave a Comment:




    SSL & ADApt closed
    Task: Accounting | 2018-01-15 | Chandra | #115570 |

    SSL & ADApt order from Dave:
    $0 + $20*/mo

    *pricing approved by Dr. Fahimi


    2018-01-15 | chandra.t
    Emailed Dr. Allen confirmation.
    2018-01-15 | chandra.t
    $79 > $99 on the renewal date 1/28/18.

    Leave a Comment:




    SSL interest 
    Notes | 2018-01-11 | Catherine C. | #115025 |

    Dr. Allen:
    Many times, when using firefox, I get an error that says my site is not trusted and I need to confirm a security exemption, etc. Is there anything you can do to make getting to my site any easier? Seems to happen mainly when I am at work. But I have no problem getting to other sites.

    Catherine:
    Emailed pricing: SSL + ADApt = $399 + $39/mo for both


    2018-01-12 | alec.j
    Catherine, this is Dr. Bryan email: " Danny, Call me when you have a moment. Thanks, Bryan" please call him let him know Danny is not here anymore and if it is about SSL you can transfer to Dave.

    Leave a Comment:




    Testimonial page received
    Task: Technical | 2017-12-28 | Alec J. | #112650 |

    Charles, please call him about this issue: “Danny, Regarding the testimonial page. Half the time, the box to type in the testimonial is not present.Please call me some time.Sincerely,Bryan”


    2017-12-28 | charles.b
    Will call on Tuesday 1/2/18

    Leave a Comment:




    plz contact Dr. Allen received
    Task: Website | 2017-12-06 | brent.d | #108711 |

    Dr. Allen called in and said his contract form from his mobile and desktop is not getting forwarded to email.


    2017-12-28 | charles.b
    All emails in jotform are accurate will send test submission and call back on 1/2/18 to see if it is working

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2017-10-26 | Catherine C. | #99593 |

    Dr. Allen is a an angel in disguise, a God sent. He is not about financial gain, he truly genuinely cares about his patients and takes all the time and resources needed to make sure his patients are well and stay well which is a blessing.

    Thank you Dr. Allen for going above and beyond for me, I truly appreciate you.

    Kindest Regards,

    Aima D.


    2017-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2017-09-14 | Catherine C. | #87708 |

    Dr Allen sure did improve my quality of life. I have had a problem for over 10 yrs and had two primary doctors who just passed it off as an age thing but one visit with Dr. Allen and I was on the road to recovery. With his expertise and professionalism he knew what my problem was and discussed in detail what my options were to achieve the ultimate solution to my problem and he did it in such a caring manner that I was totally comfortable with everything he recommended. I would just like to thank him for being my doctor and for what he did for me.

    Gustave S


    2017-09-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Conversation with Dr. Allen for G+ Link 
    Notes | 2017-09-07 | charles.b | #85776 |

    He works with several other Doctors that don’t care much for the internet – bad google reviews for them are reflecting on him through google business listing and he wanted to separate himself from this by creating his own business listing.

    Advised him that this couldn’t be done as they all share the same practice address as well as suite # (you can’t create a new business listing using the same business address and simply changing the practice name – it may go through but google will eventually delete the most recent listing – so it would be a temporary fix/waste of time)

    Gave him several solutions:
    1. Advised him to do BRC (which he already is)
    2. Link Google + page to the G+ (He is adamant about clients being able to click the G+ icon and be directed to leave google reviews which Google + page doesn’t allow).
    3. Advised him that because the listing only has 3 reviews (1 1-star review which is bringing the rating down) he should have family members or friends leave 5-star reviews to help boost the pages ranking (He agreed that he will try this)

    In all he wants his own business listing form Bryan Allen MD – but again would need a different practice address and go through the process of creating a new business listing and verifying the code sent by google.

    Also let him know that If I think of any other solution to this situation I would advise him.


    Leave a Comment:




    Update testimonials form script closed
    Task: Website | 2017-09-07 | charles.b | #85736 |

    Update testimonials form script so it doesnt revert to link


    Leave a Comment:




    G+ Listing – Correct Link closed
    Task: Social | 2017-09-06 | Danny | #85038 |

    Charles, can you contact Dr. Allen to schedule a call regarding G+.

    Currently the G+ link on his site goes to his Group’s Practice which he does not want to have any ties to cause of the negative reviews there. He is 1 of a few drs at that practice and this site we jsut created is for himself. He tried setting up the G+ Business listing already but does not know where to go to grab that public link to give us to replace the link currently on his site.

    Please make sure once you get the link, to update it in 3 places: header, footer, and testimonial page.

    Update me once you have spoke to the Dr. – He is extremely nice, I will email him right now to introduce you to him to connect and coordinate.


    2017-09-07 | charles.b
    Spoke with Doc over the phone - details of conversation recorded in Note
    2017-09-07 | charles.b
    Called and sent email to confirm whether he wanted the G+ link or to create a new google business listing.

    Leave a Comment:




    change Twitter link closed
    Ticket: Website | 2017-08-25 | Catherine C. | #83085 |

    update all twitter icon links to: https://twitter.com/bryanallenmd


    2017-08-25 | catherine.c
    completed and emailed doctor.

    Leave a Comment:




    G+ Listing closed
    Task: Social | 2017-08-22 | Danny | #82695 |

    On this page – http://bryanallenmd.com/testimonials/

    Add a G+ icon similar in size and shape to healthgrades button.
    Link to:
    https://www.google.com/maps/place/Urology+Partners/@27.4973508,-82.567172,17z/data=!3m1!4b1!4m5!3m4!1s0x88c317d42b582d79:0x920c49b3d7cd7d7!8m2!3d27.4973508!4d-82.5649833

     

    ORIGINAL TICKET:

    Done – Please update the G+ listing currently on the home and footer area to go to his MAP LISTING so patients can write a review. Make sure its the “bryan allen, md” listing not the “urology partners” listing.

    Lastly on the REVIEWS page within his site, add the G+ icon similar to healthgrades that is there

    LMK when done or any questions. Thank you.


    2017-08-28 | catherine.c
    this task is done.
    2017-08-25 | catherine.c
    https://www.google.com/maps/place/Urology+Partners/@27.4973508,-82.567172,17z/data=!3m1!4b1!4m5!3m4!1s0x88c317d42b582d79:0x920c49b3d7cd7d7!8m2!3d27.4973508!4d-82.5649833

    Leave a Comment:




    Account Transfer 
    Notes | 2017-08-22 | Belinda | #82607 |

    Hello Dr. Allen,

    Unfortunately, Roberto is no longer with us. However, I’ve submitted this as a ticket to be completed within 1-3 business days.

    I would like to introduce you to Charles, who will be taking over and will be able to answer any questions you might have.

    If you have any comments or concerns, please let me know, I will be happy to address them.


    Leave a Comment:




    Overactive Bladder closed
    Ticket: Website | 2017-08-22 | Belinda | #82606 |

    1. Please add the following content to this page or CREATE post if not found.

    https://docs.google.com/document/d/1yxSLHxGZ9AQwxUkvwO5sg8ftO7D8oKhOiPdXYhzdwg0/edit?usp=sharing

    2. categorize under ‘conditions’
    3. use this as featured image:

    https://www.shutterstock.com/image-photo/view-behind-adult-son-walking-his-610365329?src=WievEH4y8DKum1m57TyazQ-1-41


    2017-08-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-08-22 | catherine.c
    Formatting of this page needs to be fixed to match other posts. There is padding on left side of text.

    Leave a Comment:




    Update CC closed
    Task: Accounting | 2017-08-09 | Danny | #81411 |

    Chan, can you contact dr via phone or email to verify what card we have on file. he has a new busines card and wants to make sure if its the same or needs to be updated.

    Thank you.


    2017-08-09 | chandra.t
    Called and spoke to Dr. Allen, he updated CC to Visa ending in 0293.

    Leave a Comment:




    Urgent: Appt & Review Form closed
    Task: Website | 2017-08-09 | Danny | #81408 |

    “To whom it may concern:

    I have not got any reviews in some time or any correspondence through the site. It is very important patient’s can request appointments and leave messages/reviews through the site. A co-worker tried to leave a review today and sent the following message:

    “So I was going to leave a review today. There is a reason why you have not had any reviews in a while. When you hit the “write a review” button, it jumps straight to the page that says “thanks for your feedback”

    I am concerned it is doing the same thing with request an appointment and contact Dr. Allen tabs.

    Please help.

    Sincerely”


    2017-08-11 | belinda.t
    form was reverted to a link. updated the embed code.
    2017-08-09 | danny.n
    fyi, there was a ticket/task last month for the Testimonial page which dr wanted them to instruct them to leave additional reviews on Healthgrades by redirecting after submission. Hence why you see what you see now which is the issue.

    Leave a Comment:




    Google Analytic closed
    Task: Other | 2017-08-04 | Danny | #81111 |

    Catherine, dr logged in and was confused with the analytics (typical and expected for anyone)… anyhow, dr stated that the data shows ZERO for everything. Can you check if it was installed correctly and/or if what he sees is correct.

    Dr was very nice… wasn’t complaining, just wanted to learn more about the data and what to look for. LET ME KNOW please.

    Once done, we will need to create a report but I will go over with you on that next but look into the code if it is correct.


    2017-08-04 | danny.n
    Catherine, are you able to customize the report for him to show a few other data/stats?
    2017-08-04 | catherine.c
    Reports are set to send out weekly to bryanjallenmd@gmail.com. no bi-monthly option. Emailed doctor to confirm.
    2017-08-04 | danny.n
    can you create a custom report that auto-generates so he can receive them bi-monthly? is that setup already?
    2017-08-04 | catherine.c
    Site Stats is displaying results since June 2017. He does have editor access to site stats as well.

    Leave a Comment:




    Testimonial Page closed
    Task: Website | 2017-07-07 | Danny | #79095 |

    – Healthgrades link: please have it open a new window
    – review form: after it is submitted, please redirect it to ANOTHER page with the caption:
    “We appreciate your feedback. Please follow the links below to leave us an additional review!”

    please put Healthgrades icon and link to healthgrades too.

    On the testimonial page again,


    Leave a Comment:




    BRC closed
    Task: Social | 2017-07-07 | Danny | #79094 |

    Jan, please setup BRC to optimize his name “Dr. Bryan Allen” & “Bryan Allen, MD”

    He has reviews on Healthgrades (link is on his testimonial page). do around 15-20

    LMK when done. Thx.


    2017-07-11 | jan.s
    This was already completed, closing task.
    2017-07-07 | jan.s
    The business review central for Bradenton Urology passed review. Followed up via email to provide an update.
    2017-07-07 | danny.n
    Jan, also, can you locate Dr. Bryan Allen's Google Business listing link. Currently the link on his site doesn't go to the page where they can submit reviews on Google. If you find it, can you relink the G+ icons on his site. LMK. Thanks.

    Leave a Comment:




    FIX ASAP – JotForm (Not Working) closed
    Task: Website | 2017-07-06 | Justin | #79060 |

    Jotform on Testimonial Page is not working properly – FIX ASAP


    2017-07-08 | developersohan
    checked. Worked properly. I added the screenshot of full submission page.
    2017-07-08 | developersohan
    https://goo.gl/rZKiE5
    2017-07-07 | catherine.c
    Please test form. Emails are not being sent but appear in under View Submissions in jotform.

    Leave a Comment:




    Post testimonial closed
    Ticket: Website | 2017-07-03 | Roberto | #78841 |

    Please post the following testimonial:

    “Dr. Allen is a combination of caring, brilliance and thoroughness. Caring is first on my list because Dr. Allen demonstrates genuine caring in so many ways in addition to listening. He has been trained by the best and now pays it forward. He came into my life at just the right time.

    – Lois F.”


    2017-07-06 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Post testimonial closed
    Ticket: Website | 2017-07-03 | Roberto | #78840 |

    Please post the following testimonial:

    “WOW…Took time to explain my options. Made me feel so comfortable. Thorough and professional. Thank You.
    – Richard B.”


    2017-07-06 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Post testimonial closed
    Ticket: Website | 2017-07-03 | Roberto | #78839 |

    Please post the following testimonial:
    ” I’ve had the pleasure of working with Dr. Allen for almost 2 years now. He is incredibly kind, caring, and respectful to all of his patients. I would trust him to care for myself, as well as my family and friends. Dr. Allen’s integrity shows that he truly wants what is best for his patients.

    – K.D.”


    2017-07-06 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-07-06 | developersohan
    Testimonial form in Testimonial Page is saved on the module library.

    Leave a Comment:




    add PDFs closed
    Ticket: Website | 2017-06-21 | Catherine C. | #78077 |

    Use PDFs here: https://www.dropbox.com/sh/lvq1g6xzhne3jmf/AACScqGlib8osiEAdo9oHrL_a?dl=0

    Add to this Patient Forms page : bryanallenmd.com/patient-forms/

    Add heading: “National Comprehensive Cancer Network Guidelines”

    Please list the PDFs below this heading.


    2017-06-22 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add featured images and excerpts closed
    Task: Website | 2017-06-12 | Roberto | #77448 |

    Please add (appropriate yet conservative) featured images and text excerpts for the following posts:

    Vasectomy

    Varicocelectomy

    Transurethral Resection of the Prostate (TURP)/Transurethral Incision of the Prostate (TUIP)

    Transurethral Resection of Bladder Tumor (TURBT)

    Transrectal Ultrasound-Guided Prostate Biopsy

    Penile Implant Surgery

    Percutaneous Nephrolithotomy

    Extracorporeal Shock Wave Lithotripsy (ESWL)

    Adult Circumcision


    2017-06-13 | roberto.l
    You've been added.
    2017-06-13 | developersohan
    http://bryanallen.360sites.net is not added to my site list.
    2017-06-12 | belinda.t
    Please download appropriate images on shutterstock.com -- please use conservative/non graphic images. could be a man walking as well.

    Leave a Comment:




    Add Email to Jotform closed
    Task: Website | 2017-06-08 | Danny | #77201 |

    Please add to JotForm recipient: bryanjallenmd@gmail.com
    remove his old one.


    2017-06-08 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Primary email change closed
    Task: Sales | 2017-06-07 | Roberto | #77200 |

    Dr. Allen would like all email originating from Optimized360 to go to the following email address: bryanjallenmd@gmail.com


    2017-06-08 | danny.n
    Ticket has been completed. Closing ticket.
    2017-06-08 | danny.n
    updated in CP.

    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-06-05 | Alec J. | #76942 |

    Leave a Comment:




    Social Media – postpone FB, Twitter 
    Notes | 2017-06-05 | Roberto | #76939 |

    For the time being, Dr. Allen would like to postpone creating Facebook and Twitter pages. He is currently linking to the pages of his shared practice, Urology Partners. He said we could approach the individual pages after a couple of months.


    Leave a Comment:




    Email: Social Intro 
    Design | 2017-06-05 | Roberto | #76928 |

    Hello Dr. Allen,

    I’m writing to get the info necessary to to start your Social Media accounts. If you have already created Facebook, Twitter or Google Plus business profiles, please send me your login credentials so that I can update the information and artwork.

    BLOG

    You have also ordered a monthly blog with us. Please send 6-12 blog topics as soon as possible so that our copywriters can get started writing the articles for you. After we receive these topics, we will publish an article every month to your website and social media accounts.

    Thank you,

    Roberto


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-06-02 | Roberto | #76908 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-06-05 | catherine.c
    #1 & #2 completed. no 301s.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-06-02 | Roberto | #76907 |

    Hello Dr. Allen,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://bryanallenmd.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Ready to go live 
    Notes | 2017-06-02 | Roberto | #76900 |

    Dr. Allen likes the site, is ready to go live ASAP.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-06-02 | Roberto | #76863 |

    Hello Dr. Bryan Allen,

    Your website is ready for your review and to further customize.

    We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://bryanallen.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Modify inner hero header closed
    Task: Website | 2017-06-02 | Roberto | #76861 |

    Please increase transparency of inner hero nav bar and add practice info on left (see attachment).


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Contact Us page – line height closed
    Task: Website | 2017-06-02 | Roberto | #76844 |

    Please increase the line height of the address information on the Contact Us page.


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Change color & font size of phone numbers in hero – home page closed
    Task: Website | 2017-06-02 | Roberto | #76842 |

    – home page; hero; addresses & telephone numbers – please switch the colors of the addresses and the phone numbers. Please also increase the font size of the phone numbers. Screenshot sample attached.


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Enlarge hero doctor photo – home page closed
    Task: Website | 2017-06-02 | Roberto | #76841 |

    – home page; hero section; Please enlarge the doctor photo in order to reduce the unused empty space below.


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Text padding – Home – “What People Are Saying” closed
    Task: Website | 2017-06-02 | Roberto | #76840 |

    ‘What people are saying’ looks really close to the top edge, while the navigation dots and button have a lot of room.

    Please center these elements in this section, so that they have equal space at the top and bottom.


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Link arrows after text excerpts closed
    Task: Website | 2017-06-02 | Roberto | #76838 |

    In the home page text excerpts (currently labeled Meet Dr. Allen, Insurance, Erectile Dysfunction), please link the arrows (“>”) to the respective pages.


    2017-06-02 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add copyright text and login link to footer closed
    Task: Website | 2017-06-02 | Roberto | #76836 |

    At the bottom of the footer, please add “Urologist Website by Optimized360 ” – please link to https://optimized360.com/project-category/urologist/.

    Please also add the Login link, and link it to http://bryanallen.360sites.net/wp-admin/.


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-06-02 | roberto.l
    Please center this text along the bottom of the footer, so that it doesn't unbalance the formatting.

    Leave a Comment:




    Conform color of contact form text closed
    Task: Website | 2017-06-01 | Roberto | #76801 |

    Please make the color of “Reason for Visit” text in home page contact form the same color as the Name/Phone/Email text.

    Thank you!


    Leave a Comment:




    Zoom in on portrait closed
    Task: Website | 2017-06-01 | Roberto | #76778 |

    Please zoom in on Dr. Allen’s photo on the home page, so that the image cuts off near the top of his necktie (image attached).


    Leave a Comment:




    Button arrows closed
    Task: Website | 2017-05-31 | Roberto | #76725 |

    Please make the arrows on the home page buttons the same size. Screenshot attached.


    Leave a Comment:




    Social media icon switch closed
    Task: Website | 2017-05-31 | Roberto | #76723 |

    Please change the LinkedIn social media icons on the home page (header and footer), and make them Google + icons instead.


    Leave a Comment:




    PSD to WP: Bryan Allen closed
    Design Task: Development | 2017-05-30 | Roberto | #76618 |

    URL: bryanallen.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Roberto
    roberto.l@optimized360.com


    2017-06-05 | roberto.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-05-30 | Roberto | #76617 |

    Hello Dr. Allen,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/05/20170524-bryan-allen-1.jpg

    Your design has been submitted to our development team. If you have any major changes to the design, please let us know. This process will take about 1-2 weeks. If you have content (photos, biographies, forms – anything you’d like to add to the site), please send it my way. You’ll have opportunities to review the site and make additional changes once development is complete.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-05-26 | Roberto | #76437 |

    Hello Dr. Allen,

    Here’s another draft based on our last discussion. Let’s chat about it when you have a moment.

    Thank you,

    Roberto


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-05-26 | Roberto | #76435 |

    Hello Dr. Allen,

    Here’s another draft based on our last discussion. Let’s chat about it when you have a moment.

    Thank you,

    Roberto


    Leave a Comment:




    Client call 
    Notes | 2017-05-18 | Roberto | #75916 |

    Left a VM on Dr. Allen’s cell – returning a call he made to the office yesterday evening.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-05-17 | Roberto | #75856 |

    Hello Dr. Allen,

    Here’s another site concept, based on our last conversation. I included the information you wanted to keep (bio, contact form, etc.). The scrolling length as it stands is about two screens. There is still room to make the page shorter, but that will involve losing some information, in order to avoid a cramped look.

    Let me know what you think.

    Thank you,
    Roberto


    Leave a Comment:




    first draft feedback 
    Design | 2017-05-12 | Roberto | #75614 |

    Spoke to Dr. Allen about the first draft – he did not like it. He said it looked “like a police website” (black and blue), and that it was “too choppy” and “too busy”.

    He wants the site to be “softer” and simpler, with “not a lot of content” and less scrolling required of the user. He wanted no more than a half page of scrolling. The home page he wants would basically be mainly a hero, featuring his picture, and a contact/appointment form, with links to the rest of the information deeper inside the site.

    He liked the placement of his name and picture. He’d like me to remove the Urology Partners logo and bring the social media icons up to the top.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-05-11 | Roberto | #75506 |

    Hello Dr. Allen,

    I’ve compiled a design draft for your review.

    Please take a moment to review this concept and let me know what changes you would like to see.

    Let me know how you feel about the layout and colors of the design — text and images can be changed at any point.

    Thank you,
    Roberto


    Leave a Comment:




    Estimate – For Urology Partners 
    Estimates | 2017-05-09 | Danny | #75302 |

    Estimate for his Groups’ site.

    His group found out about this project he’s doing separately and wanted my opinion on the matter. They may consider now redoing the partners website. His site was suppose to prove a point that their group’s site needs to be updated. He asked me to send a quote for his group. Will consider down the road or now. He wants me to pursuade them to take action now. Told him that its good that the other 6 partners do the same creating individual sites which will all lead back to main site. Dominating the google search page.


    Leave a Comment:




    Site samples sent 
    Notes | 2017-05-04 | Roberto | #75022 |

    Sent Dr. Allen a list of sites to determine what his tastes are.


    Leave a Comment:




    Design Interview 
    Design | 2017-05-03 | Roberto | #74927 |

    Spoke to Dr. Allen

    Wants his site to promote him, rather than the whole practice.
    Full Practice name is Urology Partners of Bradenton
    Two addresses he wants featured – the second is in Lakewood Ranch
    He has multiple domains he would like to point at his site

    He would like a robust social media presence
    Twitter, Google +

    He wants any perfect score reviews from Yelp or Google (or wherever) posted on his site

    He’d like a Schedule an Appointment form
    A description of his procedures – he will send content

    Key adjectives: Simple, accessible, educational, clean, sleek

    Bio featured, reviews featured

    Young, lively, professional, great reputation

    Images: local landmarks, beach, Florida, Anna Marie Island, Bradenton, De Soto Point

    Look to current website for procedural content

    Clientele – mainly older men, some young men – middle class retirement community, “Snow birds” people vacationing from colder climates or traveling for treatment

    Vasectomies, kidney stones, laparoscopic surgery, BPH(Benign Prostatic Hyperplasia – Enlarged Prostate), Kidney cancer, Prostate cancer – most advanced treatments


    Leave a Comment:




    Account info 
    Notes | 2017-05-03 | Roberto | #74900 |

    FTP: bryanallen / cF9A#$D7*u60f4


    2017-06-05 | roberto.l
    correction: email address is bryanjallenmd@gmail.com
    2017-06-05 | roberto.l
    New email address: bryanallenmd@gmail.com
    2017-06-02 | roberto.l
    Previous site: bryanallenmd.com IP: 198.71.232.3 NS73.DOMAINCONTROL.COM NS74.DOMAINCONTROL.COM
    2017-06-02 | roberto.l
    GoDaddy: Cust # : 155243535 Pass: 7VskN3qBy9r8
    2017-06-01 | roberto.l
    Analytics: UA-100326487-1
    2017-05-30 | roberto.l
    Dropbox: https://www.dropbox.com/sh/ex493569ygkiu0j/AAABeftrbMxgqz3orAsBy-zfa?dl=0

    Leave a Comment:




    Design Interview Scheduled 3:30pm PST closed
    Task: Other | 2017-05-01 | Danny | #74728 |

    Roberto, dr called, was waiting for intro email but never got it. I told him it was sent out this morning which he confirmed that he does see it now.

    Anyhow, he scheduled an interview with you tomorrow at 3:30pm PST. I scheduled it via the Calendly based on the available time.

    He said he has a patient at 3pm but should be done by then. Just call his cell and leave him a message if he doesn’t pick up. He’ll call right back.

    Please confirm.


    2017-05-03 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-05-03 | roberto.l
    Closing.
    2017-05-03 | alec.j
    Roberto, please log and update this task either the interview is done or not.
    2017-05-02 | roberto.l
    Confirming.

    Leave a Comment:




    Design Questionnaire 
    Design | 2017-05-01 | Roberto | #74664 |

    Your Name Bryan Allen
    Desired Domain(s) BRYANALLENMD.COM ( i HAVE ACQUIRED THIS VIA GODADDY.COM) — I HAVE OTHERS THAT i WOULD LIKE TO REDIRECT TO THE MAIN.
    Do you have an existing Site? No
    Practice Name UROLOGY PARTNERS OF BRADENTON
    Secondary Title (Dr. Name) DR. BRYAN ALLEN
    Practice Address Street Address: 200 3RD aVE w, SUITE 210
    City: BRADENTON
    State / Province: Florida
    Postal / Zip Code: 34205
    Country: United States
    Practice Telephone (941) 792-0340
    E-mail for Patients allb0003@gmail.com
    Will you be the decision maker during this process? Yes
    Sections Social Media Links
    Featured Services
    Promotions
    Testimonials
    Video
    Contact Form
    Membership Logos
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Select Colors light blue, green? I will defer to your expertise.
    Bright
    Pastels
    Image Types Your Images (Upload or Email)
    Ocean/water
    Specialty (Medical, Dental…)
    Ethnicity Caucasian
    Age Group Adults
    Elderly
    Demographic Retired
    Working Class
    Business (ex: downtowns)
    Upscale
    Specialty Urology
    Top 3-4 Services Treatment for diseases of the prostate gland: Prostate Cancer, Benign Prostate Hypertrophy (BPH).

    Treatment for urologic malignancy: Prostate Cancer, Bladder Cancer, Kidney Cancer.

    Treatment of Kidney Stones

    Treatment for Urinary Incontinence (Leakage)
    Any Additional Comments/Requests? Modern Feel.

    Social media account created such as twitter and Facebook which drive traffic between each other.

    Upload videos of my patient testimonials regarding the procedures I perform most commonly.

    Links to educational materials. For instance, if I schedule a prostate biopsy – I could show the patient, from my website, the outline of what it involves and then they could print it out at home.

    Links to the AUA guidelines, NCCN guidelines etc.

    Ability to modify quickly.

    Ability of patients to schedule an appointment via the website.

    I want the site to promote ME as opposed to my group (that is for another time).

    I would like to be able to communicate with patients via the site if possible, perhaps answer questions, portal?

    Videos of me providing education

    Is it possible to get positive reviews posted on my site pushed to health grades, yelp, vital stats, google plus, etc?

    I essentially want to take control of my online “narrative” or “story.” I dont like Angie’s list telling the story of me. I want to dictate that.

    I have had so many patients coming to see me lately because they did a google search. I want patients to understand the quality I provide and know they are seeing a quality physician. Anything to drive business.

    We also have a secondary office in Lakewood ranch, Address can be found on urology partners of bradenton website.

    I want to take new pics, film videos.


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-05-01 | Roberto | #74663 |

    Please create temporary site and include client original content (if any).


    2017-05-03 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-05-03 | roberto.l
    Temp site created. Closing.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-05-01 | Roberto | #74662 |

    Hello Dr. Allen,

    Welcome to Optimized360!

    Welcome to Optimized360!

    My name is Roberto and I’ll be the designer working with you to bring your custom website from concept to publication. I spoke to your account representative about your account and your initial choices.

    Please take a few minutes to fill out our design questionnaire below. This should give you an idea of the variety and type of elements that contribute to an effective design.

    URL: https://form.jotform.com/61947943668171

    Once you’ve filled out the questionnaire, you can use the link below to schedule a brief phone interview, where we can discuss specifics.

    Schedule a Call: https://calendly.com/optimized360/calls

    When I have a sense of what you are looking for, I’ll be able to begin the design process.

    I look forward to working on this design with you.

    Thank you,
    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-04-28 | Danny | #74640 |

    – Dr. Allen (extremely nice), urologist
    – he is part of a group that he joined recently, their site is http://urology-partners.com/ (WE ARE NOT WORKING ON THIS, in the future, yes)
    – he is trying to convince them that their current is is not converting and that REVIEWS is a big part. His goal is to get a site developed for his personal which will be like his profile. Need to have REVIEWS so that is the focal point. We want to tie in YELP, G+, & Twitter along with Healthgrades if he has it.

    – Site should be clean, simple, focus on REVIEWS and main procedures.
    – dr registered a few domain names, he will want to go with what is listed in CP, get his other domains he reserved and have that pointed here.
    – they group has 3 locations, reference their main site urology-partners.com
    – setup G+ for him specifically for this domain. Please add this on the overall design and also on the Reviews Page as an ICON along with YELP, HEALTHGRADES, & TWITTER. for YELP & HEALTHGRADES icon (dr has it already or if not, he is aware we don’t deal with it so he will setup)

    – sent dr questionnaire already. He is excited to get started.


    2017-05-03 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-04-28 | danny.n
    Dr is aware emails are $3/m per email account.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-04-28 | Danny | #74639 |

    Website: $3,000 + $79/m

    electronically signed (will give you cc)


    2017-04-28 | chandra.t
    Charged.
    2017-04-28 | danny.n
    "Danny, I have submitted the information. It did not give me a confirmation. I suspect it went through okay? Sincerely, Bryan"

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-04-28 | Danny | #74592 |

    Dr called back, had an hour to the next office.

    He gave me an overview of his situation. Part of a 7 group Urology practice, he recently joined. Not too fond of their site. Strong believer in reviews such as Yelp and Healthgrades cause this is vital.

    His goal is to build a site for himself so if someone google’s him, it’ll drive traffic there. He wants to prove to his partners that this works so that way, he can present to them the importance of their main group’s site and presence.

    Brought up G+ which he’s heard but not much on the importance. Told him this is important especially with what he’s trying to accomplish. He was referred to me by my client Dr Toomey. Dr Toomey had told him he paid $3,000 for this 2-3 years ago. I told him I can honor that although our rate has increased since then and that considering this is a test site to prove its effectiveness for the group’s site in the future.

    We will build this site like a CV site focused heavily on him (reviews) and procedures with landing page with contact forms for main featured services. Photos of him and his practice (minimal stock photos).

    Sent dr proposal to get started when he’s ready. will f/u on Monday.


    2017-04-28 | danny.n
    sk: 9:47am
    2017-04-28 | danny.n
    also showed him screenshots of some of our clients that are on the 1st page for G+ when searching for their name or practice name. Also showed some recent concepts of new clients.

    Leave a Comment:




    Initial Contact 
    Leads | 2017-04-28 | Danny | #74583 |

    Called. Dr was very nice. He asked if I can call him back in 20 mins. He was on his way out on transit to the next office.

    Found a website online, not sure if its his: http://urology-partners.com/


    2017-04-28 | danny.n
    called in 20 mins per his request. Dr was still on his way out. apologized and stated he will call me back in 5 mins.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-05-01
    Questionnaire: 2017-05-01
    Site Download/Site Sucker:
    Temporary Site: 2017-05-01
    Concept: 2017-05-26
    Approved: 2017-06-01
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-06-01
    Design # and Download:
    Image Optim: 2017-06-01
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-06-03
    Analytics Setup: 2017-06-01
    Analytics Report or Jetpack Setup: 2017-06-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed: 2018-01-18
    Active: 2018-01-18
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: 2018-01-18 Pagely Ticket Created: 2018-01-18
    Domain Mapping: 2018-01-18 DB Search & Replace:
    Active/Completed: 2018-01-18
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-04-28
    2017-04-28
    Mobile
    Fluid Responsive
    2017-04-28

    Videos


    Marketing


    Reputation

    2017-07-07
    2017-07-07
    Facebook
    2017-04-28

    Google Plus
    2017-04-28

    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security
    2018-01-15
    2018-01-15
    ADApt
    2018-01-15
    2018-01-15
    Others


    360 Plan



    Estimates | 2017-05-09 | Danny | Estimate – For Urology Partners Sent

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2017-04-28 | Danny | Phone Conference Ordered

    Silver


    Initial: 2 Payments of $1,499
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Social Media Custom

    Facebook, Google Plus & Twitter

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-04-28 | danny.n
    sk: 9:47am
    2017-04-28 | danny.n
    also showed him screenshots of some of our clients that are on the 1st page for G+ when searching for their name or practice name. Also showed some recent concepts of new clients.
    Leads | 2017-04-28 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-04-28 | danny.n
    called in 20 mins per his request. Dr was still on his way out. apologized and stated he will call me back in 5 mins.