1. Make hamburger menu and phone # in top left corner larger with a Black font.
2. Add social media icons to header in right corner – make them same dark gray color as buttons.
3. Contact us page – display the contact page. It is currently hidden.
Spoke to Amy, Would like to make a few edits.
2018-02-19 | developershafiq
Kindly review 2018-02-19 | catherine.c
2. When fixed top menu appears, change Menu, phone number, and social icons color to white. 2018-02-15 | developershafiq
2. Kindly suggest any other color for social icons on right corner of header, they become invisible on scrolling page.
I spent some time on the phone with Google, which is who we use for our business emails. They stated that our GoDaddy emails must have had a change that has disrupted our email service so they suggested one of the following options:
2018-01-10 | catherine.c
emailed Amy screenshot. MX records updated to Google.
Family photo on homepage next to wood background – zoom out on photo so it does not look blurry. Also crop out most of background. Here is the original photo:
1. On this page: http://ellensburgdentist.com/same-day-crowns/
– Add content and featured image from here: http://content.360sites.net/cerec/
– change title of post to “Same Day Crowns – CEREC”
– Add CEREC logo – right justify to right side of first paragraph
https://www.dropbox.com/s/kw3snqstzx5zhqj/cerec1.png?dl=0
2. On this page: http://ellensburgdentist.com/teeth-whitening/
– Keep existing teeth whitening content
– Add new section title – KöR Whitening Deep Bleaching System
– Add this content to the bottom of this page – http://content.360sites.net/kor-whitening-deep-bleaching-system/
3. On this page: http://ellensburgdentist.com/invisalign/
– Add this logo: https://www.dropbox.com/s/bobr6qgmw9h24wt/invisalign-top-logo.png?dl=0
– Link to this site in separate window: https://www.invisalign.com/
3. Services section – http://ellensburgdentist.com/category/services/
– Check all services post – make sure all videos do not autoplay, remove autoplay from script
1. Home Page – Under “Featured Services”
– Swap icon placement for Tooth Extractions with Crown & Bridge
– Change text Crown & Bridges to “Same Day Crowns”
– Create Same Day Crowns post.
2. Home Page – Under “Featured Services”
ADD icon “Sedation Dentistry” – REMOVE Restoration label.
3. Home Page – Under “Featured Services”
Sedation Dentistry icon should go to information about “Oral Conscious Sedation” (create post) include the DOCS Certification. – Waiting on content
4. Home Page – Under “Featured Services”
– SWAP icons for General Dentistry and Cosmetic Dentistry
Change “General Dentistry” to Invisalign and link to description of clean aligners with link to Invisalign site
5. Footer Main Links – Change “Meet Our Staff” to “Meet Our Team”
6. Meet Dr. Joshua Kirk
Add logos for professional associations listed beneath bio text: ADA, AGD, AAID, Spear, Cerec Doctors, DOCS
7. Services – http://ellensburgdentist.com/category/services/
PFM Restorations: REMOVE. We don’t do these.
8. Services – http://ellensburgdentist.com/category/services/
Partial dentures: Include text “There are different types of partial dentures. Some are all plastic and some have metal to provide additional strength”
9. Services – http://ellensburgdentist.com/category/services/
Removable Dentures: add this content to Dentures. Remove Removable Dentures service.
11. Move Specific Videos from this page: http://ellensburgdentist.com/more-patient-videos/
– Locator Retained Overdenture: MOVE to Services>Dentures
– Endodontic Abscess: MOVE to Services>Endodontics
– Composite Filling (Posterior): MOVE to Services>Cosmetic Dentistry
– Plaque and Calculus: MOVE to Services>Cleaning
– Filling vs. Crown: MOVE to Services>Crowns & Bridges
– Single Crown: MOVE to Services>Crowns & Bridges
12. http://ellensburgdentist.com/more-patient-videos/
MOVE ALL OF FOLLOWING videos to Services > Dental Implant (Since there are many, perhaps they should be in list format under a section called “Dental Implant Education Videos” on the Implant section of “Services” so that they click on the topic and it plays the video?
Bridge vs. Implant
Single tooth loss
Single Implant (anterior immediate load)
Single Implant (posterior- healing cap)
Caring for a dental implant
Bone graft
Implant supported bridge
13. http://ellensburgdentist.com/more-patient-videos/
MOVE ALL OF THE FOLLOWING to Services > Periodontal Health (or whatever title you have for perio)
Gingival Probing
Scaling and Root Planing
Gingival Recession
Consequences of Bone Loss
2017-11-27 | catherine.c
see next ticket & waiting on Amy's response to a few questions on her edits. 2017-11-18 | catherine.c
reviewed & emailed Amy Kirk - questions about her other edits. 2017-11-15 | catherine.c
#11 - create new post using this content: http://content.360sites.net/what-is-an-endodontist/
Add Endodontic Abscess video from this page: http://ellensburgdentist.com/more-patient-videos/
All other edits reviewed.
Contact Spear regarding the ability to have a playlist for the remaining videos. Follow up with Amy as well regarding the inquiry.
2017-10-31 | jan.s
Called and spoke with Ondra on what is the best approach. Relayed the info to Amy and she will follow up with us regarding the next step, closing task. 2017-10-31 | jan.s
Called and left a message. Followed up via email as well, currently waiting for a response. 2017-10-30 | jan.s
Followed up via email and CC'd Dr. Kirk and Amy as well, currently waiting for a response.
01.) Please move ALL videos from the posts that DO NOT HAVE TEXT AND DO NOT HAVE A FEATURED IMAGE on the Services page to a new page entitled “More Patient Videos.” Once the videos have been moved, please delete the original pages for those videos.
02.) Please organize the videos in Alphabetical order for the “More Patient Videos” page.
03.) Please add “More Patient Videos” to the menu after “Smile Gallery.”
/* Quoted 1 – 3 business days to complete. Please provide an update for Amy once completed. */
Amy called and inquired about having a horizontal menu as opposed to their current vertical menu. She also inquired about SSL as well.
2017-10-25 | jan.s
Followed up via email to provide a quote. 2017-10-25 | jan.s
Spoke to Belinda regarding this inquiry. Quote is $299 to redevelop the menu. SSL is $499 initial setup + $49 monthly.
01.) The following sections on the Home page are not appropriately responsive for monitor view. The images get cut off.
– Meet Dr. Joshua Kirk
– Great stories start here!!
02.) Please fix the padding for each service the Featured Services section on the Home page. They overlap at certain browser sizes.
03.) Fix the responsiveness of the menu. The items do not stack appropriately.
04.) Make the logo on the Home Slider slightly larger.
/* Please refer to the screenshots attached to this task. Quoted 1 – 3 business days to complete. */
2017-10-18 | jan.s
Thank you, closing task. 2017-10-17 | jan.s
Thank you for the update. If this is the case, just have the background image revert back to how it originally look. Everything else is good to go. 2017-10-17 | developerrhythm
Please check now, if it is ok then fine otherwise we have to replace those section images with less zoomed one : ) 2017-10-16 | jan.s
1 - Please fix the spacing for the text as it starts to touch the images at certain widths. The images for each section is missing for Tablet and Mobile view, please fix. Additional Comments: The background image for the Quick Contact, Contact Us, and Main Links section is zoomed in way too much for Tablet and Mobile view.
Can you look into our contact form on our website to ensure that those messages are being correctly directed? We were told that people have completed the contact form and never heard back.
The contact form is listed on the bottom of the home page, as well as the Contact Us page.
The email it should forward to is: info@ellensburgdentist.com
2017-10-09 | catherine.c
Ticket has been completed. Closing ticket. 2017-10-09 | catherine.c
Hi Amy,
The Quick contact form on the site is being sent to kirkdental@gmail.com. We have added info@ellensburgdentist.com. Please let us know if you would like to remove kirkdental@gmail.com.
Attached is a copy of all submissions for this form. Please let us know if you have any further questions. Thank you.
Leave a Comment:
Adjust Spacingclosed
Task: Website | 2017-08-31
| Jan S.
| #83874
|
Please add proper spacing between the featured image and the content for all inner pages.
Please start on the ADApt version. Told AMY about 1-2 weeks but will notify her once it is implemented.
2017-09-18 | jan.s
The ADApt version for Mountain View Dental Center passed review. Followed up via email to provide status update, closing task. 2017-09-15 | sean.f
Looks Good. THX 2017-09-15 | jan.s
Followed up via email, please review when available. 2017-09-11 | jan.s
The ADApt version of Mountain View Dental Center was submitted for review, currently waiting for a response. 2017-09-01 | jan.s
Spoke with Rod and he shall deploy the necessary themes and plugins for the 360site network, currently waiting for updates.
“Hey Danny,
Thanks again for the help with that scam. And I’m happy to submit a review. I do have one concern… Shortly after launching our website we received a notice from Opt360 regarding ADA-compliant websites. The notice said that basically people CAN sue for our sites not being ADA-compliant but that Opt360 could offer a compliant options for an *additional* charge. I emailed Jan about it right away because I was worried and a little bothered that we went through all this web design just to learn that our site is still not OK per ADA standards. Do you have any insight about this? I know other web designers include this with their hosting (Officite for example) so I’m hoping it’s something you can do or even a bandaid option. Let me know what y’all can do.
Thanks!”
2017-08-30 | danny.n
spoke to AMY, very nice. She was concern about this circulating around and felt that she was being put on the spot to pay. Very nice though. Explained to her reason and that when she ordered, she was in the middle of it where we are still finalizing the ADApt. She was ok with the $29/m to go up but not the $500. Offered to do it for her as a courtesy. She appreciated it.
01.) Please login with the credentials provided above.
02.) Navigate to “Patient Education” on the top-right corner of the menu.
03.) Navigate to the “DR. PLAYLISTS” tab under Patient Education.
04.) Select the playlist entitled “Waiting Room Favorites” which has a total of 63 videos.
05.) Retrieve the embed code by selecting the embed button to the right of each video.
06.) Convert the embed code with the following formula: [iFrame src=URLHERE width=XXX height=XXX]
07.) Add the newly converted code to the corresponding page on their website at the top of the page. (If the page does not exist, just create a page for it and toggle “service” for the category.
/* Quoted ONE BUSINESS WEEK to complete. Please provide an update for Amy once completed. */
2017-08-24 | developershafiq
Kindly review. 2017-08-24 | jan.s
Please provide a status update, thank you. 2017-08-22 | jan.s
Please provide a status update, thank you. 2017-08-17 | jan.s
Updated the task to reflect the new formula for integrating iframe code, please inform me if you have any additional questions.
Amy requested to integrate the Spear Education videos to the website. Amy provided contact info for Ondra from Spear Education and provided it down below.
2017-08-31 | jan.s
Thank you, closing task. 2017-08-25 | catherine.c
videos have been added. 2017-08-17 | jan.s
Submitted task for Shafiq, currently waiting for results. 2017-08-17 | jan.s
Called Ondra and left a message, currently waiting for a response. 2017-08-17 | chandra.t
Voicemail - Please call back Ondra 480-221-4755 2017-08-16 | jan.s
Called and left a message. Followed up via email as well, currently waiting for a response. 2017-08-16 | jan.s
Called and spoke with Ondra, completed tutorial for spear education integration, please touch basis with Amy for specific directions. 2017-08-16 | chandra.t
Ondra called to check in early, please call her on her cell regarding the scheduled call. 2017-08-15 | jan.s
Request was recorded on CP and Google Calendar.
01.) Please remove the buttons “Schedule an Appointment,” “New Patients,” and “Patient Login” from the menu ON SCROLLING.
02.) Please move the phone number and icon to the right of the menu ON SCROLLING.
Congratulations! Your website is live and accessible to the public.
Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.
URL: http://ellensburgdentist.com
If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.
2017-07-21 | jan.s
Amy approved to go live on 07/18. 2017-07-17 | jan.s
Called and left a message. Followed up via email as well, currently waiting for a response.
/* I have adjusted the revisions from the .pdf file so that it is clear. I have attached it only for reference. Quoted one business week to complete. */
01.) Home Page
– Update Featured buttons on top of the page
— Schedule appointment
— New Patients
— Patient Login
Meet Dr. Joshua Kirk section
– Change family photo with the attachment provided.
Featured Services section
Place the service name underneath the icon and replace the hover effect with a simple color swap.
Call To Action (Grey Bar) section
Rename “Schedule a Free Consultation Today” to “Schedule an appointment”
Contact Us section
– Update description with the following.
“Have a question? Contact us today. We welcome patients from all over and enjoy boosting your confidence with a healthy smile. Dr. Kirk cares for his patients and will be able to recommend what’s best for you.”
– Add the following email address > info@ellensburgdentist.com
– Remove the sentence “Answering service…”
02.) Office
– Adjust the size of the third photo at bottom of page to match the size of the other two.
03.) Services
– Rearrange the order of the Service page based on the following down below.
– Dental Cleaning & Exam
– General Dentistry
– Cosmetic Dentistry
– Teeth Whitening
– Composite Tooth-Colored Fillings
– Veneers: Before and after, vs. crowns, process
– Crowns & Bridges
– PFM Restorations
– Provisional Restorations
– Root Canals
– Tooth Extractions
– Implants
– Invisalign
– Partial Dentures
– Dentures
– Removable Dentures
– Bite Guards
– Sports Mouth Guard
– Inlays & Onlays
– Sealants
– TMJ Treatment
04.) Testimonials
– Rename “Testimonials” to “Reviews” on the menu.
– Place Google first and then yelp.
– Add Facebook and Healthgrades.
05.) Contact Us
– Update description with the following.
“Have a question? Contact us today. We welcome patients from all over and enjoy boosting your confidence with a healthy smile. Dr. Kirk cares for his patients and will be able to recommend what’s best for you.”
– Add the following email address > info@ellensburgdentist.com
2017-07-10 | catherine.c
Please take circle icons out of PSD and make a copy. Do change original PSD. 2017-07-10 | catherine.c
PSD: https://www.dropbox.com/s/prxmmwjhfaj9zib/kirk-joshua-final.psd?dl=0 2017-07-10 | catherine.c
please change hover color to white outlines, gray background for each circle 2017-07-10 | catherine.c
All edits look good except homepage featured services icons. Color hover needed instead of animation.
Featured Services section
Place the service name underneath the icon and replace the hover effect with a simple color swap.
Leave a Comment:
Activate Blogclosed
Task: Social | 2017-06-22
| Danny
| #78223
|
Jan, please activate the blog so Amy can post in the future.
She is aware that it is $100/m for blog articles in the future if she wants to add this.
Please setup and let her know. Thanks.
2017-06-23 | charles.b
Blog added: Notification email sent: Hello Dr. Kirk,
I wanted to inform you that a Blog menu has been added to your navigation bar which includes a brief intro post. To add a blog, simply make a new "Post" add/format your content and designate(check box) the "Category" in the right sidebar as "Blog". closing task 2017-06-23 | jan.s
Reassigned to Charles.
“Thanks, Danny. I was occupied all week while we were attending the PND Conference in Bellevue. I emailed Optimized360 Support to see if they’ll reconfigure our MX records. I also scheduled our call with the design team for Thursday so we’re looking forward to many beautiful changes.
2017-06-20 | catherine.c
Ticket has been completed. Closing ticket. 2017-06-20 | catherine.c
updated. 2017-06-20 | catherine.c
change records back to:
Blank or @ 3600 MX 1 ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 5 ALT1.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 5 ALT2.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 10 ALT3.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM
Please reach out to Amy regarding below. She had mentioned she scheduled a call for this Thurs with the designer. Told Amy that Jan is out of the office until next Monday but will have the designer taking over to confirm the scheduled call for Thursday to discuss.
“Thanks, Danny. I was occupied all week while we were attending the PND Conference in Bellevue. I emailed Optimized360 Support to see if they’ll reconfigure our MX records. I also scheduled our call with the design team for Thursday so we’re looking forward to many beautiful changes.
Thanks again. “
2017-06-20 | jan.s
Followed up via email to confirm scheduled call. Marked scheduled call on Google calendar as well, closing task. 2017-06-20 | catherine.c
Creating separate ticket for MX records.
Your website is ready for your review and to further customize.
This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.
Temporary URL: http://joshuakirk.360sites.net
If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.
Schedule a Call: https://calendly.com/optimized360/calls
Thank you!
Belinda
belinda.t@optimized360.com
Leave a Comment:
Menuclosed
Task: Development | 2017-06-12
| Belinda
| #77428
|
1. Please make items inside the menu smaller. Initially only wanted header bar font larger. Items coming out of the hambuger menu should be smaller. Attached the location.
2. Home; meet doctor; text overlaps the photo on the left when browser size is 1200px-1400px
Amy (dr’s wife) emailed regarding below. Please contact Amy (see attached screenshot of the G Suite MX Records)
Blank or @ 3600 MX 1 ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 5 ALT1.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 5 ALT2.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 10 ALT3.ASPMX.L.GOOGLE.COM
Blank or @ 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM
2017-06-12 | catherine.c
Amy will need to change her MX records point to us. Email accounts under GoDaddy. 2017-06-12 | catherine.c
Ticket has been completed. Closing ticket. 2017-06-12 | catherine.c
upated MX records. emailed Amy screen capture of domain settings. 2017-06-12 | catherine.c
Old MX records:
mailstore1.secureserver.net (Priority: 10)
smtp.secureserver.net (Priority: 0)
Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.
Include hover effects in appropriate areas and link all buttons/links to related pages.
Below are specific instructions:
– Make sure that the Hero Slider is implemented on the home page.
– The size of the inner slider should be 1/3 of the Hero Slider.
– The “Welcome, Meet Dr. Joshua Kirk” section will be the WP output.
– The menu should have the same effect as Von Chan, DDS. Please refer to the following link (http://apetalumadentist.com/).
– The “Featured Services” section should have the “Demo – Circle | Hover effect 7” effect. Please refer to the following link (http://gudh.github.io/ihover/dist/index.html).
– Please have the overlay for the Featured Services active for tablet and mobile view.
– The buttons should have the “Pipaluk” effect with inverse colors. Please refer the following link (https://tympanus.net/Development/ButtonStylesInspiration/).
– The “Testimonial” section will be a slider as well for multiple reviews.
– The “Map” section should be disabled and only activated when the user clicks on the map.
– The social media icons should have the “2D Transitions | Grow” effect with inverse colors. Please refer the following link (http://ianlunn.github.io/Hover/).
– Please incorporate the SEO title based on the following formula: [pageTitle] – [city]+[specialty] – [practiceName].
– Do NOT add SEO title individually per page, use Site-Wide SEO on Customizer.
– Please add proper spacing between the featured image and the content for all inner pages.
Jan
jan.s@optimized360.com
2017-06-09 | belinda.t
Followed up with client that it will be sent to them monday.
If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms, and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.
Hello Dr. Kirk & Amy,
Based off of our last discussion, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.
“Hi guys –
Just thought I’d check in with where we’re at in “the process”. Here is what we’re waiting for, I believe:
– New logo? We decided on one and just waiting to receive that back so we can use it for in-house marketing, etc.
– Temp website – I’m not sure when this should be up and running?
– New design – I know I’m asking early about this so just curious if we’d have a new design today? tomorrow?
Thanks!”
2017-06-05 | jan.s
Called Amy to follow up. Dr. Kirk and Amy both approve, please continue. 2017-06-02 | jan.s
Amy followed up via email on 05/30 and will be unavailable for an undefined period of time due to a family emergency, currently waiting for a follow up. 2017-05-30 | jan.s
Called and left a message. Followed up via email as well, currently waiting for a response. 2017-05-26 | jan.s
Called and left a message to double check. 2017-05-25 | jan.s
Followed up via email to provide an update, closing task.
Hello Dr. Kirk & Amy,
Based off of our last discussion, I have compiled new design drafts for your review. Please take a moment to review these concepts and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.
2017-05-15 | jan.s
Email accounts were officially set up. Followed up via email to provide an update, closing task. 2017-05-15 | jan.s
Estimated time: Up to 48 hours 2017-05-15 | jan.s
Updated MX records, waiting for updates to be resolved. 2017-05-11 | jan.s
Email accounts were created, please update MX records.
Leave a Comment:
Logo Adjustmentclosed
Task: Other | 2017-05-11
| Jan S.
| #75503
|
Please adjust the logo to be “pointy.” I have provided the necessary files in dropbox.
/* I quoted one to two business days to provide a time buffer. */
2017-05-22 | jan.s
This was already completed, closing task. 2017-05-17 | jessica.c
Gray logo is in dropbox. 2017-05-16 | jan.s
Please provide the final file for the logo based on the second option in greyscale, thank you. 2017-05-16 | jan.s
Amy chose the second option but requested that the logo is adjusted to grey-scale for the color scheme. 2017-05-12 | jan.s
Followed up via email to provide logo draft, currently waiting for a response. 2017-05-11 | jessica.c
Draft in folder, let me know if the third needs to be crazier.
Amy is inquiring about redesigning their logo. Please follow up with them regarding this. CC’d you in a follow-up email.
2017-05-11 | jan.s
Submitted task to Jess. Jess quoted an hour to two to complete. Followed up via email and quoted one to two business days for extra time buffer just in case, currently waiting for an update. 2017-05-11 | danny.n
Ticket has been completed. Closing ticket. 2017-05-11 | danny.n
emailed Amy regaridng this. It was previously discussed and i had quoted her $250 to make the mountain top a bit pointier if and only if she has the vector file. Jan will submit to the logo designer for this and will get back to her on an update. Jan please update me as well.
Hello Dr. Kirk & Amy,
Based off of our discussion, I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.
Her primary concerns are easy navigation and minimal content.
Feel
– Modern
– Straightforward
– Informative but Minimal
Layout
– Visual (Less Text)
– Full Width
– Sectional
– Icons
– Sticky Horizontal/Sidebar Menu (Refer to http://apetalumadentist.com/)
Colors
– Light Color Scheme (Dark Text)
– Light Grey/Blue
Examples
1.) http://www.maplegrovefamilydental.com/
— Likes
—— Colors / Tone
—— Wood Texture
— Dislikes
—— Map (Disrupts Scrolling)
2.) http://www.mickfamilydental.com/
— Likes
—— Clean
—— Sidebar
—— Wood Texture
3.) http://www.batesdental.com/
— Likes
—— Service Section (Icons)
—— Colors
—— Sectional
—— Wood Texture
— Dislikes
—— Too Dark
—— Prefers more of an expresso/maple for the wood texture
—— Navigation
4.) http://mymagnoliadental.com/
— Likes
—— Hero Slider
—— Meet The Doctor/Book An Appointment/New Patient Info section
—— Services Section
5.) http://pauljangdentistry.com/
— Likes
—— Services Page
Concerns
– They did not prefer one design over the other. They like bits and piece of each website.
05/12/17 – Design Draft #1 Feedback
Called and spoke with Amy regarding the first design draft. She likes the design draft but had a few revisions which I have provided down below for reference.
– Minimize the amount of blue overall and incorporate more brick (More Neutral: Blue, Grey, Brick, and Wood).
– Use icons for the Featured Services section instead (Refer to Bates Dental)
– Remove the Video section altogether (Wants to focus more on the Featured Services section).
/* Quoted 3 business days to complete. */
05/19/17 – Design Draft #2 Feedback
They like the design drafts but had a few revisions which I have provided down below for reference.
– Likes kirk-joshua-2.1.jpg the most and would like to build from there.
– Logo: Please update draft with new logo.
– Brick: Add more brick? We’re still lacking the warmth and red-hued brick that we were hoping to see.
– Color: Remove the color blue. Prefers the color scheme to be grey, wood, and brick.
– Linen: Add the pattern provided by Anna.
– Icons – Make them circles.
/* Quoted 3 business days to complete. */
2017-05-09 | jan.s
Use Smiles Philosophy Dental Care for the first design draft.
Jan, she’s trying to email you and asked me to fwd this to you. Saw that she was responding to wordpress@. I’ve cc’d you in that email. Please reply back to her regarding the email below. Thx.
“Hi Jan,
Thanks for the email. We’re excited for the design process!
Danny suggested that I let you know right away that we need to set up our emails by May 8. We lose our current emails on that date with no forwarding option so we would love to email out the change to our new emails BY that date, if possible. What do you need in order to set those up? Do I just send you the 5 that we want (ex. info@ellensburgdentist.com, etc)?
Thanks! Looking forward to working with you. “
2017-05-02 | jan.s
Followed up via email, closing task.
Create Temp Siteclosed
Task: Social | 2017-04-28
| Jan S.
| #74607
|
Please create temporary site and include client original content (if any).
2017-04-28 | jan.s
The custom rogue tempsite for Mountain View Dental Center was created, Jetpack & SiteStats were activated, Google Analytics were added, Jotforms were added, imported default General Dentistry content via ContentCopier, and recorded FTP credentials from Pagely support, closing task.
My name is Jan and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.
I have received a request for a scheduled call on Wednesday, 05/03/17 at 2:00 PM PST which I marked on my calendar. I look forward to working on this design with you.
Jan
jan.s@optimized360.com
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360 Custom DQ
Design | 2017-04-28
| Jan S.
| #74602
|
Your Name: Joshua Kirk
Desired Domain(s): ellensburgdentist.com
Do you have an existing Site?: Yes
IF yes, please provide login credentials: No login currently. Being hosted by Tory Jones (Ellensburg, WA)
Practice Name: Mountain View Dental Center
Secondary Title (Dr. Name): Joshua Kirk, DMD
Tagline (slogan): Quality Care for the Entire Family
Practice Address
Street Address: 708 E. Mountain View Ave.
City: Ellensburg
State / Province: WA
Postal / Zip Code: 98926
Country: United States
Practice Telephone: (509) 962-2755
Will you be the decision maker during this process? Amy Kirk
Sections
– Social Media Links
– Featured Services
– Contact Form
– Office Map
– Office Summary
Overall Feel
– Modern
– Visual (Minimum Text)
Please Give us Examples of Websites You Like
– http://mymagnoliadental.com/smile-gallery/
– http://pauljangdentistry.com/category/services/
– http://www.batesdental.com (beautiful colors and style)
– http://www.mickfamilydental.com (side bar, but move content over so it is not covered when you scroll down)
– http://www.maplegrovefamilydental.com (colors!)
Light or Dark
– Dark Background (light text)
Select Colors
I really like the colors of the Maple Grove website I inserted the link for above. Our office has a lot of wood accent, brick, and nature colors. We’d like to incorporate that in the website, but modernize it. I like browns, cornflower blue OR using brick and greys. “Modern rustic”
Neutral
Image Types
– Your Images (Upload or Email)
Ethnicity
– Caucasian
– Hispanic
Age Group
– Teen
– Adults
– Elderly
Demographic
– Retired
– Working Class
– Business (ex: downtowns)
I’ve had special training in Implant Dentistry and would like to have a good focus on that on the website. I’ve had over 300 hours of training and pursuing Associate Fellowship with AAID.
2017-04-28 | jan.s
Amy requested a scheduled call for Wednesday, 05/03 at 2:00 PM PST. 2017-04-28 | jan.s
360 Custom DQ was submitted on 04/26 via Jotform.
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Emailsclosed
Task: Technical | 2017-04-27
| Danny
| #74539
|
Please read below. 5 emails are included. Client is aware any additional will be under new policy of $3/m per email accounts. Told her to let me or Jan know by May 8th what emails needs to be setup and how they are currently accessing the emails. She is aware that she will be accessing it differently and if using Outlook, we will give instructions to reconfigure the settings. Waiting on her to get back to me. I will update this as soon as i know. Just fyi Jan. Keep task open for this.
“Hi Danny,
With all of our changes, we are set to disconnect with our current email/internet provider May 8. Is it possible to have our domain emails up and running by then? How many emails do we get? Can I send you a list of the email names we want (ie amy@ellensburgdentist.com, frontdesk@ellensburgdentist.com, etc)?
Thank you,
Amy
Sent from my iPhone”
2017-05-15 | jan.s
Email accounts were officially set up. Followed up via email to provide an update, closing task. 2017-05-09 | jan.s
Contact info update was approved. May take up to 5 days to complete. Called and spoke with Amy to provide an update, currently waiting for time to elapse. 2017-05-08 | jan.s
Called and spoke with Amy. Followed up via email as well, currently waiting for an update so that we can continue from our end. 2017-05-08 | jan.s
Amy followed up via email and requested the following email addresses: frontdesk@ellensburgdentist.com, info@ellensburgdentist.com, joshua@ellensburgdentist.com, amy@ellensburgdentist.com, and mountainviewellensburgdentist.com. 2017-05-02 | danny.n
Jan, client has 5 emails. This client is under the previous proposal which does include emails. I've responded to yoru email you had sent to Dr Kirk and Amy regarding this confirming it is included. THis was mentioned in my note above already so not sure why you quoted them.
– Amy (Dr’s wife, primary decision maker)
– filled out Design Questionnaire already and scheduled interview for 3/2 Wed @ 2pm
– purchased a practice from 2 dentist (1 still there another passed away).
– has a new logo so looking to modernize the site
– need REVIEWs to be prominent on the site. On Reviews page, needs icons to YELP, G+ so if they want to read more they can click
– will be sending over pt ed video codes from SPEAR to embed
– 1 of they concerns is to make sure site loads quickly (images needs to be optimized for fast page loading cause many ppl there in their small town still has 56k dial-up)
2017-05-04 | jan.s
Amy followed up via email with a link to their Dropbox for staff photos and bios. 2017-05-04 | jan.s
Completed scheduled call with Dr. Kirk and Amy on 05/03. Provided interview notes on CP, closing task. 2017-04-28 | jan.s
Amy requested a scheduled call for Wednesday, 05/03 at 2:00 PM PST. 2017-04-28 | jan.s
360 Custom DQ was submitted on 04/26 via Jotform.
“Danny,
Thanks for putting this together. We’re getting really excited for this process and have been researching sites on your site and others to see what we like.
I looked over the agreement, but can you update it, based on our previous discussion, to be (6) installments of $500 (total of $3,000)? Also, on the features of all websites section, it lists Video Embedding Capability, but the Gold package doesn’t list the opportunity to embed Spear videos. We are familiar with embedding video so we can even do that ourselves, but not sure how this would all work.
Lastly, we’d still like the logo updated and we can send the vector file to see if ours can be manipulated easily, but if we decide to rebuild the logo, you quoted $250. Is that correct?
Thanks,
Amy
“
2017-04-27 | danny.n
Amy filled out Design Questionnaire last night. Scheduled Wed at 2pm. 2017-04-26 | danny.n
sk: 3:46pm
“I think it does. Since we use Solution Reach, it looks like they offer a Patient Portal and that is what we would connect to on our website.
How does it work from here… We definitely want to redesign our website and I think you’ve sold us on 360. Can you give our to do list from this point?
My last concern/question relates back to reviews. Review Boost, the group we’re using, actually takes our paper surveys that patients fill out and they submit them to Google (?) to add to our Google reviews. Is this a process you’re familiar with or can do? They cost $199/mo and while they do manage our social media, I don’t really like what they do. However, our Google reviews are awesome which is important to us. If 360 can somehow do this or help us with reviews, that would be amazing. Let me know.
Thanks,”
2017-04-26 | danny.n
sk: 3:20pm 2017-04-26 | danny.n
sk: 3:16pm 2017-04-26 | danny.n
sk: 3:16pm 2017-04-26 | danny.n
sk: 3:09pm 2017-04-26 | danny.n
sk: 1:38pm 2017-04-26 | danny.n
sent her a long response letting her know the next step and process. Also pointed out to her how reviews work which requires that person logging in to do the reviews. It can not be auto posted. Told her many companies try to sell this fancy Review Mgmt features. Gave her suggestions on having a review section on the site for NEW and CURRENT. also to do email blast to GMAIL users which will auto login to leave G+ reviews.
“Thanks for checking in! Yes, we did receive your confirmation (looks like I didn’t look close enough at the proposal). We’re just trying to make a decision on if we can fit this into the budget. It’s tough to take on a big hit and then another $80/month so we’re evaluating our marketing efforts and considering our options.
Hopefully we can reach out soon, but either way I’ll let you know what we decide to do.
Have a great weekend!
“
2017-04-26 | danny.n
gave her response that what ORtho does is diff from what we do. Showed her an example of our client that we are donig a makeover for from OrthoSesame with still using the patient portal feature. 2017-04-26 | danny.n
"Hi Danny,
Thanks for checking in. I hope you had an awesome vacation and got some R&R! We are gearing up for the redesign and I think we’ve decided to use your services. However, we did discover some interesting capabilities with Sesame Communications such as adding a Patient Portal on the website (payments accepted online), as well as an integrated system of sending out patient reminders for appointments and that kind of thing. We’re using Solution Reach for patient reminders and eBlasts, but didn’t know if Op360 has any fun extras like that.
Let me know!
Thanks,
Amy
" 2017-04-25 | danny.n
sk: 11pm yest 4/24 2017-04-24 | danny.n
sent her a f/u. 2017-04-24 | danny.n
sk: 4/21 (sat) 2017-04-06 | danny.n
told her to take her time. just letting her know i may not be as responsive but will be checking emails. Told her if she decides to move fwd, I can have some contact her to start th eproject. 2017-04-06 | danny.n
"Thanks for the information, Danny. I know you’re getting ready for vacation so I’ll try to get back in touch with you asap, but we might need a little more time. Hope you’re going somewhere fun!" 2017-04-06 | danny.n
sk: 2:05pm 2017-04-06 | danny.n
sk: 11:41am 2017-04-06 | danny.n
talked to belinda about their current logo. Replied to Amy, offered her discounted rate of logo recreate of current one for $250. 2017-04-06 | danny.n
sk: 11:03 immediately after. 2017-04-06 | danny.n
sent her a long respone regarding her last question comment. Recommend to go with the GOLD since the video, logo, and social is not needed. gave her some recommendations on the review part. Logo, told her I can't guarantee but will see based on the file they have and complexity. 2017-04-06 | danny.n
"Danny,
You tired of me yet? Ha. Question… I’m looking at both packages and seeing things that I want and don’t want. For example, we’re currently using Review Boost (are you familiar) and what they’ve done for us is manage social media (Facebook, Twitter, G+) and, more importantly, kept our reviews SOLID with high reviews going up constantly and low reviews (if any) not going up on Google, if possible. I don’t mind managing social media as it is what I’ve done in my past and I hate seeing only generic posts (which is what is currently happening). What do you do for social media (gold package) and do you help with online reviews? My real question is, can I reallocate what I’m spending on Review Boost to using your services with the same positive outcome on Google reviews, social media, etc.
Lastly, we want to tweak our logo but not change it completely (make pointier mountains, mostly). We’d like to change without freaking out our patients. Can the designer help us tweak our current logo without designing a whole new logo?
Sorry for all the questions." 2017-04-05 | danny.n
told her we can setup temp site in about 5 business days. Told her if she can, let me know before i leave this friday so I can coordinate with my designer so they are up to speed. 2017-04-05 | danny.n
"Danny -
I just wanted to shoot you a response so you know I got your last email. Thank you for your generosity and working with us. I’m discussing these options with Josh and will get back in touch with you.
Let me ask this… We are in a hurry to get Josh’s info on the website as the new owner, especially with our open house coming up April 18th. We don’t want to pay the current web designer to make all these changes and then turnaround and design a brand new website. Is there a way to put up a temporary website while we design a new one? I know it all requires a lot of work, but I think it’s equally important to get Josh’s info on the site sooner than later. What are your thoughts?
Thanks,
Amy
" 2017-04-05 | danny.n
sk: 12:01am 2017-04-04 | danny.n
sk: 2:54pm 2017-04-04 | danny.n
sent her a response letting her know that we stand by the diff bt us and tnt. Pointed out that it is a 2 year commitment with them and the monthly may be higher which will end up more in the 2 year period. Told her that I can match $3,000 and break into 6 installments at most and assured her that she will get a true custom design exlcusively for them. Told her I'll touch base with her in a few weeks. 2017-04-04 | danny.n
"Danny,
That is really kind of you, I appreciate your effort to work with us. I do love the designs that your designers create for their sites. They are beautiful. I’m still unsure about the cost. We’re looking to invest in a cone beam and that would cost a pretty penny so web design might take a backseat, unfortunately. I will say that TNT did offer a better cost of just over $3k and the opportunity to pay back over 2 years. That’s a major help, but I don’t expect you to match that. I’m only sharing because they confirmed that they are from scratch custom-made and they do offer ownership, as well so from what I can tell, they’re offering the same as what y’all offer. Either way, we’re still in decision-mode so I can keep you posted! Sorry for the delay. There are LOTS of decision to make regarding the direction of the practice both in advertising and equipment (aside from patient health).
Talk soon,
Amy" 2017-03-31 | danny.n
offered her to lock in the 3 months waived if she can electronically sign today. the 4 installments, i will still honor this regardless next month
Amy called me back. Practice purchased from 2 drs (1 no longer there and the other passed away). Looking to rebrand but not to drastic. Logo revamp so its more modern.
Went over Gold & Platinum. They are in a small city with no competition and is already dominating so no marketing needed.
Went over design process and how we compare vs others when it came to QPS.
Extremely nice. Stated that internet there is horrible and that she saw our site loaded slow. I told her to not worry because if that is the case for her area, we will make sure the images are reduced and optimized for page loading even for 56k modem user.
Sent her proposal to review along with examples. Extremely nice. Call next week to f/u. she’s very responsive with phone and call back.
2017-03-31 | danny.n
called.. lm. sent f/u on her last question if she received 2017-03-29 | danny.n
confirmed with her it is along with other many default features. 2017-03-29 | danny.n
"Hi Danny,
Question... In your website hosting, do you include email hosting? We're interested in obtaining emails based on our domain @ellensburgdentist.com which is something we currently don't have. " 2017-03-28 | danny.n
sk: 9:58am 2017-03-27 | danny.n
sk: 3:15pm 2017-03-27 | danny.n
sent her a long response with comparison to QPS with TNT+other companies. Showed her some more recently developed sites, not live yet. 2017-03-27 | danny.n
"Hi Danny,
Josh and I are still considering our options. Can you share with me how you compare to TNT Design? They seem to be comparable in many ways, but what are your thoughts?
Amy" 2017-03-27 | danny.n
sk: 2:54pm 2017-03-24 | danny.n
10:28pm yest 2017-03-23 | danny.n
told her i'll touch base next week. 2017-03-23 | danny.n
"HI Danny,
Thank you for taking the time to explain the process and the packages you offer. I will discuss this with my husband and get back to you.
Thanks again,
Amy"
Called, amy picked up. Very nice. She said “wow that was quick”. SHe is on her way to the office, will call me when she gets in to talk. She is the dr’s wife.
2017-03-23 | danny.n
called. lm on her cell. 2017-03-23 | danny.n
dr kirk called back after hours, left me a message to call her back today. She said she will be in/out with patients but call her.
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