Serene Dental

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    add FB pixel closed
    Task: Website | 2018-01-19 | Catherine C. | #116609 |

    see ticket source code for FB pixel code:


    2018-01-19 | catherine.c
    emailed completed.

    Leave a Comment:




    title tags closed
    Ticket: Website | 2018-01-19 | Catherine C. | #116565 |

    1. Add a title to each page – For example for home page I would like title: “Top dentist in Fremont CA – Serene Dental, Dr. Sapana”

    2. For other pages please add this title tag – “Highly Rated, Top Fremont Dentist offers – [Name of the service]
    – Limit is 70 characters. Please adjust text to fit in space.

    For example: for pediatric service page please title: “Highly Rated, Top Fremont Dentist offers – Pediatric Dental Care”


    2018-01-22 | catherine.c
    emailed completed.

    Leave a Comment:




    homepage – featured services boxes edits closed
    Ticket: Website | 2018-01-19 | Catherine C. | #116557 |

    1. On this page: http://serenedental.com/preventive-dentistry/

    Add these videos to top of page:
    – https://youtu.be/-wB2e6Sju6k

    – https://www.youtube.com/watch?v=7b_QZu0xWw4

    – https://youtu.be/0-TmzH6dkUE

    2. http://serenedental.com/cosmetic-dentistry/
    reduce white space below page header

    3. Create a Dental Emergencies page.
    – Add content from here: https://www.deltadentalins.com/oral_health/dentalemergency.html
    – change link on homepage featured image ONLY – link to new page
    – leave Contact Now button going to contact us page

    4. http://serenedental.com/other-services/
    – Add these videos. Create 2 columns like videos at bottom of this page — http://serenedental.com/cosmetic-dentistry/
    – keep existing videos at bottom of video list

    – https://youtu.be/cygNCkSyrn4 — Title: Medical – Dental link

    – https://youtu.be/7F5rVxe4XXE – Title: Vitamins your mouth need

    – https://www.youtube.com/watch?v=7b_QZu0xWw4

    – https://www.youtube.com/watch?v=pj2d7p5QoG0

    – https://www.youtube.com/watch?v=PEgHahPhQRA&feature=youtu.be


    2018-01-24 | catherine.c
    emailed completed.
    2018-01-24 | developerdeepak
    Done
    2018-01-22 | catherine.c
    #2 - there are margin & padding options you can change within each divi builder module.
    #3 -
    sapanamajmudar
    2BN%0CM2VeS$Hp
    2018-01-22 | developerdeepak
    #2 this is divi header space consistent for all page. #3 need ftp access for this change: "– change link on homepage featured image ONLY – link to new page"

    Leave a Comment:




    edits closed
    Ticket: Website | 2018-01-16 | Catherine C. | #115770 |

    1. Homepage featured services boxes – Preventive box – change to related photo. Create new page with this content: http://content.360sites.net/dental-cleaning-consultation/
    Title of page = Preventive Dentistry

    2. On this page: http://serenedental.com/cosmetic-dentistry/
    – use divi builder, place videos in pairs, list down the page.
    – Add content from here: http://content.360sites.net/cosmetic-dentistry/

    3. http://serenedental.com/testimonials/
    – remove dates on each testimonial


    2018-01-17 | catherine.c
    emailed completed.

    Leave a Comment:




    PPC Mgmt closed
    Marketing | 2017-12-19 | Chandra | #110923 |

    Please review Dr. Shah’s campaign (3 months) and send information to Ketan.


    2017-12-20 | brent.d
    sent

    Leave a Comment:




    mobile edits 11.28 closed
    Ticket: Website | 2017-11-28 | Catherine C. | #107087 |

    1. Move the hamburger menu up so it lines up next to logo.

    2. Change 3 buttons to these labels: “Promos”, “Reviews”, “Call/Appt”
    Place these buttons into one row spaced evenly across mobile screen.

    3. On this page: http://serenedental.com/testimonials/
    Mobile view – have the 3 social icons lined up in a row across screen .


    2017-12-05 | catherine.c
    emailed completed.
    2017-12-04 | catherine.c
    #2 - Use "Call/Appt" - not the full Appointments
    - Move these 2 buttons higher so they are right below the logo, practice name, and hamburger menu.

    Leave a Comment:




    social icons closed
    Ticket: Website | 2017-11-17 | Catherine C. | #105685 |

    this page: http://serenedental.com/testimonials/

    replace red social icons with the original social icons – using the real colors.

    there are icons at the very top and very bottom of this page – replace all.


    2017-11-22 | catherine.c
    emailed completed.
    2017-11-20 | developersohan
    need wp admin acess as admin

    Leave a Comment:




    mobile & desktop edits closed
    Ticket: Website | 2017-11-09 | Catherine C. | #103748 |

    1. Mobile Header – remove Make an Appt & Social icons below logo.
    Add text links one on top of each other in this order:
    Promotions
    Testimonials
    Call/Appointments

    2. Mobile – Hamburger menu – add a white background to the pull down menu so text does not overlap with text behind pull down menu.

    3. Homepage – Meet the Dentist section
    Center the “See Testimonials” button and link to Testimonials page: http://serenedental.com/testimonials/

    4. This page: http://serenedental.com/promotions/
    If possible, reduce spacing in between bullets for each pricing module.

    5. This page: http://serenedental.com/contact-us/
    Add these links below “To find out more about Serene Dental, click here.”

    – Read our Testimonials – link to http://serenedental.com/testimonials/
    – Find out about our Promotions – link to http://serenedental.com/promotions/


    2017-11-27 | catherine.c
    working with Ketan - more edits.
    2017-11-22 | catherine.c
    1. Header - Center the 3 buttons below the serene dental logo.
    2017-11-17 | catherine.c
    1. Create small buttons, one of top of each other, for these 3 links
    3. See testimonials button should link in the same browser window, not a separate one.

    2017-11-16 | developershafiq
    Kindly Review
    2017-11-16 | alec.j
    Shafiq, please update!

    Leave a Comment:




    LVM 
    Notes | 2017-11-07 | Catherine C. | #102975 |

    left VM for Ketan to call back – go over his email.


    Leave a Comment:




    fix mobile pull down menu closed
    Task: Website | 2017-11-02 | Catherine C. | #101752 |

    Mobile site

    1. Click on hamburger menu > Learn More
    Please adjust menu so the list displays without being cut off when list first opens.

    2. Remove floating buttons – Make an Appt & 3 social icons. Add Make an appt & 3 social icons to header centered below the logo “Serene Dental”


    Leave a Comment:




    site changes closed
    Ticket: Website | 2017-10-25 | Catherine C. | #98893 |

    1. Desktop header – Remove social media link in top menu. Add the following icons below Make an Appt button:

    FB: https://www.dropbox.com/s/nn4v48xsuhiyqja/facebook-256.png?dl=0

    G+: https://www.dropbox.com/s/s5z72vefp8br7um/Google-Plus-big.png?dl=0 Link G+ to here:
    https://www.google.com/maps/place/Serene+Dental/@37.5351517,-121.9998787,15z/data=!4m5!3m4!1s0x0:0x9ff21d6718452307!8m2!3d37.5351517!4d-121.9998787

    Yelp: https://www.dropbox.com/s/g0ik5d02235dh8q/yelp_square.png?dl=0

    2. Mobile site – Add the social icons from #1 below floating button created in ticket #98470.
    – add icons on the right side of screen
    – open each one in separate window.

    3. Add Promotions page to top menu.

    4. On this page: http://serenedental.com/promotions/
    – change $0 to “Free”
    – remove extra white space
    – Please add “*Call for more details, some restrictions may apply.” – at the bottom of the promotion page
    – remove limited time offer date.

    5. Create new testimonials page using divi testimonials module.
    – Copy testimonials from here – https://reviews.solutionreach.com/vs/serene_dental
    – Add a link at top of new testimonials page – Reviews from SolutionReach – link to https://reviews.solutionreach.com/vs/serene_dental
    – Add buttons for G+ and Yelp – link to each one in separate window

    6. http://serenedental.com/contact-us/
    – change title of form – “Ask us a Question” to “Request an Appointment”
    – format hours of operation and address to this – needs to be in separate lines:
    Our hours of operation are:
    Tuesday – Friday: 9am – 6pm
    Saturday: 8am – 4pm

    Visit us today:
    5201 Mowry Avenue
    Fremont, CA 94538

    – move this below the address:
    To read our blog, click here.
    To see the services we offer, click here.
    To find out more about Serene Dental, click here.

    – Move jotform to the right


    2017-11-06 | catherine.c
    closing. working with Ketan on new edits.
    2017-11-02 | developershafiq
    Kindly review Social icon
    2017-11-02 | catherine.c
    11/1 - Emailed Ketan all changes updated except working on getting social icon on mobile.
    2017-11-02 | danny.n
    "Hi Catherine/Danny, Please let me know he status of the ticket.. I still don’t see promotion link. Thanks Ketan Get Outlook for iOS"
    2017-11-01 | developershafiq
    Social icons floating buttons appearing below make an app button on mobile
    2017-11-01 | catherine.c
    old solutionoutreach link: https://reviews.solutionreach.com/vs/serene_dental
    2017-11-01 | catherine.c
    #2 - add social icons floating buttons.


    Leave a Comment:




    mobile button issue closed
    Ticket: Website | 2017-10-24 | Catherine C. | #98470 |

    In mobile view, remove Make an Appointment button in top right corner.

    – Create a floating Make an Appt button on the right side of screen – link to here: http://serenedental.com/contact-us/

    – Shape of button should be like the ones on this site: http://www.batesdental.com/

    – Size of button should not cover too much of the text when scrolling on mobile.


    2017-10-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-24 | danny.n
    "Thank you Danny. It would be good to test on mobile and also have a call with me before taking it live. I can also help in testing. There is promotion link added to learn more section. I would like to bring that out separately so it is more stationary and visible. I saw that after I sent the last email. All call to actions should be very prominent. We can have ‘make an appointment’ and ‘promotions’ links next to wherever phone number/call us button/link is displayed as all three go together and are related. Thanks"

    Leave a Comment:




    Mobile # – No Action closed
    Task: Website | 2017-10-23 | Danny | #98217 |

    “Hi Danny,

    I am seeing a “make an appointment” button on the site ( on iPhone 6 S plus). The button is very prominent but does not do anything upon clicking.

    It’s possible that your team is in the middle of updating.

    Could you please let the right person know about it ?

    See the attached pic”


    2017-10-24 | catherine.c
    Emailed Ketan we are still working on this...#97918

    Leave a Comment:




    PPC Question/Concerns closed
    Task: Website | 2017-10-23 | Danny | #97918 |

    Chan, can you please take a look regarding this? Thank you.

    “Hello,

    I am not sure if this campaign is optimized. I am getting alerts on my account.

    Tracking is missing on website
    Not sure if all conversion points are optimized
    I sent email to add coupons and making conversion points on the website clickable
    My PPC is a lot higher than when I was running the campaign myself

    Could you please give me an update on what really has been done to optimize the campaign ? I understand that it takes time that’s why I wanted to give it few months.

    Thank you guys”

    10/23/17
    The campaign was started on 7/14/17 and as he had set a higher budget, the cost is reflected in the increased number of clicks and therefore traffic to the website. We are also averaging a higher position and therefore driving up the cost a bit. We are constantly monitoring and adjusting the campaign (adjusting bids, pausing keywords, etc) in which Ketan has full access to view the campaign and these changes.

    Clicks Impressions Avg Position CPC
    April 94 3,671 2.6 $485.53 $5.17
    May 99 3,779 2.7 $498.12 $5.03
    June 63 3,625 2.8 $301.26 $4.78
    July 43 1,571 2.4 $211.30 $4.91
    August 178 5,232 2.3 $1,043.79 $5.86
    September 137 5,132 2.2 $862.10 $6.29

     


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    Request Changes closed
    Ticket: Website | 2017-10-17 | Danny | #96669 |

     

    1.  http://serenedental.com/contact-us/
    – Add phone number field below name.  Make this field required.
    – Remove border around form

    2.  Create “Make an Appointment” button.  Add to the right of header above the top menu links.  Use same style as gray buttons on site.

    3.  http://serenedental.com/promotions/
    Use divi pricing table module to re-create the promos in following link on this page.
    http://www.fremontstardental.com/Fremont_Dentist_SpecialOffer.html

    4. http://serenedental.com/patient-forms/
    Download forms from these links below.  Erase Welcome to Dublin Ranch Dental.  Add Welcome to Serene Dental – Use Times News Roman font.
    http://dublinranchdental.com/wp-content/uploads/2016/07/Patient-Information-2.pdf

    http://dublinranchdental.com/wp-content/uploads/2016/07/Dental-History-2.pdf

    Add both forms to new Patient Forms page.


    2017-10-25 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-24 | catherine.c
    1. emails are not receiving. forms are submitting and listed in the submissions. Please check.
    2017-10-24 | catherine.c
    2 - Make an Appt button - link to this page: http://serenedental.com/contact-us/
    2017-10-24 | catherine.c
    1. Please test the jotform to make sure it is submitting. Add your email to the form and test. Make sure there is a thank you page after submitting form.
    2. Make and Appt button - open link in same window.

    2017-10-23 | catherine.c
    new FTP:
    U: sapanamajmudar
    P: 2BN%0CM2VeS$Hp
    2017-10-19 | catherine.c
    requesting FTP for #2.

    Leave a Comment:




    questions about Campaign closed
    Task: Website | 2017-10-12 | Catherine C. | #95610 |

    Email fro Ketan to support:
    ketan_k_shah@yahoo.com

    Hello,

    I need to raise support ticket for serene dental PPC campaign.

    We are getting a lot of call from patients of Gentle Dental ( its another clinic in Fremont ).

    I tried to search for “Gentle dental fremont” and Serene Dental ad comesup first with “Gentle Dentist” in adcopy. We are probably wasting a quite a few click as most of these calls are from existing patients of Gentle Dental calling for billing, payment etc and not really leads.

    I would like to change the either title of the copy or add exact match to keyword to make sure we are not wasting money.

    Please let me know if you have any question


    2017-10-13 | chandra.t
    Updated ad description per his request, emailed confirmation.

    Leave a Comment:




    CPC at $1 more than his campaign closed
    Task: Sales | 2017-08-21 | Danny | #82232 |

    Chan, can you review and let me know by tomorrow so I can respond? Thank you.

    “Hi Danny,

    Following up on this again. New campaign managed by you guys have almost a $ 1 higher CPC than when I was manaiging.

    I really need to understand what you guys have done different and the new strategy.

    Please let me know when you have time and we can chat.

    Ketan

    Get Outlook for iOS


    2017-08-23 | danny.n
    chan, just read comment below. If you can, try to make "adjustments" if there are any that can be done (removing keywords, adding, rewording ad description to get better click thru, directing to specific landing pages, etc.) these are some of the things he "suggested". THank you.
    2017-08-23 | danny.n
    spoke to Ketan regarding this. He is bit ansie with the campaign. Told him that we have our strategy hence why we are doing the mgmt on our on structure vs his which we had left alone just in case he wants to go back. he is very nice but very meticulous questioning our tactic which defeats the purpose of us doing our way to see if we get better conversion for him. Its only been a little over a month and he is aware we need 2 months at least which he said its been but i told him that it was only started on July 14th. Overall, it may be best for client to take over his account again unpausing his but we will see. ketan stated he just wants us to monitor and adjust occasionnaly.

    Leave a Comment:




    Quote for Pt Video (3d4) 
    Leads | 2017-07-10 | Danny | #79232 |

    $100 + $20/m


    Leave a Comment:




    Content Quote for SEO 
    Leads | 2017-07-10 | Danny | #79231 |

    Quoted him $50-$100 per page.

    “Thanks Danny.

    I am open to do have it all 7 days. I had it all 7 days before. Usually people call so one theory is to have campaign running when u are open.

    Yes I want new patient forms and other dental forms on our website

    I will checkout the video. Where can I get more good content for better SEO ? I want to get my SEO ranking better”


    Leave a Comment:




    PPC MGMT (New Order) closed
    Task: Sales | 2017-07-10 | Danny | #79221 |

    PPC Mgmt: $299/m (US) + $1,000/m budget (his)

    Chan, please talk to me regarding this specific PPC Mgmt and also let me know before you activate and charge.

    Below is his current PPC Campaign that he’s been using which we will use instead of setting up a new one with invitation.

    ketan_k_shah@yahoo.com
    bhojalu17

    note: will duplicate his current campaign and adjust the duplicated one. Client may want to unpause his current one in the future if our campaign doesn’t get better roi than what he is doing. Overall, talk to me before doing anything. Thx.


    2017-07-14 | chandra.t
    Campaign charged (managed). We created our campaign in his account, paused his campaign and activated ours. Sent activation email.
    2017-07-11 | danny.n
    fyi: "I got google alert for login security. It said they stopped the login let me know if you need anything"
    2017-07-10 | danny.n
    "Thanks Danny. I am open to do have it all 7 days. I had it all 7 days before. Usually people call so one theory is to have campaign running when u are open. "
    2017-07-10 | danny.n
    recommended to ketan to have it activated all 7 days vs not having Sun/Mon (cause office close). Told him reason is because not all patients will call, they can at least fill out contact form or leave a message at the office during those closed days.
    2017-07-10 | danny.n
    "Hi Danny, Yes, I want to add patient forms and other video content as applicable. Right now the budget is $35 a day and we run it from Tuesday to Sat. Sun-Monday the office is closed. I would like to start with the same budget and see the difference so we can compare Apple to Apple. But any suggestions are welcome. Thanks"

    Leave a Comment:




    PPC F/U 
    Leads | 2017-07-06 | Danny | #79079 |

    Hey Danny,

    I would like to discuss PPC with you. I do have campaigns running currently and am getting good leads. Would love to understand if there is room for optimization and what you guys can do better.

    Would it be possible to have your team look at it and do an assessment ?

    Thanks
    Ketan”


    2017-07-10 | danny.n
    told him to send me login credentials. We will duplicate campaign and adjust the duplicate. once ready, we'll pause his and activate ours, then charge the $199.
    2017-07-10 | danny.n
    "Ok. Lets try it out. What's the next steps ?"
    2017-07-06 | danny.n
    responded letting him know when tom or next week he is avail.

    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-05-19 | Alec J. | #76013 |

    Leave a Comment:




    PPC F/U 
    Leads | 2017-05-19 | Danny | #76012 |

    Let ketan know site is live and to let me know when he’d like to discuss the PPC. Ketan wants to reconnect to give it a try. Currently doing it on his own.


    2017-05-22 | danny.n
    called Ketan regarding the PPC. he will cut ties with the other company first since the site is live on our server now. He will reconnect with me this week to start the PPC.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-05-19 | Belinda | #76009 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-05-19 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-19 | belinda.t
    #1 and #3 completed.
    2017-05-19 | belinda.t
    No need for 301's, we created the same pages.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-05-19 | Belinda | #76008 |

    Hello Dr. Majmudar/Ketan,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://serenedental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Go Live closed
    Task: Technical | 2017-05-18 | Danny | #75974 |

    Spoke to Ketan, he’s ready to go live. He said you have the credentials but if you need, let him know.

    He request if you can call him to confirm that you have everything and once it is live, let him know so he can cancel with the other company asap.

    his cell: 510-915-2850

    He’s very excited and happy thus far working with you.

    Keep me posted so i can reach out to him for the PPC which he wants to do.


    2017-05-19 | belinda.t
    site is live please contact for PPC
    2017-05-19 | belinda.t
    A record applied in registrar, domain submitted in pagely

    Leave a Comment:




    Clarifying Charges // Going Live closed
    Task: Website | 2017-05-15 | Belinda | #75626 |

    Ketan would like to go live with the site but wanted to discuss the charges with you. Can you reach out to him? He mentioned he was travelling before and was not able to reach out to you.


    2017-05-17 | danny.n
    ketan called. lm for me. wanted to discuss marketing (PPC MGMT) per our original discussion. Quoted him $199/m + budget. Called him back. LM for him
    2017-05-15 | danny.n
    Ticket has been completed. Closing ticket.
    2017-05-15 | danny.n
    yes i have reached out to him but he was busy traveling as he stated here. I've reached out to him again today to see when he'll be back to discuss.

    Leave a Comment:




    Home Page Text Size closed
    Task: Website | 2017-04-26 | Belinda | #74462 |

    Please change the headings on the home page “services” “doctor” to match h1’s on the inner pages.


    Leave a Comment:




    Follow Up 
    Design | 2017-04-18 | Belinda | #73816 |

    Asked Ketan to review the site again and to go live.


    2017-05-12 | belinda.t
    Emailed Ketan to go live.
    2017-05-12 | belinda.t
    Danny had a scheduled call with him this week regarding charges.
    2017-05-12 | alec.j
    Belinda, do we have any of our team members for f/u on this account?

    Leave a Comment:




    Mobile Issue closed
    Task: Website | 2017-03-31 | Danny | #72685 |

    disregard the education content part of his email. I will open a ticket/task once he confirms with me what services he needs.

    “Thank you Belinda.

    When I view the site on my iphone I see some inconsistencies in buttons. For example, watch video buttons seems different. Also logo shrinks a lot on mobile version.

    II had also talked to Denny about adding additional educational content that you offer on our service pages.

    Thanks

    Ketan”


    2017-04-13 | belinda.t
    Developer working with Rod to check coding.
    2017-04-13 | alec.j
    Belinda, does Rhythm have access to this CP interactively? can I f/u his task here with him?
    2017-03-31 | belinda.t
    Reopened development task for Rhythm to correct. Emailed him the changes.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-03-31 | Belinda | #72677 |

    Hello Dr. Majmudar,

    Your website is ready for your review. Please take a look and let me know if you have questions. When you are ready to go live with the site, please let me know.

    Temporary URL: http://sapanamajmudar.360sites.net

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Domain & Emails 
    Notes | 2017-03-28 | Danny | #72411 |

    Ketan currently has emails setup but not sure if it is with GoDaddy where his domain is registered. he stated that it may be with Network Solutions. He wanted to consolidate email and web hosting. Was waiting on his ocnfirmation so we can see what is the best route.

    His response below:

    :Thank you Danny and Belinda.

    I checked both Network Solution account and Godaddy. I couldn’t find any email hosting info with network solution so it must be with Godaddy. I sent you my login credential with Godaddy you could also check.

    Ketan:


    2017-03-28 | danny.n
    told ketan to just keep it the way it is since it is consolidated in his GoDaddy cause that's his goal. Told him we will just point domain to our hosting when it is ready. If he wants us to host the email, we will need to transfer everythign to our godaddy account but have to resetup his emails. waiting on his response.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-03-24 | Belinda | #72105 |

    Hello Dr. Majmudar,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you to get your new website up.

    We are currently redeveloping your website that should take about 1-2 weeks. I will keep you posted it progresses. If you have any questions, please feel to let me know.

    Belinda
    belinda.t@optimized360.com


    2017-03-28 | belinda.t
    Email F/U cc'ed Danny.

    Leave a Comment:




    Estimate 
    Estimates | 2017-03-23 | Danny | #72026 |

    see prev notes.


    Leave a Comment:




    Theme Conversion: Serene Dental closed
    Task: Development | 2017-03-22 | Belinda | #71990 |

    1. Please convert the website found on this website: serenedental.com to OUR THEME.
    2. FTP information for new location is provided in this report
    3. Copy all pages over with same content and menu. This should be an exact copy.

    FTP for old site: please do NOT make changes to this site, only download what is needed. Site is to be created on sapanamajmudar.360sites.net

    Username: optimized360@usersfeedback.com
    Password: optimized360
    FTP server: usersfeedback.com
    FTP & explicit FTPS port: 21

    WordPress login for current site:

    username: optimized360
    password: optimized360.com


    2017-03-28 | belinda.t
    Website has been developed, reviewing. Rod is reviewing theme separately.
    2017-03-27 | belinda.t
    Waiting for new developer to confirm the theme.
    2017-03-27 | alec.j
    Belinda, do I need to ask Catherine for an update in this task?
    2017-03-23 | developerrhythm
    To review: http://demo.rhythmshahriar.com/project/ login: -------- username: demo password: demo *Kindly let me know which contact form plugin is allowed to use.

    Leave a Comment:




    PPC 
    Leads | 2017-03-22 | Danny | #71953 |

    Ketan is doing PPC right now. Proposed to let us do it for him cause he says he’s not getting the ROI. he knows about PPC.

    He mentioned he did match phrase with over 1000 keywords. Will reconnect on this in the future.


    Leave a Comment:




    Website Hosting (New Project) closed
    Task: New Project | 2017-03-21 | Danny | #71934 |

    belinda, please talk to me regarding this when you get a chance.

    Client had this site design, now wants us to host. Is aware that only change are current pages in the future.

    Client provided me with login credentials. I want to make sure that everything we need is there and working properly before finalizing the order. Client is aware it is dependent on this.

    As far as plugin, he is aware that we only use our plugins that we recommend now and in the future.

    LMK and/or talk to me.

    “Hi Danny

    GoDaddy account:

    Username: serenedental
    Password: bhojalu

    -Go to my products, scroll down to web hosting click manage (userfeedback.com)
    He set it up to save cost and use userfeedback.com hosting account I already have with godaddy as Serenedental.com domain is registered with NetworkSolutions

    -Click on wordpress you will see SereneDental files

    All files can be also found under file manager, in serenedental directory.

    I am not sure why he has such structure.

    In WP console, you will see all active plug-in.
    I just got all pages optimized for mobile

    Please check it out and let me know. I would like to change the plugin if possible.
    Current plugin is not finding following images while these images are there which could be the issue with current errors on the home page
    http://www.serenedental.com/wp-content/uploads/2016/12/Untitled-1-01-1.png
    http://www.serenedental.com/wp-content/uploads/2016/12/Mobile-01-3.png

    Thanks
    Ketan”


    2017-03-22 | belinda.t
    Sent to development.
    2017-03-22 | danny.n
    client is aware it is hosting only and updates to current pages. Anything outside of that, there are additional charges.
    2017-03-22 | danny.n
    spoke to ketan, he understands and appreciate the update. told him it will take up to 2 weeks.
    2017-03-22 | belinda.t
    Will recreate the theme into our system. This would take about 1-2 weeks. Let me know when to move forward.

    Leave a Comment:




    Web Hosting (New Order) closed
    Task: Accounting | 2017-03-21 | Danny | #71932 |

    Web Hosting: $750 + $79/m

    pending if files are applicable for hosting.


    2017-03-23 | chandra.t
    Charged.
    2017-03-23 | danny.n
    client gave cc over the phone visa ending in -4010 exp 10/18

    Leave a Comment:




    Ketan called 
    Leads | 2017-03-21 | Danny | #71921 |

    Ketan called stating that his site is now developed and now wants us to host because he doesn’t want his current IT too. Wanted to confirm with me the cost that was quoted and also what he wants after the switch which is to make updates to the current pages and add pages which I assured him we can.

    Told him we can’t make any design changes which he understands because he’s happy with it and has gotten good feedbacks.

    Currently has some error codes in the header which he will need to fix before we migrate.

    he will give me his GoDaddy access so support/design can review and make sure it can be transferred. If it does, then we will process the charges.


    Leave a Comment:




    Note from December 2016 
    Leads | 2017-03-21 | Danny | #71920 |

    Ketan,
    It was a great pleasure speaking to you.

    Per our discussion, the quote for this project will be $750 (1-time) + $79/m (month to month). We will basically transfer over all the website files/database to our server for hosting/maintenance. We’ll provide for you Patient Educational Library for the services you provide. This project transfer will take up to 5 business days as long as we have all the credentials.

    Once the site is situated, we can reconnect on the PPC Management which is a flat rate of $199/m + your budget. For SEO it is $25/hour (recommend 20 hrs per month) but this is entirely up to you based what you budget you’d like to allocate for the Advanced SEO.

    Thank you and let me know if you have any further questions.

    I am available M-F: 8am-4pm pst. My direct line here is 949-544-5225.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-08-11
    Questionnaire:
    Site Download/Site Sucker: 2017-08-11
    Temporary Site: 2017-08-11
    Concept:
    Approved: 2017-08-11
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-08-11
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2017-07-10
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-03-22
    2017-03-23
    Mobile
    Fluid Responsive
    2017-03-22

    Videos


    Marketing
    2017-07-10

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-07-10 | Danny | Quote for Pt Video (3d4)


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
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    Regular Price:

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    COMMENTS:

    Leads | 2017-07-10 | Danny | Content Quote for SEO


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    x

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    Leads | 2017-07-06 | Danny | PPC F/U


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    x

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    COMMENTS:

    2017-07-10 | danny.n
    told him to send me login credentials. We will duplicate campaign and adjust the duplicate. once ready, we'll pause his and activate ours, then charge the $199.
    2017-07-10 | danny.n
    "Ok. Lets try it out. What's the next steps ?"
    2017-07-06 | danny.n
    responded letting him know when tom or next week he is avail.
    Leads | 2017-05-19 | Danny | PPC F/U


    Initial: Payments of
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    x

    Regular Price:

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    COMMENTS:

    2017-05-22 | danny.n
    called Ketan regarding the PPC. he will cut ties with the other company first since the site is live on our server now. He will reconnect with me this week to start the PPC.
    Estimates | 2017-03-23 | Danny | Estimate Sent

    Web Transfer


    Initial: 1 Payments of $750
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - Transfer current site for hosting. Video: $20/m additional.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2017-03-22 | Danny | PPC


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    Monthly:


    x

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    COMMENTS:

    Leads | 2017-03-21 | Danny | Ketan called


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    COMMENTS:

    Leads | 2017-03-21 | Danny | Note from December 2016


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    x

    Regular Price:

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    Regular Price:

    Initial: Payments of
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    COMMENTS: