Grace Dental

#1 – Navigation Menu: Change ‘meet the doctor’ to “Meet Our Doctors”

#2 – Doctor page (http://grace.dental/about-us/): Add the bio from Dr. Evans below her title:
“Dr. Thembi Evans was born in Kingston, Jamaica and moved to Miami, Florida where she completed her early, middle and high school educations.

After receiving a full academic scholarship, she graduated with undergraduate degrees in psychology and biomedical engineering from the University of Florida. After deciding to pursue a career in dentistry, Dr. Evans moved to Baltimore, Maryland where she obtained her dental degree from the University of Maryland Dental School. While there, she tutored high school students as part of the Head Start program and performed volunteer services in the Dominican Republic. After obtaining her dental degree, she completed a general practice residency at the Washington, D.C. VA hospital with surgical rotations at the Washington Hospital Center.

Upon completion of the residency, Dr. Evans decided to move back to Miami to be closer to her family and open her own general practice office. During that time, she focused on creating a warm, friendly office where even the most fearful of patients would be comfortable seeking treatment. She’s maintained abreast with current techniques and treatments with many hours of continuing education courses and holds certifications in Fastbraces®, Invisalign and Soft Tissue Management.
After 13 years as a small business owner, Dr. Evans made the choice to sell her practice and move with her family to Austin so that she could spend more time with her husband and 2 young children.

Dr. Evans looks forward to providing you outstanding service and compassionate care while helping you maintain a healthy, beautiful smile.”

#3 – Doctor page (http://grace.dental/about-us/): Add the headshot for Dr. Evans to the left of her bio. Just like the layout of Dr. Nguyen above.

Image in dropbox labeled as ‘IMG-0008.JPG’: https://www.dropbox.com/sh/huf91izvkvzbv5g/AADpaKmF_Mj-CMqhYczzTO0ea?dl=0

#1 – Add the following testimonials to the review page (http://grace.dental/testimonials/):
“AMES M.
LEANDER, TX
Was looking for new Dentist in Leander area and choose Grace Dental due to its great location. I could not be happier with choosing them. Staff is incredibly friendly, and Dr Nguyen is amazing. She is very thorough, there is no doubt she knows exactly what she’s doing. She also takes the time to explain things to you as the client so you know the benefits of what she is doing. If you are looking for a Dentist this is the place you need to come. You will leave feeling great.

SUSAN B.
KYLE, TX
Wonderful experience at Grace Dental… and I have major anxiety about the dentist… we took our family of 6 there 2 weeks ago and saw Dr. Evans. She and the staff are very kind, sweet and fun people. Made the experience of family of 6 dentist day a breeze. During my exam, Dr. Evans saw a concern on an x ray and said I needed to see a specialist, and the staff made a call to the specialist in the area and got me in to see them with in the hour, had the procedure and was able to get it taken care of the same day. Dr. Evans was very thorough with each member of our family. The specialist she sent me to, commented on how Dr. Evans caught something that most dentists would not have seen because of the excellent x rays she took. Highly recommend Grace Dental!!! Office is new and beautiful as well.

MARK J.
LEANDER, TX
The staff at Grace Dental is awesome and I really couldn’t ask for more. They were great to work with and make sure my insurance was set up correctly to avoid any billing issues down the line. I was a new patient and they took their time in explaining everything and making sure that all items were communicated properly. My teeth feel clean and fresh now until my six month check-up!
If you are in need of a Dentist, I highly recommend stopping by and giving Grace Dental a shot!

CHRISTINA H.
LEANDER, TX
As someone who used to work in dentistry, I am SO picky. I finally found a dentist who acts like she wants to be there, really cares about her patients, and isn’t just after the money! It’s really hard to find a dentist who doesn’t try to nickel and dime you, and I am so excited I found grace dental! It is right down the street from my house, and the front office + back office are some of the nicest people! I am so excited that, after years of trying to find a dentist close by, I have found one I’m going to stay with!

TIFFANY S.
LEANDER, TX
I have severe dental anxiety. The doctor and staff made me feel so at ease. She was good! Then to top it off I am a cash patient and totally made it affordable. It is so very obvious that for this office it’s about their patients and the care of… Not numbers. That for me makes a winning office! I highly recommend from care to cost… They can’t be beat!

RIKKI H.
LEANDER, TX
This dental practice is amazing. From our very first visit, I was so impressed with the friendliness and professionalism of the staff. I have never had such a wonderful dentist who truly cares about her patients. My children felt very much at ease during their visits and are not nervous or anxious about upcoming visits. I was very impressed with how comprehensive my first routine visit was when I went this past fall. I highly recommend this dental office to everyone.

NICK R.
CEDAR PARK, TX
I had the greatest experience at Grace Dental. I have high anxiety about going to the dentist due to trauma when I was younger and they put me right at ease. Dr. Nguyen went over treatment that I was needing and made sure that I understood why the treatment was needed. Some past offices that I have gone to have made me feel rushed and come up with some outrageous monetary amount making it impossible to comply with the treatment being recommended. Dr. Nguyen really worked hard on finding the best treatment plan for me and within my means financially. You can really tell that she is passionate about helping others just by meeting her. I would HIGHLY recommend Grace Dental to anyone looking to find a new dentist. Dr. Nguyen and her staff really make you feel at home and put a huge effort in building rapport with their patients. THANK YOU Grace Dental for all that you do for your Community!! We are so happy to have you in our neighborhood.”

#2 – Remove the following reviews from the testimonial page (http://grace.dental/testimonials/):
+Anonymous
+Jennifer L.
+Bruce S.
+Sally W.

#1 – Promotions page (http://grace.dental/promotions/): Replace the ‘November & December’ special with the following special:
“January and February Specials!
+Exam and X-Rays for $49.00
+Custom Whitening Trays for $99.00 per Arch
+Free Whitening for New Patients”

#2 – Promotions page (http://grace.dental/promotions/): Replace the image of the girl with Invisalign with this new image:(https://www.shutterstock.com/image-photo/teeth-whitening-woman-tooth-tray-on-212630011?src=Qy7OmfNVL5wcRHiqQawz6w-1-7)

Make sure the size of the image is the same as the previous one.

Replace the Sep./Oct. promotions (http://grace.dental/promotions/) –

“November and December Specials!!
+Exam and X-Rays for $39.00
+Custom Whitening Trays for $99.00
+Free Whitening for New Patients”

Replace the July promotions (http://grace.dental/promotions/) –

“September and October Promotions

+$49.00 Exam and X-Rays (a $362.00 value)
+$49.00 Prophy Cleaning (In the absence of Periodontal Disease)
+FREE Whitening for New Patients who schedule in the months of September and October
+Established and New Patients who schedule in the months of September and October will be entered into a drawing to Win a Kindle Fire”

#1 – Update the ‘insurance’ section, on the office page (http://grace.dental/office/):

“We are currently accepting Delta Dental, MetLife PDP Plus, Dental Network Of America, SunLife, Careington Platinum, Care POS, Ameritas, Principal, Humana, Cigna, United Healthcare, Guardian, Aetna

Please contact us if you have any question regarding your insurance plans. We’ll be happy to look into it for you.”

#2 – Update the ‘payment’ section, on the office page (http://grace.dental/office/):

“We accept all major credit cards, ATM cards, and cash. For your convenience, we have arranged a payment plan through Care Credit, which helps you receive your treatment in a timely manner.”

can you please change the email address to trulydentalllc@gmail.com?

Called to discuss questions with either Phone or Dr. Nguyen. Left voceimail. Not sure who requested the call because they don’t leave signature or name at the end of the email.

Post to Twitter & Facebook: “We are closed on Friday 08/04/2017”

#1 – Office page (http://grace.dental/office/): Update the information for ‘insurance’: “We are currently accepting Delta Dental, MetLife PDP Plus, DNOA, SunLife, Careington Platinum, Care POS, Ameritas, Principal, Humana, Cigna DPPO.
In a very near future, we will be accepting United HealthCare, Guardian, Aetna, Care Credit”

https://prnt.sc/g1idq6

Contact Phong:

“hi Jessica,

can i schedule a call with you to go over the following items?

1. Google verification – see below email.
2. Email, phone and fax with Godaddy
3. post a flyer in facebook page

Thanks Phong”

“hi Jessica,

is the google code good? please let me know.

are we done with setting up the website?

i see that Optimized360 already charged us $80 for the maintenance fee. we thought we had an agreement that after finishing the built out of the website. we would take over the maintenance portion.

please let us know.

thanks Phong”

hi Jessica,

is the google code good? please let me know.

are we done with setting up the website?

i see that Optimized360 already charged us $80 for the maintenance fee. we thought we had an agreement that after finishing the built out of the website. we would take over the maintenance portion.

please let us know.

thanks Phong

Dr. Nguyen received her google verification code: 95732 but it is not working.

#1 – Copy and paste reviews from facebook, google+, and yelp to the testimonials page.

https://www.facebook.com/Grace-Dental-178670322663111/

https://www.yelp.com/biz/grace-dental-leander

https://www.google.com/search?q=grace+dental+yelp&oq=grace+dental+yelp&aqs=chrome..69i57j35i39.3070j0j7&sourceid=chrome&ie=UTF-8#q=grace+dental+leander&lrd=0x865b2ca3f705e05b:0x66a821ea1ff749b8,1,

#2 – Replace the reviews of the homepage with some of the new reviews from google, facebook and yelp.

#1 – http://grace.dental/about-us/ : Upload Dr. Nguyen’s headshot to her doctor page:
(https://www.dropbox.com/s/32osz71mur69gza/DSC_3572%20%282%29.JPG?dl=0)

Please have a content written for Dr. Nguyen’s office page. Here are her bulletin points:

⦁ Experienced and Compassionate Dentist
⦁ Very Friendly Staff that Strives for Excellence in Oral Health
⦁ Relaxing and Fun Environment
⦁ Thoroughly Explains Treatment Options and Financial Matters
⦁ State-of-the-Art Technology

Free WiFi/NetFlix/Amazon Prime
– Paperless/recycles/”green”
– Coffee/refreshments
– Blankets/comfortable chairs
– sedations options available: N20, oral sedation
– Emergency dentistry: immediate treatments for mouth and teeth related injuries, painful and infected teeth, extractions of wisdom teeth
– All aspects of general dentistry: checkups, xrays, cleanings, preventive dentistry and cosmetic dentistry: thorough/detailed esthetic evaluation, orthodontics/Invisalign, whitening options, cosmetic veneers/crowns and bridges, implants
– For people of all ages in the Leander and nearby communities for life!!

95732

I emailed Dr. Nguyen asking about receiving the Google postcard. We need the code to verify her location for google+ page.

#1 -On iPad and Safari browser, the navigation bar will run over the phone number.
https://prnt.sc/fkl7rg

#2 – on iPad and Safari browser, padding is needed around Dr. Nguyen’s section on the home page. The Text and associations should not cover Dr. Nguyen.
https://prnt.sc/fkl8g7

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting

www.grace.dental/
www.grace.dental/about-us/
www.grace.dental/services/
www.grace.dental/reviews/
www.grace.dental/patient-forms/
www.grace.dental/directions/
www.grace.dental/faq/
www.grace.dental/financial/
www.grace.dental/contact/
www.grace.dental/sitemap/

Hello Dr. Truly Nguyen,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://grace.dental/

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

jessica.c@optimized360.com

Facebook login
trulydentalllc@gmail.com

ReaganGrace 15

Had a long discussion with Dr. Nguyen regarding SEO and PPC. Dr does see herself when googling her practice name which is expected. Discussed PPC which will guarantee 1st page. Recommended $500/m.

She was inquiring on the map section which i explained to her how it works. Jessica currently getting her listing verified and when that is done, dr will ask family, friends, and pts with gmail to leave review.

Dr will think about the PPC and let me know.

Please find if client has any social media setup and gain access. If not, please create Facebook, Google Plus and Twitter (according to her account).

Due June 15th.

#1 – Replace office summary on office page with bullet points about the office:
⦁ Experienced and Compassionate Dentist
⦁ Very Friendly Staff that Strives for Excellence in Oral Health
⦁ Relaxing and Fun Environment
⦁ Thoroughly Explains Treatment Options and Financial Matters
⦁ State-of-the-Art Technology

#2 – Add to office page:
Free WiFi/NetFlix/Amazon Prime
– Paperless/recycles/”green”
– Coffee/refreshments
– Blankets/comfortable chairs
– sedations options available: N20, oral sedation
– Emergency dentistry: immediate treatments for mouth and teeth related injuries, painful and infected teeth, extractions of wisdom teeth
– All aspects of general dentistry: checkups, xrays, cleanings, preventive dentistry and cosmetic dentistry: thorough/detailed esthetic evaluation, orthodontics/Invisalign, whitening options, cosmetic veneers/crowns and bridges, implants
– For people of all ages in the Leander and nearby communities for life!!

#3 – Mobile: Center the images in divi slider.

Dr. Nguyen does not have twitter or google+, we will need to set it up for her. Please set these up. Also, Dr. Nguyen’s address is wrong on google maps. The map marker needs to be in the shopping mart as ‘Super Donut’

Sent email to Dr. Nguyen and Vu. Asked for FB login and whether Dr. Nguyen would like us to set up her google+ page.

Hello Dr. Nguyen,

We’d like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter, or Google Plus profiles created, please provide login credentials so that we may update what’s necessary.

Thank you, and we look forward to working with you.

Jan, please reach out to Dr. Nguyen on setting up G+ (claim & verify) and also Facebook.

For FB, her brother has it setup already, just need to go in and make the page look personalized with the newly launched site. She will ask her brother for the login so just reminder her in the email introduction.

Let me know if you have any questions.

Hello Dr. Truly Nguyen,

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://trulynguyen.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Thank you!

jessica.c@optimized360.com

Please write a bio page for Dr. Nguyen. Here are bullet points she has provided:

– graduated Cum Laude (with Honor) from the University of Texas Health Science Center in San Antonio in 2011 with a Doctor of Dental Surgery
– got an award for Excellent in Clinical dentistry
– got a Bachelor degree in Computer Science from the University of Texas at Austin
– took multiple elective, extra classes in Sedation dentistry, Orthodontics, Molar Endodontics, and Implants.
– Took multiple continuing education classes in Cosmetic dentistry,
– volunteered at Texas Mission of Mercy
– has been treating patients of all ages, from doing simple checkups emphasize on preventive dentistry to solving major problems
– my philosophy: continuing education to be at the forfront of dentistry, educate pt on preventive dentistry, always have happy checkups.
I was born in 1979, not getting my degree in 1979.

From Dr. Nguyen:

“Hi Jessica,

we need to finish up the website.

Please let us know what we need to do to help.

Thanks, ”

I have let Dr. Nguyen know that development takes 1-2 weeks and we sent this to development 1 week ago. I have also asked her for content to upload to the site.

URL: trulynguyen.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

Below are specific instructions:

Use Rogue framework

*Fluid responsive!

*Make sure to update images from shutterstock without watermarks

Menu buttons hover – your choice

ALL buttons hover – your choice

Divi slider – needs to be a slideshow, will populate with images later

Welcome to Our Clinic – system output

Meet Dr. Truly Nguyen, DDS – system output

Feat. Services hover – ‘crowns and bridges’ for hover effect

Testimonials – text needs to be on a slider

jessica.c@optimized360.com

Hello Dr. Truly Nguyen,

Your design has been approved!

Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/05/nguyen-truly-1.jpg

If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

Dr. Nguyen mentioned that the map marker on googles maps was in the wrong spot. We would need to edit or setup a google listing to change the location.

Dr. Nguyen was under the impression that social media was included with her Gold package. I did explain to her that we can link her social media but the management of these accounts would be extra.

Furthermore, she wanted to increase her ranking on google search results. I did discuss that her package does include on-site seo but to really increase her ranking she might need further SEO services we offer.

Please discuss with Dr. Nguyen.

Hello Dr. Truly Nguyen,

Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

Please click below to schedule a call so we can discuss this design:
https://calendly.com/optimized360/calls/

Looking forward to your feedback!
Thank you.

Hi Jessica:

grace.dental is now pointing to the provided IP address. Within 24 hours, www.grace.dental should be propagated to respond to the same IP address.

I do get the PAGELY, Site not found error. May be something to be adjusted on your end?

On Thu, May 11, 2017 at 8:24 AM, Vu Tran wrote:
Hi Jessica:

I will add an A record to the DNS for grace.dental today. Will let you know once the A record has been updated.

Thanks,

Due the morning of Friday 4/24

Examples to reference:
http://azaleacenter.com/ (Likes: overall design, layout, colors)
http://drangelicaisaza.com/ (likes: colors, balance of text & images)

Layout
–full width
-modern
-minimal

Colors
-white
-blue

Images
-people
-nature/ocean
-nature/flowers

Overall Feel
-modern
-elegant
-feminine

Sections
-Social Media Links
-Featured Services: Bonding, veneers, crowns and bridges, teeth whitening, cleaning, periodontal disease treatments, restore implants crowns, implant supported over dentures
-Testimonials
-Contact Form
-Membership Logos
-Office Map
-Doctor’s Bio
-Office Summary
-about the office

#1 – Update Address to ‘15609 Ronald R. Reagan Blvd Leander, TX 78641, Ste 150’

#2 – Update phone number to ‘512.817.3777’

Hi Dr. Nguyen,

It was a pleasure speaking with you earlier. I am excited to work on this new custom design!

Here are a few website examples that match with your questionnaire:

General & Cosmetic Dentist in Clifton, NJ

Home

Home

http://outsideenvy.com.au/

Let me know your thoughts regarding these designs.

Also, here is your temporary site: http://trulynguyen.360sites.net/

Once we have your domains available and we know which one we want to be the main, we can point it to your temporary site.

Have a great weekend and thank you,

http://www.grace.dental/
http://www.grace.dental/about-us/
http://www.grace.dental/services/
http://www.grace.dental/reviews/
http://www.grace.dental/patient-forms/
http://www.grace.dental/directions/
http://www.grace.dental/faq/
http://www.grace.dental/financial/
http://www.grace.dental/contact/
http://www.grace.dental/sitemap/

Please create temporary site and include client original content (if any).

Hello Dr. Truly Nguyen,

Welcome to Optimized360!

My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. earlier to discuss your account and review the notes you initially had.

I have received your design questionnaire. We can discuss in detail your custom design tomorrow during our scheduled call at 11 am PST.

I look forward to working on this design with you.

jessica.c@optimized360.com

Your Name Truly Nguyen
Do you have an existing Site? Yes
Practice Name Grace dental
Practice Address Street Address: 15609 Ronald Reagan blvd
City: Leander
State / Province: Tx
Postal / Zip Code: 78641
Country: United States
Practice Telephone (512) 8173777
E-mail for Patients Care@grace.dental
Will you be the decision maker during this process? Yes
Sections Social Media Links
Featured Services
Promotions
Testimonials
Video
Contact Form
Membership Logos
Office Map
Doctor’s Bio
Office Summary
Overall Feel Modern
Elegant
Simple and Clean
Visual (Minimum Text)
Minimalist
Playful
White & Bright
Light or Dark Light Background (dark text)
Select Colors Will sent a color scheme
Bright
Neutral
Pastels
Image Types Your Images (Upload or Email)
People
Trees/Green
Flowers/Colorful
Ocean/water
Ethnicity Caucasian
Hispanic
Asian
African American
Age Group Children
Teen
Adults
Elderly
Demographic Retired
Working Class
Business (ex: downtowns)
Upscale
Specialty General
Top 3-4 Services Bonding, veneers, crowns and bridges, teeth whitening, cleaning, periodontal disease treatments, restore implants crowns, implant supported over dentures

dr sent me this. I told her we need original. She will send that over to the designer. This is just to get a reference in the meantime

her brother in law VU has access to domain which is with 1and1.com

emails: she is aware that they will have to set it up. Interested in hipaa-compliant email which i told her that they will have to buy additional service within 1and1.com Primary use is for patient communication. Told her for these, she shoudl check with her software whcih is OPENDENTAL whcih will take care of everythign as far as Patient Portal capabilities she’s looking for. Client may transfer domain to us to host email (basic). 5 emails are included (old proposal) if they do domain transfer.

domain: send dns info to her so she can fwd to Vu (brother) to reconfigure to go live in the future.

– Dr. Nguyen (very nice)
– planning on opening new practice Mother’s Day (next week)
– dr got questionnaire, is filling it out, will schedule day/time for interview
– she has another domain grace.dental (redirect to main).

– client has logo, will send original files to work around
– please send intro email

– domain & email (SEE NOTE for this)

Website: $3,600 + $79/m

see attached scanned contract.

See previous note for reduction from $4,000 to $3,600

“Hi Danny,
Thank you for the proposal. For the hosted website, it will work when anyone access from a phone, tablets as well correct? Could you tell me what the $79 monthly include?
Does this include the Google Adwords as well?
So for our website, when i type in Grace Dental, it will lead to our (future designed) site, correct?
Do you also do facebook, pinterest, google, yelp page for the practice as well?
How long can we get the website up and running?

Thanks,

Truly Nguyen”

Spoke to Phong per his request to call. He said he’s been getting the email but didn’t check it.

Practice opening from scratch in 2 months. has logo already and in process of setting up social. no intent in marketing yet.

Gave overview of us as far as QPS. Design process and our focus on the design to effectively convert and brand them.

Went over the Gold. He asked to send him the info cause he had to go.

Sent her initial email.