Fourth Corner Neurosurgical Associates

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    Profile ID: 103115




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    Web Edits 1/10 closed
    Ticket: Website | 2018-01-10 | jessica.c | #114780 |

    Homepage: Surgery Center section: Add this text at the end of the paragraph:
    “Fourth Corner Neurosurgical Associates performed 1674 cases at Cascade Outpatient Surgery Center in 2017 with an infection rate of 0.002%”


    2018-01-12 | catherine.c
    emailed complete.d

    Leave a Comment:




    Give Thomas a Call closed
    Marketing | 2017-12-19 | jessica.c | #111039 |

    Thomas Flory, the Executive Director for Fourth Corner Neurosurgical Associates would like to discuss SEO and Marketing opportunities. Please give him a call at your earliest convenience.

    Here is his contact information:
    Thomas Flory
    Executive Director
    Fourth Corner Neurosurgical Associates
    710 Birchwood Ave
    Suite 101
    Bellingham, WA 98225
    360-676-0922


    2018-01-16 | brent.d
    called in for Thomas, LM w/ sec
    2017-12-22 | brent.d
    spoke to Thomas for a brief minute. Said he was currently busy at the moment and wanted to schedule a call for Wed afternoon.

    Leave a Comment:




    Email from Thomas 
    Notes | 2017-12-19 | jessica.c | #111037 |

    Jessica:

    I’m in the office all day tomorrow and happy to talk. I was following up by phone primarily to confirm that you had received the email, that you understood what I was asking for (perhaps better put that I had posed the question appropriately) and to understand an approximate time frame for implementation, so a call is not absolutely necessary. That said, a call would help me to understand our current agreement as well as what services your group can offer as we put together a plan for expanding the practice catchment area, including into Vancouver and southern British Columbia in 2018.

    Thanks


    2017-12-19 | jessica.c
    Thomas second email:

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    Email From Tom 
    Notes | 2017-12-18 | jessica.c | #110810 |

    Good morning Jessica:

    We have a url on some marketing materials, www.cascadebsc.com that we would like to redirect users to www.fourthcornerneuro.com.

    I understand from Dr. Meredith that you have been most helpful so I am reaching out to you with this request.

    Since you have likely not heard my name prior, I’m copying Dr. Meredith so you will know that I am authorized to make this request.

    If you have any questions, or if I should be in contact with one of your colleagues with regard to this request, please let me know.

    Thanks in advance for your prompt assistance.


    Leave a Comment:




    Upload Photos closed
    Ticket: Website | 2017-11-15 | jessica.c | #104857 |

    #1 – Dr. Meredith’s page (http://fourthcornerneuro.com/dr-christopher-meredith-md/): Upload Dr. Meredith’s headshot to the left of the text. (use divi builder)

    #2 – Dr. Landau’s page (http://fourthcornerneuro.com/dr-barry-landau-md/): Replace Dr. Landau’s headshot to the left of the text. (use divi builder)

    #3 – Dr. McQueen’s page (http://fourthcornerneuro.com/dr-carlton-k-mcqueen-md/): Replace Dr. McQueen’s headshot to the left of the text. (use divi builder)

    #4 – Dr. Baker’s page (http://fourthcornerneuro.com/dr-david-baker-md/): Replace Dr. Baker’s headshot to the left of the text. (use divi builder)

    #5 – Dr. Ha’s page (http://fourthcornerneuro.com/dr-tung-ha-do/): Replace Dr. Ha’s headshot to the left of the text. (use divi builder)

    #6 – Hendrik Kok’s page (http://fourthcornerneuro.com/fourth-corner-neurosurgical-physicians-assistant-hendrik-kok-pa-c/): Replace Hendrik Kok’s headshot to the left of the text. (use divi builder)

    Dropbox link to headshots: (https://www.dropbox.com/sh/cugnf8d90cpjpec/AABZmvokR1xpoW2jVL5H5D54a?dl=0)


    2017-11-27 | catherine.c
    emailed completed.

    Leave a Comment:




    Update Testimonial Page closed
    Ticket: Website | 2017-10-26 | jessica.c | #99408 |

    #1 – (http://fourthcornerneuro.com/testimonials/): Remove the testimonials about Dr. Lawrence & Dr. Goldman

    #2 – Add new testimonials (http://fourthcornerneuro.com/testimonials/):
    +Very satisfied with services here. Thank you for helping me. Greatly appreciated. You have helped me get back to activities I love to do. Carla H. Regarding Dr. McQueen and Dr. Landau.
    +Dr. McQueen and staff were great! They made me feel comfortable in an otherwise stressful moment. Cynthia C. regarding Dr. McQueen.
    +Overall experience was excellent! Would return or recommend in future. Steve W. regarding Dr. Meredith.
    +I don’t think it would be possible to have had a better experience. The entire staff not only knew their specific but was very aware of co-staff duties so all was flawless. Thanks to all of you. William V. Regarding Dr. Landau.
    +The staff is awesome and work so well together, I felt right at home! If I was still a nurse I would want to work with you all! Tammy M. regarding Dr. Landau.


    2017-11-06 | catherine.c
    Ticket has been completed. Closing ticket.

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    Decline to Logo Design 
    Notes | 2017-10-11 | jessica.c | #95059 |

    From Dr. Meredith:
    “Hi Jessica,
    This logo is already present on our building and outdoor signage, as well as the letterheads and business cards so I think we should stick with it. It will be too involved to change it.
    Thank you!
    Chris”


    Leave a Comment:




    Add New Patient Pack Button closed
    Ticket: Website | 2017-10-10 | jessica.c | #94995 |

    #1 – Create button for new patient packet: (See screenshot:https://prnt.sc/gvukug)

    Icon is in dropbox: (https://www.dropbox.com/sh/hxxvez20mgv0o5m/AAAeGch_hHAkRQ_fQS_Atmcha?dl=0)

    #2 – Link button to PDF. It should open in new tab. (http://christophermeredith.360sites.net/wp-content/uploads/sites/347/2017/10/New-Patient-packet-.pdf)


    2017-10-17 | catherine.c
    Ticket has been completed. Closing ticket.

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    Going Live Items closed
    Task: Social | 2017-10-09 | jessica.c | #94202 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim

     

    http://www.fourthcornerneuro.com/index.html
    http://www.fourthcornerneuro.com/about.html
    http://www.fourthcornerneuro.com/find-us.html
    http://www.fourthcornerneuro.com/surgical-services.html
    http://www.fourthcornerneuro.com/pain-clinic.html
    http://www.fourthcornerneuro.com/dr.-david-baker%2c-md.html
    http://www.fourthcornerneuro.com/dr.-david-goldman%2c-md.html
    http://www.fourthcornerneuro.com/dr.-tung-ha%2c-do.html
    http://www.fourthcornerneuro.com/dr.-barry-landau%2c-md.html
    http://www.fourthcornerneuro.com/dr.-carlton-k.-mcqueen.html
    http://www.fourthcornerneuro.com/hendrik-kok-pa-c.html
    http://www.fourthcornerneuro.com/news.html
    http://www.fourthcornerneuro.com/awards-and-recommendations.html
    http://www.fourthcornerneuro.com/patient-privacy.html
    http://www.fourthcornerneuro.com/discrimination-policy.html
    http://www.fourthcornerneuro.com/links-and-contacts.html
    http://www.fourthcornerneuro.com/amharic.html
    http://www.fourthcornerneuro.com/cambodian.html
    http://www.fourthcornerneuro.com/chinese.html
    http://www.fourthcornerneuro.com/german.html
    http://www.fourthcornerneuro.com/japanese.html
    http://www.fourthcornerneuro.com/korean.html
    http://www.fourthcornerneuro.com/lao.html
    http://www.fourthcornerneuro.com/punjabi.html
    http://www.fourthcornerneuro.com/russian.html
    http://www.fourthcornerneuro.com/serbo-croation.html
    http://www.fourthcornerneuro.com/spanish.html
    http://www.fourthcornerneuro.com/tagalog.html
    http://www.fourthcornerneuro.com/ukranian.html
    http://www.fourthcornerneuro.com/vietnamese.html

     


    2017-10-09 | catherine.c
    #1, 3, 4 completed.

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    Email: Your Website is Live 
    Design | 2017-10-09 | jessica.c | #94201 |

    Hello Dr. Christopher Meredith,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://fourthcornerneuro.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Transfer All 3 Domains In closed
    Task: Website | 2017-09-28 | Belinda | #91515 |

    Please transfer all three domains into our account.

    fourthcornerneurosurgical.com
    fourthcornerneuro.com
    cascadebsc.com


    2017-10-12 | jessica.c
    All domains have been transferred.
    2017-10-06 | jessica.c
    fourthcornerneuro.com & fourthcornerneurosurgical.com have been transferred
    2017-10-04 | jessica.c
    Domain transfers have been initiated.

    Leave a Comment:




    Domain Transfer Charges closed
    Task: Accounting | 2017-09-28 | Belinda | #91511 |

    Please charge 2 charges for $20 each for domain transfer.

    Tranferring in two domains:

    fourthcornerneurosurgical.com
    cascadebsc.com


    2017-09-28 | chandra.t
    Charged $40/y.

    Leave a Comment:




    Google Translate Toolbar closed
    Ticket: Website | 2017-09-28 | Belinda | #91502 |

    Please add Google Translate toolbar in header to the left of the address information. Please add the condensed (smallest) version.


    2017-09-29 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Domains at Hover 
    Notes | 2017-09-25 | jessica.c | #90204 |

    Information from Grant (360-255-1755) for hover.com

    1st account
    username: optimized360
    password: fcnoptimized360

    2nd account
    username: dlgoldman
    password: Newhollandl170!

    Data stats 900-1100 a week (hits)


    Leave a Comment:




    Domain 
    Notes | 2017-09-22 | jessica.c | #89922 |

    Hello Jessica,

    Dr. Meredith shared your e-mail that you ready for transfer of the Fourth Corner website domain. I am trying to connect with my spouse to retrieve the info from a home computer where the website was built, otherwise I will have it for you Sunday evening or Monday morning for sure. Do you have a direct phone number where you can be reached or do you prefer e-mail?

    Thank you, Deb Gormley
    Fourth Corner Neurosurgical


    2017-09-25 | jessica.c
    Email to Doctor: "Hi Dr. Meredith, I just wanted to let you know that we did gain access to the following domains: fourthcornerneurosurgical.com fourthcornerneuro.com cascadebsc.com Would you like us to transfer all three to our account and manage these on your behalf? Your package comes with one domain and each additional domain will be $20 a year for domain registration renewal. Thank You,"

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    Hide Testimonial Section closed
    Task: Website | 2017-09-22 | jessica.c | #89831 |

    on the homepage. For now the doctor would like to hide this section. We do not delete it because the doctor will provide videos at a later time.


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    Add Videos & Images closed
    Ticket: Website | 2017-09-19 | jessica.c | #88740 |

    #1 – Total Disc Arthroplast page (http://christophermeredith.360sites.net/total-disc-arthroplasty/): Place the following videos on this page at the bottom:
    +https://www.youtube.com/watch?v=EjhmACtP0SQ
    +https://www.youtube.com/watch?v=WHNoyZojv9s

    #2 – Total Disc Arthroplast page (http://christophermeredith.360sites.net/total-disc-arthroplasty/): Place the following images on this page:
    +http://catalyst.medtronic.com/catalyst/business-of-medicine/marketing-kit/Prestige-2-Level.jpg
    +http://catalyst.medtronic.com/catalyst/business-of-medicine/marketing-kit/PRESTIGE-LP-Implant.jpg


    2017-09-21 | catherine.c
    Ticket has been completed. Closing ticket.

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    Facebook Admin Issue closed
    Task: Social | 2017-09-18 | jessica.c | #88213 |

    Unable to add Dr. Meredith as an admin page role to : https://www.facebook.com/Fourth-Corner-Neurosurgical-Associates-1953717628246000/

    He created a Facebook profile: https://www.facebook.com/chris.meredith.547
    to gain access to his business page.

    Primary email used: ccmeredith@hinet.org


    2017-09-25 | jan.s
    Dr. Meredith was added as admin. Please provide a status update for him, closing task.

    Leave a Comment:




    Web Edits submitted via Email 9/18 closed
    Ticket: Website | 2017-09-18 | jessica.c | #88179 |

    This should be done in order:

    #1 – Lateral/Lumbar Fusion page (http://christophermeredith.360sites.net/laterallumbar-fusion/): Move the text/content from this page to ‘Pain Management’ page (http://christophermeredith.360sites.net/pain-management/)

    #2 – Lateral/Lumbar Fusion page (http://christophermeredith.360sites.net/laterallumbar-fusion/): Upload content
    “Low back pain is an extremely common condition in the U.S. There are many treatment modalities available to the typical low back pain patient but when conservative care fails, often times it is surgical care that brings eventual relief. Infrequently, surgical care involves extensive surgery and reconstruction of the spine including spinal fusion. When this is required it is important that your surgeons are able to discuss and offer the multitude of surgical options available for each patient’s specific pathology. At Fourth Corner Neurosurgical Associates, our surgeons are trained in all of the latest, advanced surgical procedures including lateral lumbar fusion, traditional TLIF and PLIF procedures, SI joint fusion, pelvic fixation and fusion, ALIF fusion along with myriad non-fusion procedures.

    Please make sure to discuss all options with your surgeon including what is best for you.”


    2017-09-20 | jessica.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add content closed
    Ticket: Website | 2017-09-12 | jessica.c | #86777 |

    #1 – Add content to SI Joint Fusion page (http://christophermeredith.360sites.net/si-joint-fusion/):
    “The SI joint has received significantly more attention as a possible pain generator in recent
    years. It is a possible source of low back pain in patients with prior lumbar fusions but can also be a
    source of pain in patients without prior surgeries.

    Diagnostic injections are often helpful in identifying this area as a pain generator and can be
    completed in our outpatient surgery center. Should criteria be met for SI joint dysfunction, then it is
    possible your provider may recommend an SI joint fusion as a possible therapeutic intervention. Please enquire further with your provider regarding this common source of low back pain.”

    #2 – Change the page title of SI Joint Fusion to “Sacro-Iliac (SI) Joint Fusion”.


    2017-09-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    F/U 
    Notes | 2017-09-06 | jessica.c | #85061 |

    Left voicemail on Dr. Meredith’s cell and sent email.


    2017-09-08 | jessica.c
    Hi Jessica, Sorry about the delay. Another super busy week. I will have more time next week to give you a call. Perhaps Wednesday? Thank you! Chris Meredith

    Leave a Comment:




    Email: Logo Introduction 
    Design | 2017-09-05 | jessica.c | #84658 |

    Hello Dr. Christopher Meredith,

    While we work on your website, I would like to get a few notes regarding the logo design for your practice.

    Please take a few minutes to fill out our design questionnaire below. This should give me a better idea of the of personal elements that you’re looking for.

    URL: https://form.jotform.com/70956298309166

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    Process

    1. You will receive an initial five concepts to start with. We can mix and match designs! At this point, try to focus on shapes and fonts rather than color.
    2. Revisions: You will get approximately to 5 rounds of revisions. Let us know what suites you and what does not, don’t worry, we’ll try our best to get them as close as possible!
    3. Approval: After the logo is approved, we’ll send you a set of files that can be used with any print shop or graphic designer. We’ll also add it to the website.

    If you have any questions, please feel free to let me know.

    jessica.c@optimized360.com


    Leave a Comment:




    Web Edits submitted via Email 8/22 pt. 2 closed
    Ticket: Website | 2017-08-22 | jessica.c | #82746 |

    #1 – Create a post for “Prolotherapy and PRP Therapy”

    #2 – Add “Prolotherapy and PRP Therapy” in the sub-menu below ‘treatments’


    2017-08-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Initial Design Change Request 
    Notes | 2017-08-22 | jessica.c | #82609 |

    “Hi Jessica,
    On our home page, is it possible uner the “services offered” to have another category titled “Restorative and Regenerative medicine”
    I’d like to have more information within that link detailing Prolotherapy and PRP therapy.

    Thank you!
    Chris”

    I informed Dr. Meredith that this would constitute a design as his design was finalized and approved. Waiting to hear back from him.


    Leave a Comment:




    Edits Submitted via Email 8/22 closed
    Ticket: Website | 2017-08-22 | jessica.c | #82605 |

    #1 – Dr. Landau’s page (http://christophermeredith.360sites.net/dr-barry-landau-md/): Upload his new bio in Dropbox (https://www.dropbox.com/s/jlcrzdqku1wxui5/Dr%20Landau%20bio.docx?dl=0): This should replace the bio currently on the page.

    #2 – Dr. Baker’s page (http://christophermeredith.360sites.net/dr-david-baker-md/): Upload his new bio in Dropbox (https://www.dropbox.com/s/xp2dh13827k7jyh/Dr.%20Baker%20bio.docx?dl=0): This should replace the bio currently on the page.

    #3 – Total Disc Arthroplasty page (http://christophermeredith.360sites.net/total-disc-arthroplasty/): Upload content from dropbox (https://www.dropbox.com/s/w1pjutpuk9j3b7c/Total%20Disc%20Arthroplasty.docx?dl=0)


    2017-08-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Scheduled Call 
    Notes | 2017-08-07 | jessica.c | #81186 |

    Tuesday August 8th at 11am PST.


    2017-08-09 | jessica.c
    Spoke with Dr. Meredith, he will start sending over content for his website.
    2017-08-09 | jessica.c
    Called Dr. Meredith at 12 pm for our scheduled call. Went straight to voicemail.
    2017-08-07 | jessica.c
    From Dr. Meredith: "Hi Jessica, I will get back to you about these changes. I have to reschedule for tomorrow again. I have a surgery starting at 9am that will not be done. Can we do 12:30 pm on Wednesday? Thanks! Chris"

    Leave a Comment:




    Update Text closed
    Ticket: Website | 2017-08-04 | jessica.c | #81166 |

    Update the text on the services. If the word “Orthopedists” appears, change it to “Neurosurgeon”


    2017-08-07 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Upload Content closed
    Ticket: Website | 2017-07-31 | jessica.c | #80739 |

    #1 – Dr Ha page (http://christophermeredith.360sites.net/dr-tung-ha-do/): Replace the text on Dr. Ha’s bio with the following text: “Dr. Tung Ha is a native of Phoenix, Arizona and attended Brandeis University in Boston where he obtained his B.S. degree in Biology in 1997. He obtained early acceptance to the Ohio University College of Osteopathic Medicine where he earned his D.O. degree in 2001. He completed his residency in Neurological Surgery at the University of Kansas Hospital and served as Chief Resident from 2006- 2007.

    Following residency, Dr. Ha served in the U.S. Army at the rank of Major at Madigan Army Medical Hospital at Joint Base Lewis-McChord. There, he had the honor of providing neurosurgical care to Active Duty Service Members including aviators, pilots, and the elite soldiers of the Rangers and Special Forces battalion. In 2010, he deployed with the 53rd Head and Neck Surgical Team to Joint Base Balad, Iraq. As the only military neurosurgeon for the U.S. and coalition forces in the Iraq, Dr. Ha served as Theatre Neurosurgery Consultant. For the care that he provided in support of Operation Iraqi Freedom and Operation New Dawn, Dr. Ha was awarded the Army Commendation Medal. He was Honorably Discharged from the U.S. Army in 2011 and subsequently joined Fourth Corner Neurosurgical Associates.

    Dr. Ha is Board Certified by the American Board of Neurological Surgery (ABNS) and has expertise in minimally invasive spine surgery. Dr. Ha is a leader in cervical disk replacement surgery and has taught many other spine surgeons this complex procedure. As an osteopath he embraces a holistic approach to neurosurgical problems and patient care.

    Dr. Ha spearheaded the development of the Cascade Outpatient Spine Center (COSC) and currently serves as the Medical Director. He is a Board Member of the Washington Ambulatory Surgery Center Association and a member of the American Association of Neurological Surgeons.

    When not operating, Dr. Ha’s passion is his family. He enjoys fitness, outdoor activities and traveling with his wife and two daughters.”

    #2 – Dr Meredith page (http://christophermeredith.360sites.net/dr-christopher-meredith-md/): Upload the text on Dr. Merdith’s bio with the following text: “Dr. Christopher Meredith, MD, FAANS
    Dr. Meredith was born in Korea and spent most of his primary and secondary school career in the Netherlands. Dr. Meredith graduated Phi Beta Kappa from Wesleyan University in Middletown, CT with a Bachelor of Arts degree in Neuroscience. He then went on to attend the University of Connecticut School of Medicine from which he graduated with his M.D. degree in May, 2000. He completed his general surgery internship and residency in neurological surgery at the University of Kansas Hospital in 2006. Following employment at the University of Kansas and the Kansas City VA Medical Center Dr. Meredith spent a year in private practice in Phoenix Arizona in 2010 where he developed further interest and expertise in adult degenerative spinal disorders. He then returned full time to the Kansas City VA Medical Center where he took on increasingly more complex adult spinal degenerative and deformity cases.

    Dr. Meredith regularly attends continuing medical education courses on adult spinal deformity and adult degenerative spinal disease. His clinical interests and expertise lie predominantly in these areas. He is board certified by the American Board of Neurological Surgeons and actively participating in Maintenance of Certification (MOC).

    Administratively, Dr. Meredith has particular interest and expertise in peer review and insurance case review. He actively works with the state health departments of several states to help improve health care policy and review quality of care issues.

    Dr. Meredith enjoys spending time with his wife, two small children as well as their two puppies. He and his wife are avid runners and together have completed over 10 marathons.”


    2017-08-03 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-08-02 | jessica.c
    WP-Admin access granted.
    2017-08-02 | developersohan
    Need wp-admin access as admin

    Leave a Comment:




    Scheduled Call 
    Notes | 2017-07-24 | jessica.c | #80226 |

    7/28 at 10am PST.


    2017-07-31 | chandra.t
    Please transfer to me afterward regarding billing.
    2017-07-28 | jessica.c
    From Dr. Meredith: "Hi Jessica, Yes my phone is doing weird things this morning. I have to go get it fixed. Sorry about that. Can we reschedule as I’m swamped this morning also. I’m on call next week but perhaps Monday august 7th? I have about 30 minutes at 12:30 PM THAT DAY. Thank you. Chris"

    We have rescheduled for 8/7 at 12:30 pm PST.

    Leave a Comment:




    Past Due 
    Accounting | 2017-07-13 | Chandra | #79520 |

    Email past due $3078 for 2nd installment and website design.


    2017-08-04 | chandra.t
    Deborah updated CC via fax (Visa ending in 1083), paid past due.
    2017-07-24 | chandra.t
    LV and emailed followup.
    2017-07-24 | alec.j
    Chandra, maybe it's a good time to reach out to him again.
    2017-07-13 | chandra.t
    Autoresponder reply "I am out of the office until July 20th."

    Leave a Comment:




    Dr. Meredith on vacation 
    Notes | 2017-07-06 | jessica.c | #79063 |

    Dr. Meredith will be on vacation from July 8th to the 24th. For the most part he might be able to occasionally reply to emails but will be unavailable for the most part via phone.


    2017-07-06 | jessica.c
    Dr. Meredith would like to start logo after he is back from vacation.

    Leave a Comment:




    Multiple google plus accounts closed
    Task: Social | 2017-06-29 | jessica.c | #78732 |

    Please remove/delete the duplicates once

    Once we figure out more about business listing and branding accounts, please safely remove the duplicates.


    2017-08-03 | jan.s
    Notes were transferred to CP in the social media section, closing task.
    2017-08-03 | jan.s
    Started process all over once again. Currently waiting for verification code.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-06-29 | jessica.c | #78730 |

    Hello Dr. Christopher Meredith,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    We are still setting up your social media and can set up links to these accounts once they are complete.

    Temporary URL: http://christophermeredith.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Create Social Artwork closed
    Task: Social | 2017-06-29 | jessica.c | #78729 |

    https://www.facebook.com/Fourth-Corner-Neurosurgical-Associates-1953717628246000/

    and google+ when the page is verified.


    2017-10-27 | jessica.c
    Dr. Meredith is busy. I will revisit google brand account in a few weeks.
    2017-08-25 | jessica.c
    Requested a new code from google via email.
    2017-07-06 | jessica.c
    Twitter and Facebook artwork uploaded.

    Leave a Comment:




    Edit Content closed
    Task: Website | 2017-06-28 | jessica.c | #78631 |

    #1 – http://christophermeredith.360sites.net/surgical-services/ : The content needs to be in divi and the images need padding.

    #2 – http://christophermeredith.360sites.net/pain-clinic/ : The content needs to be in divi and the images need padding.


    2017-06-29 | jessica.c
    I have completed this due to time restraints.

    Leave a Comment:




    PSD to WP: Christopher Meredith closed
    Design Task: Development | 2017-06-26 | jessica.c | #78369 |

    URL: christophermeredith.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    Use Rogue framework

    *Fluid responsive!

    Menu buttons hover – “palimpsest, ineffable, lilt, etc…” https://tympanus.net/Development/CreativeLinkEffects/

    ALL buttons hover – your choice

    Divi slider – needs to be a slideshow, will populate with images later

    Feat. Services hover – “Goliath” https://tympanus.net/Development/HoverEffectIdeas/index2.html

    Patient Testimonials – system output

    jessica.c@optimized360.com


    Leave a Comment:




    Email: Design Approval 
    Design | 2017-06-26 | jessica.c | #78368 |

    Hello Dr. Christopher Meredith,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/06/meredith-christopher-1.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


    Leave a Comment:




    Social Media Setup 
    Notes | 2017-06-26 | jessica.c | #78350 |

    They do not have social media accounts. We will need to setup facebook, google+ and twitter.


    Leave a Comment:




    F/U 
    Notes | 2017-06-21 | jessica.c | #78084 |

    Called the office and Dr. Meredith was out. Called cell and left a voicemail. Sent email.


    2017-06-23 | jessica.c
    Left voicemail for Dr. Meredith on his cell.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-06-19 | jessica.c | #77864 |

    Hello Dr. Christopher Meredith,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Initial Website Design Notes 
    Notes | 2017-06-13 | jessica.c | #77550 |

    Notes for development/review
    +Bios of the providers
    +Links for several of the procedures of what they do
    +PDF link for patients to download forms
    +Surgery Center place on the homepage.
    +Information header bar (Location, contact info,
    +Does not want homepage to be too busy
    +Clean & Simple
    +Link to HIPAA Privacy Policy
    +Navigation Menu: Home, Our Providers, Procedures,
    +Visual that still has information
    +Ft. Services: Total Disc Arthroplasty, SI Joint Fusion, Pain Management, & Lateral/Lumbar Fusion, Spinal Deformity
    +Office Summary/General Description of office/What we Do
    +Testimonials
    +Use complimentary colors to ‘Cascade Brain & Spine Center’
    +Colors – Neutrals, Orange, & match the building
    +Dr. Goldman, MD -retired, do not copy


    Leave a Comment:




    New Design closed
    Task: New Project | 2017-06-13 | jessica.c | #77549 |

    Due Thursday 6/15

    Examples to reference:
    https://www.texasback.com/ (Likes: Overall design, clean, not too busy, sections)

    Layout
    -full width
    -sectional

    Colors
    -white
    -neutrals
    -accents of orange and gray (match logo & office building)

    Images
    -people
    -nature/ocean
    -medical

    Overall Feel
    -modern/traditional
    -soft/spa
    -feminine

    Sections
    -header/navigation (contact info in header)
    -slider with excerpt
    -Featured Services: total disc arthroplasty, SI Joint Fusion, Pain Management, Lateral/Lumbar Fusion, & Spinal Deformity
    -Surgery Center
    -Office summary (talk about experience & what they do)
    -Testimonials
    -Map & Contact Form

    Other Notes:
    -Patients are all ethnicities, so have a variety of people in images
    -Tagline: “Leaders in Minimally Invasive and Motion Preservation Spine Care”


    Leave a Comment:




    Copy Content from Current Site closed
    Task: Website | 2017-06-08 | jessica.c | #77233 |

    fourthcornerneuro.com


    Leave a Comment:




    301s 
    Notes | 2017-06-08 | jessica.c | #77228 |

    Home


    http://www.fourthcornerneuro.com/index.html
    http://www.fourthcornerneuro.com/about.html
    http://www.fourthcornerneuro.com/find-us.html
    http://www.fourthcornerneuro.com/surgical-services.html
    http://www.fourthcornerneuro.com/pain-clinic.html
    http://www.fourthcornerneuro.com/dr.-david-baker%2c-md.html
    http://www.fourthcornerneuro.com/dr.-david-goldman%2c-md.html
    http://www.fourthcornerneuro.com/dr.-tung-ha%2c-do.html
    http://www.fourthcornerneuro.com/dr.-barry-landau%2c-md.html
    http://www.fourthcornerneuro.com/dr.-carlton-k.-mcqueen.html
    http://www.fourthcornerneuro.com/hendrik-kok-pa-c.html
    http://www.fourthcornerneuro.com/news.html
    http://www.fourthcornerneuro.com/awards-and-recommendations.html
    http://www.fourthcornerneuro.com/patient-privacy.html
    http://www.fourthcornerneuro.com/discrimination-policy.html
    http://www.fourthcornerneuro.com/links-and-contacts.html
    http://www.fourthcornerneuro.com/amharic.html
    http://www.fourthcornerneuro.com/cambodian.html
    http://www.fourthcornerneuro.com/chinese.html
    http://www.fourthcornerneuro.com/german.html
    http://www.fourthcornerneuro.com/japanese.html
    http://www.fourthcornerneuro.com/korean.html
    http://www.fourthcornerneuro.com/lao.html
    http://www.fourthcornerneuro.com/punjabi.html
    http://www.fourthcornerneuro.com/russian.html
    http://www.fourthcornerneuro.com/serbo-croation.html
    http://www.fourthcornerneuro.com/spanish.html
    http://www.fourthcornerneuro.com/tagalog.html
    http://www.fourthcornerneuro.com/ukranian.html
    http://www.fourthcornerneuro.com/vietnamese.html


    Leave a Comment:




    DQ 
    Notes | 2017-06-08 | jessica.c | #77207 |

    Your Name Christopher Meredith
    Desired Domain(s) www.fourthcornerneuro.com
    Do you have an existing Site? Yes
    IF yes, please provide login credentials: I do not have these at the moment.
    Practice Name Fourth Corner Neurosurgical Associates
    Tagline (slogan) Leaders in Minimally invasive and motion preservation spine care
    Practice Address Street Address: 710 Birchwood avenue
    Street Address Line 2: Suite 101
    City: Bellingham
    State / Province: WA
    Postal / Zip Code: 98225
    Country: United States
    Practice Telephone (360) 676-0922
    Will you be the decision maker during this process? Yes
    Sections Social Media Links
    Featured Services
    Testimonials
    Contact Form
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Hospital/Clinic
    Please Give us Examples of Websites You Like WWW.sciatica.com
    www.spineclinicla.com
    www.texasback.com
    Light or Dark Light Background (dark text)
    Deep
    Neutral
    Image Types Your Images (Upload or Email)
    People
    Closeup
    Ocean/water
    Specialty (Medical, Dental…)
    Ethnicity Caucasian
    Hispanic
    Asian
    African American
    Age Group Adults
    Elderly
    Demographic Retired
    Working Class
    Business (ex: downtowns)
    Upscale
    International – Canada
    Specialty Neurosurgery and Pain management
    Top 3-4 Services Pain management
    Artificial Disc
    SI Joint fusion
    Spinal fusion
    Spinal Deformity
    Any Additional Comments/Requests? I will have many more files including pictures, bios, patient forms etc… throughout this process.


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-06-07 | jessica.c | #77186 |

    Please create temporary site and include client original content (if any).


    2017-06-08 | jessica.c
    Temp site created and submitted to pagely. Will update FTP once received.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-06-07 | jessica.c | #77185 |

    Hello Dr. Christopher Meredith,

    Welcome to Optimized360!

    My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account consultant earlier to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.us/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. I see you have already set up a scheduled call for June 14th, at 11 am PST, we can discuss your design questionnaire and any further design questions you may have.

    I look forward to working on this design with you.

    jessica.c@optimized360.com


    Leave a Comment:




    DESIGN INT SCHED 6/14 Tues @ 11am PST closed
    Task: Website | 2017-06-07 | Danny | #77181 |

    2017-06-07 | jessica.c
    Got the notification from Calendly. I have added it to my calendar.

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-06-07 | Danny | #77180 |

    – Dr. Meredith (extremely nice)
    – he just joined the group and suggested to them to update their site. They’ve recently been on board with his suggestion. Not sure how many drs will be part of the decision making but for now, it seems like him.

    – he and the rest of the drs are extremely busy, been wanting to do this since Feb and only recently got back to me.
    – sent dr questionnaire already, will wait for your intro email.

    SCHEDULED INTERVIEW for TUES JUNE 13 at 11am PST.

    they seem very easy but their busy schedule may be a determining factor in the progress.


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-06-07 | Danny | #77178 |

    Website: $6,000 + $79/m

    Chan, please email Dr invoice per his request. Its a group practice so he will send to the accountant to pay and figure out how to split.


    2017-06-09 | chandra.t
    Deborah provided CC via phone (Visa ending in 2367). Charged.
    2017-06-08 | chandra.t
    Sent invoice.

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-02-23 | Danny | #70147 |

    Dr returned my call. Extremely polite and nice.

    Dr recently joined the practice. The site is horrific so he wanted to take actions by revamping it. They are in a non-competitive area for their specialty and he wants to try to draw patients from canada near them and also brand their practice better. We are the 1st company he came across so he has no idea on price point. He said he liked the idea that he owns the site which is what he saw on our site.

    Suggested Dr to go with Platinum Package since they don’t have logo or social which dr is looking to have. They have another business which is the operating side but for the clinic, no logo.

    Gave dr pointers on what we do vs others when shopping around when it came to QPS.

    Dr stated he will review this with his partners at the next meeting.

    Extremely nice and hot lead.


    2017-06-06 | danny.n
    "Hi Danny, Sorry I haven’t gotten back to you. I have been incredibly busy. I am on call this week so I’m not sure if I will get a chance to call or not. Thanks for the other websites you sent me. I would like to have 20-30 minutes to have a discussion with you in more depth about what we are wanting. I’ll do my best to get you this week. Thanks! Chris Meredith"
    2017-06-05 | danny.n
    called. lm on dr. m's vm.
    2017-05-31 | danny.n
    "HI Danny, I will be in touch tomorrow to discuss further. Thanks! CM"
    2017-05-26 | danny.n
    called.. dr was in surgery. LM. sent dr f/u with some recent sites developed.
    2017-04-28 | danny.n
    called. Dr was not avail. sent f/u
    2017-04-04 | danny.n
    sent dr a quick f/u.
    2017-03-13 | danny.n
    "HI Danny, I haven’t forgotten about you. Just extremely busy with work at the moment and I am taking a lot of extra call. I’ll get back with you in a few weeks.\ Thanks! CM"
    2017-03-08 | danny.n
    called. lm on his vm.
    2017-03-06 | danny.n
    Called.. lm. Sent dr a f/u regarding my last idea to start first.
    2017-03-03 | danny.n
    sk: 10:51am
    2017-03-02 | danny.n
    f/u with dr. M
    2017-03-02 | danny.n
    sk: 6:52pm yest
    2017-03-01 | danny.n
    "Hi Danny, If you guys don’t mind starting the draft concept design process I am happy to show things to the other partners here. Obviously I can’t guarantee that they will sign up but it would probably help (and certainly won’t hurt) to show them something more concrete. Let me know what details you need from me… Thanks! CM "
    2017-03-01 | danny.n
    i had offered the dr last week to start by signing without the cc so that way we can have a draft ready to present at next meeting which would make a greater impact on their decision after seeing what we can do for them.
    2017-02-28 | danny.n
    "Thanks for all of the information Danny. Our next meeting is not for about 6 weeks or so but I will discuss it with all of the partners. Thank you again! Chris Meredith"

    Leave a Comment:




    Initial Contact 
    Leads | 2017-02-23 | Danny | #70091 |

    Called. Ph Kept Ringing. Sent initial email with general estimate


    2017-02-23 | danny.n
    "Hi Danny, Thanks for the email. My phone is new so I’m not sure if the voicemail is set up. I will give you a call shortly to discuss this. Thank you for your prompt response! Chris Meredith"
    2017-02-23 | danny.n
    website is down.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-06-07
    Questionnaire: 2017-06-08
    Site Download/Site Sucker: 2017-06-08
    Temporary Site: 2017-06-08
    Concept: 2017-06-19
    Approved: 2017-06-26
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-06-28
    Design # and Download: 2017-06-28
    Image Optim: 2017-06-28
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2017-06-08
    Update Other Products:
    Status Cake:
    Live Online: 2017-10-09
    Analytics Setup: 2017-06-28
    Analytics Report or Jetpack Setup: 2017-06-28
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved: 2017-06-26
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro: 2017-09-05
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why): 2017-10-11
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-06-07
    2017-06-09
    Mobile
    Fluid Responsive
    2017-06-07

    Videos


    Marketing


    Reputation


    Facebook
    2017-06-07

    Google Plus
    2017-06-07

    Blog
    2017-06-07

    SEO


    Logo
    2017-06-07
    2017-06-09
    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2017-02-23 | Danny | Phone Conference Ordered

    Platinum


    Initial: 2 Payments of $2,999
    Monthly: $79


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    - includes all default features listed on page 2. Month to month contract. Credit card will be provided upon approval from Dr. Meredith and his partners at the next partner meeting. Risk-free with no obligation.

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-06-06 | danny.n
    "Hi Danny, Sorry I haven’t gotten back to you. I have been incredibly busy. I am on call this week so I’m not sure if I will get a chance to call or not. Thanks for the other websites you sent me. I would like to have 20-30 minutes to have a discussion with you in more depth about what we are wanting. I’ll do my best to get you this week. Thanks! Chris Meredith"
    2017-06-05 | danny.n
    called. lm on dr. m's vm.
    2017-05-31 | danny.n
    "HI Danny, I will be in touch tomorrow to discuss further. Thanks! CM"
    2017-05-26 | danny.n
    called.. dr was in surgery. LM. sent dr f/u with some recent sites developed.
    2017-04-28 | danny.n
    called. Dr was not avail. sent f/u
    2017-04-04 | danny.n
    sent dr a quick f/u.
    2017-03-13 | danny.n
    "HI Danny, I haven’t forgotten about you. Just extremely busy with work at the moment and I am taking a lot of extra call. I’ll get back with you in a few weeks.\ Thanks! CM"
    2017-03-08 | danny.n
    called. lm on his vm.
    2017-03-06 | danny.n
    Called.. lm. Sent dr a f/u regarding my last idea to start first.
    2017-03-03 | danny.n
    sk: 10:51am
    2017-03-02 | danny.n
    f/u with dr. M
    2017-03-02 | danny.n
    sk: 6:52pm yest
    2017-03-01 | danny.n
    "Hi Danny, If you guys don’t mind starting the draft concept design process I am happy to show things to the other partners here. Obviously I can’t guarantee that they will sign up but it would probably help (and certainly won’t hurt) to show them something more concrete. Let me know what details you need from me… Thanks! CM "
    2017-03-01 | danny.n
    i had offered the dr last week to start by signing without the cc so that way we can have a draft ready to present at next meeting which would make a greater impact on their decision after seeing what we can do for them.
    2017-02-28 | danny.n
    "Thanks for all of the information Danny. Our next meeting is not for about 6 weeks or so but I will discuss it with all of the partners. Thank you again! Chris Meredith"
    Leads | 2017-02-23 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-02-23 | danny.n
    "Hi Danny, Thanks for the email. My phone is new so I’m not sure if the voicemail is set up. I will give you a call shortly to discuss this. Thank you for your prompt response! Chris Meredith"
    2017-02-23 | danny.n
    website is down.