Arnold and Wilson, DDS

The header used to move to other pictures… no it only has one all the way though…. what happened? There was no way to keep them, because you couldn’t adjust the images for cell and desk top?

I was never contacted for this to be OK’d. – Ashley

We have been getting quite a few new patient emails sent to only one computer… Can we forward these to two other emails too?

awstaff@drhappytooth.com & aw_accounting@drhappytooth.com

Thank you so much! Don’t want to overwhelm just one person! – Ashley

We wanted to know what is our hits since we went live! Can you guys email us this in a graft or with numbers? Thank you

Top menu is not centered with the welcome text. It is too far to the left. Please also increase width of top menu so all text in on one row.

DESKTOP & MOBILE sites:

– Both the picture of the gate and the picture of the Theater are off. We want to see the name of the theater and the top of CAL gate. Please move both pictures down. And our logo is cut off on both too. Please adjust.

– Remove the 2nd gate photo.

MOBILE:

Make Logo in top left corner always displayed.  It currently fades in when scrolling.

We would like to change ABOUT to MEET OUR TEAM and OUR OFFICE to INSURANCE & FINANCING OPTIONS.

Please switch under the insurances the way its laid out. Talks about insurances then talks about payment options… THEN has a list of insurances we accept! Makes no since.

We had an person take 15 mins of my time to help her find the list of insurances on our phone website. She said the website is confusing, which was embarrassing! Thank you for your help.

Please try to center the hero photos on mobile.  Zoom out as much as possible to show a main part of the photo.

ORIGINAL TICKET:

Please adjust the cell phone site, so that the pictures fit on a cell phone.. It’s really bad. Pictures are over taking the whole phone and are cut off… but hope this doesn’t effect our desk top look of the website.

Hello! And Happy New Year!

I noticed that the logo on the top of the welcome page has some white in the O in Arnold, can you please adjust that.

Thank you

Ashley A.

I would like a list of what changes were made, or a list of these messages of what changes are wanted. We never got a reply to last request. – Ashley

slide #4 – theater photo with red/orange color

move slide down so entire sign is visible with the words

Please can you send me a list of what was recently changed on our website? Or is there a way to see the old messages sent?

Also the theater picture needs to be moved down (The one with the mural on it), can’t even see the name of the theater on all pages.

1. Please check IE and all other browsers for these issues.  Leave comment on what you find out:
There are some weird glitches: Under the service pictures , when you scroll the mouse over them, what flashes up isn’t centered and unreadable. if just the title of what is under it would just be enough and people can click on it for further info.

2. Increase height of rotating header photos of inner pages.  The photo with green arch gate – top of arch should be visible.

3. Featured Services photos on each service page – under Services & Articles categories – reduce size of photos by 25%.

4. Create new Services post for Nitrous Oxide – http://content.360sites.net/nitrous-oxide/
Remove Sedation Dentistry from Services.

5.  Homepage – remove video image under Dental Videos section.  Remove title – Dental Videos.
Add attached team photo.

ORIGINAL TICKET:

There are some weird glitches: Under the service pictures , when you scroll the mouse over them, what flashes up isn’t centered and unreadable. if just the title of what is under it would just be enough and people can click on it for further info.

Then when you click into the picture of the services, it still has a header picture that gets cut off (The CAL gate picture) is there away you can center the pictures better? Maybe lower the Gates picture just a little so you can see the name of the gate.

Also once you go into the service – the pictures we choose of the people is way to large. can we make it smaller by two notches?

We do not sedate patients we only give Nitros so please change that header. – We will have new picture for some of the services coming soon.

Delete under articles – Dental X-rays but keep digital x-rays.

Also please replace the video picture with our staff picture which we sent with last request. (Attached again)

Thank you so much for your time! We really appreciate it! – Ashley A. (510-841-1128)

Please exchange the doctors photos to these Dr. Tran is the young man & Dr. Mistry is the young woman, & you already have pictures of the others to match with the more resent pictures. Also is the staff group shot. And a Doctors group shot. Thank you so much – Ashley A.

We would like to add these to our website homepage slider. Of places that are near the office. Thank you!

1. Featured services image changes shutter stock:

Invisalign: 471125033

Crowns/Implants: 288951596

Nitrous: 553064398

Fillings: 209176393

Cosmetics: 648509056

2. Homepage slider – logo box in center – make the white transparent box lighter so tooth logo is more visible.
– Remove more space around the outside edge of box.  want less white space showing.

3. DO NOT DO – waiting on photos:
We also had a professional photographer sent us some neighborhood shots that we would like to up load for some of the changing background images. How and where do we send those too?

Thank you for your help!

Ashley A.
510-841-1128
awstaff@drhappytooth.com

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Check Analytics & Reporting
4. Run theme images through ImageOptim
5.  Add Favicon in customizer

Hello Dr. Arnold & Ashley,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://drhappytooth.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

Thank you!

Jan
jan.s@optimized360.com

01.) Reduce the opacity of the white box BG for the logo on the Hero Slider on the Home page to 0.5.

02.) Add the following images to the Hero Slider on the Home page.

– https://www.shutterstock.com/image-photo/berkeley-california-usa-448730287

– https://www.shutterstock.com/image-photo/berkeley-california-march-16-2016-students-445746796

03.) Update the photos for the following services. If the post does NOT exist, simply create a post for it and place “coming soon” for the description.

– Invisalign
https://www.shutterstock.com/image-photo/white-teeth-closeup-portrait-beautiful-happy-471125033

– Crowns/Implants
https://www.shutterstock.com/image-photo/african-man-visiting-dentist-dental-checkup-288951596

– Nitrous
https://www.shutterstock.com/image-photo/beautiful-getting-woman-inhalation-sedation-dental-553064398

– Fillings
https://www.shutterstock.com/image-photo/pretty-mother-her-daughter-brushing-their-209176393

– Cosmetics
https://www.shutterstock.com/image-photo/asian-man-portrait-smiling-isolated-copy-648509056

/* Quoted 1 – 3 business days to complete. Please provide an update for Ashley once completed. */

All timestamps for follow ups post ready.

Hello Dr. Arnold and Ashley,

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://thomasarnold.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Thank you!

Jan
jan.s@optimized360.com

Please adjust the quality of the text for the Featured Services section on the Home page. The text currently seems fuzzy.

Please import all pages (NOT SERVICES OR ARTICLES) and media content to thomasarnold.360sites.net. I have provided the necessary information down below for your reference.

Current Website
URL: http://drhappytooth.com/wp-admin/
UN: val
PW: $8xHWv8p4Q3K8DH

The Map and Contact Info section on the Home page should be on all pages, please fix.

URL: thomasarnold.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

IMPORTANT

– The main menu should be “sticky.”
– Please incorporate logo into the “sticky” menu upon scrolling.

Below are specific instructions:

– Make sure that the Hero Slider is implemented on the home page.
– The size of the inner slider should be 1/3 of the Hero Slider.
– The “Welcome to Arnold & Wilson, DDS” section will be the WP output.
– The “Meet Dr. Thomas Arnold” section should have the carousel effect to show multiple doctors and display navigation controls.
– The Featured Services should have the “Demo – Square: Hover Effect 4” effect. The title should ALREADY show but the description is revealed on hover. Please refer to the following link (http://ianlunn.github.io/Hover/).
– The buttons should have the “Ujarak” effect with inverse colors. Please refer to the following link (https://tympanus.net/Development/ButtonStylesInspiration/).
– The “Testimonial” section should have the carousel effect to show multiple reviews.
– The background for the “Testimonial” section should have the parallax effect.
– Please incorporate the SEO title based on the following formula: [pageTitle] – [city]+[specialty] – [practiceName].
– Do NOT add SEO title individually per page, use Site-Wide SEO on Customizer.
– Please add proper spacing between the featured image and the content for all inner pages.

Jan
jan.s@optimized360.com

Hello Dr. Arnold & Ashley,

Your design has been approved!

Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/07/arnold-thomas-2.jpg

If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms, and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

Hello Dr. Arnold & Ashley,
Based off of our discussion, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

Everyone really likes it but had a few revisions.

Revisions

01.) Place the Featured Services section BEFORE the Testimonials section.
02.) Place the Map and the Footer information side by side.
03.) Make the phone number more prominent.

Hello Dr. Arnold & Ashley,
Based off of our discussion, I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

IMPORTANT

– Use logo on the third page without the circle.
– Use the LAYOUT of Neil Hadaegh but the FEEL / IMAGERY of Wash Burn.
– Please use different fonts as the last couple of designs for other clients we received are too similar.

Websites References

01.) nhdentistrybeverlyhills.com (LAYOUT)
02.) washburnsmiles.com (IMAGES & OVERALL FEEL)

Overall Feel

– Warm
– Friendly
– Approachable
– Simple & Clean
– Modern
– Minimalist

Layout

– Full Width
– Sectional
– NOT LONG
– NO CURVES OR TEXTURES

Color Scheme

– Red #a8242e
– Light Blue #d6dee0
– Light Green #d9edd6
– Orange #edc482
– Light Background (Dark Text)
– Complimentary to logo

Images

– They would like to incorporate photography of their surrounding location.
– Please use stock images similar to the area if you cannot find any.
– Nature / Locations:
— Our community
— UC Berkeley “CAL Berk”
— Ashby Bart station
— The Ashby Stage (Theater)
— Berkeley Bowl
— East Bay Bridge
— Key places around our address

Featured Services

– Cosmetic
– Invisalign
– Implant Crowns
– Composite fillings
– Nitrus sedation

Sections

– Featured Services
– Office Summary
– Doctor’s Bio
– Video
– Testimonials
– Contact Form
– Office Map
– Social Media Links

IMPORTANT

– Use logo on the third page without the circle.
– Use the LAYOUT of Neil Hadaegh but the FEEL / IMAGERY of Wash Burn.

Overall Feel

– Warm
– Friendly
– Approachable
– Simple & Clean
– Modern
– Minimalist

Layout

– Full Width
– Sectional
– NOT LONG
– NO CURVES OR TEXTURES

Color Scheme

– Red #a8242e
– Light Blue #d6dee0
– Light Green #d9edd6
– Orange #edc482
– Light Background (Dark Text)
– Complimentary to logo

Images

– They would like to incorporate photography of their surrounding location.
– Informed them that we can use stock images similar to their location but they may have to contact a professional photographer if needed.
– Nature / Locations:
— Our community
— UC Berkeley “CAL Berk”
— Ashby Bart station
— The Ashby Stage (Theater)
— Berkeley Bowl
— East Bay Bridge
— Key places around our address

Websites They Referenced

01.) nhdentistrybeverlyhills.com (LAYOUT)
02.) batesdental.com
03.) washburnsmiles.com (IMAGES & OVERALL FEEL)

Your Name: Dr. Thomas H Arnold / Ashley K Arnold
Desired Domain(s): ww.drhappytooth.com
Do you have an existing Site? Yes
Practice Name: Arnold & Wilson D.D.S., Inc.

Practice Address

Street Address: 2930 Martin Luther King Jr. Way
City: Berkeley
State / Province: CA
Postal / Zip Code: 94703
Country: United States
Practice Telephone: (510) 841-1128
E-mail for Patients Info@drHappyTooth.com
Will you be the decision maker during this process? No, there will be others involved.

Sections

– Social Media Links
– Featured Services
– Testimonials
– Video
– Contact Form
– Office Map
– Doctor’s Bio
– Office Summary

Overall Feel

– Modern
– Spa-Like
– Simple and Clean
– Minimalist
– Nature/Green

Please Give us Examples of Websites You Like

– batesdental.com
– nhdentistrybeverlyhills.com
– washburnsmiles.com
– floss.dental (like the softness not the layout in particular.)

Select Colors

– Color Swatches will be attached and uploaded with logos.

Image Types

– Our community
– CAL Berk
– Ashby Bart station
– The Ashby Stage (Theater)
– Berkeley Bowl
– East Bay Bridge
– Key places around our address

Ethnicity

– Caucasian
– Hispanic
– Asian
– African American
– ALL

Age Group

– Children
– Teen
– Adults
– Elderly
– ALL

Demographic

– Retired
– Working Class
– Business (ex: downtowns)
– Upscale
– ALL

Specialty

– General Dentistry

Top 3-4 Services

– Cosmetic
– Invisalign
– Implant Crowns
– Composite fillings
– Nitrus sedation
– Everything

Any Additional Comments/Requests?

Please look at the PDF for colors / logos / and requested font. Thank u.

Please create temporary site and include client original content (if any).

Hello Dr. Arnold, Dr. Wilson, and Ashley,

Welcome to Optimized360!

My name is Jan and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

URL: https://form.jotform.us/61947943668171

After we gain a better sense of what you are looking for, I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

Schedule a Call: https://calendly.com/optimized360/calls

I look forward to working on this design with you.

Jan
jan.s@optimized360.com

There are a lot of doctors within the practice – I would see if Ashley or Dr. Arnold or Dr. Wilson will be the MAIN decision maker and person of contact

Had a website – looks like it is down – please set up temporary site

Sent DQ

logo was created by ashley and a comic dc artist

wants to make site more modern and less kiddy

Gold Package: $4,000 + $79/m
**4 Installments of $1,000 (30 Days Apart)

Payment Method
#: Visa ending in 3776
Name: Wendy Wilson
Expiration: 6/21
Code: 215
Zip Code: 94703

Ashley mentioned that the financials is basically what is holding them back – waiting for the OK from Dr. Wilson – told Ashley I cna break the installments into 4 so we can get started ASAP with no downed site – sent proposal via fax

Ashley,

I would like to apologize for missing your calls.

The honest truth is that I had called your office since I did not hear from you at 12pm but was told that the doctors were with patients.
Your front desk provided me with the # to the backline.

I had another appointment scheduled for 12:30 and they had called me earlier than expected.
I had tried to wait for your availability but was unaware when you would be done.

My next appointment had called and I had to take it and could not have gotten off.

Please do understand that I did not mean to disrespect your time — it is not in my nature to be disrespectful in this manner.

I briefly spoke with Dr. Arnold and apologized to him about my absence.
He wanted me to touch base with you to reschedule and discuss this matter and the website itself once again.

I appreciate your time deeply and your understanding.
Thank you and please do let me know when we can reschedule.

Spoke with Ashley – very nice – had a good conversation – doctor hired a younger doctor and wants to make it more modern and less kiddy – loves our designs – wants to be different – their logo was created by ashley and a comic dc artist – will want to touch base at 1:30 on Friday – will send over info

Will ask what design she liked – LM & Emailed F/U