Mission Health Care Services

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    update on ferena email 
    Notes | 2018-03-07 | Catherine C. | #118560 |

    We will stay with this one account for a while- Demetrea.k@missionpacifichcs.com
    Please also delete my account and you can save my new new email address
    ( f.pojouha@missionhcs.org ) for future communications.


    Leave a Comment:




    EMAIL COUNT – UPDATED 2/28/18 TOTAL 
    Notes | 2018-02-28 | Catherine C. | #118474 |

    EMAIL COUNT – UPDATED 2/28/18 TOTAL

    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month

    ** CREDIT of 12 EMAILS **

    Please remove these email accounts:
    dr.orazi
    s.taylor,
    z.azizi
    k.sacks


    Leave a Comment:




    EMAIL COUNT – UPDATED 2/26/18 TOTAL 
    Notes | 2018-02-26 | Catherine C. | #118395 |

    EMAIL COUNT – UPDATED 2/26/18 TOTAL

    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month

    ** CREDIT of 8 EMAILS **

    Please remove these email accounts:
    Mike Ring
    Riza Jones
    Mariya Piyuk
    Fereshteh Rahgozar
    Danielle Wisser
    Debbie Werther


    Leave a Comment:




    EMAIL COUNT – UPDATED 2/16/18 TOTAL 
    Notes | 2018-02-16 | Catherine C. | #118163 |

    EMAIL COUNT – UPDATED 2/16/18
    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month

    ** CREDIT of FOUR EMAILS **

    Please deactivate email address for Jeri Pendegraft(Jeri.p@missionpacifichcs.com)


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    EMAIL COUNT – UPDATED 2/5/18 TOTAL: 
    Notes | 2018-02-05 | Catherine C. | #117499 |

    EMAIL COUNT – UPDATED 2/5/18
    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month

    ** CREDIT of THREE EMAILS **

    We have removed s.rahgozar & a.pavon


    Leave a Comment:




    EMAIL COUNT – UPDATED 2/1/18 
    Notes | 2018-02-01 | Catherine C. | #117380 |

    EMAIL COUNT – UPDATED 2/1/18
    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month

    ** CREDIT of ONE EMAIL **


    2018-02-01 | catherine.c
    notified Ferena about credit.

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    delete email closed
    Ticket: Website | 2018-02-01 | Catherine C. | #117379 |

    Please deactivate d.hoyle ( Dawna Hoyle ) email address.
    Thank you


    2018-02-01 | catherine.c
    Emailed Ferena completed.

    Leave a Comment:




    new GoDaddy acct 
    Notes | 2018-01-30 | Catherine C. | #117198 |

    Kenny created his own. Use this to login:

    Godaddy

    Username: Kensacks@hotmail.com
    Password: Director1
    Pin: 6390


    2018-01-30 | catherine.c
    these 2 domains (owned by client) are forwarding to missionpacifichcs.com
    1. pacificpointhcs.org
    2. missionhcs.org

    Leave a Comment:




    created separate godaddy acct 
    Notes | 2018-01-19 | Catherine C. | #116615 |

    Kenny:
    Let’s create a godaddy account for us with the following domain names:

    1.) missionhcs.org
    2.) pacificpointhcs.org

    Catherine:
    Hi Kenny,

    I have created a GoDaddy account under Heidi’s name. Please use this to log in:

    https://www.godaddy.com/

    Username/Customer ID: 177497604
    Password: 360_Heidi3770

    Email associated with account: heidi@missionpacifichcs.com

    After you login, you will be able to purchase the 2 domains. There is a search bar at the very top of the site. Please search and place the domains in your shopping cart to purchase.
    Let me know if you have any questions regarding purchasing the domains. Thank you!


    2018-01-30 | catherine.c
    do not use this godaddy. Kenny created his own - see note #117198

    Leave a Comment:




    phone call with Kenny 
    Notes | 2018-01-17 | Catherine C. | #116124 |

    Hi Heidi & Kenny,

    I just spoke to Kenny over the phone and wanted to run this by you, Heidi. Kenny mentioned you wanted a landing page. Since the design of your site has already been finalized, creating this landing page would be $299.

    As for the domains, we can definitely create one or two more domains. Here are some recommendations that are available. Your website design package includes one domain. Each additional domain will be $25/year.

    missionpacifichcsco.com
    missionpacifichcsca.com

    If you would like, you are welcome to transfer the domain to another hosting company such as GoDaddy and you are free to manage your emails and domain without us involved. This was a recommendation I brought up to Kenny and would be a good idea since we are gradually creating more email accounts. I believe it is a total of 30 email accounts right now. It would be easier if you had full access to manage your emails.

    Please let me know what you think and we would be happy to work with you to find the best solution. Thank you!


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    Kenny Sacks 
    Notes | 2018-01-16 | Catherine C. | #115845 |

    Kenny Sacks is the responsible person to contact you and manage website and godaddy emails.


    Leave a Comment:




    EMAIL COUNT – UPDATED 1/16/18 
    Notes | 2018-01-16 | Catherine C. | #115835 |

    EMAIL COUNT – UPDATED 1/16/18
    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month


    2018-01-16 | catherine.c
    emailed Ferena pwds = 360_ prefix + first name

    Leave a Comment:




    charge – 2 more emails closed
    Task: Accounting | 2018-01-16 | Catherine C. | #115833 |

    danielle.w@missionpacifichcs.com
    demetrea.k@missionpacifichcs.com

    EMAIL COUNT – UPDATED 1/16/18
    TOTAL:
    28 emails (additional)
    2 included in package

    $4/email per month


    2018-01-16 | chandra.t
    Set to charge on the renewal, additional $8/m. $183 > $191 2/6/18.

    Leave a Comment:




    EMAIL COUNT – UPDATED 12/3/17 
    Notes | 2018-01-03 | Catherine C. | #113612 |

    TOTAL:
    26 emails (additional)
    2 included in package


    Leave a Comment:




    charge – 3 more emails closed
    Task: Accounting | 2018-01-03 | Catherine C. | #113610 |

    Jeri.P@missionpacifichcs.com
    Riza.J@missionpacifichcs.com
    Mariya.P@missionpacifichcs.com

    EMAIL COUNT – UPDATED 12/3/17
    TOTAL:
    26 emails (additional)
    2 included in package


    2018-01-03 | chandra.t
    Set to charge on the renewal, additional $12/m. $171 > $183 1/6/18.

    Leave a Comment:




    create 3 more emails closed
    Ticket: Website | 2018-01-03 | Catherine C. | #113606 |

    Jeri.P@missionpacifichcs.com
    Riza.J@missionpacifichcs.com
    Mariya.P@missionpacifichcs.com


    2018-01-03 | catherine.c
    emailed Heidi passwords.

    Leave a Comment:




    Email Issue 
    Notes | 2017-12-06 | Catherine C. | #108764 |

    Heidi called – said emails are inconvenient where emails do not autofill. She is using webmail – mail.godaddy.com

    Told her most of our clients use Outlook or third party tool that has this feature. She will look into Outlook or office365 that she mentioned and get back to us.


    Leave a Comment:




    charge for 2 more emails closed
    Task: Technical | 2017-12-05 | Catherine C. | #108542 |

    k.sacks@missionpacifichcs.com
    m.Brioso@missionpacifichcs.com

    $4/email per month


    2017-12-05 | chandra.t
    Set to charge on renewal $163 > $171 12/6/17.
    2017-12-05 | catherine.c
    emailed completed. with passwords.

    Leave a Comment:




    EMAIL COUNT – UPDATED 
    Notes | 2017-12-05 | Catherine C. | #108540 |

    TOTAL:
    23 emails (additional)
    2 included in package


    Leave a Comment:




    add 2 more emails closed
    Task: Technical | 2017-12-05 | Catherine C. | #108536 |

    Add these 2 emails:

    k.sacks@missionpacifichcs.com
    m.Brioso@missionpacifichcs.com

    TOTAL
    23 emails (additional)
    2 included in package


    2017-12-05 | catherine.c
    emailed completed. with passwords.

    Leave a Comment:




    Emails closed
    Task: Technical | 2017-12-05 | Catherine C. | #108508 |

    1. Remove Christopher levy and Victor Hoff emails

    2. Add
    Donna Gould
    Masoud Nadi


    2017-12-05 | catherine.c
    emailed completed.

    Leave a Comment:




    change homepage tagline closed
    Ticket: Website | 2017-11-30 | Catherine C. | #107601 |

    Homepage under COMMITTED TO EXCELLENCE IN SERVING:

    Remove:
    Heidi Panahi comprehensive understandings of impeccable care, paired with her keen ability to grow a powerful business network, have been a critical asset to Mission Healthcare since 2009. With over 15 years of healthcare experience, Nelson is a vital part of Mission Healthcare’s rapid…
    Find out more about Heidi Panahi

    Add:
    Our Operational Philosophy is to provide service based on Quality, Respect, Integrity, Honesty and Dignity.
    use this google font:
    – https://fonts.google.com/specimen/Bilbo+Swash+Caps


    2017-12-07 | catherine.c
    emailed completed.
    2017-12-07 | catherine.c
    please change "Committed..." back to original font. Make black script text a little larger.

    Leave a Comment:




    Emails closed
    Task: Technical | 2017-11-27 | Chandra | #106626 |

    Laurie would like to update email list, please call or email L.castro@missionpacifichcs.com 760-603-8400.


    2017-12-05 | catherine.c
    emails updated. confirmed with Lori.
    2017-11-29 | catherine.c
    LVM & emailed.

    Leave a Comment:




    email count update 
    Notes | 2017-11-14 | Catherine C. | #104749 |

    Total email count = 23 accounts.

    2 included in package.

    21 charged – $4/email per month.


    Leave a Comment:




    charge for 2 more emails closed
    Task: Accounting | 2017-11-14 | Catherine C. | #104744 |

    T.gonzales@missionpacifichcs.com
    V.hoff@missionpacifichcs.com

    $4/email per month


    2017-11-14 | chandra.t
    Scheduled to charge on renewal 12/6/17. Confirmed 21 emails charged $4/m.
    2017-11-14 | catherine.c
    Please check there are 21 emails charged, 2 emails included in package. $4/email per month.

    Leave a Comment:




    homepage – adjust text closed
    Task: Website | 2017-11-14 | Catherine C. | #104705 |

    Homepage text section – COMMITTED TO EXCELLENCE IN SERVING
    1. Add padding to all sides of white box. They should have same padding as left side.

    2. Center “Find out more about Heidi Panahi” link.


    Leave a Comment:




    remove/add email address closed
    Ticket: Website | 2017-11-14 | Catherine C. | #104664 |

    Remove this one: u.orazi@missionpacifichcs.com

    Add this one: Dr.Orazi@missionpacifichcs.com


    2017-11-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    email count 
    Notes | 2017-11-13 | Catherine C. | #104017 |

    2 included with package.

    19 charged email accounts. Notified Heidi to contact us when employees leave. We will give her temporary password to access that account or let us know email accounts to delete/add.


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    set up 2 more emails closed
    Task: Website | 2017-10-31 | Catherine C. | #100902 |

    z.othman@missionpacifichcs.com
    f.rahgozar@missionpacifichcs.com

    emails have been created and passwords emailed to Heidi.

    password: 360_[lastname]


    Leave a Comment:




    charge for 2 more emails closed
    Task: Accounting | 2017-10-31 | Catherine C. | #100900 |

    $4/month per email

    f.rahgozar@missionpacifichcs.com
    z.othman@missionpacifichcs.com


    2017-10-31 | chandra.t
    $8 set to charge with monthly 11/6/17.

    Leave a Comment:




    charge for 17 emails closed
    Task: Website | 2017-10-18 | Catherine C. | #97071 |

    Please charge $4/mo per email. The count here does not include the 2 included in package.


    2017-10-23 | chandra.t
    17 emails ($68/m), set to charge with monthly fee 11/6/17.

    Leave a Comment:




    set up emails closed
    Ticket: Website | 2017-10-18 | Catherine C. | #97042 |

    2 emails included in pkg. each additional email = $4/mo

    These have been set up:
    Heidi@missionpacifichcs.com
    A.Abraham@missionpacifichcs.com
    C.Levy@missionpacifichcs.com
    S.taylor@missionpacifichcs.com
    D.Kinnermon@missionpacifichcs.com

     

    Set up these emails:

    A.Pavon@missionpacifichcs.com
    C.Romero@missionpacifichcs.com
    Z.Azizi@missionpacifichcs.com
    Z.Panahi@missionpacifichcs.com
    F.pojouha@missionpacifichcs.com
    L.Castro@missionpacifichcs.com
    G.Gallardo@missionpacifichcs.com
    J.Gates@missionpacifichcs.com
    J.Randolph@missionpacifichcs.com
    D.Werther@missionpacifichcs.com
    D.Hoyle@missionpacifichcs.com
    S.Rahgozar@missionpacifichcs.com
    M.Ring@missionpacifichcs.com
    U.Orazi@missionpacifichcs.com


    2017-10-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-26 | catherine.c
    all emails set up and emailed Heidi. Passwords = 360_[lastname] (all lowercase)

    Leave a Comment:




    number of emails clarification 
    Notes | 2017-10-18 | Catherine C. | #97038 |

    Danny:
    she was from the previous package when 2 was included back then around the time she ordered

    Each additional email = $4/mo


    Leave a Comment:




    Palliative Care services section closed
    Ticket: Website | 2017-10-16 | Catherine C. | #96161 |

    Add after intro paragraph on this page: http://missionpacifichcs.com/2017/04/27/palliative-care/

    YOUR CARE TEAM

    You team delivers care through an interdisciplinary approach with all team members working in concert together.
    Team members include:
    † Palliative Care Physician physicians
    † Specially trained nurses
    † Medical social workers
    † Certified nursing assistants
    † chaplains
    † Physical, occupational, and speech therapists
    † Trained volunteers


    2017-10-16 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Hospice Care services section closed
    Ticket: Website | 2017-10-16 | Catherine C. | #96152 |

    On this page: http://missionpacifichcs.com/2017/04/27/hospice-care/

    DONE – 1. With a strong emphasis on medical and holistic management, our Mission/Pacific hospice routinely delivers the following services:
    Please replace this information with

    Physical, Occupational, Speech Therapies
    Medical Social Services/Counseling
    Physician board certified and fellowship trained in hospice and palliative medicine
    Nursing Care
    Spiritual Counseling
    Volunteer Services
    Bereavement Services
    Pain and Symptom Management
    Respite Care
    Medical Equipment/Supplies
    24/7 accessibility to staff
    Community Referrals

    2.
    *center this title –> Peace & Harmony
    With an emphasis on quality of life rather than quantity, we maintain the core belief that our patients should be allowed to complete their days in peace, without pain, and in the company of their loved ones with their comfort and dignity preserved.

    SERVICES WE PROVIDE
    With a strong emphasis on medical and Holistic management, we routinely deliver the following services and supplies: (list as bullets, 2 columns)

    † Physician oversight and home visits
    † Nursing Care
    † Certified
    † Medical Social Services
    † Crisis Counseling
    † Chaplaincy
    † Volunteer Services
    † Physical Therapy
    † Occupational Therapy
    † Speech Therapy
    † Bereavement Services
    † Short term inpatient care
    † Continuous Care during periods of crisis
    † Respite Care
    † Medical Equipment
    † Medical Supplies
    † Incontinence Supplies
    † 24 hours/7days per week accessibility to all staff

    YOUR CARE TEAM
    You team delivers care through an interdisciplinary approach with all team members working in concert together.
    Team members include:
    † Hospice physicians
    † Specially trained nurses
    † Medical social workers
    † Certified nursing assistants
    † Hospice chaplains
    † Bereavement counselors
    † Physical, occupational, and speech therapists
    † Trained volunteers
    † Music Therapy

    3. Create toggle section like this page: http://missionpacifichcs.com/2017/04/27/home-health/
    Add these sections with their content inside each toggle.

    Pain and symptom control

    The goal of pain and symptom control is to help you be comfortable while allowing you to stay in control of and enjoy your life. This means that side effects are managed to make sure that you are as free of pain and symptoms as possible, yet still alert enough to enjoy the people around you and make important decisions.

    Spiritual care

    Hospice care also tends to your spiritual needs. Since people differ in their spiritual needs and religious beliefs, spiritual care is set up to meet your specific needs. It may include helping you to look at what death means to you, helping you say good-bye, or helping with a certain religious ceremony or ritual.

    Inpatient care

    Although hospice care can be centered in the home, you may need to be admitted to a hospital, extended-care facility, or a hospice inpatient facility. The hospice can arrange for inpatient care and will stay involved in your care and with your family. You can go back to in-home care when you and your family are ready.

    Respite care

    While you are in hospice, your family and caregivers may need some time away.. Hospice service may offer them a break through respite care, which is often offered in up to 5-day periods. During this time you will be cared for either in the hospice facility or in beds that are set aside for this in nursing homes or hospitals. Families can plan a mini-vacation, go to special events, or simply get much-needed rest at home while you are cared for in an inpatient setting.

    Family conferences

    Through regularly scheduled family conferences, often led by the hospice nurse or social worker, family members can stay informed about your condition and what to expect. Family conferences also give you all a chance to share feelings, talk about expectations, and learn about death and the process of dying. Family members can find great support and stress relief through family conferences. Conferences may also be done informally on a daily basis as the nurse or nursing assistant talks with you and your caregivers during their routine visits.

    Bereavement care

    Death can be a painful and permanent loss experience, and one of the hardest from which to recover. Death takes away, but facing it and grieving can result in peace, new strengths and purpose. Grief is a normal response to loss. Often the most painful loss is the death of a person you love, whether from a long illness or from an accident or an act of violence.

    (use bullets here)
    – Bereavement is the period after a loss during which grief is experienced and mourning occurs. The time spent in a period of bereavement depends on how attached the person was to the person who died, and how much time was spent anticipating the loss.
    – Mourning is the process by which people adapt to a loss. Mourning is also influenced by cultural customs, rituals and society’s rules for coping with the loss.
    – Our grief and bereavement services at can help you understand the grief you and others in your family may feel after a death, whether sudden or anticipated.

    Volunteers

    Volunteers play an important role in planning and giving hospice care in the United States. Volunteers may be health professionals or lay people who provide services that range from hands-on care to working in the hospice office or fundraising.

    Staff support

    Hospice care staff members are kind and caring. They communicate well, are good listeners, and are interested in working with families who are coping with a life-threatening illness. They are usually specially trained in the unique issues surrounding death and dying.

    Coordination of care

    The interdisciplinary team coordinates and supervises all care 7 days a week, 24 hours a day. This team is responsible for making sure that all involved services share information. This may include the inpatient facility, the home care agency, the doctor, and other community professionals, such as pharmacists, clergy, and funeral directors. You and your caregivers are encouraged to contact your hospice team if you are having a problem, any time of the day or night. There is always someone on call to help you with whatever may arise. Hospice care assures you and your family that you are not alone and help can be reached at any time.


    2017-10-16 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Home Health Services edits closed
    Ticket: Website | 2017-10-16 | Catherine C. | #96145 |

    DONE – 1. Home Health – http://missionpacifichcs.com/2017/04/27/home-health/

    Remove:
    nursing form of CNA/CHHA
    nursing form MSW
    Intravenous Medication
    Infusion Therapy Admiration
    Wound Care
    Diabetes Management
    Chronic Illness Management
    Alzheimer’s Care/Dementia Care
    Medication Management
    Private duty / shift care

    DONE – 2. Home Health – http://missionpacifichcs.com/2017/04/27/home-health/
    Add this new Toggle section:
    Nursing Care

    Add these inside the toggle:
    RN, LVN/LPN
    Medication Management
    Chronic Illness Management
    Infusion Therapy & IV Antibiotic Services
    Diabetes Management and education
    Alzheimer’s Care
    Dementia Care
    Wound Care
    G-Tube Care
    Trach Care
    Colostomy Care
    Private duty
    Shift care
    And more….

    3. Home Health – http://missionpacifichcs.com/2017/04/27/home-health/
    Add these Toggle sections with their bullet lists. See #2 for example.

    Section = CNA/ CHHAide

    Inside toggle – content list:
    Personal Care Services
    Bathing and Grooming
    Dressing
    Oral Hygiene
    Mobility and Ambulation
    Transferring and Positioning
    Feeding
    Toileting and Incontinence Care
    Companionship and Conversation
    Activity Planning and Participation

    Existing section = Physical Therapy

    Post-surgery care
    Total Knee & Hip Rehabilitation
    Home Safety Evaluation
    Fall Risk Prevention
    Low back pain
    Neck pain
    Repetitive use injuries
    Sports injuries
    Joint sprains & muscular strains
    Balance problems
    Posture problems
    Arthritis

    Benefits of Our Specialized Programs:

    Reduced Pain / Pain Relief
    Start seeing immediate results
    Learn how to avoid future problems
    Live life more enjoyably
    Return to a more active lifestyle
    Sleep better
    Increased flexibility & movement
    Improved core stability

    Existing section = Occupational Therapy

    Training on activities of daily living.
    Energy conservation techniques and training.
    Breathing assessment and training.
    Assessment and plan for home modification and equipment needs.

    Existing section = Speech Therapy
    Speech Pathologists are responsible for the assessment and treatment of speech, language, and swallowing, cognitive and voice disorders. Through the use of multiple therapy techniques, therapists provide a well-rounded program of care to help remedy a speech or swallowing problem.

    DONE – Existing section = Nutrition Counseling
    Education on proper nutrition by registered dieticians

    Section = Social Worker
    Assessment for community resource needs.
    Assistance in obtaining services.


    2017-10-16 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please Call Heidi closed
    Task: Other | 2017-10-16 | Danny | #96119 |

    “Dear Catherine,

    Happy Monday,

    would you please update me of process to complete the website as I sent you attachments with detail,

    would you please call me if you can?

    THX

    Heidi “


    2017-10-16 | catherine.c
    called.

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-10-16 | Catherine C. | #96095 |

    1. On this page: http://missionpacifichcs.com/office/

    Please add under insurance
    Insurances
    · Medicare
    · Most HMOs
    · Workers Comp.
    · Private Pay
    · PPOs

    2. On homepage – add this somewhere:

    Licenses & Accreditations
    · State Licensed
    · Medicare Certified
    · Joint Commission Accredited
    Add joint commission seal here

    3. http://missionpacifichcs.com/category/services/
    List in this order:

    Home Health
    Palliative Care
    Hospice Care
    Caregiver

    4.  http://missionpacifichcs.com/our-team/

    Add this info.

    Heidi Panahi Regional Director

    Heidi Martin MSW

    Al Abraham Administrator

    Zohreh Azizi RN, BSN Operation manager and Home Health DPCS

    Ana Pavon RN, BSN  DPCS of  Hospice

    Mitch Chaplain

    Ferena Pojouha Office Manager

    Christopher Levy: Liaison

    Dr. Orazo, Unmerto MD. Medical Director  

    Christine Ronero RN, MA Hospice Clinical Supervisor


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-10-11 | Catherine C. | #95209 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim


    2017-10-16 | catherine.c
    #1, 3, 4 done. no 301s.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-10-11 | Catherine C. | #95208 |

    Hello Dr. Heidi Panahi ,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://missionpacifichcs.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    mobile edits closed
    Task: Website | 2017-10-11 | Catherine C. | #95044 |

    1. Homepage – Line up California phone number under Colorado phone number.

    2. Homepage – We offer the following …blue box is too large on mobile. Make it responsive to browser size.

    3. Homepage – background to testimonials – reduce size so family members are in the screen

    4. Homepage footer – make phone numbers white – same color as other text in footer

    5. Homepage footer – Pacific Point Healthcare Services title – there’s a line going thru Services. Move this line below the word Services


    2017-10-16 | catherine.c
    All reviewed except #1 - Colorado, California, and email should be in the white header area. Centered aligned. Hamburger menu should be the only thing on right side inside the blue bar.
    2017-10-11 | catherine.c
    1. Header - California phone number not lined up.
    3. Show the doctor's photo (the lady all the way on the right of the photo)
    5. see attached screen. look at the word SERVICES above the map..there's a line going through it. Please move line below the word SERVICE.
    2017-10-11 | developersohan
    3. the image is of that size, can not reduce it, 4. phone numbers are same as other text in footer 5. can you please elaborate it. I dont understand it.

    Leave a Comment:




    Ok to go live 
    Notes | 2017-10-11 | Catherine C. | #95040 |

    Danny spoke to Heidi on phone, she’s ok to go live. Send editor login to Heidi.


    2017-10-11 | catherine.c
    emailed heidi login:
    Email associated with account: pacificpointhealthcare@outlook.com
    Username: heidipanahi
    Password: 360_heidi3037081122
    2017-10-11 | catherine.c
    old A: 50.63.202.52

    Leave a Comment:




    update careers page closed
    Ticket: Website | 2017-10-09 | Catherine C. | #94589 |

    On this page: http://heidipanahi.360sites.net/application/

    Create jotform with:
    Full Name
    Address
    Telephone
    Email

    Applying for: (pulldown menu)
    RN Case manager
    RN
    LVN/LPN
    CNA/CHHA
    MSW
    PT
    PTA
    OT
    OTA/COTA
    SLP
    Chaplain
    Intake & schedule
    Volunteer
    Message therapist
    Music Therapist

    Add files Button to upload resume.

    Remove this part please :
    We offer in-service education with test.

    Please fill out this form and submit to your agency.

    We offer the followings services:

    Fast Admission Response
    Wide Coverage Area
    On-Call 24/7
    Comprehensive Services
    Adult
    Children


    2017-10-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    replace logos & fix header closed
    Task: Website | 2017-09-29 | Catherine C. | #92088 |

    1. Header – replace logo with this: https://www.dropbox.com/s/f96x1i9jq9pyd1z/updatedlogo_states.png?dl=0

    2. Header on homepage – top right corner – add email INFO@MISSIONPACIFICHCS.COM in a second row below the 2 phone numbers

    3. Header on inner pages – move email to a second row below the 2 emails

    4. Footer – replace 2 white logos with these:
    mission health – https://www.dropbox.com/s/ukracyj2r8vrzvt/foot-logo1a.png?dl=0

    pacific point health – https://www.dropbox.com/s/c4u149tybihwgrc/foot-logo2a.png?dl=0


    2017-10-09 | alec.j
    Shafiq, please update this task ASAP.

    Leave a Comment:




    more edits closed
    Ticket: Website | 2017-09-26 | Catherine C. | #90849 |

    1. Use this family photo – http://heidipanahi.360sites.net/wp-content/uploads/sites/285/2017/09/family.jpg

    Replace the mountain photo on homepage behind scrolling testimonials. Reduce opacity of family photo so the text is readable.


    Leave a Comment:




    Please call Heidi’s cell closed
    Task: Website | 2017-09-26 | Catherine C. | #90547 |

    Please call her anytime except 12-1 PT/11-12 MT today.

    760-216-3770


    2017-09-29 | catherine.c
    spoke to Heidi.

    Leave a Comment:




    Content Pages edits closed
    Ticket: Website | 2017-09-25 | Catherine C. | #90289 |

    1. Home Health

    On this page: http://heidipanahi.360sites.net/2017/04/27/home-health/

    Delete current bullet list.  Create 2 columns & add use toggle module in divi. No content available yet..Add title, leave each toggle content blank.

    LEFT SIDE TOGGLE LIST:

    Nursing: RN, LVN/LPN
    Nursing: CAN/CHHA
    Nursing: MSW
    Physical therapy
    Occupational Therapy
    Speech Therapy
    Dietitian/Nutrition counseling
    Respiratory Therapy

    RIGHT SIDE TOGGLE LIST:

    • Intravenous Medication
    • Infusion Therapy Admiration
    • Wound Care
    • Diabetes Management
    • Chronic Illness Management
    • Alzheimer’s Care/Dementia Care
    • Medication Management
    • Private duty / shift care

    *** Start Disregard this ***
    And the images 126963626 need move to under Physical Therapy

    Image of 335541518 and 487076443 go under nursing page
    *** End Disregard this ***

     

    2. Hospice Care

    On this page: http://heidipanahi.360sites.net/2017/04/27/hospice-care/

    section with bullets starting with  “Physical, Occupational, Speech Therapies”
    delete these bullets, replace with the following:

    Use Divi – Create 2 bulleted columns.
    COLUMN 1
    • Physician board certified and fellowship trained in hospice and palliative medicine
    • Nursing Care
    • Hospice Certified Aide
    • Medical Social Services/Counseling
    • Spiritual Counseling
    • Volunteer Services
    • Bereavement Services
    • Physical, Occupational, Speech Therapies

    COLUMN 2
    • Pain and Symptom Management
    • Respite Care
    • Inpatient care
    • Continues care
    • Medical Equipment/Supplies
    • 24/7 accessibility to staff
    • Community Referrals

     

    3. Palliative Care

    On this page: http://heidipanahi.360sites.net/2017/04/27/palliative-care/

    Add this content after the first paragraph:

    What we offer:

    • Physician board certified and trained in palliative medicine
    • Nursing RN, LVN/LPN
    • CAN/CHHA Care
    • Medical Social Services
    • Spiritual Counseling
    • Volunteer Services
    • Physical therapy
    • Occupational Therapy
    • Speech Therapy
    • Dietitian/Nutrition counseling
    • Respiratory Therapy

    How Can I Get Started?

    Start by talking to your primary physician or nurse, and simply ask how you can start getting palliative care services. Your care team can contact the following locations for more information:

    Colorado Mission Palliative Care at Mission Health: 303-708-1122
    California Pacific Point Palliative Care at Pacific Point Health Care: 760-603-8400

     

    4. Caregivers

    On this page: http://heidipanahi.360sites.net/2017/04/27/caregivers/

    Add more bullets above “We Can help” bullet:
    — Free RN case manager at site
    — 24-hour home care
    — Hourly Care Dementia & Alzheimer’s


    2017-09-29 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    edit logos closed
    Task: Website | 2017-09-25 | Catherine C. | #90247 |

    1. Header & Footer logos – these are 2 different places

    Under Mission Health Care Services – add Colorado
    Under Pacific Point Health Care Services – add California

    Here’s the AI file…
    https://www.dropbox.com/s/x3lef9geeb8tts4/mission.ai?dl=0


    2017-09-29 | catherine.c
    created new task...closing.

    Leave a Comment:




    Email Edits closed
    Ticket: Website | 2017-09-25 | Catherine C. | #90245 |

    1. Header & Footer logos – these are 2 different places
    Under Mission Health Care Services – add Colorado
    Under Pacific Point Health Care Services – add California

    2. Header – homepage & inner pages – add phone numbers on the right top corner:
    Colorado (303) 708-1122
    California (760) 603-8400

    DONE – 3. Create page : Application – add the following info.
    We offer in-service education with test.

    Please fill out this form and submit to your agency.

    We offer the followings services:
    • Fast Admission Response
    • Wide Coverage Area
    • On-Call 24/7
    • Comprehensive Services
    • Adult
    • Children

    4.  Family photo on homepage – remove hover effect when mouse over the family photo.

    DONE – 5.  Footer – Under map for each location – Add this text:

    COLORADO
    12835 E. Arapahoe Rd.
    Tower I suite 400
    Centennial, CO 80112
    (303) 708-1122

    CALIFORNIA
    5938 Priestly Drive Suite 102
    Carlsbad, CA 92008-8847
    (760) 603-8400


    2017-09-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-09-25 | catherine.c
    no need to do #4. Instead, please create a bordered colored box. Add this info: Use regular circle bullets.

    We offer the followings services:

    - Fast Admission Response
    - Wide Coverage Area
    - On-Call 24/7
    - Comprehensive Services
    - Adult
    - Children
    2017-09-25 | catherine.c
    Please only do # 2 & 4.

    Leave a Comment:




    Please Call closed
    Complaint | 2017-09-20 | Chandra | #89224 |

    Please call Heidi 760-216-3770 tomorrow 9/21/17 (anytime after 9am). She mentioned she was promised the website would be done in 6 weeks, had logo issues with Roberto. Said she chose our company because we had a “Persian boss” and therefore felt related and doesn’t feel she should be paying the monthly fees with all the delays.


    2017-09-26 | belinda.t
    LM with Michael at front desk as a follow up bc she didnt answer.
    2017-09-25 | catherine.c
    We went over her edits. I think she is ok unless you feel the need to call her.
    2017-09-25 | catherine.c
    called Heidi - she will call me back in 30 mins.
    2017-09-25 | catherine.c
    Heidi sent in several edits. I will contact her to go over her list.
    2017-09-21 | belinda.t
    Will call when i get back.
    2017-09-21 | belinda.t
    Emailed client to setup a call.
    2017-09-21 | danny.n
    Belinda, please check with Catherine. Look at previous post notes. Look specifically on the "change color of logo" one. Seems to have disconnect in between f/u.

    Leave a Comment:




    go live? 
    Notes | 2017-09-01 | Catherine C. | #84461 |

    Dear Catherine,

    sorry for late response, some how your email went to spam, accidentally saw it today,

    Ferena will communicate with you to complete and make live our website.


    2017-09-20 | catherine.c
    Called Heidi - she had a lot more changes and doesn't want to wait for Ferena. She will send email with list of changes.

    Leave a Comment:




    follow up 
    Notes | 2017-08-25 | Catherine C. | #83070 |

    LVM on Heidi cell & emailed.


    2017-08-28 | catherine.c
    Heidi called back. Requested for me to send her my email so she can fwd to person working on site.

    Leave a Comment:




    Change color of logo closed
    Task: Website | 2017-07-26 | Roberto | #80468 |

    Please change the color of the logo, both the icon and the text, to be a bright green.

    #baca3e is a good shade to aim for.


    2017-08-25 | alec.j
    Catherine, since the 31st July note we haven't done any F/U!
    2017-08-16 | alec.j
    Catherine, please update this account.
    2017-07-31 | belinda.t
    Catherine or Charles will take care of all clients that have been developed. Clients in design phase will go to Jan, Jessica or Desirae.
    2017-07-31 | alec.j
    Belinda, who will take care of this task?
    2017-07-26 | developerbrijesh
    please check, we have changed the color.

    Leave a Comment:




    Remove email address and phone number from header bar closed
    Task: Website | 2017-07-26 | Roberto | #80464 |

    Please remove email address, phone number, and their icons from the header bar on the home page.


    2017-07-26 | developerbrijesh
    please check,we have done the task.

    Leave a Comment:




    Pictures updated 
    Notes | 2017-07-03 | Roberto | #78859 |

    Mike at Mission Health shared a Dropbox folder containing the photos featured in their brochure. I placed the photos on the appropriate pages.


    2017-07-25 | alec.j
    Roberto, is there any update on this account?

    Leave a Comment:




    Call with Ana 
    Notes | 2017-06-26 | Roberto | #78353 |

    Talked Ana through using Divi Builder. I also went through the content creation process with her.

    Ana will:
    + submit photos for the inner pages
    + make edits to the written content
    + submit bios for the staff members
    + submit correct contact info for both branches
    + submit bullet points for additional content


    Leave a Comment:




    Added Ana as a user to WP dashboard 
    Notes | 2017-06-21 | Roberto | #78076 |

    username: anamissionhealth
    password: 360_missionhealth


    Leave a Comment:




    Page title appearing behind header in inner pages closed
    Task: Website | 2017-06-21 | Roberto | #78064 |

    The header on the inner pages are coming down and clipping off the top of the page. Screenshot attached.


    2017-06-22 | developerbrijesh
    we have fix this please check if you have any changes then tell us

    Leave a Comment:




    Have bio and photo rotate with hero slider closed
    Task: Website | 2017-06-21 | Roberto | #78054 |

    On the home page, please have the bio and photo change when the hero slider image changes. Screenshot attached.


    2017-06-23 | developerbrijesh
    We have done this. Please check
    2017-06-22 | developerbrijesh
    still working on this

    Leave a Comment:




    Possible change of point person 
    Notes | 2017-06-12 | Roberto | #77378 |

    From Heidi Panahi:
    “Good morning Roberto,
    No New for long time, Anna she is Director of Mission Hospice is available to helping you to complete our website tool long time.”

    I called to check up on Heidi – left a message.

    I’ve been waiting for Heidi to produce the content of her site, but I’ve only received a couple of staff bios. I’m going to let Heidi that we will go ahead and create content for her service pages, and that she can modify it when the copy is finished.


    2017-06-12 | roberto.l
    Spoke to Anna - She will send me the Mission Health Care brochure, as well as bullet points so that we can write custom content.

    Leave a Comment:




    Reduce height of hero slider closed
    Task: Website | 2017-06-08 | Roberto | #77234 |

    Please reduce the height of the hero slider on the homepage by at least 25%, so that it ends above the fold, and the picture and bio box can be read without scrolling.


    2017-06-09 | developerbrijesh
    done please check

    Leave a Comment:




    Place photos closed
    Task: Website | 2017-06-08 | Roberto | #77222 |

    Please place the following Shutterstock photos on the Mission Health Care site as per Heidi’s instructions:

    **Home page**

    As background for Home Health featured service:
    144029806 or 91741169

    As background for Palliative Care featured service:
    342469778

    Hero Slider pictures:
    487189993, 328765865, 575932768, 284569964 , 419950243, 283666280, 240565648, 590306228

    As background for Hospice featured service:
    147771026 or 581746354

    *** Inner Pages ***

    Palliative Care – featured image:
    261721409

    Our Team – featured image:
    174543041

    Home Health:
    140404582, 342903344

    Physical Therapy:
    256173949, 97721189

    Occupational therapy:
    286776686, 291525017

    Care Givers:
    575932768

    I’ve attached Heidi’s original document.

    Stock-photo-ID
    2017-06-09 | developerbrijesh
    we hve placed the images as per instructions except Hero Slider pictures: as the given images are already there.Please check and tell us further what to do.check

    Leave a Comment:




    Client call 
    Notes | 2017-05-26 | Roberto | #76448 |

    Spoke to Heidi this morning re: site content. She is waiting for bios of her staff. She wants to write the content for the Services pages. I told her that once she is satisfied with the content on the site we can have it on her domain in a day. I’ll send her the login info for the temp site, as she couldn’t find it.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-05-01 | Roberto | #74701 |

    Hello Heidi ,

    Your website is ready for your review and to further customize.

    This is a list of things we need from you to get your site ready to go live:

    1. The address of Pacific Point Health Care Services
    2. A picture of you for the front page, and pictures of any key staff members
    3. Bios for you and your staff
    4. Content for your service pages (Home Health, Palliative Care, Hospice, Caregivers) – We can hire writers to write these pages for you – we just need you to let us know what you would like these pages to say.
    5. Do you have any social media pages(e.g., Facebook, Twitter, Google +, etc.)?

    We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://heidipanahi.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Roberto
    roberto.l@optimized360.com


    2017-05-23 | danny.n
    Roberto, i just spoke to Heidi, she was confused with the email that was sent here which she didn't know what to do. Felt that last update was when she approved the draft about a month ago. I resent this email to her which she did finally see the link. overall was very nice but was confused. she understands now how it works. She will coordinate with you and respond to you on revisions to personalize the site.
    2017-05-19 | alec.j
    Roberto, have you f/u after may 1?

    Leave a Comment:




    Waiting for practice info 
    Design | 2017-05-01 | Roberto | #74681 |

    Trying to get a hold of Heidi.
    The address listed for Pacific Point is incorrect. I spoke to the receptionist at Mission HCS, but she had no information about the California location.
    I also need staff bios, photos, and content for the site’s inner pages, which are currently empty. I left a message on Heidi’s voicemail.


    2017-05-03 | roberto.l
    I spoke to Heidi yesterday. She told me she would start working on getting content for the site and would email me what information she had.

    Leave a Comment:




    Format dropdown in contact form closed
    Task: Website | 2017-05-01 | Roberto | #74676 |

    I added a dropdown to the contact form (missionpacifichcs.com – Contact Form).
    Please format it so that the dropdown is on the LEFT side of the form.


    2017-05-01 | belinda.t
    You can find form in jotform.com
    2017-05-01 | belinda.t
    Make sure the dropdown styling matches the rest of the styling of the form.

    Leave a Comment:




    PSD to WP: Heidi Panahi closed
    Design Task: Development | 2017-04-25 | Roberto | #74309 |

    URL: heidipanahi.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    Roberto
    roberto.l@optimized360.com


    2017-04-28 | developerbrijesh
    I have completed the project from ourend please check and give your feedback. heidipanahi.360sites.net Thanks,
    2017-04-26 | developerbrijesh
    we have start work on local server

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-04-25 | Roberto | #74308 |

    Hello Heidi ,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/04/20170425-MissionHealthCareServices.jpg

    Your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content you would like to add, please send it my way. This includes photos, biographies, forms and anything you’d like to mention on the site. You’ll get more opportunities to review the site and make additional changes as well.

    Thank you,
    Roberto


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-04-25 | Roberto | #74306 |

    Hello Heidi,

    Here is the latest version of the concept you approved. I’ll follow up with an approval confirmation email in just a moment.

    Thank you,
    Roberto


    Leave a Comment:




    Chasing approval 
    Notes | 2017-04-18 | Roberto | #73848 |

    Called Heidi at her office (unavailable) and on her cell (twice, no answer). Trying to get her to weigh in on the last set of revisions and approve her design for development. I left a voice message on her cell.


    2017-04-24 | roberto.l
    Spoke to Heidi this afternoon and convinced her to approve her design. I told her that we would have plenty of opportunities to switch out images later down the line.
    2017-04-20 | roberto.l
    Spoke to Heidi this morning. She will send me some Shutterstock numbers to place in her featured services section. I'll also change the colors of the service titles to something in the blue-green range.
    2017-04-19 | roberto.l
    No luck in the morning - Turns out she had just landed in Denver. We agreed to try for Thursday afternoon.
    2017-04-18 | roberto.l
    Got her on the phone in the afternoon - we agreed to speak Wednesday morning.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-04-17 | Roberto | #73756 |

    Hello Heidi,

    As we discussed, I replaced a couple of the services photos to make them a bit more abstract. What do you think?

    – Roberto


    Leave a Comment:




    Draft submission follow up 
    Notes | 2017-04-14 | Roberto | #73674 |

    Called yesterday afternoon (4/13) to discuss latest draft – Heidi hadn’t looked at the draft yet. We agreed to speak later in the afternoon. I called, but she didn’t pick up.
    I called this morning, but Heidi was at the bank, we agreed to speak this afternoon.


    2017-04-17 | roberto.l
    Spoke with Heidi this morning. Changing a couple of photos in the Featured Services section. She would still like to choose hero photos. She may be willing to approve today, once the Featured Service section is nailed down.
    2017-04-14 | roberto.l
    Called at 3:15 pm, no answer, left vm.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-04-12 | Roberto | #73571 |

    Hello Heidi,

    Here is another draft of your design concept with the changes we discussed. I’ll follow up in the morning.

    Thank you,
    Roberto


    Leave a Comment:




    Heidi’s logo deal 
    Notes | 2017-04-07 | Roberto | #73184 |

    Heidi purchased a single logo. We created a logo for her, after several rounds of revisions.
    She would like several (10+) different versions of her logo, for different business names, but doesn’t seem to understand that these represent different logos, requiring additional designer time. She asked for the files, so that she could put them together herself. I sent her the logo PNG files, the font files, and a couple of JPGs showing how the elements look when put together.

    She later called back and asked me to talk her through how to put the logos together, at which point I found that Heidi is A) not computer literate, and B) trying to create the logo in Microsoft Word. She has no experience with graphics applications and a shaky grasp on the concept of what a graphics application is and why it is necessary. She doesn’t want to outsource her graphics work – she wants us to do it, but she doesn’t want to pay for a new order, partly because she thinks it is easy. This phone call took at least 30 minutes, and the issue is unresolved.

    Heidi is very sweet, but she is not giving up, and dealing with her is time-consuming. I’ve spoken with her every morning for the last week or so.


    2017-04-11 | alec.j
    Roberto, do you think Danny or Justin can help you on this matter?

    Leave a Comment:




    Design/logo draft follow up 
    Notes | 2017-04-05 | Roberto | #72983 |

    Left vm asking if Heidi was ready to approve her logo and design drafts.


    2017-04-07 | roberto.l
    Spoke to Heidi this morning, telling her that I would send her the logo files and fonts, so that she could reproduce them herself.
    2017-04-05 | roberto.l
    Called back, spoke to staff, Heidi had left for the day - will try her again in the morning.
    2017-04-05 | roberto.l
    Spoke briefly with Heidi, agreed to discuss the designs once she had had a chance to take a look.

    Leave a Comment:




    Tri-Fold Brochure design closed
    Task: Other | 2017-04-04 | Roberto | #72961 |

    Please design a tri-fold brochure, using the latest version of the Mission Health Care Services design (I made some changes at the request of the client). There is a folder in Dropbox called “Brochure” that contains:
    + new logos
    + latest PSD

    Please use content and images from the PSD, or whatever you feel is similar and appropriate (i.e, calming nature imagery, California, Colorado, etc.). Use Lorem Ipsum text for the copy and headings.


    2017-04-07 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-04-07 | danny.n
    roberto, please put a hold on this. We are not doing this.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-04-04 | Roberto | #72953 |

    Hello Heidi,

    This is the second draft of your design concept, incorporating the changes we discussed. Take a look and let me know how you feel about the design so far.

    Thank you,
    Roberto


    Leave a Comment:




    Future Quotes 
    Leads | 2017-04-04 | Danny | #72915 |

    Spoke to Heidi today about what we had discussed prior to website project which was brochure design. Told her to focus on the web project cause she can’t do anything without a brand and to continue working with Roberto.

    I had previous quoted her $750 for brochure design and $750 for 1 page flyer design designed around the new website. She agreed and will reconnect with me on this later on. very nice.


    2017-04-07 | danny.n
    "Dear Danny, Happy Friday Danny, Thank for information and you will coordinate with other company to send over the files. Heidi "
    2017-04-07 | danny.n
    heidi understood and will have others do the brochure for her. Told her we are more than happy to send over any images they need so it is consistent with the site in the future.

    Leave a Comment:




    logo notes 
    Design | 2017-03-31 | Roberto | #72639 |

    Heidi Panahi liked the latest design, her changes were:
    – The subtitle for Pacific Point should be “Health Care Services,” which means that the second “p” would have to have a shorter stroke.
    – She likes the curving leaf from the second design, combined with the second-to-last hand-in-circle icon.
    – She is fine with the font, prefers the greenish-yellow color.


    2017-04-04 | roberto.l
    sent final logo version - waiting on approval
    2017-04-04 | roberto.l
    Spoke on the phone - She wants a 3d version of the logo - got a soft verbal approval. Going to push for approval in writing. She said that she had talked with Danny about doing additional print design for brochures - that isn't a product we sell, so I'll need to address that once she approves her site design.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-03-28 | Roberto | #72394 |

    Hello, Ms. Panahi.

    I’ve attached an initial draft of your design. Once you have had a chance to look it over, we can hop on the phone and discuss it.

    The logo in this draft is not the final version – Once we have completed the logo design, we’ll be able to integrate it into the site.

    Keep in mind that photos and text are the easiest things to change, so let me know how you feel about the colors and structure.

    Thank you,
    Roberto


    Leave a Comment:




    logo redesign closed
    Task: Other | 2017-03-27 | Roberto | #72211 |

    Heidi Panahi would like a single color logo incorporating the circle from the first proposed logo (document attached) and the plant from the second. She likes the hand, but would like it to also be inside the circle.
    She likes the font from the second example, but would like the first line of the second title to read “Pacific Point”, and the subtitle to read “Health Care Services.”
    Heidi would also like the colors to be muted, in keeping with the relaxing, calming theme.


    Leave a Comment:




    New website design closed
    Task: Other | 2017-03-24 | Roberto | #72143 |

    Current site:

    None

    References:

    http://www.vivamedicalaesthetics.com/

    The client would like a layout and design that is very similar to this, but with different colors and images.

    Layout:

    Sectional, full width

    Simple, easy to navigate

    Feel:

    soft, caring, feminine, light, bright, calm

    Colors:

    I want to avoid using the same colors as the Viva Medical site. Nature-influenced colors, though.

    Some reference images (these don’t need to be the exact colors, but anything in this range is OK):
    + https://goo.gl/btcp5B
    + https://goo.gl/2D93K4
    + https://goo.gl/YM4SC2
    + https://goo.gl/MNNNSb
    + https://goo.gl/LMU2jM
    + https://goo.gl/J0PzsC

    Images:

    Kids + elderly patients, nurses, doctors

    Nature imagery reflecting both Colorado and California (the business has two locations)

    Reference – Colorado:
    + https://goo.gl/rZIlc7
    + https://goo.gl/UM6bFO
    + https://goo.gl/F6kfvT

    Reference – California:
    + https://goo.gl/trDbyt
    + https://goo.gl/qhSzbl
    + https://goo.gl/d8kK5x

    Content:

    http://homewithmission.com/
    http://bridgehh.com/homehealth/
    http://lhcgroup.com/

    These three sites are in the same business and have similar content to what the client wants.

    Required Elements:

    The site should reference two locations: Colorado (Mission Health Care Services) and California (Pacific Point Health Care)

    Location map

    Jobs link with contact form

    Simple email info link at top

    A translucent menu bar at the top, that stays visible as the user scrolls – same on every page

    Doctor bios on hero slider – see Viva site for reference

    Testimonials section

    Separate sections for each of the following services:
    Palliative Care, Home Health Care, Hospice Care, Caregivers

    The backgrounds for these service sections should not be photos, but should incorporate a large version of the logo.

    Logo:

    Please use any of the logos contained in:
    + https://www.dropbox.com/home/Design/Projects/panahi-heidi/logo/logo-options?preview=panahi-heidi.pdf
    + https://www.dropbox.com/home/Design/Projects/panahi-heidi/logo/logo-options?preview=panahi-heidi.jpg

    You may change the colors as you see fit.


    2017-04-18 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-03-27 | roberto.l
    Spoke to Heidi Panahi - she would like her logo to be simpler - one color only. She has some specific font preferences - she will send me samples.

    Leave a Comment:




    Account info 
    Notes | 2017-03-17 | Roberto | #71732 |

    FTP info:
    username: heidipanahi
    password: CutkowriHiconhem


    2017-05-01 | roberto.l
    Analytics ID: UA-98262380-1
    2017-04-25 | roberto.l
    domain: missionpacifichcs.com

    Leave a Comment:




    Logo Design closed
    Task: Other | 2017-03-14 | Roberto | #71394 |

    Similar design to the logo on this site: http://www.vivamedicalaesthetics.com/

    Holistic and hospice home care – emphasis on caring, nurturing, empathy

    Circular logo

    Atmosphere: soft, caring, feminine, light, bright, calm, nature-influenced imagery and colors


    2017-03-14 | belinda.t
    uploaded to dropbox folder.
    2017-03-14 | belinda.t
    going to have two business names near it (or addresses). symbol/circular is more important and should stand alone.

    Leave a Comment:




    Design Interview 
    Design | 2017-03-13 | Roberto | #71305 |

    [– Heidi (very nice)
    – she has 2 businesses within 1 site. Wants site to reflect this so patients will know once they land on the site to easily navigate. holistic and hospice home care
    – sent questionnaire already, she will fill out and select a day/time.

    – wants layout basically exactly like this but maybe different but similar colors and images: http://www.vivamedicalaesthetics.com/
    – links and content: use this site for reference similar to her businesses:

    http://homewithmission.com/

    http://bridgehh.com/homehealth/

    http://lhcgroup.com/

    – they ordered Logo too.]

    Separate section for each featured service:
    Palliative Care, Home Health Care, Hospice Care, Care Giver, HCVS
    No picture backgrounds here – text over logo background in each of these sections

    Location/ Map/Jobs section

    Social media links – top left

    translucent menu bar at top, stays visible as the user scrolls – same on every page

    doctor bios on hero slider

    testimonials section

     

    easy email info link at top
    easy job contact form as well

    lots of nature imagery reflecting both colorado and california

    soft, caring, feminine, light, bright, calm

    images of kids + elderly patients, nurses, doctors


    2017-03-17 | roberto.l
    Sent site samples.

    Leave a Comment:




    Practice details 
    Notes | 2017-03-13 | Roberto | #71289 |

    Heidi Panahi RN, BSN
    Pacific Point Health Care Services
    5938 Priestly Drive Suite 102
    Carlsbad, CA 92008-8847
    Phone: 760-603-8400 & 760-603-8700
    fax: 1-888–592-5656
    Cell: 760-216-3770


    Leave a Comment:




    Please Call closed
    Task: New Project | 2017-03-10 | Danny | #71193 |

    Heidi called, stated she didn’t hear from the designer.

    I told her you had sent her an email intro on Monday March 6th. I had her check her spam and it was in there.

    She wasn’t upset, she’s extremely nice… please just give her a call to coordinate.


    2017-03-10 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-03-10 | roberto.l
    I spoke to Dr. Panahi (she is indeed extremely nice) - We made an appointment For Monday morning, 3/13 at 9:00 AM to talk about her design questionnaire. Closing task.

    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-03-06 | Roberto | #70908 |

    Please create temporary site and include client original content (if any).


    2017-03-17 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-03-17 | alec.j
    Roberto, the Temp setup is done? Per CP the interview has happened four days back!

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-03-06 | Roberto | #70907 |

    Hello Dr. Panahi ,

    Welcome to Optimized360!

    My name is Roberto and I’ll be the designer working with you to bring your custom website from concept to publication. I spoke to your account representative this morning about your account and your initial choices.

    Please take a few minutes to fill out our design questionnaire below. This should give you an idea of the variety and type of elements that contribute to an effective design.

    URL: https://form.jotform.com/61947943668171

    Once you’ve filled out the questionnaire, you can use the link below to schedule a brief phone interview, where we can discuss specifics.

    Schedule a Call: https://calendly.com/optimized360/calls

    When I have a sense of what you are looking for, I’ll be able to begin the design process.

    I look forward to working on this design with you.

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Future Quotes 
    Leads | 2017-03-06 | Danny | #70894 |

    Ownership: $1,000 (will want to add after site is done)
    Flyer Design: $750
    Brochure: $750 (1 design, will have different content)
    $25/m per set of 5 add’l emails


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-03-06 | Danny | #70893 |

    – Heidi (very nice)
    – she has 2 businesses within 1 site. Wants site to reflect this so patients will know once they land on the site to easily navigate. holistic and hospice home care
    – sent questionnaire already, she will fill out and select a day/time.

    – wants layout basically exactly like this but maybe different but similar colors and images: http://www.vivamedicalaesthetics.com/
    – links and content: use this site for reference similar to her businessES: http://homewithmission.com/ – http://bridgehh.com/homehealth/ – http://lhcgroup.com/

    – they ordered Logo too.


    2017-03-13 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-03-06 | danny.n
    also, i think she has a few domains but hasn't decided. check with her.

    Leave a Comment:




    Website Makeover (New Order) closed
    Task: Accounting | 2017-03-06 | Danny | #70890 |

    Website: $2,500 + $79/m

    electronically signed: visa -3700 exp 9/18 – 866

    Quote for future: Ownership ($1,000). Will want to add this once site is developed


    2017-05-23 | chandra.t
    Waived 2 months, recurring resumes 8/6/17 $79 for web.
    2017-05-23 | danny.n
    Chan, please waive 2 months for them per my original agreement. They were charged last month.
    2017-03-06 | chandra.t
    Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-03-03 | Danny | #70768 |

    Heidi called, extremely nice, had more questions. Basically had a bad exp in the past, didn’t deliver. She felt she can trust what we do but wants to make sure we can. She sent me a few sites that she liked, http://www.vivamedicalaesthetics.com/ –

    Asked for logo, told her i prev quoted her $500 but can’t discount cause she wanted discount.

    OVerall, she s ready to move fwd, sent her updated contract. Potential get ownership which is $1,000 in the future.


    2017-03-06 | danny.n
    sk: 1:43pm
    2017-03-06 | danny.n
    f/u with her to see if she's ready to move fwd.
    2017-03-06 | danny.n
    sk: 10am
    2017-03-06 | danny.n
    sk: 9:09am

    Leave a Comment:




    Phone Conference 
    Estimates | 2017-02-13 | Danny | #69348 |

    Heidi called in. Found us online.

    Looking to get a website built for holistic and hospice home care.

    Very low budget with no logo yet. Open to doing logo if within budget.

    Went over the Silver package. With logo, additional $500.

    Covered with her what we do and how we can help since we are focused in healthcare. Asked if we’ve done Hospice and Home care, told her not but there are no company that specialize in that and that we are in healthcare so we know the industry.

    Told her what it entails. She asked if they have locations in 2 other states. told her we can do $1,000 for each additional one. Alternative based on budget would be a page within the site for the other 2 location. Asked about emails, told her how emails work. Quoted her $25/m for each set of 5.

    She asked to send her info and examples of our work. very nice. It will all come down to their budget.


    2017-03-02 | danny.n
    sk: 1:07pm
    2017-03-01 | danny.n
    told her it is not $1,500 but $2,000 for the silver. resent original proposal
    2017-03-01 | danny.n
    "Hello Danny, This is Heidi, would you please check the sites and let me know are you able to make it like them and let me know about Price, my understanding is $1500? the first one: I like this one as design http://www.vivamedicalaesthetics.com/"
    2017-02-28 | danny.n
    sk: 1:47pm
    2017-02-22 | danny.n
    sk: 12:50pm
    2017-02-22 | danny.n
    sent f/u... just sk.
    2017-02-22 | danny.n
    sk: 10:12am
    2017-02-21 | danny.n
    sk: 11:17am
    2017-02-17 | danny.n
    sk: 11:07am
    2017-02-17 | danny.n
    f/u with Heidi.
    2017-02-14 | danny.n
    told her we can use that site as a reference to setup the links. Those site just have general info. We can provide general info on what hospice and home care entails. She will need to provide office related info which we can help integrate. She can login in teh future to add or rewrite verbiages.
    2017-02-14 | danny.n
    "Hi Dear Danny, I like the websites you designed, looks very professional. Please see this website, the information we need to put in our website in mostly area are the same but with different looking and verbiage, Question: is it be part of your job to changed the verbiage and put in our website? http://homewithmission.com/"
    2017-02-14 | danny.n
    sk: 12:24pm
    2017-02-13 | danny.n
    "Danny, Thank you for info, let me to look at your info and call you later. Good day Heidi "

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-03-06
    Questionnaire: 2017-03-13
    Site Download/Site Sucker:
    Temporary Site: 2017-03-17
    Concept: 2017-04-25
    Approved: 2017-04-25
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download: 2017-05-01
    Image Optim: 2017-05-01
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-10-11
    Analytics Setup: 2017-04-28
    Analytics Report or Jetpack Setup: 2017-05-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2017-04-25
    Approved: 2017-04-25
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept: 2017-03-27
    Approval: 2017-03-31
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-03-06
    2017-03-06
    Mobile
    Fluid Responsive
    2017-03-06

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo
    2017-04-17

    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2017-03-06

    360 Plan



    Leads | 2017-04-04 | Danny | Future Quotes


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-04-07 | danny.n
    "Dear Danny, Happy Friday Danny, Thank for information and you will coordinate with other company to send over the files. Heidi "
    2017-04-07 | danny.n
    heidi understood and will have others do the brochure for her. Told her we are more than happy to send over any images they need so it is consistent with the site in the future.
    Leads | 2017-03-06 | Danny | Future Quotes


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2017-03-03 | Danny | Phone Conference Ordered

    Silver w/ Logo


    Initial: 2 Payments of $1,250
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Logo Design

    Work with a Designer to Build a Logo

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - includes all default features (page 2)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-03-06 | danny.n
    sk: 1:43pm
    2017-03-06 | danny.n
    f/u with her to see if she's ready to move fwd.
    2017-03-06 | danny.n
    sk: 10am
    2017-03-06 | danny.n
    sk: 9:09am
    Estimates | 2017-02-13 | Danny | Phone Conference Expired

    Silver


    Initial: 2 Payments of $999
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x includes all default features (page 2). Logo (additional $500)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-03-02 | danny.n
    sk: 1:07pm
    2017-03-01 | danny.n
    told her it is not $1,500 but $2,000 for the silver. resent original proposal
    2017-03-01 | danny.n
    "Hello Danny, This is Heidi, would you please check the sites and let me know are you able to make it like them and let me know about Price, my understanding is $1500? the first one: I like this one as design http://www.vivamedicalaesthetics.com/"
    2017-02-28 | danny.n
    sk: 1:47pm
    2017-02-22 | danny.n
    sk: 12:50pm
    2017-02-22 | danny.n
    sent f/u... just sk.
    2017-02-22 | danny.n
    sk: 10:12am
    2017-02-21 | danny.n
    sk: 11:17am
    2017-02-17 | danny.n
    sk: 11:07am
    2017-02-17 | danny.n
    f/u with Heidi.
    2017-02-14 | danny.n
    told her we can use that site as a reference to setup the links. Those site just have general info. We can provide general info on what hospice and home care entails. She will need to provide office related info which we can help integrate. She can login in teh future to add or rewrite verbiages.
    2017-02-14 | danny.n
    "Hi Dear Danny, I like the websites you designed, looks very professional. Please see this website, the information we need to put in our website in mostly area are the same but with different looking and verbiage, Question: is it be part of your job to changed the verbiage and put in our website? http://homewithmission.com/"
    2017-02-14 | danny.n
    sk: 12:24pm
    2017-02-13 | danny.n
    "Danny, Thank you for info, let me to look at your info and call you later. Good day Heidi "