Middlesex Orthopedic Surgeons

Dr. Lim would like to cancel services with us and release his domain. Please send follow-up email letting Dr. Lim know about canceling and wait for his confirmation response before releasing the domain.

Doctor questioned China email he received. He mentioned email was sent to Belinda & Desirae 2 weeks ago but didn’t get response. Email went to spam. Belinda emailed doctor yesterday. Told doctor ignore the China email.

Asked about SSL. Gave him quote. He will email to confirm if he would like to purchase.

Dr. Lim requested 2 minor changes to the logo. I advised that I will do it for him this one time but since he approved of the design, it is final.

Also asked to discuss the website design.

Emailed to Dr. Lim today.

Hello Dr. Michael Lim,
Here’s the updated logo with different options for the “M.D.”.

Additionally, here’s a link to the previous concept we had for you. We can certainly start fresh however. Please let me know if you have updated notes!

Previous Website Design: https://360controlpanel.com/wp-content/uploads/2017/02/Middlesex-Orthopedic-Surgeons.jpg

“I liked option 4 the best, but would like to have both the hip and knee logos. Is there a hybrid one or is there a way we could have both together or on either end?”

“they look pretty good. any other options with just my name? perhaps also some options with my middle initial and/or with a knee or hip logo?”

I am currently in transition for my practice location and name.

I am going to be providing updated for my website w/ the new location information

The name of my new practice is going to be:
Connecticut Bone and Joint Specialists (CT BJS)

When I purchased the plan for my website prior, there was supposed to be a logo design, which I haven’t done yet.

Could I see some examples for the above name and also for my name:
Michael J. Lim MD (or any combination that is most visually appealing)

Please see the screenshot where the text and code are messed up on the contact page and make the changes for the client.

1. Please create separate jotform account for client utilizing his main email address. copy + paste credentials here. Also create a basic form with name/email/telephone/comments.

2. Add the following to the welcome page (remove current text):

(heading) Dr Michael Lim is moving!

(paragraph) Thank you to Middlesex Orthopedic Surgeons for the opportunity of serving the Middlesex County region and beyond.

Please check back in with details on where he will be practicing.

Please enter your information including mailing address, email and phone number if you would like to be contacted on where you can find him.

Please create a separate Rogue theme for the client. He will no longer use old surge template theme.

Would like an ‘under construction’ type page with just simple info. Once the new theme is applied and old deleted(?) Please let me know as I am going to add information to the site.

Please have completed today!

Please hide the “caption text” on the hero slider.

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting

Hello Dr. Lim,

This is a courtesy email that your website has been live. Please let us know if you have any questions or if you need any website edits done.

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://michaellimmd.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Desirae
desirae.g@optimized360.com

Hello Dr. Lim,

This is a courtesy email that your website has been ready and live. Please disregard the content of this email.

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://michaellim.360sites.net

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Thank you!

Desirae
desirae.g@optimized360.com

Client has not followed up on custom design, but temporary site (360temp) is live. We have notified via telephone, email and letter confirming site is online. Will create a custom site when client is ready.

1. Email Office notice
2. Voicemial
3. Send letter
4. Fax

Please hide the ft services on home page.

Called office and received their answering message. Called Dr. Lim’s cell and left vm. Also sent follow up email.

Hello Dr. Lim,

Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

I have included what the hover effect will look like on the featured services boxes. Please click the link below to schedule a phone call so we can discuss this design: https://calendly.com/optimized360/calls/

Looking forward to your feedback!
Thank you.

*likes the simplicity and colors of current website: http://michaellimmd.com/
*wants something very simple and straight forward
*please include images of older patients

LAYOUT
-very simple, clean
-flat
-no patterns, depth, crazy shapes

FEEL
-elegant
-serious but friendly
-easy to navigate (for older patients)
-very straight forward

COLORS
-blues, golds
-light bg, dark text

IMAGES
-older patients

CONTENT
-does not want traditional menu on home page
-wants boxes to represent each menu item (maybe have 6 boxes, 3 on each row)

OTHER NOTES
-does not want image slider
-wants boxes to represent each menu item
-wants locations featured in 2nd section below the “menu” (reference current website for list of locations)

LOGO
-simple and straightforward
-did not provide any examples or ideas

LAYOUT
-very simple, clean
-flat
-no patterns, depth, crazy shapes

FEEL
-elegant
-serious but friendly
-easy to navigate
-very straight forward

COLORS
-blues, golds
-light bg, dark text

IMAGES
-older patients

CONTENT
-does not want traditional menu on home page

OTHER NOTES
-does not want image slider
-wants boxes to represent each menu item
-wants locations featured in 2nd section below the “menu”

Contact page:
-paragraph indentation is off (for locations), please fix.

Left align all maps.  Maps #2 and #3 are too far to the right.

Website has been made live and sent to client.

will send websites that are elegant, simple, clean and easy to use. His demographic are older patients, therefore navigation has to be easy. However, older patients are skeptical, so it has to look trustworthy and professional.

Doctor is open to all ideas but likes blue.

Your Name: Michael Lim
Desired Domain(s): www.MichaelLimMD.com
Do you have an existing Site? No
Practice Name: Middlesex Orthopedic Surgeons, P.C.
Secondary Title (Dr. Name): Dr Michael Lim MD
Tagline (slogan): dedicated to restoring the quality of life for patients and empowering them to live life abundantly
Practice Address:
410 Saybrook Road, Suite 100
Middletown, CT 06457
Practice Telephone: (860) 6858940
E-mail for Patients: DrLim@MichaelLimMD.com
Will you be the decision maker during this process? Yes
Sections:
-Social Media Links
-Featured Services
-Testimonials
-Video
-Contact Form
-Office Map
-Doctor’s Bio
Overall Feel:
-Corporate/Business
-Elegant
-Simple and Clean
Light or Dark: Light Background (dark text)
Image Types:
-Your Images (Upload or Email)
-People
-Specialty (Medical, Dental…)
Age Group:
-Adults
-Elderly
Demographic:
-Retired
-Working Class
-Business (ex: downtowns)
-Upscale
Specialty: Orthopaedic Total Joint Replacement
Top 3-4 Services: Anterior Total Hip Replacement, Robotic Joint Replacement, Joint Preservation, Short stay, early Rehabilitation

Please create temporary site and include client original content (if any).

Hello Dr. Lim,

Welcome to Optimized360!

My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

If you have not already, please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

URL: https://form.jotform.com/61947943668171

After we gain a better sense of what you are looking for I can start the design process. I will call you for our scheduled phone call on Wednesday, January 11th @ 4:30pm PST.

I look forward to working on this design with you!

Desirae
desirae.g@optimized360.com

– Dr. Lim – young & down to earth personality
– Orthopedic Surgeon dealing with primarily joint surgeries
– he is part of a Orthopedic group that has a website already which is very crappy. This site is for him just in case he branches away from them in the future.
– dr just moved to Connecticutt but was around SOCAL.
– please register the domain listed in CP.

dr ordered LOGO as well

– sent dr questionnaire already to fill out. Dr scheduled a call Wed, Jan 11 @ 4:30pm pst.
– dr request for a temp site in the meantime asap, doesn’t care about the design, just if it can be “blue”.

Website: $4,500 + $79/m

phone order cc ending in -9380

please email dr reciept

Dr called. had questions about monthly if he decides in the future its too much. what happens to site. explained to him how hosting works which is mandatory even if he leaves.

Pointed out the benefit with us is that he owns it so it won’t go offline like others.

The fee is minimal but covers a lot.

Dr agreed to move fwd and trust we will do great work. gave cc over the phone to start.

Dr is part of a group but wants the domain under his name just in case he branches out in the future.

Dr called in to my direct line. Referred by my client Dr. Kikuchi.

Dr recently joined a group in Connecticutt, has a crappy site. wants one for him only just in case he branches out in the future.

Went over all 3 packages. Seems to have a budgeting issue but doesn’t really understand the cost and features involved and the benefits of us vs others which I went through thoroughly showing him the value of our services.

We connected a lot cause Dr was familiar with where we are cause he used to live in OC. Told him about my recent ACDF surgery which he knows Dr. Deckey very well saying his group is great.

Dr looking for Social and Logo too but not sure if its within his budget. Created for him 3 package options which is for SILVER, GOLD w/o OWNERSHIP and GOLD.

It was after-hours so I had to leave but phone call was done, sent dr proposal