The Medical Arts Prosthetics Clinic

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    Profile ID: 102896




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    Cancel Account closed
    Task: Website | 2018-01-30 | Chandra | #117111 |

    Please close out the account.


    2018-01-31 | catherine.c
    DB #261, form deleted, delete statuscake, no emails, no videos.
    2018-01-30 | catherine.c
    site archived.

    Leave a Comment:




    Cancellation closed
    Task: Website | 2018-01-22 | Chandra | #116676 |

    I need to stop my website www.handprosthesis.com service. Please call me at your earliest convenience. Thanks.


    2018-01-26 | chandra.t
    "Do you still keep the site archived for awhile? I might want to rerun it or purchase the content." - Per Belinda, quoted $499 reactivation fee and $1499 to purchase the content.
    2018-01-22 | chandra.t
    Stopped charges and emailed confirmation as he had to get off the phone.
    2018-01-22 | chandra.t

    2018-01-22 | chandra.t
    Called and spoke to Dr. Gion. He had already set up his domain as an alias to his main website, www.medicalartprosthetics.com. Was looking to cut some of his costs and mentioned he thought he would be getting the content & website files when he initially signed up. Explained he ordered the Silver Package (template) system and that, unfortunately, did not come with the ownership and content. He fully understood this and said our designs were great, but he is wanting to consolidate everything under one house.

    Leave a Comment:




    Past Due 
    Accounting | 2017-12-27 | Chandra | #112348 |

    Email past due $79 for web.


    2018-01-10 | chandra.t
    Doctor updated CC via fax (same Visa ending in 8799).
    2017-12-28 | chandra.t
    Doctor updated CC via Zoho to Visa ending in 8799, paid past due.

    Leave a Comment:




    Dr. Gregory- interested in doing PPC 
    Marketing | 2017-11-10 | brent.d | #103814 |

    Gave him some advice on improving his traffic for his site.  Interested in doing  PPC with us at $100 a month. Need to upgrade him to the Connect Package to qualify for impact marketing.


    2017-11-27 | brent.d
    greg currently out of town. will touch base next week when he gets back in town Dec 4
    2017-11-20 | brent.d
    Spoke to greg today for a brief moment. Still interested in doing some marketing. sent him F/u email to schedule a call for marketing options.
    2017-11-10 | brent.d
    Prosthetic Fingers & Prosthetic Hand = Keywords

    Leave a Comment:




    more traffic to site closed
    Task: Website | 2017-10-10 | Catherine C. | #94913 |

    Greg would like to get more patients. Please contact him regarding what he can do:

    Unfortunately, I did not have any inquiries in the inbox so I guess I did not have any potential patient email inquiries. Can you suggest what the site might need to get better response?

    g.g.gion@sbcglobal.net
    608-658-2568 (cell)


    2017-10-17 | belinda.t
    Email to client:

    I have a note here regarding your website's online presence and conversion.

    We can definitely help you out with additional exposure of your website online by adding one of our marketing programs to your site. The goal of marketing your site is to drive additional visitors to the site. Once the visitor lands on your site, it is their decision to give you a call or not. Before I can recommend different products, can you answer a few of these questions?

    1. Who is your target audience, patients or referring doctors?
    2. What is the age group of your patients?
    3. What is the economic status of your patients?
    4. Are patients primarily from Madison only or do you have visitors from other local areas?

    I would like to make adjustments to your website based on the answers above and also be able to better recommend our Advanced SEO Program as well.

    ------

    Client response:

    1. Both patients and doctors offices find us when a facial or finger, hand or toe prosthesis is desired. Patients often find us from around the country when they are not happy with a prosthesis they got at a local clinic or institution. Doctors from several specialties often have someone in their office search on line when they have a patient whose eye, nose or ear they had to remove or who sustained an amputation.
    2. all ages from children about 5 born with microtia up to 90s.
    3. All socioeconomic groups. We accept many insurances including Medicare.
    4. Almost none come from Madison, as it is too low density. I would like to reach large metropolitan areas.

    Leave a Comment:




    Email sent to Dr. Regarding Emails 
    Notes | 2017-10-02 | charles.b | #92510 |

    Hello Dr. Gion,

    After looking into your account I found that we do not actually have access to your emails. They may reside with Network Solutions (I am not sure as whomever acquired the domain name had added privacy protection to hide their information from being accessed by public records) Do you recall purchasing the domain name and setting up emails? The email account for info@handprosthesis.com will have to be set up (if it isn’t already) and adjusted there. There is a form present on your contact us page (as well as in the footer of every page) “Contact Us” which forwards all information input into the form to your email g.g.gion@sbcglobal.net.
    But again, because we do not have access to your domain, we cannot make adjustments as your email is in an external account.


    2017-10-09 | catherine.c
    Hi Greg,
    1. Since you had control over the domain under network solutions, we were assuming your emails were set up. We had only requested for you to change an A record to get your site live.
    2. The form on your site is set to send to g.g.gion@sbcglobal.net while we look into getting info@handprosthesis.com working. And yes, if you can have temporary login to your network solutions account, we may be able to help set up the email. If a new email account needs to be set up, there will be additional charges to your network solutions account if it will allow us to set up email. Please confirm if this will be ok.
    2017-10-09 | catherine.c
    Dear Charles,
    Thanks for the quick diagnosis of this problem. Questions:
    1. Was there not a final check to verify with me the site was fully functional - including me getting test inquiries in my inbox?
    2. IF I give you access login info with my Network Solutions account can you guys get this procedure done?
    3. If not what do you suggest as I have not the time or staff to do it?
    When I was told the site was now live, I assumed everything was working. I'd feel a little better if I new what happened, if I dropped the ball, etc.

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    jotform ticket – email not working closed
    Ticket: Website | 2017-10-02 | Catherine C. | #92492 |

    comments. I sent a test email to info@handprosthesis.com from the website Contact page, but did not receive anything in either of my email inboxes. Can you please check to see why? Where would the inquiries to info@handprosthesis.com be going?


    2017-10-02 | charles.b
    email sent to Dr.
    Hello Dr. Gion, After looking into your account I found that we do not actually have access to your emails. They may reside with Network Solutions (I am not sure as whomever acquired the domain name had added privacy protection to hide their information from being accessed by public records) Do you recall purchasing the domain name and setting up emails? The email account for info@handprosthesis.com will have to be set up (if it isn't already) and adjusted there. There is a form present on your contact us page (as well as in the footer of every page) "Contact Us" which forwards all information input into the form to your email g.g.gion@sbcglobal.net. But again, because we do not have access to your domain, we cannot make adjustments as your email is in an external account.

    Leave a Comment:




    Email not working 
    Notes | 2017-10-02 | charles.b | #92483 |

    Doctor noticed his email wasnt working – Told him I would look into it – Also let him know that I could input a form on his contact page that people could fill out and the contents would be forwarded to his specified email address.

    I created a email forwarding account but the account is saying something about Pending records and MX setup


    Leave a Comment:




    Potential Cancellation 
    Complaint | 2017-09-13 | Justin | #87272 |

    Client thought he had ownership of his website based on what was mentioned by Paige

    Told the client our company policy. Gold Package comes with Ownership and why only Gold and Up.

    Addressed that he has the Silver Package which comes with a design from the gallery. Assured him any content provided by him is rightfully his but any content and the design supplied is owned by our company.

    He was thinking of canceling his account because he feels the website isn’t doing much for him. He also hasn’t had much support (aka hasn’t utilized much of our services).

    Did research as we were discussing and found his site on the 1st Page of Google — also advised for him that his site JUST went live as of August 2nd.

    Told him I will send him screenshots for multiple keywords he is on the 1st Page for.

    He said he wanted to get more help with stats to see his performance and help with marketing to California and other states.

    Told him Adwords is the best route – sent him how to access his website stats so he can see how well he is doibg

    Told him if he has any questions or concerns… to call me directly so I can provide him solutions and answers. He appreciated it very much and said he will stick it out for a few month to see how its doing.

    Issue was resolved after answering his concerns.


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    Please Call closed
    Task: Other | 2017-09-13 | Chandra | #87133 |

    Dr. Gion called regarding possibly self-hosting (not now) and was told (by Paige) he could take the website in the future. I explained he does not have ownership as he is on our template system. Please explain his options. 608-658-2568


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    Webstats Access closed
    Ticket: Website | 2017-09-13 | Chandra | #87130 |

    Doctor called regarding monthly fees and how to view website stats – Sent editor access instructions.


    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-08-02 | Alec J. | #80909 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-08-02 | Catherine C. | #80903 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    handprosthesis.com/hand-prosthetics/
    handprosthesis.com/testimonials/
    handprosthesis.com/gallery/
    handprosthesis.com/our-clinic/
    handprosthesis.com/news/
    handprosthesis.com/contact/
    handprosthesis.com/site-info/
    handprosthesis.com/wp-content/uploads/2014/06/New-Patient-Forms-017.pdf
    handprosthesis.com/2014/07/29/medical-art-prosthetics-tv/
    handprosthesis.com/author/shane/
    handprosthesis.com/2014/06/11/student-spotlight-bringing-a-hand-to-life/
    handprosthesis.com/2014/05/22/2971/
    handprosthesis.com/2014/05/22/what-should-the-patient-and-the-physician-look-for-in-a-practitioner-offering-silicone-finger-and-hand-restoration/


    2017-08-02 | catherine.c
    #1 & 3 completed.

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    Email: Your Website is Live 
    Design | 2017-08-02 | Catherine C. | #80902 |

    Hello Dr. Gregory Gion,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://handprosthesis.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    Ok to go live closed
    Task: Website | 2017-08-01 | Catherine C. | #80849 |

    It’s Greg. I agree we should get the site live as handprosthesis.com….with the following changes:

    1. Drop the s from the medical art(s) prosthetics clinic.

    2. Remove italic slanted letters.

    3. Add text – been around since 1985

    If you want to call me directly my cell is 608-658-2568.


    2017-08-02 | catherine.c
    he is live.
    2017-08-01 | catherine.c
    Greg owns domain. Sent email with A record and offered to help, if needed.

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    follow up 
    Notes | 2017-05-02 | Catherine C. | #74813 |

    Greg is hiring someone to help with site. After he has someone, he will send updates or have us train the person to update site.


    2017-07-31 | catherine.c
    LVM & emailed. Recommended can go live and Jessica can still keep editing.
    2017-07-19 | alec.j
    Catherine, please f/u.
    2017-06-26 | catherine.c
    Greg mentioned Jessica will be working on it Wednesday. Will find out from her then how much more needs to be done. Sending her login info, she lost password.
    2017-05-31 | catherine.c
    Emailed Greg follow up. Jessica has been working on site and looks good.
    2017-05-04 | catherine.c
    Jessica called. Gave her login and pointed out to use customizer. She has experience with WP. If she has questions, will call us. She will be updating site.

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    Email: Your Website is Ready 
    Template Ready | 2017-04-25 | Catherine C. | #74317 |

    Hello Dr. Gregory Gion,

    Congratulations! Your website is ready for your review.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://gregorygion.360temp.com

    WEBSITE WALK-THROUGH

    When is the best time to go over the options or questions you might have? I’ll be glad to provide a walk-through to editing the site.

    Schedule a Call: https://calendly.com/optimized360/calls

    If you would like to make changes to the website in the future, please feel free to email us at support@optimized360.com. We welcome any questions regarding the website’s editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    phone call 
    Notes | 2017-04-20 | Catherine C. | #74085 |

    spoke to Greg. He has been busy. Working on hiring someone to help him manage this site. Suggested he send some sites he likes but if not, we will finish the site and send him link. He can change design afterwards.


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    301s 
    Notes | 2017-04-19 | Catherine C. | #73974 |

    Collaboration and New Technology Ensure Success for International Client


    http://handprosthesis.com/hand-prosthetics/
    http://handprosthesis.com/testimonials/

    Collaboration and New Technology Ensure Success for International Client


    http://handprosthesis.com/our-clinic/

    Collaboration and New Technology Ensure Success for International Client

    Collaboration and New Technology Ensure Success for International Client


    http://handprosthesis.com/site-info/
    http://handprosthesis.com/wp-content/uploads/2014/06/New-Patient-Forms-017.pdf
    http://handprosthesis.com/2014/07/29/medical-art-prosthetics-tv/
    http://handprosthesis.com/author/shane/
    http://handprosthesis.com/2014/06/11/student-spotlight-bringing-a-hand-to-life/
    http://handprosthesis.com/2014/05/22/2971/
    http://handprosthesis.com/2014/05/22/what-should-the-patient-and-the-physician-look-for-in-a-practitioner-offering-silicone-finger-and-hand-restoration/


    Leave a Comment:




    fill in content closed
    Task: Website | 2017-04-18 | Catherine C. | #73908 |

    please use information from old/current site (handprosthesis.com) and fill in as much as possible for his templates site here: gregorygion.360temp.com


    2017-04-20 | catherine.c
    completed.

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    contact with doctor 
    Notes | 2017-04-17 | Catherine C. | #73744 |

    called and left msg on 4/12. called again on 4/13. Front desk received my message and said will let Greg know. He would contact me later thursday but didn’t hear from him..

    4/17 – left voicemail & emailed


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    custom page for outoftown guests 
    Notes | 2017-04-12 | Paige Nichols | #73578 |

    like this is done
    http://neilhadaegh.360sites.net/out-of-town-patients/


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    Email: Design Introduction 
    Design | 2017-04-12 | Catherine C. | #73560 |

    Hello Dr. Gregory Gion,

    Welcome to Optimized360!

    My name is Catherine and I will be the designer working with you to get your new website up.

    To ensure that we have the proper information on your new website, please fill out our simple questionnaire below.

    Preliminary Questionnaire: https://form.jotform.com/62934768594171

    We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

    If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!

    Catherine
    catherine.c@optimized360.com


    2017-04-13 | catherine.c
    Left voicemail 4/12 and left message with Sherry 4/13. He will be in office 2pm.

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    New Design Project closed
    Task: New Project | 2017-04-10 | Paige Nichols | #73368 |

    Greg- Not a Doctor-He is super nice-very smart, very professional-creates prosthetics for humans with deformities, illnesses, or accidents victims. this is specifically for Hand prosthesis. Very well known all over the Country. This is a micro site-limited to the hand prosthetics, and will link to his General site.
    -Wants to have a more calm, professional image, for this Hand Site
    -Talked about a professional picture of him for the home page, and not so clinical, 2nd image of a landscape pic of Madison, WI since people fly in to see him and stay for a few days-3rd image of his puzzle and united states like he has now. Please select a few nice images for the banner pages.
    -has a zillion pages of content –pls set this up with only a few sentences of the procedure and link to an internal page for more info—way to much info on this current site
    -Will need guidance on “what images” to place on the site–he is more scientific and selected more sterile images for the current site.
    –Has a very large file of before and afters— need to be clear about which ones (hands/fingers only) and how these will be portrayed on the new site.
    -Will consider re-doing his General site and other micro sites with us based on how well we do with this one.
    Wants to have his interview on Thursday-the 13th. Will fill out as much info on the questionnaire as possible before the interview.


    2017-04-12 | catherine.c
    left voicemail to set up interview.

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    New Order closed
    Task: Accounting | 2017-04-10 | Paige Nichols | #73366 |

    $2000 – Silver
    Ordered via ph# Visa Ending 0703
    2 payments of $999
    Mthly $79


    2017-04-10 | chandra.t
    Charged.

    Leave a Comment:




    Hand Prosthesis-Greg Gion 
    Estimates | 2017-01-06 | Paige Nichols | #66673 |

    2017-04-10 | paige.n
    Ordered Silver for now - will decide how he wants to do the General site. This will be a micro site -specific to hand prosthetics. Went over next steps. Sending him the questionanaire and he said will want to have interview Thursday.
    2017-03-17 | paige.n
    LC8 Emailed him.
    2017-03-13 | paige.n
    LC7 Lft msg for Greg
    2017-03-03 | paige.n
    LC6 Lft msg again for Greg. Emailing him.
    2017-02-07 | roberto.l
    LC5 Lft msg on VM--still interested??
    2017-01-31 | paige.n
    LC4 Called back at 30 minute mark...no answer..lft msg and sent email.
    2017-01-31 | paige.n
    Sherri- said to pls call back in 30 minutes.
    2017-01-18 | paige.n
    LC3 Lft msg on VM
    2017-01-12 | paige.n
    LC2 Spoke to Greg and he said he didnt get it.... resent it, called him back, said he didnt get it.... so looked in the spam folder! there it was..will look over it and call me back, has a patient who just arrived.

    Leave a Comment:




    Initial contact 
    Leads | 2017-01-06 | Paige Nichols | #66671 |

    LC1 Spoke to Greg on his cell. Able to talk to me about his requirements. Talked about his current site and how he has some issues with it. Redundancy in content, not arranged like he wants. He said he wants to focus on doing a website for hand and fingers as well as noses for prosthetics. We talked about the value of having a separate website to gain more momentum on the SE -referred to Plastic Surgeons who have multiple sites and one main site that is linked and he agrees that may be a better idea. Said he has patients flying in form all over the Country to see him. He is a true artist and very realistic. Wants to promote it so that if a patient is going to need a prosthetic and google it, he is an option. He said he fixes alot of “botched” products cause the patient was referred to a “local’ guy. Bottom line, he wants us to earn his trust by having a single site done and see if is effective and gets some results. then maybe add on and re do others with us. Also thought he’d like to have a page for “models” for sale– For surgeons to place in their offices. Explained mite be better if he just showed a pic and description on his site for individuals to call him to place orders. Talked about ball park figures and will send him a quote for w/3 options. Very nice man.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    gregorygion.360temp.com

    Intro & Gallery URL: 2017-04-12
    Site Sucker & 301s: 0017-04-19
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer: 2017-04-19
    Additional Pages:
    Review: 2017-04-20
    Tutorial:
    Website is Ready: checked

    Cancelled
    301: 2017-04-19
    Other Products:
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    Live Online: 2017-08-02
    Analytics Setup: 2017-04-19
    Jetpack Stats Setup: 2017-04-19
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    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

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    Add Developer to Temp Site: 360developers 360developers103259
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    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

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  • Video Information
    Added to vendor DB
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    COMPANY
    Media Med
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    3D4 Dental
    Optio: register w/client info
    Swarm
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    ADDITIONAL EMAIL TO:



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    Facebook
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  • Blog Schedule
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    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

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  • Marketing




    STEPS
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    KEYWORDS

  • ORDERED/PAID
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    2017-04-10
    2017-04-10

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    2017-04-10

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    360 Plan



    Estimates | 2017-01-06 | Paige Nichols | Hand Prosthesis-Greg Gion Sent

    Silver


    Initial: 2 Payments of $999
    Monthly: $79


    Premium Website

    Select from a Gallery & Customize

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    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

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    Gold

    Regular Price: $5999

    Initial: 2 Payments of $1999
    Monthly: $79

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area


    Platinum

    Regular Price: $7999

    Initial: 2 Payments of $2999
    Monthly: $149

    Gold Package

    Everything on Gold Package Plus

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    * All websites include features from page 2. Add on marketing pkgs like PPC, Reviews-Reputation Mgmt-etc available.

    COMMENTS:

    2017-04-10 | paige.n
    Ordered Silver for now - will decide how he wants to do the General site. This will be a micro site -specific to hand prosthetics. Went over next steps. Sending him the questionanaire and he said will want to have interview Thursday.
    2017-03-17 | paige.n
    LC8 Emailed him.
    2017-03-13 | paige.n
    LC7 Lft msg for Greg
    2017-03-03 | paige.n
    LC6 Lft msg again for Greg. Emailing him.
    2017-02-07 | roberto.l
    LC5 Lft msg on VM--still interested??
    2017-01-31 | paige.n
    LC4 Called back at 30 minute mark...no answer..lft msg and sent email.
    2017-01-31 | paige.n
    Sherri- said to pls call back in 30 minutes.
    2017-01-18 | paige.n
    LC3 Lft msg on VM
    2017-01-12 | paige.n
    LC2 Spoke to Greg and he said he didnt get it.... resent it, called him back, said he didnt get it.... so looked in the spam folder! there it was..will look over it and call me back, has a patient who just arrived.
    Leads | 2017-01-06 | Paige Nichols | Initial contact


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