Elko Dental

Please contact Dr. Korobova regarding images (917-805-5680).

A @ 52.2.180.68 600 seconds
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Dr. Korobova requested to change elkodentalllc.com to elkodentalhealth.com. Informed her several times that if you do not keep both, you will lose history from elkodentalllc.com. She acknowledges and wants to proceed so that elkodentalllc.com expires.

Dr. Korobova called and inquired about marketing and social media. Please follow up to provide a quote.

Doctor updated CC via phone (Visa ending in 4252).

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting

Hello Dr. Korobova,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://elkodentalllc.com

LOGGING IN

Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email with instructions to set up a password for the website.

URL: http://elkodentalllc.com/wp-login.php?action=lostpassword

Username: ellakorobova

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Jan
jan.s@optimized360.com

A Record

50.63.202.46

MX Record

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Nameservers

PDNS07.DOMAINCONTROL.COM
PDNS08.DOMAINCONTROL.COM

Please go live once the revisions/tickets are completed, please read her comment below:

“DANNY, IN THIS CASE LET KEEP DOMAIN AS IS AND MAKE IT LIVE AS SOON ALL CORRECTIONS DONE. I’LL TRY TO FINALIZE ALL ADDITIONAL SUBMISSION TO JAN TODAY. THANKS AGAIN.”

Dr fwd this to me per my phone call with her earlier to help her figure out the issue Google had told her. It was consistent with what I had assume which was bc her site is not live. Bc it is not live, Google agent couldn’t verify G+ listing and PPC they are doing for her. Replied back confirming this with her and also with the domain name she wants to go with either www.ElkoDentalLLC.com or www.ElkoDental-LLC.com (this was recommended by direct mail company to seperate the 3 LLL’s.

“Show original message
On Sunday, December 25, 2016 7:35 PM, Google AdWords wrote:

Customer ID: 649-413-7333

Hello,

We wanted to alert you that one of your sites violates our advertising
policies. Therefore, we won’t be able to run any of your ads that link to
that site, and any new ads pointing to that site will also be disapproved.

Here’s what you can do to fix your site and hopefully get your ad running
again:

1. Make the necessary changes to your site that currently violates our
policies:

Display URL: google.com/plus/117512888055203032994

Policy violation: Destination experience
Details & instructions:
https://support.google.com/adwordspolicy/answer/6021546#328

2. Resubmit your site to us, following the instructions in the link above.
If your site complies with our policies, we can approve it to start running
again.

Please note that repeated suspensions might result in your site being
permanently suspended from advertising with Google. Repeated violations of
our advertising policies could also result in a suspension of your AdWords
account, so it’s important to address any issues as soon as possible by
reviewing our policies. To learn more about AdWords suspension policies,
please visit
https://support.google.com/adwordspolicy/answer/164786?hl=en&utm_source=policy&utm_medium=email&utm_campaign=spsu.

Sincerely,
The Google AdWords Team

————–
Please do not reply directly to this message, as it was sent from a
notification-only email address that doesn’t accept incoming email.
Instead, please contact us at
https://support.google.com/adwords/answer/8206?contact=1&hl=en&utm_source=policy&utm_medium=email&utm_campaign=spsu
(you’ll see our available support channels and hours listed there).”

spoke to dr, dr was not happy with the progress of the project and felt that designer was not putting much effort into the personalization. She understood it was a template but some of the personalization was expected more from designer. For example, her practice name is “Elko Dental”, ELKO was on 1 line/row and DENTAL was in the next row.

Dr was just frustrated because this is all new to her and she’s having issues with other things she’s trying to do on her own which is setting up G+. I had spent 20 mins last week helping her with this. Dr is very nice but is not too tech/comp savvy. She’s also having issue with i believe Google Ad cause she mentioned somethign about $100 credit and $25 per setup for each of her 2 locations. She wasn’t even sure what it was for but Google stated there are issues. I told dr I believe this is PPC and that bc her site is not live, they can’t setup her PPC and same goes for G+. Dr still confused and not even sure. Advised dr to simply go live which should get that situated but dr wants to wait for revisions and doesn’t think it is related.

Dr was also told by direct mail company to change her domain from www.elkodentalllc.com to elkodental-llc.com because there are 3 “L”s which is confusing. Told dr we can switch but its $20 (1-time) since we already registered the 1st one which we can let it expire if she decides to switch. She will wait and see.

Waiting on dr to fwd me the email she got from “google” with the issue so I can help figure out the problem she is having with “verification”. Told dr that I will be here for her if she needs and to contact me anytime.

Dr. Korobova requested a photo change via phone.

1.) Adjust alignment of Elko Dental | Healthy Teeth & Gums Forever to be even.
2.) Change font type of Welcome to Elko Dental excerpt to match Elko Dental | Healthy Teeth & Gums Forever.
3.) Remove Contact Us Today call-to-action ribbon on the Home page.
4.) Update Welcome to Elko Dental excerpt on the Home page.

Header #1: Welcome to
Header #2: Elko Dental
Description: Doctor and staff take great pride in offering exceptional services and multiple languages: English, Russian, and Ukrainian. Our offices fully utilize the state-of-the-art equipment. Learn More

5.) Remove Insurance & Payment Options sections from Our Office page and place it on a new page.

Dr. Korabova requested to be reached at 10:00 AM PST on Friday, December 30th to further discuss the next steps.

Dr. Korobova spoke with a representative from Google regarding their ads, they said they would take it down and she wanted to speak with you regarding these two.

Dr. Korobova requested to be reached out to on Wednesday, 12/28 between 12:30 PM – 2:00 PM EST.

Timestamps for all follow-ups post-ready.

Provided a walkthrough for Dr. Korobova on 12/19. She thought that the website was okay but was not impressed. Her main concerns were the font size (too small for her to read) and the fact that she had two locations but the website “emphasized” one. Justified that the font was standard size but still wants all text to be larger. Explained that the website uses one location as its primary but wants both locations to be emphasized.

I was unable to show her that she can change her design due to an issue with the Design and Customize tab upon walkthrough.

– Make font size for all text elements bigger by 4 px.
– Make the menu links bold.
– Add both locations to the home page.
– Correct “Our Doctors and staff…” to “Doctor and staff…” for excerpt on home page and Office page.

Please provide walkthrough for Dr. Korobova.

Hello Dr. Korobova,

Congratulations! Your website is ready for your review.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://ellakorobova.360sites.net

WEBSITE WALK-THROUGH

When is the best time to go over the options or questions you might have? I’ll be glad to provide a walk-through to editing the site.

Schedule a Call: https://calendly.com/optimized360/calls

LOGGING IN

Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

URL: http://ellakorobova.360sites.net/wp-login.php?action=lostpassword

Username: ellakorobova

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website’s editor.

Thank you!

Jan
jan.s@optimized360.com

Design

Style: Classic, Elegant, Calm, Boutique
Content vs. Visual Driven: 50-50
Colors: Black, White, Light Blue
Symmetrical vs. Asymmetrical: No preference.

Dr. Korobova likes and listed a LOT of colors (Green, Black, White, Light Blue, Yellow, and Orange). She is currently placing the decision more on us since she trusts the designer. Suggested blue since it is on her logo to have the design consistent along with black and white.

Assets

Dr. Korobova has a logo but does not have a digital copy. The logo is more “cartoon-ish” which would conflict with elegant and professional that she wanted, suggested not to go with the logo. It was the cheapest logo she could get. She also has images of the office and staff which she will provide later on.

Additional Information

Tagline: Healthy Teen & Gums Forever
Featured Services: Implant Restoration, Removable Dentures, Crowns & Bridges

Fax: 201-339-0801 for the first location
Fax: 973-533-0154 for the second location

24-hour emergency coverage

Accept major private insurances (PPO) but not Medicade.

Please create template surge tempsite for Elko Dental.

Quick Note

They have two locations:
1.) 473 Broadway, Ste. 200
Bayonne, NJ 07002
Phone: 201-339-7275

– and –

2.) 224 Walnut St.
Livingston, NJ 07039
Phone: 973-758-1233

Hello Dr. Korobova,

Welcome to Optimized360!

My name is Jan and I will be the designer working with you to get your new website up.

To ensure that we have the proper information on your new website, please fill out our simple questionnaire below.

Preliminary Questionnaire: https://form.jotform.com/62934768594171

We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!

Jan
jan.s@optimized360.com

– Dr. Korobova (very nice)
– had bad experience in past, please try to connect with client and show her our great support
– wants to get site up sooner than later cause she will be starting a direct mail program soon.

– interview scheduled for today at 3pm pst. Dr is very busy and only has today off, if not then next Wed but dr wants today to get a site up soon.

– avoid “template”, just do interview and select a design with the colors and info based on interview. Dr just wants something basic and clean.
– dr stated she has photos to put on the site. coordinate with her.

info in CP is 1st location. Second Location: 224 Walnut St., Livingston, NJ 07039 – ph: 973-758-1233

please register http://www.ElkoDentalLLC.com

Website: $500 (1 charge) + $49m

cc provided over phone mastercard ending in -0752 exp 11/20

Dr called in. looking to get a new site developed. had very bad experience in the past wasting her time and money. on very limited budget.

Went over the Silver package, it was out of her budget. was talking to a few companies offering $0 initial and $10/m and some at $200 initial and $50/m.

Pointed out to her the differences with what we do vs others and the issues that she will continue having since she had a bad experience.

Offered her the best we can do is $500 + $50/m to earn her business.

Answered a lot of questions for her with appointment features, process, whats included and what not. Dr told me she will see and call me back if interested.