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Virginia H. Ellis, DDS

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    adjust size – last slide closed
    Task: Website | 2018-01-15 | Catherine C. | #115545 |

    please adjust size of slide 3. it appears too large.

    2018-01-16 | developerbrijesh
    we have done this please check. if you have any changes then tell us.

    Leave a Comment:

    Special Offer promo closed
    Task: Website | 2018-01-12 | Catherine C. | #115165 |

    At the bottom of all inner pages, there’s a green special offer promo. Please change this image into editable text and image. Update expiration date to 02/28/2018

    2018-01-15 | developerbrijesh
    Pls check we have made the special promo offer editable and changed its expiry date.
    2018-01-12 | catherine.c
    site is under 360sites - virginiaellis

    Leave a Comment:

    email edits closed
    Ticket: Website | 2018-01-08 | Catherine C. | #114382 |

    1) Please add the attached Facebook Pixel to the header on every page of our website (see attachment).

    2) Please add the following two pictures as pictures that cycle at the top of our website. The two pictures, per our conversation, were taken from shutterstock.com —
    – https://www.dropbox.com/s/u1z8y3umz22m5zk/shutterstock_156648302.jpg?dl=0
    – https://www.dropbox.com/s/1n6326rspvr8t6o/shutterstock_279906866.jpg?dl=0

    3) Please remove the photos from the smile gallery and put an “under construction” note for this page only.

    4) Please change the expiration date on all instances of the new patient offer (including at the bottom of the landing page) to the following date: 02/28/2018

    5) Please change our open hours to the following:

    Hours
    By appointment only

    Mon 7:00 am – 5:30 pm
    Tue 8:00 am – 5:30 pm
    Wed 7:00 am – 5:30 pm
    Thu 8:00 am – 5:30 pm
    Fri 8:30 am – 5:30 pm
    Sat Closed
    Sun Closed

    ESB-FB-Pixel
    2018-01-15 | catherine.c
    added.
    2018-01-12 | catherine.c
    2. Add back the original slide with blond lady. This should be the first slide.

    Leave a Comment:

    email to doctor – switch site to 360sites 
    Notes | 2017-12-28 | Catherine C. | #112489 |

    Hi Dr. Ellis,

    We have upgraded the server where your site is located and would like to switch a setting using your GoDaddy account where your web address, orindadentist.com, is located. The design of your site will remain the same with an upgrade in the services section. The site overall will be easier to edit and maintain on the backend.

    Please let us know if you can change the A record of the domain to 52.2.180.68 We are also available to help, if needed. Please also let us know when you have changed the record so that we can finalize settings on our end. Thank you!

    2018-01-05 | catherine.c
    George set A record - site is live on 360sites.net
    2018-01-05 | catherine.c
    old godaddy site: 496.6f2.myftpupload.com
    2018-01-05 | chandra.t
    Missed call, please call George regarding this email 925-785-9730.

    Leave a Comment:

    360sites – add sidebar.php & services page closed
    Task: Website | 2017-09-22 | Catherine C. | #89779 |

    1. In Old Site (http://orindadentist.com/) some inner pages have side bar for example see this page http://orindadentist.com/about/

    in Rouge Theme mostly we have not add any side bar in inner pages if you want to side bar in inner pages then we will need to create a file sidebar.php in root directory and need to edit index.php file so please confirm us.

    2. http://virginiaellis.360sites.net/our-services/
    See old site – Services – http://orindadentist.com/
    – Keep layout of services page on 360sites. Edit services to match content on old site.
    – Under All Procedures – right side column – list out all Services and link to each service post.

    2017-09-26 | developerbrijesh
    #1 Done please check.
    #2 We have not Permission to add excerpt text please see screenshot
    http://prntscr.com/gpuull
    2017-09-25 | catherine.c
    #1 - yes, please add sidebar with procedures.
    #2 - copy first few sentences from each service content, add to excerpt section in divi builder.
    2017-09-25 | developerbrijesh
    Hi,
    As per mail dated 20 september(subject:orindadentist.com - GoDaddy to 360sites) we are still waiting for your confirmation to add side bar for point #1 #2.2(All Procedures – right side column).
    #2 for service layout page- we have set the routine service page structure..but the excerpt is not fetched becoz the post are built using divi builder(as they were having joot form ). Pls see and tell us if any changes are to be done.

    Leave a Comment:

    edits to 360sites closed
    Task: Website | 2017-09-20 | Catherine C. | #88979 |

    Please reference current old site – http://orindadentist.com/
    Edits are to be made on new site – http://virginiaellis.360sites.net/

    1. Header – Add Like and Share buttons below social media icons in header

    2. Header – Add Yelp icon & link to : https://www.yelp.com/biz/virginia-h-ellis-dds-dental-orinda

    Leave a Comment:

    Recreate site from GoDaddy to 360sites closed
    Task: Development | 2017-09-15 | Catherine C. | #88056 |

    ****IMPORTANT NOTE: This site has issues we are not able to identify and is not allowing log in to WP editor in GoDaddy. This was originally not our theme. PLEASE DO NOT copy theme files over to 360sites.

    Create new pages manually by copy/pasting text from live site – http://orindadentist.com/

    Please do not move files/FTP files over from GoDaddy to 360sites. Only images can be copied over.

    Old site:
    http://orindadentist.com/

    FTP:
    orindadentist.com
    U: e4963716422790
    P: T9wR|EZZ

    ——————————————-

    Tempsite: http://virginiaellis.360sites.net/

    Business Name has been updated in headerbar.php & footer-main.php but not displaying. Please fix.

    2017-09-19 | developerbrijesh
    Hi we have uploaded the site on live server.Please check and give your feedback.
    virginiaellis.360sites.net
    Thanks
    2017-09-19 | catherine.c
    Please try again. Site has now been enabled.
    2017-09-19 | developerbrijesh
    Hi catherine,
    I have already checked this FTP detail.This ftp is not for this site.I have informed this to you in mail also (dated: 16-sept). Please provide FTP detail for following URL
    http://virginiaellis.360sites.net/.
    Probably this is the reason the business name is showing on site
    Thanks
    2017-09-18 | catherine.c
    FTP:
    optimized360.pagelydev.com
    U: virginiaellis
    P: cU@L6C9G3JDcr0
    2017-09-18 | developerbrijesh
    Hi,
    we have recreated the site. You are requested to please provide us with the FTP details to upload it.
    Thanks
    2017-09-16 | developerbrijesh
    Also please check, we have transferred the content to the given Tempsite.
    2017-09-16 | developerbrijesh
    Hi, we have started work at our local server.
    For Business Name issue, please provide correct ftp detail for this site url.
    Tempsite: http://virginiaellis.360sites.net/
    Thanks

    Leave a Comment:

    update CC closed
    Task: Website | 2017-09-15 | Catherine C. | #87920 |

    Please update CC. you have the info.

    2017-09-15 | chandra.t
    Client updated CC via phone per Catherine (MasterCard ending in 3983).

    Leave a Comment:

    GoDaddy FTP 
    Notes | 2017-09-14 | Catherine C. | #87644 |

    e4963716422790
    T9wR|EZZ

    Leave a Comment:

    virginiaellis.360sites.net 
    Notes | 2017-09-14 | Catherine C. | #87580 |

    re-creating site under 360sites.

    2017-09-14 | catherine.c
    tempsite set up. Edited headerbar & footer but did not update on site.

    Leave a Comment:

    temp accessing editor 
    Notes | 2017-09-14 | Catherine C. | #87532 |

    This site has issues getting to editor. Here’s to get around it:

    1. Go to FTP – rename theme folder
    2. Access site thru godaddy
    3. Rename theme folder back to original

    Leave a Comment:

    received google business update email 
    Notes | 2017-09-12 | Catherine C. | #87039 |

    Doctor received an email from Google Business saying her info was updated. Replied to not be too concerned since it’s business info. If she would like, can contact Google to verify her business and edit her info.

    Leave a Comment:

    add child patient form closed
    Ticket: Website | 2017-09-12 | Catherine C. | #87018 |

    on this page: http://orindadentist.com/new-patients/

    add this form: https://www.dropbox.com/s/z4wj2f3hm1rpitq/Health%20history%20-%20child.pdf?dl=0

    Patient Forms

    12 and under, use the child form.
    Change text in this section.

    2017-09-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    promo edits closed
    Ticket: Website | 2017-09-07 | Catherine C. | #85472 |

    1. Homepage – Remove $50 off promo on sidebar

    2. On all pages – change expiration date to 10/31/17 for all promos.

    3. Reviews page – update 2nd sentence to say “over 16 years of experience”.

    2017-09-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    site not showing properly closed
    Task: Website | 2017-08-04 | Catherine C. | #81167 |

    Site still has issues. Please fix.

    Leave a Comment:

    Find access to admin closed
    Task: Website | 2017-08-02 | Catherine C. | #80988 |

    site is up but still can’t access autologin, unable to edit site. please look into issue.

    2017-08-04 | rod.l
    I removed file by file as previously suggested and I found that the js directory is the one that is causing the issue. Not sure what this directory does with the website, but login through godaddy should be back to normal now.

    Leave a Comment:

    unable to access backend closed
    Task: Website | 2017-07-25 | Catherine C. | #80346 |

    Site is running, unable to access thru godaddy auto login. When changed to different theme, can access site, ours doesn’t work. To troubleshoot, delete contents of each php file and test.

    2017-08-02 | catherine.c
    restored but site did not work anymore. Called godaddy, Adam working on restoring DB. During that time, Belinda found old DB and added back to site. Site is up again.
    2017-07-27 | catherine.c
    Paxton suggested restore.
    2017-07-27 | catherine.c
    called Paxton. He is looking into issue. php files can be updated, not pages/posts. when click update, comes up blank white page.
    2017-07-25 | catherine.c
    unable to access site. troubleshooting before sending out ticket.

    Leave a Comment:

    add widget code closed
    Ticket: Website | 2017-07-25 | Catherine C. | #80298 |

    Please copy this link onto our website to add this yelp widget to the home page of our website:

    2017-07-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-25 | catherine.c
    unable to access site. troubleshooting before sending out ticket.

    Leave a Comment:

    Edits Discussed Over the Phone 7/21 closed
    Ticket: Website | 2017-07-21 | jessica.c | #80147 |

    #1 – Update the special offer. Here is the correct special offer: http://orindadentist.com/
    (It is located below smile gallery button) The following pages have the incorrect special offer and need to be fixed:
    +http://orindadentist.com/reviews/
    +http://orindadentist.com/smile-gallery/
    +http://orindadentist.com/about/
    +http://orindadentist.com/services/tooth-colored-restorations/
    +http://orindadentist.com/services/dental-bonding/
    +http://orindadentist.com/services/enamel-shaping/
    +http://orindadentist.com/services/crowns-bridges/
    +http://orindadentist.com/services/veneers/
    +http://orindadentist.com/services/teeth-whitening/
    +http://orindadentist.com/services/dental-implants/
    +http://orindadentist.com/services/preventative-periodontics/
    +http://orindadentist.com/services/scaling-root-planing/

    #2 – The date is incorrect on “*Only in absence of gum disease. Regular Fee $495. Offer expires 8/81/17.” please update to 8/31/17

    #3 – Add the special offer from #1 to contact page (http://orindadentist.com/contact/). It should be placed below the map.

    #4 – Remove the PDF for “A bright smile for all special occasions” on the homepage.

    #5 – Remove the the following text from the homepage: “WELCOME TO OUR WEBSITE
    Special Offer

    Click on this image below to view larger PDF version of this promotion.”

    #6 – Footer: Add yelp icon.

    2017-08-04 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-27 | catherine.c
    #1 completed. unable to update pages & posts.
    2017-07-25 | catherine.c
    unable to access site. troubleshooting before sending out ticket.

    Leave a Comment:

    Stop BRC Invoice Charge closed
    Task: Accounting | 2017-07-05 | Danny | #78941 |

    they had 6 months promo for BRC. Please cancel it before they are charged $100/m

    2017-07-05 | chandra.t
    BRC charges were to start 8/28/17. Stopped charges.

    Leave a Comment:

    Cancel BRC closed
    Task: Website | 2017-07-05 | Danny | #78940 |

    Please stop BRC. Remove it.

    2017-07-06 | jan.s
    Removed link from the website, removed user from network, and archive the Business Review Central profile, closing task.
    2017-07-06 | jan.s
    Unable to access GoDaddy website. Called and spoke with Paxton from GoDaddy Support, currently waiting for results.

    Leave a Comment:

    update special offer info closed
    Ticket: Website | 2017-06-05 | Catherine C. | #76978 |

    homepage – update promo on right side

    1. $129 – change to $149

    2. Regular Fee $417 – change to $495

    3. Expires – change to 8/31/2017

    4. Make sure to update prices and dates for New Patients featured service box – middle one out of 3.

    5. Also, on this page, update prices and dates
    http://orindadentist.com/new-patients/

    2017-06-06 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-05 | catherine.c
    U: admin102776
    P: 4@(99WFV5Ae5@G7JC8^(GvvV

    Leave a Comment:

    Pause PPC MGMT closed
    Task: Website | 2017-05-23 | Danny | #76191 |

    “Hi Danny,

    Effective immediately, please cancel our $199/month PPC campaign. It hasn’t brought us any results. I would appreciate it if you keep the actual adwords account open because there will be residual amounts owed to Google. As far as I can tell, the campaign has been totally static since it was first opened.

    Please confirm we will no longer see the $199 charge starting in June.

    Regards,

    George”

    2017-05-23 | chandra.t
    Pause OM managed charges on our end, left OM campaign active.
    2017-05-23 | danny.n
    client wants to finish up mgmt for this month. Stop monthly billing on our end.

    Leave a Comment:

    PPC Mgmt – Issue closed
    Task: Sales | 2017-04-20 | Chandra | #74038 |

    “I am somewhat frustrated with our PPC campaign situation.

    We had 5 new patients in January and 5 in February from the campaign. Not too bad of a start; however, we had 0 in March and 0 so far in April.

    I don’t have administrative rights to the Adwords account. My access is read-only. Please change this to full administrative rights as I would like to be able to make changes. If this account is not my account, then I would prefer to open a new account in my name and then give your team edit access to my account.

    We don’t have any kind of results reporting regarding clicks or impressions coming from Optimized360. We don’t receive any suggestions from your team. The ads seem to be static.

    I guess I am starting to wonder what we are paying $199 per month for.”

    2017-05-23 | danny.n
    "Hi Danny, Effective immediately, please cancel our $199/month PPC campaign. It hasn't brought us any results. I would appreciate it if you keep the actual adwords account open because there will be residual amounts owed to Google. As far as I can tell, the campaign has been totally static since it was first opened. Please confirm we will no longer see the $199 charge starting in June. Regards, George"
    2017-04-20 | chandra.t
    Reviewed campaign and they are getting clicks and exposure, gave George standard access.

    Leave a Comment:

    Internal Edit closed
    Task: Website | 2017-03-23 | Chandra | #72065 |

    Odd code showing near the top on the home page, please review. (do not notify client).

    2017-03-24 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-03-24 | sanjay.d
    Code fixed at the top on the home page.

    Leave a Comment:

    PPC Mgmt – Issue closed
    Task: Sales | 2017-03-23 | Danny | #72051 |

    Chan, can you do me a favor, can you login to his ppc mgmt that we had setup to see if there are any issues or any ties to his previous ppc campaign from the other company that is now out of business? I had told him it shouldnt but you will check to make sure. It could be a scam which i had told him to fwd to me so i can see in the meantime but just check if there is any relevance. Read his comment below.

    “Hi Danny,
    we have not received any calls from the PPC campaign so far in March. Dr. Ellis would like to talk about what keywords are being used. I know you have shared this with us already in the past, but can you please resend on this email thread. We received a call about the old paper click account for Google ad words that galaxy had used before they went out of business. They told us there was an amount due on that account? Is that possible? I thought you fill the bucket up and use the bucket but that when it was empty no more clicking would happen. Is that correct? Would the amount due on that account impact our PPC campaign on the new account? We are trying to get a hold of this old account but all the people are gone and they were the administrators and did not share the password. I am anxious about just paying a balance without seeing the account because it could be a scam. The balance is not much, around $300.
    Regards,
    George

    Sent from my iPhone”

    2017-03-23 | chandra.t
    Could not find any relation to clients personal campaign, sent Danny current keywords.

    Leave a Comment:

    Please Set Up BRC closed
    Task: Social | 2017-02-28 | Justin | #70451 |

    Sent client login credentials – link to testimonial page

    2017-03-03 | jan.s
    The Business Review Central for Virginia H. Ellis, DDS passed review. Followed up via email to provide an update, closing task.
    2017-03-03 | jan.s
    The Business Review Central for Virginia H. Ellis, DDS was submitted for review. Used current information from their website. Uploaded 10 reviews from Facebook and Yelp, currently waiting for results.

    Leave a Comment:

    New Order – Reputation Management Promotion closed
    Task: Accounting | 2017-02-28 | Justin | #70450 |

    Rep Management: $100/m**
    **6 Months Waived – Recurring starts 8/28/17

    2017-02-28 | chandra.t
    Set to charge 8/28/17.

    Leave a Comment:

    BRC Interest closed
    Task: Other | 2017-02-28 | Danny | #70448 |

    Please reach out to George for BRC. he emailed me and I had introduced you in the email.

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-02-21 | Catherine C. | #69978 |

    – Spelling of word “Berkley” at bottom of front page should be corrected to “Berkeley”

    – Offer expires date at bottom of front page should be updated to: “Offer expires 03/31/2017.”

    – The $129 New Patient Offer toward top of front page needs to have the date updated to:
    “Offer expires 03/31/2017.”

    2017-02-21 | catherine.c
    Emailed completed.

    Leave a Comment:

    Keyword (add) closed
    Task: Sales | 2017-02-20 | Danny | #69815 |

    Chan, can you add this keyword below. its the one he is using that he doesn’t see. Please make sure it is applied on mobile.

    “dentist near Orinda, CA”

    2017-02-20 | chandra.t
    Added to campaign.

    Leave a Comment:

    PPC (Mobile) closed
    Task: Sales | 2017-02-17 | Danny | #69687 |

    Can you activate the mobile search:

    “Hi Danny,
    I just did a search on my mobile phone for a dentist near Orinda California and I got 15 results, none of which are our practice. Is this something you can please look at because I’m concerned that our website rank is really low and that is why we went with Optimized360 in the first place.
    Please advise.
    Regards,
    George”

    2017-02-17 | danny.n
    Chan confirmed that it was activated. She gave me data for the past 30 days: 106 clicks and 8,237 imp from mobile alone.

    Leave a Comment:

    Update Promo closed
    Ticket: Website | 2017-02-14 | Danny | #69401 |

    Catherine, I forwarded you the email with the promo info.

    2017-02-15 | catherine.c
    Emailed George added to homepage.
    2017-02-14 | danny.n
    catherine, there's a file attached here that I just added.

    Leave a Comment:

    WordPress Pluggin Update? closed
    Ticket: Website | 2017-01-23 | Danny | #67741 |

    Please respond to george on this:

    “Hi Danny,

    Is this update something I need to do or will Optimized360 support update WordPress automatically?

    Regards,

    George

    ———- Forwarded message ———-
    From: WordPress
    Date: Wed, Jan 11, 2017 at 12:42 PM
    Subject: [Virginia H. Ellis DDS, Dental Corp] WordPress 4.7.1 is available. Please update!
    To: georgeaellis@gmail.com

    Please update your site at http://orindadentist.com to WordPress 4.7.1.

    We tried but were unable to update your site automatically. Updating is easy and only takes a few moments:
    http://orindadentist.com/wp-admin/update-core.php

    If you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help.
    https://wordpress.org/support/

    Keeping your site updated is important for security. It also makes the internet a safer place for you and your readers.

    The WordPress Team”

    2017-01-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-26 | catherine.c
    Emailed George we are taking care of WP updates and he does not need to do anything.

    Leave a Comment:

    PPC Stats closed
    Task: Sales | 2017-01-23 | Danny | #67740 |

    Chan, do you know if George ever setup his PPC access? Can you send me the data for the last 30-days.

    “Hi Danny,

    What are my current basket settings for google adwords? We were charged $200 in January so far.

    We have noticed the January new patient call volume from google as a source has gone down and I just want to make sure our campaign is working properly.

    Please advise.

    Regards,

    George”

    2017-01-23 | danny.n
    Also, how much of his $1,000 budget was used?

    Leave a Comment:

    Receipt/Invoice closed
    Task: Accounting | 2017-01-09 | Danny | #66704 |

    “Hi Danny,

    Where do I go to download receipts for the various charges on our card. Is it something available online or do you need to send me invoices? We need them for tax purposes.

    Thanks, George

    Sent from my iPhone”

    2017-01-09 | chandra.t
    Sent.

    Leave a Comment:

    Edit Per Client’s Request closed
    Ticket: Website | 2017-01-05 | Danny | #66562 |

    “Hi Support Team,

    As soon as possible, please make the following updates to our website (OrindaDentist.com):

    1-Change the $129 New Patient Special expiration date to 02-28-2017 (see relevant screen shot attached)
    2-Remove the $50 discount (see relevant screen shot attached)
    3-Replace the new patient intake forms with our updated ones (four new forms attached below)

    Thanks and regards,

    George”

    Office-Policies NP-Information-Form HIPAA Health-History
    2017-01-05 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Revised PPC AD Description closed
    Ticket: Website | 2016-12-30 | Danny | #66212 |

    Chan, please ready his comment below and revise:

    “Hi Danny,
    I’m a little concerned about the use of the word “affordable” in the advertising. We are not looking to attract bargain hunters, but rather people who are willing to pay for quality services, personal attention and a 5-star dental experience. People who value their teeth and are willing to pay for it.
    Let’s discuss / amend please.”

    2017-01-09 | danny.n
    Chan ok to close.
    2017-01-09 | alec.j
    Danny, does he need another email or call as a reminder?
    2016-12-30 | chandra.t
    Created additional ads, Danny sent to George to review.

    Leave a Comment:

    PPC Admin Request closed
    Task: Sales | 2016-12-29 | Danny | #66176 |

    Chan, can you verify if the email is georgeaellis@gmail.com is setup for PPC access.

    George mentioned he hasn’t received any notification to setup for access.

    2016-12-30 | chandra.t
    I've resent the Adwords invitation to georgeaellis@gmail.com.

    Leave a Comment:

    Submit button Issue -Mobile closed
    Ticket: Website | 2016-12-23 | Danny | #65896 |

    Catherine, can you fix the submit button on the SErvices page for each procedure. The issue is fixed on the home & contact page but it is still an issue on the other pages. i checked it myself and it is cutoff. Please fix asap so I can start the Marketing for him.

    2016-12-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-23 | catherine.c
    http://orindadentist.com/services/
    submit button now visible on all services pages.

    Leave a Comment:

    mobile edit closed
    Ticket: Website | 2016-12-20 | Catherine C. | #65682 |

    When I view OrindaDentist.com on my mobile device on the Contacts web page (the other pages seem to be fine), the Submit button in the patient request area is still cut off.

    2016-12-20 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    welcome letter emailed 
    Marketing | 2016-12-19 | Alec J. | #65585 |
    2016-12-23 | alec.j
    Dr. Gorge replied to my email and asked about PPC and SEO. Presentation arranged by Danny

    Leave a Comment:

    Going Live Items closed
    Task: Social | 2016-12-19 | Jan S. | #65519 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    301s

    orindadentist.com/
    orindadentist.com/about/
    orindadentist.com/services/
    orindadentist.com/services/tooth-colored-restorations/
    orindadentist.com/services/dental-bonding/
    orindadentist.com/services/enamel-shaping/
    orindadentist.com/services/crowns-bridges/
    orindadentist.com/services/veneers/
    orindadentist.com/services/teeth-whitening/
    orindadentist.com/services/dental-implants/
    orindadentist.com/services/preventative-periodontics/
    orindadentist.com/services/scaling-root-planing/
    orindadentist.com/new-patients/
    orindadentist.com/smile-gallery/
    orindadentist.com/reviews/
    orindadentist.com/contact/
    orindadentist.com/about/our-office/
    orindadentist.com/wp-content/uploads/2014/04/1_New-Patient-Forms.pdf

    2016-12-22 | catherine.c
    301s are same links on new site.
    2016-12-22 | catherine.c
    #3 completed.
    2016-12-20 | catherine.c
    #1 done. Waiting for more space for #3.

    Leave a Comment:

    Email: Your Website is Live 
    Design | 2016-12-19 | Jan S. | #65518 |

    Hello Dr. Ellis & George,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have.

    URL: http://orindadentist.com

    If you would like to make changes to the website in the future, you may always log in to your website. You can always contact support@optimized360.com or call 1-800-997-9368 for further assistance. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com

    Leave a Comment:

    Update Jotform closed
    Task: Website | 2016-12-15 | Jan S. | #65327 |

    Please add the two following features to their existing jotform:

    Consent Field

    Description:
    I consent to the dental practice using my cell phone number to (choose one or both) call or text regarding appointment and to call regarding treatment, insurance, and my account. I understand that I can withdraw my consent at any time. My cell phone number is (include area code)

    “How did you hear about us?” (Dropdown Menu)

    — Google
    — Yahoo
    — Bing
    — Other Search Engine
    — Postcard
    — Friend Referral
    — Email Marketing
    — Internet Ad
    — Other

    /*

    This is a web edit, there is no need for FTP access, just log in as developer102776 which grants admin access.

    */

    2016-12-19 | jan.s
    Thank you, closing task.
    2016-12-17 | developerbrijesh
    We have updated the form please check
    2016-12-16 | jan.s
    1) The form is cut off at the bottom. 2.) The "How did you hear about us?" drop-down section isn’t big enough nor centered, apply the same styling as the previous fields. 3.) The Consent section is also not centered.

    Leave a Comment:

    Go Live closed
    Task: Website | 2016-12-15 | Jan S. | #65323 |

    Please go live once the website is officially transferred.

    2016-12-19 | jan.s
    The primary domain issue was resolved. Virginia H. Ellis, DDS is officially live. Website Live email template was submitted and followed up with an additional email for updates, closing task.
    2016-12-16 | jan.s
    The website is officially live, however, the website still uses the temporary URL as the primary domain, currently waiting for updates.
    2016-12-15 | jan.s
    Recorded original DNS records and updated the nameservers. Updated the A Record shortly after, currently waiting for results.
    2016-12-15 | jan.s
    Received a call from George, he no longer is able to change the DNS zone file due to external nameservers, he was able to edit the zone file two days ago and he did not touch anything on his domain registrar. I suggested that he contact his domain registrar to find out why, currently waiting for update - 12/15
    2016-12-15 | jan.s
    Submitted a ticket to developers to update the jotform to address George's concerns regarding his form - 12/15
    2016-12-15 | jan.s
    George had questions regarding his forms that were altered, I have addressed his concerns via phone and email, currently waiting for update - 12/15
    2016-12-15 | jan.s
    George had questions regarding backing up his emails, I have addressed his concerns via phone and email, currently waiting for update - 12/15
    2016-12-15 | jan.s
    George had questions regarding the other DNS records other than the A Record, I have addressed his concerns, currently waiting for update - 12/14
    2016-12-15 | jan.s
    Go Live email template was sent - 12/13

    Leave a Comment:

    PPC Mgmt. (New Order) closed
    Task: Accounting | 2016-12-14 | Danny | #65222 |

    PPC Management: $199/m

    budget: $1,000/m

    keywords: dentist, cosmetic dentist, dental implants, teeth whitening, veneers, dental crowns, bridge, dentures

    please create as many ad group you can for each services if he has landing pages.

    2016-12-23 | danny.n
    sent activation email and notified him to check email from Google to setup access.
    2016-12-23 | chandra.t
    Charged and campaign activated.
    2016-12-23 | danny.n
    Chan, please go ahead and activate it. Send me the info when done and also start the authorization for him to be a user. George is aware and will be on the lookout.

    Leave a Comment:

    Original DNS Records 
    Notes | 2016-12-14 | Jan S. | #65206 |

    A Record: 192.185.166.178
    MX Record: None

    Nameservers
    NS1435.WEBSITEWELCOME.COM
    NS1436.WEBSITEWELCOME.COM

    2016-12-15 | jan.s
    A Record (After Nameserver Update): 50.63.202.42

    Leave a Comment:

    Go Live closed
    Task: Website | 2016-12-13 | Jan S. | #65165 |

    Website transfer was successful and George requested to go live.

    2016-12-14 | jan.s
    Called and spoke with George regarding his questions and concerns. He shall continue from where he left off and will update the A Record tonight. I have also followed up via email as a courtesy reminder, currently waiting for results.
    2016-12-13 | jan.s
    Followed up via email with instructions, currently waiting for a response.

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready | 2016-12-13 | Jan S. | #65129 |

    Hello George,

    Your website is ready.

    Temporary URL: http://496.6f2.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email with instructions to set up a password for the website.

    URL: http://496.6f2.myftpupload.com/wp-login.php?action=lostpassword

    Username: georgeaellis

    If you would like to make changes to the website in the future, you may always log in. You can always submit a ticket as well. Please feel free to contact our Support Team with any questions that you might have 1-800-997-9368.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Jan
    jan.s@optimized360.com

    Leave a Comment:

    Add Alt Tag closed
    Task: Website | 2016-12-12 | Jan S. | #65072 |

    Please add alt tag for all images used on the website. Please label them accordingly to what the image is.

    2016-12-13 | jan.s
    Thank you, closing task.
    2016-12-13 | developerbrijesh
    We have Add Alt tag in all images in All Files Please Check

    Leave a Comment:

    Recreate form with Jotform closed
    Task: Website | 2016-12-08 | Jan S. | #64836 |

    Please recreate contact form with Jotform.

    2016-12-12 | developerbrijesh
    We have Add Jot From Add Provided Email here is Page Url
    http://496.6f2.myftpupload.com/contact/ Please Check
    2016-12-09 | jan.s
    Please replace the current contact forms on the website with the newly created jotform. Please update the recipient email to doctor@orindadentist.com as well.
    2016-12-09 | developerbrijesh
    We have Add jot form here jot form details
    Form Name : orindadentist
    Username:- developerbrijesh
    Pass:- admin123

    Leave a Comment:

    301s 
    Notes | 2016-12-08 | Jan S. | #64832 |

    orindadentist.com/
    orindadentist.com/about/
    orindadentist.com/services/
    orindadentist.com/services/tooth-colored-restorations/
    orindadentist.com/services/dental-bonding/
    orindadentist.com/services/enamel-shaping/
    orindadentist.com/services/crowns-bridges/
    orindadentist.com/services/veneers/
    orindadentist.com/services/teeth-whitening/
    orindadentist.com/services/dental-implants/
    orindadentist.com/services/preventative-periodontics/
    orindadentist.com/services/scaling-root-planing/
    orindadentist.com/new-patients/
    orindadentist.com/smile-gallery/
    orindadentist.com/reviews/
    orindadentist.com/contact/
    orindadentist.com/about/our-office/
    orindadentist.com/wp-content/uploads/2014/04/1_New-Patient-Forms.pdf

    Leave a Comment:

    SiteSucker & 301s closed
    Task: Website | 2016-12-08 | Jan S. | #64830 |

    Please use SiteSucker and provide the 301s.

    2016-12-08 | jan.s
    I used SiteSucker, created a sitemap, provided the 301s, and uploaded it all to Dropbox, closing task.

    Leave a Comment:

    Transfer Virginia H. Ellis, DDS website to 360companysites closed
    Task: Other | 2016-12-07 | Jan S. | #64751 |

    Please transfer the website of Virginia H. Ellis, DDS to 360 Company Sites. I have provided the necessary information down below for your reference.

    360 Company Sites

    You have been granted the role of collaborator to 360companysites which grants you superadmin access, PHPmyadmin for the datebase, and sFTP access. You should have received an email from Pagely with login details and instructions.

    Virginia H. Ellis, DDS

    WordPress

    URL: http://orindadentist.com/wp-admin/
    UN: odadmin
    PW: p4nrmvy#f*^t^lly5G5XWZmr

    CPanel

    URL: https://aspa.websitewelcome.com:2083
    UN: orindade
    PW: TnD8qIPxgWwC4i

    Followed up via email as well for your reference.

    2016-12-08 | jan.s
    Hello Brijesh, thank you for your assistance but we will cancel this task due to updates from our end, closing task.
    2016-12-08 | developerbrijesh
    We have create new sub domain in paglydev "orindadentist.360sites.net" Please suggest how can we upload all files in pagly server, We have check but there is no any options to upload Files and database on it. Thanks,

    Leave a Comment:

    Site Credentials 
    Design | 2016-12-05 | Belinda | #64541 |

    WORDPRESS:

    http://orindadentist.com/wp-admin/
    user: odadmin
    pass: p4nrmvy#f*^t^lly5G5XWZmr

    CPANEL
    https://aspa.websitewelcome.com:2083
    UserName: orindade
    PassWord: TnD8qIPxgWwC4i

    Leave a Comment:

    Website Transfer (New Design Project) closed
    Task: New Project | 2016-12-05 | Danny | #64512 |

    George, primary contact. Dr’s husband. Extremely nice.
    – doesn’t know but but has the gist of the process which I’ve explained.
    – switching company because current one may be going out of business.
    – client provided CPANEL access from MARVIN at the other company.

    please coordinate with him if you need additional credentials. He is aware that you may reach out to him

    once the site is transferred, please let George know to cancel with them so we can start the PPC Management (marketing)

    Godaddy: he has login credentials. please request from George.

    Marvin’s email: marvinn@galaxymarketingsolutions.com

    2016-12-13 | jan.s
    Website transfer is officially completed along with all requested revisions from review, closing task.
    2016-12-12 | jan.s
    Currently waiting for developers to update all images with alt tags.
    2016-12-08 | jan.s
    Submitted the website to review, currently waiting for results.
    2016-12-08 | jan.s
    wp-content folder and .sql file was copied and imported onto new tempsite, plugins are updated, currently running through the website for any abnormalities.
    2016-12-08 | jan.s
    Informed by Belinda to cancel the transfer to 360companysites and to transfer to GoDaddy as usual.
    2016-12-08 | jan.s
    Informed by Belinda to cancel the latest request on Pagely support regarding the FTP and DB access for 360companysites.
    2016-12-08 | jan.s
    Security prompt was presented, I do not know the answer, unable to remove subdomain orindadentist.360sites.net, currently pending. Informed by Rod to provide an update for Dr. F.
    2016-12-08 | jan.s
    Developers created a new subdomain on Pagely orindadentist.360sites.net. Informed by Belinda to have this removed along with their collaborator role. Resubmitted a ticket to Pagely support requesting new FTP access for 360companysites and inquired if they can grant access to its database as opposed to the entire database, currently waiting for a response.
    2016-12-07 | jan.s
    Followed up with George via email providing a status update of the website transfer as well.
    2016-12-07 | jan.s
    Referred to Rod for input regarding Brian's message. Rod suggested to proceed with caution. Granted collaborator role to Brijesh granting superadmin access, sFTP access, and database access. Emailed Brijesh with update via email as well and BCC'd Belinda, currently waiting for a response.
    2016-12-07 | jan.s
    Submitted ticket to Pagely support. Informed by Brian to add the developers as a collaborator. "This will allow you to add a Super-Admin that will have access to Atomic and the PHPmyadmin interface using the Atomic login. They would also be able to add their key to the SSH account which will provide them sFTP access. The sFTP only users we normally create with password only can't access Atomic as Super-Admin or phpmyadmin."
    2016-12-07 | jan.s
    Informed by Belinda to submit this task to the developers to transfer the website to 360companysites.net as follows: superadmin for 360companysites, FTP credentials for wp-content level, and database access.
    2016-12-05 | belinda.t
    Jan, please come talk to me before starting.
    2016-12-05 | danny.n
    belinda, please let me know when done so I can work with him on the marketing. I told him prob by the end of the week if there's no hiccups.

    Leave a Comment:

    Website Transfer (New Order) closed
    Task: Accounting | 2016-12-05 | Danny | #64511 |

    Website Transfer: $1,000 + $78/m

    PPC Mgmt: $199/m*
    * do not charge yet. Please keep this task open until we start after site transfer.

    2016-12-05 | chandra.t
    Charged.

    Leave a Comment:

    FTP – CPANEL Access 
    Notes | 2016-12-05 | Danny | #64491 |

    Marvin — thank you for you prompt assistance!

    Danny — please see CPanel Access below given by Marvin. Please confirm that is all you need on your end to move things over to Optimized360.

    Thanks,

    George

    On Mon, Dec 5, 2016 at 8:10 AM, Marvin Nutt wrote:
    Hi George,

    I will give you more than just FTP access, I will grant you access to your entire CPanel, which includes access to your database. Your new provider can create as many FTP accounts as they need. Please see the information below:

    CPanel Access:
    +===================================+
    | https://aspa.websitewelcome.com:2083
    +===================================+
    | UserName: orindade
    | PassWord: TnD8qIPxgWwC4i
    +===================================+

    WordPress Access:
    +===================================+
    | orindadentist.com/wp-admin
    +===================================+
    | UserName: odadmin
    | PassWord: TnD8qIPxgWwC4i
    +===================================+

    — Marvin

    Leave a Comment:

    Phone Conference 
    Estimates | 2016-12-02 | Danny | #64454 |

    Spoke to George. Dr’s husband. extremely nice. Shopping around to switch companies. Current company is based on Florida but has been unresponsive…. feel like they are going out of business so he wants to make a move before its too late.

    He likes his current site and doesn’t want to switch. Wants a site that knows wordpress. Wants to focus on Marketing which is what they are doing right now. He doesn’t know how much he’s paying for that cause its bundled.

    Told him we can switch the site over for $1,000 if we have the login crednetials and all the files are workable for us to host. He said he has the “admin” login that they gave him to prep future transfer. He said he can give me that to make sure its what we need so we will check before he signs the contract. Ask for discount which i told him we can’t cause its very competitive and there’s a lot of work on our end to set up.

    Quoted him $199/m for PPC mgmt and he will determine the Budget which i recommend at least $500 for Orinda, CA (non competitive).

    Discussed with him about FB Ad which I don’t recommend, told him why which he agreed. They are on G+ (2nd) but has 1 review. Todl him to focus on this.

    Sent him contrac to review, he will send login credentials.

    2016-12-05 | danny.n
    sk: 9:18am
    2016-12-02 | danny.n
    confirmed with belinda the login he gave us is not the FTP access. Told George this. He will TRY to contact them but they are unresponsive. Told him worst case scenario, we can create a template under our optizign with similar layout and colors. We can grab all the content/files over. only issue with this is the SEO part cause Belidna mentioned they are doing a lot of seo based on what she saw when she logged in. he will email the guy and cc me in there to see if he can get a rsponse.
    2016-12-02 | danny.n
    "Hi Danny, It was nice talking to you today. Below are credentials to access WordPress. Can you please take a look and let me know if you have everything you would need to move everything over to your server. How much time do you need to do a quick check? I would like to change the password again once you have had a chance to view things until we sign your proposal. I would like to go over the proposal with Dr. Ellis as we like to discuss such things and be on the same page. URL: orindadentist.com/wp-admin User: Odadmin Pass: gpm&@O96@E63&3Mui5k5560h Regards, George"

    Leave a Comment:

  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker: 2016-12-08
    Temporary Site: 2016-12-08
    Concept:
    Approved: 2016-12-05
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-12-08
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2016-12-20
    Live Online: 2016-12-19
    Analytics Setup: 2016-12-22
    Analytics Report or Jetpack Setup: 2016-12-22
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None

    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2016-12-14
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-12-05
    2016-12-05
    Mobile
    Fluid Responsive


    Videos


    Marketing
    2016-12-14

    Reputation

    2017-02-28
    2017-02-28
    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-12-02 | Danny | Phone Conference Ordered

    Web Transfer

    Initial: 2 Payments of 499
    Monthly: $79

    x - Transfer of existing WordPress site for hosting/maintenance.

    PPC MGMT

    Regular Price: $199

    Initial: Payments of $0
    Monthly: $199

     - PPC Management. Budget TBD

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-12-05 | danny.n
    sk: 9:18am
    2016-12-02 | danny.n
    confirmed with belinda the login he gave us is not the FTP access. Told George this. He will TRY to contact them but they are unresponsive. Told him worst case scenario, we can create a template under our optizign with similar layout and colors. We can grab all the content/files over. only issue with this is the SEO part cause Belidna mentioned they are doing a lot of seo based on what she saw when she logged in. he will email the guy and cc me in there to see if he can get a rsponse.
    2016-12-02 | danny.n
    "Hi Danny, It was nice talking to you today. Below are credentials to access WordPress. Can you please take a look and let me know if you have everything you would need to move everything over to your server. How much time do you need to do a quick check? I would like to change the password again once you have had a chance to view things until we sign your proposal. I would like to go over the proposal with Dr. Ellis as we like to discuss such things and be on the same page. URL: orindadentist.com/wp-admin User: Odadmin Pass: gpm&@O96@E63&3Mui5k5560h Regards, George"