Christopher G. Katcherian, MD Surgery of the Hand and Wrist

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    Profile ID: 102750




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

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    Web Edits 2/12 closed
    Task: Technical | 2018-02-15 | jessica.c | #118096 |

    #1 – DIVI Slider: Excerpt: Remove “- Kaplan” from the quote on slide 1.

    #2 – DIVI Slider: Replace the first slide with this image: https://www.shutterstock.com/image-photo/doctor-fixing-female-patients-wrist-splint-37071235?src=library

    #3 – DIVI Slider: Slide 2 & 3, change the excerpt to “Common Injuries to Complex”

    #4 – DIVI Slider: Change slide 2 to this image: https://www.shutterstock.com/image-photo/young-asian-business-woman-pain-neck-605469989

    #5 – DIVI Slider: Change slide 3 to this image: http://christopherkatcherian.360sites.net/wp-content/uploads/sites/213/2018/01/slider-4.jpg

    #6 – DIVI Slider: Slide 4 & 5, change the excerpt to “Treatment of Sports Injuries”

    #7 – DIVI Slider: Change slide 4 to this image: https://www.shutterstock.com/image-photo/tennis-player-training-match-game-lifestyle-499702390

    #8 – DIVI Slider: Create slide 5 and add this image: https://www.shutterstock.com/image-photo/group-people-standing-doing-yoga-exercises-579810109

    #9 – DIVI Slider: Create slide 6, add this excerpt: “We Treat All Ages” and add this image: https://www.shutterstock.com/image-photo/senior-man-fishing-grandson-102593675

    #10 – DIVI Slider: Create slide 7, add this excerpt: “Experienced with Workers Compensation Injuries” and add this image: http://christopherkatcherian.360sites.net/wp-content/uploads/sites/213/2018/01/slider-2.jpg

    #11 – Homepage: Doctor section on “Welcome” page: (This is hidden in Stylesheet but can be viewed in WordPress pages): Update the logos for Dr. Katcherian: Make sure logos are cut out from white background:
    +http://www.pwrnewmedia.com/2012/aaos/specialty_speak/assetslogos/ASSH_hrz2.jpg
    +http://static1.1.sqspcdn.com/static/f/592386/8489809/1284094194400/Hoag+Logo+RGB.png?token=RVag49ZjpEsGwfsVvE%2BonhD4uAM%3D
    +http://clipground.com/images/columbia-university-clipart-5.jpg

    #12 – Testimonials Page (http://irvinehandwrist.com/testimonials/): Add the following reviews to this page. Make sure they are randomly added in with the reviews now. Also, make up names for reviews left without a name:
    +“thank you again for the great care consideration and skill you provided to me when I fractured my left wrist. I wanted to let you know that I do Yoga 3 times a week with no pain”. (Anonymous)
    +“I was so worried I would have to get surgery, so I was thrilled that you were able to non-surgically treat my injury and I have full use of my hand as a result”
    +“When I was referred to your office I was terrified of having surgery, but I immediately felt at ease with you and was very appreciative of the extra time you spent with me to explain the surgery and aftercare in detail. Your staff was warm and helpful throughout the entire process.”
    +“Dr. K is so patient, caring and warm. I literally refer him to anyone I know because he is that wonderful!”
    +“Dr. K and his staff are the best! I treated with him for a chronic issue and I always enjoyed coming to his office”.
    +“I’m so happy Dr. K started his own solo practice. His office is beautiful and his staff friendly. I followed him all the way from LA and did the 1.5 hour commute each way to stay in his care”.
    +“If you want a great surgeon who really cares don’t look any further. Dr. Katcherian is truly one of the best doctors I’ve seen. He never seems to rush to answer my questions and he has an excellent bedside manner”


    2018-02-22 | jessica.c
    Email Julie about completion of edits.
    2018-02-20 | jessica.c
    #1 - Missing Excerpt
    #12 - reviews with names missing is missing made up names

    Leave a Comment:




    DIVI Slider 2/15 closed
    Ticket: Website | 2018-02-15 | jessica.c | #118094 |

    #1 – Mobile: Fix Slider. Images are not visible or the subject of the photo is not visible.

    #2 – Desktop: Fix Slider: Most of the images are zoomed into too far.


    2018-02-26 | jessica.c
    Email complete.
    2018-02-23 | developershafiq
    Auto rotates fixed.
    2018-02-23 | jessica.c
    Slider no longer automatically rotates.
    2018-02-22 | developershafiq
    Kindly review, position of excerpt changed for mobile & desktop
    2018-02-22 | jessica.c
    #1 - Not complete.
    #2 - Not complete.
    2018-02-21 | jessica.c
    #1 - Mobile: Lower the slider excerpt so it isn't covering as much of the image.
    #2 - Slider Excerpt should be moved to the lower left corner of the image.
    2018-02-21 | developershafiq
    Mobile slider Fixed
    2018-02-20 | jessica.c
    #1 - Empty space in the slider.

    Leave a Comment:




    Web Edits 2/5 closed
    Ticket: Website | 2018-02-05 | jessica.c | #117552 |

    #1 – DIVI Slider: Increase the height by 200 pixels on smaller screens. On 15 inch screens it looks like this and you can’t see much of the image: https://prnt.sc/ian4kk

    The responsiveness needs to be corrected.

    #2 – Footer: Below Phone Number: Add a fax icon from FA Awesome.

    #3 – Safari & IE issues: Header & Footer: Social Media icons are not linked. They are linked and work correctly on Firefox & Chrome.


    2018-02-08 | jessica.c
    Emailed Julie about edits being completed.
    2018-02-07 | developershafiq
    #1 Please review #2 Spacing added
    2018-02-07 | jessica.c
    #1 - Not complete.
    #2 - Spacing needs to match the spacing used for phone and email.

    2018-02-07 | developershafiq
    #3 Only FB is linked and its working fine on IE 11 and safari 5.1.7 on windows 7.

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    Scheduled Call 2/5 
    Notes | 2018-01-31 | jessica.c | #117275 |

    at 11 am PST with Julie.


    2018-02-05 | jessica.c
    Called the office, left a message with the receptionist. Called Julie's cell and left a voicemail.

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    Website F/U 
    Notes | 2018-01-26 | jessica.c | #117016 |

    Emailed Dr. Katcherian and Julie.


    2018-01-29 | jessica.c
    Email from Dr. Katcherian: "HI Jessica, Thanks so much! Looking great!!.
    I am going to have Julie set up a meeting with you next week to lead the further design for the website since its becoming increasing more difficult to find time during the week.

    Julie, please set up a time to meet with Jessica!

    Thank you so much.

    Dr. K"

    Leave a Comment:




    Past Due 
    Accounting | 2018-01-08 | Chandra | #114311 |

    Email past due $149 for web.


    2018-01-17 | chandra.t
    "Here you go. Please charge full amount: $1788.00". Doctor updated CC via email (American Express ending in 3012), paid past due. The next annual charge will be 1/8/19.
    2018-01-16 | chandra.t
    "Would it be okay if I pay the full amount this Wednesday? I will submit the credit card authorization once I get to my office. Thanks."

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2018-01-05 | jessica.c | #114074 |

    Hello Dr. Christopher Katcherian,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://christopherkatcherian.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/360-jessicac

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Upload Images to Homepage Slider closed
    Task: Website | 2018-01-03 | jessica.c | #113589 |

    Add the following images after the woman typing:
    +https://www.shutterstock.com/image-photo/golfer-hits-fairway-shot-towards-club-119313319?src=X3zDp1q4wYu2IX1n72Y7yg-1-67

    +https://www.shutterstock.com/image-photo/little-residential-construction-works-men-fixing-408737758?src=jRsUQEms1l_pzkwYOrsizg-1-39

    +https://www.shutterstock.com/image-photo/little-residential-construction-works-men-fixing-408737758?src=jRsUQEms1l_pzkwYOrsizg-1-39

    +https://www.shutterstock.com/image-photo/surgeon-performing-cosmetic-surgery-on-nose-708585418?src=jPOmremog7QpbROmhVRGhg-1-3


    Leave a Comment:




    Website Edits & Structure 12/28 closed
    Task: Website | 2017-12-28 | jessica.c | #112708 |

    #1 Patient Resources page (http://irvinehandwrist.com/patient-resources/): Add text below the first paragraph:
    “Please Bring With You
    +New Patient Paperwork
    +Insurance Card
    +Drivers License or ID
    +Related X-rays, MRIs, CTs, EMGs, or Tests
    +Copayment (Cash/Check/Major Credit Cards)
    +Patient Forms

    #2 – Patient Resources page (http://irvinehandwrist.com/patient-resources/): Add text below ‘bring with you’ section:
    “Patient Forms:
    +Policies & Payments
    +Patient Forms & Medical Records
    +Emergency Care & After Hours
    +Patient Education
    +Preparing for Surgery
    +Medication
    +After Surgery”

    #3 – Patient Resources page (http://irvinehandwrist.com/patient-resources/): Add text below ‘Patient Forms’ section:
    “Surgery”

    #4 – Conditions & Treatments page (http://irvinehandwrist.com/conditions-treatments/): Add text:
    “Full Medical Disclaimer —“The materials on this website have been prepared for informational purposes only and do not constitute advice. You should not act or rely upon any medical information in this website without a physician’s advice. The information contained within this website is not intended to serve as a substitution for a thorough examination from a qualified healthcare provider. Display of this information is not intended to create a health care provider-patient relationship between Christopher G. Katcherian MD Surgery of the Hand & Wrist and you.”

    #5 – Referring Providers page (http://irvinehandwrist.com/referring-providers/): Add content:

    Testomonials

    We understand that having a strong referral network is part of your service to your patients and we look forward to the opportunity to partner in their care.

    Attached are referral forms in order to make referrals as simple as possible. Should you have any questions or would like additional information please don’t hesitate to contact our office.”

    #6 – Contact Page (http://irvinehandwrist.com/contact/): Move the map to the right side of the contact information and move form to the bottom of the page.


    2018-01-03 | catherine.c
    map added.
    2018-01-02 | developershafiq
    #6 Got map code from page Revisions but its not showing up, Kindly provide the map code to update
    2018-01-02 | jessica.c
    #6 - Then place map on page if it was deleted.
    2018-01-02 | developershafiq
    #6 No map code available on page

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-12-20 | jessica.c | #111414 |

    Hello Dr. Christopher Katcherian,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-4B.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.


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    PSD to WP: Christopher Katcherian closed
    Design Task: Development | 2017-12-20 | jessica.c | #111415 |

    URL: christopherkatcherian.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    Use Rogue framework

    *Fluid responsive!

    Menu buttons hover – your choice

    ALL buttons hover – your choice

    Ft. Services hover – see ‘wrist pain’ for hover

    Testimonials – slider

    About Our Practice – system output

    Meet your doctor – system output

    jessica.c@optimized360.com


    2017-12-29 | developerbrijesh
    Pls check FTP is not working.
    2017-12-25 | developerbrijesh
    We have competed project with responsive please check and give your feedback.
    2017-12-22 | developerbrijesh
    we have completed only desktop view
    christopherkatcherian.360sites.net
    2017-12-21 | developerbrijesh
    we have started work at our local server

    Leave a Comment:




    Scheduled Call 12/19 
    Notes | 2017-12-19 | jessica.c | #110859 |

    at 2 pm PST.


    2017-12-19 | jessica.c
    Called Dr. Katcherian's cell and left a voicemail. Also called the practice and sent an email.

    Leave a Comment:




    Email from 12/13 
    Notes | 2017-12-19 | jessica.c | #110856 |

    From Dr. Katcherian:
    “HI jessica,
    sorry i missed our call last friday. I was stuck in a very long case. Anyways, I like Design B.
    Is there anyway you could make increase height of the bar below the navigation bar (where it states my name and logo)? Thanks”


    2017-12-19 | jessica.c
    My response:
    "Hi Dr. Katcherian,
    Yes, we can increase the height of the white bar below your main navigation bar. This is a minor change regarding the layout that can be made during development. Would you like to make any further changes to your design regarding the colors, layout or placement of items? If not, we can have you finalize and approve the design, which would allow us to start coding and developing your new website. Thank You,"

    Leave a Comment:




    Web Edits 12/13 closed
    Task: Website | 2017-12-13 | jessica.c | #110250 |

    #1 – The Navigation Menu should be re-organized. The following will be the main tabs:
    +Home
    +About Us
    +Our Services
    +Patient Resources
    +Conditions & Treatments
    +Referring Providers
    +Testimonials
    +Contact

    If the page/post does not exist, create it.

    #2 – Create a page “Our Mission” and upload the following text:
    “At Christopher G. Katcherian MD Surgery of the Hand & Wrist, our goal is to offer the highest quality specialized hand surgical care, from simple to complex including minimally invasive treatments, to allow our patients to gain back the pain-free use of their hands and arms and return to the activities they enjoy.. Dr. Katcherian is dedicated to providing a comfortable atmosphere for patients who seek not only specialized, but also personalized, treatment in a warm and patient environment. Along with timely and accurate diagnosis, the office assures timely and convenient appointments. Dr. Katcherians’ compassionate staff is well trained to offer comprehensive care for every patient, in order to meet their physical and emotional needs. Dr. Katcherian personally discusses all results with his patients and spends as much time as necessary to review and understand the options for appropriate treatment.”

    #3 – On ‘Our Mission’ page below the paragraph from #2, add the following in bullet points:
    +”Our number one priority is patient experience; we strive for excellence in the way we treat patients, in and out of the operating room
    +We take trauma cases and elective cases
    +We treat simple cases and complex cases
    +We stay on the forefront of our field to continue to solve complex problems of the hand and wrist
    +We take a comprehensive approach to treatment of the hand and wrist, to include personal consultations, treatment plans, surgeries and therapy
    +Our office incorporates the most up-to-date healthcare information technology to deliver the best care possible
    +Dr. K is available day and night, easy access
    +Can call anytime with any questions at any time”

    #4 – Create a page for “Dr. Katcherian” and upload the following content:
    “Dr. Christopher Katcherian is a board certified, Columbia University trained Hand, Wrist, and Microsurgeon now practicing in Irvine, California. After working for almost a decade with an orthopedic group in Los Angeles, Dr. Katcherian decided to start a solo practice in his hometown of Irvine, California. Dr. Katcherian strives to provide the type of care that was once offered by ‘hometown’ physicians, providing professional care in a warm environment, never making his patients feel like a number or rushed through an office visit. These were the types of physicians that inspired Dr. Katcherian in his college years at the University of California, Irvine.

    Just as equally as important, Dr. Katcherian, having trained with the world-renowned hand surgeons, Dr. Melvin Rosenwasser and Dr. Robert Strauch, possesses a specialized expertise in the treatment of the hand, wrist, forearm, soft tissue elbow and the field of microsurgery. He treats the simple to complex and traumatic to elective, always staying on the forefronts of the pulse of Hand Surgery.

    Ultimately, the purpose of Christopher G. Katcherian MD Surgery of the Hand & Wrist is to provide superior quality hand and wrist surgical care in order to improve the quality of lives one patient at a time. ”

    #5 – Navigation Menu: Below ‘About Us” Add the following sub-menu tabs:
    +Our Mission
    +About Dr. Katcherian

    #6 – Services page (http://irvinehandwrist.com/services/): Replace the current content with:
    “Our practice provides in-house digital imaging, digital communications with major local imaging facilities, electronic medical records and billing, as well as online and verbal communication with all major insurance carriers for benefits and eligibility services. Our highly, well trained, friendly support staff can assist you with benefits, eligibility, and financial estimates of visits, procedures and surgeries. Utilizing our combined experience in the treatment of hands and wrists, Christopher G. Katcherian MD Surgery of the Hand & Wrist aims to meet the quality and cost objectives for patients in an evolving healthcare industry.

    Some of the services below:
    +Consultations/Evaluations
    +Hand and Wrist Surgery
    +Minimally Invasive Procedures
    +In-Office Procedures
    +In-House Digital X-Rays
    +Cortisone Injections
    +Occupational Therapy
    +Custom Splinting/Orthotics
    +Insurance Verification
    +Surgery Cost Estimates

    Click here for Conditions & Treatments”

    #7 – Create a page for “Patient Resources” and add this content:
    “New patients are asked to complete the new patient intake form below prior to your visit. Patients may complete the paperwork below and then print off the documents to bring into the appointment or you may arrive about 15-20 minutes prior to your scheduled appointment to complete the forms in our office.”


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    Email: Social Intro 
    Design | 2017-12-13 | jessica.c | #110246 |

    Hello Dr. Christopher Katcherian,

    While we work on your website, we’d also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter or Google Plus profiles created, please send login credentials so that we may update what’s necessary.

    Otherwise, please reply to this email if you would like us to set these up on behalf of you. This is part of your package.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-12-06 | jessica.c | #108913 |

    Hello Dr. Christopher Katcherian,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Design A: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-4A.jpg

    Design B: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-4B.jpg

    We can discuss your feedback during our scheduled call Thursday at 1pm pst.

    Looking forward to your feedback!
    Thank you.


    2017-12-13 | jessica.c
    Reply from Dr. Katcherian:
    "HI jessica, sorry i missed our call last friday. I was stuck in a very long case. Anyways, I like Design B. Is there anyway you could make increase height of the bar below the navigation bar (where it states my name and logo)? Thanks Christopher G. Katcherian MD Surgery of the Hand & Wrist"

    Leave a Comment:




    Schedulee Call 12/7 
    Notes | 2017-12-01 | jessica.c | #107914 |

    at 1pm PST.


    2017-12-07 | jessica.c
    Rescheduled for 12/8 at 2:30 pm PST.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-12-01 | jessica.c | #107767 |

    Hello Dr. Christopher Katcherian,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Design A: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-3A.jpg

    Design B: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-3B.jpg

    We can discuss your feedback during our scheduled call this afternoon at 2 pm PST.

    Looking forward to your feedback!
    Thank you.


    2017-12-01 | jessica.c
    https://360controlpanel.com/wp-content/uploads/2017/05/katcherian-christopher-2.jpg
    2017-12-01 | jessica.c
    Move forward with this design: https://360controlpanel.com/wp-content/uploads/2017/12/katcherian-christopher-3A.jpg
    1st Draft:
    +Remove the bar with "One Patient..."
    +Split the secondary head bar into two
    ++First bar, Logo graphic, Dr. Katcherian & surgery of...etc.
    ++Second Bar: Call & Appointment

    2nd Draft:
    +Navigation & second bar (phone & appointment) +Replace slogan below slider with logo

    Leave a Comment:




    Slider Images 
    Notes | 2017-12-01 | jessica.c | #107751 |

    Shutterstock IDs:
    +300602654
    +561369823
    +37071235
    +50842171
    +408737758
    +555305914
    +170053652


    Leave a Comment:




    Scheduled Call 11/28 
    Notes | 2017-11-28 | jessica.c | #106917 |

    at 2pm PST.


    Leave a Comment:




    Email: Logo Design Approval 
    Design | 2017-09-28 | Belinda | #91391 |

    Hello Dr. Christopher Katcherian,

    Your logo has been approved!

    Here is the one that was approved: https://360controlpanel.com/wp-content/uploads/2017/09/katcherian-final-logo.jpg

    We will send you files shortly. Please feel free to let us know if you have any questions regarding the files and/or have trouble viewing them. Thank you.


    Leave a Comment:




    FInalized Logo 
    Design | 2017-09-28 | Belinda | #91386 |

    “Perfect. Settled. The Third one down. Thanks Jessica.” – Dr via email.


    Leave a Comment:




    Logo Design Submitted 
    Notes | 2017-09-25 | jessica.c | #90184 |

    Sent Julie and Dr. Katcherian logo design draft.


    Leave a Comment:




    Logo Design Notes 9/22 
    Notes | 2017-09-22 | jessica.c | #89998 |

    Dr. Katcherian liked the second logo (See Attached). He would like to see a version of the second logo, where the second line is centered below the first line.

    Send PDF, AI, PNG, EPS, & JPEG file types.


    Leave a Comment:




    Logo Design 3 
    Notes | 2017-09-20 | jessica.c | #89041 |

    Sent Julie and Dr. Katcherian logo design draft.


    Leave a Comment:




    Logo Design Notes 
    Notes | 2017-09-15 | jessica.c | #88077 |

    Thanks Jessica.
    For the second one down, can you bold “Christopher G. Katcherian, MD?”
    Thanks
    Dr. K


    Leave a Comment:




    Logo Design 
    Notes | 2017-09-15 | jessica.c | #87896 |

    Sent Julie and Dr. Katcherian logo design draft.


    Leave a Comment:




    F/U 
    Notes | 2017-08-28 | jessica.c | #83142 |

    Called the office and left voicemail. Sent email as well.


    Leave a Comment:




    Scheduled Call 
    Notes | 2017-08-14 | jessica.c | #81625 |

    Spoke with Julie briefly, we have scheduled a tentative call for this afternoon 8/14 to discuss the logo and website design.


    2017-08-14 | jessica.c
    Called the office and left a voicemail.

    Leave a Comment:




    Logo Feedback 
    Notes | 2017-08-01 | jessica.c | #80799 |

    From Julie: “Thank you so much Jessica for following up on this. Loving the new logo options. I will hold onto this information and see if we still want to do this.
    Julie “


    Leave a Comment:




    Logo Design DQ 
    Notes | 2017-07-28 | jessica.c | #80590 |

    Your Name Christopher Katcherian
    What name do you want in your logo? Christopher G. Katcherian MD Surgery of the Hand & Wrist
    Do you have a slogan you’d like to incorporate into your logo?
    Classic vs Modern 5
    Mature vs Youthful 3
    Feminine vs Masculine 5
    Playful vs Sophisticated 8
    Economical vs Luxurious 6
    Geometric Organic 5
    Abstract vs Literal 1
    Color 1 #000000
    Color 2 #000000
    Color 3 #000000
    Describe what you’re looking for in a logo (if not, that’s okay!). Any examples? http://indianahandtoshoulder.com/
    http://www.assh.org/
    Please upload any files that may be helpful to your designer.
    Preferred Designs 12
    23
    46
    54
    55


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-07-27 | jessica.c | #80558 |

    Hello Dr. Katcherian and Julie,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Logo Design Feedback 
    Notes | 2017-07-26 | jessica.c | #80475 |

    From Dr. Katcherian ” They look great Jessica! Thank you. I will let you know when to schedule the next phone call. “


    Leave a Comment:




    Logo Draft Submitted 
    Logo | 2017-07-26 | jessica.c | #80455 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a logo design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Logo Letter Head 
    Notes | 2017-07-26 | jessica.c | #80452 |

    Julie asked about the cost for creating an additional logo/letter head.


    2017-07-26 | danny.n
    also let them know that we don't do printing but can provide any file format for them to send to printer in the future.
    2017-07-26 | danny.n
    please quote $200 (reg: $400). This will be a letterhead using the logo that is developed. Advised client that we do not usually do this but will accommodate them. Design process will be simple and straight forward.
    2017-07-26 | jessica.c
    Danny, how much would it cost? She wants the logo plus a design for a letter head with the logo on it.

    Leave a Comment:




    Design Feedback 
    Notes | 2017-07-24 | jessica.c | #80241 |

    Spoke with Julie regarding the design for their website:

    -Change ft. services to “Common Injuries”
    -Add two more ft. service icons/areas
    -Slider: Choose a different office image. She needs to look like she works with different people in an office environment
    – Change About to “About Our Practice”


    Leave a Comment:




    New Logo Design closed
    Task: Other | 2017-07-21 | jessica.c | #80149 |

    Name: Christopher G. Katcherian, MD

    Practice: Surgery of the Hand & Wrist

    Colors:
    -navy blue
    -gray

    Feel:
    -traditional
    -Abstract

    Concept(s):
    -emphasize the three main creases in the palm
    -abstraction of the hand

    Example(s):
    -http://indianahandtoshoulder.com/wp-content/uploads/2014/08/ihtsc_logo_100px2.png

    *Please include a variety of different designs


    2017-09-12 | jessica.c
    Dr. Katcherian likes this design: https://prnt.sc/gkfslz
    #1 - He would like to see the colors of the logo/graphic match the text color for design for 2. Basically have the light blue for 'surgery of the hand & wrist' be applied to the curved lines. Then have the lighter gray from 'christopher g. katcherian, md' applied to the circle part of the graphic. #2 - Please provide the AI file.
    2017-07-27 | developerfaizan
    Couple of more concepts have been uploaded in drop box folder named Christopher G. Katcherian, MD
    2017-07-26 | developerfaizan
    New concepts have been uploaded in drop box folder named 'Christopher G. Katcherian, MD'as well as sending you via email.
    2017-07-25 | developerfaizan
    New concepts have been uploaded in drop box folder named 'Christopher G. Katcherian, MD'as well as sending you via email.
    2017-07-23 | developerfaizan
    Initial concepts have been uploaded in drop box folder named 'Christopher G. Katcherian, MD'as well as sending you via email.

    Leave a Comment:




    F/U 
    Notes | 2017-07-19 | jessica.c | #79961 |

    Called Dr. Katcherian for his scheduled call. I called the office, his cell and called Julie, his wife’s cell. Left a message on Dr. Katcherian’s cell.


    Leave a Comment:




    Scheduled Call 
    Notes | 2017-07-11 | jessica.c | #79354 |

    Dr. Katcherian asked to have a scheduled call at 3pm Monday, July 17th.


    2017-07-17 | jessica.c
    Dr. Katcherian asked to reschedule the call. Julie has made a scheduled call for Wednesday, July 19th at 2:30 pm, PST.

    Leave a Comment:




    F/U 
    Notes | 2017-05-23 | jessica.c | #76197 |

    Called Dr. Katcherian’s cell, left voicemail.


    2017-07-07 | jessica.c
    From Julie: "Chris can you please schedule this ASAP so we can move forward on the website and logo? Thanks, Julie "
    2017-07-07 | jessica.c
    Sent email.
    2017-06-20 | jessica.c
    Spoke with Julie about the website design. Dr. Katcherian and her were going to sit down to discuss this afternoon. F/U planned for the end of the week if we dont hear a response.
    2017-06-12 | jessica.c
    From Julie: Thanks Jessica- We are back in the office tomorrow and Wednesday. I will provide you with some options then. If I don't, feel free to remind us as we are super busy right now, but we want to finish the website. Julie "
    2017-06-12 | jessica.c
    From Julie: "I kind of like the idea of these fractured lines, being a modern interpretation of contour lines for the hand." I have stressed to the client that we cannot move forward with the logo till the website design is finalized. Furthermore, I need final complete notes and not random ideas.
    2017-06-09 | jessica.c
    Left voicemail for Julie.
    2017-06-06 | jessica.c
    Email from Julie: "Hi Jessica - I looked at the site and it looks good. Dr. K and I need to do a review as well. Did you recieve my emails regarding the bubbles we wanted to add and also direction on the logo? Julie"
    2017-06-02 | jessica.c
    Sent email follow-up. Haven't heard much from Julie or Dr. Katcherian.
    2017-05-25 | jessica.c
    From Dr. Katcherian" "Hi Jessica, We will let you know a good time to talk as soon as possible.Thanks Jessica. Sent from my iPhone"
    2017-05-25 | jessica.c
    Sent email f/u.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-05-18 | jessica.c | #75979 |

    Hello Dr. Christopher Katcherian,
    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Logo Design Notes 
    Notes | 2017-05-12 | jessica.c | #75615 |

    Circle around the logo
    Sketch pencil look
    Text centered, not left aligned with graphic

    examples:
    https://pixabay.com/p-923436/?no_redirect

    http://cline-company.com/wp-content/uploads/2012/04/final-hand-drawn-logo.png

    https://webdesignledger.com/wp-content/uploads/2014/05/15-logo-sketches.jpg

    https://99designs-start-attachments.imgix.net/alchemy-pictures/2016%2F02%2F22%2F04%2F20%2F45%2F42ff9d94-c124-4ae7-ac5a-a6907d155441%2F413547_Agi%20Amri.png


    2017-05-16 | jessica.c
    Liked: http://cline-company.com/wp-content/uploads/2012/04/final-hand-drawn-logo.png https://webdesignledger.com/wp-content/uploads/2014/05/15-logo-sketches.jpg Check email for further examples.

    Leave a Comment:




    Design Notes 
    Notes | 2017-05-12 | jessica.c | #75609 |

    Header bar: change ‘irvinehandwrist.com’ to Christopher G. Katcherian, MD| Surger of the Hand & Wrist

    Slider:
    Golfer with backward swing
    Yoga position in downward dog
    Receptionist who is typing
    +Add Excerpt

    Navigation Bar:
    Remove ‘news & media’ & replace with Testimonials

    Header:
    Change ‘call us today’ to ‘schedule an appointment’

    Update email drk@irvhinehandwrist.com

    Change ‘make an appointment’ ‘call us today’ at the bottom.


    Leave a Comment:




    Scheduled Call 
    Notes | 2017-05-09 | jessica.c | #75311 |

    Julie scheduled a call for Friday, May 12th at 2pm PST.


    2017-05-12 | jessica.c
    Called Julie's cell phone and left message.

    Leave a Comment:




    F/U 
    Notes | 2017-04-28 | jessica.c | #74601 |

    From Julie:
    “Hi Jessica –
    Sorry we took so long to respond, but starting a medical practice is hard work!! So much to do. I wanted to ask what we should do to be prepared to talk with you? Perhaps we can do something end of day tomorrorw or on Tuesday. Please let me know.
    Thanks!
    Julie “


    Leave a Comment:




    w 
    Marketing | 2017-04-18 | Alec J. | #73913 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-04-18 | jessica.c | #73910 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-04-19 | catherine.c
    #1 & #3 done. no 301s.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-04-18 | jessica.c | #73909 |

    Hello Dr. Christopher Katcherian,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://irvinehandwrist.com

    Your site is finished and available for the public to view. Please let us know when you would like to restart the project and we can pick up with the custom design.

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-04-18 | jessica.c | #73905 |

    Hello Dr. Christopher Katcherian,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://christopherkatcherian.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Email: Social is Ready 
    Design | 2017-04-17 | Jan S. | #73780 |

    Hello Dr. Katcherian,

    Your social media accounts have been created and added to your website. Below are instructions per Social Media profile, please complete and confirm accounts.

    FACEBOOK

    URL: https://business.facebook.com/Christopher-G-Katcherian-MD-Surgery-of-the-Hand-and-Wrist-1033560450078425/

    Please log onto your personal account and hit the “like” button on your Facebook Profile. Once you have done so, please send us the email address for your account. We will then add you as a manager of the profile. Once added, you will get a notification in your Facebook account to accept the invitation. You will be able to make posts, upload pictures and do as you please just like a personal profile.

    GOOGLE PLUS

    URL: https://plus.google.com/112378438606605215398

    Google will send a postcard to your office with a PIN number. Please send that to us for verification.

    TWITTER

    URL: https://twitter.com/handandwristIR
    Username: https://twitter.com/handandwristIR
    Password: 360_ckatcherian
    Email: ckatcherian@gmail.com

    Please log onto http://www.twitter.com and confirm the account. If the account is not confirmed, the might be marked spam in the future. We’ll be glad to walk you through this process, please give us a call at 1-800-997-9368.

    Thank you and let us know if you have any questions!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Web Edit closed
    Task: Website | 2017-04-17 | jessica.c | #73751 |

    Upload logo to the left side of the header bar: https://www.dropbox.com/s/4hmqntl1mdqlyd9/LOGO-FINAL.png?dl=0


    2017-04-18 | sanjay.d
    New logo uploaded.
    2017-04-18 | jessica.c
    The quality is way too low. Please download the PNG from dropbox and use a higher quality version.
    2017-04-18 | sanjay.d
    New logo uploaded.

    Leave a Comment:




    Follow Up 
    Notes | 2017-03-29 | jessica.c | #72537 |

    If we do not hear from Dr. Katcherian and Julie, f/u on Friday April 7th.


    2017-04-17 | jessica.c
    Sent from Dr. Katcherian, 4/14 in the afternoon: "Hi Jessica. Sorry but I'm out of town this weekend. I'll email you Sunday to set up a time next week to finish up the website. Thanks Jessica Sent from my iPhone"
    2017-04-14 | jessica.c
    Called Dr. Katcherian's main number, it get ringing and I was unable to leave a message. Left a message on his cell.
    2017-04-11 | jessica.c
    Sent email.
    2017-04-07 | jessica.c
    Called Dr. Katcherian's cell and left a message.

    Leave a Comment:




    Logo Notes 
    Notes | 2017-03-29 | jessica.c | #72536 |

    -Add more creases/detail to the hand being held
    -increase the line weight of the sleeve and fingers
    -complete the outline of the fingernails
    -remove the inner cuff line on the sleeve


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-03-29 | jessica.c | #72531 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Logo Design 
    Notes | 2017-03-24 | jessica.c | #72112 |

    Spoke with Julie, Dr. Katcherian’s wife regarding the logo design. She sent a follow-up email:

    “Thank you Jessica –

    I was able to get together a pretty nice business card. It is attached for your reference. I removed a lot of the hand lines, particularly around the knuckles and made the outline bolder. This looks much better to us. So at the very least we would like the following changes made to the hand image:

    Less Lines in the hand (see business card example)
    No long nails. We prefer to not see the nails extend too far off from the finger.
    In addition, below are the links to the two images of the hands we discussed this afternoon and some notes. I’m thinking it is a combination of maybe the simplicity of both and a bolder line which get us to a finalized version.

    Summary of the regardcoupables link:

    https://www.tumblr.com/regardscoupables/140472277847/hand-game-regardscoupables-illustration


    Like the boldness of the line
    Like the simplicity of the stroke, not every detail of the hand creases are shown
    Don’t care for the blacked out nails and how long they are
    Summary of the instagram link:
    https://www.instagram.com/p/BF9ofjOEG6s/

    Like how only the outline is shown
    There are no details within the hand; no indication of the finger nails – this might be too simple, but we’d still like to see an example before we rule it out
    Perhaps we can see a version of each and than one where it is combined? Please let me know if you have any questions.

    Thanks,
    Julie “


    2017-03-27 | jessica.c
    Email from Julie: "Hi Jessica, Chris and I have been belaboring our logo image and we realized that the hand positioning is off. PLEASE DISREGARD THE PREVIOUS EDITS I SENT. If you can take the comments (which I will summarize again) and work on this new direction it would be so appreciated!!! Here is the feedback for the new and final direction: The existing hand position, we realized isn't communicating a doctor and patient. In fact, someone said it looked a little religious - yikes - not our direction. Please see the hand image position we would like to have (attached). We would like the same edits as before - bolder outline of the hand, less knuckle creases and more of an emphasis of the outline of the hand, but enough detail to clearly express the image o the hand We also want to be able to see the lab coat outline, indication it's a doctor The change of the hand position is very important as we don't want to have a religious undertone Attached are the actual photos we took and a prisma rendering - the prisma rendering is very close to what we want, but we don't want shadow, just outlines and crease lines Please call me when you get into the office on monday. Feeling great about the new and improved and non religious hands!!!! Thank you!!" Examples are in dropbox.

    Leave a Comment:




    Scheduled Call 
    Notes | 2017-03-13 | jessica.c | #71281 |

    Dr. Katcherian scheduled a call for Monday, Mar. 13th and then canceled. Rescheduled for Monday, Mar. 20th.


    2017-03-21 | jessica.c
    "Dr. Katcherian asked to reschedule our call. Hi Jessica, For some reason, I am unable to schedule an appointment online. Can we schedule a talk for tomorrow in the afternoon? Please let me know your availability. Thank you. Dr. Katcherian Christopher G. Katcherian MD Surgery of the Hand & Wrist 4902 Irvine Center Drive Suite 107, Irvine CA 92604 Phone (O): 949 536 5110 Phone (C): 917-232-0668 Fax (Online) 1 888 521-1214 Email: ckatcherian@gmail.com"
    2017-03-20 | jessica.c
    Dr. Katcherina cancelled scheduled call for Monday, Mar. 20th at 3:30pm PST

    Email:"Hi Jessica, Thank you. yes i will need to reschedule today's session. I will email you today to confirm a better time this week. Thank you again. Dr. Katcherian"

    Leave a Comment:




    Emails are down closed
    Task: Technical | 2017-03-10 | Desirae.G | #71242 |

    Renee called on behalf of Dr. Katcherian and said their emails are down. Please contact her with an update 415-795-7396


    2017-03-10 | jessica.c
    Spoke to Renee. Update TXT record.

    Leave a Comment:




    Temp Site Live 
    Notes | 2017-02-23 | jessica.c | #70108 |

    Applied irvinehandwrist.com domain to temp site so that Dr. Katcherian has at least a working site online. Sent email to let Dr. Katcherian know.


    Leave a Comment:




    F/U 
    Notes | 2017-02-14 | jessica.c | #69439 |

    Sent email to f/u on logo and get items for new design draft.


    2017-02-21 | jessica.c
    Email from Dr. Katcherian: "Hi Jessica, I will let you know of a good date by this week or next. Thanks again. Dr. K Christopher G. Katcherian MD Surgery of the Hand & Wrist 4902 Irvine Center Drive Suite 107, Irvine CA 92604 Phone (O): 949 536 5110 Phone (C): 917-232-0668 Fax (Online) 1 888 521-1214 Email: ckatcherian@gmail.com"
    2017-02-21 | jessica.c
    Sent Email to Dr. Katcherian. He is extremely busy with his office opening.
    2017-02-17 | alec.j
    Jessica, please f/u with calls on "every 3 days one call" routine

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-02-10 | jessica.c | #69252 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a logo design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    We gave you a variety of dark blue with gray options but because the lines are thin, it doesn’t show the color as strong. We also included some drafts with the hand and tried to mimic the text we discussed in our phone call.

    Please click below to schedule a call so we can discuss this design:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Design Notes 
    Notes | 2017-02-06 | jessica.c | #68802 |

    Logo: (refer to image in email)
    -Shorten the nail on the thumb.
    -Remove shading on the hand.
    -Darker blue for line and hand. (blue-ish gray)
    -”Surgery of the Hand & Wrist” change typeface. More dynamic.
    -”Christopher G. Katcherian, M.D.” mimic this typeface

    Website:
    -Hero: Variety of images for slider, similar to what is there right now. Patients arer workers, kids, elders, workers comp, etc.
    -Take out Call us Today in header area
    -Replace logo in header area.
    -Instead of About us change to Meet the Doctor on Menu.
    -CTA bar change arm to forearm.
    -CTA button for Make an appointment.
    -Remove Meet the Doctor section on front page on one draft. (button that leads to bio)


    2017-02-09 | jessica.c
    Waiting on list of services provided by Dr. Katcherian to work on draft.

    Leave a Comment:




    Follow Up 
    Design | 2017-02-03 | Belinda | #68690 |

    Emailed doctor to check in on progress, and to send any questions.


    Leave a Comment:




    F/U Scheduled for Feb. 6th 
    Notes | 2017-02-02 | jessica.c | #68664 |

    Leave a Comment:




    Follow-Up Scheduled for Jan 16th 
    Notes | 2017-01-10 | jessica.c | #66839 |

    Dr. Katcherian scheduled a call to discuss draft and logo designs for January 16th, he is very busy setting up his practice.


    2017-01-31 | jessica.c
    Left voicemail on doctor's number and sent email.
    2017-01-27 | jessica.c

    2017-01-24 | jessica.c
    Email from Dr. K: "Thanks Jessica. Actually I wanted to schedule a meeting with you this week or early next week. Please give me until today or tomorrow to schedule a good time. Thanks Jessica. Sent from my iPhone"
    2017-01-24 | jessica.c
    Had to reschedule call, response frm Dr. Katcherian: "No problem Jessica. I'll let you know this week when I can reschedule. Thanks. " Sent a f/u email to Dr. Katcherian: "Hi Dr. Katcherian, If it would be easier to you and work a lot better with your schedule you can provide your feedback for both the logo and the website design through email. I want to make this as easy and I understand you have a busy schedule. Thank you, "
    2017-01-24 | alec.j
    Jessica, did you have a chance for the phone conference on 20th? any updates?
    2017-01-13 | jessica.c
    Doctor canceled phone follow-up and rescheduled: "Hi Jessica, I need to cancel our meeting this Monday. I rescheduled it to Friday, January 20th, at 9:30AM so that my wife can attend. Thanks Jessica. Have a great weekend. Dr. Katcherian"

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-01-09 | jessica.c | #66811 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have re-arranged the placement of the hands & wrist with the text. I tried to vary it up according to your notes. Let me know a time you are available to go over both the logo and web design draft.

    Thank you,


    Leave a Comment:




    Logo Design Notes 
    Notes | 2017-01-09 | jessica.c | #66741 |

    Notes from Dr. Katcherian:

    “Hi Jessica,
    Happy New Year!

    Thank you again for the logo & name designs.

    Overall, my top three choices are the first three listed from top to bottom. What I would like to see are two types of variations of each logo & name design among all three choices.

    The first variation should show each logo next to a different name. For instance, the logo from choice #1 can replace the logo in choice #2 and so forth.

    In the second variation, I would like to see the logo placed on the left of my name and, on another version, place the logo in between my name “Christopher G. Katcherian M.D,” and the words “Surgery of the Hand and Wrist.” Please mix and match the logos and names for this variation among all three choices.

    Please call me if this email is too confusing. Also, I will need to reschedule our call this Friday. I will go online to schedule an appointment for next week or soon after.

    Thanks Jessica.”


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-01-05 | jessica.c | #66533 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have also set up a content website for you to begin making any changes to the text. Please disregard the look of this site for now, as once we approve of the design, I will combine that with the text we have here. here. Thank you and let me know if you have any questions!


    Leave a Comment:




    New Design closed
    Task: New Project | 2016-12-29 | jessica.c | #66208 |

    Examples to reference:
    http://www.aftpharm.com/ (Likes overall look, colors, sectional, visual with minimal text, icons for services, rotating hero image)

    http://www.batesdental.com/ (likes meet the doctor section, ft. services

    http://www.scosortho.com/ (slider relates to image content & about different areas)

    Layout
    –full width
    –sectional
    -modern
    -slider image of different patients he helps (elderly, athletes, construction)

    Colors
    –darker blue, bold
    -white
    –accents of light blue and black

    Images
    –relates to field
    –people of diverse ethnicities
    -people of diverse areas of life (elderly, athletes, construction)
    -closeup images

    Content
    –visual, link, short summaries

    Overall Feel
    –Modern
    -Masculine
    -Visual
    -Clean

    Other Notes:
    -No hamburger menu
    -clean, straight lines

    -Hero slider with rotating slides with excerpts
    -Meet the Doctor
    -Our Office
    -Ft. Services with icons (Preventative Dentistry, Infant Oral Care, Sedation, etc.


    2016-12-30 | alec.j
    Sachit, would you please update the status of this ticket. per our policy ticket can be as "submitted" for same day only.

    Leave a Comment:




    Design Notes 
    Notes | 2016-12-29 | jessica.c | #66189 |

    Logo:
    -Liked Desing 1, 2, & 3. (3 is his favorite)
    -Wants to see variations of first three logos.

    Website Design:
    -http://www.aftpharm.com/
    -likes coloring, navigation, short summaries

    http://www.kylechunmd.com/
    -images related to field

    http://cognitect.com/
    -simplicity of menu

    http://www.scosortho.com/
    -scrolling slider which related to topics

    Images, related to patients (construction workers, children, seniors, athletes, etc.)
    Website to center around speciality rather than doctor.

    Sections:
    -Slider (Each slide relates to picture content)
    -Meet the Doctor
    -Our Office
    -Ft. Services (icons; similar to Bates Dental)

    Colors:
    -Darker, bolder blues, whites, accents of black and light blues


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-29 | jessica.c | #66158 |

    Hello Dr. Christopher Katcherian,

    Based off of our discussion I have compiled a logo design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Logo Design closed
    Task: Website | 2016-12-22 | jessica.c | #65839 |

    Please create a logo design based on Dr. Katcherian’s images:

    “I would like it to be somewhere between the sketched drawing and the minimalist line drawing, maybe even a merged logo with a simple line drawing. Also, can you please provide me with examples of how I could print the name of the practice,”Christopher G. Katcherian, MD Surgery of the Hand and Wrist.” including font examples?”


    2016-12-28 | jessica.c
    Sent email to Dr. Katcherian about the progress of his logo design.
    2016-12-28 | alec.j
    Jessica, would you please give feedback to the client about this ticket, its almost 5 days, please change to extended if you need more time.
    2016-12-22 | jessica.c
    Email from Dr. "Hi Jessica, Thank you for your email. With respect to your questions, I am looking for a Modern to Elegant feel for both the design of the logo & the practice name as well as the font. I like more cursive, but not too fancy. Moderan and easy to read, not simply italicized. And I definitely want to include the full practice name with the logo. In fact, I had just found another image for the logo and applied it with the name of my practice (please see attachments). I would strongly like to go in this direction. However, since it is a first draft, I would also like to see other variations. Please let me know if you have any questions. Thanks again Jessica"

    Leave a Comment:




    F/U 
    Notes | 2016-12-13 | jessica.c | #65166 |

    Sent Email to Dr. Katcherian to F/U. Filled in customizer and updated content to reflect his practice.


    2016-12-22 | jessica.c
    From Dr. Katcherian: "Hi Jessica, I apologize again but. I have been swamped with work getting my Electronic Medical Records ready for January opening. As a result, I will need reschedule our call again to next Thursday, December 29, at 2pm. I will also schedule it on the website appointment calendar. In the meantime, however, I need to get my logo started so I can start placing it on business cards, letterheads, etc. I have sent you two images that represent what I would like in my logo. I would lke it to be somewhere between the sketched drawing and the minimalist line drawing, maybe even a merged logo with a simple line drawing. Also, can you please provide me with examples of how I could print the name of the practice,”Christopher G. Katcherian, MD Surgery of the Hand and Wrist.” including font examples? Thank you Jessica. Please let me know if you have any questions. Chris Christopher G. Katcherian MD Surgery of the Hand & Wrist 4902 Irvine Center Drive Suite 107, Irvine CA 92604"
    2016-12-14 | jessica.c
    Dr. Katcherian schedule a call on Dec. 20th @ 2pm PST.

    Leave a Comment:




    Phone & Email Follow-Up 
    Notes | 2016-12-08 | jessica.c | #64829 |

    Left a message on voicemail for Dr. Katcherian, also emailed him the website examples from before.


    2016-12-09 | jessica.c
    Received email from Dr. Katcherian "Hey Jessica, Thanks so much. Please give me until tomorrow to get back to you. Thanks again Chris"

    Leave a Comment:




    Domain (additional domain) – New Order closed
    Task: Accounting | 2016-12-08 | Danny | #64792 |

    Additional Domain: $25/year


    2016-12-08 | chandra.t
    Additional domain will be added to 1/8/18 annual invoice.

    Leave a Comment:




    Register Domain: www.IrvineHandWrist.com closed
    Task: Technical | 2016-12-08 | Danny | #64782 |

    Jessica, dr request to register www.IrvineHandWrist.com

    “Hi Danny,
    Hope you are well. I wanted to let you know that I would like to change my domain name to www.IrvineHandWrist.com. Please let me know if there will be any problems with the change. Thanks Danny. Have a good night.
    Dr. Katcherian “


    2016-12-08 | jessica.c
    Domain has been purchased.
    2016-12-08 | danny.n
    Jessica, please see note above. For future reference, i am aware of the additional cost. If I request additional, it means i have it situated.
    2016-12-08 | jessica.c
    I have been told by Dr. F and Belinda that each account gets one free domain. Dr. Katcherian asked for www.KatcherianMD.com and I have already registered that domain, do I have authorization to register this additional domain he is requesting?

    Leave a Comment:




    Email: Social Intro 
    Design | 2016-12-07 | Jan S. | #64684 |

    Hello Dr. Katcherian,

    While we work on your website, we’d also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter, or Google Plus profiles created, please provide admin access to social@optimized360.net -OR- login credentials so that we may update what’s necessary.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    Follow-Up 
    Notes | 2016-12-06 | jessica.c | #64602 |

    Called Dr. Katcherian, left voicemail on machine. Tried to leave message on cell #, mailbow was full.


    Leave a Comment:




    Website Examples 
    Notes | 2016-12-02 | jessica.c | #64411 |

    Sent email to Dr. Katcherian,

    “Hi Dr. Katcherian,

    It was nice to speak to you about your design feedback. I have gathered a list of websites that i feel matches with the notes I took over our phone conversation. The colors and photos might not be perfect, but please focus on the general feeling and look. Please also ignore the text and subjects on the websites, these will be adjusted:

    http://www.aftpharm.com/
    http://majestykapps.com/
    http://www.kylechunmd.com/
    http://cognitect.com/

    I have included the examples we discussed over the phone:

    Welcome to Bates Dental


    http://mitchellmilan.360sites.net/
    http://josephnemeth.360sites.net/

    I’d like to schedule a time to discuss these examples and go over your Logo design as well. Please let me know your availability or you can schedule a phone call with me by clicking the link in my signature.

    Thank you,”


    Leave a Comment:




    DQ 
    Design | 2016-12-01 | jessica.c | #64354 |

    Filled out the questionnaire with Dr. Katch on the phone.

    Your Name Christopher Katcherian
    Desired Domain(s) katcherianmd.com
    Do you have an existing Site? No
    Practice Name Christopher G. Katcherian, MD Surgery of the Hand and Wrist
    Practice Address Street Address: 4902 Irvine Center Drive
    Street Address Line 2: Suite 107
    City: Irvine
    State / Province: CA
    Postal / Zip Code: 92604
    Country: United States
    Practice Telephone (949-) 536-5110
    E-mail for Patients ckatcherian@gmail.com
    Will you be the decision maker during this process? Yes
    Sections Social Media Links
    Featured Services
    Testimonials
    Membership Logos
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Visual (Minimum Text)
    Masculine
    Please Give us Examples of Websites You Like http://www.batesdental.com/
    http://josephnemeth.360sites.net/
    http://mitchellmilan.360sites.net/
    Light or Dark Light Background (dark text)
    Select Colors Doctor is open to colors.
    Neutral
    Image Types Specialty (Medical, Dental…)
    Ethnicity Caucasian
    Hispanic
    Asian
    African American
    Age Group Children
    Teen
    Adults
    Elderly
    Demographic Retired
    Working Class
    Business (ex: downtowns)
    Athlete


    Leave a Comment:




    Register www.KatcherianMD.com closed
    Task: Technical | 2016-11-30 | Danny | #64245 |

    Please register this domain for the dr.


    2016-11-30 | jessica.c
    Domain has been purchased.

    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-29 | jessica.c | #64184 |

    Emailed doctor to set-up design interview for Thursday, Dec. 1st at 2:30pm PST.


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-11-29 | jessica.c | #64085 |

    Please create temporary site and include client original content (if any).


    2016-12-09 | jan.s
    Recorded FTP credentials from Pagley support.
    2016-12-09 | jan.s
    Jetpack is also enabled.
    2016-12-09 | jan.s
    The custom Surge tempsite and user for Christopher G. Katcherian, MD was created, did not import content due to unavailability, added jotforms, activated blog, and submitted an FTP ticket to Pagely support, closing task.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-11-29 | jessica.c | #64084 |

    Hello Dr. Christopher Katcherian,

    Welcome to Optimized360!

    My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    I believe we have already sent you our design questionnaire, but I have included it below just in case.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. Please let me what times you are available to discuss your website design.

    I look forward to working on this design with you.

    jessica.c@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-11-29 | Danny | #64054 |

    – Dr. Katcherian (EXTREMELY NICE)
    – Hand/Wrist surgeon
    – new practice in irvine opening in January 2017 (mid-late)

    – wants to start on LOGO (branding) first.
    – Sent dr design questionnaire already to get started, asked dr to put day/time in comment box to schedule interview.
    – i’ve asked dr for more info (practice/domain/ph, address, etc.) – Will update this in CP once he responds.

    – please send initial email, dr will be looking out for this by end of the day today.


    2016-11-29 | danny.n
    "Thank you Danny. I am looking forward to this project. I will complete the questionnaire and get in touch with your designer. I have an enormous amount of work to do to meet my January opening so it may take me a few days to get started. Anyways, here is the information you requested. Practice Name: Christopher G. Katcherian, MD Surgery of the Hand and Wrist Address/Ph: 4902 Irvine Center Drive Suite 107, Irvine CA 92604 Phone (O): 949 536 5110 Phone (C): 917-232-0668 Fax (Online) 1 888 521-1214 Email: ckatcherian@gmail.com Domain Name: I do not have one. BILLING: Please add the one year invoice of monthly fees. Thank you Danny "

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-11-29 | Danny | #64053 |

    Website: $6,000 + $149/m

    * send invoice for $6000 to Dr. Katcherian so Bank can send us a check.
    ** I am waiting on Dr. to let me know if he wants to pay 1 year in advance for the monthly with the bank too so we can create invoice or use a cc on file. (pending response)

    don’t send invoice yet once I get a confirmation on the monthlys.


    2016-12-08 | chandra.t
    Client paid by check#0138359603 $7788 (Katrina Round - Account # 4861507762) (initial $6000 and annual $1788). Next billing date 1/8/18 $1813. Charged.
    2016-11-29 | chandra.t
    Sent doctor invoice.
    2016-11-29 | danny.n
    Chan, dr wants to add the 1 year to the invoice.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-11-28 | Danny | #64021 |

    Dr. sent the proposal over from the other company. It was basically over $7k for very little amount of features with limitations (concepts & hours). Offered Dr. the platinum which came with more but less.

    Also discussed the 360Plan which Dr wants to maybe add later on. Quote Dr. $7,500 + $499/m for that.

    He is a hand/wrist surgeon working at multiple office in LA and OC. This is for his practice. Opening in Jan 2017.

    Dr is EXTREMELY nice.

    Sent dr the contract to get started. Dr stated that it is financed by the bank so dr will pay for it in full instead of 2 installments. Very hot lead.


    Leave a Comment:




    Initial Contact 
    Leads | 2016-11-28 | Danny | #63965 |

    Called. Dr was extremely nice/friendly. Dr asked for me to call him back today around 1:30pm cause he is “meeting” with someone right now.


    2016-11-28 | danny.n
    called. spoke to dr. very very nice. Talked to a lot of companies. WEnt over what we do, didn't go into pricing yet but wanted me to see a proposal from another company called Boss Creative whom he's narrowed down to. Told him i found a ripoff report from them which i had sent him a link. Waiting on proposal so Ic an see what i can do as far as pricing.
    2016-11-28 | danny.n
    called again.. ph kept on ringing. sent dr an email with my contact.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-11-29
    Questionnaire: 2016-12-01
    Site Download/Site Sucker:
    Temporary Site: 2016-12-09
    Concept: 2017-12-06
    Approved: 2017-12-21
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-12-28
    Design # and Download: 2018-01-03
    Image Optim: 2018-01-03
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-04-18
    Analytics Setup: 2017-04-18
    Analytics Report or Jetpack Setup: 2017-01-16
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2017-03-29
    Approved: 2017-12-21
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro: 2017-07-21
    Concept: 2017-07-26
    Approval: 2017-09-28
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-11-29
    2016-12-08
    Mobile
    Fluid Responsive
    2016-11-29

    Videos


    Marketing


    Reputation


    Facebook
    2016-11-29

    Google Plus
    2016-11-29

    Blog
    2016-11-29

    SEO


    Logo
    2017-04-26

    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-11-29

    360 Plan



    Estimates | 2016-11-28 | Danny | Phone Conference Ordered

    Platinum


    Initial: 1 Payments of $5,999
    Monthly: $149


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    includes all default features listed on page 2.

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2016-11-28 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-11-28 | danny.n
    called. spoke to dr. very very nice. Talked to a lot of companies. WEnt over what we do, didn't go into pricing yet but wanted me to see a proposal from another company called Boss Creative whom he's narrowed down to. Told him i found a ripoff report from them which i had sent him a link. Waiting on proposal so Ic an see what i can do as far as pricing.
    2016-11-28 | danny.n
    called again.. ph kept on ringing. sent dr an email with my contact.