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    Update Retina Update closed
    Ticket: Website | 2017-11-16 | jessica.c | #105329 |

    Login credentials for jotform:
    https://www.jotform.com/
    Username: onlinesae
    Password: 360_retina

    #1 – Add the PDFs (attached to this ticket) to the form. Make sure to keep the same format/styling. Create a new area for 2018 and place “Retina Update Winter 2018”. Make sure they are linked and work properly before closing this ticket.


    2017-11-27 | catherine.c
    email completed.

    Leave a Comment:




    Update Retina Digest & Retina Update Form closed
    Ticket: Website | 2017-10-04 | jessica.c | #93040 |

    Login credentials for jotform:
    https://www.jotform.com/
    Username: onlinesae
    Password: 360_retina

    #1 – Add the PDFs (attached to this ticket) to the form. Make sure to keep the same format/styling. ‘Retina Digest Fall 2017’ should be first below 2017 & ‘Retina Update Fall 2017’ should be right below. Make sure they are linked and work properly before closing this ticket.


    2017-10-10 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-10-10 | developershafiq
    Kindly review
    2017-10-10 | jessica.c
    Admin access granted.
    2017-10-10 | developershafiq
    WP access to upload the PDFs attached before linking it to jot form.
    2017-10-10 | jessica.c
    You do not need to access the site, just the jotform account.
    2017-10-09 | developershafiq
    Kindly add me as "admin" to access this site.

    Leave a Comment:




    Hide jotform ad closed
    Task: Website | 2017-06-23 | jessica.c | #78277 |

    http://theretinainstitute.org/retina-digest-and-retina-update/

    Hide the jotform ad at the bottom of the form. Please save the divi layout to the library so that we can load if the page is edited.


    2017-06-28 | catherine.c
    Confirmed with Belinda. The jotform bar can't be hidden since it's a script. Emailed doctor that he will need to upgrade jotform account to hide this bar.
    2017-06-27 | jessica.c
    We removed it from our account so that Dr. Ebrahim could access it. It will need to stay on his account.
    2017-06-27 | developersohan
    I added js, but its not working. We can create the same jotform in our account. The ad will not show then.
    2017-06-26 | developersohan
    need access of append-head or append-footer to write script.
    2017-06-23 | developersohan
    the jotform is from a free account, if it is premium account, the add will not show up.
    2017-06-23 | catherine.c
    Please see if you can write a script to hide the jotform footer.

    Leave a Comment:




    Web 6/2 closed
    Ticket: Website | 2017-06-02 | jessica.c | #76901 |

    #1 – http://theretinainstitute.org/retina-digest-and-retina-update/ — Jotform ad is showing at the bottom.

    #2 – http://theretinainstitute.org/patient-reviews/ — Patient Review counter is missing.

    reviewcountercode

    reviewcountercode
    2017-06-06 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-06 | catherine.c
    code attached to ticket.
    2017-06-06 | catherine.c
    code for counter. placed in footer.php:


    2017-06-05 | belinda.t
    #1 completed
    #2 - please link the original counter code here so we have a record. Ticket -67883 is reopened for Brijesh.

    Leave a Comment:




    New Jotform Account closed
    Ticket: Website Tickets | 2017-05-25 | jessica.c | #76353 |

    #1 – Please set up a new jotform account for Dr. Ebrahim. Email: onlinesae@gmail.com

    #2 – Copy this form to his account: https://form.jotform.com/70306228531145 (Make sure the entire form is copied, including links and PDFs)

    #3 – Replace the form on Dr. Ebrahim’s website on this page from Dr. Ebrahim’s new jotform account: http://theretinainstitute.org/retina-digest-and-retina-update/


    2017-06-01 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-01 | catherine.c
    Emailed doctor:
    We have created a new jotform account for you. Please use the following to log in:
    https://www.jotform.com/
    Username: onlinesae
    Password: 360_retina

    Your form has been added to this page:
    http://theretinainstitute.org/retina-digest-and-retina-update/
    2017-05-31 | jessica.c
    Haseeb will not be able to understand this ticket.
    2017-05-31 | developerhaseeb
    unable to login in WP admin.. please create access for me in. Thanks

    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-25 | jessica.c | #76341 |

    #1 – Home Page: “THE RETINA INSTITUTE is proud to have
    introduced OCT Angiography to Louisiana!” section. Please have the videos open in lightbox rather than a new tab.

    #2 – Retina Digest & Retina Update: PDF articles do not open when the links are clicked.

    #3 – Retina DIgest & Retina Update: Summer 2017 update needs to be at the top of this list. It should be latest first.


    2017-06-02 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-02 | developerbrijesh
    #1 & #3 done
    #2 we have check all links in all browser and also mobile its working fine if you have any issue then share link name and screen shot.
    2017-06-01 | jessica.c
    #2 & #3 : URL: http://theretinainstitute.org/retina-digest-and-retina-update/

    Jotform URL: https://form.jotform.com/70306228531145

    #3 - http://shehabebrahim.360sites.net/wp-content/uploads/sites/211/2017/05/RETINA-UPDATE-SUMMER-2017.pdf
    2017-05-31 | belinda.t
    #2 & #3 - what is "Retina Digest & Retina Update" -- what is the URL?

    "Summer 2017" where is this located?
    2017-05-31 | jessica.c
    Wordpress login created.
    http://theretinainstitute.org/retina-digest-and-retina-update/
    #2 - None of the PDFs open when I click on it.
    #3 - Latest first. So the most recent needs to appear at the top of the list for that year. Since the Summer Update is the most recent, it should be at the top of the list.
    2017-05-28 | developerhaseeb
    Also send me working wordpress login for it.. for now it is redirecting to smiledres.com thanks
    2017-05-28 | developerhaseeb
    #3 Summer 2017 i don't see any summer update in there and what does it mean ' It should be latest first.' #2 Which PDF is not opening for you.. please add their exact name here As for me it is opening all Thanks

    Leave a Comment:




    Form Issues closed
    Task: Website | 2017-05-25 | jessica.c | #76338 |

    On the contact page, the form keeps showing just the URL. (See attached screenshot)

    This has occurred several times and needs to be permanently fixed.


    2017-05-25 | catherine.c
    replaced with iframe code.

    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-15 | jessica.c | #75717 |

    Add article to Retina Digest Page underneath 2017:

    (http://theretinainstitute.org/retina-digest-and-retina-update/)

    Name it ‘Retina Update Summer 2017’

    Make sure to keep the layout and styling similar.


    2017-05-16 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-16 | developerbrijesh
    we have add "Retina Update Summer 2017" on http://theretinainstitute.org/retina-digest-and-retina-update/ this page please check

    Leave a Comment:




    Image Charge closed
    Task: Accounting | 2017-05-05 | jessica.c | #75153 |

    $100

    Dr. Ebrahim would like to purchase the retinal eye image we created for his website. He would like to use it for marketing & other advertisements.


    2017-05-05 | chandra.t
    Charged.

    Leave a Comment:




    Conversion Tracking Code closed
    Ticket: Website | 2017-04-20 | jessica.c | #74068 |

    Add Tracking code to homepage.




    2017-04-21 | rod.l
    Ticket has been completed. Closing ticket.
    2017-04-20 | catherine.c
    I forwarded you email.

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-04-10 | jessica.c | #73426 |

    Update links for Retina Digest and Update. They do not open anymore.

    http://theretinainstitute.org/retina-digest-and-retina-update/


    2017-04-13 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-04-13 | developerbrijesh
    We have fix this in all browser please check if you have any issue then tell us
    2017-04-12 | catherine.c
    The PDFs are not opening when clicked in Chrome.
    2017-04-11 | developerbrijesh
    we have check this links working fine see blow screenshot
    http://prntscr.com/ev4w61

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-04-04 | jessica.c | #72897 |

    Add articles to Retina Digest Page underneath 2017:
    ‘Retina Update Spring 2017’
    ‘Retina Digest Spring 2017’

    Make sure to keep the layout and styling similar.


    2017-04-10 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-04-10 | developerbrijesh
    done on this page "http://theretinainstitute.org/retina-digest-and-retina-update/" please check if you have any changes then tell us
    2017-04-07 | jessica.c
    Not completed. http://theretinainstitute.org/retina-digest-and-retina-update/
    2017-04-05 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-03-30 | jessica.c | #72581 |

    Retina Digest and Retina Update page is having complications. It is showing the code. Please fix asap.


    2017-04-03 | catherine.c
    emailed completed.
    2017-03-31 | developerbrijesh
    done please check

    Leave a Comment:




    SEO Ranking 
    Notes | 2017-03-29 | jessica.c | #72480 |

    Email from Dr. Ebrahim:

    “Jessica we are now coming up second or third. Do you know of any way to improve that?

    Thank you
    Shehab”


    2017-03-29 | justinn
    Emailed Client about 1s Page Placements and screenshot that he is doing fine

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-03-29 | jessica.c | #72469 |

    Mobile: change the text color of the phone number to white. On iPhones it is appearing as red and cannot be seen against a red background.


    2017-04-03 | catherine.c
    emailed completed.
    2017-03-30 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-03-28 | jessica.c | #72424 |

    Please change the color of the hyperlinks on Patient Education page to #07277f, which is a dark blue.


    2017-03-29 | catherine.c
    emailed completed.
    2017-03-29 | developerbrijesh
    done please check if you have any changes then tell us.

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-03-27 | jessica.c | #72219 |

    1. Update the New Patient Packet PDF (https://www.dropbox.com/s/p3m49czlof350vc/NEW%20PATIENT%20PACKET%203-2017.pdf?dl=0)
    -update on http://theretinainstitute.org/new-patients/
    -update on http://theretinainstitute.org/referring-doctors/


    2017-03-27 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-03-27 | sanjay.d
    New Patient Packet PDF updated on both the given pages.

    Leave a Comment:




    Emailed Telnic.org 
    Notes | 2017-03-24 | jessica.c | #72194 |

    to gain information regarding .tel domains and see if we can change the DNS so that it will point to the new site.


    Leave a Comment:




    Trademark closed
    Task: Development | 2017-03-24 | Alec J. | #72184 |

    Jessica, “Optimized360” hasn’t been printed on the footer?!


    2017-03-24 | jessica.c
    Our name was removed from the footer, per the doctors request. This was done before Dr. F instructed us to not remove it in the future.

    Leave a Comment:




    Marketing Analysis closed
    Task: Sales | 2017-03-24 | Justin | #72132 |

    Rec: $25-33

    Sent


    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-03-24 | Alec J. | #72121 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-24 | jessica.c | #72117 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    http://theretinainstitute.org/_index.php
    http://theretinainstitute.org/home.html
    http://theretinainstitute.org/seewhatourpatientssay.html
    http://theretinainstitute.org/meetdrebrahim.html
    http://theretinainstitute.org/newpatients.html
    http://theretinainstitute.org/patientresources.html
    http://theretinainstitute.org/patientresources/eyevideocollection.html
    http://theretinainstitute.org/patientresources/amslergrid.html
    http://theretinainstitute.org/patientresources/latestresearch.html
    http://theretinainstitute.org/patientresources/healthplansaccepted.html
    http://theretinainstitute.org/patientresources/yourpatientportal.html
    http://theretinainstitute.org/patientresources/onlinepayment.html
    http://theretinainstitute.org/referringdoctors.html
    http://theretinainstitute.org/directionshours.html
    http://theretinainstitute.org/retinaleyedisorders.html
    http://theretinainstitute.org/retinaleyedisorders/diabeticretinopathy.html
    http://theretinainstitute.org/retinaleyedisorders/maculardegeneration.html
    http://theretinainstitute.org/retinaleyedisorders/hypertensiveeyedisease.html
    http://theretinainstitute.org/retinaleyedisorders/retinaldetachment.html
    http://theretinainstitute.org/seeevents.html
    http://theretinainstitute.org/mobilewebsite.html
    http://theretinainstitute.org/images/NEW_PATIENT_PACKET_10-2016_TRI.pdf
    http://theretinainstitute.org/images/NEW_PATIENT_PACKET_4-2015_TRI.pdf
     


    2017-04-04 | catherine.c
    links updated.
    2017-03-29 | sanjay.d
    where you want to redirect Index page ? http://theretinainstitute.org/_index.php
    2017-03-27 | sanjay.d
    All links redirected except following. http://theretinainstitute.org/patientresources.html http://theretinainstitute.org/mobilewebsite.html http://theretinainstitute.org/images/NEW_PATIENT_PACKET_4-2015_TRI.pdf
    2017-03-27 | catherine.c
    #1 & #3 completed.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-03-24 | jessica.c | #72116 |

    Hello Dr. Shehab Ebrahim,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://theretinainstitute.org

    We do need the full login information for godaddy in order to access theretina.mobi. Also waiting on a reply from telnic.org regarding your .tel domains.

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    GoDaddy Login 
    Notes | 2017-03-23 | jessica.c | #72050 |

    for theretina.mobi

    webrahim

    YNMUgMigEJ9n


    Leave a Comment:




    Patient Education closed
    Task: Website | 2017-03-17 | jessica.c | #71701 |

    Link bulletin points to existing articles on the site. Eliminate duplicates.


    2017-03-18 | developerbrijesh
    we have Eliminate duplicates please check if you have any changes then tell us

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-03-17 | jessica.c | #71700 |

    #1 – On Home Page: Under ‘Latest Retinal Eye Care News’ display only the title of the bulletin point. For example, on “Floaters and flashes can signal retinal detachments. “Very thorough exam. Good info. Cheerful Staff. Great Visit.” – G.M….Read More”
    only have “Floaters and flashes can signal retinal detachments.” display.

    #2 – Events Page: Add the caption for each image onto the page itself, not just on lightbox.

    #3 – Testimonials Page: Where it says “Total Number Of Testimonials : ” change to “Total Number Of Testimonials & Reviews:”

    #4 – Retina Digest and Retina Update Form: Needs to be formatted like the first two lines. 2017 & 2015 should be in one column on the left and 2016 & 2014 should be in one column on the right. Please relink each article accordingly.


    2017-03-19 | catherine.c
    emailed completed.
    2017-03-18 | developerbrijesh
    all points completed please check if you have any changes then tell us.

    Leave a Comment:




    Web Edits closed
    Task: Website | 2017-03-17 | jessica.c | #71681 |

    #1 – On Retina Digest & Retina Update page: Articles are all squished together. What happened? Please have publications from 2017 & 2015 in one column and 2016 & 2014 in a column to the right. They need to be linked appropriately as well.


    2017-03-21 | developerbrijesh
    done please check if you have any changes then tell us
    2017-03-20 | jessica.c
    This is the page where these edits need to take place: http://shehabebrahim.360sites.net/retina-digest-and-retina-update/

    This has not been completed.
    2017-03-20 | developerbrijesh
    please confirm here is two pages in which page we have organized and linked artical . see page url
    http://shehabebrahim.360sites.net/retina-digest-and-retina-update-1/
    http://shehabebrahim.360sites.net/retina-digest-and-retina-update/
    2017-03-19 | catherine.c
    All other articles need to be organized and linked. enter code 70002 to view list of articles.
    2017-03-18 | catherine.c
    Please confirm.
    2017-03-18 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    Web Edit closed
    Task: Website | 2017-03-06 | jessica.c | #70895 |

    #1 – On Retina Digest & Retina Update page: Is it possible to have 2017 &2016 articles side by side? Then have 2015 & 2014 side by side below 2017 & 2016?

    #2 – Like Mobile: Have the search bar CTA appear as magnifying glass. When clicked on, the search bar will pop out.

    #3 – Mobile version is not optimized for the screen. I have to scroll out to view items. Please fix.


    2017-03-15 | catherine.c
    reviewed.
    2017-03-09 | developerbrijesh
    please check Articles are still displaying in two column here page url
    http://shehabebrahim.360sites.net/retina-digest-and-retina-update-1/
    2017-03-09 | jessica.c
    #1 - Not completed. Articles are still all displaying in the same column. Please have two columns.
    2017-03-09 | developerbrijesh
    all points completed please check and if you have any changes then tell us
    2017-03-08 | developerbrijesh
    Admin details working fine but FTP not working fine its showing blank theme folder
    2017-03-07 | developerbrijesh
    admin Details Not working please check
    Admin Details :
    user: 360developers
    pass: gsfcKJQPQvybbF!5Z%@CfWzm

    Leave a Comment:




    Domain Forward/Alias 
    Notes | 2017-03-03 | jessica.c | #70785 |

    Dr. Ebrahim wanted his retina.tel to point to http://shehabebrahim.360sites.net. Changing all the necessary infor on networksolutions but it did not complete propagating by EOD. Will check on Monday.


    Leave a Comment:




    Domain Forward/Alias 
    Notes | 2017-03-03 | jessica.c | #70784 |

    Dr. Ebrahim wanted his retina.tel to point to http://shehabebrahim.360sites.net. Changing all the necessary infor on networksolutions but it did not complete propagating by EOD. Will check on Monday.


    2017-03-08 | belinda.t
    Domain access has to be done within https://telhosting.networksolutions.com. Submitted a forgot password and it should email dr.ebrahim@theretinainstitute.org with a password reset.
    2017-03-08 | belinda.t
    Name Server: A0.CTH.DNS.NIC.TEL Name Server: D0.CTH.DNS.NIC.TEL Name Server: N0.CTH.DNS.NIC.TEL Name Server: S0.CTH.DNS.NIC.TEL Name Server: T0.CTH.DNS.NIC.TEL

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-03-01 | jessica.c | #70579 |

    On ‘Eye video collection’ page, replace youtube videos with images/thumbnail of video. When clicked, it will open the video in lightbox.


    2017-03-22 | developerbrijesh
    done please check if you have any changes then tell us.
    2017-03-21 | belinda.t
    You can hardcode the page into PHP page template instead of using a plugin. Here's an example: http://fearlessflyer.com/how-to-add-lightbox-to-wp-without-plugin/
    2017-03-16 | developerbrijesh
    We have see the Video but in this Video that are using "Lightbox evolution for wordpress" plugin and this are the Paid plugin and we didn't have permission to add plugin on site. see below screenshot:
    http://prntscr.com/eklx1f
    2017-03-15 | catherine.c
    https://www.youtube.com/watch?v=TQBL9Vi9HF4
    use Image Module in divi builder - settings allow you to open videos in lightbox.
    2017-03-08 | developerbrijesh
    Please confirm, if you have permission then we will use Static PHP code in file for model popup then you can't manage Videos using Editor.
    2017-03-08 | catherine.c
    Emailed doctor time extension.
    2017-03-08 | catherine.c
    Create a screenshot image of each video. Click on this image to open the video in a lightbox. This is the same happening on http://optimumhealthdoc.com/ featured services boxes near the bottom.
    2017-03-04 | developerbrijesh
    In the Shared URL we have used Static PHP code in file so if you have permission then we will use Static PHP code in file for model popup then you can't manage Videos using Editor.
    2017-03-03 | jessica.c
    This was completed on this website: http://optimumhealthdoc.com/ Treat it the same.
    2017-03-03 | developerbrijesh
    This is also not possible using default editor because default editor also remove some Bootstarp model pop up elements when we have published the page.
    2017-03-02 | jessica.c
    Then copy the content from divi to regular default editor.
    2017-03-02 | developerbrijesh
    We have check divi Builder module but this option is not available in this to open a light-box on image click.

    Leave a Comment:




    SEO Terms 
    Notes | 2017-02-27 | jessica.c | #70387 |

    Dr. Ebrahim provided a list of SEO terms he uses for his current site:

    retina institute, ebrahim, eye disease, eye doctor, retinal specialist, diabetes, diabetic, macular degeneration, retinal detachment, epiretinal membrane, macular pucker, vein occlusion, new orleans, metairie, jefferson, chalmette, violet, abita, mandeville, covington, slidell, pearl river, hammond, baton rouge, gonzales, laplace, gretna, marrero, harvey, kenner, houma, thibodaux, gulfport, biloxi, ocean springs, pascagoula, boutte, st. rose, bogalusa, franklin, lafayette, st. charles, alexandria, STEM CELL, CLINICAL STUDIES, RESEARCH, RETINITIS PIGMENTOSA, STARGARDT, MACULAR, DIABETIC MACULAR EDEMA, DIABETIC RETINOPATHY, macular hole, cellophane retinopathy


    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-27 | jessica.c | #70376 |

    #1 – Create a Patient Education Page

    #2 – Convert each post under patient education category into a bulletin point on ‘patient education’ page.

    #3 – Is it possible to have the three top bulletin points from ‘patient education’ page appear under ‘Latest Retinal Eye Care News’?

    #4 – On events page: Find the correct captions for each image (from theretinainstitute.org) and copy to the event page.

    #5 – ‘Retina Digest and Retina Update’ private page can we have the 2017 & 2016 line up on the same vertical line? Also have 2015 & 2014 line up vertically.


    2017-03-01 | jessica.c
    #2 - Bulletin points need to be in correct order. Refer to (http://theretinainstitute.org/_index.php) for correct order.
    #3 - Bulletin points not appearing on home page under "latest retinal eye care news"
    #4 - Captions need to appear underneath images not just on lightbox.
    2017-03-01 | catherine.c
    Emailed doctor completed.
    2017-03-01 | catherine.c
    zip code for #5 - 70002
    2017-03-01 | developerbrijesh
    we have complete all points please check and here is patient education page url
    http://shehabebrahim.360sites.net/patient-education/
    if you have any changes then please guide us

    Leave a Comment:




    Logo Pricing & Image Edit Pricing closed
    Task: Sales | 2017-02-27 | jessica.c | #70370 |

    Dr. Ebrahim wants information on logo design and pricing. He discussed having an update to his logo.

    At an early time in the design process, I also explained to Dr. Ebrahim about charging $100 for a high-resolution version of the hero eye image on his website. I explained to him that Justin would be able to discuss pricing for this as well. He would like to high-resolution version to use in his future advertising.


    2017-02-27 | justinn
    Spoke with him - explained to him Logo is $1,000 and $100 for the high res version of the eye discussed with Jessica - very nice - he will let Jess know - Jessica, please keep me updated if he orders

    Leave a Comment:




    F/U 
    Notes | 2017-02-23 | jessica.c | #70107 |

    Left message on voicemail.


    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-02-16 | jessica.c | #69610 |

    Under Latest Retinal News: The code is still showing, please fix.

    The query you have written should match the query on Patient Education Page. (http://shehabebrahim.360sites.net/category/patient-education/) –Retinitis Pigmentosa is done in divi, it show the excerpt instead.


    2017-02-22 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-02-21 | developerbrijesh
    we have manage "Under Latest Retinal News:" section post by default editor please check
    2017-02-20 | jessica.c
    If the posts need to be managed without using divi builder, please switch them to the default editor.
    2017-02-17 | developerbrijesh
    please manage these post with out divi builder.

    Leave a Comment:




    Web Edit closed
    Task: Website | 2017-02-15 | jessica.c | #69489 |

    Adjust the sizing of “Hypertensive Retinopathy & Vein occlusions” rectangle on the home page. The size of the rectangles needs to be uniform with the rest. This rectangle is larger than the rest, please adjust so that they have the same dimensions. Move the ampersand (&) to the second line.


    2017-02-17 | developerbrijesh
    we have fix this please check if you have any changes then please guide us.

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-10 | jessica.c | #69214 |

    #1: Create a post for each bulletin point:
    -By the end of this decade, CRISPR gene editing techniques may offer the ability to reverse blinding conditions.

    -A medicine called RTH258 is under study as an injectable for macular degeneration, and may greatly increase the interval between injections.

    -Genetic therapy may allow a Retinitis Pigmentosa patient’s own skin cells to be genetically corrected and then used to heal that patient’s retina.

    -Squalamine, derived from sharks, is being tested as a treatment for macular degeneration. It has been shown to be helpful in retinal vein occlusion and may become useful in diabetic retinopathy.

    -From Alzheimer’s to ALS to Multiple Sclerosis to Parkinson’s Disease, preliminary studies indicate retinal findings may contribute to diagnosis and staging. The retina is brain tissue and a growing window to brain disorders.

    -MDM2 inhibitors are under study as a potential new treatment for wet macular degeneration that eliminate the need for repeat injections (click to read more).

    -Aspirin use as it relates to the eye is complex: it may increase risk in typical macular degeneration, benefit visual outcomes in other retinal disease, and has been shown not to affect diabetic hemorrhages.

    -HIV medicines may be effective against macular degeneration.

    -Our high density macular microperimetry and highly sensitive electroretinography technologies are capable of detecting subclinical retinal decline before major vision loss to allow prevention.

    -Our low duty cycle yellow micropulse laser technology allows the benefits of early treatment in a manner safer than traditional laser.

    -Targeted genetic therapy shows promising preliminary human trials in reversing choroideremia, a macular degeneration type disorder.

    -PDGFR-beta antibody (an inhibitor of Platelet Derived Growth Factor beta) has long been on the radar as a potential treatment for wet macular degeneration. Now the maker of Eylea has teamed with Bayer in an attempt to bring an Eylea/PDGFR-beta combination to market. Stay tuned for updates. If successful, the benefit may extend beyond macular degeneration to diabetics and vein occlusion patients as well as others.

    -Derived from early stem cell research, new treatments may introduce regenerative factors to rejuvenate currently ailing retinal cells without requiring true stem cell transplantation.

    -There is good reason to be patient for the perfection of true stem cell applications (click to proceed to the link).

    -The first retinal prosthesis to gain FDA approval is the ARGUS II Retinal Prosthesis System. Though currently it has limited uses, it brings great hope to those with severe retinal disease.

    -Eylea (aflibercept) has now been approved for use in diabetics. It has been very successful for macular degeneration and retinal vein occlusions.

    -Concerned about your genetic risk for macular degeneration? Testing is available at THE RETINA INSTITUTE.

    -For diabetics, regular follow up and treatment by retinal eye doctors are proven to save vision. Conversely, lack of examination can lead to unnecessary vision loss.

    -High blood pressure (Hypertension) can cause serious vision loss: baseline blood pressure as well as spiking blood pressures from stress or sleep apnea can contribute to vision loss.

    -Floaters and flashes can signal retinal detachments.

    -Blurry vision can be much more than a need for glasses. A retinal exam can rule out or treat true eye disease.

    #2: Refer to Dr. Ebrahim’s original site: http://theretinainstitute.org/_index.php for bulletin points. Make sure each post has a link to each article. For example, “By the end of this decade, CRISPR gene editing techniques may offer the ability to reverse blinding conditions.” creates a new tab and links to https://www.engadget.com/2016/06/22/crispr-gene-editing-approved-for-first-human-trials/

    Add this as a button or link on the post page.

    Please talk to me if you have questions regarding this ticket.


    2017-02-21 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-02-20 | catherine.c
    Please confirm this is correct.
    2017-02-16 | catherine.c
    All posts have been created. Please review if this is correct.
    2017-02-16 | developerbrijesh
    we have create post for each bulletin point please check if you have any changes then please guide us.
    2017-02-15 | jessica.c
    The original ticket says, "#1: Create a post for each bulletin point:"

    Create a post page for each bulletin point, not create a post page with all the bulletin points on a single page. Please finish this ASAP.
    2017-02-15 | developerbrijesh
    we have add post please check here post url :
    http://shehabebrahim.360sites.net/the-latest-retinal-eye-care-news/
    if you have any changes then please guide us.
    2017-02-14 | catherine.c
    Please update Brijesh.
    2017-02-14 | developerbrijesh
    please clearly describe these points

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-10 | jessica.c | #69212 |

    #1: Remove “Custom Websites by Optimized360” in the footer. Keep the Copyright and Login.

    #2: Update the first video on the home page to link to:

    #3: Place youtube play icon on top to the first video image on the home page. Just like the image/video below it.

    #4: In ft. services section: Change “Hypertensive Retinopathy” to “Hypertensive Retinopathy & Retinal Vein Occlusions” (If this does not fit, remove the word “retinal”)

    #5: Throughout the entire site, anywhere “Cutting Edge Diagnostics” appears, change it to say “Cutting Edge Technology”

    #6: On Dr. Ebrahim bio page: remove the Payment Options section from this page and move it to New Patients page underneath Insurances We Accept section.

    #7: On New Patients page: Shrink the size of the ‘dialating eye drops’ video by half.

    #8: On Cutting Edge Technology page: Add : “Retinal Angiography”,”Macular Edema Focal Laser”, “Macular Hole Vitrectomy Surgery” videos.

    #9: On Cutting Edge Technology page: Change inner-hero to default. (The eye with blue background)

    #10: On Diabetic Retinopathy page: Add “Macular Edema” video

    #11: On Video Collections page: Add the title for each video above the video. For example, on the branch retinal vein occlusion (BRVO) video, add “Branch Retinal Vein Occlusion (BRVO)” header right above the video.

    #12: On Patient Portal page: Add a button for “Billing Portal” right below “patient portal” button. Dr. Ebrahim will provide link at a later time.

    #13: Copy and paste “Packet for New Patients: Click to Print” & “Need Directions? Click Here.” text and buttons to Referring Doctors page in the ‘Referring Your Patient’ section.

    #14: On Referring Doctors page: change “health plans” to “Insurances”

    #15: Change “Health Plans” page title to “Insurances”

    #16: Copy list of ‘insurances we accept’ from “Insurances” page to Referring Doctors page below ‘health plans accepted by the retina institute’ section.

    #17: On Referring Doctors page: change “health plans” to “Insurances”.


    2017-02-14 | jessica.c
    #18 - The query you have written should match the query on Patient Education Page. (http://shehabebrahim.360sites.net/category/patient-education/) --Retinitis Pigmentosa is done in divi, it show the excerpt instead.
    2017-02-14 | catherine.c
    #19 - jotform added to this page - http://shehabebrahim.360sites.net/referring-doctors/
    2017-02-14 | catherine.c
    Emailed doctor completed.
    2017-02-14 | catherine.c
    #8 - nvm, found under http://shehabebrahim.360sites.net/eye-video-collection/
    2017-02-14 | catherine.c
    #8 - this was not completed. Where are the videos? They do not appear to be in his youtube channel
    https://www.youtube.com/channel/UC_WM2a89ZtRJb28k1tYcd9Q
    2017-02-14 | developerbrijesh
    #2 we have add image please check.
    #11 we have add video title please check.
    #18 in this section we get latest post but this post is mange by divi builder so that content is not showing.
    #19 we have not permission to add map ifrme.
    2017-02-13 | jessica.c
    #2 - Change the image back to the original, just update the video link. #11 - Still not completed. #18 - Under 'Latest Retinal Eye Care News' on the home page, there is code appearing instead of the article. #19 - Jotform not working on Referring Doctors page.
    2017-02-13 | developerbrijesh
    we are working on #11,
    All other points are completed you can check.

    Leave a Comment:




    Private Login Error closed
    Task: Website | 2017-02-07 | jessica.c | #68932 |

    On the referring doctor’s page, there is a secure login set up when you click on “retina digest and retina update”. It is redirecting to a blank page instead of the private page with the pdfs. Please correct this.


    2017-02-08 | sanjay.d
    Thanks Belinda and Jessica.

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-03 | jessica.c | #68687 |

    #1: On Mobile: Can we shrink the search bar down to have just the magnifying glass appear? And when its clicked the search bar will pop out? Other, please hide the search bar on just mobile.

    #2: On Mobile: Hero Image: Reduce the size of the eye image.

    #3: On Mobile: The inner hero image is different from the desktop version. Please match it. The eye needs to be on the left and the text on the right.

    #4: On Mobile: Reduce the size of the inner hero image, the eye is too big. It needs to be smaller.

    #5: Make sure every page is linked on the home page. Under Quick Links and Resources, make sure every page has a tab in this area. We want to preserve the SEO.

    #6: Navigation Menu Tabs should appear as follows: Home, What Patients Say, Dr. Ebrahim, New Patients, Patient Education, Resources, Referring doctors.

    #7: Remove Online Payment Page.

    #8: Move content from Office Page to Dr. Ebrahim’s page.

    #9: Remove Office Page.

    #10: Create New Page: “Health Plans”

    #11: Duplicate the list of “Insurances We Accept” from New Patient page to Health Plans Page.

    #12: Amsler Grid Page: Recreate the image into editable text on the page. Dr. Ebrahim will provide a new grid to place on website. Do not duplicate “Bookmark our mobile website to use the Amsler Grid: and QR code”

    #13: Referring Doctors Page: “Remove Please ‘retina’ for the password when prompted after clicking the link above. ” from this page.

    #14: On Patient Education Pages, duplicate the video from “Eye Video Collection” page onto each corresponding patient education page:
    Retinal Detachment
    1. Detached Retina
    2. Detached Retina Vitrectomy

    Macular Degeneration
    1. Dry Age Related Macular Degeneration
    2. Wet Age Related Macular Degeneration

    Diabetic Retinopathy
    1. Proliferative Diabetic Retinopathy

    Hypertensive Eye Disease
    Can we change the page name to “Hypertensive Eye Disease and Vein Occlusions”?
    1. Branch Retinal Vein Occlusion
    2. Central Retinal Vein Occlusion


    2017-02-07 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-02-04 | developerbrijesh
    we have complete all points but for #14 when we update the page the iframe video are gone so what we do.

    Leave a Comment:




    Zip Code Form closed
    Task: Other | 2017-01-27 | Justin | #68169 |

    Client has approved of the form discussed with Belinda where the patient has to enter their zip code in order to see the protected page.

    Doctor mentioned that he provided the allowed zip codes to Jessica.

    Please implement this in place of the password protected page.


    2017-02-03 | roberto.l
    Unfortunately, JotForm doesn't allow "else/if not" conditions in its forms, which is what we would need to determine which entries are incorrect. We would have to code our own form logic.
    2017-02-03 | jessica.c
    If a visitor enters an incorrect zip code please have a page/message appear that says "Sorry, your zip code is out of our area. Please call (405) 455-0500 for help with access."
    2017-02-01 | roberto.l
    Form loaded and styled.
    2017-01-31 | roberto.l
    Placed form code. Will style further tomorrow.

    Leave a Comment:




    New Project closed
    Task: New Project | 2017-01-24 | Justin | #67883 |

    Client would like to proceed with the Counter for the Testimonial Page as discussed between Jessica/Belinda and Client

    http://shehabebrahim.360sites.net/testimonials/
    – add a counter under the title of page – tracks how many testimonials on this page.


    2017-06-16 | catherine.c
    the counter is there.
    2017-06-16 | justinn
    Catherine, please see that this task is closed?
    2017-06-06 | developerbrijesh
    counter has been readded. Please check.
    2017-06-05 | belinda.t
    - counter is missing, please re-add
    2017-01-26 | catherine.c
    Counter has been added and emailed doctor.
    2017-01-26 | developerbrijesh
    We have add counter please check here page url
    http://shehabebrahim.360sites.net/testimonials/
    2017-01-25 | catherine.c
    Please use code to add a counter on testimonials page. Would like to count how many testimonials added to this page.
    2017-01-25 | developerbrijesh
    Let me know if we need to take any action for this if yes then please clear
    2017-01-25 | developerbrijesh
    What we do in this. ?
    2017-01-24 | jessica.c
    Assigned to support to code this counter.

    Leave a Comment:




    New Order – Counter for Testimonials closed
    Task: Accounting | 2017-01-24 | Justin | #67882 |

    Counter for Testimonials: $200


    2017-01-24 | chandra.t
    Charged.

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-01-20 | jessica.c | #67673 |

    #1 -Move Detached Retina (Video) & Detached Retina Vitrectomy (Video) from eye video collection page to Retinal Detachment Page.

    #2 -Move Dry Age Related Macular Degeneration (Video) & Wet Age Related Macular Degeneration (Video) from eye video collection page to Macular Degeneration Page.

    #3 – Move Dry Proliferative Diabetic Retinopathy (Video) from eye video collection page to Diabetic Retinopathy Page.

    #4 – Move Branch Retinal Vein Occlusion(Video) & Central Retinal Vein Occlusion (Video) from eye video collection page to Hypertensive Eye Disease Page.

    #5 – Change “Hypertensive Eye Disease” page name to “Hypertensive Eye Disease and Vein Occlusions”


    2017-01-20 | sanjay.d
    Video's were already moved and page name have been changed.

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-01-19 | jessica.c | #67622 |

    Done/Edited – #1 – Navigation: Change “Testimonials” to “See What Our Patients Say”

    DONE – #2 – Navigation: Move “See What Our Patients Say” to second item on navigation bar.

    Done/Edited – #3 – Navigation: Change “About Us” to “Meet Dr. Ebrahim”

    DONE – #4 – Move Insurances from Office Page to “New Patients” Page, add this content to the bottom.

    Done/Edited – #5 – Navigation: change “Resources” to “Patient Resources”

    DONE – #6 – Navigation: Move “Contact” under “Patient Resources”

    DONE – #7 – Navigation: Move “Events” under “Patient Resources”

    Same as #19 – #8 – Add Referring Doctors Page from original website theretinainstitute.org.

    DONE – #9 – Navigation: Add “Referring Doctors” to navigation menu.

    DONE – #10 – Navigation: Increasing the font size from the “adjust type size” feature on nav bar will cause menu items to cover “adjust type size” text. Please set boundaries so that it will not bleed over or cover the “adjust type size” font.

    DONE – #11 – Mobile: Home Page: Shrink hero image. The eye goes off screen on mobile.

    DONE – #12 – Increase the font size of inner pages with a lot of text.

    DONE – #13 – Contact Page: Change “Make An Appointment” to “Contact Us”

    DONE – #14 – Contact Page: “Contact Us” Form, remove comments/questions field.

    DONE – #15 – Links that navigate outside of website please have it open a new tab rather than navigation on the same window.

    DONE – #16 – Inner Hero: Add Logo.png to the inner hero to the right of the eye. Have it link to home page.

    DONE – #17 – Testimonials Page: Add “Serving Thousands from New Orleans and across the nation.” to the top of this page.

    DONE – #18 – Office Page: Under payment options, remove “personal checks” “major credits cards” and replace with “We accept Mastercard and Visa, Debit cards, and cash.”

    DONE – #19 – Create “Referring Doctors” page. (http://theretinainstitute.org/referringdoctors.html)

    DONE – #20 – Home Page: Add “Referring Doctors” to Quicklinks.

    New Ticket Created – Emailed Doctor – need to code – #199 – #21 – Testimonials Page: Is it possible to add a counter to the top that has the number of testimonials on the page?

    DONE – #22 – Testimonials Page: Remove form and move to “Reviews Page”

    DONE – lightbox not possible with Divi – opens in youtube – #23 – Home Page: Videos open in lightbox and automatically play.

    DONE – #24 – Home Page: Under Vitreo add “THE RETINA INSTITUTE” is proud to have introduced OCT Angiography to Louisiana!”

    DONE – #25 – Events Page: Put Slideshow on timer.

    DONE – Part of #19 – #26 – Referring Doctors Page: Add form similar to http://theretinainstitute.org/referringdoctors.html for doctors to fill out patient info. (Near the bottom)

    Part of #19 – #27 – Create security screen from Referring Doctors Page on http://theretinainstitute.org/referringdoctors.html (When you click on Retina Digest and Retina Update”


    2017-01-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-26 | catherine.c
    Password protected page for #27 - http://shehabebrahim.360sites.net/retina-digest-and-retina-update/
    pwd : retina
    emailed doctor completed.
    2017-01-25 | catherine.c
    All items completed. Waiting on clarification #27 - if popup possible in pagely.
    2017-01-24 | sanjay.d
    I have worked on Jessica comment, kindly review it.
    2017-01-24 | catherine.c
    Date correction for email to doctor - 1/23.
    2017-01-24 | catherine.c
    Email to doctor 1/17:
    Dr. Ebrahim,

    We have completed most of the edits requested but will need more time to complete due to the number of edits.

    For one of your requests, there is extra coding required:
    Testimonials Page: Is it possible to add a counter to the top that has the number of testimonials on the page?

    There is additional coding required to add a counter to the testimonials page. This would require a $199 charge. Please let us know if you would like to proceed.

    Thank you.

    Waiting for doctor to confirm about extra coding.
    2017-01-24 | developerbrijesh
    #22 we have create "Reviews Page" but when we add form then divi builder is removed form iframe her is from url
    "https://form.jotform.com/63427015288154"

    #23 open video link in lightbox is not possible in divi builder. when we have update the page then pop up code is removed.

    #16 we have add logo on inner hero

    #8 and #19 we have copied content but we have not permission to add form here is form url
    https://form.jotform.com/70233375972156
    for creating password protected page we have not permission to work in function file. #24 please clearly describe


    2017-01-23 | catherine.c
    #22 - Testimonials Page: Remove form and move to “Reviews Page”
    Create new and separate page named "Reviews"
    Remove form from Testimonials page - add to Reviews page.

    #23 - Change video links to open as lightbox - not go to youtube site.
    2017-01-23 | catherine.c
    #16 - Inner Hero: Add this logo to the inner hero to the right of the eye. Have it link to home page. - http://shehabebrahim.360sites.net/wp-content/themes/aaa-shehabebrahim/mods/images/specialty/logo.png

    #19 - copy content from http://theretinainstitute.org/referringdoctors.html to this page http://shehabebrahim.360sites.net/referring-doctors/
    content should be set up the same way
    ** create same form - send form to dr.ebrahim@theretinainstitute.org
    ** link to RETINA DIGEST and RETINA UPDATE - create login screen same as old site - set up a page named RETINA DIGEST and RETINA UPDATE - set a login required.



    2017-01-23 | jessica.c
    #2 - "See What Our Patients Say" needs to be the second item/tab in the menu. (I have adjusted this) #8 - Not properly copied. Please revisit and complete. #19 - Not properly completed. #24 - Not properly completed.
    2017-01-20 | sanjay.d
    No- 1 , 3, 4, 5, 6, 7, 8, 9, 13, 17, 18, 19, 24 done. kindly look for rest of the point.
    2017-01-19 | catherine.c
    Please ask Jessica if any edits are unclear.

    Leave a Comment:




    F/U 
    Notes | 2017-01-19 | jessica.c | #67563 |

    Call Dr. Ebrahim to discuss website review, left message on voicemail.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-01-17 | jessica.c | #67392 |

    Hello Dr. Shehab Ebrahim,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://shehabebrahim.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    PSD to WP (Surge FW): Shehab Ebrahim closed
    Task: Website | 2017-01-06 | jessica.c | #66635 |

    PSD in Dropbox.

    *Use Surge framework
    *Fluid responsive!
    *please LINK ALL BUTTONS and feat. services accordingly! (Images & Words)

    Menu – fixed

    Home Page: Hero Image: Animate the image. Have the picture enlarge 30% as the page opens and stop after it that size. This effect should only happen when the home page is opened.

    Menu hover – the fourth set of effects on this page: http://tympanus.net/Development/CreativeLinkEffects/ (says Wobbegone, Lassitude, murmurous, etc…)

    ALL buttons hover – “Hollow” http://ianlunn.github.io/Hover/

    Inner page hero – 1/4 size; please make it a featured image with a background of the DIV and cover. Do not animate this on inner pages.

    Feat. Services hover – “Underline from Center” http://ianlunn.github.io/Hover/

    Testimonials section – please make into a slider

    Search Bar – for entire website

    Search Bar (when scroll)- FIXED

    Adjust Type Size – for entire website

    “Vitreo-Retinal Micro-surgeon” section: Youtube videos Images: Make editable, will update with youtube videos.

    Social Media icons – “grow” http://ianlunn.github.io/Hover/


    2017-01-17 | alec.j
    Jessica, would you please update the CP, is the site ready?
    2017-01-10 | developerbrijesh
    The effect has given on slider. Please check.
    2017-01-09 | jessica.c
    Similar to: (http://www.shutterstock.com/video/clip-12056993-stock-footage-female-green-eye-close-up-extreme-macro-zoom-in-iris-hd-real-time-extreme-close-up-shot-of-the-wide.html?src=search/Mo0CEjEd3b9kHgA_9LnQJw:1:19) Have the photo just zoom closer at a slow speed and stop when the image is 30% bigger.
    2017-01-09 | developerbrijesh
    we have complete project on live server and create quick links menu with name "Quick Links" and resources menu with "Resources" Please Check and give your feedback.
    Comment - : please provide demo URl for this
    "Home Page: Hero Image: Animate the image. Have the picture enlarge 30% as the page opens and stop after it that size. This effect should only happen when the home page is opened."
    2017-01-06 | jessica.c
    FINAL.psd in dropbox.

    Leave a Comment:




    Past Due 
    Accounting | 2017-01-03 | Chandra | #66311 |

    Email past due $2078 for 2nd installment of web design and monthly web.


    2017-01-03 | chandra.t
    Rebecca updated CC via phone (Visa ending in 8666), paid past due.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-30 | jessica.c | #66288 |

    Hello Dr. Shehab Ebrahim,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    A few notes:
    -We included a draft with the gray menu bar, my favorite is still the maroon/red one.
    -The search bar is located towards the bottom of the image, but it will scroll with the page and be off the right side.
    -Instagram was added.

    I suggest we move into the development phase as these are just minor changes. Images and text can be changed at any time.

    Happy New Year!


    Leave a Comment:




    Design Notes 
    Notes | 2016-12-28 | jessica.c | #66086 |

    -Add Instagram to social media.
    -Move Search CTA to bottom. Similar to: http://childrensedationdentist.com/
    -Color variation of navigation bar.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-23 | jessica.c | #65937 |

    Hello Dr. Shehab Ebrahim,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Notes:
    -We have made the eye image bigger.
    -Added a search bar to the right side, it will scroll on the page.
    -Logo altered on the image.

    Please let me know if you have any notes or further feedback regarding this draft. I highly encourage that we move your design to the next step, development. This step takes 1-2 weeks and in that time we can swap out any text or photos.

    Thank You,


    Leave a Comment:




    Design Feedback 
    Design | 2016-12-21 | jessica.c | #65782 |

    Dr. Ebrahim mentioned:

    -Add a CTA on the right side of a search bar
    -Make the eye bigger on the Hero Image
    -Adjust the logo
    — First line “The Retina Institute”
    — Second line “Premier Retinal Eye Care”


    Leave a Comment:




    F/U Email & Call 
    Notes | 2016-12-21 | jessica.c | #65752 |

    Left voicemail and sent email.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-15 | jessica.c | #65345 |

    Hello Dr. Shehab Ebrahim,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    A note regarding these drafts:
    -The drafts are very similar, the only difference being that the logo on the big image is different.

    We can code the image to slowly zoom into the eye image when the site opens, it should not severely slow down the load time of your website.

    Please let me know your feedback and notes. Keep in mind that text and images can be changed at any time. Overall, I think we are ready to move on to the next step, which is to develop the site. I just need your written approval through email to move to development.

    Thank you.


    Leave a Comment:




    Design Feedback 
    Notes | 2016-12-09 | jessica.c | #64929 |

    Spoke to Dr. Ebrahim, he wanted to have his staff review the site and give additional feedback.
    Initial feedback from Dr:
    -Really like Draft B
    -Movement of Eye: Zoom in as pages loads
    -Likes logo placement on Draft B
    -Take our QR code, replace with either logo or change text to center-aligned
    -Change our screencaps for videos (Building for first video)


    2016-12-12 | jessica.c
    -"Adjust type size" use gray version -Hero Image: Make eye bigger, zoom in -Hero: Make practice name bigger. All caps for practice name -Likes Office summary, 1st paragraph on Draft A -Likes Red Headers -Wants Retina.cal to forward to new site

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-09 | jessica.c | #64902 |

    Hello Dr. Shehab Ebrahim,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Things to note:
    -Added youtube image to “Connect with Us”
    -Added increase font size to navigation bar. (Two different color variations)
    -Switched the images on Diabetic Retinopathy Treatment & Macular Degeneration Treatment
    -The body font color was changed to a dark gray (One version has red titles)
    -Logo was moved to the body paragraph
    -We adjusted your practice name to look similar to website example.

    Please let me know your feedback. We want to focus primarily on layout and design as text and images can be changed at any time.

    Thank you.


    Leave a Comment:




    Design Feedback 
    Notes | 2016-12-06 | jessica.c | #64641 |

    Spoke to Dr. Ebrahim:

    Liked the overall design, a few notes:
    -Didn’t like the placement of the logo, wants similar http://markstern.360sites.net/ (Play around with text to mimick this look)
    -Change the font color to dark gray/black,
    -Swtich Diabetic & Macular photos
    -Add an increase font size button
    -Add youtube button


    Leave a Comment:




    Follow-Up 
    Notes | 2016-12-06 | jessica.c | #64631 |

    Missed a call from Dr. Ebrahim, called back and left a voicemail.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-05 | jessica.c | #64568 |

    Hello Dr. Shehab Ebrahim,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    A few things to note:
    -This draft is merely an image of what the home page will look like.
    -We have consolidated the information and content on your site.

    We are setting up a temporary website to begin working on content. I will send you those login credentials soon. Please let me know the best available time to schedule a call so we can discuss this draft. Or you can schedule a call: https://calendly.com/optimized360/calls/12-05-2016

    Thank you.


    Leave a Comment:




    Website Examples 
    Notes | 2016-11-29 | jessica.c | #64186 |

    Emailed Doctor website examples to further clarify design notes:

    http://markstern.360sites.net/
    http://oima.org/
    https://www.asahitechnologies.com/
    http://losaltosspineandsports.com/
    https://www.betterhealth.vic.gov.au/
    http://touchstonepain.com/

    Eye stock photo examples:
    https://www.shutterstock.com/pic-264183011/stock-vector-human-eye-vision-abstract-blue-technology-background.html?src=fm1mxkQytAEgtcJwJVdvSQ-7-1

    https://www.shutterstock.com/pic-145753355/stock-photo-optical-nerve-eye-anatomy-concept.html?src=fm1mxkQytAEgtcJwJVdvSQ-1-6

    https://www.shutterstock.com/pic-157742240/stock-photo-close-up-of-a-green-woman-eye-isolated-on-a-white-background.html?src=ZPMEKFB0FWLE86gVxo2Bhg-1-13

    https://www.shutterstock.com/pic-139594592/stock-photo-eye.html?src=QolFgEmBXaoTtuDxtuPuvA-3-55


    2016-12-01 | belinda.t
    Let's try to give them a call and discuss the samples so that we can start on draft.

    Leave a Comment:




    Design Notes 
    Notes | 2016-11-29 | jessica.c | #64176 |

    Examples
    http://markstern.360sites.net/ (LIKES: vibrant colors, big hero image, full width, menu DISLIKES: nothing)

    FEEL
    -modern
    -simple
    -clean
    -balance of informational and clean
    -friendly, welcoming

    COLORS
    -lighter backgrounds
    -Vibrant Colors to draw the eye

    LAYOUT
    -full width
    -shadows, depth

    FONT
    -modern
    -traditional

    IMAGES
    -both people and eye related
    -balance of both images and text

    CONTENT
    -informational; brief on the home page and descriptive on inner pages
    -balance of both images and text


    Leave a Comment:




    DQ 
    Design | 2016-11-29 | jessica.c | #64173 |

    Your Name SHEHAB EBRAHIM
    Desired Domain(s) theretinainstitute.org
    Do you have an existing Site? Yes
    IF yes, please provide login credentials: networksolutions.com

    id: webrahim

    pw: Cji8FWTYDSBE
    Practice Name THE RETINA INSTITUTE (always appears all caps)
    Secondary Title (Dr. Name) Dr. Ebrahim
    Tagline (slogan) Premier Retinal Eye Care
    Practice Address Street Address: 2701 N. Causeway Blvd.
    City: Metairie
    State / Province: LA
    Postal / Zip Code: 70002
    Country: United States
    Practice Telephone (5044550500) 455-0500
    Will you be the decision maker during this process? Yes
    Sections Featured Services
    Testimonials
    Video
    Office Summary
    Overall Feel Modern
    Elegant
    Simple and Clean
    Lots of Content
    White & Bright
    Please Give us Examples of Websites You Like Your gallery. But I noticed some show up on mobile as just small versions of the desktop site, which makes the text hard to read. I would like ours to truly adapt to the mobile sized screens, unless there is some con to this of which I am unaware.

    Note: please advise on reconciliation of simple/clean vs heavy content.
    Light or Dark Light Background (dark text)
    Select Colors maroon
    white
    touch of gray as accent?
    Bright
    Pastels
    Image Types Your Images (Upload or Email)
    People
    Ocean/water
    New Orleans
    Ethnicity Caucasian
    Asian
    African American
    Age Group Adults
    Elderly
    Demographic Retired
    Working Class
    Upscale
    cleverly inclusive but upscale feel
    Specialty Retinal surgery as subspecialty of ophthalmology
    Top 3-4 Services -Diabetic retinopathy treatment
    -Macular degeneration treatment
    -Hypertensive retinopathy (retinal disease from high blood pressure)
    -Cutting edge diagnostics
    -Treatments with laser, cutting edge medicines, and vitreo-retinal microsurgery
    Any Additional Comments/Requests? 1. Really want stunning photo background
    2. Really need all our content and links from home page to every other page of website for search crawling.
    3. Somehow want to maintain a wonderful simplicity in the face of all that content.


    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-29 | jessica.c | #64122 |

    Called Dr. Ebrahim to begin design process, left a message on his voicemail.


    Leave a Comment:




    301 Redirects 
    Design | 2016-11-28 | jessica.c | #64043 |

    http://theretinainstitute.org/_index.php
    http://theretinainstitute.org/home.html
    http://theretinainstitute.org/seewhatourpatientssay.html
    http://theretinainstitute.org/meetdrebrahim.html
    http://theretinainstitute.org/newpatients.html
    http://theretinainstitute.org/patientresources.html
    http://theretinainstitute.org/patientresources/eyevideocollection.html
    http://theretinainstitute.org/patientresources/amslergrid.html
    http://theretinainstitute.org/patientresources/latestresearch.html
    http://theretinainstitute.org/patientresources/healthplansaccepted.html
    http://theretinainstitute.org/patientresources/yourpatientportal.html
    http://theretinainstitute.org/patientresources/onlinepayment.html
    http://theretinainstitute.org/referringdoctors.html
    http://theretinainstitute.org/directionshours.html
    http://theretinainstitute.org/retinaleyedisorders.html
    http://theretinainstitute.org/retinaleyedisorders/diabeticretinopathy.html
    http://theretinainstitute.org/retinaleyedisorders/maculardegeneration.html
    http://theretinainstitute.org/retinaleyedisorders/hypertensiveeyedisease.html
    http://theretinainstitute.org/retinaleyedisorders/retinaldetachment.html
    http://theretinainstitute.org/seeevents.html
    http://theretinainstitute.org/mobilewebsite.html
    http://theretinainstitute.org/images/NEW_PATIENT_PACKET_10-2016_TRI.pdf
    http://theretinainstitute.org/images/NEW_PATIENT_PACKET_4-2015_TRI.pdf


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-11-28 | jessica.c | #64041 |

    Please create temporary site and include client original content (if any).


    2016-12-23 | jan.s
    The custom Surge tempsite and user for The Retina Institute were created, Jetpack and SiteStats were enabled for editor, did not import content via Content Copier due to missing specialty, copied original content from current website, jotforms was added, and recorded FTP credentials from Pagely support, closing task.
    2016-12-23 | alec.j
    I reminded Jan this ticket has been created very long time back, he is going to finish that today

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-11-28 | jessica.c | #64040 |

    Hello Dr. Shehab Ebrahim,

    Welcome to Optimized360!

    My name is Jessica and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account consultant earlier to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. Please let me what times you are available to discuss your website design.

    I look forward to working on this design with you.

    jessica.c@optimized360.com


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-11-28 | Justin | #64026 |

    Sent DQ already

    Client has really good ranking! Please do 301 Redirects.

    1st Page, 1st listing Ranking for:
    Metairie Retinal Eye Surgeon
    Metairie Retinal Eye Care Specialists
    Metairie Retinal Eye Care
    Metairie Vitreo-Retinal Micro-Surgeon
    NOLA Retinal Eye Surgeon
    NOLA Retinal Eye Care
    NOLA Retinal Eye Care Specialists
    NOLA Vitreo-Retinal Micro-Surgeon

    They are thinking about taking the website back after we develop it — FYI

    ——————– Important ——————–
    Client has multiple links on the site they want to preserve.
    They also have a password protected page on their existing site that they want to replicate as well


    Leave a Comment:




    New Order – Gold Package closed
    Task: Accounting | 2016-11-28 | Justin | #64025 |

    Gold Package: $4,000 + $79/m**
    **$79/m starts January 1st, 2017

    #: Visa ending in 8765
    Name: Shehab Ebrahim
    Expiration: 02/19
    Code: 990
    Zip Code: 70002


    2016-11-28 | chandra.t
    Charged.

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-11-23 | Justin | #63938 |

    Spoke with Dr – very nice – has an existing website – content on his own – hosting on his own – told him we provide ownership which he can take his website with him without recurring at any given time – told him how we are a rare few of companies that provides this – has great ranking – wanted to move forward – told him he can via phone – he said send proposal and he will sign


    2016-11-28 | justinn
    OK, I think we can proceed but the proposal includes the monthly fee. Can we hold that initially and add it if needed? Thank you.
    2016-11-28 | justinn
    Thank you Justin. Two questions: 1. Most of our pages have numerous links. Will they all be re-created and preserved? 2. We have a password protected page: will this be replicated as well? Thank you Shehab

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-11-29
    Questionnaire: 2016-11-29
    Site Download/Site Sucker: 2017-01-03
    Temporary Site: 2016-12-23
    Concept: 2016-12-31
    Approved: 2017-01-05
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-01-17
    Design # and Download: 2017-01-17
    Image Optim: 2017-01-17
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2016-11-28
    Update Other Products:
    Status Cake:
    Live Online: 2017-03-24
    Analytics Setup: 2017-01-17
    Analytics Report or Jetpack Setup: 2016-12-23
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-12-31
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-11-28
    2016-11-28
    Mobile
    Fluid Responsive
    2016-11-28

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2017-01-24

    360 Plan



    Estimates | 2016-11-23 | Justin | Website Estimate Ordered

    Gold Package


    Initial: 2 Payments of $1,999
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-11-28 | justinn
    OK, I think we can proceed but the proposal includes the monthly fee. Can we hold that initially and add it if needed? Thank you.
    2016-11-28 | justinn
    Thank you Justin. Two questions: 1. Most of our pages have numerous links. Will they all be re-created and preserved? 2. We have a password protected page: will this be replicated as well? Thank you Shehab