Taylor Family Chiropractic

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    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102743




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


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    Start Cancellation







    Cancel Project closed
    Task: Other | 2016-12-13 | Danny | #65171 |

    Jan, please cancel the project.


    2016-12-14 | sean.f
    Ticket has been completed. Closing ticket.
    2016-12-14 | sean.f
    Most cancellation steps don't apply

    Leave a Comment:




    Cancellation closed
    Task: Accounting | 2016-12-13 | Danny | #65169 |

    “Hi Danny,

    Unfortunately I do not think Optimized 360 is going to work for my husband and me. I was hoping to have more of a collaborative and guiding relationship with your team. After speaking with Jan today, I believe our expectations of each other were not the same. I would like to have my initial $295 refunded and please stop any further payments or contract.

    Thank you,

    Dr. Christy Taylor”


    2016-12-14 | chandra.t
    Refunded $295 back to Visa ending in 5884 and stopped charges.
    2016-12-13 | danny.n
    Chan, please credit back the $295 and remove future invoices.

    Leave a Comment:




    Contact Dr. Taylor closed
    Task: Other | 2016-12-13 | Jan S. | #65124 |

    Dr. Taylor wants to speak with you regarding content and newsletter. I have provided a link to our library but they don’t want it. Dr. Taylor also wants to have a pop-up newsletter feature as well. Provided suggestion to sign up with a third-party provider that offers this feature. Please contact them as soon as you are available.


    2016-12-13 | danny.n
    Ticket has been completed. Closing ticket.
    2016-12-13 | danny.n
    Dr. emailed back... "Hi Danny, Unfortunately I do not think Optimized 360 is going to work for my husband and me. I was hoping to have more of a collaborative and guiding relationship with your team. After speaking with Jan today, I believe our expectations of each other were not the same. I would like to have my initial $295 refunded and please stop any further payments or contract. Thank you, Dr. Christy Taylor"
    2016-12-13 | danny.n
    called. LM on her cell. Sent dr an email as well.

    Leave a Comment:




    Design Notes 
    Design | 2016-12-13 | Jan S. | #65102 |

    Design

    Style: Modern, Clean, Full Width
    Content / Visual Driven: Visual Driven
    Colors: Black and Dark Blue
    Symmetrical vs. Asymmetrical: No preference.
    Websites They Like:
    – Beyond The Smiles Dental
    – Balance Atlanta | http://balanceatlanta.com/
    ===== Only the chiropractic content, we do not do the other services listed on here. Love the testimonials section, blog, and the pop-up join our newsletter thing, also the social impact part because we belong to a group that supports Native Americans on a reservation and do charity work, so we will want a section on that.
    – Gardner Family Chiropractic | http://drmichelegardner.com/
    ===== Love the simplicity, please add testimonials and upcoming events tab / feature
    – Southern California Institue of Neurological Surgery | http://markstern.360sites.net/
    ===== We like the design, how it pops
    – Dental Innovations | http://smilesofshawnee.com/
    ===== We like the design and layout
    – Likes ALL of the designs from our Gallery

    Dr. Taylor likes all of the designs. She is currently placing the decision more on us since she trusts the designer.

    Assets

    Their logo is more “cartoon-ish” and family-oriented. Provided several versions of their logo via email. She also has images which she will provide later on.

    Additional Information

    They are currently writing their biographies which she will provide later on. They do not have a phone number, email, nor slogan / mission statement yet.

    Featured Services: Pediatric Chiropractic, Pregnancy Chiropractic


    Leave a Comment:




    Create Template Surge Tempsite – 12/16 closed
    Task: Website | 2016-12-09 | Jan S. | #64950 |

    Please create template surge tempsite for Taylor Family Chiropractic.


    2016-12-13 | jan.s
    The template surge tempsite for Taylor Family Chiropractic was deleted, closing task.
    2016-12-13 | jan.s
    Client has cancelled, please stop and delete tempsite.

    Leave a Comment:




    Content Questionnaire 2016 
    Design | 2016-12-09 | Jan S. | #64939 |

    Your Name: Christy Taylor
    Desired Domain(s): taylorfamilychiropractic.com (can we discuss these?)
    Do you have an existing Site? No
    Practice Name: Taylor Family Chiropractic
    Secondary Title (Dr. Name): Dr. Christy & Dr. Clifford

    Practice Address

    Street Address: 74 Main Street
    City: Medway
    State / Province: MA
    Postal / Zip Code: 02053
    Country: United States

    Specialty

    Not allowed legally in Massachusetts to say we’re specialists in anything
    Any Additional Comments/Requests? We are going to be a wellness, family-centered practice. We don’t have our phone # yet, or email or anything. We are not a pain clinic. As we go through this design and adding content process, I’m sure we will have many questions and additions/deletions.

    I would also love to discuss potential domain names and email programs. taylorfamilychiropractic.com is taken, so I didn’t know if we should do taylorchiropracticmedway.com or something along those lines for SEO purposes.

    I can email over our logo as well. I have a folder with the fonts and the logo in a few formats. We are in the process, also, of coming up with a slogan for our practice. Sorry we don’t have all the info you need…we just wanted to get this process rolling so we had a site to send prospective people to.

    We also like both black and blue down below where it says to pick a color to use…not that we need to use both. But we are 100% open to hearing suggestions and finding out what works and what will look the best.

    So we’re open to hearing what works! Please always feel free to offer your suggestions.

    Any promotions for the office? Our Grand Opening will be in either Feb or early March 2017…we’re coming up with the promotion currently.

    Pick a color that you’d like to use: #0000ff, Black & Blue
    When is the best time to contact you regarding the website? Depends on the day


    2016-12-13 | jan.s
    Spoke with Dr. Christy and provided the design notes as a new note.
    2016-12-12 | jan.s
    Correction: 10:00 AM PST, not 10:00 PM PST.
    2016-12-12 | jan.s
    Dr. Taylor request to be contacted on Tuesday 12/13 at 10:00 PM PST (1:00 PM EST). Followed up via email to confirm timestamp.
    2016-12-12 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2016-12-12 | jan.s
    QUICK NOTE: The domain name taylorchiropracticmedway.com is available.
    2016-12-12 | jan.s
    Domain Options: taylorfamilywellness.com, taylormedfordwellness.com, taylormedfordchiropractic.com, and medfordwellness.com.
    2016-12-09 | jan.s
    Followed up via email requesting time to schedule a phone call, currently waiting for a response.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-12-08 | Jan S. | #64788 |

    Hello Dr. Taylor,

    Welcome to Optimized360!

    My name is Jan and I will be the designer working with you to get your new website up.

    To ensure that we have the proper information on your new website, please fill out our simple questionnaire below.

    Preliminary Questionnaire: https://form.jotform.com/62934768594171

    We’d like for patients to utilize your website as soon as possible, therefore we’ve provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we’ll discuss design customizations available.

    If you have any questions, please call 1-800-997-9368 or simply reply to this email. I’m excited to work with you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-12-08 | Danny | #64784 |

    – Dr. Christy Taylor (main). ITs a husband/wife chiro practice.
    – Dr “warned” us that they have A LOT of questions but are very excited.

    – please send intro email.
    – avoid “template” word. Client does know that it is not custom from scratch cause she was about to sign up with a template company.
    – need to get domain and practice address.


    2016-12-08 | jan.s
    Template Intro email sent. Will avoid the word "template" for the call.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-12-08 | Danny | #64783 |

    Website: $295 (1-time) + $155/m*

    * 1st 12 months at $155 then $79/m


    2016-12-08 | chandra.t
    Charged.

    Leave a Comment:




    Restructured Proposal to Match Competitors 
    Estimates | 2016-12-07 | Danny | #64753 |

    “Hi Danny,

    Ok. We are ready to get started. I am warning you though, we will probably have a lot of questions! We are excited!

    Let me know the next step and thanks for all your help.

    Dr. Christy Taylor”


    Leave a Comment:




    Phone Conference 
    Estimates | 2016-11-21 | Danny | #63706 |

    Dr. Taylor called in a few mins after submitting inquiry. Decided to call to get straight to the point.

    Wants a basic site and focus on marketing. Talked to Inception already… inquired/emailed a few others but didn’t get a response.

    Went over with her our SILVER package which was more around her budget. Gave her overview of how it works and how it differs from template companies.

    Discussed Adwords which i recommended. Gave her overview of how it works which she liked.

    SEnt her contract and examples so she can review with her husband. Assured her of our competitive rate by telling her to let me review before finalizing with anyone.


    2016-12-01 | danny.n
    told dr i understand how busy she can be since we work with drs only. Told her I'll touch base with her via email next week.
    2016-12-01 | danny.n
    "Danny, Thanks for your email. Things are crazy with us at the moment, so I apologize for the delay in responding. Your offer is incredible, and I appreciate it very much. Let me get back in touch with you within the next few days and we can get started. Best, Dr. Christy Taylor"
    2016-11-29 | danny.n
    SK: 9:47am
    2016-11-29 | danny.n
    sent dr a long response, basically pointing out that she'll be paying more after 2 years and getting a crappier product. Told her I can match the payment structure. Assured her teh quality, pricing and support again which is superior to the other company who is offering her a template.
    2016-11-29 | danny.n
    "Hi Danny, Thanks for speaking with me the other day regarding our new website. Unfortunately, your pricing is a bit too steep for us as we get off the ground. Another company has quoted us at the following: Pricing: Because you are opening a new practice, I am happy to offer you a discounted setup fee. The Standard Service discounted setup fee is $295 (usually $395) and the monthly subscription fee is $155. If you are able to offer something similar, we may be interested in working with your company. We are also not interested in doing Google AdWords just yet. We will have to wait and make room for it in the future budget. Is this your main avenue of obtaining new patients? Or do you work diligently with the website and other strategies to bring in new traffic? Let me know. Thanks again for your help! Dr. Christy Taylor"

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    christytaylor.360temp.com

    Intro & Gallery URL: 2016-12-08
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template
    2016-12-08
    2016-12-08

    Website


    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-12-07 | Danny | Restructured Proposal to Match Competitors Ordered

    Silver


    Initial: 1 Payments of $295
    Monthly: $155*


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * $155/m (1st year). After 1st year, monthly converted to $78/m.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-11-21 | Danny | Phone Conference Expired

    Silver


    Initial: 2 Payments of $999
    Monthly: $78


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x includes all default features listed on page 2

    Google Adwords

    Regular Price:

    Initial: Payments of $0
    Monthly: TBD (see notes)

    Medford, MA - Estimated budget around $200-$400 per month. No Contract. Will reconnect once site launches.

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-12-01 | danny.n
    told dr i understand how busy she can be since we work with drs only. Told her I'll touch base with her via email next week.
    2016-12-01 | danny.n
    "Danny, Thanks for your email. Things are crazy with us at the moment, so I apologize for the delay in responding. Your offer is incredible, and I appreciate it very much. Let me get back in touch with you within the next few days and we can get started. Best, Dr. Christy Taylor"
    2016-11-29 | danny.n
    SK: 9:47am
    2016-11-29 | danny.n
    sent dr a long response, basically pointing out that she'll be paying more after 2 years and getting a crappier product. Told her I can match the payment structure. Assured her teh quality, pricing and support again which is superior to the other company who is offering her a template.
    2016-11-29 | danny.n
    "Hi Danny, Thanks for speaking with me the other day regarding our new website. Unfortunately, your pricing is a bit too steep for us as we get off the ground. Another company has quoted us at the following: Pricing: Because you are opening a new practice, I am happy to offer you a discounted setup fee. The Standard Service discounted setup fee is $295 (usually $395) and the monthly subscription fee is $155. If you are able to offer something similar, we may be interested in working with your company. We are also not interested in doing Google AdWords just yet. We will have to wait and make room for it in the future budget. Is this your main avenue of obtaining new patients? Or do you work diligently with the website and other strategies to bring in new traffic? Let me know. Thanks again for your help! Dr. Christy Taylor"