Vision Express Optometry

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102699




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    Start Cancellation Process closed
    Task: Other | 2017-01-24 | Justin | #67927 |

    Please start cancellation process


    Leave a Comment:




    Remove Tempsite closed
    Task: Website | 2017-01-24 | Belinda | #67904 |

    Please delete tempsite


    2017-01-24 | jan.s
    The custom Surge tempsite and user for Vision Express Optometry were deleted, closing task.

    Leave a Comment:




    Cancellation Note 
    Notes | 2017-01-24 | Justin | #67881 |

    Client wants to work with a company that would specialize in e-commerce.

    ————————————————-

    Hello Justin,

    hope all is well. I apologize for the delay on moving forward with the project.
    I spoke to my husband, and he did look into your company’s websites. He feels that
    the shopping card/e commerce is the main part of his new website since it will focus mainly
    on selling/marketing contact lenses. and we didn’t not fully informed of what optimized 360
    could offer.
    Dr. Shin would like to look into other ecommerce specializing company for now. could you
    advise me on how to follow up with the payment that’s already been deducted off of credit card?

    thank you for your help- and I apologize for all the inconveniences.
    Danielle shin


    Leave a Comment:




    Refund Request closed
    Task: Accounting | 2017-01-24 | Justin | #67880 |

    Hello Justin,

    hope all is well. I apologize for the delay on moving forward with the project.
    I spoke to my husband, and he did look into your company’s websites. He feels that
    the shopping card/e commerce is the main part of his new website since it will focus mainly
    on selling/marketing contact lenses. and we didn’t not fully informed of what optimized 360
    could offer.
    Dr. Shin would like to look into other ecommerce specializing company for now. could you
    advise me on how to follow up with the payment that’s already been deducted off of credit card?

    thank you for your help- and I apologize for all the inconveniences.
    Danielle shin


    2017-01-24 | chandra.t
    Refunded $1999 back to Visa ending in 0274. Stopped all pending charged.

    Leave a Comment:




    Apply Template Design closed
    Ticket: Website | 2017-01-23 | Desirae.G | #67803 |

    Please apply template “Kevin” to the website and customize information from their current website. Use colors from https://www.1800contacts.com/


    2017-01-24 | desirae.g
    Closing this ticket as client is cancelling. Brijesh, please do not finish this.
    2017-01-24 | justinn
    Please halt project - see notes
    2017-01-24 | justinn
    Client would like to stop project - see notes
    2017-01-24 | developerbrijesh
    please clearly describe.
    2017-01-23 | catherine.c
    Kevin template already applied.

    Leave a Comment:




    Follow Up 
    Notes | 2017-01-12 | Desirae.G | #67110 |

    Called Dr. Shin and left VM. Will also send a follow up email and call again tomorrow.


    2017-01-24 | justinn
    Hello Justin, hope all is well. I apologize for the delay on moving forward with the project. I spoke to my husband, and he did look into your company's websites. He feels that the shopping card/e commerce is the main part of his new website since it will focus mainly on selling/marketing contact lenses. and we didn't not fully informed of what optimized 360 could offer. Dr. Shin would like to look into other ecommerce specializing company for now. could you advise me on how to follow up with the payment that's already been deducted off of credit card? thank you for your help- and I apologize for all the inconveniences. Danielle shin
    2017-01-17 | justinn
    Emailed F/U and CC'd Belinda and Desirae
    2017-01-13 | desirae.g
    Update - left VM on office #. Will follow up next week
    2017-01-12 | desirae.g
    FYI Justin

    Leave a Comment:




    Design Notes 
    Design | 2017-01-04 | Desirae.G | #66468 |

    Although Dr. Shin wants a new website to advertise his office and other things, he also wants a shopping cart. He currently has a shopping cart for the Fontana location http://visionexpressfontana.com/ and claims he is working on another shopping cart for http://visionsource-visionexpress.com/ (OOGP?). Belinda and I explained the ins & outs of shopping carts and how the product catalog he would want is completely managed by the shopping cart (3rd party company). He does not like the look of the current shopping cart he has with yourlens.com, and he was under the impression that we could redesign it. I called to explain the following things and left a VM:

    -cost effective to keep your current shopping cart
    -$20k-$50k anywhere you go to build a shopping cart from the ground up
    -customized shopping cart limits what companies you can go through
    -it’s more than just listing products; there are a lot of features/aspects that need to be customized to -cater to each individual product (prescription, financial, etc…)
    -we should split this up into 2 parts: the website itself and the shopping cart
    -the shopping cart is a whole other entity
    -we would have to see your current shopping cart to see what we are working with as far as customization
    -since you want a new website for your practice, what we can do is work on designing a new website for you with all of the comprehensive pages while you decide what to do with the shopping cart

    Will follow up with another phone call, but if I can’t get a hold of him, I will send this via email.

     

    Design wise, he is pretty open to colors as long as it’s bold/bright (like 1 800 contacts). Wants the same layout as that website too.


    2017-01-12 | desirae.g
    Called Dr. Shin and left VM. Will also send a follow up email and call again tomorrow.
    2017-01-12 | alec.j
    Desirae, how about to call again before they decide to cancel the project!
    2017-01-05 | desirae.g
    My response:

    "Thank you for the update. Feel free to contact me if you have any other questions or concerns. We want to accommodate you as best as we can, and we are still able to create a beautiful website for you with the scope of the things I mentioned in the other email.

    In regards to payment and pricing, I will have Justin contact you with further details."
    2017-01-05 | desirae.g
    Danielle's response:

    "Good morning- Thank you for the detailed info. I am going to forward your email to Dr.Shin and see how he would like to move forward with the project. Because shopping cart is the main focus of the website, I am not sure whether he would like to continue or put a halt on the project. My other question is that I already paid for the initial fee to start up the project, do u happen to know if Dr.Shin decided not to move on with your company?

    Thank you for your help-
    Danielle"
    2017-01-04 | desirae.g
    Emailed Dr. Shin with the details I was going to explain over the phone and CC'd Justin. Will call again tomorrow to clarify.

    Leave a Comment:




    DQ Submission 
    Design | 2017-01-04 | Desirae.G | #66446 |

    Your Name: Danielle Shin
    Desired Domain(s): Eyeloveeye.com
    Do you have an existing Site? Yes
    IF yes, please provide login credentials: Current two office webpages are designed by Avilient company sponsored from vision source. However, Dr. Shin has a domain purchased in the past personally to design a webpage to market and sell contact lenses and and possibly add frames as well( depending on how the website project goes). He may be would like to incorporate his two office webpages along with this eye love eye.com to advertise his practices and attract his patients to give an easy access to purchase the contact lenses. He’s open to various options or suggestions to maximize the use of the webpage.
    Practice Name: Vision Express Optometry
    Secondary Title (Dr. Name): Dr. David Shin
    Tagline (slogan): Eye love eye
    Practice Address
    16803 Valley Blvd Suite A
    Fontana, CA 92335
    Practice Telephone: (909) 3490299
    E-mail for Patients: Ve3490299@gmail.com
    Will you be the decision maker during this process? Yes
    Sections:
    -Social Media Links
    -Featured Services
    -Promotions
    -Testimonials
    -Video
    -Contact Form
    -Membership Logos
    -Office Map
    -Doctor’s Bio
    -Office Summary
    -Contact Lense Sales
    Overall Feel:
    -Modern
    -Traditional
    -Elegant
    -Lots of Content
    Please Give us Examples of Websites You Like: Vision Direct and 1800 contacts We would like the designs to be as close as above listed websites
    Light or Dark: Light Background (dark text)
    -Bright
    -Deep
    -Neutral
    Image Types:
    -People
    -Flowers/Colorful
    -Specialty (Medical, Dental…)
    Ethnicity:
    -Caucasian
    -Hispanic
    -Asian
    -African American
    Age Group:
    -Children
    -Teen
    -Adults
    -Elderly
    Demographic:
    -Retired
    -Working Class
    -Business (ex: downtowns)
    -Upscale
    Specialty: Contact Lense Sales
    Top 3-4 Services” List each contact lenses along with pricing to sell Promotions Eye health/ contact Lense care Office info
    Any Additional Comments/Requests? I would like to webpage to be solely to target selling various brands of contact lenses. And add two office advertising, office info, schedule an appt etc.


    2017-01-04 | desirae.g
    Fontana location: http://visionexpressfontana.com/

    Leave a Comment:




    Phone Call 
    Notes | 2017-01-04 | Desirae.G | #66444 |

    Dr. Shin scheduled a call for today @ 10am


    Leave a Comment:




    Designer Reassignment closed
    Task: Website | 2017-01-03 | Belinda | #66307 |

    Desirae, please let me know when you start, would like to discuss the technical portion of the site; I have sent intro while you were out.


    2017-01-03 | desirae.g
    Emailed Dr. Shin designer intro. Closing task.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-12-30 | Belinda | #66270 |

    Hello Dr. Shin,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-12-30 | Belinda | #66271 |

    Please create temporary site and include client original content (if any).


    2017-01-09 | jan.s
    FTP credentials were recorded on CP.
    2017-01-09 | jan.s
    The custom Surge tempsite and user for Vision Express Optometry were created, Jetpack and SiteStats were activated, Jotforms were added, imported default Optometry content via ContentCopier, copied additional information from current website, and submitted an FTP ticket to Pagely support, closing task.
    2017-01-06 | alec.j
    Jan, would you please update this task? is there any issue for creating that?

    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-12-30 | Justin | #66265 |

    This website will be geared towards the doctor’s business for Contact Lens.
    They like a website similar to 1-800-contacts or vision direct,

    Main focus is on contact sales & retail with hopes to add sunglasses and eye glasses in the future. They will potentially break from Vision Source and potentially have us create a practice website and link these two together

    This is NOT for his practice! Wife Danielle is very nice.

    Sent Design Questionnaire

    They have a EMR software that they want to create a login button portal for


    Leave a Comment:




    New Order – Gold Package (via Phone) closed
    Task: Accounting | 2016-12-30 | Justin | #66264 |

    Gold: $4,000 + $79/m

    Ordered via Phone (visa ending in – 0274)


    2016-12-30 | chandra.t
    Charged and sent invoice.
    2016-12-30 | justinn
    please send client invoice

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-11-01 | Justin | #62293 |

    Spoke with Danielle? – her phone had such bad reception – breaks in and out – tried my best to have her repeat and try to puzzle the conversation together – they had a bad experience with vision source – wants to promote their contact lense – has two locations & two domains – wants to potentially split from vision source – explained to her I am familiar with them – will send proposal – her husband is meeting with vision source tonight – she will potentially call me tomorrow – sent proposal


    2016-12-20 | justinn
    Emailed F/U
    2016-12-16 | justinn
    LM
    2016-12-14 | justinn
    LM & Emailed F/U
    2016-12-06 | justinn
    so sorry for delaying the project. I am ready to start up asap (even though i have very little knowledge in optical field), but my husband says he's got lots of bills to catch up before he hands me his payment information. sorry! danielle
    2016-12-06 | justinn
    Good morning, Justin. thank you for the email. office has been very busy with the end of year approaching and the remodeling. yes, my husband still would like to move forward with your company, but as of right now he has other priorities to catch up before the year ends. Within a week for sure, I could make a payment to start building a webpage with your company. when it's ready to go, I will give you a call. thank you! Danielle Shin
    2016-12-05 | justinn
    LM & Emailed F/U
    2016-11-16 | justinn
    Spoke with Danielle - very nice - wants to wait a few weeks (Mid december) - wants to move forward with our company - just waiting for cash flow
    2016-11-09 | justinn
    LM
    2016-11-08 | justinn
    Thank you for the prompt response, my husband will be happy to hear the news. Let me ask him to make a final decision tonight and I will get back to you. Thank you for all your info- Danielle Sent from my iPhone
    2016-11-08 | justinn
    Good morning, Justin- sorry I missed ur call, Monday was a hectic day with kids. While I was discussing the overall structure of webpage, eyehub sent me their proposal but we did not like the layout and how the focus is on office ad instead of contact lense sales. My husband, David, would like the website to be pretty similar to 1800 contact or vision direct where the main focus is on retail sales of contact lenses (he hopes to add optical glasses and sunglasses for sales in a near future). Then have a link or brief tabs that link to his two offices. I am not sure if that's possible for u to create- Thank u!
    2016-11-07 | justinn
    LM
    2016-11-03 | justinn
    Thank you, Justin for all the information- my husband is extremely interested in starting a new biz adventure with your company. He's going over your proposal and working on gathering questions for me to ask you. As soon as we have it organized, we will get back to you via email or phone call. Thank you! Danielle Shin Sent from my iPhone
    2016-11-02 | justinn
    opened via sidekick

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-12-30
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2017-01-09
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup: 2017-01-09
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-12-30
    2016-12-30
    Mobile
    Fluid Responsive
    2016-12-30

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-11-01 | Justin | Website Estimate Ordered

    Gold Package


    Initial: 2 Payments of $1,999
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-12-20 | justinn
    Emailed F/U
    2016-12-16 | justinn
    LM
    2016-12-14 | justinn
    LM & Emailed F/U
    2016-12-06 | justinn
    so sorry for delaying the project. I am ready to start up asap (even though i have very little knowledge in optical field), but my husband says he's got lots of bills to catch up before he hands me his payment information. sorry! danielle
    2016-12-06 | justinn
    Good morning, Justin. thank you for the email. office has been very busy with the end of year approaching and the remodeling. yes, my husband still would like to move forward with your company, but as of right now he has other priorities to catch up before the year ends. Within a week for sure, I could make a payment to start building a webpage with your company. when it's ready to go, I will give you a call. thank you! Danielle Shin
    2016-12-05 | justinn
    LM & Emailed F/U
    2016-11-16 | justinn
    Spoke with Danielle - very nice - wants to wait a few weeks (Mid december) - wants to move forward with our company - just waiting for cash flow
    2016-11-09 | justinn
    LM
    2016-11-08 | justinn
    Thank you for the prompt response, my husband will be happy to hear the news. Let me ask him to make a final decision tonight and I will get back to you. Thank you for all your info- Danielle Sent from my iPhone
    2016-11-08 | justinn
    Good morning, Justin- sorry I missed ur call, Monday was a hectic day with kids. While I was discussing the overall structure of webpage, eyehub sent me their proposal but we did not like the layout and how the focus is on office ad instead of contact lense sales. My husband, David, would like the website to be pretty similar to 1800 contact or vision direct where the main focus is on retail sales of contact lenses (he hopes to add optical glasses and sunglasses for sales in a near future). Then have a link or brief tabs that link to his two offices. I am not sure if that's possible for u to create- Thank u!
    2016-11-07 | justinn
    LM
    2016-11-03 | justinn
    Thank you, Justin for all the information- my husband is extremely interested in starting a new biz adventure with your company. He's going over your proposal and working on gathering questions for me to ask you. As soon as we have it organized, we will get back to you via email or phone call. Thank you! Danielle Shin Sent from my iPhone
    2016-11-02 | justinn
    opened via sidekick