Bridge Tower Dental

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    Profile ID: 102621




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    Web Edits 1/26 closed
    Ticket: Website | 2018-01-26 | jessica.c | #117017 |

    BridgeTower Blessing page (http://bridgetowerdental.com/bridgetower-blessings/): Change the link for”Enter Current BridgeTower Blessing Campaign” to this site: https://ahaboise.ejoinme.org/MyEvents/20172018BoiseGoRedLuncheon/tabid/863380/Default.aspx


    2018-01-26 | catherine.c
    emailed completed.

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    Videos are Down 
    Notes | 2017-12-29 | jessica.c | #112887 |

    Videos on services pages are down and showing the code on the live page. I have informed Amber that the code provided may not work and that is why the videos continue to have an error.


    2018-01-02 | jessica.c
    Email from Amber: "These are the codes that are directly from Casey for use on the website, they are all listed right on their site for use."
    2017-12-29 | catherine.c
    video codes added back to services pages

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    add missing featured images closed
    Task: Website | 2017-12-15 | Catherine C. | #110499 |

    On this category page: http://bridgetowerdental.com/category/adult-dentistry/

    Add in the missing featured images from here: http://content.360sites.net/


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    add video code closed
    Task: Website | 2017-12-15 | Catherine C. | #110485 |

    Add video code from email, hide featured image on service page.


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    recreate into a page closed
    Task: Website | 2017-12-13 | Catherine C. | #110104 |

    Convert this category to a page:  http://bridgetowerdental.com/category/adult-dentistry/

    Page will need to look exactly the same. Below each text blurb, add a “Learn More” button. Button color should match color of site. Use this page as example: http://deanzasmiles.com/services/

    For services without an image, find a photo to fill in.


    2017-12-15 | catherine.c
    Confirmed no need to change pages. Place videos on each service page, not on category page. closing this task.
    2017-12-13 | catherine.c
    Please hold on this task. Waiting for response from Amber - if we can keep images on category and place videos on each service page.

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    Meta Tags & Descriptions 
    Notes | 2017-12-11 | jessica.c | #109526 |

    BTD Meta-Descriptions 11-2017

    Search Terms: Family Dentist Meridian ID / Nampa ID / Star ID / Eagle ID and
    Dentist Meridian ID / Nampa ID / Star ID / Eagle ID
    Dentist Near Me

    Web Page: BTD/Home

    Meta Tag – (50 Max characteristics and spaces) :
    Meridian Family Dentist & Braces – BridgeTower DDS (50)

    Meta Description – (150 Max characters and spaces)
    You can trust Dr. Cox and his team to take care of your family. They are honest, gentle, and personable experts in all things dental – even braces! (148)

    —-

    Search Terms: General Dentist Meridian ID / Nampa ID / Star ID / Eagle ID

    Web Page: BTD/Home

    Meta Tag – (50 Max characteristics and spaces) :
    Meridian General Dentist & Braces – BridgeTower DDS (50)

    Meta Description – (150 Max characters and spaces)
    You can trust Dr. Cox to take care of all your dental needs. His team members are skilled and personable experts in all things dental – even braces! (150)

    —-

    Search Terms: Dental Implants Meridian ID / Nampa ID / Star ID / Eagle ID

    Web Page: BTD/Services/Adult Dentistry/Dental Implants

    Meta Tag – (50 Max characteristics and spaces) :
    Natural-Looking Dental Implants – BridgeTower DDS (49 characters and spaces)

    Meta Description – (150 Max characters and spaces)
    Dr. Cox’s expertise in painless tooth replacement will have you smiling with confidence! Read or watch videos regarding implant options, costs, etc. (148)

    —-
    Search Terms: Dental Mini-Implants Meridian, ID / Nampa ID / Star ID / Eagle ID

    Web Page: BTD/Services/Adult Dentistry/Mini-Implants

    Meta Tag – (50 Max characteristics and spaces) :
    Mini-Implant Experts – BridgeTower Dental (41 characters and spaces)

    Meta Description – (150 Max characters and spaces)
    Dr. Cox skillfully and gently places mini-implants to secure your dentures – you will soon be smiling with confidence! Watch this video to learn how. (148)

    —-
    Search Terms: Dental Crowns Meridian ID / Nampa ID / Star ID / Eagle ID

    Web Page: BTD/Services/Adult Dentistry/Crowns

    Meta Tag – (50 Max characteristics and spaces) :
    Dental Crowns / Smile Makeover – BridgeTower DDS (50 characters and spaces)

    Meta Description – (150 Max characters and spaces)
    Restore a tooth or renew your smile with the Valley’s very own Major Makeovers Dentist! Videos and stellar patient reviews available here. (138)

    ___
    Search Terms: Orthodontist Meridian ID / Nampa ID / Star ID / Eagle ID and
    Braces Meridian ID / Nampa ID / Star ID / Eagle ID
    Orthodontics “ “
    Invisalign Meridian Idaho “ “
    Clear Braces Meridian Idaho “ “

    Web Page: BTD/Services/Orthodontics

    Meta Tag – (50 Max characteristics and spaces) :
    Meridian Braces and Family Dentist – BridgeTower DDS (50)

    Meta Description – (150 Max characters and spaces)
    You can trust Dr. Cox to take care of all your dental needs, including braces. That means you don’t have to go elsewhere for cleanings or fillings! (148)

    Page Edits:
    1. Please ensure all page content is NOT covered by the review and call us buttons. Example: Adult Services – Titles (Implants) are covered by review and call us buttons.
    2. Add Mini-Implant as separate category in Adult Services and move the video from dental implants into the mini-implant category


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    Videos Missing from Previous Tickets closed
    Task: Website | 2017-12-07 | jessica.c | #109227 |

    #1 – Videos are missing from the previous tickets #107773 and #107448

    #2 – Videos missing from posts:
    +Mini-Implant
    +Periodontal Disease
    +Composite Tooth-Colored Fillings
    +Crowns & Bridges
    +Removable Dentures
    +Dental Implants
    +Inlays and Onlays

    #3 – Videos missing have not replace ft. image on adult dentistry page.

    Please check before closing.


    2017-12-18 | catherine.c
    keep images in category, videos on services pages. edits completed.
    2017-12-13 | catherine.c
    reference #110104. Checking on category/page, waiting for response from Amber. When this is decided, will add videos.
    2017-12-12 | catherine.c
    video scripts fwd from Jessica.
    2017-12-12 | developersohan
    I can not add javascript code. I can only use short codes, with short code these video is not working.
    2017-12-11 | jessica.c
    Video codes are in ticket that was not completed properly. I have also added them to dropbox: (https://www.dropbox.com/sh/k7iuz97p31jnlkv/AAAW2TXs6Evy2Vn1WqS4KyRaa?dl=0)
    2017-12-11 | developersohan
    Need Video codes.

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    Video Edits 12/1 closed
    Ticket: Website | 2017-12-01 | jessica.c | #107773 |

    #1 – Replace the ft. image on the Adult Dentistry page (http://bridgetowerdental.com/category/adult-dentistry/) for the following topics:
    +Mini-Implant
    +Periodontal Disease
    +Composite Tooth-Colored Fillings
    +Crowns & Bridges
    +Removable Dentures
    +Dental Implants
    +Inlays and Onlays

    #2 – Mini Implant(http://bridgetowerdental.com/mini-implant/): Upload the the following text:
    If you have a loose, uncomfortable denture, stabilizing it with mini-implants can be an excellent solution.

    The denture is held in place by narrow implants that have been placed in the jaw. The denture snaps onto the implants in your jaw, keeping the denture secure in your mouth, but allowing you to remove it when necessary.

    Mini-implants are often used where there is not enough jawbone for conventional implants, or to temporarily stabilize a denture while conventional implants are healing.

    The procedure

    Although each case will be unique, placing a mini-­implant retained denture generally involves several steps. First, we check your denture to confirm that it is suitable for use with mini-implants.

    Next, we completely numb the area to make you comfortable. We make a shallow channel in the jaw for each implant, and then we guide the implants through these channels into the jawbone.

    We modify your denture by adding attachments that fit over the implants. Last, we snap the denture into place, check the fit and your bite, and your denture is ready for use.

    The benefits of a denture retained by mini-implants

    Mini-implants have several advantages. They make dentures much more stable in the mouth, so you can chew and talk more easily. They are generally ready for use in just one or two appointments. We can often modify your existing dentures to fit over the implants. And the dentures are removable for easier cleaning and checkups.

    With proper homecare and regular checkups, your mini-implants and denture can provide a secure and natural-looking smile.”


    2017-12-04 | catherine.c
    emailed completed.

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    Google Analytics Account 
    Notes | 2017-12-01 | jessica.c | #107691 |

    LisaKay’s email: glamperchick@gmail.com has been granted admin level to add users.


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    Edits via Email 11/30 closed
    Ticket: Website | 2017-11-30 | jessica.c | #107448 |

    #1 – The Orthodontics page title needs to be corrected to what it was before. The title tag is in the wrong location.

    #2 – Types of Perio Disease page (http://bridgetowerdental.com/types-of-periodontal-disease/): Change the page title to “Periodontal Disease”

    #3 – Remove “Periodontal Bone Graft” from the website.

    #4 – Mini Implants (http://bridgetowerdental.com/mini-implant/): Place the video code at the top of the page, centered. (Code found in PDF attached)

    #5 – Periodontal Disease (http://bridgetowerdental.com/types-of-periodontal-disease/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    #6 – Composite Tooth Colored Fillings (http://bridgetowerdental.com/composite-fillings-tooth-colored-fillings/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    #7 – Crowns & Bridges (http://bridgetowerdental.com/crowns-and-bridges/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    #8 – Removable Dentures (http://bridgetowerdental.com/removable-dentures/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    #9 – Dental Implants (http://bridgetowerdental.com/dental-implants/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    #10 – Inlays & Onlays (http://bridgetowerdental.com/inlays-and-onlays/): Place the video code on the right of the page, replace the ft. image.(Code found in PDF attached)

    Please check before closing.


    2017-12-12 | catherine.c
    scripts forwarded from Jessica's email - see ticket #109227 for adding video scripts. All others reviews from this ticket.
    2017-12-11 | jessica.c
    Wrong account Sohan.
    2017-12-11 | developersohan
    for http://michaelpeelle.360sites.net/cervical-disc-arthroplasty/, no doctor found when I check now. and for http://michaelpeelle.360sites.net/lumbar-medial-branch-block/, the doctor is used in statistics, should I change it?
    2017-12-04 | catherine.c
    Emailed LisaKay for scripts. The ones from attached PDF did not work.
    2017-12-04 | catherine.c
    For #4-10, could you reformat each post so it doesn't use the featured image. create a placeholder for code in divi builder and I can add the scripts in.
    2017-12-02 | developersohan
    for 4-10, I can do it as a admin because of script

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    Update Link on Blessings Page closed
    Ticket: Website | 2017-11-14 | jessica.c | #104527 |

    On Blessings page (http://bridgetowerdental.com/bridgetower-blessings/), update the link for the button “Enter Current BridgeTower Blessing Campaign” to (https://www.gofundme.com/wyakinwarriors)


    2017-11-18 | catherine.c
    Ticket has been completed. Closing ticket.

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    Email Edits 11/3 closed
    Ticket: Website | 2017-11-03 | jessica.c | #102095 |

    #1 – Homepage: Update the meta tag and meta description:
    Meta Tag :
    Meridian Family Dentist & Braces – BridgeTower DDS

    Meta Description –
    You can trust Dr. Cox and his team to take care of your family. They are honest, gentle, and personable experts in all things dental – even braces!

    #2 – Dental implant page (http://bridgetowerdental.com/dental-implants/): Update the meta tag and meta description:
    Meta Tag –
    Natural-Looking Dental Implants – BridgeTower DDS

    Meta Description –
    Dr. Cox’s expertise in painless tooth replacement will have you smiling with confidence! Read or watch videos regarding implant options, costs, etc.

    #3 – Crowns page (http://bridgetowerdental.com/crowns-and-bridges/): Update the meta tag and meta description:
    Meta Tag –
    Dental Crowns / Smile Makeover – BridgeTower DDS

    Meta Description – (150 Max characters and spaces)
    Restore a tooth or renew your smile with the Valley’s very own Major Makeovers Dentist! Videos and stellar patient reviews available here.

    #4 – Orthodontics page (http://bridgetowerdental.com/category/orthodontics/): Update the meta tag and meta description:
    Meta Tag –
    Meridian Braces and Family Dentist – BridgeTower DDS

    Meta Description – (150 Max characters and spaces)
    You can trust Dr. Cox to take care of all your dental needs, including braces. That means you don’t have to go elsewhere for cleanings or fillings!

    #5 – Create a post for “Mini-Implant” and add to adult services category.

    #6 – Move the ‘mini implant procedure’ video to the ‘Mini-Implant post


    2017-11-07 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-06 | catherine.c
    Please fix #4 and 6.

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    Video Placement Question 
    Notes | 2017-10-04 | jessica.c | #93067 |

    “Jessica, it appears when I look through our Caesy Cloud set up that the videos should be up how LisaKay wants them. I see that the links to the videos are there but from what I understand, LisaKay wants the video to appear instead of the stock photo. Is this what you understood also? So the link I posed below takes you to Caesy Cloud support and shows us how to make the actual video appear not just the link. To me it looks like that’s already been done on Caesy’s end.

    https://pattersonsupport.custhelp.com/app/answers/detail/a_id/16144/kw/16144

    I guess I’m just not understanding what the next step needed is.

    – Amber”


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    Confusion of Their Package 
    Complaint | 2017-09-26 | Justin | #90555 |

    Hi, Justin.

    Could you please send me the actual contract that we signed and dated for our website design? I do not have a copy with our payment records. Thank you.

    LisaKay Cox, MBA

    —————————

    Lisa,

    The proposal in which I have provided was what you had ordered via phone with us.
    I can send you an invoice for the payment you have made on the day you ordered.

    Would that work?

    I can have my accounting department send you any type of receipt needed.

    Thank you,

    —————————

    Hi, Justin.

    I have a business consultant who has been coaching me on some SEO/design issues and she has offered to make some changes to our site. I would like to work with her, as she and her husband are highly regarded in the SEO industry. She needs to have full access to our site. I do not have any recollection of a conversation, nor do I have record of a contract in which we agreed that the design of this custom site did not allow us full access. Please let me know what needs to occur for my consultant to gain this access.

    Thank you,

    —————————

    Lisa,

    Any changes that Amber would like to make on the site, as Admin, we will be more than happy to assist with the changes.
    I will not be able to give you full admin access to the site but Amber will have an editorial access to itself to make changes such as:
    Editing/Adding/Removing Content on Existing Pages
    Adding as Many Pages as Needed
    Change Title Tag
    Change Meta Description
    You can provide her access to your site by accessing the login button at the bottom of your website.
    User: lk@outofthebox.buzz
    Pass: you should have your password
    If forgotten, you can reset the password and the email reset would go to lk@outofthebox.buzz
    Please let me know if you have any further questions or clarifications.

    Thank you,

    —————————

    Hi, Justin.

    Thank you for that clarification; however, Amber is not my consultant. I want my consultant who is a professional SEO expert to have access to my account to make the changes beyond the ones you list. What needs to happen for us to gain this access? I was told this was a fully custom site, built from scratch, for us to have the ability to change whatever we saw fit. I did not agree to limited access or ownership. This is a great opportunity for our business to utilize the mastery of a highly regarded expert in the SEO industry. Please tell me how we can resolve this issue.

    Thank you,

    Hi again, Justin.

    I rummaged through my notes from our conversations and ran across this order form that you prepared for us. It clearly states that we ordered a package which includes ownership of our site and design. I also found my hand written notes from our conversation which substantiates the order form 360 prepared. I have included a photo of the order form since I do not currently have access to a scanner.

    Please advise. Thank you,

    —————————

    Lisa,

    As you compare the two proposals, what you paid for vs what you are showing:
    Optimized360 Gold Pkg JPG: (Gold: $4,000) – Comes with Ownership
    Bridge Tower Dental PDF (Custom Gold: $3,000) – You have the option to buy ownership of the website for $1,000
    Your site is in fact built from scratch. You did not utilize any design in our gallery as a template.

    I’ve also attached the two invoices in which you can compare with your bank statements that we only charged $3,000 which was the order form of Bridge Tower Dental PDF attached.
    We went with this option for the financial aspect of it and you were assured and still, am assured that you can purchase ownership of the website for $1,000 at ANY given time in the future.

    Ownership if more for doctors who have an IT in the office that can manage the website for them. At that point, there is no recurring cost from our company.
    We discussed that since, we will be taking care of the website for you, there’s no point in having the ownership right off the bat.

    In regards to the changes to your website, we are not saying you can not make changes to your sites content/pages. We are addressing that we can take care of the more advanced aspects of your website since the team here managing your site are developers with knowledge of coding & etc… You will also be able to access the site to make changes to specific areas as you please.

    If you need any specific changes, please do address them to us and we will take care of the changes onto the website for you.

    In regards to your SEO, your on-site SEO is optimized already. If you look to be more aggressive, you can invest into some Off-Site SEO in which we provide for our clients.
    Off-Site SEO has nothing to do with your website or changing anything on your site, it has to do with building your reputation online throughout the web.

    We’ve created a specific page on our site to educate our clients and provide more information for them between the difference.
    https://optimized360.com/dental-marketing/
    Our company offers this feature in our 360Plan on our packages page as you can see.
    But if you wish to be more aggressive, you can spend additional hours towards SEO (Off-Site) like the other competitors on the 1st Page of Google for their city and specialty.

    Our company provides SEO for $25/hour on an on-going basis.

    Thank you,


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    Web Edits submitted via Email 9/21 closed
    Ticket: Website | 2017-09-21 | jessica.c | #89478 |

    #1 – Orthodontics Preventative Care page (http://bridgetowerdental.com/preventive-care/): Replace the ft. image with: https://www.shutterstock.com/image-photo/dentist-orthodontist-concept-young-woman-smiling-596341208

    #2 – On FAQ page (http://bridgetowerdental.com/faq/): Change the button for “Ask the Doctor” to link to this email: btdental@bridgetowerdental.com


    2017-09-21 | catherine.c
    Ticket has been completed. Closing ticket.

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    Changes submitted via email 9/19 closed
    Ticket: Website | 2017-09-19 | jessica.c | #88896 |

    #1 – Meet the team page (http://bridgetowerdental.com/about-us/): Remove Jessica’s headshot and bio.

    #2 – Orthodontics category page (http://bridgetowerdental.com/category/orthodontics/): Remove ‘sports mouth guard’


    2017-09-21 | catherine.c
    Ticket has been completed. Closing ticket.

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    F/U Meta Description 
    Notes | 2017-09-13 | jessica.c | #87197 |

    Emailed Amber.


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    Edits via email 9/1 closed
    Ticket: Website | 2017-09-01 | jessica.c | #84303 |

    #1 – Remove the Bridge Tower Dental watermark from all inner pages. Just have a blank white background.

    #2 – Homepage: Add meta description: “You can trust Dr. Cox and his team to take care of you and your family. They provide Meridian, Nampa, and Eagle Idaho with beautiful general, orthodontic, and cosmetic dentistry in their honest, caring dental practice. Located near Ustick and Linder. ”

    #3 – Meet the Team page: Add meta description: “You can trust Dr. Cox and his team to take care of you and your family. They are honest, gentle, and personable experts in general dentistry, orthodontics, and cosmetic procedures. Oh, and they’re fun to be around!”


    2017-09-14 | catherine.c
    Closing this ticket. Please create new ticket if she has more edits.
    2017-09-06 | jessica.c
    Emailed Amber about the 160 character limit. Waiting on her response.
    2017-09-06 | catherine.c
    Jessica - the meta descriptions won't allow all text because of limit.
    2017-09-05 | developersohan
    the meta description have maximum word limit. this is why these text are missing.
    2017-09-05 | catherine.c
    #2 - meta description is missing this text at the end - "osmetic dentistry in their honest, caring dental practice. Located near Ustick and Linder."
    #3 - meta description is missing this text at the end - " cosmetic procedures. Oh, and they’re fun to be around!”

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    Web Edits submitted via Email 8/29 closed
    Ticket: Website | 2017-08-29 | jessica.c | #83329 |

    #1 – Reviews page (http://bridgetowerdental.com/reviews/): Remove the watermark Background, just use a plain white background just for this page.

    #2 – Financial Topics page (http://bridgetowerdental.com/financial-topics-2/): Remove the watermark Background, just use a plain white background just for this page.

    #3 – Patient Portal page (http://bridgetowerdental.com/patient-portal/): Remove the watermark Background, just use a plain white background just for this page.

    #4 – New Patients page (http://bridgetowerdental.com/new-patients/): Remove the watermark Background, just use a plain white background just for this page.

    #5 – FAQ page (http://bridgetowerdental.com/faq/): Remove the watermark Background, just use a plain white background just for this page.

    #6 – FAQ page (http://bridgetowerdental.com/faq/): Remove the toggle ‘What is cracked tooth syndrome?’

    #7 – FAQ page (http://bridgetowerdental.com/faq/): Remove the toggle ‘Why premedicate?’

    #8 – Financing page (http://bridgetowerdental.com/financing/): the ‘CareCredit’ link at the top of the page does not work. In the editor, we add a hyperlink but on the public page it is not a hyperlink.

    #9 – Payment Options page (http://bridgetowerdental.com/payment-options/): The spacing between modules is not showing on the public page. In divi builder the modules are separated but on the live website they squish together.


    2017-09-01 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-09-01 | developersohan
    8 is done. for 5, as I am not a superadmin, when I save any page, the script breaks.
    2017-08-31 | jessica.c
    #5 - Code is showing. #8 - Link should open in a new tab.

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    Create Another Page Template closed
    Ticket: Website | 2017-08-29 | jessica.c | #83282 |

    Client would like ‘continue reading’ to appear at the end of the text, for each service, on category pages instead of at the very bottom of each service.

    http://bridgetowerdental.com/category/adult-dentistry/


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    Edits via email closed
    Task: Website | 2017-08-11 | jessica.c | #81555 |

    #1 – Service Category pages: “Continue Reading” will need to be moved back to the original spot at the end of the text, not right underneath the images.

    #2 – Add a ft. image for (http://bridgetowerdental.com/nitrous-oxide-procedure/)
    +Shutterstock Image: (https://www.shutterstock.com/image-photo/beautiful-getting-woman-inhalation-sedation-dental-553064398)

    #3 – Add a ft. image for (http://bridgetowerdental.com/treating-bruxism-teeth-grinding-and-ntis/)
    +Shutterstock Image: (https://www.shutterstock.com/image-photo/man-placing-bite-plate-his-mouth-537448591?src=uvuxWH1kbl14JDOfDBLJ8Q-1-1)

    #4 – Add a ft. image for (http://bridgetowerdental.com/treating-abfractions/)
    +Shutterstock Image: (https://www.shutterstock.com/image-photo/closeup-portrait-young-man-patient-dental-380062336?src=Eo4LAMDduX9rHDo9H8IMAg-1-42)

    #5 – Add a ft. image for (http://bridgetowerdental.com/periodontal-bone-graft/)
    +Shutterstock Image: (https://www.shutterstock.com/image-photo/closeup-portrait-young-woman-showing-his-617617109?src=-5auHwOPfjyiu2ra7fF4xQ-1-0)

    #6 – Replace ft. images for (http://bridgetowerdental.com/preventive-care/)
    +Shutterstock Image: (https://www.shutterstock.com/image-photo/sweet-little-girl-outdoors-curly-hair-119507401?src=MiU8l8mexspyvUpweznyfg-1-0)

    #7 – Inner Pages: Center the logo in the background.

    #8 – Remove the extra purple rectangle below “Call Us” CTA: See Screenshot (https://prnt.sc/g7cfwn)


    2017-08-17 | developerbrijesh
    we have done it. Please check
    2017-08-16 | developerbrijesh
    still working
    2017-08-14 | jessica.c
    #1 - "Continue Reading" should be to the right of the image, underneath the text. (See example: http://brettmangum.360sites.net/category/services/)

    #7 - Logo is not centered vertically. The navigation bar covers it.
    2017-08-14 | developerbrijesh
    please check we have done all the points.

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    CC Update 
    Accounting | 2017-07-26 | Chandra | #80412 |

    Abbey updated expiry date for CC on file (Visa ending in 8846).


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    Mobile Edit closed
    Ticket: Website | 2017-06-20 | jessica.c | #77922 |

    #1 – On Mobile: Homepage: Remove “Meridian, Idaho’s Exceptional General Dentist”

    #2 – On Mobile: Homepage: Replace “Thomas U Cox, DDS
    Providing Treasure Valley Families with Excellent Dental Care” with

    “Thomas U Cox, DDS

    Providing Excellent Dental Care to Meridian, Idaho
    and Treasure Valley Families ” and make sure it is centered.

    #3 – On Mobile: Homepage: Change the text to the paragraph at the top to “Dr. Cox loves being a family dentist in Meridian, ID because he enjoys patients of all ages. He and his team welcome children, teens, and adults to BridgeTower Dental. They are proud to offer gentle cleanings… Read More.” and read more should be linked to “Meet the team” page.


    2017-06-22 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-22 | catherine.c
    #2 - mobile only - Add this in italic smaller text centered below Thomas U Cox, DDS
    Providing Excellent Dental Care to Meridian, Idaho and Treasure Valley Families

    Leave a Comment:




    Add Call Tracking closed
    Ticket: Website | 2017-06-06 | jessica.c | #77027 |

    Please add the following code between the opening and closing headtag on our website. Thank you.

    /*<script async src=”//116755.tctm.co/t.js”></script>

    (Make sure to remove the /* from the script above before placing on the site)


    2017-06-07 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-07 | developersohan
    the link takes me to the http://bridgetowerdental.com/wp-login.php?redirect_to=http%3A%2F%2Fthomascox.360sites.net%2Fwp-admin%2F&reauth=1 where i can not login
    2017-06-07 | belinda.t
    username: 360developer103461 // pass: your password. In report, under FTP column, if site URL contains "360sites.net" please always login through there: thomascox.360sites.net/wp-admin
    2017-06-06 | developersohan
    Need wp login credentials

    Leave a Comment:




    Update Google Review Link closed
    Ticket: Website | 2017-06-01 | jessica.c | #76789 |

    #1 – Homepage: Leave A Review section: Update the link for the google icon to “https://www.google.com/search?q=Bridgetower+Dental,+3250+N+Towerbridge+Way,+Meridian,+ID+83646&ludocid=1254905359390701982#lrd=0x54ae5372e216983b:0x116a51c68d37799e,3”

    #2 – Reviews page: Update the link for the google image to “https://www.google.com/search?q=Bridgetower+Dental,+3250+N+Towerbridge+Way,+Meridian,+ID+83646&ludocid=1254905359390701982#lrd=0x54ae5372e216983b:0x116a51c68d37799e,3″

    #3 – Homepage: Footer: Update the link for the google icon to ” Desktop: Homepage: Leave A Review section: Update the link for the google icon to “https://www.google.com/search?q=Bridgetower+Dental,+3250+N+Towerbridge+Way,+Meridian,+ID+83646&ludocid=1254905359390701982#lrd=0x54ae5372e216983b:0x116a51c68d37799e,3”


    2017-06-02 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Mobile Website Landing Page closed
    Task: Development | 2017-05-31 | jessica.c | #76711 |

    Please make adjustments to the mobile site. This will just be the top portion of the site, according to the image:

    https://www.dropbox.com/s/b2fkvfres2k3w4n/mobile-thomas-cox-B.jpg?dl=0

    #1 – Mobile: Change the color of the navigation bar to #d1522f (See image)

    #2 – Mobile: Change the color of the text in the navigation bar to #fedcac (see image)

    #3 – Mobile: Remove the image of the tuscan villa, behind the logo, and make it a solid color #fedcac (see image)

    #4 – Mobile: Increase the size of the logo. (See image)

    #5 – Mobile: Switch the order of “Thomas U Cox, DDS” & “Meridian, Idaho’s Exceptional General Dentist” (See image)

    #6 – Mobile: Decrease the size of the text for “Thomas U Cox, DDS” & “Meridian, Idaho’s Exceptional General Dentist” (See image)

    #7 – The rest of the site should remain the same, the only changes are being made to the header/slider/mission statement area.


    2017-06-02 | developerbrijesh
    #6 we have fix this please check if you have any issue then tell us
    2017-06-01 | jessica.c
    #6 - Mobile: The size of "Meridian, Idaho's Exceptional General Dentist" needs to be reduced. Please see the image.
    2017-06-01 | developerbrijesh
    all points completed please check if you have any changes then tell us

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-05-26 | jessica.c | #76505 |

    #1 – Mobile: Floating button “leave a review” should be in two lines.

    #2 – Mobile: Floating button “call us” should be in two lines.

    #3 – Mobile: Floating buttons: they should be more square like shapes rather than rectangles.

    #4 – Desktop & Mobile: the “call us” floating button should be linked to the telephone number.


    Leave a Comment:




    Image Optimization closed
    Task: Website | 2017-05-25 | jessica.c | #76368 |

    Optimize images and run speed test.


    2017-05-26 | jessica.c
    Waiting till 5/30 to run another speed test for images.

    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-24 | jessica.c | #76312 |

    #1 – Call to actions: Call Us & Leave a Review: Swap the placement. Move call us to the right and vise versa.

    #2 – Call to actions: call us & leave a review: make sure the boxes have the same dimensions. Right now they are two different sizes.


    2017-05-30 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-25 | developersohan
    they both have 185 px under same class
    2017-05-25 | jessica.c
    #2- The floating buttons are still not the same size.
    2017-05-25 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-24 | belinda.t
    **referring to the floating buttons in purple.

    Leave a Comment:




    mobile edits closed
    Task: Website | 2017-05-17 | Catherine C. | #75898 |

    #1 – Logo in middle – please make bigger

    #2 – Call Us and Leave a Review floating buttons should be right below the menu bar, touching the bar.


    2017-05-18 | jessica.c
    Let me ask client how she would like to proceed with logo.
    2017-05-18 | rod.l
    Buttons moved. If we make the logo any bigger it will be blocked by the buttons and it may go outside of the slider image.

    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-12 | jessica.c | #75583 |

    #1 – Adult Dentistry page: add search bar.

    #2 – Children’s Dentistry page: add search bar

    #3 – Orthodontics page: add search bar


    2017-05-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-15 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-05-12 | jessica.c | #75581 |

    Please add videos from the company Casey Cloud to this website. Please them in appropriate pages mentioned below.

    Casey Cloud login: https://www.caesycloud.com/index.aspx
    username: btdental@bridgetowerdental.com
    password: BTd3ntal!

    Instructions for video code: https://pattersonsupport.custhelp.com/app/answers/detail/a_id/16144

    #1 – Dental Cleanings post: Add links to
    * Professional Care and Hygienists
    * HomeCare and Electric Toothbrush

    #2 – Cosmetic Dentistry page: add links to videos
    * Teeth whitening
    * Veneers
    * Implants
    * Crown and Bridge

    #3 – Peridontal Disease Treatment post: add links to videos
    * Diagnosis Periodontal Disease
    * Cardio Health and Perio
    * Diabetes and Perio
    * Smoking and Perio
    * Pregnancy and Perio
    * Low Birth Weight and Perio
    * Free Gingival Graft Procedure
    * Post-op Instructions – Periodontal
    * Post-op Instructions – Scaling

    #4 – Tooth-Colored Fillings (Composite Fillings) post: add links to videos
    * White Fillings
    * Post-op for Resin Fillings

    #5 – Crowns and Bridges post: add links to videos
    * Porcelain Crown Procedure
    * Core Buildup
    * All Porcelain Bridges
    * All Porcelain Crowns
    * 3 Unit Bridges
    * Post-op Instructions for Bridges

    #6 – Dental Implants post: add links to videos
    * Single Implant Procedure
    * Implant – Immediate Placement
    * Implant Bridge Procedure
    * Mini-Implant Procedure
    *Alternatives to Implants – Fully
    *Post-op Implant Instructions

    #7 – Root Canals: add links to videos
    * Post-op Root Canal

    #8 – Teeth Whitening: add links to videos
    * Home Whitening

    #9 – Tooth Extractions: add links to videos
    * Single Tooth Extraction Procedure
    * Post-op Instructions for an Extraction

    #10 – PFM Crowns: add links to videos
    * Porcelain Crown Procedure

    #11 – Tooth Replacement: add links to videos
    * All implant videos or link to Implant service
    * All Porcelain Bridges

    #12 – Please place the videos after the introduction paragraph, and before the “did you know” section on all services.

    #13 – Create a post for ‘bonding’: Add link to bonding video.

    #14 – Create a post for ‘treating abfractions’: add link to treating abfractions video.

    #15 – Create a post for ‘Treating Bruxism (Teeth Grinding) and NTIs’: add link to Treating Bruxism (Teeth Grinding) and NTIs video.

    #16 – Create a post for ‘Nitrous Oxide Procedure’: add link to Nitrous Oxide Procedure video.

    #17 – create a post for ‘treating snoring and sleep apnea’: add link to Treating Snoring and Sleep Apnea video.


    2017-07-11 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-05-22 | sanjay.d
    I am not able to find video for "Crown and Bridge". there is separate video from crown and Separate video for Bridge.
    There is no video with "Teeth whitening" title.
    2017-05-19 | jessica.c
    #2 - Missing "Teeth whitening" & "Crown and Bridge" video links.

    2017-05-18 | belinda.t
    #11 and #15 updated.
    2017-05-17 | jessica.c
    Spoke with Abby regarding the videos:
    #11 - Use 'Implant immediate placement procedure' & 'implant overdenture (lower). Remove 'lower' from the link.
    #15 - Use 'NTI procedure', 'Diagnosing Bruxism' & 'Diagnosing Abfractions'
    2017-05-16 | jessica.c
    Sent email to client to clarify.
    #11 - It says to add 'all implant videos'. So all the implant videos.
    #12 - Make sure the videos are added above the 'did you know' section on these pages.
    #15 - Diagnosing bruxism.
    2017-05-16 | sanjay.d
    I have added all the link to it's respected page. Following are few video link i was not able to find on caesycloud.com. Kindly provide suggestion. #2 – Cosmetic Dentistry page: add links to videos *Teeth whitening *Crown and Bridge 11 – Tooth Replacement: add links to videos * All implant videos or link to Implant service 12 - Please place the videos after the introduction paragraph, and before the “did you know” section on all services. 15 - *NTIs video.
    2017-05-15 | jessica.c
    Make sure the images are centered on the page.
    2017-05-15 | jessica.c
    #1 - Is working.
    2017-05-15 | developerhaseeb
    I am putting Iframe link ... or html link in text section of post.. nothing is working for me Can you please check... "" Thanks

    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-11 | jessica.c | #75521 |

    #1 – Mobile: Hero Area: Logo needs to be twice as big.

    #2 – Mobile: CTA (call to action’s): move ‘Chat with Us!’ & ‘Leave a Review’ to the top of the screen, right below the navigation bar.

    #3 – Mobile: CTA’s: replace ‘Chat with Us!’ to ‘Call Us’

    #4 – Mobile: CTA’s: ‘Leave a Review’ should go to ‘Review’ page.

    #5 – Adult Dentistry: convert category page to a post, make sure it looks the same.

    #6 – Children’s Dentistry: convert category page to a post, make sure it looks the same.

    #7 – Orthodontics: covert category page to a post, make sure it looks the same.

    #8 – Home Page: ‘Leave a Review’ section: Change the order of the social media icons to: Google, Yelp & Facebook. Remove Twitter.

    #9 – BridgeTower Blessings page: Add ‘View Album’ button below each image/event. Make sure the button links to the correct page.

    #10 – Phone Number: Should be linked to telephone number throughout the site.


    2017-05-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-18 | catherine.c
    #1 & #2 created in separate ticket. All others in list completed and reviewed.
    2017-05-17 | developerhaseeb
    #2 also buttons are already under menu.. can you send screenshot.. what showing to you. thanks
    2017-05-17 | developerhaseeb
    #1 Already try to make logo bigger.. if make bigger.. it goes out of slider scope..
    2017-05-17 | catherine.c
    Please complete corrections for #1 & #2.
    2017-05-15 | catherine.c
    #1 - Still too small. Client has requested that is is bigger.
    #2 - The call to actions need to be right below navigation bar, see desktop for reference. It needs to be almost touching the navbar.
    All other edits have been reviewed.
    2017-05-15 | developerhaseeb
    Content from second row.. right column is not showing up.. sometime text shows up.. and heading not.. Thanks
    2017-05-15 | developerhaseeb
    I am editing page.. but it is not working... here take a loook http://bridgetowerdental.com/wp-admin/post.php?post=1112&action=edit
    2017-05-12 | developerhaseeb
    i can't update point 8 and 10 from my end... have no access to those files.. these only can be edited from customizer. Please take a look in. Thanks
    2017-05-12 | rod.l
    Contact updated.
    2017-05-12 | jessica.c
    #10 - When I click on the phone number on the contact page, it does not open phone app. It still needs to be linked.
    2017-05-12 | rod.l
    Done.
    2017-05-12 | jessica.c
    Rod please take care of #8 & #10.
    2017-05-12 | jessica.c
    #1 - Still too small. Client has requested that is is bigger. #2 - The call to actions need to be righ below navigation bar, see deskstop for reference. It needs to be almost touching the navbar. #5 - not completed. Make sure the boxes are update under ft. services to go to new pages. Make sure menu is update as well. #6 - not completed. Make sure the boxes are update under ft. services to go to new pages. Make sure menu is update as well. #7 - not completed. Make sure the boxes are update under ft. services to go to new pages. Make sure menu is update as well.
    2017-05-12 | developerhaseeb
    #10 Phone number can't be linked from my end.. coming form customizer thanks
    2017-05-12 | developerhaseeb
    #8.. arranagement can't be changed.. it's same through out website or.. your framework.. and it's not editable from my end
    2017-05-12 | developerhaseeb
    #Logo is already showing 100%

    Leave a Comment:




    Casey Videos 
    Notes | 2017-05-10 | jessica.c | #75425 |

    https://pattersonsupport.custhelp.com/app/answers/detail/a_id/16144


    Leave a Comment:




    F/U 
    Notes | 2017-05-04 | jessica.c | #75032 |

    Called the office, left message with Glenda.


    Leave a Comment:




    Web Edits submitted via Email closed
    Ticket: Website | 2017-05-01 | jessica.c | #74698 |

    #1 – Please replace the Patient Portal tab that is static on the desktop and mobile site with a “Leave a Review” button that leads directly to the Google Leave A Review page. (https://www.google.com/#q=BridgeTower+Dental&lrd=0x54ae5372e216983b:0x116a51c68d37799e,1,)

    #2 -On the mobile site, when you click on the menu, the static buttons are covering up the top menu options. Please be sure that the mobile site does not have any obvious formatting issues.


    2017-05-10 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-08 | belinda.t
    Would like the static buttons to show BEHIND the dropdown menu. Please click on menu > services > you will see.
    2017-05-08 | developerhaseeb
    this is how it is showing on mobile.... static buttons are below the expanded menu. https://www.screencast.com/t/UOuzk8cCWdJ Thanks
    2017-05-05 | belinda.t
    We were able to log in via FTP listed.
    2017-05-04 | catherine.c
    We have given you access from the beginning. Please find that information. You should be able to do the edits with that login.
    2017-05-02 | developerhaseeb
    need full access to ftp to make edits. thanks

    Leave a Comment:




    F/U 
    Notes | 2017-04-27 | jessica.c | #74495 |

    Emailed LisaKay. Have not heard from her in awhile. Following up as a courtesy because we have not heard from them regarding edits in awhile.


    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-04-20 | jessica.c | #74017 |

    Mobile: The page titles appear behind the navigation bar. Please adjust the placement of the page titles to appear below the nav bar and CTA.


    2017-04-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-04-21 | developerbrijesh
    I have fixed please check and let me know if any tweaks.

    Leave a Comment:




    F/U 
    Notes | 2017-03-30 | jessica.c | #72551 |

    Sent LisaKay email to f/u. She has not answered most of my questions regarding edits.


    2017-04-19 | jessica.c
    Spoke with Abby regarding videos and patient portal. She will be contacting Caesy videos to get links or codes. She will also be contacting eaglesoft.
    2017-04-17 | jessica.c
    Called the office to speak with Abby regarding videos. She was unavailable.

    Leave a Comment:




    Web Edit closed
    Task: Website | 2017-03-30 | jessica.c | #72550 |

    The submit button in the form on the footer is not visible on some internet browsers.


    2017-04-04 | catherine.c
    tested on IE 8,9,10,11, edge. submit button is visible.
    2017-03-31 | developerbrijesh
    we have check this but we didn't find this issue so please share screenshot

    Leave a Comment:




    Web Edits closed
    Task: Website | 2017-03-22 | jessica.c | #71985 |

    On BridgeTower Blessing Form page, in the form add ‘Email Address:’ input field below ‘your name’


    2017-03-23 | catherine.c
    completed.
    2017-03-23 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    FAQ page closed
    Ticket: Website | 2017-03-02 | Catherine C. | #70640 |

    #4 – On FAQ page, dont display the answer for the first question unless it is clicked. Right now it is displaying the answer for Bad Breath. Shrink the module down to just the question.

    This can be done without function file.


    2017-03-10 | rod.l
    Ticket has been completed. Closing ticket.
    2017-03-10 | rod.l
    This is done. No function file touched..
    2017-03-09 | rod.l
    Brijesh, please provide us with the code needed to do this and we will review it.
    2017-03-09 | rod.l
    Please ask them for the code in order to review it. I wouldn't know how to do this.
    2017-03-08 | catherine.c
    Hi Rod, could you please do this one?
    2017-03-03 | developerbrijesh
    This can not be done without function file.so please confirm.

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-03-01 | jessica.c | #70587 |

    #1 – Replace Google + icon with google on home page and in footer.

    #2 -BridgeTower Blessing Form page: Please create a form for this page. (Replace New Patient Form on jotform) Input Fields: Your Name, Phone Number, Address, Name of Person You are Nominating, Why are you nominating them?


    2017-03-08 | catherine.c
    Emailed completed.
    2017-03-04 | developerbrijesh
    #1 complete please check
    #2 we have create jot form but we have unable add the form
    here form url
    https://form.jotform.me/70610125470444
    2017-03-03 | alec.j
    Brijesh, please update and finish the ticket ASAP

    Leave a Comment:




    blog – logo displaying over text closed
    Task: Website | 2017-03-01 | Catherine C. | #70557 |

    Please remove logo on the blog category – http://bridgetowerdental.com/blog/
    It’s covering the content.


    2017-03-02 | developerbrijesh
    I have remove the background image from blog and category page

    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-02-27 | Alec J. | #70305 |

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-24 | jessica.c | #70217 |

    #1 – CTA’s need to be towards the top of the screen on smaller screens. They are in the middle of the screen and need to be right below the navigation bar.

    #2 – On Adult Dentistry, Children’s Dentistry, & Orthodontics page: Move the watermark on the background to the center right of the page. It needs to display behind the text and not be covered by any of the ft. images on the posts.

    #3 – On BridgeTower Benefits, BridgeTower Blessings, & BridgeTower Bucks page, remove the watermark background. Replace with a blank white background.

    #4 – On FAQ page, dont display the answer for the first question unless it is clicked. Right now it is displaying the answer for Bad Breath. Shrink the module down to just the question.

    #5 – On Contact Page: Remove the watermark background and replace with blank white background. Hide “BridgeTower Dental” and replace it with their logo.


    2017-03-02 | catherine.c
    Emailed still working on #4 - created new ticket.
    2017-03-02 | catherine.c
    Emailed completed.
    2017-03-02 | developerbrijesh
    Done for below point Please check #1 - CTA buttons are not displaying on mobile view. #3 - Remove Watermark logo.
    2017-03-01 | catherine.c
    #1 - CTA buttons are not displaying on mobile view.
    #3 - Remove Watermark logo.
    2017-03-01 | developerbrijesh
    we have fix this please check if you have any changes then tell us.
    2017-02-28 | jessica.c
    #1 - CTA's need to be right below the navigation bar, almost touching it. On smaller screens they move way down on the page. Please correct this.
    2017-02-27 | developerbrijesh
    for this we need to work in function file please confirm can we work in function file.
    2017-02-24 | rod.l
    Please complete #4. Everything else is done.

    Leave a Comment:




    Going Live Notes 
    Notes | 2017-02-24 | Belinda | #70173 |

    Abbey (or someone from office called for JEssica) to go live. She emailed Jess the credentials, but I decided to help her right there. Logged into godaddy and only changed A record to point to us. Did not touch any other records (email is going to gmail).


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-02-24 | Belinda | #70172 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    www.bridgetowerdental.com/meet-the-team/
    www.bridgetowerdental.com/dental-procedures/
    www.bridgetowerdental.com/orthodontics/
    www.bridgetowerdental.com/faqs/
    www.bridgetowerdental.com/recommended-products/
    www.bridgetowerdental.com/financial-options/
    www.bridgetowerdental.com/standards-of-excellence/
    www.bridgetowerdental.com/appointment-request/
    www.bridgetowerdental.com/patient-reviews/
    www.bridgetowerdental.com/contact/
    www.bridgetowerdental.com/blog/
    www.bridgetowerdental.com/appointment-request-2/
    www.bridgetowerdental.com/dental-procedures/perio-protect-method®/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/dental-exams-cleanings/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/advanced-oral-cancer-screening/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/oral-pathology/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/fluoride-treatment/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/sealants/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/dental-x-rays/
    www.bridgetowerdental.com/dental-procedures/cleanings-prevention/home-care/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/composite-fillings/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-crowns-caps/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-fixed-bridges/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-veneers/
    www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/tooth-whitening/
    www.bridgetowerdental.com/dental-procedures/periodontal-disease/
    www.bridgetowerdental.com/dental-procedures/periodontal-disease/diagnosis/
    www.bridgetowerdental.com/dental-procedures/periodontal-disease/treatment/
    www.bridgetowerdental.com/dental-procedures/periodontal-disease/maintenance/
    www.bridgetowerdental.com/dental-procedures/restorations/
    www.bridgetowerdental.com/dental-procedures/restorations/dental-implants/
    www.bridgetowerdental.com/dental-procedures/restorations/composite-fillings/
    www.bridgetowerdental.com/dental-procedures/restorations/crowns-caps/
    www.bridgetowerdental.com/dental-procedures/restorations/dentures-partial-dentures/
    www.bridgetowerdental.com/dental-procedures/restorations/fixed-bridges/
    www.bridgetowerdental.com/dental-procedures/restorations/root-canal-therapy/
    www.bridgetowerdental.com/dental-procedures/dental-emergencies/
    www.bridgetowerdental.com/dental-procedures/sedation-dentistry/
    www.bridgetowerdental.com/dental-procedures/oral-conscious-sedation/
    www.bridgetowerdental.com/orthodontics/orthodontics/
    www.bridgetowerdental.com/orthodontics/orthodontics/orthodontic-treatment-braces/
    www.bridgetowerdental.com/orthodontics/orthodontics/orthodontic-treatment-phases/
    www.bridgetowerdental.com/orthodontics/orthodontics/braces-for-children/
    www.bridgetowerdental.com/orthodontics/orthodontics/braces-for-adults/
    www.bridgetowerdental.com/orthodontics/orthodontics/care-following-orthodontics-–-retainers/
    www.bridgetowerdental.com/orthodontics/clearcorrect-braces/
    www.bridgetowerdental.com/links/
    www.bridgetowerdental.com/smile-gallery/cosmetic-dentistry/
    www.bridgetowerdental.com/smile-gallery/cosmetic-dentistry/porcelain-veneers/
    www.bridgetowerdental.com/contact-us/

     

     


    2017-03-01 | catherine.c
    301s are set up. Prosites is giving cancelled site screen when pages are redirected.
    2017-02-27 | developerbrijesh
    we have add 301 Redirects please check if you have any changes then please guide us
    2017-02-24 | catherine.c
    #3 installed on site. Please do 301s. Do not redirect to same page name. Test each link when each one has been set up.
    2017-02-24 | chandra.t
    Completed #1.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-02-24 | Belinda | #70171 |

    Hello Dr. Thomas Cox,

    Congratulations! Your website is live and accessible to the public. Please refresh or clear your cache to view the website (your browser might have an older copy of the site)

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://bridgetowerdental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Web Edit 
    Notes | 2017-02-23 | jessica.c | #70075 |

    Added New Pt. paperwork and Health History pdf to new patient page.

    Emails:
    “Jessica-

    Here is a copy of the health history we use. Again, I did have to scan
    it, please let me know if we need a better copy.

    Thanks,

    Abby”

    “Jessica-

    Here is a copy of the new patient paperwork we have the patient fill
    out. I did have to scan the document, please let me know if we need a
    better copy.

    Thanks,

    Abby”


    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-02-21 | jessica.c | #69929 |

    #1 – Move ‘Chat with Us!’ CTA to the top left, right below the navigation menu. Keep ‘Patient Portal’ on the right and move it right below the navigation menu.

    #2 – On all inner pages: remove the inner-hero image and move the content/text up on the page.

    #3 – On all inner pages: add BridgeTower Dental logo to the background as a watermark. (Similar to http://bretmooso.360sites.net/)

    #4 – Footer: Add yelp icon and link to correct page.


    2017-02-24 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-02-24 | jessica.c
    #4 - Yelp icon not properly linked.
    2017-02-24 | developerbrijesh
    we have fix this please check
    2017-02-23 | jessica.c
    #1 - The CTA's need to be right below the navigation bar. They don't even line up correctly. Make sure they are right below the navigation bar and line up with each other. #3 -Fade the logo out more. It is appears too bright and the text overlaying it is hard to read.
    2017-02-23 | developerbrijesh
    we have complete #1 & #2 please check

    for #3 provide big logo image
    Fro #4 provide yelp page link

    Leave a Comment:




    Domain Account Change 
    Notes | 2017-02-21 | jessica.c | #69901 |

    Sent email to prosites to get eNom login credentials for domain.


    Leave a Comment:




    Web Edits closed
    Task: Website | 2017-02-14 | jessica.c | #69432 |

    #1 – On Services page, move “continue reading” to the end of the text paragraph, instead of below the image.

    #2 – About Us Page: The image next to ‘high standards’ needs more padding, the text is too close to the image.


    2017-02-16 | developerbrijesh
    done please check

    Leave a Comment:




    Complaint about Reviews 
    Notes | 2017-02-14 | jessica.c | #69388 |

    From LisaKay:

    “Hello, Jessica.

    I am a little confused because I received an email saying that my phone edits have been completed, but they are not as we discussed. There are children’s services in the adult section, adult services in the children’s section, ortho services in the blog section, the blog section is formatted incorrectly, the wrapping in the bios section was not done….. I think this version is simply incomplete or perhaps no one proofed the edits? In either event, here are some current edits – many of which were discussed earlier in our lengthy conversation.

    Please get me a proof-read version so we can get this site up and running while we make the remaining updates.

    Thank you”


    2017-02-20 | alec.j
    Jessica, have you addressed her requests and did you replied back to her?

    Leave a Comment:




    create office tour slider closed
    Ticket: Website | 2017-02-08 | Catherine C. | #69056 |

    Use these photos: https://www.dropbox.com/sh/r58l2j8ddeahg7z/AACT2G1XsLmVuAnvSFD2G5q6a?dl=0

    Create full size slider – same size as the one on this page – http://thomascox.360sites.net/about-us/

    Place right after first paragraph and before photo and “High Standards” header.


    2017-02-13 | catherine.c
    Images were not same size. Resized each image, made slider smaller. Emailed LisaKay completed.
    2017-02-10 | sanjay.d
    Slider updated.
    2017-02-10 | alec.j
    Sanjay, have you received this ticket? today is Friday and 3rd day of ticket.

    Leave a Comment:




    F/U from LisaKay 
    Notes | 2017-02-07 | jessica.c | #68892 |

    “Hi, Jessica. I received an email saying my changes had been completed. Does that include these changes as well? I guess I’m wondering if I have any open tickets. Thanks!”

    I explained to LisaKay that we are working on her tickets. We are waiting on images from her to complete some tickets and other take longer then our 1-3 business days to complete because it is more work.


    2017-02-08 | catherine.c
    Just emailed her that BridgeTower blessings page has been updated with her dropbox photos she commented on where to place each photo. There were office tour photos in her dropbox. Notified her we will create separate ticket for this edit.

    Leave a Comment:




    Web Edits Submitted via Email closed
    Ticket: Website | 2017-02-02 | jessica.c | #68552 |

    #1: Services: Under Adult Dentistry Category: Remove:
    -Non-surgical gum tx
    -gum surgery
    -crown lengthening
    -dental mouthguards
    -provisional restorations

    #2: Services: Under Adult Dentistry Category: Add: (Grab any content we can from content library)
    -Bone Grafting
    -Bonding
    -Teeth Whitening/Bleaching
    –At Home
    –In Office
    –Internal Bleaching
    -Dentures
    –Removable
    –Partial
    -Frenectomy
    -Wisdom Teeth Removal
    -Periodontal Care
    -Cosmetic Dentistry
    -Veneers
    -Inlays
    -Onlays
    -Crowns
    –Gold
    –Ceramic
    –PFM
    -Night Guard
    -Retainers
    -Tooth Replacement
    –Implants
    –Mini-Implants
    –Bridges

    #3: Services: Under Children’s Dentistry: Add: (Grab any content we can from content library)
    -Pediatric Dentistry
    -Cleanings and Exam
    -Tooth colored Fillings (Composite)
    -Preventative Orthodontics
    -Crowns
    -Fluoride
    -First Time Exam
    -Nitrous Oxide
    -Tooth Removal
    -Pulpectomy (Root Canal)
    -Sports Guards
    -Retainers
    -Space Maintainers

    #4: Services: Orthodontics: Description: Change the last sentence “Many patients appreciate the convenience and savings from eliminating the need of scheduling and paying two doctors instead of one!” TO “Many patients appreciate the convenience and savings that comes from working with one consistent doctor! ”

    #5: Services: Under Orthodontics: Remove:
    -What is an orthodontist
    -When is the best time to consult an orthodontist
    -Partial Dentures

    #6: Services: Under Orthodontics: Anytime “orthodontist” is used and replace with either “us”, “Dr. Cox”, “doctor”, “dentist” or “dentist trained in orthodontics”
    (this occurs many times in the treatment descriptions)

    #7: Services: Orthodontics: Types of Braces: Replace Invisalign with Clear Correct.

    #8: Services: Orthodontics: Orthodontic Preventive Care: Add under FAQ:
    “Will my post-op instructions apply to every visit? Example of rewording requested above:

    Possibly. There may be some visits where you are told to wear elastics or activate your expander until your next visit. It is important to never leave your dentist’s office until you have a thorough understanding of your responsibilities at home. Continue to use proper brushing and flossing techniques and follow Dr. Cox’s recommendations regarding your periodic cleanings and examinations. Be sure to contact us if you have any post-op questions.”


    2017-02-10 | catherine.c
    #6 & #7 completed. No new ticket.
    2017-02-10 | catherine.c
    #3 completed. Creating new ticket for #6 & #7. Emailed LisaKay update.
    2017-02-10 | developerbrijesh
    we have complete please check if you have any changes then please guide us.
    2017-02-09 | catherine.c
    please complete #3
    2017-02-07 | jessica.c
    #3- Not completed. #6 - Any time the phrase "orthodontist" appears in the post, replace it with either "us", "Dr. Cox", "doctor", "dentist" or "dentist trained in orthodontics". #7 - Not completed correctly. "Clear Correct" needs to replace "Invisalign".
    2017-02-03 | developerbrijesh
    all points completed please check and also clearly describe #6

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-01-30 | jessica.c | #68303 |

    #1 – On Meet the Team Page: thomascox.360sites.net/about-us/
    Remove current photo – Create Divi Slider same size as this photo

    1st Slider (set to display for 5 seconds)  = https://www.dropbox.com/s/ye8hfh6msl5qw3s/Staff_Door.jpg?dl=0
    2nd slider (set to display for 3 seconds) = https://www.dropbox.com/s/11tx3wcvccyoi9u/Staff_Jump.jpg?dl=0
    Set automatic loop

    #2 – Remove Invisalign from anywhere on the website and replace with Clear Correct.

    #3 – On Contact Us Page: Add Meridian Chamber of Commerce logo and to their website. (http://meridianchamber.org/)

    #4 – On Contact Us Page: Add ADA logo and link to website. (http://www.ada.org/en)

     

    ORIGINAL TICKET:

    #1 – On Meet the Team Page: Below “Meet the Team” header, create a divi slider. The images need to transition between Staff_Door and Staff_Jump images. Staff_Door image should be on the screen for around 5 seconds and then switch to Staff_Jump. Staff_Jump image will on on the screen for 2-3 seconds and switch back to the original Staff_Door image.

    #2 – Remove Invisalign from anywhere on the website and replace with Clear Correct.

    #3 – On Contact Us Page: Add Meridian Chamber of Commerce logo and to their website. (http://meridianchamber.org/)

    #4 – On Contact Us Page: Add ADA logo and link to website. (http://www.ada.org/en)


    2017-02-03 | jessica.c
    Ticket has been completed. Closing ticket.
    2017-02-02 | sanjay.d
    Kindly check the size, after some size ADA start getting blurry.
    2017-02-02 | jessica.c
    Can you make the logos 30% bigger?
    2017-02-02 | sanjay.d
    Kindly review the logo on contact page.
    2017-01-31 | jessica.c
    The logo images are on the websites in the original ticket.

    Meridian Chamber of Commerce: http://meridianchamber.org/

    ADA http://www.ada.org/en
    2017-01-31 | sanjay.d
    Kindly provide logo Images for Meridian Chamber of Commerce and ADA, rest of done.

    Leave a Comment:




    Bridgetower page closed
    Ticket: Website | 2017-01-27 | Catherine C. | #68183 |

    Bridgetower Blessings page

    Add photos from her dropbox to this page. Jessica has more information on how LisaKay would like to arrange photos. Please ask her.


    2017-02-08 | catherine.c
    Photos added from dropbox. Emailed LisaKay.
    2017-02-01 | catherine.c
    1/27 - Notified LisaKay will take some time due to number of photos.
    2017-01-27 | catherine.c
    LisaKay's dropbox - https://www.dropbox.com/sh/h8mj4n01sta70he/AAC0oihtQ0r9zoK1ZsVyRAQQa?dl=0
    2017-01-27 | catherine.c
    LisaKay commented on photos here.
    https://www.dropbox.com/sh/b8rg1m7fg3n0g9k/AAA4HtjBZQtK_Ir-xVpih9tja?dl=0
    She is going through her photos and will let us know where photos will go on this page
    This is her dropbox she shared - https://www.dropbox.com/sh/h8mj4n01sta70he/AAC0oihtQ0r9zoK1ZsVyRAQQa?dl=0

    Leave a Comment:




    Navigation Menu closed
    Ticket: Website | 2017-01-23 | jessica.c | #67774 |

    #1 – Please change the main navigation menu from hamburger style to a full navigation menu. The background should be the same transparent background that is behind the logo on http://thomascox.360sites.net/

    #2 – Navigation Menu: Change the text from white to purple. (Use purple from “Chat with Us” CTA)


    2017-01-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-24 | catherine.c
    Emailed LisaKay completed.
    2017-01-24 | developerbrijesh
    navigation menu from hamburger style to a full navigation menu done please check.

    Leave a Comment:




    F/U 
    Notes | 2017-01-18 | jessica.c | #67516 |

    Emailed LisaKay explanation of custom coding she would like for “Meet the Team” page. She wanted to schedule a call Friday around noon but both Belinda and Jessica are unavailable during that time. Belinda emailed her to schedule a different time.


    2017-01-24 | belinda.t
    LisaKay would like to reschedule for tomorrow at 10:30am.
    2017-01-23 | jessica.c
    Hi LisaKay, I am following-up regarding your about setting up a phone conference. Please let us know your availability. Thank you

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-01-17 | jessica.c | #67380 |

    #1 – Home Page: Replace “What You Can Expect From Us Our mission as a team is to provide professional dental services that are technologically current, with a commitment to excellence. Every patient is important to us. Our concern is that every patient is treated carefully with special attention to their comfort, their time, and their needs. We strive to be of value to our patients with a goal to exceed their expectations.
    Edit”

    To

    “Thomas U Cox, DDS
    Meridian, Idaho’s Exceptional General Dentist

    Providing Treasure Valley Families with Excellent Dental Care
    Dr. Cox loves being a family dentist in Meridian, ID because he enjoys patients of all ages. He and his team welcome children, teens, and adults to BridgeTower Dental. They are proud to offer gentle cleanings, cosmetic solutions, implants, crowns and orthodontics (both traditional braces and invisible orthodontic trays) along with trusted general dentistry. If you are looking for a dentist near you who will treat your family like family, call us today!”

    #2 – Home Page: BridgeTower Blessings: Excerpt: Change “Loving Our Neighbors” to “Click Here to Enter Current BT Blessing Campaign”

    #3 – BridgeTower Blessings Page: Add:
    “BridgeTower Blessings embodies Dr. Cox’s team commitment go give back to their community, their country, and their world. Here are some highlights of the charitable work and community events we have been blessed to participate in!

    Photo: DR: Dr. Cox’s love for mission work began with his participation in the Institute for Latin America Concern(ILAC) program while studying dentistry at Creighton University. During his junior year, he was one of 8 students selected to travel to the mountains of the Dominican Republic and establish Emergency dental clinics in the jungle for several villages.He spend the entire summer providing oral surgery services for Dominican and Haitian people. They had no running water, no electricity, and no solid shelter. Their “clinic” consisted of a canopy created from a large sheet tied to several trees and a few simple folding chairs. Many patients walked for days in order to see a doctor and often presented mangos picked along the way as a form of payment.

    Photo: Honduras: In 2013, Dr. Cox had the pleasure of accompanying his daughter, Lucy, and her church youth group, to Honduras to work for Mission Lazeras along the Nicaraguan border. They built latrines for families near the Nicaraguan border.

    Photo: Haiti: In 2015, Dr. Cox and Lucy went on their 2nd mission trip together with the Deer Flat Youth Group to Port au Prince. The group taught classes and provided support for a summer school and orphanage.

    Photo: Caldwell Clinic: Whenever he can, Dr. Cox enjoys participating in community charitable events. One such event is the annual Caldwell Compassion Clinic which serves the underprivileged and uninsured residents of Canyon County. He provides free dental care.

    Photos (Egg Hunt, Kick Off, first Friday, Gridiron Gauntlet, Meridian Basketball, Optimist Football): Dr. Cox loves Meridian, Idaho! He has orchestrated community events like the BridgeTower Dental Summer Fun Kickoff, the BT Eggstravaganza, and the Meridian Chamber’s November 2016 First Friday.

    Sponsored local teams like Optimist Football and Meridian Basketball,

    And participated in local events like the Gridiron Gauntlet and Meridian Sports Fair.”


    2017-01-27 | catherine.c
    creating new ticket for Bridgetower. Emailed LisaKay these edits completed.
    2017-01-25 | catherine.c
    Added some photos to page - emailed LisaKay to identify which photos for each section.
    2017-01-18 | jessica.c
    Photos located in dropbox. Not sure which photos go to which paragraph.
    2017-01-18 | catherine.c
    Emailed LisaKay to send us photos.
    2017-01-18 | developerbrijesh
    we have complete all points please check and provide photo for #3

    Leave a Comment:




    Web Edit closed
    Ticket: Website | 2017-01-17 | jessica.c | #67378 |

    Add to Staff Bios Document to “Meet the Team” page.

    Format nicely with the rest of site.

    Staff-Bios-12_2016_Word
    2017-01-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-18 | catherine.c
    Emailed LisaKay completed. She will need to send photos for Ivy & Nicole.
    2017-01-18 | developerbrijesh
    we have add staff bio please check.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-01-13 | jessica.c | #67197 |

    Hello LisaKay and Dr. Thomas Cox,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://thomascox.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    PSD to WP (Surge FW): Thomas Cox closed
    Task: Website | 2017-01-03 | jessica.c | #66381 |

    *Use Surge framework
    *Fluid responsive!
    *please LINK ALL BUTTONS and feat. services accordingly!

    PARALLAX! (for the roof tile texture(“what you can expect”, stone wall(ft. services), and alleyway texture(Bridgetower benefits))

    Menu – Hamburger menu, pop out on the right side when clicked. Like: (http://www.batesdental.com/)

    Menu – Hover: Fade http://ianlunn.github.io/Hover/

    Buttons hover – “Sweep To Right” http://ianlunn.github.io/Hover/

    Ft. Services hover – Purple overlay over image. (See PSD)

    Ft. Services hover – Each service should perform like blog posts on (http://www.commonplaces.com/blog)

    Social Media icons (both home page AND inner pages) – “Fade” http://ianlunn.github.io/Hover/

    Testimonials – please make slider

    Inner pages – 1/4 size with logo (straight line, no “V” shape)

    BridgeTower – link accordingly


    2017-01-13 | alec.j
    Jessica,would you please update the Status "review", it's been five days!
    2017-01-09 | jessica.c
    Development was completed on Friday after hours. I have not had time to review.
    2017-01-09 | alec.j
    Jessica,would you please update the Status "review", it's been three days!
    2017-01-07 | developerbrijesh
    We have Complete Project On Live Server Please check. and Give Your Feedback.
    2017-01-06 | jessica.c
    FTP: thomascox
    PW: wOV#a8dEs@DF
    2017-01-06 | jessica.c
    Alec, I was waiting on pagely to generate a new password that has just been processed.
    2017-01-06 | alec.j
    Jessica, would you please update Brijesh
    2017-01-04 | developerbrijesh
    FTP details not working
    2017-01-04 | developerbrijesh
    We have start the project my local computer.
    2017-01-03 | developerbrijesh
    Please provide us FTP detail for this.
    2017-01-03 | jessica.c
    FINAL.psd in dropbox.

    Leave a Comment:




    Client Approved 
    Notes | 2017-01-03 | jessica.c | #66374 |

    LisaKay approved of the design.


    Leave a Comment:




    F/U 
    Notes | 2016-12-28 | jessica.c | #66073 |

    Called LisaKay, spoke to her briefly. She said she would call back tomorrow, Dec. 29th or Dec. 30th to discuss draft.


    Leave a Comment:




    F/U 
    Notes | 2016-12-20 | jessica.c | #65653 |

    Left message on voicemail, also sent email.


    2016-12-20 | jessica.c
    LK called to discuss feedback, sent email with drafts again.

    Leave a Comment:




    Updated Draft via Email 
    Design | 2016-12-16 | jessica.c | #65478 |

    Sent updated draft to LisaKay.


    Leave a Comment:




    Feedback 
    Design | 2016-12-14 | jessica.c | #65234 |

    Spoke to LisaKay:

    -Wants to use the black wrought iron frame around Bridgetower benefits banners
    -Remove the horizionatl swirls that go beyong banner
    -Add thicker/bigger white frame around Ft. Services Boxes (Try Black)


    Leave a Comment:




    Updated Draft via Email 
    Design | 2016-12-09 | jessica.c | #64962 |

    “Hi LisaKay,

    I hope your week has been treating you well. I have the updated drafts for your design. Design A has more of a realistic look to the wrought iron frame and the featured services have borders that match their section. Design B has a darker wrought frame and slight alterations. This design has a wood texture added to the banners of BridgeTower Benefits.

    A few things to note:
    -We did our best to make it look realistic to the best of our ability
    -The purple color chosen for this design isn’t traditionally found in nature. Hence why part of the design looks unnatural or realistic.

    URL Design A: https://www.dropbox.com/s/ajlwszu5m90autz/cox-thomas_7-a.jpg?dl=0

    URL Design B: https://www.dropbox.com/s/b9w5zfw2o2ymtso/cox-thomas_7-b.jpg?dl=0

    Please let me know your thoughts and feedback regarding the design and layout. If you approved of any of these designs we can move into development. Have a good weekend!

    Thanks,”


    Leave a Comment:




    CAESY videos – add to siteq closed
    Task: Website | 2016-12-08 | Catherine C. | #64796 |

    Services — 3 main categories: Adult Dentistry, Children’s Dentistry, Orthodontics. Each procedure will link to Casey video and Blog articles.

    Left voicemail for Abigail to go over which videos they would like to add to which services pages.


    2016-12-20 | catherine.c
    no response. closing.

    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-30 | jessica.c | #64238 |

    Left a voicemail on LisaKay’s cell and called office, left message with Abby.


    2016-12-02 | belinda.t
    Emailed All contacts and Jessica to check in on website progress.
    2016-12-02 | jessica.c
    Sent email Dec. 1st to follow-up.

    Leave a Comment:




    Add 2 staff photos closed
    Ticket: Website | 2016-11-30 | Catherine C. | #64236 |

    Meet the Team page
    make sure all photos are same size as doctor’s photo.

    Abby – https://www.dropbox.com/s/em8wdkaqfqkhbca/Abby_Indiv_Ivy.jpg?dl=0

    Amanda – https://www.dropbox.com/s/74dkguuf6zw36py/Amanda_Indiv.jpg?dl=0


    2016-12-01 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-30 | developerbrijesh
    We have Add Doctor Images Please Check

    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-29 | jessica.c | #64057 |

    Called LisaKay on Wednesday Nov. 23rd and Monday Nov. 28th to speak about design draft, left a message on voicemail both times.


    Leave a Comment:




    Menu Structure. closed
    Task: Website | 2016-11-21 | jessica.c | #63747 |

    1. Meet the Team (Group Photo: When cursor passes over each staff member, their individual photo pops up with their bio text.
    2. Dental Services:
    a) Adult Dentistry (Use a search button at the top to search through posts. Add videos and before/after photos.)
    b) Children’s Dentistry (Use a search button at the top to search through posts. Add videos and before/after photos.)
    3. Orthodontics:
    a) Traditional Braces
    b) Clear Correct
    4. Patient Reviews
    a) Read Reviews (We post with audio)
    b) Leave a Review (Content: Links to Google, Yelp, & Facebook)
    5. Bridge Tower Benefits
    a) For Business
    b) For Our Uninsured Patients
    6. Bridge Tower Blessing
    a) (Photo of Dr. & Staff participating in charitable events. Application/Nomination Button(Form they can complete/submit)
    7. Bridge Tower Bucks
    a) Text with Photos of Bucks Recipients.
    8. Accounts & Patient Forms
    a) Patient Portal
    b) NP Forms (Complete & submit)
    9. Patient Education
    a) Blog Topics/Articles Posted
    10. Contact Us
    a)Email Form (Email or leave a message)
    b) Request Appointment
    c) Chat with Us


    Leave a Comment:




    Updated Draft via Email 
    Design | 2016-11-21 | jessica.c | #63726 |

    Submitted a draft via email, too big to upload to CP.


    Leave a Comment:




    Design Notes 
    Design | 2016-11-17 | jessica.c | #63479 |

    Spoke to LisaKay about the updated design: cox-thomas_5.jpeg

    Notes
    1. “What You Can Expect From Us” play with the color of the text. Try black, green or purple to make it more readable.
    2. “Featured Services” swap out photos to match content.
    – “Adult Dentistry” Patient in chair, doctor behind. (Warm & Friendly)
    – “Children’s Dentistry” Child in dental chair.
    – “Orthodontics” Patient with braces in dental chair.
    3. “Read Our Reviews” use tiles from “What You Can Expect From Us” section. De-saturate/fade out the color to make it readable.
    4. Make it appear that each object is hanging from a cast iron (rustic) pole.
    5. Add excerpt with transparent background over the bottom of each benefit.
    -“Benefits” – “Dental Plans for Businesses & Un-Insured Patients”
    -“Blessings” – “Loving Our Neighbors”
    -“Bucks” – “They Spend Like Cash!”
    6. “Contact Us” section, change hours: M-T 8 AM-5 PM, F 9 AM – 1 PM.
    (7. Add Dental associations and organizations in a new section if it helps SEO.)


    Leave a Comment:




    Update Draft via Email 
    Notes | 2016-11-16 | jessica.c | #63309 |

    Sent client new design draft.

    Received response:
    “Hi Jessica.

    Sorry I was booked yesterday and could not return your call. I just received the changes I requested. I would like to invite our staff to take a look at it and get their feedback. It may be longer than I anticipated to get the pictures we want because of the difficulty of scheduling and our current staffing situation. We have a new receptionist who started yesterday, and are in the middle of hiring another assistant. For now, let’s use some stock photos and plan on changing them our when we get our professional ones done. I will send you some feedback on the stock photos later this morning, as well as the menu line up.

    Thanks so much! I think it is looking great!”


    Leave a Comment:




    Design Notes 
    Notes | 2016-11-14 | jessica.c | #63150 |

    Design Feedback:

    1.”Connect With Us” change to read “Read Our Reviews”

    2. Add Background Tiles to “Connect With Us” Section, italian tiles.

    3. Bridge Tower Benefits section: Arch “Bridge Tower” like logo & pamphlete. “Benefits” needs to be cursive.

    4. Bridge Tower Benefits section: Replace Benefits photo with hammer smash on benefits pamphlete or:
    http://www.shutterstock.com/lightboxes/51114286?verification_code=190bf4433ec7e97b425053f2c13c4c78

    5. Use “Bridge Tower Blessings” photo on Contact Us Section instead.

    6. Replace “Bridge Tower Blessings” photo:
    http://www.shutterstock.com/lightboxes/51760808?verification_code=8652b26bca687532feaeee6bc6d0755b

    7. Replace “Bridge Tower Bucks” photo:
    http://www.shutterstock.com/lightboxes/51761122?verification_code=93b155bd7e0c62beebfca3ed04337d1d


    2016-11-14 | jessica.c
    Smashing Piggy bank photo: http://www.shutterstock.com/pic-381040897/stock-photo-person-smashing-piggy-bank-with-hammer.html?src=jNEZduuEa_xJ-RHXU3nfRA-1-2
    2016-11-14 | jessica.c

    2016-11-14 | jessica.c
    Use draft cox-thomas_4_a.

    Leave a Comment:




    Design Notes 
    Design | 2016-11-08 | jessica.c | #62765 |

    Design Feedback:

    1. Get rid of the green backdrop behind the logo. Change the area around the logo to make it visible. (Faded out around (desaturate or transparent box that matches the building) Play around with the look.
    2. Use logo with building. (Change/alter colors of building to look more italian verand rather than mexican cantina. The logo can be altered/re-arranged.)
    3. “What YOu Can Expect From Us” Change the tile BG to different tile pattern. (Rounded and not so wavy. Italian roof tiles.)
    4. Change Font of BridgeTower Blessings to “Wisdom Script” or match it to an existing font we have.
    5. Ft. Services: Adult Dentistry first, Children’s Dentistry second and Orthodontics last.
    6. Purple buttons needs to match the staff shirts purple color.
    7. Testiomonials: Take away photo. Add buttons to link to other reviews such as google, yelp, etc.
    8. Take away the photos in the “Bridge Tower Benefits” section. Change to buttons.
    9. Overall there are too many photos of smiling happy people. Play around with this.

    Create an updated design based on these notes, use 3_b.


    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-07 | jessica.c | #62634 |

    Called Lisa to follow-up on design feedback. Left a message on her voicemail.


    2016-11-08 | jessica.c
    Called Lisa at 12:30 PT/2:30 MT. Left a message on her voicemail.
    2016-11-08 | catherine.c
    Lisa called back - please call her 12:30 PT/2:30 MT today. Thank you.

    Leave a Comment:




    main header photo & video links closed
    Task: Website | 2016-11-07 | Catherine C. | #62600 |

    From ticket #61659

    1. Meet the Team — includes the doctor, jumping photo is main header and then individual pics and bios pop up when cursor hovers over each person.

    2. Services — 3 main categories: Adult Dentistry, Children’s Dentistry, Orthodontics. Each procedure will link to Casey video and Blog articles.


    2016-12-08 | catherine.c
    Closing this task. Going over with Abigail which videos to add to site. Creating new ticket.
    2016-12-07 | developerbrijesh
    We have Email All Videos Iframe List.
    2016-12-06 | catherine.c
    Emailed Abigail to narrow down which CAESY video goes under which services.
    2016-12-01 | developerbrijesh
    We can't update iframe script in posts and pages.
    2016-12-01 | catherine.c
    Thank you. Please log in and add relevant videos to each service.
    Caesy Cloud
    login: btdental@bridgetowerdental.com
    PSWD: BTd3ntal!
    2016-12-01 | developerbrijesh
    We have cropped all Staff photo same like as Dr. image please check
    2016-11-30 | catherine.c
    1. All staff photos should be same size as doctor's photo. Please crop all larger photos.
    2016-11-29 | developerbrijesh
    Team page are created and please suggest which blog articles and Casey video are linked on each category.
    2016-11-28 | catherine.c
    1. Use these team photos - "Staff_Jump.jpg" should be first photo at the top centered and bigger. Add all other team photos. Replace doctor's photo with new one. Add each person's name and use "Bio Coming soon" for text.
    https://www.dropbox.com/sh/jh14w1vq5p2o8wo/AABp2edAkfXWl36d2FXrWmQGa?dl=0

    2. Will send this to you when available.
    2016-11-23 | catherine.c
    emailed doctor to clarify.

    Leave a Comment:




    Updated Draft Submitted via Email 
    Design | 2016-11-03 | jessica.c | #62459 |

    “Hello Lisa,

    We have updated the design draft for your website:

    https://www.dropbox.com/s/9tt0widb9d8wgeg/cox-thomas_3_a.jpg?dl=0
    https://www.dropbox.com/s/qxq7znb6laglq0y/cox-thomas_3_b.jpg?dl=0”


    Leave a Comment:




    Design Feedback and Changes closed
    Task: Website | 2016-11-01 | Belinda | #62264 |

    Will work off “cox-thomas_1_c.jpg”

    1. Replace logo with attached. She does not know where to put the logo (if it should be centered) but the photo will end up being staff welcoming a patient in the reception area. Please find a similar stock image to place there now.
    2. Add “Patient Portal” button similar to ‘chat with us’ maybe a different shade of purple?
    3. Replace “our mission” with “What You Can Expect From Us”
    4. Doctor section: instead of meet dr, replace it with the staff jumping photo found in dropbox. Add a button or link that goes to ‘meet our team’ page.
    5. Ft. Services: instead of individual icons, she wants to lay it out like the blog section with three categories: Children’s Dentistry, Adult Dentistry, Orthodontics. Use a stock image for Orthodontics and she will provide photos of dr+patient for other section (use stock for now)
    6. Testimonials: Add photo of doctor and patient as if THAT patient is telling the testimonial. Use stock image for now.
    7. Blog: remove the blog section.
    8. Add section below testimonials with three categories: Use your creativity but shouldnt be exactly the same as the “ft services: mentioned above

    1) Bridge Tower Benefits (In-House Plan for Employers to purchase for their staff & for Uninsured patients)
    2)Bridge Tower Blessings (Community and Charitable Events)
    3)Bridge Tower Bucks (rewards program)

    9. Overall she would like the color to pop more. Please make photos (where possible) more saturated and same w buttons.

    BridgeTower_logo_2017

    Leave a Comment:




    Follow Up 
    Design | 2016-10-26 | Belinda | #61991 |

    Called Lisa but was not available. Will continue to schedule. She has seen the designs however.


    2016-10-31 | belinda.t
    Lisa has been travelling and wants to setup appointment tomorrow at 11am Chicago time.

    Leave a Comment:




    Website Menu Items closed
    Ticket: Website | 2016-10-21 | Belinda | #61659 |

    Please adjust the menu to the following. Copy + paste info found on their website if any.

    Home — mission, philosophy
    Meet the Team — includes the doctor, jumping photo is main header and then individual pics and bios pop up when cursor hovers over each person.
    Services — 3 main categories: Adult Dentistry, Children’s Dentistry, Orthodontics. Each procedure will link to Casey video and Blog articles.
    Financial Topics — sublinks to Insured Patients, Uninsured Patients, Patient Portal (hopefully) and BridgeTower Benefits (see #4 below)
    Smile Gallery — Before and After photos with procedure label and links to videos and blog articles
    FAQ — includes an ask the doctor link and links to blog
    New Patients — Forms and Appointment Request
    Reviews —- pts can leave reviews and read from either Google, Yelp, Facebook, or HealthGrades
    Standards of Excellence —- Currently “our Practice”: includes safety, OSHA standards, sterilization and continuing ed stuff


    2016-11-07 | catherine.c
    header photo & video links created as separate task.
    2016-11-03 | developerbrijesh
    Done
    2016-10-28 | catherine.c
    Reviews - please create a reviews page & add to Top menu
    Add temporary reviews using divi builder testimonials
    Add buttons that link to Google, Yelp, Facebook, or HealthGrades

    Standards of Excellence - http://www.bridgetowerdental.com/standards-of-excellence/
    Create "Our Practice" page, add under "Meet the Team".
    Copy over all content from old site on Standards of Excellence page
    2016-10-27 | developerbrijesh
    Please clear "Reviews " and "Standards of Excellence" point and all others points are completed.

    Leave a Comment:




    Drafts Submitted via Email 
    Design | 2016-10-21 | Belinda | #61658 |

    I think the menu items are great! I’ve put a note for our developers to create the menu based on what you mentioned. We are going to pull information regarding the pages from your website combined with our content we have as well. That temporary site will be completed next week while we work on the design.

    Attached are design options that we have compiled. It was difficult to find photos that looked like your office mixed with people. So what we did was find Tuscany/Vinyard photos that have similar color. We’ve added “people” photos that were warmer to hopefully match the overall coloring of the site as well.

    Please review and let me know your feedback! Thank you!

    DEsign URL: https://www.dropbox.com/home/Design/Projects/cox-thomas/Output


    Leave a Comment:




    Create Design Base Off Notes closed
    Task: Website | 2016-10-12 | Belinda | #60998 |

    Please create a design based off the notes provided and our conversation yesterday. Please use batesdental.com and replace the images to buildings and textures that match her office (since her photos are too small). Please keep in mind colors and photos with people in them.

    http://www.shutterstock.com/pic-1128545/stock-photo-red-and-orange-roof-tiles-on-an-italian-residential-building-in-a-small-town-ceramic-slate-roof.html?src=Cv-LU98kIzuWaB1rPaKCZw-1-33

    Some photos I found, but not limited to:
    1. http://www.shutterstock.com/pic-1128545/stock-photo-red-and-orange-roof-tiles-on-an-italian-residential-building-in-a-small-town-ceramic-slate-roof.html?src=Cv-LU98kIzuWaB1rPaKCZw-1-33
    2. http://www.shutterstock.com/pic-225487915/stock-photo-il-borgo-di-vescine.html?src=8iIRKhs5gQuG68VYv2noDQ-1-44
    3. http://www.shutterstock.com/pic-141592414/stock-photo-yellow-roman-wall-texture-background-rome-italy.html?src=8iIRKhs5gQuG68VYv2noDQ-1-34
    4. http://www.shutterstock.com/pic-93813121/stock-photo-an-old-italian-lamp-isolated-on-brown-wall.html?src=z60IZGhWTJ5Q5W-u8Y4lDQ-1-46
    5. http://www.shutterstock.com/pic-373426879/stock-photo-window-at-the-pienza-city-wall-italy-tuscany-romantic-travel-grunge-floral-background.html?src=z60IZGhWTJ5Q5W-u8Y4lDQ-2-95
    6. http://www.shutterstock.com/pic-140780467/stock-photo-little-patient-at-the-dentists-office.html?src=JKfj0lDW8z-bZWyi_opN0A-5-16
    7. http://www.shutterstock.com/pic-85166092/stock-photo-dental-examination-while-the-assistant-is-working-on-a-laptop.html?src=JKfj0lDW8z-bZWyi_opN0A-5-46
    8. http://www.shutterstock.com/pic-288278078/stock-photo-people-medicine-stomatology-technology-and-health-care-concept-happy-male-dentist-showing-tablet-pc-computer-to-patient-girl-and-her-mother-at-dental-clinic-office.html?src=JKfj0lDW8z-bZWyi_opN0A-6-18
    9. http://www.shutterstock.com/pic-172858700/stock-photo-mountain-home-idaho-usa-june-16-2009-an-interior-image-of-the-operatory-in-a-modern-dentists-office-the-image-shows-the-patient-chair-lighting-tools-and-the-dentistassistants-c.html?src=JKfj0lDW8z-bZWyi_opN0A-3-24

    Please send updated design Thursday.


    Leave a Comment:




    Design Notes 
    Design | 2016-10-12 | Belinda | #60995 |

    BATESDENTAL.COM Wants the website to have the same layout but with their office photos. Their office is much warmer than this design but would like to utilize textures/office photos the way batesdental.com does.

    – wants office photos, but with people. she wants to introduce the people within the office as primary, physical office secondary.
    – their office is very Italian verdana, countryside feeling.
    – warm and inviting feeling
    – same sections, with exception of icon subject. likes icon style but instead of technical subjects, wants it to be more friendly. (ie: sedation needle vs patient sleeping)
    – use parallax
    – same menu style (hamburger)

    MYSANJUANCAPISTRANODENTIST.COM

    – basically the same as batesdental.com but with warmer colors that matches her office
    – she sent photos of office
    – wants to utilize plum, sage greens, greys, yellows (not as orange as this website)

    – wants a blog section like commonplaces.com

    ****Will utilize batesdental.com, but replace the pictures as a starting point.
    ***header fonts should be adjusted to something more romantic.


    Leave a Comment:




    Design INterview 
    Design | 2016-10-10 | Belinda | #60885 |

    Scheduled for Tuesday 1pm


    Leave a Comment:




    301s Redirects 
    Notes | 2016-10-06 | Belinda | #60686 |

    http://www.bridgetowerdental.com/meet-the-team/
    http://www.bridgetowerdental.com/dental-procedures/
    http://www.bridgetowerdental.com/orthodontics/
    http://www.bridgetowerdental.com/faqs/
    http://www.bridgetowerdental.com/recommended-products/
    http://www.bridgetowerdental.com/financial-options/
    http://www.bridgetowerdental.com/standards-of-excellence/
    http://www.bridgetowerdental.com/appointment-request/
    http://www.bridgetowerdental.com/patient-reviews/

    Contact


    http://www.bridgetowerdental.com/blog/
    http://www.bridgetowerdental.com/appointment-request-2/
    http://www.bridgetowerdental.com/dental-procedures/perio-protect-method®/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/dental-exams-cleanings/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/advanced-oral-cancer-screening/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/oral-pathology/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/fluoride-treatment/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/sealants/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/dental-x-rays/
    http://www.bridgetowerdental.com/dental-procedures/cleanings-prevention/home-care/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/composite-fillings/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-crowns-caps/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-fixed-bridges/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/porcelain-veneers/
    http://www.bridgetowerdental.com/dental-procedures/cosmetic-dentistry/tooth-whitening/

    Periodontal Disease


    http://www.bridgetowerdental.com/dental-procedures/periodontal-disease/diagnosis/
    http://www.bridgetowerdental.com/dental-procedures/periodontal-disease/treatment/
    http://www.bridgetowerdental.com/dental-procedures/periodontal-disease/maintenance/
    http://www.bridgetowerdental.com/dental-procedures/restorations/
    http://www.bridgetowerdental.com/dental-procedures/restorations/dental-implants/
    http://www.bridgetowerdental.com/dental-procedures/restorations/composite-fillings/
    http://www.bridgetowerdental.com/dental-procedures/restorations/crowns-caps/
    http://www.bridgetowerdental.com/dental-procedures/restorations/dentures-partial-dentures/
    http://www.bridgetowerdental.com/dental-procedures/restorations/fixed-bridges/
    http://www.bridgetowerdental.com/dental-procedures/restorations/root-canal-therapy/
    http://www.bridgetowerdental.com/dental-procedures/dental-emergencies/
    http://www.bridgetowerdental.com/dental-procedures/sedation-dentistry/
    http://www.bridgetowerdental.com/dental-procedures/oral-conscious-sedation/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/orthodontic-treatment-braces/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/orthodontic-treatment-phases/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/braces-for-children/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/braces-for-adults/
    http://www.bridgetowerdental.com/orthodontics/orthodontics/care-following-orthodontics-–-retainers/
    http://www.bridgetowerdental.com/orthodontics/clearcorrect-braces/
    http://www.bridgetowerdental.com/links/
    http://www.bridgetowerdental.com/smile-gallery/cosmetic-dentistry/
    http://www.bridgetowerdental.com/smile-gallery/cosmetic-dentistry/porcelain-veneers/
    http://www.bridgetowerdental.com/contact-us/


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-10-06 | Belinda | #60635 |

    Please create temporary site and include client original content (if any).


    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-10-06 | Belinda | #60634 |

    Hello Dr. Cox,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you.

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-10-05 | Justin | #60571 |

    Client has GREAT ranking – Meridian Dentist (1st Page 4th listing from the top) // Meridian Idaho Family Dentist

    PLEASE BE CAREFUL – SEO is very important to them and they want to show up higher so the need custom content & reference of keywords into the site

    They will have social medias connected to the site.

    Very nice – had a great convo with her

    Sent Design Questionnaire


    2016-12-09 | justinn
    please close

    Leave a Comment:




    New Order – Gold (via Phone) closed
    Task: Accounting | 2016-10-05 | Justin | #60570 |

    Gold Package: $3,000 + $79/m
    2016 Monthly Fee Waived

    Please email invoice


    2016-10-05 | chandra.t
    Charged and sent invoice.

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-10-05 | Justin | #60569 |

    Spoke with Lisa – finalized the proposal over the phone with my gameplan of separating the ownership – she can purchase it at any given time – she wanted me to match prosites but told her the difference and got close to what she wants


    Leave a Comment:




    Lead Response 
    Leads | 2016-10-05 | Justin | #60559 |

    Good morning, Justin.

    Sorry I was not able to talk yesterday.  I have had several long discussions with different people about this decision, and I just did not have all the information I needed yet for our discussion.

    Here’s where I am at:

    As you know, we currently have a template based website through Prosites with a custom logo. It is a DIY program and costs us about $65/month.  No one has been working with it for a couple years, so it needs a great deal of updating.  From an SEO standpoint, we usually get on the first page, #4-10 searching “Meridian Idaho Family Dentist”.  In order to get a good return on our money from a website overhaul, we need to be able to expect #1 or #2 from our top keywords.  Without that result, we might as well leave well enough alone, and do our own updating.

    We have looked at four different options:

    1.  Keeping Prosites as-is and doing it ourselves.  This would cost us $65/mo for the website, and about $4,000-$5,000 in my time for the next 12 months.  I would say we have about a 50% chance of getting our #1 or #2 spots.   Total cost:  $5780/12mo.

    2.  Do a custom site with Prosites:  They offered a complete custom re-design for $3,000 if ordered before Oct 31.   It could be either responsive or adaptive for the mobile version and be set up with initial SEO optimization.  Our current social marketing sites would be integrated into our website, as would any links to a patient portal, online forms, and patient reviews on Google, Yelp, Healthgrades.  The reviews are actually sent to our office, and patients can choose if and where they would like to post. I think we have a 65% chance of getting #1 or #2.  Total Cost:  $3,000 set up + $780 hosting + $2,000 of my time = $ 5780/12mo.

    3.  Do a custom site with 360:  Very similar package, except that your websites look more original,(but not sure that will lead to higher ROI).  The biggest benefit with you guys is that I think that you would provide better service and be able to provide more services I want with less time investment on my part. Also, I think we have a better chance of getting #1 or #2, perhaps 80%.  Therefore, total cost would be:  $4,000 set up + $948 hosting + $1200 my time = $6148/12mo.

    4. WEO custom site: Similar services and set up price as 360, but they charge extra for mobile site and emails.  Total cost would be $5100 + $118/mo + $1200 my time  =  $7716 / 12 mo.

    Other considerations:  we have a patient who we would like to use for social media management.  Also, we just signed a contract with Solutions Reach to improve our patient contact process.  It will be important our Website rep work with both our social management person and our Solutions Reach person to be sure all our services are working together and maximizing our collective ROI.  Ongoing SEO is very likely a service we will employ after our site is up and running for a few months and all three of you had similar pricing, so that was not included in this decision set.  We probably need that to substantially improve our chance for f#1.

    The bottom line is this:  I need to minimize our overall cost and my time while maximizing our chance of a #1 search ranking and call conversion.  I know you have a competitive guarantee of a price match +10%.  If you can honor that match and the 2016 monthly maintenance  waiver, we have a deal.  In other words, are you willing to design our site for $2700 and waive our maintenance for the remainder of 2016?

    Thank you, Justin.  I look forward to working together.

    Onward and Upward,


    Leave a Comment:




    Lead Response 
    Leads | 2016-10-04 | Justin | #60474 |

    Thanks for reaching out, Justin. I am waiting for a call back from someone and I will call you as soon as we wrap things up. Talk to you soon!


    Leave a Comment:




    Website Estimate (50 Min Convo) 
    Estimates | 2016-09-27 | Justin | #59959 |

    Lisa called in – saw our company – loved bates dental – wants to shw up well for SEO – is on 1st Page 4th listing from the top – explained to her what difference moving from 2 to 1 can be for her – she agrees – went over gold – wnet over reputation management – went over SEO – explained to her a lot of how everything works – she has a bad review on yelp – wants to get rid of – addressed to her to focus on webiste first then SEO for site then reputation management

    showed her Irvine, Jersey, & Federal Way for SEO – she really liked it

    Will want me to contact her next week


    2016-10-04 | justinn
    opened via sidekick
    2016-10-04 | justinn
    LM & Emailed F/U
    2016-10-03 | justinn
    called me but didnt leave a message - called back lm for her
    2016-09-30 | justinn
    Spoke with Lisa - had a 20 min convo - went over social marketing and seo - looking at another company that does appointment reminders and reputation management as well - will follow up next tues and hurs
    2016-09-29 | justinn
    opened via sidekick
    2016-09-27 | justinn
    opened via sidekick
    2016-09-27 | justinn
    Please mail
    2016-09-27 | justinn
    please mail

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-10-06
    Questionnaire: 2016-10-12
    Site Download/Site Sucker: 2016-12-19
    Temporary Site: 2016-10-06
    Concept: 2016-10-21
    Approved: 2017-01-03
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-01-13
    Design # and Download: 2017-01-11
    Image Optim: 2017-01-11
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2017-02-24
    Live Online: 2017-02-24
    Analytics Setup: 2017-01-11
    Analytics Report or Jetpack Setup: 2017-01-11
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-10-05
    2016-10-05
    Mobile
    Fluid Responsive
    2016-10-05

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-10-05 | Justin | Website Estimate Ordered

    Gold / No Ownership


    Initial: 2 Payments of $1,499
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 2016 Monthly Fee Waived

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2016-10-05 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2016-10-04 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-09-27 | Justin | Website Estimate (50 Min Convo) Expired

    Gold Package


    Initial: 2 Payments of $1,999
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month) - Order by 9.30.16 & receive 2016 Monthly Fee Waived Off

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-10-04 | justinn
    opened via sidekick
    2016-10-04 | justinn
    LM & Emailed F/U
    2016-10-03 | justinn
    called me but didnt leave a message - called back lm for her
    2016-09-30 | justinn
    Spoke with Lisa - had a 20 min convo - went over social marketing and seo - looking at another company that does appointment reminders and reputation management as well - will follow up next tues and hurs
    2016-09-29 | justinn
    opened via sidekick
    2016-09-27 | justinn
    opened via sidekick
    2016-09-27 | justinn
    Please mail
    2016-09-27 | justinn
    please mail