Ferrara Chiropractic

view source of this ticket to see code:

Holli Ferrara (holliferrara@yahoo.com) called in with the following changes:

+ On header image, caption currently reads: ” Dr. Ferrera is committed to providing affordable and quality care to patients of Lawton and surrounding areas.” The correct spelling is “Ferrara.”

+ On the Contact page, Hours currently read:
“Monday-Wednesday
9:00am – 12:30 pm & 3:00pm – 5:30pm
Thursday
9:00am-12:30pm”

The correct office hours are:
Monday – Wednesday
9:00am – 12:30 pm & 3:00pm – 6:00pm

There should be no hours listed for Thursday.

Services – replace this photo to one without needles

Discussed SEO and OM.

Quoted her $25/hr (10hrs). Currently #2 for SEO (Lawton Chiropractor). #1 for G+ but advised her to get more reviews cause #2 and #3 has a lot of reviews. She currently only has 2 reviews.

She will think it over with her hsuband regarding Adv SEO. Advised her to do so to maintain the ranking.

Please call HOLLI to discuss the website. She mentioned she submitted a ticket but it was not done. She request someone to call her.

Please relink their G+ icon on the website to the following:

https://www.google.com/maps/place/Ferrara+Chiropractic/@34.6119933,-98.4249793,17z/data=!3m1!4b1!4m5!3m4!1s0x87ad1f1e8d8f4743:0x728a92ebad00837!8m2!3d34.6119933!4d-98.4227906

Called. went to vm. lm. sent her an email letting her know i called.

DONE – 1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting

ferrarachiropracticclinic.com/
ferrarachiropracticclinic.com/request-an-appointment/
ferrarachiropracticclinic.com/about-us/
ferrarachiropracticclinic.com/chiropractic-services/
ferrarachiropracticclinic.com/acupuncture/
ferrarachiropracticclinic.com/office-information-directions/
ferrarachiropracticclinic.com/patient-paperwork/
ferrarachiropracticclinic.com/digital-x-rays/
ferrarachiropracticclinic.com/auto-accidents/
ferrarachiropracticclinic.com/conditions-we-treat/
ferrarachiropracticclinic.com/wp-content/uploads/2013/02/website-paperwork.pdf

Hello Holli Ferrara and Dr. Anthony Ferrara,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://ferrarachiropracticclinic.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

jessica.c@optimized360.com

Called Holli, left message. Also emailed her and domain registrar to get domain credentials.

Holli called to approve edits and to go live with website.

LM for Holli regarding completion of recent edits.

Holly requested an article about “prone adjusting”. Please write content for this service.

Holli was very upset that there was a ticket open over 2 weeks ago which was “not completed” and she was not notified on the update/progress as promised.

She was also upset about the overall design which looks “the same” and now regret whats the point of changing it in the 1st place and overall going with OPT360. Other issue is the social media mentioning that she already has one and not sure what we were doing assuming that we do autoposts which i had explained to her like I did before. She was just agitated and said that she doesn’t have time for this and that even this was taking up her time cause she’s extremely busy as it is.

I told her that I will make it right and ensure that I’ll be her primary contact if she has any concerns in the future. I didn’t want to go into explaining cause it was useless with her but just let her vent to me. Told her I will go ahead and waive 3 months for her for this. She just hung up.

At this point, I told jessica to contact holli to update her on the ticket that was opened over 2 weeks ago and make sure it is done correctly.

Emailed regarding additional changes to website.

Spoke to Holli over the phone about some web edits:

-Remove “Massage Therapy”, “Back Decompression”, & “Foot Care” from posts/services.
-Replace the featured image of Acupuncture post to Auricular Therapy related image.
-Change Acupuncture service/post to “Auricular Therapy”. Remove needle verbiage and replace with electrical stimulation therapy.
-Add “Prone Adjusting” post to services.
-Contact Page: Replace “holliferrara@yahoo.com” with “ferrara@fidnet.com”
-Update Jotforms with “ferrara@fidnet.com” and remove “holliferrara@yahoo.com”
-Add information about Free Consultations to home page body paragraph.

Hello Dr. Ferrara,

Your social media accounts have been updated and added to your website. To share the profiles with your patients, please see the links below:

Facebook: https://www.facebook.com/FerraraChiropractic/
Google Plus: https://plus.google.com/109100452322806085213
Twitter: https://twitter.com/FerraraChiro

If and when you would like to make an update to this profiles, please submit a ticket.

Thank you and let us know if you have any questions!

Jan
jan.s@optimized360.com

Hi there I do need to make some changes but I think it would be easier to do this over the phone. If possible could someone give me a call on my cell that would be the best way to reach me as I will be in and out of the office this week. 580 678-0889. Thank you

Hello Dr. Ferrara,

Your website is ready for your review.

We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

Temporary URL: http://anthonyferrara.360sites.net

LOGGING IN

Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

URL: http://anthonyferrara.360sites.net/wp-login.php?action=lostpassword

Username: anthonyferrara

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Belinda
belinda.t@optimized360.com

Hello Dr. Ferrara and Holli,

While we work on your website, we’d also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter, or Google Plus profiles created, please provide admin access to social@optimized360.net -OR- login credentials so that we may update what’s necessary.

Thank you, and we look forward to working with you.

Please center social media icons on the footer

Can you prep this site for review? They have minimal content and we can grab stuff from current site.

Please develop theme based on PSD file. Please also make the red dots glow like this website: http://beyondthesmiledental.com/

But not as intense glow.

Holli and Dr approved of the layout via email: Yes I did and he agreed. Let’s go ahead and work on development thank you.

1) Correct name on Ferrara Chiropractic
2) Increase font size make it bigger
3) Put “DC” behind my name
4) Border around logo like business card
5) Increase size of font on home, our team, our office, education, promotions, testimonials, contact us
WITH something to separate each category.
6) double the font size of the phone number and change the color to YELLOW with thin white border
7) Increase Si size of of neck, joint issues etc.
8) Change “back decompression” to shoulder injuries
9) Need a Special box border for New Patient forms

Design was too big to attached but used morales_lou as the design based but with greys and yellow accent.

ferrarachiropracticclinic.com/
ferrarachiropracticclinic.com/request-an-appointment/
ferrarachiropracticclinic.com/about-us/
ferrarachiropracticclinic.com/chiropractic-services/
ferrarachiropracticclinic.com/acupuncture/
ferrarachiropracticclinic.com/office-information-directions/
ferrarachiropracticclinic.com/patient-paperwork/
ferrarachiropracticclinic.com/digital-x-rays/
ferrarachiropracticclinic.com/auto-accidents/
ferrarachiropracticclinic.com/conditions-we-treat/
ferrarachiropracticclinic.com/wp-content/uploads/2013/02/website-paperwork.pdf

Spoke with Holli, she did not seem to know where to start or what to do. Sent her websites to get initial feedback:

Your Name Anthony Ferrara
Desired Domain(s) Ferrarachiropracticclinic.com
Practice Name Ferrara chiropractic
Secondary Title (Dr. Name) Dr. Anthony Ferrara
Tagline (slogan) Good health should come naturally
Practice Address Street Address: 60 NW Sheridan rd ste. 5
City: Lawton
State / Province: Ok
Postal / Zip Code: 73527
Country: United States
Practice Telephone (580) 3549009
E-mail for Patients ferrara@fidnet.com
Will you be the decision maker during this process? Yes
Sections Social Media Links
Featured Services
Promotions
Testimonials
Video
Contact Form
Office Map
Doctor’s Bio
Office Summary
Overall Feel Modern
Simple and Clean
Hospital/Clinic
Light or Dark Light Background (dark text)
Select Colors Parakeet green
Vibrant yellow
White
Black
Bright
Image Types Your Images (Upload or Email)
People
Specialty (Medical, Dental…)
Ethnicity Caucasian
Hispanic
Asian
African American
Age Group Children
Teen
Adults
Demographic Working Class
Business (ex: downtowns)
Upscale
Specialty Acupuncture
Top 3-4 Services Auto accident injuries
Acupuncture
On-site digital x-rays
Well-ness care

Please create temporary site and include client original content (if any).

Hello Holli,

Welcome to Optimized360!

My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

I believe Danny might have sent this to you already but in event you did not receive, please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

URL: https://form.jotform.com/61947943668171

After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

I look forward to working on this design with you.

Belinda
belinda.t@optimized360.com

– Holli (Dr’s wife) – very nice
– please send email intro. Client does have login
user: holliferrara@yahoo.com
pass: 360_holliferrera

i’ve sent her the link to start on the preliminary design questionnaire and also to put down day/time to be contacted for interview

Website Makeover
please do 301 redirect
setup social media (need all 3 setup and branded)

Website: $5,000 + $78/m

online order cc ending in 4720

Holli called in. insterested in makeover for her husband’s practice. Did see our portfolio.

Gave her overview of opt360 and also what we do diff from other chiro web companies which she is aware.

Went over out design process and gold/plat package. Interested in Social Media setup.branding.

Wanted to review the info with her husband later on today. Sent email with all the info. Potential hot lead. Very very nice.