Nicholson Dental

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    remove patient forms 
    Notes | 2018-02-12 | Catherine C. | #117950 |

    Remove text for Patient forms on this page:
    http://www.nicholsondental.com/new-patients/

    Remove this page to New patients

    Emailed Lucy completed


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    Remove Staff closed
    Task: Website | 2018-01-24 | Catherine C. | #116839 |

    On this page: http://www.nicholsondental.com/about-us/

    Remove these photos & bios:
    Megan Dean
    Jenny McKeen
    Emily Webb


    2018-01-24 | catherine.c
    emailed completed.

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    G+ Verified By Client 
    Notes | 2017-10-20 | Danny | #97753 |

    Spoke to lucy regarding her email to me below:

    “we claimed business from google. And what do i do now next so you can manage it? can you give me a call? 541-499-6823. THANKS”

    I had helped her verify the listing so she can do on her own which is now verified under Dr. Nicholson’s personal gmail. Told her now to update the listing with photos, office hours, etc. Once that is done, send us the link so we can link it on their site to start optimizing it by them getting patients/family/friends, etc to go to the site clicking on that link to submit reviews.

    Lucy will let me know once done. Very appreciative of the guidance given to her.


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    Lucy received verifcation code 
    Notes | 2017-10-20 | Catherine C. | #97577 |

    Would like to know how to proceed. Jan will look into her account.


    2017-10-20 | danny.n
    Catherine, just fyi, read below. Thank you.
    2017-10-20 | danny.n
    Jan, I just spoke to her. You're correct, we do not. I was helping her verify the listing herself, which she just did. I just spoke to her telling her now that its verified, to personalize the listing herself (photos, hours, etc.). Once its done, send us the link so we cna link it to/from her site. THank you.
    2017-10-20 | jan.s
    We do not manage social media for her. Please inform her that she needs to apply the verification code to her Google Business Listing to proceed.

    Leave a Comment:




    Marketing Question/Issue 
    Leads | 2017-10-05 | Danny | #93695 |

    spoke to lucy since last week, was approached by someone regarding marketing and issues with their site.

    clarified with her what we are doing (PPC). The g+ was linked incorrectly. Advised her to get the listing claimed and verified, it shows that it is not claimed (currently has 3 reviews). advised to focus on getting reviews which is how she can potentially get her and have some what of a control. Sent her email with examples and instructions how to do it which she now understands.

    SEO, she was showing for some keywords and some not. Advised to do Adv SEO which i had recommended 50 hours which is at $1,250/m. She stated taht company offered $200-$300/m which I had pointed out to her how those SEO companies work and their tactics cause they wanted her to switch designs as well to their templates which i told her its going in opposite directions.

    Lucy knows quite a bit and is very good at understanding. Its Dr Nicholson that she needs to convince this and with Dr’s history, she gets antsy with everything is always makes changes if things don’t work.

    With SEO, we then discuss budget and she can try to get dr to allocate $500/m for SEO at most which i told her that we will work around that but the expectation shouldn’t be at what i recommended for $1250/m.

    Sent her email and we’ve been going back and forth.


    2017-10-05 | danny.n
    "Thank you so m uch for the response. I'm meeting dr next thursday again and can I get more detail on that Advanced SEO $500/Month? So I can show dr about it and she can decide if she wants to do that on top of google ad we are already doing. And thank you for the video. Is there a charge for putting video on our website? If there is how much is it? Thanks!"
    2017-10-05 | danny.n
    "Hello Danny, Thank you so much for clarification. When I was looking at both north shore and nicholson dental, for me I was able to click 'claim business' link on both of them so I wasn't sure. But I'll try to edit and will see where it goes. About Advanced SEO, $500/M, I thought you said below the map area is where Google rotates the listing. But somehow you can make it better? I just want to make sure if I understood correctly. And one more question, so if we make video with that video company you recommended, you can put that video up on our website right? does that cost extra charge? just curious so I can plan budget. I'm the money person in the company, so I have to make sure. THANKS! "
    2017-10-05 | danny.n
    see response dated today.
    2017-10-05 | danny.n
    " Thank you so much for the email Danny. Three questions. 1. I looked at our google page and North shore Hawaiian(which is claimed) and I don't see any differences. does that mean we are already claimed? if not and if there's is differences between two, please point it out for me, so I can let dr know. 2. Thank you for info and idea for video but any suggestion about Social Media promotion? 3. I don't see any quote from you regarding what kind of advertizing or promotion or campaign that you can do for us. You don't have charge or quote for your program that maybe we can sign up so that we can have more active advertizing? THANKS!! lucy"

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    Stats – Last 3 months closed
    Task: Sales | 2017-10-04 | Danny | #92945 |

    Chan, please send.

    Also, can you see if they are showing? I don’t see it. Please send to me by 10am. Thx.


    2017-10-04 | chandra.t
    Sent screenshots and stats below

    July - 54 clicks, 1091 impressions, 1.5 avg position
    August - 39 clicks, 1262 impressions, 1.5 avg position
    September - 34 clicks, 945 impressions, 1.6 avg position

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    Social Icons closed
    Ticket: Website | 2017-10-04 | Chandra | #92930 |

    Lucy called and requested to move social icons from the footer to the header section.


    2017-10-06 | catherine.c
    Ticket has been completed. Closing ticket.

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    reset passwords for editor 
    Notes | 2017-07-27 | Catherine C. | #80579 |

    Email associated with account: drknicholson@aol.com

    Username: kathyrnnicholson
    Password: AoWjrzuA^Hxr^%57!g*M@Zxf


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    Remove Staff Members closed
    Ticket: Website | 2017-06-01 | Belinda | #76820 |

    1. Please remove the following staff members from website:

    Kendra B.
    Danni W.
    Angela G.
    Melody G.


    2017-06-01 | catherine.c
    Ticket has been completed. Closing ticket.

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    Internal Edit closed
    Task: Website | 2017-03-08 | Chandra | #71015 |

    Please fix featured service “Veneers” link on the home page.


    2017-03-09 | catherine.c
    completed.

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    Email: Your Website is Live 
    Design | 2017-03-08 | Roberto | #70994 |

    Hello Dr. Nicholson,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know if you have any questions. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://nicholsondental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-08 | Roberto | #70993 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

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    www.nicholsondental.com/contact.html
    www.nicholsondental.com/appointment.html
    www.nicholsondental.com/education.html
    www.nicholsondental.com/docs/HipaaPolicy2014.pdf
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    www.nicholsondental.com/extractions.html
    www.nicholsondental.com/dentures.html
    www.nicholsondental.com/family-dentist.html
    www.nicholsondental.com/disclaimer.html
    www.nicholsondental.com/privacy.html
    www.nicholsondental.com/sitemap.html
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    www.nicholsondental.com/blog/tag/chipped+teeth.html
    www.nicholsondental.com/blog/tag/abscessed+tooth.html
    www.nicholsondental.com/blog/tag/oral+cancer.html
    www.nicholsondental.com/blog/tag/dental+injury.html
    www.nicholsondental.com/blog/tag/teeth+whitening.html
    www.nicholsondental.com/blog/tag/tooth+decay.html
    www.nicholsondental.com/blog/tag/root+canal+treatment.html
    www.nicholsondental.com/blog/category/Oral+Health.html
    www.nicholsondental.com/blog/category/Dental+Procedures.html
    www.nicholsondental.com/blog/category/Dental+Appliances.html
    www.nicholsondental.com/pageNum/2/blog.html
    www.nicholsondental.com/blog/uncategorized.html
    www.nicholsondental.com/blog/untagged.html
    www.nicholsondental.com/blog/date/2015-05-01.html
    www.nicholsondental.com/blog/date/2015-03-01.html
    www.nicholsondental.com/blog/date/2011-12-01.html
    www.nicholsondental.com/blog/date/2011-10-01.html
    www.nicholsondental.com/blog/pageNum/2/tag/celebrity%20smiles.html
    www.nicholsondental.com/blog/pageNum/2/tag/oral%20hygiene.html
    www.nicholsondental.com/blog/pageNum/2/category/Oral%20Health.html
    www.nicholsondental.com/blog/pageNum/2/category/Dental%20Procedures.html
    www.nicholsondental.com/pageNum/1/blog.html
    www.nicholsondental.com/pageNum/3/blog.html
    www.nicholsondental.com/blog/date/2015-02-01.html
    www.nicholsondental.com/blog/date/2012-01-01.html
    www.nicholsondental.com/blog/pageNum/1/tag/celebrity%20smiles.html
    www.nicholsondental.com/blog/pageNum/3/tag/celebrity%20smiles.html
    www.nicholsondental.com/blog/pageNum/1/tag/oral%20hygiene.html
    www.nicholsondental.com/blog/pageNum/1/category/Oral%20Health.html
    www.nicholsondental.com/blog/pageNum/3/category/Oral%20Health.html
    www.nicholsondental.com/blog/pageNum/1/category/Dental%20Procedures.html
    www.nicholsondental.com/blog/pageNum/3/category/Dental%20Procedures.html
    www.nicholsondental.com/pageNum/4/blog.html
    www.nicholsondental.com/blog/date/2015-01-01.html
    www.nicholsondental.com/blog/pageNum/4/tag/celebrity%20smiles.html
    www.nicholsondental.com/blog/pageNum/4/category/Oral%20Health.html
    www.nicholsondental.com/blog/pageNum/4/category/Dental%20Procedures.html
    www.nicholsondental.com/pageNum/5/blog.html
    www.nicholsondental.com/blog/date/2014-12-01.html
    www.nicholsondental.com/blog/pageNum/5/tag/celebrity%20smiles.html
    www.nicholsondental.com/blog/pageNum/5/category/Dental%20Procedures.html
    www.nicholsondental.com/pageNum/6/blog.html
    www.nicholsondental.com/blog/date/2014-11-01.html
    www.nicholsondental.com/blog/pageNum/6/category/Dental%20Procedures.html
    www.nicholsondental.com/pageNum/7/blog.html
    www.nicholsondental.com/blog/date/2014-10-01.html
    www.nicholsondental.com/pageNum/8/blog.html
    www.nicholsondental.com/blog/date/2014-09-01.html
    www.nicholsondental.com/pageNum/9/blog.html
    www.nicholsondental.com/blog/date/2014-08-01.html
    www.nicholsondental.com/pageNum/10/blog.html
    www.nicholsondental.com/blog/date/2014-07-01.html
    www.nicholsondental.com/pageNum/11/blog.html
    www.nicholsondental.com/blog/date/2014-06-01.html
    www.nicholsondental.com/blog/date/2014-05-01.html
    www.nicholsondental.com/blog/date/2014-04-01.html
    www.nicholsondental.com/blog/date/2014-03-01.html
    www.nicholsondental.com/blog/date/2014-02-01.html
    www.nicholsondental.com/blog/date/2014-01-01.html
    www.nicholsondental.com/blog/date/2013-12-01.html
    www.nicholsondental.com/blog/date/2013-11-01.html
    www.nicholsondental.com/blog/date/2013-10-01.html
    www.nicholsondental.com/blog/date/2013-09-01.html
    www.nicholsondental.com/blog/date/2013-08-01.html
    www.nicholsondental.com/blog/date/2013-07-01.html
    www.nicholsondental.com/blog/date/2013-06-01.html
    www.nicholsondental.com/blog/date/2013-05-01.html
    www.nicholsondental.com/blog/date/2013-04-01.html
    www.nicholsondental.com/blog/date/2013-03-01.html
    www.nicholsondental.com/blog/date/2013-02-01.html
    www.nicholsondental.com/blog/date/2013-01-01.html
    www.nicholsondental.com/blog/date/2012-12-01.html
    www.nicholsondental.com/blog/date/2012-11-01.html
    www.nicholsondental.com/blog/date/2012-10-01.html
    www.nicholsondental.com/blog/date/2012-09-01.html
    www.nicholsondental.com/blog/date/2012-08-01.html
    www.nicholsondental.com/blog/date/2012-07-01.html
    www.nicholsondental.com/blog/date/2012-06-01.html
    www.nicholsondental.com/blog/date/2012-05-01.html
    www.nicholsondental.com/blog/date/2012-04-01.html
    www.nicholsondental.com/blog/date/2012-03-01.html
    www.nicholsondental.com/blog/date/2012-02-01.html
     


    2017-03-16 | developerbrijesh
    we have add 301 Redirects but its reached maximum limit please check
    2017-03-15 | catherine.c
    please do first 250 redirects. max limit.
    2017-03-09 | catherine.c
    #1 & #3 completed.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-03-08 | Roberto | #70992 |

    Hello Dr. Nicholson,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know if you have any questions. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://nicholsondental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Roberto
    roberto.l@optimized360.com


    Leave a Comment:




    Previous nameservers 
    Notes | 2017-03-08 | Roberto | #70987 |

    DNS1.NAME-SERVICES.COM
    DNS2.NAME-SERVICES.COM
    DNS3.NAME-SERVICES.COM
    DNS4.NAME-SERVICES.COM
    DNS5.NAME-SERVICES.COM

     

    IP: 184.168.221.55


    Leave a Comment:




    CC Update 
    Accounting | 2017-02-21 | Chandra | #69919 |

    Doctor Nicholson updated CC via phone (Visa ending in 1812).


    Leave a Comment:




    Initiate Domain Transfer closed
    Task: Technical | 2017-02-15 | Jan S. | #69531 |

    Please initiate domain transfer for nicholsondental.com. I have forwarded an email to you with the authorization code.


    2017-03-10 | roberto.l
    Ticket has been completed. Closing ticket.
    2017-03-10 | roberto.l
    Domain transferred. Closing.
    2017-03-09 | alec.j
    Roberto, the site is Live , can we close this task?
    2017-02-23 | roberto.l
    Spoke to Emily this morning. She is forwarding the email she received from Officite. I let her know I'll be handling the process.
    2017-02-22 | chandra.t
    Please contact Emily 541-885-5578 to walk through the steps regarding the domain transfer.
    2017-02-21 | roberto.l
    Purchased domain transfer.
    2017-02-20 | roberto.l
    I attempted to start the transfer but received a message from GoDaddy saying that the domain is unavailable for transfer. I emailed domains@officite.com asking for more information. I cc'ed Belinda and the client.

    Leave a Comment:




    Going Live 
    Notes | 2017-02-15 | Belinda | #69497 |

    Requested that Officite change a record to 52.2.180.68 and have added this domain as alias.


    2017-02-15 | belinda.t
    Officite said this was updated, but it does not show up yet.

    Leave a Comment:




    PPC (New Order) closed
    Task: Sales | 2017-02-15 | Danny | #69478 |

    PPC: $500/m*

    Pending site going live. Also, please update cc for this account. Dr stated it is her personal right now so she wants to use business cc.


    2017-03-08 | danny.n
    Adword Activation email sent.
    2017-03-08 | chandra.t
    Campaign charged and activated.
    2017-03-08 | danny.n
    Chan, site is live. Can you move fwd with this. Read the note here.
    2017-03-06 | chandra.t
    Waiting for live site.

    Leave a Comment:




    Dr Wants to Go Live (Pending) closed
    Task: Technical | 2017-02-15 | Danny | #69477 |

    Belinda, dr wants to go live but Officite won’t give her domain access. Told her that is normal and we need to do a domain transfer.

    Dr will contact them and see what the process is.


    2017-03-10 | alec.j
    The site went live on March 8. I closed the task.Alec

    Leave a Comment:




    Calendly Schedule – 2/1 Wed @ 11:00am:3 
    Leads | 2017-02-14 | Danny | #69435 |

    Hi Danny N. – Optimized360,

    A new event has been scheduled.

    Event Type:
    30 Minute Meeting

    Invitee:
    Kathryn Nicholson

    Invitee Email:
    yourtoothgal@aol.com

    Event Date/Time:
    08:30am – Wednesday, February 15, 2017 (Pacific Time – US & Canada)


    Leave a Comment:




    Patient Form Update/Corrections closed
    Ticket: Website | 2017-02-02 | Belinda | #68565 |

    Please REPLACE the following forms with the ones I attached:

    1. Patient Information Form
    2. Financial and Appointment Policy
    3. Consent for Dental Extraction
    4. Root Canal Consent Form

    Next,
    Please remove the form: Authorization for Release. Also, replace the Extractions Post Operative Instructions form with the “Post Op Instructions” one and keep it titled “Extractions Post Operative Instructions”

    patientformcorrections
    2017-02-06 | catherine.c
    Emailed Dr. Nicholson completed.
    2017-02-03 | developerbrijesh
    done please check

    Leave a Comment:




    Add Smile Gallery Flash File closed
    Ticket: Website | 2017-02-01 | Belinda | #68452 |

    Please download a copy of her website and pull the SWF file found on this page: http://www.nicholsondental.com/gallery.html

    You can also use the same coding that this page has.


    2017-03-08 | catherine.c
    smile gallery is visible.
    2017-02-20 | catherine.c
    Waiting on live to see photos.
    2017-02-16 | developerbrijesh
    We have already created a Gallery Page "http://kathyrnnicholson.360sites.net/smile-gallery/"
    But your site is redirect to other site.
    2017-02-15 | catherine.c
    Gallery page is empty. Waiting for site to go live to review again.
    2017-02-15 | developerbrijesh
    we have simply add images please check if you have any changes then please guide us.
    2017-02-13 | belinda.t
    Please simply just add images to the page. I have sent the originals and emailed more info this morning.
    2017-02-13 | catherine.c
    Email response from Ashok:
    We are already try to adjust the Gallery Images within theme folder but the Gallery images are not showing because SWF file are encoded with the "(gallery/1/thumb.jpg)" URL format and we are not able to edit this SWF file.
    So we need to add Gallery folder on root also with the SWF files.
    2017-02-12 | developerbrijesh
    update has being given on email.Please check
    2017-02-12 | developerbrijesh
    update has being given on email.Please check
    2017-02-10 | catherine.c
    Please update.
    2017-02-08 | developerbrijesh
    We are working to implement SWF in new Site, we will update tomorrow after completed this.
    2017-02-07 | belinda.t
    Brijesh, I have emailed you original files of the gallery. Please follow email instructions.
    2017-02-02 | catherine.c
    correction...Dr. Nicholson
    2017-02-02 | catherine.c
    asking Dr. F for swf file.
    2017-02-02 | belinda.t
    Contacted doctor to get full access or FTP.
    2017-02-01 | developerbrijesh
    Please provide SWF files we can't get SWF files from current site.

    Leave a Comment:




    Changes closed
    Ticket: Website | 2017-01-31 | Belinda | #68320 |

    HOME

    DONE – under “creating beautiful smiles”

    DONE – “understand any health issues they face” (not, “you face”)

    DONE – “concern about your oral health” (not, “teeth”)

    DONE – Please take out “in the area” where it says “we also know that convenience”

    GALLERY

    *in the smiles gallery, please take off the big photo of the woman, and replace it with the gallery on nicholsondental.com current website (www.nicholsondental.com/gallery.html). in the same format, or something close to it.

    FORMS

    Add the following forms (attached)
    – Post Op Instructions
    – Records Release Form

    TEAM PAGE

    DONE – Megan Dean, please take off Office Manager.

    DONE – Lucy- please add the age of her dog. She is 3 years old. Lucy’s last name is misspelled. Please correct it to Claassen.

    DONE – Danni- change the wording to “In Danni’s spare time, she spends it…”

    DONE – Please move Melody’s bio to right under angela, so that the fun fact is under both of them.
    DONE – Also, move Kendra’s bio before Kacee’s. Kendra’s bio needs to have her favorite movie, tv show, and candy put on as well.

    forms
    2017-02-02 | catherine.c
    Emailed doctor all completed but still woking on gallery.
    2017-02-02 | catherine.c
    All edits completed...see next ticket for gallery.
    2017-02-01 | developerbrijesh
    for same smile gallery Please provide SWF files we can't get SWF files from current site.
    2017-02-01 | catherine.c
    GALLERY - recreate the Before and After Dental Photos Gallery, not add the banner from old site.

    FORMS - are ok.
    2017-02-01 | developerbrijesh
    we have add attach form and replace smile gallery image please check.

    Leave a Comment:




    Add forms closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68306 |

    Add 8 forms from here:
    https://www.dropbox.com/sh/kraixfmiweg4ga9/AAAVP3lib1iSUhZaf5SdFSFTa?dl=0

    Add to this page:
    kathyrnnicholson.360sites.net/new-patients/


    2017-01-30 | catherine.c
    emailed Emily completed.

    Leave a Comment:




    Staff Page Adjustments closed
    Ticket: Website | 2017-01-26 | Belinda | #68089 |

    I reviewed the staff bios, and there are a few corrections/changes needed. For Megan Dean, please take off Office Manager.

    Lucy- please add the age of her dog. She is 3 years old.
    Danni- change the wording to “In Danni’s spare time, she spends it…”

    Please move Melody’s bio to right under angela, so that the fun fact is under both of them.
    Also, move Kendra’s bio before Kacee’s. Kendra’s bio needs to have her favorite movie, tv show, and candy put on as well.

    thanks!


    2017-01-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-27 | catherine.c
    Reviewed & emailed. Requested favorite movie, tv show, and candy for Kendra.
    2017-01-27 | developerbrijesh
    Staff Page Adjustments done please check.

    Leave a Comment:




    Additional Staff Bio/Photo Page closed
    Ticket: Website | 2017-01-23 | Belinda | #67823 |

    1. Add Angela’s photo
    2. Add staff members found on this page that has not already been mentioned: http://royarahnamy.360sites.net/about-us/


    2017-01-26 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-01-25 | roberto.l
    I've added Angela's photo and the photos and bios of the missing staff members. Belinda, please let me know if you need me to adjust anything here.
    2017-01-25 | alec.j
    Roberto, we need to keep this status on "received", "review" is not applicable at this stage.

    Leave a Comment:




    Staff Images Added 
    Notes | 2017-01-18 | Belinda | #67465 |

    Staff images and bios have been added. Missing Angela’s photos, notified doctor and Emily.


    Leave a Comment:




    Design Changes & Notes to Doctor 
    Design | 2017-01-12 | Belinda | #67047 |

    Will update PSD and send to developers to adjust accordingly.

    “I spoke to Danny this morning regarding the change requests and really have a better understanding of what you’re looking for. I apologize for not getting this information from you sooner as our goal is to always deliver a design that fits your needs. Again, I appreciate as much feedback as possible.

    The changes that are being made are below. Please expect these to be completed by Monday:

    – 1st segment: instead of a straight line, change it to curvy line/wave.
    – 2nd segment: will be the featured services area; switch the purple buttons back to the darker version to match that of the buttons below your logo
    – office photo segment will be moved above the map

    Again, if you’d like to go through other pages for content updates, please feel free and let me know what it is you’d like to adjust.

    I will wait for your feedback from Washburn Smiles!”


    2017-01-25 | belinda.t
    Yes, this was done before last week, see ticket below.
    2017-01-23 | alec.j
    Belinda, concern to her previous complaint, is she notified about these edits?
    2017-01-16 | belinda.t
    I told doctor Thursday / Friday
    2017-01-16 | alec.j
    Belinda, can we meet our Deadline about these edits today? can we close the ticket #66877?

    Leave a Comment:




    Design Issue 
    Complaint | 2017-01-12 | Danny | #67042 |

    “Danny,

    This is Kathryn Nicholson. I am really unhappy with Belinda and what was designed for us. Please call me to discuss this. She is not listening to us..

    We are being charged a monthly maintenance fee and our sites are not ready to launch. Please reverse the charges for this month. That is not right considering how Belinda has not been available for us to work with through most of the Christmas season.

    Please help me fix this because I am really unhappy. She said she sent me several email yesterday. I did not receive any of them, but I received the one today. I don’t believe she wants to help us.


    2017-01-16 | belinda.t
    Site has been updated.
    2017-01-12 | danny.n
    talked to Belinda prior to calling dr back. This is more on client not understanding process and feedbacks at times are opposite of what she asked for. Spoke to dr clarifying everything with Dr. Dr just blows things out of proportion. Discussed the feedbacks that she wants which we went through. Overall, this is on the client not us but dr once in a while just needed to talk to me to get assurance. Dr is understanding though as well and is wanting to work with us long-term wise. Dr states that for the 2nd project, she undersatnds more now on the process and what to expect and will try herself to do better in communicating. Dr was overall appreciative of the phone call and is looking forward to continue to work with Belinda. She even said tell Belinda not to hate her.

    Leave a Comment:




    3 Months Waived closed
    Task: Accounting | 2017-01-12 | Danny | #67041 |

    Please waive 3 months for client. had issue with design process. It is situated now and dr was appreciative.


    2017-01-12 | chandra.t
    Waived 3 months, recurring resumes 5/6/17 $78 for web.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-01-10 | Belinda | #66900 |

    Hello Dr. Nicholson,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://kathyrnnicholson.360sites.net

    I found the patient forms located on your current site and have moved them over to the new location. Please note that this is the first time you are viewing the site and there might be a large number of changes to the content. If you would like to set up a call, please feel free to email me.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    2017-01-11 | belinda.t
    Doctor followed up that she did not receive the email this morning. Replied with the forwarded Web is Ready email from yesterday. Called Emily to see if we have a different email address we can utilize as she doesn't receive/respond to certain emails (gmail). Emily mentioned that doctor is busy and cannot respond immediately.

    Leave a Comment:




    Remove Title Tags in Posts closed
    Task: Website | 2017-01-10 | Belinda | #66899 |

    Please go through every post and remove the Title Tag under the SEO box when editing the post.


    2017-01-11 | developerbrijesh
    We have Remove Title Tag under the SEO box through every post Please Check.

    Leave a Comment:




    Copy Blog Pages closed
    Task: Website | 2017-01-10 | Belinda | #66877 |

    Please copy blog pages over from old site to new site. Categorize them under “blog”

    Blog: http://www.nicholsondental.com/blog.html

    Please set appropriate photos found on original post as a featured image.


    2017-01-17 | catherine.c
    checked posts. missing 2 blogs - "glee" & "Royal fix". added them in.
    2017-01-12 | developerbrijesh
    We have create Sidebar post and Categorize under “blog” Please Check.
    2017-01-11 | belinda.t
    There are many more blog posts, you can see most of them on sidebar: http://www.nicholsondental.com/blog.html
    2017-01-11 | developerbrijesh
    We have create blog pages and Categorize under “blog” Please Check.

    Leave a Comment:




    301 Redirects / URL List 
    Notes | 2017-01-10 | Belinda | #66875 |

    http://www.nicholsondental.com/dental-staff.html
    http://www.nicholsondental.com/dental-office.html
    http://www.nicholsondental.com/services.html
    http://www.nicholsondental.com/patients.html
    http://www.nicholsondental.com/contact.html
    http://www.nicholsondental.com/appointment.html
    http://www.nicholsondental.com/education.html
    http://www.nicholsondental.com/docs/HipaaPolicy2014.pdf
    http://www.nicholsondental.com/library/3564/DentalImplants.html
    http://www.nicholsondental.com/library/71/TeethWhitening.html
    http://www.nicholsondental.com/root-canals.html
    http://www.nicholsondental.com/extractions.html
    http://www.nicholsondental.com/dentures.html
    http://www.nicholsondental.com/family-dentist.html
    http://www.nicholsondental.com/disclaimer.html
    http://www.nicholsondental.com/privacy.html
    http://www.nicholsondental.com/sitemap.html
    http://www.nicholsondental.com/library/1974/WhatisCosmeticDentistry.html
    http://www.nicholsondental.com/library/1973/Invisalign%26reg%3B.html
    http://www.nicholsondental.com/library/1976/CosmeticFillings.html
    http://www.nicholsondental.com/library/3562/BondingProcedures.html
    http://www.nicholsondental.com/library/1979/CosmeticContouring.html
    http://www.nicholsondental.com/library/1980/CrownsandBridges.html
    http://www.nicholsondental.com/library/1981/CrownLengthening.html
    http://www.nicholsondental.com/library/3563/DentalBridges.html
    http://www.nicholsondental.com/library/1982/SpecialtyDentures.html
    http://www.nicholsondental.com/library/1983/ExcessiveorUnevenGums.html
    http://www.nicholsondental.com/library/1984/RidgeAugmentation.html
    http://www.nicholsondental.com/library/3566/SoftTissueGrafts.html
    http://www.nicholsondental.com/library/1986/ReplacementofLostGumTissue.html
    http://www.nicholsondental.com/library/1971/SmokingandImplants.html
    http://www.nicholsondental.com/library/3565/DentalVeneers.html
    http://www.nicholsondental.com/library/20/Introduction.html
    http://www.nicholsondental.com/library/11/Fluoride.html
    http://www.nicholsondental.com/library/113/ThePreventiveProgram.html
    http://www.nicholsondental.com/library/100/Fillings.html
    http://www.nicholsondental.com/library/14/InfectionControl.html
    http://www.nicholsondental.com/library/16/MedicationandHeartDisease.html
    http://www.nicholsondental.com/library/17/LatexAllergy.html
    http://www.nicholsondental.com/library/12/AgeandOralHealth.html
    http://www.nicholsondental.com/library/15/Tobacco.html
    http://www.nicholsondental.com/library/13/OralPiercing.html
    http://www.nicholsondental.com/library/18/WhatisToothDecay.html
    http://www.nicholsondental.com/library/19/Brushing.html
    http://www.nicholsondental.com/library/21/Flossing.html
    http://www.nicholsondental.com/library/22/FluorideFacts.html
    http://www.nicholsondental.com/library/66/MouthRinses.html
    http://www.nicholsondental.com/library/64/Sealants.html
    http://www.nicholsondental.com/library/114/X-Rays.html
    http://www.nicholsondental.com/library/67/DentureCare.html
    http://www.nicholsondental.com/library/65/EmergencyCare.html
    http://www.nicholsondental.com/library/23/PreventionTipsforChildren.html
    http://www.nicholsondental.com/library/42/WomenandToothCare.html
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    PSD to WP: nicholson kathryn closed
    Task: Development | 2017-01-05 | Belinda | #66580 |

    – use parallax for ALL sections
    – link all buttons/menu items
    – for inner page content BG, use the flower pattern found under the ‘meet dr ‘ section


    2017-01-09 | belinda.t
    Sent the following revisions via email: - home: office photo under the "creating beautiful smiles" section -- please zoom out - main menu: need hover effects, need them for all buttons - home: ft services: need hover effect. - home: meet dr: please add a button (same one as in slider) MOBILE: - main slider, remove the girl - main slider, change telephone to white - home; creating beautiful smiles: background is zoomed in too much, please zoom out for this version so that you can see more of the picture. I understand this is parallax but on mobile please change image or setting. - home: this is the same for "make your smile better" section. photo too zoomed in. - home: meet dr section: use crop the photo so that it doesnt show blank on the right side. - footer: telephone needs to be a color that matches. It's currently blue - i sent you two screenshots in separate email from beetran714@gmail.com that you can scroll/zoom on the mobile pages, please fix. Also on services page, there is a shadow behind first image (see separate email attachment)
    2017-01-09 | belinda.t
    EMailed client that we'll be sending Website Ready tomorrow and if she had chance to look at Washburn design.
    2017-01-09 | belinda.t
    Developers did not comment me, I did not receive an email it was completed for review.
    2017-01-09 | alec.j
    Belinda, would you please update this ticket, still in "review"!, client is concerning about number of days on her project
    2017-01-07 | developerbrijesh
    We have Complete Project On Live Server Please check. and Give Your Feedback.
    2017-01-06 | developerbrijesh
    we are working on this, we will update you tomorrow. Thanks

    Leave a Comment:




    Complaint 
    Complaint | 2017-01-05 | Belinda | #66529 |

    “Please have Danny call me. I am very frustrated that no real changes have been made and we have waited this long. Two weeks and no significant changes. Either refund our money immediately or call Emily and make the changes we asked immediately. We do not want to wait another two weeks for a color change and rounding of a couple boxes. ”

    Spoke to Emily (1/4/16) evening and she kept mentioning that the design is too boxy. I told Emily that all of the websites doctor has referenced are “boxy” but when they are developed they don’t appear that way. She specifically brought up batesdental.com again and I mentioned that design is very boxy but has effects (parallex) that makes it less stagnant. The only way to make it “feel” the same way is to develop the site.

    She asked can we develop, told her house analogy. If her and doctor are primarily okay with design I can, but I cannot go back and make major changes. Also told Emily during our last convo, doctor did not mention anything else but to literally round corners and add shadows and waves (which was done).

    Submitted updated design this morning but asked to speak via telephone.


    2017-01-05 | belinda.t
    Spoke to Doctor on phone and she's very happy with the design. She apologized for being emotional, she didn't understand the process.

    We're going into development and explained next round might be overwhelming as this will be the first time she's seen everything put together. She understands and will go page by page to see changes fit.

    Will start second project after speaking with her associate dr.

    Leave a Comment:




    Follow Up 
    Design | 2017-01-03 | Belinda | #66359 |

    LM for doctor cell and with Emily at front desk.


    2017-01-04 | belinda.t
    Dr saw email, was confused about temporary site. Explained to her assistant, Emily that it's just for content and the design is separate. They are reviewing the designs and will call back.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-01-03 | Belinda | #66301 |

    Hello Dr. Kathyrn Nicholson,

    I’ve updated the designs based off our last conversation and added your photo from Friday. We’re still missing Dr. Roya’s photo, therefore I put a placeholder. Below are a list of changes for each design:

    Main Office Design:
    – nav: instead of words, put eloquent phrases
    – stylize each menu item: rounded corners, gradients (subtle)
    – ‘make smile better’ section is too purple and feminine, wants more grey tone.
    – photos/sections are too boxy, break them up with curves
    – add meet dr section

    Washburn Design:
    – cannot put ‘accepting ALL insurances’ but something like we’ll bill your insurance
    – add dr section: Dr. Roya Rahnamy
    – whitening circle, change image of the girl
    – make the website 3d like the websites mentioned in note below.


    Leave a Comment:




    Urgent – Contact Dr closed
    Task: Other | 2016-12-28 | Danny | #66063 |

    Please read the notes below. Please contact her when you are back to update the dr on the project. Thank you.


    2017-01-03 | belinda.t
    Email F/U with Doctor with the drafts and temporary site. Also requested Dr. Roya's photo and biography for main page (Washburn location)
    2016-12-31 | belinda.t
    Spoke to Dr about staff photos she had sent, requested Dr. Rahnamy

    Leave a Comment:




    Project Status 
    Complaint | 2016-12-28 | Danny | #66062 |

    Dr Nicholson had called wanting to know the status of the project since she hasn’t’ heard back from Belinda. Dr wanted to know so she can make a decision on her 30 days. Dr is overall very happy so far but wants to make sure it is on pace. At this point, I don’t know where we are at because Belinda is off this week. Last note I saw is from last week with some feedbacks. Told dr that I did see her feedbacks and Belinda is working on updating it. Told Dr that Belinda will get back to her next Tuesday (jan 3rd) after the New Year to update her. In the meantime, I told her we will push the 2nd installment which is due on Jan 2nd to Jan 6th (friday) so she has time to see the updated draft and an update from Belinda. Dr asked me to email her so she doesn’t stress out about this over the week.

    Dr is overall very nice but just wants assurance due to her experience in the past with previous companies.


    Leave a Comment:




    Design Feedback and Changes 
    Design | 2016-12-22 | Belinda | #65876 |

    PURPLE DESIGN:

    – nav: instead of words, put eloquent phrases
    – stylize each menu item: rounded corners, gradients (subtle)
    – ‘make smile better’ section is too purple and feminine, wants more grey tone.
    – photos/sections are too boxy, break them up with curves
    – add meet dr section

    GREEN – WASHBURN DESIGN

    – cannot put ‘accepting ALL insurances’ but something like we’ll bill your insurance
    – add dr section: Dr. Roya Rahnamy
    – whitening circle, change image of the girl
    – make the website 3d like the websites mentioned in note below.


    Leave a Comment:




    Design Feedback 
    Design | 2016-12-15 | Belinda | #65310 |

    I like the Nicholson with the orchids. I like the images and the overall feel. I do not like how boxy it is. It reminds me of a cookie cutter website. I do not see any of the layering of the images so they change as you scroll over them. I do not like the way the choices are displayed at the top. Looks exactly like my current website and I don’t like that. Can you display those choices in a more creative way. I didn’t like the second mockup website because it looked too busy.

    I like the images on the Smiles website, but I do not like the orange. There is no orange anywhere in our practices. This website also does not have the layering and looks very cookie cutter. Can you get some ideas about how you would put the layering in.

    Let me know your thoughts. My favorite thing on both are the images that you chose.

    ——

    Comments to the doctor:

    NICHOLSON DRAFT: suggested that we add layering like these sites. Originally she did not ask for layering and her site samples did not have much of it either:

    http://brendablay.360sites.net/
    http://monicateredesai.360sites.net/

    Home

    WASHBURN DRAFT: sent a few color palettes, but basically either bright and energetic or green but toned down with earthy colors. Sent the following sites as far as straight forward layouts but with layering:

    Home


    http://good2gochiro.com/

    Welcome to De Zavala Dental


    2016-12-19 | belinda.t
    Spoke to doctor this morning, she overall likes where we're started but has changes. See next note.
    2016-12-16 | belinda.t
    F/u call with Dr. She will call back at 1145 today, wants to finalize.

    Leave a Comment:




    Followup’s 
    Design | 2016-12-14 | Belinda | #65231 |

    F/U via email. Sent client direct URL of submitted drafts for both locations.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-14 | Belinda | #65228 |

    Hello Dr. Nicholson,

    Based off of our discussion I have compiled a design draft for your review for Washburn Smiles. Did you get a chance to review the other two submissions?


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-13 | Belinda | #65079 |

    Hello Dr. Nicholson,

    Based off of our discussion I have compiled a design draft for your review. I’ve included a version with a menu bar at the top and one that is condensed. Please take a look and let me know of your initial thoughts. I will send another submission for your Washburn Smiles draft.


    Leave a Comment:




    Design Notes 
    Design | 2016-12-05 | Belinda | #64539 |

    LIKES:

    batesdental.com – parallax
    apetalumadentist.com – everything
    keyesoralsurgery.com – calming, water scene
    hasanali.360sites.net – full in content

    COLORS:

    purples, lavendars, whites — needs to be calming colors

    STYLE:

    want natures/spa like but comprehensive. She likes the professionalism of her current site but its not soft enough. She likes websites that are rich in content not plain, section , typical websites.

    – nature
    – spa/calming
    – feminine
    – equally visual vs. content
    – easy navigation

    DEMOGRAPHIC:

    40’s. Caucasian and hispanic.

    CONTENT:

    everything on current site is accurate. nicholsondental.com


    Leave a Comment:




    301 Redirects 
    Notes | 2016-12-05 | Belinda | #64527 |

    http://www.nicholsondental.com/dental-staff.html
    http://www.nicholsondental.com/dental-office.html
    http://www.nicholsondental.com/services.html
    http://www.nicholsondental.com/patients.html
    http://www.nicholsondental.com/contact.html
    http://www.nicholsondental.com/appointment.html
    http://www.nicholsondental.com/education.html
    http://www.nicholsondental.com/docs/HipaaPolicy2014.pdf
    http://www.nicholsondental.com/library/3564/DentalImplants.html
    http://www.nicholsondental.com/library/71/TeethWhitening.html
    http://www.nicholsondental.com/root-canals.html
    http://www.nicholsondental.com/extractions.html
    http://www.nicholsondental.com/dentures.html
    http://www.nicholsondental.com/family-dentist.html


    Leave a Comment:




    DQ Submission 
    Design | 2016-12-05 | Desirae.G | #64483 |

    Your Name: Kathryn McAtee
    Desired Domain(s): our current domain is nicholsondental.com. Want to keep that.
    Do you have an existing Site? Yes
    IF yes, please provide login credentials: nicholsondental.com – Officite holds that.
    Practice Name: Kathryn E Nicholson, DMD, PC
    Tagline (slogan): Making your family Smile
    Practice Address:
    2650 Washburn Way, Suite 240
    Klamath Falls, OR 97603
    Practice Telephone: (5418855578)
    E-mail for Patients: drknicholson@aol.com
    Will you be the decision maker during this process? Yes
    Sections:
    -Social Media Links
    -Featured Services
    -Promotions
    -Testimonials
    -Video
    -Contact Form
    -Office Map
    -Doctor’s Bio
    Overall Feel:
    -Spa-Like
    -Elegant
    -Lots of Content
    -Nature/Green
    Please Give us Examples of Websites You Like: Bates Dental, Danforth Dental Solutions, island oral & facial surgery, Springfield dental solutions, hasan surgery, charpentier family dental, waimea smiles, pioneer peak orthopedic surgery, irvine endodontics, studio smiles northwest, von chan (love this one-very soothing)
    Light or Dark: Light Background (dark text)
    Select Colors:
    -Bright White
    -calming, rich purple
    -calming greens
    -look clean and crisp but calming
    -Deep
    -Neutral
    Image Types:
    -Your Images (Upload or Email)
    -Ocean/water
    Ethnicity:
    -Caucasian
    -Hispanic
    Age Group:
    -Adults
    -Elderly
    Demographic:
    -Retired
    -Working Class
    Specialty: General
    Top 3-4 Services:
    -Crown & Bridge
    -Extractions
    -Dentures (beautiful wth excellent post-delivery treatment)
    Any Additional Comments/Requests? Please see my current site. The colors are nice and it is very professional, but it looks cookie cutter. I also think that moving to the different pages is unclear and not that easy to navigate. I feel like the linked dental content pages are very bland. It doesn’t look like we are as gentle, caring and thorough as we are.


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-12-02 | Desirae.G | #64460 |

    Please create temporary site and include client original content (if any).


    2016-12-07 | jan.s
    The custom Surge tempsite and user for Kathryn E. Nicholson, DMD, PC was created, imported default General Dentistry content via Content Copier, copied additional information from their current website, added jotforms, and recorded FTP credentials, closing task.
    2016-12-05 | jan.s
    Instructed by Rod to NOT log into 360sites.net for the meantime, no ETA given, placed on hold.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-12-02 | Desirae.G | #64459 |

    Hello Dr. Nicholson,

    Welcome to Optimized360!

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    If you have not already, please take a few minutes to fill out our design questionnaire below. I know we had sent you 2 questionnaires, one for Nicholson Dental and another for Washburn Smiles. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. Please click the link below to schedule a brief phone call to discuss the new website design:

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-12-02 | Danny | #64444 |

    – Dr. Nicholson… very nice… asks a lot of questions
    – Web Makeover for 2 offices. this is the other CP Project: https://360controlpanel.com/2015-cp?id=102775

    – Check with her if she wants to do both at the same time or 1 at a time. This is the primary one.
    – YOu may need to update the address info here and also the other one

    – wasn’t happy with Officite so she is switching over
    – focus on SEO, do 301s and also metatag title to focus on “Klamath Falls Dentist.

    sent her questionnaire to fill out TWICE for each locations.
    please send initial email intro


    2016-12-05 | desirae.g
    Dr. Nicholson has scheduled a phone call for Monday, December 5th @ 11:30am
    2016-12-02 | danny.n
    also, domain resides with Officite so need to transfer over to us. please coordinate. s

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-12-02 | Danny | #64437 |

    Website: $4,000 + $78/m


    2016-12-02 | chandra.t
    Charged.

    Leave a Comment:




    Estimate 2 website 
    Estimates | 2016-12-02 | Danny | #64424 |

    “Danny

    My financing for my new practice just came through. I am ready to start on both websites at the same time. Please resend the contract for both with the reduction of fees on the second website.

    Kathryn Nicholson”


    Leave a Comment:




    Phone Conference 
    Estimates | 2016-09-20 | Danny | #59531 |

    Dr called. interested in switching companies from Officite. She is pissed off at them. Been with them for over 10 years and their support went down. The last 2-3 months, her mom was sick and wasn’t at the practice, prior to this, they wanted to increase her monthly rate of $299 to $900/m but when she came back, they charged her for those 2-3 months which she didn’t authorize.

    Dr use to be on 1st page which she paid for but now is off the 1st page. ( checked and saw that she was on 1st page for “klamath falls dentist” so wasn’t sure but told her that we are optimistic we can get her back on 1st page. Her site is old and outdated and confident the makeover will help push her back up.

    Told her about PPC if she is interested in the future which she’s never heard of but is interested.

    Domain is owned by Officite so she will figure out to transfer, but knows not to cancel with them.

    Gave her pointers on what we do that is diff from them as far as quality of design and support.

    Dr was driving but arrived office to see patients. asked to send her info so she can review. VERY HOT Lead. call her within 2 days.


    2016-12-02 | danny.n
    sent dr contract to fax or fil out online.
    2016-12-01 | danny.n
    called.. mailbox still full. sent another f/u.
    2016-11-16 | danny.n
    called. her mailbox was full so unable to leave a message. Sent dr an email f/u letting her know about this too.
    2016-11-14 | danny.n
    sk: 2:53pm
    2016-11-14 | danny.n
    sk: 2:10pm
    2016-11-14 | danny.n
    Offered Dr 15% off the 2nd site ($600 off). Told her it is usually 10%.
    2016-11-14 | danny.n
    "Danny, I need an estimate for my records. I am sorry I am dragging my feet. Another thought of mine if doing two websites. The one we spoke of and a second site for my second practice, Washburn Smiles Inc. If I do both websites, can you please give me a better price on each? I think I would like to do both, but money is always a factor. Thank you, Kathryn Nicholson"
    2016-11-10 | danny.n
    called... lm. sent af/u
    2016-11-04 | danny.n
    called. lm on office vm.
    2016-10-28 | danny.n
    dr called. wanted to compare us with HIBU who she talked to at the convention. Explained to her how they work (template) and how they are not dental focused. Had questions about some popup features that they do that will help with Google. Told her those popup has nothing to do with Google and its more of a promo popup that we can do for you too but it looks very cheap like a clipon magazine ad. Dr understands. Talked about Adwords too which i quoted her about $500/m to start once the site launches. Recommended $1,000 but dr may start at $500. sent contract again to order online. Dr was ready to proceed.
    2016-10-27 | danny.n
    sent dr a f/u.
    2016-10-21 | danny.n
    called. spoke to Dr. very nice. still at the convention. She said she'll be back next Tuesday (driving back). told her i'll touch base next wed to discuss who she spoke to there to compare.
    2016-10-18 | danny.n
    sk: 7:39am
    2016-10-14 | danny.n
    she opened the email with online order credentials.
    2016-10-14 | danny.n
    sent her a f/u to see if she got my email with login cred to get started. Didn't see her SK the email yet.
    2016-10-13 | danny.n
    spoke to dr. - Dr stated she had someone walked into her office today from "HIBU" offering web and marketing service. I told her they are like the YP and that they offer template. She stated that she def does not want a template. Dr asked if we will be at the next convention in denver and why not which I explained why. She said she definitely wants to get started cause she needs to but may want to wait after the convention. Told her that we offer 30days MBG and recommend to simply start to expedite vs delaying it further. She liked that idea. Sent her an email with the login to get started.
    2016-10-07 | danny.n
    called... no pickup. been unresponsive.
    2016-09-30 | danny.n
    sent dr another f/u.
    2016-09-23 | danny.n
    called... office closed. sent another f/u. showed more examples
    2016-09-22 | danny.n
    sk: 5:10pm yest 9/21
    2016-09-21 | danny.n
    sent her a f/u.
    2016-09-20 | danny.n
    responded back to her expressing confidence that our company is the right fit for this per our discussion yest.
    2016-09-20 | danny.n
    "Danny, This is the right email"

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-12-02
    Questionnaire: 2017-01-10
    Site Download/Site Sucker: 2017-01-10
    Temporary Site: 2017-01-05
    Concept: 2017-01-03
    Approved: 2017-01-05
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-01-10
    Design # and Download: 2017-01-10
    Image Optim: 2017-01-10
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-03-08
    Analytics Setup: 2017-01-03
    Analytics Report or Jetpack Setup: 2017-01-10
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2017-01-03
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2017-02-15
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-12-02
    2016-12-02
    Mobile
    Fluid Responsive
    2016-12-02

    Videos


    Marketing
    2017-02-15
    2017-03-08
    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-10-05 | Danny | Marketing Question/Issue


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-10-05 | danny.n
    "Thank you so m uch for the response. I'm meeting dr next thursday again and can I get more detail on that Advanced SEO $500/Month? So I can show dr about it and she can decide if she wants to do that on top of google ad we are already doing. And thank you for the video. Is there a charge for putting video on our website? If there is how much is it? Thanks!"
    2017-10-05 | danny.n
    "Hello Danny, Thank you so much for clarification. When I was looking at both north shore and nicholson dental, for me I was able to click 'claim business' link on both of them so I wasn't sure. But I'll try to edit and will see where it goes. About Advanced SEO, $500/M, I thought you said below the map area is where Google rotates the listing. But somehow you can make it better? I just want to make sure if I understood correctly. And one more question, so if we make video with that video company you recommended, you can put that video up on our website right? does that cost extra charge? just curious so I can plan budget. I'm the money person in the company, so I have to make sure. THANKS! "
    2017-10-05 | danny.n
    see response dated today.
    2017-10-05 | danny.n
    " Thank you so much for the email Danny. Three questions. 1. I looked at our google page and North shore Hawaiian(which is claimed) and I don't see any differences. does that mean we are already claimed? if not and if there's is differences between two, please point it out for me, so I can let dr know. 2. Thank you for info and idea for video but any suggestion about Social Media promotion? 3. I don't see any quote from you regarding what kind of advertizing or promotion or campaign that you can do for us. You don't have charge or quote for your program that maybe we can sign up so that we can have more active advertizing? THANKS!! lucy"
    Leads | 2017-02-14 | Danny | Calendly Schedule – 2/1 Wed @ 11:00am:3


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-12-02 | Danny | Estimate 2 website Ordered

    Gold (1st Website)


    Initial: 2 Payments of $1,999
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x includes all default features

    Gold (2nd Website)

    Regular Price: $5,999

    Initial: 2 Payments of $1,700
    Monthly: $78

    Gold Package

    Everything on Gold Package Plus

    Same features as 1st Website. 15% off initial fee for 2nd website. Includes all default features listed on page 2.

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-09-20 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x includes all default features listed on page 2.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-12-02 | danny.n
    sent dr contract to fax or fil out online.
    2016-12-01 | danny.n
    called.. mailbox still full. sent another f/u.
    2016-11-16 | danny.n
    called. her mailbox was full so unable to leave a message. Sent dr an email f/u letting her know about this too.
    2016-11-14 | danny.n
    sk: 2:53pm
    2016-11-14 | danny.n
    sk: 2:10pm
    2016-11-14 | danny.n
    Offered Dr 15% off the 2nd site ($600 off). Told her it is usually 10%.
    2016-11-14 | danny.n
    "Danny, I need an estimate for my records. I am sorry I am dragging my feet. Another thought of mine if doing two websites. The one we spoke of and a second site for my second practice, Washburn Smiles Inc. If I do both websites, can you please give me a better price on each? I think I would like to do both, but money is always a factor. Thank you, Kathryn Nicholson"
    2016-11-10 | danny.n
    called... lm. sent af/u
    2016-11-04 | danny.n
    called. lm on office vm.
    2016-10-28 | danny.n
    dr called. wanted to compare us with HIBU who she talked to at the convention. Explained to her how they work (template) and how they are not dental focused. Had questions about some popup features that they do that will help with Google. Told her those popup has nothing to do with Google and its more of a promo popup that we can do for you too but it looks very cheap like a clipon magazine ad. Dr understands. Talked about Adwords too which i quoted her about $500/m to start once the site launches. Recommended $1,000 but dr may start at $500. sent contract again to order online. Dr was ready to proceed.
    2016-10-27 | danny.n
    sent dr a f/u.
    2016-10-21 | danny.n
    called. spoke to Dr. very nice. still at the convention. She said she'll be back next Tuesday (driving back). told her i'll touch base next wed to discuss who she spoke to there to compare.
    2016-10-18 | danny.n
    sk: 7:39am
    2016-10-14 | danny.n
    she opened the email with online order credentials.
    2016-10-14 | danny.n
    sent her a f/u to see if she got my email with login cred to get started. Didn't see her SK the email yet.
    2016-10-13 | danny.n
    spoke to dr. - Dr stated she had someone walked into her office today from "HIBU" offering web and marketing service. I told her they are like the YP and that they offer template. She stated that she def does not want a template. Dr asked if we will be at the next convention in denver and why not which I explained why. She said she definitely wants to get started cause she needs to but may want to wait after the convention. Told her that we offer 30days MBG and recommend to simply start to expedite vs delaying it further. She liked that idea. Sent her an email with the login to get started.
    2016-10-07 | danny.n
    called... no pickup. been unresponsive.
    2016-09-30 | danny.n
    sent dr another f/u.
    2016-09-23 | danny.n
    called... office closed. sent another f/u. showed more examples
    2016-09-22 | danny.n
    sk: 5:10pm yest 9/21
    2016-09-21 | danny.n
    sent her a f/u.
    2016-09-20 | danny.n
    responded back to her expressing confidence that our company is the right fit for this per our discussion yest.
    2016-09-20 | danny.n
    "Danny, This is the right email"