Bunin Dental

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102573




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    Jotform closed
    Task: Technical | 2017-12-06 | Chandra | #108794 |

    Create a new account with kevinmbunin@gmail.com, import all forms found on this website over to this account


    2018-02-06 | chandra.t
    Mark called, mentioned the Jotforms were down. Sent him the Jotform credentials for Dr. Bunin's account.
    2017-12-08 | catherine.c
    U: kevinbunin
    P: 360_bunin
    2017-12-08 | catherine.c
    emailed login to kevinmbunin@gmail.com

    Leave a Comment:




    Cancel Site + Account closed
    Task: Website | 2017-11-09 | Belinda | #103623 |

    Please cancel, all files have been sent over. Confirmed with Dr. BUnin that we have shut down the site. Please remove forms, videos, etc.


    2018-01-31 | catherine.c
    forms deleted, no gallery post, no social, no emails, no videos, no domain, site files & DB saved in Dropbox.
    2017-11-29 | catherine.c
    kevinbunin.360sites.net - archived.
    2017-11-29 | catherine.c
    remove this site. 93f.d88.myftpupload.com
    we do not have domain.
    2017-11-15 | alec.j
    Catherine, is this done?

    Leave a Comment:




    site temporarily down 
    Notes | 2017-10-12 | Catherine C. | #95487 |

    bunindental.com is in separate GoDaddy account. Setting was changed where domain was forwarding to bunindental.com. We did not make any setting changes since domain was moved over.


    2017-10-12 | catherine.c
    emailed Mark & doctor screenshot of previous settings before it was changed back to normal.

    Leave a Comment:




    set up site in GoDaddy closed
    Task: Website | 2017-10-09 | Catherine C. | #94379 |

    Mark is having trouble setting up site with 360sites files. Please create a new site in GoDaddy, move over all files, plugins, DB.


    2017-10-09 | catherine.c
    closing..Belinda already created task.

    Leave a Comment:




    Site Move to Godaddy closed
    Task: Website | 2017-10-09 | Belinda | #94377 |

    Please duplicate the website onto a Godaddy MWP install. Ensure the entire website is fully functional.

    Please provide FTP, Admin, and DB credentials to Dr. Bunin and Mark. We will send this to the client and give him access for 30 days. Please mark calendar to remove the site’s install in 30 days.


    2017-10-12 | rod.l
    Apologies temp site url is: http://93f.d88.myftpupload.com/ email sent through email to Mark and the doctor directly thought support@.
    2017-10-12 | belinda.t
    Where is the email sent to client? What is the URL to the temporary site?
    2017-10-12 | belinda.t
    What is the temporary site url?
    2017-10-09 | rod.l
    Did that. Not working. Godaddy doesn't recognize me as admin even when login through login/pass.
    2017-10-09 | belinda.t
    don't delete the users table from the new install on godaddy. then you change the prefix of users table to match rest of table prefixes.
    2017-10-09 | rod.l
    Belinda, what are the steps to do this without users table?

    Leave a Comment:




    Site Transfer Process 
    Notes | 2017-10-09 | Belinda | #94374 |

    Hello Dr. Bunin,

    I wanted to give you a follow up on the website transfer. So far, we have given Mark all files needed (in zip format) as well as instructions on what to do. Unfortunately, he has not been able to find the files (because they were zipped). We’ve explained that files needed to be downloaded, unzipped, etc, but still there are issues.

    Because he is the new webmaster, we cannot provide additional support on how to install WordPress. However, I have another solution to move the website in its entirety to a separate server for him to have full access. This way, he can do what he’d like with the files. This is out of our norm, but I wanted to ensure that we can provide as much as we can to you/Mark.

    Please give me a few days to get this set up.


    Leave a Comment:




    Send Instructions on how to properly import a site (via Email) closed
    Task: Website | 2017-10-05 | Rod L. | #93516 |

    “I am found multiple Divid Builder plugins, https://wordpress.org/plugins/tags/divi-builder/ Please provide me with the same plugin ID as is currently installed in the 360 Optimize version of Dr Bunin’s web site.

    The Optimize 360 XML dataset modified the WordPress to cripple functionality. I cannot install any plugin as that option has been removed, what needs to be done to re-enable full WP function?
    NOTE: the screen image – the bottom layer on the left has the Plugins option, the top layer on the right is missing that function and I am not sure what else in WordPress has been disabled.
    Please advise what field was used to change the WordPress permissions.”

    Note:
    Uses: Legacy pre 1.0.7.


    2017-10-05 | rod.l
    Sent him a detailed guide on how to properly install his site.

    Leave a Comment:




    Marking working on setting up site closed
    Task: Website | 2017-10-03 | Catherine C. | #92913 |

    Make received all website files. He is having issues importing XML and DB. Resent him DB file.


    Leave a Comment:




    transfer email acct closed
    Task: Website | 2017-10-02 | Catherine C. | #92489 |

    info@bunindental.com has been transferred to doctor’s own godaddy account. all old emails have been moved over.

    Email to Dr. Bunin & Mark:
    Here is the information to access GoDaddy account and emails for your reference:

    GoDaddy account login:
    Customer ID: 166448641
    Username: bunindental
    Password: Kevinbunin1
    Email associated with acct: mark@advancedmediawebs.com

     

    GoDaddy Email Access:

    https://email.godaddy.com/

    Email: info@bunindental.com
    Password: 360_info

    Feel free to reset the password once you are logged in to the email account.
    You have 4 more accounts available under this plan.

     

    Please let me know if you have any questions. Thank you.

     


    2017-10-02 | catherine.c
    emailed Mark & Dr. Bunin how to access. Temp pwd = 360_info

    Leave a Comment:




    Payment Arrangement closed
    Task: Accounting | 2017-09-26 | Danny | #90724 |

    Chan, please charge $750 today with a remaining balance of $750 which will be taken care of at the time of account closing.

    “Danny,

    I agree with the charge of $750 to the credit card now. Upon successful transfer and confirmation that the site is up and running on our new servers, along with the transfer of web address to the GoDaddy account the final amount will be paid.

    Thank you for your help.”


    2017-12-06 | chandra.t
    Processed 2nd (final) installment of $750.
    2017-12-06 | chandra.t
    "The website is running fine on our end. Go ahead and run the final payment. Please send me a confirmation email confirming the card has been charged and the account is closed."
    2017-11-22 | chandra.t
    LV.
    2017-11-09 | belinda.t
    That's perfect. We will test on our side to make sure everything is still functioning now that we are running the site. I will complete the balance once we have confirmed there are no problems. Thank you.
    2017-11-09 | belinda.t
    Hello Dr. Bunin, Hope all has been well. Your website with us is set to shut down today. I wanted to get your confirmation that it's situated on your end. In addition, your account still has a past due balance of $750 as well. -- Belinda T.
    2017-10-30 | chandra.t
    Followed up for the remaining balance of $750.
    2017-09-26 | chandra.t
    Charged $750.

    Leave a Comment:




    Website Files closed
    Task: Website | 2017-09-26 | Belinda | #90722 |

    Please gather necessary website files for this client. Upload to dropbox and notify Belinda.


    2017-10-02 | belinda.t
    sent client share URL. sent basic instructions.
    2017-09-27 | rod.l
    Files have been uploaded to dropbox (uploads, db, xml, plugins.)

    Leave a Comment:




    GoDaddy Domain Transfer closed
    Task: Technical | 2017-09-26 | Danny | #90693 |

    Please initiate once we have Mark’s GoDaddy account info to transfer. Dr. Bunin is aware to ask Mark and will get back to us to start.


    2017-10-02 | catherine.c
    domain transferred to doctor's godaddy.
    CustID: 166448641
    email associated: mark@advancedmediawebs.com
    2017-09-29 | desirae.g
    Mark called and provided Dr. Bunin's Godaddy #: 166448641
    Please contact/email Mark once transfer is initiated.

    Leave a Comment:




    Past Due Note 
    Accounting | 2017-09-18 | Belinda | #88266 |

    Hello Dr. Bunin,

    It was nice speaking with you today. I’m preparing the files on my end to send to you as soon as the account is off hold.

    It looks like there is a balance of $1,499 for the initial payment. I believe Danny had sent an email prior to this regarding the details. Please let me know if you don’t have it, I’ll get a copy for you.

    Also, please note that your next webmaster should understand the backend of WordPress and Database (MySQL management) to piece the files together. I’d be happy to walk them through the general steps but it is something he/she should understand.


    2017-09-26 | danny.n
    called him back. LM to call me back.
    2017-09-26 | danny.n
    dr called, lm for me to call him back to get the financial past due situated.
    2017-09-18 | chandra.t
    Sent Dr. Bunin CC update form or option to pay with CC on file, Visa ending in 6630.

    Leave a Comment:




    requested site files closed
    Task: Website | 2017-09-18 | Catherine C. | #88200 |

    Mark – requested to get site files. Notified that there’s a past due balance and doctor would need to settle that before we can send out files. Doctor will call and then send files to kevinmbunin@gmail.com


    2017-10-11 | catherine.c
    full install godaddy files sent over by Rod.
    2017-10-05 | catherine.c
    Files are here: https://www.dropbox.com/sh/tiy708xoggywscf/AACpq5phigSLfX8r_zC4pFIfa?dl=0
    2017-09-26 | catherine.c
    Mark called to check if doctor paid past due. Told him not yet.
    2017-09-18 | belinda.t
    Explained to doctor why we cannot have a plugin installed onto our websites. He says our website is not "functional to the highest rate" -- told him that is an opinion i cannot consider it valid. As far as I can see, the site is functional. You can spend x time/money on improving it but that is entirely up to his budget and plans.

    Told him we would send the files, next webmaster would have to understand how to manage database, which is essentially just changing out the URLs. BUT if the developer does not understand website move, then they would have difficulty for sure.

    He is past due, I cannot send files until that is removed. In the meantime we'll get everything ready on our end. Intends to keep our website up until the other one is fully set up.

    Leave a Comment:




    Site Move / Features 
    Complaint | 2017-08-10 | Belinda | #81441 |

    Sent client cancellation warning email that features would be removed from the site. He thought I am trying to stop him from taking the site. Aside from accounting issues (did not bring this up as there was never a past due before yesterday).

    He went through point by point as to what each feature was and how come we never disclose information to him. Explained each and overall mentioned if he was interested we were only a phone call away. We will continue to consult if he has questions.

    ————–

    Closing portion of his email:

    Belinda, I had a very rough start with your company as I was initially unimpressed with the first site that was built for me. I then working with Desirae to build a new site which is better. I feel there has been a lack of communication from your company as to how I can improve my site and as a client this is very concerning. When I initially decided to work with you I was promised a “high-end, custom dental website that was completely owned by myself and this I could do whatever I pleased with after it was completed”. My last communication from your office was on May 9th, if all of the features you have indicated are being offered to my site, where are the discussions or analysis to make the site better. If you feel your company can continue to help me improve my online performance why have I not received any phone calls or emails indicating what can be done to accomplish this. From the lack of communication my understanding was that your company just built the site and that is there total involvement. Please call me at your earliest convenience to discuss further. If all of these features are being provided to me I would like to have a conversation to find out how the site can be improved. If your company can show me active involvement in improving my sites performance and look aside from me calling in changes I would love to continue to work together, but I cannot just pay you a monthly rate without seeing return on the investment.

    —————-

    MY EMAIL RESPONSE:

    Hello Dr. Bunin,

    The list of services are generally what’s included in your website. Once the website is canceled, these services will stop. Of course we will ensure that you have the appropriate files on your end prior to canceling. But it is required that we disclose this similar to any cancelation with any company.

    We are not witholding your website if your account is paid in full. You have purchased ownership as a part of your package, there is no problem in sending files. I am simply letting you know that your next webmaster should have knowledge in WordPress, server and mySQL management to properly install the site.

    However, to answer your questions in detail:

    Why should I have to configure the files from the website? According to my initial conversations when I started with the company I was told the website could be easily transferred from server to server.

    Yes, the files can be taken and placed onto the next server, however server configurations are different with different companies. Additionally, there are three parts: 1) server files 2) database files 3) connecting the two. It is fairly simple if the webmaster understands WordPress.

    All appointment forms on my site are owned by myself (they were just copied from the old site). What forms need to be coded?

    Forms located on the Appointment and Testimonials page are activated as a service we provide. Your next webmaster can rebuild the form and functionality from your new server.

    We have no videos on our website. This would have been a great addition but was never offered by your company.

    If videos were purchased in your original agreement, they would appear on your website. If not, please disregard this point.

    I have never seen any reports or google analytics so if they are being run on the site I am not being kept in the loop.

    For every website we install statistics directly onto the site as well as apply a separate Google Analytics account in event our client would like to access. I can send this separately if you are interested.

    Again I have never seen any statistics on my site. I don’t know how useful statistics on the site are if they are not being continuously reviewed for discussions as to how we can make the site better, and again as the client I have never seen these statistics.

    If you are interested in additional marketing for your website, we have options available. Looking at analytics and deciphering what’s best for your practice depends on your goals, location, and competition. When reviewing stats, they are not all the same for every website therefore if you were interested, Danny is always available to consult and recommend strategies.

    I’m not sure what these are, but any links on the website should be transferable with the files that you send me. I’m not sure why any links on the page would break as long as the site is transferred as a whole.

    301 Page Directs are something that happens outside of your website. All links within your current site will remain in tact (as long as the webmaster uploads files correct). If you had a website prior to starting with us, we would gather all the links available from the old site and ensure that they are properly forwarded to a new location. Again, this is something that happens outside of your website and is gathered manually from us.

    The email setup is part of the website and should also be owned by myself. Why would this stop working?

    If you have set up email with us previously, this would be discontinued. Email hosting is just like website hosting. It is a separate product (included in your package with us) and would have to be purchased through your next server.

    What plugins are running on my site?

    Wordfence Security, Firewall, Jetpack Statistics, Image Optimization, 301 Redirects – I understand you may not understand the scope of these plugins; hence the reason why we install specific items to help and build your website.

    Aside from me sending in fixes to the site, I don’t feel I have had any Training or Consulting on how to improve either the performance of the site or any SEO discussions.

    If you are interested in any of these items, we would be happy to consult on different marketing options and/or website information. Please feel free to set up a call if there are any questions you may have.

    Another service that you say is running but I have never heard of nor seen any data on this.

    All websites are run through uptime monitoring via domain and website a few times daily. The report would show different areas of the world where your website is tested. The information is almost irrelevant unless the website was offline. I’m sure your schedule is reserved for patients rather than test results. If you’d like a screenshot, I can share that with you.

    My website has dropped from the first spot on the google search when searching “Sterling dental” to the second page of google since I have built the site. I have never seen any information about google rankings, had any discussions about SEO or have been told anything about how to improve the rankings or SEO of my site. If this is being provided it is not being communicated with me.

    Our on-site SEO services included in every website include meta tags, interlinking, sitemaps, site submission, image tags, custom content and other back-end items. These services do not guarantee any placement (as no other company can offer the same). As a client, we offer consulting per your request.

    I made sure to include your account manager in this email to ensure we are all on the same page. I am simply preparing you and your webmaster for a site transfer so that he/she may address the mentioned items if you were interested. As a website company, there are many items on the backend that are managed therefore we simply forewarn clients to ensure smooth transitioning.


    2017-09-18 | belinda.t
    Explained to doctor why we cannot have a plugin installed onto our websites. He says our website is not "functional to the highest rate" -- told him that is an opinion i cannot consider it valid. As far as I can see, the site is functional. You can spend x time/money on improving it but that is entirely up to his budget and plans. Told him we would send the files, next webmaster would have to understand how to manage database, which is essentially just changing out the URLs. BUT if the developer does not understand website move, then they would have difficulty for sure. He is past due, I cannot send files until that is removed. In the meantime we'll get everything ready on our end. Intends to keep our website up until the other one is fully set up.
    2017-08-14 | desirae.g
    Noted. Thank you.

    Leave a Comment:




    $1,499 remaining Balance to collect closed
    Task: Accounting | 2017-08-09 | Danny | #81407 |

    Chan, can you please take care of this. Create an invoice to make sure we don’t miss this. If you don’t hear from him by next week. lmk.

    Let me know if there are any issue, I will update you on dr’s response sent to him today.


    2017-09-26 | danny.n
    agreed with Dr to charge $750 of the $1,500 to initiate the transfer and upon successful transfer, we will charge remaining balance of $750. Chan, I will let you know to charge once we receive a confirmation reply from Dr to proceed.
    2017-09-12 | chandra.t
    Mailed invoice.
    2017-08-31 | chandra.t
    Sent followup.
    2017-08-14 | chandra.t
    Sent Dr. Bunin follow-up email how to pay the remaining balance.
    2017-08-09 | danny.n
    also, activate the "past due"

    Leave a Comment:




    Response to Credit – Dr owes $1,499 
    Notes | 2017-08-09 | Danny | #81406 |

    replied back to dr, cc’d belinda and chandra.

    told dr that he owes $1,499 which is the net minus the $499 logo that was never completed. Dr owed $1,999 (2nd installment) for the completion of the web project.

    Attached transaction history for dr to see what was charged for his entire account and the credit that was given to him as a sign of good faith earlier this year to continue instead of cancelling for full refund. This was noted per my discussion with dr in January.


    Leave a Comment:




    Potential Cancelation/Site Move Notice 
    Notes | 2017-08-09 | Belinda | #81344 |

    Website Files / Cancelation

    Before sending you website files, would you like any other changes to the site? Once the files are emailed to you, we cannot make any other changes to it. We strongly suggest that you have a Webmaster that understands WordPress, server and database management as there are many components that you will be responsible for.

    These are services that are provided under our monthly plan and moving the website results in discontinuation of all these services

    1 license to a copy of the design and written content: If you choose to host the site, you’ll also have the responsibility of moving and configuring the files correctly. If the current file formats are not suitable to you, please feel free to copy the live version the way you see fit. We will not be able to adjust files/configuration to your new server.
    Appointment Forms: Any forms you see on your website will be deactivated and new webmaster must code new forms.
    Videos (third party vendor): They will be turned off until you register with the vendor and pay for their services separately.
    Google Analytics
    Statistics: history will be deleted from our database.
    Plugins: This includes secuirty and anti-spamming programs.
    Security and Firewall software
    Social Media Integration: sharing posts with Facebook, Twitter, Google Plus. These profiles will also be removed if not claimed.
    Page Redirects: 301 redirects will have to be set up
    Backups (we do not store copies)
    Website Edits (service and platform)
    Logins usernames and passwords
    Email inboxes and forwarding
    Plugin Updates
    Training & Consulting: includes site move and management
    WordPress updates: future updates may break the site
    Domain: your domain will be moved to a Godaddy account and we will provide a username and password by request.
    DNS/nameservers
    Uptime Monitoring
    SEO Services
    General Support
    Additionally, If you wish to continue to use any of these products, you have the option to stay on our monthly hosting plan.

    We strongly recommend that you continue to stay with us if you like to use the website we have designed for you. If there is any reason that you are not satisfied with our service, we are confident that we can address it. Purchasing all these services on your own will cost much more that your today’s monthly payments. Please understand that we can not provide ongoing service if a website is hosted on a different platform.


    Leave a Comment:




    Logo Refund closed
    Task: Accounting | 2017-08-09 | Belinda | #81343 |

    From Doctor: As we know I decided not to do the logo design with you guys, but when I was looking at my charges on the year it appears I was never reimbursed for the $500 that was charged out for this service. Could you please have them refund this amount to me since we never did the logo design.


    2017-08-09 | danny.n
    Ticket has been completed. Closing ticket.
    2017-08-09 | danny.n
    see post "Response to Credit - Dr owes $1,499"
    2017-08-09 | chandra.t
    Yes $1499.
    2017-08-09 | danny.n
    so it seems based on our records, he actually owes us $1,999 (2nd installment from Web project) minus the $500 (logo charged but not done) netting him owing us $1,500. Please confirm.
    2017-08-09 | chandra.t
    We charged the $500 but we did refund the 2nd installment of $1999 due to a complaint 1/17/17.

    Leave a Comment:




    Reviews Broken closed
    Ticket: Website | 2017-08-09 | Belinda | #81341 |

    The link to the reviews which come from the lighthouse 360 widget is broken on the site and I wanted to see if you could fix this.


    2017-08-09 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Google Analytics 
    Notes | 2017-05-08 | Desirae.G | #75237 |

    Granted access to kevinmbunin@gmail.com


    Leave a Comment:




    Check Form closed
    Task: Website | 2017-05-08 | Belinda | #75233 |

    Form was orginally injected as a script? Then reverted to a A tag. Code was entered in under code module.

    TODAY:

    Readded the form in IFRAME option Jotform provides. Check back.


    2017-05-23 | belinda.t
    Found issue: when developers update any page with script or iframe (not belonging to google or youtube) it reverts.
    2017-05-16 | belinda.t
    Form is still in tact. Will check again.

    Leave a Comment:




    Content 
    Notes | 2017-05-01 | Desirae.G | #74748 |

    Dr. Bunin asked if we had access to the old content from callahandental.com (no longer active). I shared the Dropbox link with him containing the site suckered files.


    Leave a Comment:




    Follow Up 
    Notes | 2017-04-13 | Desirae.G | #73633 |

    Emailed Dr. Bunin to follow up with the logo design since it was put on hold.


    Leave a Comment:




    Fix closed
    Ticket: Website | 2017-04-03 | Desirae.G | #72825 |

    HOMEPAGE; 4 CIRCLES
    -change “Complimentary Consultation” to “Schedule an Appointment”


    2017-04-03 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Fixes closed
    Task: Website | 2017-03-23 | Desirae.G | #72036 |

    HOMEPAGE; 4 CIRCLES
    -change hover effect to “Sacnite” https://tympanus.net/Development/ButtonStylesInspiration/

    HOMEPAGE; TESTIMONIALS
    -change slider effect to “fade in” https://divi.space/divi-tutorials/changing-the-standard-divi-slider-transitions/

    MOBILE; HOMEPAGE 4 CIRCLES
    -decrease size of circles so that it shows 2 circles in each row (MOBILE ONLY)


    2017-03-28 | developerbrijesh
    all points completed please check if you have any changes then tell us.
    2017-03-27 | alec.j
    Brijesh, please update

    Leave a Comment:




    Web Edits via Email closed
    Ticket: Website | 2017-03-13 | Desirae.G | #71300 |

    DROP-DOWN MENU
    -have the drop-down menu appear automatically on hover instead of clicking
    -round the corners of the boxes as seen here: https://gainesvilledentalassociates.com/
    -add hover effect as seen here: https://gainesvilledentalassociates.com/

    HOMEPAGE; 4 CIRCLES
    -change “Meet The Doctors” to “About Our Practice”
    -relink to http://bunindental.com/about-our-practice/
    -relink “Find a Location” to https://www.google.com/maps/place/14+Pidgeon+Hill+Dr+%23200,+Sterling,+VA+20165/@39.038,-77.414568,16z/data=!4m5!3m4!1s0x89b639908ba6fa4d:0xfad77a9c9b546797!8m2!3d39.0375501!4d-77.4115209?hl=en-US
    (make sure link opens to a NEW tab)

    FOOTER; MAP
    -replace Google map with screenshot attached below (make sure it fits the same width/height size as current map)
    -link new map to https://www.google.com/maps/place/14+Pidgeon+Hill+Dr+%23200,+Sterling,+VA+20165/@39.038,-77.414568,16z/data=!4m5!3m4!1s0x89b639908ba6fa4d:0xfad77a9c9b546797!8m2!3d39.0375501!4d-77.4115209?hl=en-US
    (make sure link opens to a NEW tab)

    HOMEPAGE; ASSOCIATION LOGOS
    -remove all logos EXCEPT for ADA, VDA, Academy of General Dentistry
    -add logos attached below

    HOMEPAGE; REVIEWS
    -add 3 more reviews from this page: http://bunindental.com/testimonials/
    -decrease speed of slider


    2017-03-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-03-21 | developerbrijesh
    done please check if you have any issue then tell us
    2017-03-20 | desirae.g
    Drop-down menu hover; corners of box are not rounded when hovered over Financial Information. Please fix.
    2017-03-20 | developerbrijesh
    we have slow down speed of testimonials slider on homepage.please check
    2017-03-19 | catherine.c
    slow down speed of testimonials slider on homepage.
    2017-03-15 | developerbrijesh
    all points completed please check
    2017-03-14 | developerbrijesh
    HomePage: Review section point is remaining all other points are completed please check

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-03-10 | Desirae.G | #71200 |

    Hello Dr. Bunin,

    Happy Friday! This is a courtesy email to let you know that your website is already live and accessible to the public. Please let me know if you have any further website edits and when you are ready to continue with the logo design.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-10 | Desirae.G | #71201 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-03-10 | catherine.c
    duplicate. completed 3/9

    Leave a Comment:




    Marketing Analysis closed
    Task: Sales | 2017-03-08 | Justin | #71049 |

    Please send

    Rec: $30 – $40 per day


    2017-03-09 | danny.n
    Ticket has been completed. Closing ticket.
    2017-03-09 | danny.n
    sent.

    Leave a Comment:




    Hover Effects closed
    Task: Website | 2017-03-08 | Desirae.G | #71045 |

    Please add the following hover effects:

    4 circles on homepage – https://daneden.github.io/animate.css/
    ALL buttons – “Nina” https://tympanus.net/Development/ButtonStylesInspiration/


    2017-03-16 | developerbrijesh
    "Nina" effect is not possible because its have span tag see blow screen shot :
    http://prntscr.com/ei9wh9
    2017-03-15 | catherine.c
    For All buttons on site including Request Appt button, they don't look like Nina buttons. There is a text effect.
    2017-03-14 | developerbrijesh
    Done Request an Appointment button
    2017-03-13 | desirae.g
    Footer button should say "Request an Appointment" not "Meet Our Staff". Please fix.
    2017-03-11 | developerbrijesh
    done please check
    2017-03-10 | desirae.g
    Use this instead for ALL buttons: "Tamaya" https://tympanus.net/Development/ButtonStylesInspiration/
    (you have used this hover effect before; it should work)

    Please also add the other effect mentioned to the 4 circles
    2017-03-10 | developerbrijesh
    "Nina" effect is not possible because its have span tag see blow screen shot :
    http://prntscr.com/ei9wh9

    Leave a Comment:




    Logo Charges closed
    Task: Accounting | 2017-03-08 | Danny | #71008 |

    Chan, did we charge him for the logo yet?

    He had this put on hold back then but not sure if we credit it back or we still owe him a logo. LMK so i can f/u with dr. thx


    2017-03-08 | danny.n
    ok thank you. I'll refer back to this in the future when he is ready to move fwd with the logo. he will have credit.
    2017-03-08 | chandra.t
    He had paid $500 for the logo in full on 12/30/16.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-03-08 | Desirae.G | #71006 |

    Hello Dr. Bunin,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://bunindental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-08 | Desirae.G | #71007 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    How to set up 301s:

    WP dashboard, go to Tools > SafeRedirect Manager.
    Create Redirect Rule button

    Example using first link below:

    1.  Redirect From: /appointment.htm  (Old page name)
    2. Redirect To:  /contact/  (new page name)
    3.  HTTP Status Code: 301 Moved Permanently
    4.  Click Publish
    5.  Create a Redirect Rule for each link below
    6.  For pages that do not have a new page, redirect to homepage
    7.  For PDFs, redirect to patient forms page
    8.  DO NOT redirect to the same page name.  No redirects needed when the page names are the same.

    –> callahandental.com/appointment.htm
    callahandental.com/index.htm
    callahandental.com/about.htm
    callahandental.com/services.htm
    callahandental.com/insurance.htm
    callahandental.com/links.htm
    callahandental.com/locations.htm
    callahandental.com/forms.htm
    callahandental.com/contact.htm
    callahandental.com/emergencies.htm
    callahandental.com/patient-reviews-frame.html
    callahandental.com/services1.htm
    callahandental.com/services4.htm
    callahandental.com/services2.htm
    callahandental.com/services5.htm
    callahandental.com/services3.htm
    callahandental.com/faqs.htm
    callahandental.com/care.htm
    callahandental.com/forms/Welcome1%20Medical%20S%20Dental%20History.pdf
    callahandental.com/forms/Form1.pdf


    2017-03-10 | catherine.c
    correction: 301s from different URL. removed these 301s.
    2017-03-09 | sanjay.d
    Rest of All the links Redirected to new website.
    2017-03-09 | catherine.c
    #1 & #3 completed.

    Leave a Comment:




    Web Edits (PLEASE EXPEDITE!) closed
    Ticket: Website | 2017-03-06 | Desirae.G | #70853 |

    DONE – HOMEPAGE; REVIEWS
    -text is currently running over the family image and you cannot read it; please fix the container/section of text so it does not run over the image.

    SERVICES
    -the header should be “Services”, not “Sleep Apnea”

    CONTACT
    -on the form, change “Saturday Appointments” to “Friday Appointments”


    2017-03-07 | developerbrijesh
    #2 & #3 completed please check if you have any changes then tell us.

    Leave a Comment:




    Add Image (PLEASE EXPEDITE!) closed
    Ticket: Website | 2017-03-06 | Desirae.G | #70837 |

    HOMEPAGE; MEET THE DOCTORS
    -replace image for Dr. Kevin Bunin with the one attached


    2017-03-06 | catherine.c
    completed & emailed.

    Leave a Comment:




    Development Update 
    Notes | 2017-03-03 | Desirae.G | #70764 |

    Emailed Dr. Bunin to inform him that I will be sending him the website on Monday. A few things devs need to fix.


    Leave a Comment:




    Logo Design (PAUSE) 
    Design | 2017-03-03 | Desirae.G | #70702 |

    “If you could please hold off on the logo design. I am deciding if I am going to go in a different direction with the logo. I am glad the website is back let’s try to setup a time to talk soon about content for completion of the website. I am looking forward to finishing up the website with you and appreciate all of your hard work. Thank you for all of your help.”


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-02-27 | Desirae.G | #70310 |

    Hello Dr. Bunin,

    I hope you enjoyed your weekend! Based off of your notes, I have compiled a few logo designs for your review. Please take a moment to review these concepts and let me know the best time to schedule a call so we can discuss: https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    PSD to WP (Surge FW): Kevin Bunin closed
    Task: Development | 2017-02-24 | Desirae.G | #70190 |

    THIS IS A REDEVELOPMENT.
    *Use Rogue framework
    *Fluid responsive!
    *PLEASE LINK ALL BUTTONS AND FEAT. SERVICES ACCORDINGLY!

    Header font color (especially for Services page) – please match to the color of the design

    A-tags font color – please match to the color of the design

    Menu hover – your choice

    Menu active – your choice

    Hero image – slider

    4 circle CTA buttons hover – your choice

    Social media icons hover – your choice

    Buttons hover – your choice

    Feat. Services hover – your choice

    “See what our patients are saying” – slider

    Map – please link to a NEW TAB to: https://www.google.com/maps/place/14+Pidgeon+Hill+Dr+%23200,+Sterling,+VA+20165/@39.0375542,-77.4137096,17z/data=!3m1!4b1!4m5!3m4!1s0x89b639908ba6fa4d:0xfad77a9c9b546797!8m2!3d39.03755!4d-77.41152

    Inner pages – 1/4 size hero image (refer to the jpg for “Contact” and use that image for ALL INNER PAGES)

    Footer – just include regular footer as shown with map

    Contact form on “Contact Us” page – needs to look EXACTLY as shown in design with the same fields

    Logo – please make easily editable; will be changing logo


    2017-02-28 | developerbrijesh
    kevinbunin.360sites.net link is redirecting to the following link. Please Check. http://bunindental.com/
    2017-02-28 | developerbrijesh
    we have started the project at our local server
    2017-02-27 | developerbrijesh
    please provide Rogue framework.
    2017-02-24 | desirae.g
    This is the correct Dropbox link: https://www.dropbox.com/sh/0s5gm1zz9b31kdd/AACaub7jEXf4FtKHGSSuNP7Aa?dl=0

    Leave a Comment:




    Charges closed
    Task: Accounting | 2017-02-24 | Danny | #70180 |

    Chan, can you confirm, what he has been charged so far and pending outstanding?

    Thanks.


    2017-08-09 | chandra.t
    We actually refunded the second installment 1/17/17 $1999.
    2017-02-24 | chandra.t
    He has paid in full (two installments of $1999 and $500 one time for logo design) and is currently charged $78 monthly for web.

    Leave a Comment:




    Client Approved! 
    Notes | 2017-02-23 | Desirae.G | #70136 |

    via phone
    also sent an email to confirm and he will respond when he gets access to a computer


    2017-02-24 | danny.n
    Thank you, please continue to remind if you still see the alert.
    2017-02-24 | desirae.g
    FYI Danny. I saw your alert to charge Dr. Bunin once the 2nd draft has been approved.

    Leave a Comment:




    Phone Call 
    Notes | 2017-02-23 | Desirae.G | #70081 |

    Scheduled a call with Dr. Bunin for today @ 2:15pm


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-02-21 | Desirae.G | #69922 |

    Hello Dr. Bunin,

    Based off of your recent feedback, I have updated the design drafts below. I think we are definitely on the right track! Keep in mind that we can change the images, text, and contact form in the next step of this process. A few edits to note that have been done:

    -changed the background pattern of “Meet The Doctors”
    -removed the box for “Meet Our Staff” and created a call-to-action button instead
    -bolded the menu font
    -replaced the map to show other businesses and streets

    Please let me know your thoughts and the best available time to schedule a phone call so we can discuss:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Logo Design closed
    Task: New Project | 2017-02-20 | Desirae.G | #69842 |

    -wants something more mature than what is on the design draft
    -no preference to use a tooth; wants to see design with a tooth and without a tooth
    -“higher-end”
    -simple
    -no colors yet
    -“Bunin Dental”

    Examples:
    -http://www.costasmiles.com/
    -likes the Smile Center, but too “bubbly”
    -also likes Lake Dental


    2017-02-24 | developersachit
    I have submitted the logos.
    2017-02-23 | desirae.g
    Sachit, please provide an update regarding this design.

    Leave a Comment:




    Phone Call 
    Notes | 2017-02-17 | Desirae.G | #69726 |

    Dr. Bunin scheduled a call for today @ 2pm. No answer and left vm. He called when I was in a meeting and I called back but no answer.


    Leave a Comment:




    Logo Notes 
    Design | 2017-02-16 | Desirae.G | #69658 |

    -wants something more mature than what is on the design draft
    -no preference to use a tooth; yes/no
    -“higher-end”
    -simple
    -no colors yet
    -example: http://www.costasmiles.com/

    *Sent Dr. Bunin a few logo examples to confirm.

    Examples:
    -likes the Smile Center, but too “bubbly”
    -also likes Lake Dental

     


    Leave a Comment:




    Design Drafts Feedback 
    Design | 2017-02-16 | Desirae.G | #69657 |

    -remove staff section; instead, add a button for “Meet Our Staff”
    -map; replace map to show other locations
    -menu; bold font

    CONTACT FORM
    -decrease space between headers and boxes
    -remove “Treatment For” section
    -“Services Interested In” should be: Invisalign, Sleep Apnea, Implants, Cosmetic Dentistry, Sedation Dentistry


    Leave a Comment:




    Phone Call 
    Notes | 2017-02-15 | Desirae.G | #69541 |

    Scheduled a phone call with Dr. Bunin for Thursday @ 3pm PST


    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-02-14 | Desirae.G | #69421 |

    Hello Dr. Bunin,

    Happy Valentine’s Day! Based off of your recent feedback, I have updated the design drafts below. A few things to note that I have changed:

    -menu font
    -header font
    -pattern on the homepage
    -added a box for “Our Staff” and changed the second box to “Dr. Callahan”
    -removed all text from the footer and added a map (will be linked to Google once website is developed)
    -decreased spacing between contact form

    Please let me know your feedback and the best available time to schedule a call so we can discuss:
    https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    Design Drafts Feedback 
    Design | 2017-02-09 | Desirae.G | #69171 |

    -likes colors & layout
    -make phone # bigger
    -add another contact bar/section
    -change bg of “Meet The Drs.” section to a different texture/pattern
    -footer; remove ALL text, add map and Appointment button
    -map; take a screenshot only showing Dr. Bunin’s office on map, have the location symbol be his logo, and link it to Google maps
    -menu & headers; change font
    -meet the drs.; change 2nd box to Dr. Callahan w/ his bio, add a 3rd box below for Staff
    -contact form; decrease space between form fields


    Leave a Comment:




    Phone Call 
    Notes | 2017-02-07 | Desirae.G | #68885 |

    Dr. Bunin scheduled a phone call for Thursday @ 2:45pm


    2017-02-09 | desirae.g
    No answer. Left vm and will send follow-up email.

    Leave a Comment:




    Design Drafts Feedback 
    Design | 2017-02-06 | Desirae.G | #68823 |

    “I only had a chance to glance at the layouts and I was impressed with them. I want to go through them better tonight and have my wife look at them as well and then lets setup a time to review them prior to finalization of the layout. Thank you for your help.”


    2017-02-06 | desirae.g
    Following up w/ Dr. Bunin for further feedback.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-02-02 | Desirae.G | #68545 |

    Hello Dr. Bunin,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Please click the following link to schedule a phone call so we can discuss this design: https://calendly.com/optimized360/calls/

    Looking forward to your feedback!
    Thank you.


    Leave a Comment:




    New Design closed
    Task: New Project | 2017-01-23 | Desirae.G | #67832 |

    *This is a redesign from bunindental.com
    *incorporate both website examples

    CURRENT WEBSITE:
    -does not like colors
    -too bright/bold

    EXAMPLES:
    http://www.mccortho.com/ (LIKES: layout, pattern/texture, feat. services circles, font, menu/header buttons; DISLIKES: nothing)
    https://360controlpanel.com/wp-content/uploads/2016/12/wei-huachen-1.jpg (LIKES: blue color gradients, layout, curve shape, feel, sections; DISLIKES: not exactly the same blues he wants, too boxy)

    LAYOUT
    -full width
    -sectional
    -clean
    -depth

    FEEL
    -soft
    -elegant
    -simple/clean

    COLORS
    -pastel blues
    -likes gradient blues
    -light bg, dark text

    CONTENT
    -more visual

    IMAGES
    -families
    -adults

    OTHER NOTES
    -include subtle patterns/textures as seen in http://www.mccortho.com/
    -likes the 4 circles from http://www.mccortho.com/ (Meet The Doctors, Patient Forms, Consultation) use those sections and add a 4th
    -wants 4 circles to be placed in the same section as http://www.mccortho.com/
    -wants feat. service section to be near the bottom of the homepage instead of the top
    -wants image slider
    -wants association logos (use general dentistry logos for now)
    -wants REAL social media icons (with original colors)
    -INCLUDE INNER PAGE DESIGN for Contact page (exactly like this: https://www.emeraldcoastbraces.com/Request-Your-Complimentary-Orthodontic-Exam)


    2017-01-30 | desirae.g
    Sachit has sent the revised designs. Closing.
    2017-01-28 | developersachit
    I have submitted the revised design as well.
    2017-01-27 | developersachit
    Hi Alec, there is some issue with your software. I always set the status to review but after pressing update, it automatically gets converted to waiting.
    2017-01-27 | alec.j
    Sachit, per the new policy, don't use anymore "waiting"! If you are working on the ticket "received" If the ticket is done on your end then "review" please
    2017-01-24 | alec.j
    Sachit, please update the status to "received"

    Leave a Comment:




    Design Notes 
    Design | 2017-01-23 | Desirae.G | #67827 |

    *This is a redesign from bunindental.com
    *incorporate both website examples

    CURRENT WEBSITE:
    -does not like colors
    -too bright/bold

    EXAMPLES:
    http://www.mccortho.com/ (LIKES: layout, pattern/texture, feat. services circles, font, menu/header buttons; DISLIKES: nothing)
    https://360controlpanel.com/wp-content/uploads/2016/12/wei-huachen-1.jpg (LIKES: blue color gradients, layout, curve shape, feel, sections; DISLIKES: not exactly the same blues he wants, too boxy)

    LAYOUT
    -full width
    -sectional
    -clean
    -depth

    FEEL
    -soft
    -elegant
    -simple/clean

    COLORS
    -pastel blues
    -likes gradient blues
    -light bg, dark text

    CONTENT
    -more visual

    IMAGES
    -families
    -adults

    OTHER NOTES
    -include subtle patterns/textures as seen in http://www.mccortho.com/
    -likes the 4 circles from http://www.mccortho.com/ (Meet The Doctors, Patient Forms, Consultation) use those sections and add a 4th
    -wants 4 circles to be placed in the same section as http://www.mccortho.com/
    -wants feat. service section to be near the bottom of the homepage instead of the top
    -wants image slider
    -wants association logos (use general dentistry logos for now)
    -wants REAL social media icons (with original colors)
    -INCLUDE INNER PAGE DESIGN for Contact page (exactly like this: https://www.emeraldcoastbraces.com/Request-Your-Complimentary-Orthodontic-Exam)


    Leave a Comment:




    DQ Submission 
    Design | 2017-01-23 | Desirae.G | #67760 |

    Your Name: Kevin Bunin
    Desired Domain(s): bunindental.com
    Do you have an existing Site? No
    Practice Name: Bunin Dental
    Practice Address:
    14 Pidgeon hill Drive, Suite 200
    Sterling, VA 20165
    Practice Telephone: (7034444104)
    E-mail for Patients: info@bunindental.com
    Will you be the decision maker during this process? Yes
    Sections:
    -Social Media Links
    -Featured Services
    -Promotions
    -Testimonials
    -Video
    -Contact Form
    -Membership Logos
    -Office Map
    -Doctor’s Bio
    -Office Summary
    Overall Feel:
    -Modern
    -Spa-Like
    -Elegant
    -Simple and Clean
    -Visual (Minimum Text)
    Light or Dark: Light Background (dark text)
    Select Colors:
    -soft blues with gradients in color
    -Pastels
    Image Types:
    -People
    -Specialty (Medical, Dental…)
    Ethnicity: Caucasian
    Age Group:
    -Adults
    -Elderly
    Demographic:
    -Retired
    -Working Class
    -Upscale
    Top 3-4 Services: Dental Implants Sedation Dentistry Smile Makeover/Full Mouth Rehabilitation Invisalign Sleep Appliance Therapy


    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-01-17 | Desirae.G | #67416 |

    Hello Dr. Bunin,

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny today to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. I will be contacting you for our scheduled phone call on Monday, January 23rd @ 2:30pm PST.

    Also, I have included my supervisor, Belinda, on this email as she can address any questions or concerns you may have.

    I look forward to working on this design with you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-01-17 | Desirae.G | #67417 |

    Please create temporary site and include client original content (if any).


    2017-01-18 | jan.s
    Informed by Belinda to close this task. Tempsite was already created on 11/15, closing task.

    Leave a Comment:




    2nd Design Concept closed
    Task: New Project | 2017-01-17 | Danny | #67402 |

    Belinda, please talk to me regarding this. There were “issues” with the current project. Spoke to Dr F about it.
    Overall, he was not happy with the design he “approved” bc he showed a few people and they thought it was stock/template whcih i pointed out to him he was the one that approved it. In his “defense” based he said he didn’t know it was final.

    Please have Desirae coordinate with Dr. Bunin, DR f wants you to sit in on the phone call with client during interview scheduled next Monday at 2:30pm. Had dr do research from now until then to gather sites as reference. Made sure to dr as well that he must show the concept to a few people to get their feedback cause once he approves it this time, we will not go back.

    Please confirm and talk to me with any questions.


    2017-02-06 | alec.j
    Desirae, I believe we can close this task, am I correct?
    2017-01-30 | alec.j
    Desirae, I believe we can close this task, am I correct?
    2017-01-23 | desirae.g
    Dr. Bunin has emailed separately confirming his scheduled phone call for today @ 2:30pm our time
    2017-01-23 | desirae.g
    Update - it looks like Dr. Bunin has rescheduled our phone call today for 3pm instead of 2:30pm
    2017-01-17 | desirae.g
    Confirmed for the scheduled phone call with Dr. Bunion on Monday, January 23rd @ 2:30pm

    Leave a Comment:




    Refund – $2,000 closed
    Task: Accounting | 2017-01-17 | Danny | #67401 |

    Chan, please credit back 2nd installment of $2,000. Dr fahimi is aware of this but run it by with him again.

    Please create an invoice for this, we will charge him once he approves the 2nd design draft concept. I will let you know when to charge it.


    2017-01-17 | chandra.t
    Refunded $1999 back to Visa ending in 6630, please inform me when to recharge.

    Leave a Comment:




    Complaint #2 
    Complaint | 2017-01-17 | Danny | #67400 |

    Dr called. complaint again about the project and the design not what he had expected. lost confidence in our capability. (see complaint #1).

    Dr wanted a refund but talked dr into not doing so cause i told him i felt there was miscommunication and disconnect during the process. Dr mentioned he showed it to a few friends and they thought it looked like stock/template that any other company can do.

    Tried convincing dr again to work with what was done but with a different design which I expressed confidence that they will connect better and figure out what went wrong.

    Dr finally agreed after a few solutions offered to him to restart the design process again but with a new designer. Dr request as a sign of good will to refund 50% of what he paid and once done, we are more than welcome to charge him.

    Told him I will need to get authorization from the owner and see what I can do. This is basically the best i can do to avoid a full refund.


    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2017-01-17 | jessica.c | #67369 |

    #1 – Replace stylized social media icons with the actual icons from the website in the header area and footer. Keep the dimensions the same.

    Facebook: https://cdn1.iconfinder.com/data/icons/logotypes/32/square-facebook-512.png

    Google +: http://icons.iconarchive.com/icons/marcus-roberto/google-play/256/Google-plus-icon.png

    Twitter: http://icons.iconarchive.com/icons/limav/flat-gradient-social/256/Twitter-icon.png

    Yelp: http://icons.iconarchive.com/icons/limav/flat-gradient-social/256/Yelp-icon.png

    #2 – Add associations to Dr. Bunin’s page:
    -American Dental Association
    -Virginia Dental Association
    -Northern Virginia Dental Society
    -AGD
    -DOCS

    #3 – Footer: Change “Quicklinks” to “Our Services”

    #4 – Footer: “Our Services” Add lines underneath each tab like: https://gainesvilledentalassociates.com/

    #5 – Footer: Update “© Copyright 2003 – 2017 All Rights Reserved” to “Copyright 2017 BuninDental.com All Rights Reserved”


    Leave a Comment:




    Move Site Out to Godaddy closed
    Task: Website | 2017-01-16 | Belinda | #67295 |

    Please move site to godaddy.


    2017-01-16 | jan.s
    Informed by Belinda to close this task, closing task.

    Leave a Comment:




    Color Variations 
    Notes | 2017-01-16 | jessica.c | #67261 |

    Emailed Dr. Bunin options for changing color of website.


    Leave a Comment:




    Create Email & Edits closed
    Ticket: Technical | 2017-01-11 | jessica.c | #67025 |

    #1 – Create info@bunindental.com for Dr. Bunin. Email credentials to log-in.

    #2 – Update email on website after email has been created.


    2017-01-16 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-16 | catherine.c
    Email info@ was already created 12/28/16. site updated. Emailed doctor.
    2017-01-13 | alec.j
    Catherine, have you emailed this client about the time frame? usually, you leave a note

    Leave a Comment:




    Not 100% Satisfied 
    Complaint | 2017-01-11 | Danny | #66930 |

    Dr called me addressing his concerns with his discussion with Jessica yesterday with some revisions he had and felt very distraught on what Jessica restricted him with.

    Thought that he can still personalize and “customize” more after it is developed which was what he was told when he was asked to approve the concept for development. Dr stated that he came to us seeing our great work and know what are capabilities are. Dr feels the site needs more adjustments.

    I told dr I was glad he called me to let me know so I can clarify the situation with him. Told him i do see a ticket open for some of the changes he had requested which I confirmed with him what he wanted to do which Jessica will be doing. Dr stated he had more but will call Jessica today to let her know cause his goal is to get a site that looks custom vs others that he talked to such as Sesame and Officite. I briefly explained to dr an analogy with the limitations and the reason why such as a custom built house where if he approved a bathroom to be built on the 2nd floor and then he changes his mind from the original approved blueprint to move it to the 1st floor, we have to reconstruct the floorplan again which is like us having to retrofit the design. Dr somewhat understands that but felt he was pushed to approve the concept to develop thinking he still could do some adjustments.

    Overall, dr was very understanding and wants to make this work and this is the reason why he wanted to talk to me. I told dr to just talk to jessica later, he will call, to let Jessica know all his other revisions. I will talk to Jessica too to take all the notes and discuss with Belinda to see what we can do if it is outside the parameters of the design adjustments.


    2017-01-11 | chandra.t
    Missed call, please call Dr. Bunin.
    2017-01-11 | danny.n
    fyi.
    2017-01-11 | danny.n
    jessica... fyi. please talk to me.

    Leave a Comment:




    Design Review Notes 
    Notes | 2017-01-10 | jessica.c | #66916 |

    Dr. Bunin would like to halt logo design process till his website is complete.

    -Tone down the brightness of the blue to aquamarine and tone down the green.
    -Swap out social icons for the actual icons of the websites
    -Different fonts for body and headers. Dr. Bunin says they are not different enough.


    2017-01-11 | jessica.c
    #4 - Change "Our Team" page to "Dr. Callahan" #5 - Remove any information about Dr. Karen Callahan from website. #6 - Change "Our Office" page to "Financial Information". Change this in the navigation menu as well. #7 - Add Dr. Bunin's dental associations to Dr. Bunin bio page:
    -American Dental Association
    -Virginia Dental Association
    -Northern Virginia Dental Society
    -AGD
    -DOCS #8 - Footer: Change Quick Links to Services like https://gainesvilledentalassociates.com/ #9 - Footer: Update Copyright to BuninDental.com 2017

    Leave a Comment:




    F/U 
    Notes | 2017-01-10 | jessica.c | #66847 |

    Left message on voicemail at practice.


    2017-01-10 | jessica.c
    F/U with email.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-01-06 | jessica.c | #66663 |

    Hello Dr. Kevin Bunin,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://kevinbunin.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://kevinbunin.360sites.net/wp-login.php?action=lostpassword

    Username: kevinbunin

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. Please feel free to contact our Support Team with any questions that you might have 1-800-997-9368.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    jessica.c@optimized360.com


    Leave a Comment:




    Link Not Working – Ranking Lost? 
    Complaint | 2017-01-05 | Danny | #66528 |

    “Danny,

    Hey I was looking at the website “callahandental.com” today and I found that all of the links on the page are not working. I know that you had previously duplicated the old website for usage during the building of the new website. Could you please make sure that the links on our site are not down and fully working for patients visiting this site.

    I have also noticed the we have slipped to the second spot on google rankings for “Sterling dentist”. This is the first time in 3 months that I have seen this and I want to make sure this is not an indication of further slippage in the rankings.

    Thank you for your help.”

    Called Dr Bunin but reached his voicemail. Talked to Jessica regarding this and confirmed with her that we haven’t done anything to www.CallahanDental.com which is still residing with current host. We are only working on BuninDental.com now and once that is done, we will then fwd CallahanDental.com . Waiting on Dr to call me back to discuss what issue he is having with linking cause all the linkings on his old site is still working when I just checked now.


    2017-01-05 | danny.n
    spoke to Dr. - there were some confusions with his domain. he thought the old site is hosted by us since we've downloaded a copy of it which we did but we are not hosting it. We will go ahead and host the current site so he can cut ties with the current company. Regarding the links not working, it may have been a glitch on his computer this morning cause i told him everything is working when i visited his site www.callahandental.com . As far as ranking drop, told him we didn't do anything so it is unrelated. Dr understands. Waiting on dr to send us networksolutions.com credentials to host with us temp for callahandental.com

    Leave a Comment:




    PSD to WP (Surge FW): Kevin Bunin closed
    Task: Website | 2017-01-03 | jessica.c | #66332 |

    See PSD for reference. (Final)

    *Use Surge framework
    *Fluid responsive!
    *please LINK ALL BUTTONS and feat. services accordingly!

    Menu – fixed

    Menu hover – the third set of effects on this page: http://tympanus.net/Development/CreativeLinkEffects/ (says Palimpsest, Ineffable, Lilt, etc…)

    ALL buttons hover – “Grow” http://ianlunn.github.io/Hover/

    Hero Home: Make it a slider. Will add additional images later.

    Inner page hero – 1/4 size; please make it a featured image with a background of the DIV and cover

    Feat. Services image hover – fade to orange (See Invisalign in Final PSD)

    “Doctor and Staff” image background – parallax effect

    “See What Our Patients Are Saying” image background – parallax effect

    Testimonials section – please make into a slider (both text and image)

    “Request Appointment” in the header – please LINK to “Contact” page

    Logo – please make easily editable; client will be choosing a new logo.

    “Read More Testimonials” -please LINK to “Testimonials” page.


    2017-01-09 | alec.j
    Thank you Brijesh, please close the ticket!
    2017-01-05 | developerbrijesh
    We have Complete Site On Live Server and Create Footer Menu With Name "Footer Menu" Please Check and Give Your Feedback.
    http://kevinbunin.360sites.net/
    2017-01-04 | developerbrijesh
    We start the project my local computer.

    Leave a Comment:




    Client Approved 
    Design | 2017-01-03 | jessica.c | #66328 |

    Dr. Bunin approved of the design over the phone. Sent email to get approval as back-up.


    Leave a Comment:




    Logo Design closed
    Task: New Project | 2016-12-30 | jessica.c | #66250 |

    Dr. Bunin would like a modern, clean logo design that matches with his website. He will be sending over sketches of what type of logo design he would like. It can be expanded upon and colors can be played with. Open to options and variations

    Notes:
    -Font choices: modern
    -Says Bunin Dental
    -Colors, match the site (open to ideas)
    -Overall modern feel


    2017-01-10 | jessica.c
    Will re-open a task when Dr. Bunin is ready to move forward on logo design.
    2017-01-06 | jessica.c
    Emailed Dr. Bunin to about sketches for logo design.
    2017-01-06 | jessica.c
    Dr. Bunin has not sent over designs for logo design.
    2017-01-03 | alec.j
    Jessica, would you please update the task?

    Leave a Comment:




    Logo (New Project) closed
    Task: Website | 2016-12-30 | Danny | #66249 |

    Logo Design

    Transferred call over to Jessica to start.


    Leave a Comment:




    Logo (New Order) closed
    Task: Accounting | 2016-12-30 | Danny | #66248 |

    Logo: $500 (1-time)


    2016-12-30 | chandra.t
    Charged.

    Leave a Comment:




    F/U 
    Notes | 2016-12-30 | jessica.c | #66223 |

    Called practice, left voicemail. Called cell, left voicemail and also emailed Dr. Bunin.


    Leave a Comment:




    F/U 
    Notes | 2016-12-21 | jessica.c | #65760 |

    Called Dr. Bunin’s office. Left message.


    2016-12-23 | danny.n
    Jessica, when you get a hold of him next time, please transfer him to me so I can discuss the LOGO

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-16 | jessica.c | #65472 |

    Hello Dr. Kevin Bunin,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    A note regarding the design:
    -A different font was used for Design A and Design B

    Please let me know your feedback

    Thank you!


    Leave a Comment:




    Logo Pricing closed
    Task: Other | 2016-12-13 | jessica.c | #65164 |

    Dr. Bunin mentioned that he wanted to design a logo and wanted to know information/pricing for us to design his logo.


    2016-12-23 | danny.n
    Ticket has been completed. Closing ticket.
    2016-12-23 | danny.n
    called... lm on cell. Asked Jessica to transfer to me on her next f/u.
    2016-12-15 | danny.n
    called cell. lm.
    2016-12-15 | danny.n
    called.. lm again.
    2016-12-13 | danny.n
    previously quoted Dr. $500 (reg: $750) based on my old notes and competitor pricing. Sent dr. the quote again. waiting on response.

    Leave a Comment:




    Design Feedback 
    Design | 2016-12-13 | jessica.c | #65162 |

    https://www.emeraldcoastbraces.com/
    https://gainesvilledentalassociates.com/

    Liked the general layout for design

    Notes:
    -Font is too boxy/sterile, wants something more friendly and warm
    -Wants Logo in header area similar to : https://mylrh.org/
    -Too much white
    -Liked Buttons in header area
    -Ft. Services: Too boxy, wants curved/rounded corners
    -Floating Navigation Bar (When site is developed)
    -Numer links to phone number (mobile: when site is developed)
    -Add another section: Testimonials (https://gainesvilledentalassociates.com/)
    -Sub-menu organized like: https://gainesvilledentalassociates.com/ with request appointment
    -Overall liked the colors, wants to see a lighter blue (Use blue from temp site)
    -Change Font of Phone #


    Leave a Comment:




    Call F/U 
    Notes | 2016-12-12 | jessica.c | #65032 |

    Left voicemail on cell # and at practice.


    2016-12-13 | jessica.c
    Returned Dr. Bunin's call from earlier. Left voicemail on cell.
    2016-12-13 | belinda.t
    Emailed through hubspot and LM on cell.

    Leave a Comment:




    Follow-Up 
    Notes | 2016-12-08 | jessica.c | #64811 |

    Left message on voicemail at Dr. Bunin’s office.


    2016-12-09 | jessica.c
    Sent draft again by email.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-12-06 | jessica.c | #64648 |

    Hello Dr. Kevin Bunin,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Things to Note:
    -The hover effects and movements we discussed will not be visible till the site is developed.
    -Invisalign featured services is different from the rest because it is the look of a hover effect for that section.

    I have already set up a content website for you to begin making any changes to the text. Please disregard the look of this site for now, as once we approve of the design, I will combine that with the text we have here. here. Thank you and let me know if you have any questions!


    Leave a Comment:




    New Design closed
    Task: New Project | 2016-12-01 | jessica.c | #64330 |

    Please create a new design for bunindental.com

    Also, can we please get a draft by tomorrow, Friday Dec. 2? That way we have time to make changes if necessary to the draft before sending to client.

    Examples:
    https://mylrh.org/ (LIKES: modern feel, clean, organized, colors, warm, friendly, off-center navigation, big slider, featured services )
    -This website is modern, clean, open. The doctor really liked the off-center navigation, big slider and there was content but not an overwhelming amount. It had a good balance. The doctor liked that each slide in the slider had a button that linked to another page and there was a short description. Dr. Bunin liked the featured services and wanted a similar style (not same colors), with friendly images. He also liked the page length, it was not too long or short.

    LAYOUT
    -full width
    -clean
    -flat
    -sectional
    -organized

    FEEL
    -modern
    -warm & friendly

    COLORS
    -blue, white and accents of orange

    IMAGES
    -friendly, families
    -relates to content

    CONTENT
    -organized
    -balance of content, images and space

    OTHER NOTES
    -wants similar feel and layout to https://mylrh.org/
    -feat. services: implants, invisalign, sleep apnea & cosmetic dentistry (pictures need to relate to service)
    -Modern feel
    -Big slider with buttons on each slide and short summary
    -buttons that lead to inner pages
    -Doctor bio (summary with button that leads to page)
    -Staff bio (summary with button that leads to page)
    -very family oriented
    -social media icons at top
    -review icons (google+, yelp, facebook)
    -Footer: address, practice hours


    2016-12-03 | developersachit
    Revised design also sent

    Leave a Comment:




    Create Form closed
    Ticket: Website | 2016-12-01 | jessica.c | #64318 |

    Please create a “Request Appointment” form similar to https://www.emeraldcoastbraces.com/Request-Your-Complimentary-Orthodontic-Exam


    2016-12-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-09 | catherine.c
    email updated on jotform.
    2016-12-09 | belinda.t
    form recipient needs to be kevinmbunin@gmail.com
    2016-12-08 | developerbrijesh
    We Added Space Please Check
    2016-12-08 | catherine.c
    Add spacing between Services & Treatment checkboxes and each labels.
    2016-12-08 | developerbrijesh
    We have replace current form to new form. please check
    2016-12-07 | catherine.c
    Is this Request Appt form replacing the current form on contact page?
    2016-12-02 | developerbrijesh
    We have create jotform below is the Jotform url please check. Please suggest on which page we will add this form. "https://form.jotform.com/63362892097163"

    Leave a Comment:




    Design Notes (Website Examples) 
    Notes | 2016-11-30 | jessica.c | #64259 |

    Current website:
    -Likes: Colors
    -Dislikes: Busy, too much verbage

    Sent Dr. Bunin a list of websites examples:
    Liked https://mylrh.org/
    -Likes: Colors (Blue, White, & Orange Accent), Scrolling Slider, Big Slider, Ft. Services, Good Page Length, Clean/Organized/Concise, Modern (Off-Center Navigation)
    -Dislikes: Nothing

    Colleagues Website, Really like:https://www.emeraldcoastbraces.com/
    -Likes: Colors, Big Slider Image, Call to Action Buttons, “Request An Appointment” Form Layout, Modern, Clean, User-Friendly, Sectional, Full-Wdith, Movements/Animations, Hover Effects
    -Dislikes: Tad too busy

    LAYOUT
    -full screen
    -full width
    -sectional
    -organized
    -PARALLAX
    -SPACIOUS

    FEEL
    -modern
    -simple/clean
    -Light, friendly

    COLORS
    -blue
    -white
    -accents of orange

    IMAGES
    -bold, friendly images that relate to content
    -“happy families”

    CONTENT
    -wants a lot of buttons/cta’s,
    -organized and clean
    -balance of text & image (concise)
    -wants very organized and SPACED
    -small paragraphs

    OTHER NOTES
    -Hover Effects on Buttons
    -Movement & Animations
    -Modern Feel
    -Ft. Services (Implants, Invisalign, Sleep Apnea, & Cosmetic Dentistry)
    -Icons for social media
    -Icons for reviews
    -Wants for similar to https://www.emeraldcoastbraces.com/Request-Your-Complimentary-Orthodontic-Exam


    Leave a Comment:




    Carry Over Additional Content closed
    Ticket: Website | 2016-11-28 | Belinda | #63956 |

    Copy content from this website: http://callahandental.com/

    – about us
    – financing/carecredit info
    – forms


    2016-12-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-07 | developerbrijesh
    We have Add Content Please Check Here Page Url
    http://bunindental.com/about-us/
    http://bunindental.com/financingcarecredit-info/
    http://bunindental.com/forms/
    2016-12-07 | catherine.c
    please use sitesuckered site.
    https://www.dropbox.com/sh/yb3q47loprg7o3u/AACN2Q_ItshTTW08F_Dt3qEoa?dl=0
    2016-11-29 | developerbrijesh
    http://callahandental.com/ Content site is not open please check:- http://prntscr.com/dd5h96

    Leave a Comment:




    Email Setup closed
    Ticket: Website | 2016-11-28 | Belinda | #63955 |

    Please set up info@bunindental.com and send doctor instructions/credentials.
    -Update the email address in temporary site
    – update telephone nu,ner to 703-444-4104

    Please give him a call at 2:15pm on Wednesday Dec
    He wants to go over website examples that you had emailed.


    2016-11-28 | jessica.c
    Ticket has been completed. Closing ticket.
    2016-11-28 | jessica.c
    Email has been created. Instructions and credentials have been created and emailed to Dr. Bunin. Contact information updated on temp site.
    2016-11-28 | belinda.t
    Dec 30th; 215 PST

    Leave a Comment:




    Follow-Up 
    Notes | 2016-11-21 | jessica.c | #63735 |

    Called Dr. Bunin, left a message on his voicemail to follow-up with website examples we sent via email on Friday Nov., 18th.


    Leave a Comment:




    Temp Site & Website Examples 
    Design | 2016-11-18 | jessica.c | #63568 |

    Sent Dr. Bunin username and password retrieval URL. Also sent doctor website examples:

    http://murphy1chiro.com/

    Home


    https://wire.com/

    Lakeland Regional Health | Hospital in Lakeland FL


    https://intermountainhealthcare.org/

    Welcome


    Leave a Comment:




    Original DNS Records 
    Notes | 2016-11-16 | Jan S. | #63351 |

    Original A Record: 50.63.202.48


    Leave a Comment:




    Design Notes 
    Design | 2016-11-14 | Belinda | #63131 |

    PRACTICE INFO
    Your Name Kevin Bunin
    Desired Domain(s) bunindental.com
    Do you have an existing Site? Yes
    Practice Name Bunin & Callahan Dental
    Practice Address Street Address: 14 Pidgeon Hill Drive #200
    City: Sterling
    State / Province: VA
    Postal / Zip Code: 20165
    Practice Telephone (703) 444-4104
    Will you be the decision maker during this process? Yes

    SECTIONS

    Sections Social Media Links
    Featured Services
    Testimonials
    Contact Form
    Doctor’s Bio
    no long phrases

    OVERALL FEEL

    Overall Feel Modern
    Spa-Like
    Elegant
    Simple and Clean
    Visual (Minimum Text)
    Minimalist

    Please Give us Examples of Websites You Like curvy edges, clean, concise

    COLORS

    Light or Dark Light Background (dark text)
    Select Colors blues, yellows, aqua greens, no red. brighter colors.
    Bright

    Image Types People

    DEMOGRAPHIC

    lively/average American
    Ethnicity Caucasian
    Hispanic
    Asian
    African American
    Age Group Adults
    Elderly
    Demographic Retired
    Business (ex: downtowns)
    military
    Top 3-4 Services invisalign, implants, sedation, sleep apnea
    Any Additional Comments/Requests? Call to action buttons, easy form to fill out, home page has short snippets/buttons. Button phrases to be what the link is.

    Calming, but lively…. not boring.


    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-11-14 | Belinda | #63128 |

    Hello Dr. Bunin,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you.

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-11-14 | Belinda | #63129 |

    Please create temporary site and include client original content (if any).


    2016-11-16 | jan.s
    The domain name bunindental.com was applied to the website. Activated the Travis theme.
    2016-11-16 | belinda.t
    please add domain and make the website live. Utilize any simple theme.
    2016-11-15 | jan.s
    The custom surge tempsite and user for Bunin Dental were created, imported default 360 content for dentistry via content copier, and recorded FTP credentials from Pagely support, closing task.
    2016-11-15 | jan.s
    I have received this task and will expedite this.
    2016-11-15 | belinda.t
    Jan, can you expedite this.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-11-14 | Belinda | #63126 |

    Hello Dr. Bunin,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you.

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-11-14 | Belinda | #63127 |

    Please create temporary site and include client original content (if any).


    Leave a Comment:




    301 Redirects 
    Design | 2016-11-14 | Belinda | #63120 |

    http://callahandental.com/appointment.htm
    http://callahandental.com/index.htm
    http://callahandental.com/about.htm
    http://callahandental.com/services.htm
    http://callahandental.com/insurance.htm
    http://callahandental.com/links.htm
    http://callahandental.com/locations.htm
    http://callahandental.com/forms.htm
    http://callahandental.com/contact.htm
    http://callahandental.com/emergencies.htm
    http://callahandental.com/patient-reviews-frame.html
    http://callahandental.com/services1.htm
    http://callahandental.com/services4.htm
    http://callahandental.com/services2.htm
    http://callahandental.com/services5.htm
    http://callahandental.com/services3.htm
    http://callahandental.com/faqs.htm
    http://callahandental.com/care.htm
    http://callahandental.com/forms/Welcome1%20Medical%20S%20Dental%20History.pdf
    http://callahandental.com/forms/Form1.pdf


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-11-10 | Danny | #62940 |

    – Dr. Bunin (extremely friendly)
    – dr is not too tech savvy so try to keep things simple for him. He’s very patient.

    – likes design to be very clean, more personalized photos, less stock.
    – Have a floating CTA button visible and available/accessible when scrolling

    DOMAIN:
    – bought a practice from existing dr. Wants to use the same domain name to preserve history. He has login credentials to the registrar.
    – dr has another domain that he registered which he wants to use to redirect the current to this one. He wants to setup emails based on this one as well. get the domain from the dr.
    – make sure you do all 301 redirects from CALLAHANDENTAL.com to the new one.

    COMMENT BELOW from DR:

    “I want to get the website address bunindental.com setup and pointing to the temporary site asap.  I am making promotional items and want to put this on them.

    Also I would like to get a new email address setup asap as well so that I can also start having patients use this.”

    2016-11-14 | danny.n
    please register BuninDental.com for him (it is available). This should be the new MAIN domain with emails setup. The old one that he purchased CallahanDental.com will be redirected to this one. Please confirm with him. Thx.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-11-10 | Danny | #62939 |

    Website: $4,000 + $78/m


    2016-11-14 | chandra.t
    Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-09-13 | Danny | #59135 |

    Dr called, very nice. Submitted a inquiry too.

    Has a website that he needs us to host in the meantime while we develop the new site. Dr doesn’t know much about. Explained to dr we can as long as we have access to the files. His site is HTML so we can prob download but still need access to domain. He is not sure but dr undrestand what is involved and it is stremalined if it is accessbile.

    Went over Gold package. Gave him comparison bt us an Sesame charging him $1,500 he stated. Told him its template and not comparable which dr understands. Told him we offer ownership which they don’t cause that was important.

    Sent dr an email with information. HOT lead. call in a few days


    2016-11-11 | danny.n
    spoke to dr. - he will fill it out online by today to get started.
    2016-11-10 | danny.n
    "Danny, I got your email, yes this week has been crazy as usual. I would like to get started with the website. The address "callahandental.com" is currently being managed through network solutions which I have the login for. Please let me know how we get started moving forward. I would also like to setup my website address to point to this site as well as get the email setup. Thanks for your help."
    2016-11-07 | danny.n
    called. lm. sent dr a f/u.
    2016-10-28 | danny.n
    Dr called... was at the ADA with his wife. Spoke to Sesame Comm, had a special for $3k (custom). explained to him the diff between that and us. Told him i cant match that because its a different product and assured him we are 1 of a few that offers unique custom design. Kept the rate at $4k. Dr asked about logo, quoted dr $500 additional (reg: $750). Dr will gather design ideas to get ready to speak to designer next week to start. very nice.
    2016-10-04 | danny.n
    sent dr a f/u to see if he called Dr. Callahan regarding the domain. Suggested to dr to start on teh design process to expedite since it takes 30 days. In meantime, he can figure out with dr. callahan on the domain to get it situated.
    2016-09-30 | danny.n
    spoke to Dr. Bunin, very nice. apologized for being on a hiatus, been really busy. Dr stated he will go with us. just need to get the domain situated. At this point, told dr to setup a new site under bunindental.com so we can expedite developing. In menatime, he can figure out CallahandDental.com to see if domain can transfer to us, then we do a 301 redirect to preserve the history. Quoted dr $500/m to do SEO in future. Also quoted $500 for logo design, dr inquired. Dr will now call Dr. Callahan to see if that company can do a domain transfer. RTO. f/u in a few days to start design process in menatime.
    2016-09-23 | danny.n
    sent him a f/u.
    2016-09-20 | danny.n
    SK: 6:23pm yest
    2016-09-19 | danny.n
    "Danny, I got your messages about the website. Sorry for the late response, it has been a crazy week with the closing. I am finding out about the domain transfer and I will be in touch. Thank you for your help."
    2016-09-15 | danny.n
    called. lm to see if dr got my message the other day confirming we have the website files downloaded and it is working fine. just need login credentials from Dr. Callahan for the domain.
    2016-09-14 | danny.n
    Dr Bunin emailed and called (lm). Called Dr back. Had questions about responsive site, stated that his wife is also a dentist but her site wasn't respnosive so he wanted to make sure it is. He wasn't 100% sure what it meant but I explained to him which he understood. Dr also had questions about SEO cause others claim they can guarantee and also want to charge him extra for it. Went over with him how SEO works (realistically) and also introduced him to PPC which he has heard but not sure what it was. He was convinced that PPC is the way to go after his site launches. Will reconnect on this once the site goes live. At this stage, we will try to see if we can download a copy of the website files, dr will try to contact Dr. Callahan to get domain access. Dr Bunin has intent to get a new domain and have this one pointed to the new one.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-01-18
    Questionnaire: 2016-11-14
    Site Download/Site Sucker: 2016-12-14
    Temporary Site: 2016-11-16
    Concept: 2017-02-27
    Approved: 2017-01-03
    Add to Upwork
    Add Developer to Temp Site
    Review: 2017-01-06
    Design # and Download: 2017-01-06
    Image Optim: 2017-01-06
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-03-10
    Analytics Setup: 2017-01-06
    Analytics Report or Jetpack Setup: 2017-01-06
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2017-02-27
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-11-14

    Mobile
    Fluid Responsive
    2016-11-14

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo
    2017-04-26

    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-12-30

    360 Plan



    Estimates | 2016-09-13 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-11-11 | danny.n
    spoke to dr. - he will fill it out online by today to get started.
    2016-11-10 | danny.n
    "Danny, I got your email, yes this week has been crazy as usual. I would like to get started with the website. The address "callahandental.com" is currently being managed through network solutions which I have the login for. Please let me know how we get started moving forward. I would also like to setup my website address to point to this site as well as get the email setup. Thanks for your help."
    2016-11-07 | danny.n
    called. lm. sent dr a f/u.
    2016-10-28 | danny.n
    Dr called... was at the ADA with his wife. Spoke to Sesame Comm, had a special for $3k (custom). explained to him the diff between that and us. Told him i cant match that because its a different product and assured him we are 1 of a few that offers unique custom design. Kept the rate at $4k. Dr asked about logo, quoted dr $500 additional (reg: $750). Dr will gather design ideas to get ready to speak to designer next week to start. very nice.
    2016-10-04 | danny.n
    sent dr a f/u to see if he called Dr. Callahan regarding the domain. Suggested to dr to start on teh design process to expedite since it takes 30 days. In meantime, he can figure out with dr. callahan on the domain to get it situated.
    2016-09-30 | danny.n
    spoke to Dr. Bunin, very nice. apologized for being on a hiatus, been really busy. Dr stated he will go with us. just need to get the domain situated. At this point, told dr to setup a new site under bunindental.com so we can expedite developing. In menatime, he can figure out CallahandDental.com to see if domain can transfer to us, then we do a 301 redirect to preserve the history. Quoted dr $500/m to do SEO in future. Also quoted $500 for logo design, dr inquired. Dr will now call Dr. Callahan to see if that company can do a domain transfer. RTO. f/u in a few days to start design process in menatime.
    2016-09-23 | danny.n
    sent him a f/u.
    2016-09-20 | danny.n
    SK: 6:23pm yest
    2016-09-19 | danny.n
    "Danny, I got your messages about the website. Sorry for the late response, it has been a crazy week with the closing. I am finding out about the domain transfer and I will be in touch. Thank you for your help."
    2016-09-15 | danny.n
    called. lm to see if dr got my message the other day confirming we have the website files downloaded and it is working fine. just need login credentials from Dr. Callahan for the domain.
    2016-09-14 | danny.n
    Dr Bunin emailed and called (lm). Called Dr back. Had questions about responsive site, stated that his wife is also a dentist but her site wasn't respnosive so he wanted to make sure it is. He wasn't 100% sure what it meant but I explained to him which he understood. Dr also had questions about SEO cause others claim they can guarantee and also want to charge him extra for it. Went over with him how SEO works (realistically) and also introduced him to PPC which he has heard but not sure what it was. He was convinced that PPC is the way to go after his site launches. Will reconnect on this once the site goes live. At this stage, we will try to see if we can download a copy of the website files, dr will try to contact Dr. Callahan to get domain access. Dr Bunin has intent to get a new domain and have this one pointed to the new one.