Tooth Fairy Pediatric Dental

Belinda, can you let me know how much we should charge. Not sure if we even want to get involved. I’ve cc’d you in the email he sent me. LMK.

“if i wanted you to make updates on my site, what is the process to TEMPORARILY move it back to optimized 360 hosting, and then after updates are made, transfer the files back to joseph? “

please remove all

Please stop charges for this and the other account. I will setup task separately over there too.

Joseph and Dr. Delisle’s response after sending the site files:

11/02/2016
(from Joseph)
Hi Belinda,

I downloaded all the files and uploaded them to our server. Can you get me in contact with the developer or technical contact? The theme files are showing as being child themes to a parent theme that was not sent over. I’ll need all the files. Also I’m not sure why I can’t be given an admin access since sending me the files will take a couple hours to get the site set up vs. 10 minutes if I can get an admin login. Even if you can’t get me an admin login if I can talk with the developers I can walk them through what steps I need from them to migrate it to my server that would save a lot of time.

Dr. Delisle was told it wouldn’t be an issue to have the site stay on our server but when the sites were finished you moved them off our server to yours without any notice to us or request to move them. Please respond asap with our options so we can get this resolved as quickly as possible without further issue. There really should be no reason we can’t be given an admin login to our site or at least the ability to add our plugin to the site so we can migrate it more easily since the files structure we received is a complete mess.

(from Dr. Delisle)
I was told that I could own everything, that this was a custom site, and I notified Danny that I wanted to be in control of everything, not your company. From the sound of Joseph’s last email, this could be a bait and switch. If I don’t have total control of all my sites, I’m gonna be pissed off and aggressively pursue my options. I own offices in Las Vegas, Reno, San Diego, and Beverly Hills. If this turns out to be a bait and switch because you want to keep control over my sites and charge me a monthy fee, I won’t be happy.

Please advise

11/04/2016
(from Dr. Delisle)
Desirae, we have an issue with my websites and I sent an email to your company. Can You please get Danny involved as I am waiting patiently for a response, but am becoming frustrated with each passing day.

(from Danny)
Dr. Delisle,
Desirae just spoke to me bringing this to my attention.

I had just called your cell phone and left you a message.

Please call me to get this cleared out. There is a big misunderstanding here and there is no “bait & switch”.

We have given Joseph all the files for your site that is sitting on our server which was sent to him. All he needs to do at this point is set it up correctly.

What Joseph is asking is to access our server which is against any companies’ policy. We will be more than happy to help coordinate with him if he is not too familiar with setting up the files on his server.

I understand your frustration but we are not trying to make it difficult for you or anyone. We’ve been doing this for over 12 years and have done many file transfers such as this and the only time there are issues is when the other web developer is not too familiar with the setup & configuration.

Please call me at my direct line 949-544-5225.

(from Desirae)
Hello Joseph and Dr. Delisle,

I’m going to resend the link with the files to you. Please try again.

Toothfairypediatricdental.com: https://www.dropbox.com/sh/03spssnaoeakjvq/AAB75YRPPyJLt864097Tg3pYa?dl=0
Childrensedationdentist.com: https://www.dropbox.com/sh/hmog8tg5xju0tfr/AAD7rZwriaXo1oAd44Z7baawa?dl=0

Once the files are uploaded to your server, you can use the following username/password to log in.

childrensedationdentist.com/wp-admin
username: stevendelisle
password: Optimized360

toothfairypediatricdentist.com/wp-admin
username: toothfairypedsdental
password: Optimized360

Client has approved in writing for a site transfer. The following folders/files are needed to send:
-theme
-plugins (ACF, Divi, Safe Redirect)

Please send folders/files to joseph@raptorwebsites.com and CC delisledds@gmail.com; address Joseph from now on.

Dear Dr. Delisle,

Before sending you the website files, would you like any other changes to the site? Once the files are emailed to you, we cannot make any other changes to it. We will provide a login username and password that will enable you to log in once the website is properly installed on your server.

Additionally, other products you have with us will no longer be available. If you have questions regarding these, please let us know.
Appointment Forms
Videos (third party vendor)
Analytics
Email
If you wish to continue to use any of these products, you have the option to stay on our monthly hosting plan. Additionally, after receiving the files, kindly let us know when to cancel the account for you.

Thank you!

-Please add a (CA) next to where it says South Lake Tahoe anywhere on the site
-Add a Facebook feed on the Home page (perhaps below “Welcome to Toothfairy Pediatric Dental” and please format appropriately

Website theme has been altered. Currently working with developers to solve this issue.

Please add insurance logos to the “Office” page under Insurance. Link to reference: http://sedationdentalcentersd.com/payment-options/

-replace Denti-Cal with Amerigroup
-do not use San Diego Regionial Center
-add Diversified Dental
-link Care Credit logo
-use all others listed in link

Jessica, please create and let me know when done. Thx

toothfairypediatricdental.com – https://360controlpanel.com/2015-cp?id=102480
childrensedationdentist.com – https://360controlpanel.com/cp-main?id=102572

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting
4. Add following lines to end of robots.txt file:

User-agent: ia_archiver

Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

Hello Dr. Delisle,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://toothfairypediatricdental.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Desirae
desirae.g@optimized360.com

0 smtp.secureserver.net 68.178.213.37 60 min Blacklist Check SMTP Test
10 mailstore1.secureserver.net 68.178.213.243 60 min Blacklist Check SMTP Test

104.239.200.162

Contacted Dr. Delisle to see if he’s ready to go live.

Contacted Dr. Delisle to discuss website. Left VM.

Hello Dr. Delisle,

Your website is ready for your review.

We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

Temporary URL: http://stevendelisle.360sites.net

LOGGING IN

Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

URL: http://stevendelisle.360sites.net/wp-login.php?action=lostpassword

Username: stevendelisle

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Desirae
desirae.g@optimized360.com

“my sedation site. I’m looking for something very sophisticated and upscale.”

Gave dr 4 options below:

For this Sedation site, we have 4 options and these options will be discounted rate considering its a 2nd project:

1. Utilize the overall design layout concept from this 1st project, adjust color, then integrate that VIDEO effect example you had shown me. 2 installments of $750 + $78/m
2. Option 1 above but eliminate the video effect: 2 installments of $500 + $78/m
3. Create a new unique custom design from scratch website integrating the video effect, this is the same as the 1st project but with the VIDEO effect. This is hugely discounted: 2 installments of $1,500 + $78/m
4. option 3 but eliminate the video effect: 2 installments of $1,250 + $78/m

Scheduled phone call with Dr. Delisle on Tuesday, September 6th @ 10am PST to discuss website ready and other things.

Hello Dr. Delisle,

Attached is the updated design draft. Please let me know if you would like to approve.

Thank you!
Desirae
desirae.g@optimized360.com

Hello Dr. Delisle,

Based off of our discussion I have compiled a few design drafts for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Right now we want to focus on the layout and colors of the design as the text and images can be changed at any given time.

I have incorporated your logo colors throughout the design and made it sectional and easy to read. Keep in mind that the big image on the top will be a slider with other images. For locations, did you want each office to have its own page or would you like all locations on one page?

Please give me a call at your convenience so we can go over the design drafts. I’m looking forward to your feedback!

Thank you,
Desirae
desirae.g@optimized360.com

Dr has 3 separate sedation sites, asked for a quote if he were to use same design for each 3. Quoted Dr: $1,000 + $49/m each.

Current website: http://toothfairypediatricdental.com/
Likes: jcpdentistry.com (everything about it)

LAYOUT:
-clean
-sectional
-easy to navigate; user friendly
-no crazy shapes (circles/squares okay)
-wants nav bar at the top (current website on the side)
-a lot of content in inner pages

COLORS:
-logo colors (pink, green, grey, blue)
-light background w/ dark text
-bright & vibrant

FEEL:
-modern
-playful but not too “kiddie”
-clean and easy to navigate

IMAGES:
-children/teens
-full width
-image slider on home page
-possible animated features like ockidsdental.com (use our best judgement)

CONTENT:
-less content, more images on home page
-more content in inner pages

OTHER NOTES:
-make sure design is mobile/tablet responsive
-MULTIPLE LOCATIONS!
-wants a dedicated page to orthodontist that works at all locations
-wants to set up new email for patients

Your Name: Steven Delisle
Practice Name: Tooth Fairy Pediatric Dental
Secondary Title (Dr. Name): Dr. Ben Salar
Practice Address (MAIN)
3160 N Truckee Lane
Sparks, NV 9434
Practice Telephone: (775) 971-4252
Sections
-Social Media Links
-Featured Services
-Contact Form
-Office Map
-Doctor’s Bio
-Office Summary
Overall Feel
-Modern
-Playful
Please Give us Examples of Websites You Like: http://jcpdentistry.com/
Light or Dark: Light Background (dark text), Bright
Colors: logo colors (pink, green, grey, blue)
Image Types
-Your Images (Upload or Email)
-Specialty (Medical, Dental…)
Ethnicity
-Caucasian
-Hispanic
Age Group
-Children
-Teen
Specialty: pediatric dentistry
Top 3-4 Services
-sedation
-orthodontics
-pediatric dentistry
Any Additional Comments/Requests?
medicaid accepted

Called Dr. Delisle on cell. Left VM.

http://toothfairypediatricdental.com/
http://toothfairypediatricdental.com/about/
http://toothfairypediatricdental.com/services/
http://toothfairypediatricdental.com/forms/
http://toothfairypediatricdental.com/contact/
http://toothfairypediatricdental.com/wp-content/uploads/2015/12/New-Patient-Packet-Toothfairy.pdf
http://toothfairypediatricdental.com/wp-content/uploads/2015/12/Parental-Consent-Form.pdf

Please create temporary site and include client original content (if any).

Hello Dr. Delisle,

Welcome to Optimized360!

My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

I have received your design questionnaire and will be calling you tomorrow 8/17 @ 10am to discuss.

Please don’t hesitate to contact me with any questions or concerns, and I look forward to working on this design with you!

Best,
Desirae
desirae.g@optimized360.com

– Dr. Delisle (Pediatric Dentist)
– dr is very passive, you will need to do all the questioning and carry the conversation. Not the type to be giving you info unless you ask him questions.

– mentioned he liked www.JCPDentistry.com
– primary concern he brought up was that the site needs to look good on Mobile & Tablet device (please keep this in mind for the initial design concept prior to development)
– dr has 4 locations, building a 5th (reno, nv). Refer to his current site for the 4 current offices.
– Current 4 locations: Gardnerville, South Lake Tahoe, Sparks, Fernley & RENO (in development)
– create 4 individual office pages for each location (have the metatag optimized for each ex “Tooth Fairy Pediatric Dental – Sparks Pediatric Dentist – Sparks Kids Dentist – Sparks Children Dentist”

SCHEDULED PHONE CONFERENCE: Wednesday at 10am pst. Call Dr’s cell.

– sent client the general link to the 360 Design Questionnaire to start (dr mentioned that he filled it out online already, please confirm)
– his login credentials
user: delisledds@gmail.com
pass: 360_delisledds

Website: $4,000 + $78/m

* client faxed contract (see attached)

Dr called me while I was in process of responding back to his email requesting link to some of our pediatric client.

Dr had questions about the $2,000 package, i brought up the $4,000 package cause dr asked about self-hosting. Gave him overview of the diff between the 2 as far as design process and the ownership.

Sent dr email with overview of the packages, links to the custom design portfolio and also the optizign system.

Called. LM. Sent email.