Practice In Balance Dental Spa

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    Profile ID: 102472




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    Interested in SSL / HTTPS 
    Notes | 2017-10-20 | Jan S. | #97598 |

    Called and spoke with Shawna regarding revisions and they also inquired about SSL / HTTPS. Provided a quote for them and they will discuss it with Dr. Swainson.


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    Revisions via email closed
    Task: Website | 2017-06-27 | Jan S. | #78427 |

    1. Add this logo above homepage slider, centered:
    https://www.dropbox.com/s/bysv6ozzgapagy9/LANAP-Laser-Therapy-Center-logo.png?dl=0

    2. Save this as a JPG and add as second homepage slider.  Remove current LANAP slider:
    https://www.dropbox.com/s/ecrgbliq19vapev/poster-landscape-18×24-group-1.pdf?dl=0

    ORIGINAL TASK:

    01.) Place one of the LANAP logos on the Home page above the Hero Slider.
    02.) Replace Hero Slider #2 with updated LANAP photo with group of smiling people.

    /* Please refer to the attachment to this task. Quoted 1 – 3 business days to complete. */

    lanap-logos
    2017-06-29 | developerbrijesh
    specified correction were done in both these points.Please check.
    2017-06-28 | catherine.c
    #1 - LANAP logo needs to be in the green background area centered above the slider.
    #2 - Slider 2 needs to be zoomed out so the text is visible and two men heads are not covered.
    2017-06-28 | developerbrijesh
    we have completed both points please check if you have any changes then tell us
    2017-06-27 | catherine.c
    WP:
    U: optizign13
    P: 2qYtKRWd%h2QojedX$Y!S4Il

    FTP:
    practiceinbalancedentalspa.com U: i3813884736288
    P: G_12B3)8_Xvx

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    mobile site closed
    Task: Website | 2017-06-26 | Catherine C. | #78359 |

    Links in hamburger are not visible. Please change text to white.


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    Change Logo closed
    Task: Website | 2017-06-26 | Jan S. | #78336 |

    Please change their logo on the Home page with the attachment provided.

    /* Quoted 1 -3 business days to complete. */


    2017-06-26 | catherine.c
    done.

    Leave a Comment:




    header & slider edits closed
    Ticket: Website | 2017-06-21 | Catherine C. | #78063 |

    1. Change header color to white.

    2. Change top menu text to color of blue/green background.

    3. Homepage slider – move button lower closer to slider dots. Do not have button covering any faces.


    2017-06-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-22 | catherine.c
    #1 - Set Page link on state to the yellow as before.
    #3 - has not been completed.
    2017-06-21 | catherine.c
    WP:
    U: optizign13
    P: Y(R86i$IDw*4KPq8Rw@1acyP

    Leave a Comment:




    help with Captain Form plugin closed
    Task: Website | 2017-06-16 | Catherine C. | #77740 |

    Octavia called, needed help added button on New Patient’s page. Linking it to a new page where captain form shortcode was added.

    Helped her fix form.


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    Email Address Update closed
    Ticket: Website | 2017-06-14 | Belinda | #77562 |

    Update all email addresses on the website to: info@practiceinbalance.com


    2017-06-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-20 | catherine.c
    WP:
    U: optizign13
    P: Y(R86i$IDw*4KPq8Rw@1acyP
    2017-06-20 | catherine.c
    site restored to 6/13. Captain form plugin issue task from 6/16 was updated.
    2017-06-20 | jan.s
    Please provide a status update for this task.
    2017-06-14 | belinda.t
    optizign13 // @S^(YyKp8by6JBvk#7MO@(K3

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    Form Update closed
    Ticket: Website | 2017-06-14 | Belinda | #77561 |

    Search in jotform for this form: 62795479020159

    Update the email address notifications to info@practiceinbalance.com


    2017-06-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-14 | belinda.t
    optizign13 // @S^(YyKp8by6JBvk#7MO@(K3

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    Location of site – GoDaddy, not template 
    Notes | 2017-06-05 | Catherine C. | #76940 |

    The 360tempsite for Practice In Balance Dental Spa was archived. The live website is located on GoDaddy due to their request of using a customized Divi theme.

    Current URL: practiceinbalancedentalspa.com | practiceinbalance.com
    Temp URL: 381.5b1.myftpupload.com


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    request for plugin closed
    Task: Website | 2017-06-05 | Catherine C. | #76936 |

    Shawna called asking if can install captain form plugin and would like to purchase upgrade – apprentice plan.


    2017-06-06 | catherine.c
    plugin installed. set raymonswainson user to admin level. They will need to upgrade through plugin. Spoke to Shawna and she is all set.

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    Website Info 
    Notes | 2017-05-02 | Jan S. | #74796 |

    The 360tempsite for Practice In Balance Dental Spa was archived. The live website is located on GoDaddy due to their request of using a customized Divi theme.

    Current URL: practiceinbalancedentalspa.com | practiceinbalance.com
    Temp URL: 381.5b1.myftpupload.com


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    email edits closed
    Ticket: Website | 2017-05-01 | Catherine C. | #74774 |

    1. Remove video link on my landing page temporarily.

    2. Phone version of webpage – the word Dentistry is broken up


    2017-05-02 | rod.l
    Ticket has been completed. Closing ticket.
    2017-05-01 | catherine.c
    for #1 - Play video button on mobile site. please remove.
    2017-05-01 | catherine.c
    please do #2. waiting on #1.

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    Website Fix closed
    Task: Website | 2017-04-24 | Justin | #74270 |

    Please scroll down on the Home Page to New Patient Offers….

    please fix that area… text is camouflaged and there’s no specials?


    2017-05-02 | belinda.t
    Justin, as mentioned, please ask client as they are the ones that provided this content.
    2017-05-02 | developerhaseeb
    That New Patient Special section is removed already. Thanks
    2017-04-28 | justinn
    Did they provide promotions? please review my comment below
    2017-04-28 | belinda.t
    Please ask the client as these are items they request.
    2017-04-28 | justinn
    Belinda.. I still don't get the logic of this coupon. Special #2? New Patient Special? claim what offer? theres no detail - we should remove this section if it has no purpose.
    2017-04-28 | alec.j
    Justin, he has finished the adjustments, is that ok?
    2017-04-25 | developerhaseeb
    Text color has been changed.
    2017-04-24 | belinda.t
    wp user: optizign13 // pass: fzJq1ZGH^i%Xvc9dnLcHk)(d

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    welcome letter emailed 
    Marketing | 2017-04-21 | Alec J. | #74151 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-04-21 | Jan S. | #74148 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    www.practiceinbalance.com/
    www.practiceinbalance.com/home
    www.practiceinbalance.com/check-maintain-your-health
    www.practiceinbalance.com/improve-your-smile
    www.practiceinbalance.com/no-cut-gum-surgery
    www.practiceinbalance.com/financial-options
    www.practiceinbalance.com/privacy-practices-1
    www.practiceinbalance.com/2nd-opinion-1
    www.practiceinbalance.com/mouthbody
    www.practiceinbalance.com/anxiety-reduction-2
    www.practiceinbalance.com/dentistry-
    www.practiceinbalance.com/meet-our-team/
    www.practiceinbalance.com/map-directions/
    www.practiceinbalance.com/our-shop/
    www.practiceinbalance.com/s/New-Patient-INFORMATION.pdf
    www.practiceinbalance.com/s/New-Patient-FINANCIAL-AGREEMENT.pdf
    www.practiceinbalance.com/s/New-Patient-INFORMATION-SPANISH.pdf
    www.practiceinbalance.com/s/HIPAA-NOTICE-OF-PRIVACY-PRACTICES.pdf


    2017-05-08 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-05-03 | sanjay.d
    #2 done, there are many pages not available, that i have redirected to home page.
    2017-05-02 | jan.s
    Any updates?
    2017-04-28 | sanjay.d
    Put on hold, need to confirm with Belinda regarding redirecting from old domain to new domain on godaddy.
    2017-04-28 | jan.s
    Any updates?
    2017-04-24 | catherine.c
    #1 & #3 completed.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-04-21 | Jan S. | #74147 |

    Hello Dr. Swainson & Rochelle,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://practiceinbalancedentalspa.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Create GoDaddy Tempsite closed
    Task: Website | 2017-02-13 | Jan S. | #69382 |

    Please create a GoDaddy tempsite, import content from the current site, and install the Divi Builder Theme from Elegant Themes.


    2017-04-21 | jan.s
    Template Ready email was sent.
    2017-04-21 | jan.s
    The domain name practiceinbalance.com was officially applied as well, closing task.
    2017-04-21 | jan.s
    The domain name practiceinbalancedentalspa.com was officially applied, please proceed with practiceinbalance.com as well.
    2017-04-21 | jan.s
    Spoke with Eric from GoDaddy, they are currently working on this. They will follow up when they have updates.
    2017-04-21 | jan.s
    Applied the domain name practiceinbalancedentalspa.com to the wordpress account. Indefinitely pending. Informed GoDaddy regarding this, currently waiting for a response.
    2017-04-21 | jan.s
    Rochelle followed up via email. They have updated the A Record for practiceinbalancedentalspa.com and practiceinbalance.com, please proceed with going live.
    2017-04-20 | jan.s
    Followed up via email, currently waiting for a response.
    2017-04-17 | jan.s
    Called and spoke with Rochelle. Followed up via email as well, currently waiting for a response.
    2017-04-12 | catherine.c
    spoke to Rochelle. Told her to change A record for both practiceinbalancedentalspa.com and practiceinbalance.com
    2017-04-11 | jan.s
    Followed up via email for go live reminder per request from Rochelle.
    2017-04-10 | jan.s
    Received an email from Rochelle with an updated logo and slider image. Updated website and followed up via email to provide an update, currently waiting for a response.
    2017-04-04 | jan.s
    Called and spoke with Rochelle per request and updated the website based on her revisions, currently waiting for a follow-up.
    2017-04-03 | jan.s
    Received follow up from Rochelle, requested scheduled call for Tuesday, 03/04 at 10:00 AM PST.
    2017-04-03 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-03-31 | jan.s
    Called and spoke with Dr. Swainson regarding going live the 360temp version. He approved and please continue working on the new website with Rochelle.
    2017-03-29 | jan.s
    Followed up via email to provide updates, currently waiting for a response.
    2017-03-29 | jan.s
    Rochelle followed up via email to provide a status update. She wants the website to go live on 04/10.
    2017-03-23 | jan.s
    Rochelle called and provided an update from her end. She does NOT want to go live with the previous website. She is starting to get impatient with the entire process and wants to get the website up by 04/03. She completely understands that it is on her side due to her schedule and coordinating with Dr. Swainson. Assured her that so long as we keep strong communication, we can get the website out by then. She has more content to send over.
    2017-03-21 | jan.s
    Called and left a message. Followed up via email as well. Recommended to go live with the previous website until the new website is finished.
    2017-03-21 | belinda.t
    Please contact Dr. Swainson by phone and let him know we are actively following up with Rochelle but have not received all the material to complete the site. Please suggest to go live with the template we had before while this is being processed.
    2017-03-16 | jan.s
    Called and left a message since Rochelle was unavailable. Followed up via email as well. There is progress with the website however, there are still several things that need to be addressed.
    2017-03-09 | jan.s
    Rochelle called and I provided an update. She will provide additional content shortly, she quoted within the next few days but she will keep us updated.
    2017-03-09 | jan.s
    Called and left a message since Rochelle was unavailable. Followed up via email as well. There is progress with the website however, there are still several things that need to be addressed.
    2017-03-06 | jan.s
    Please continue updating the website with the provided files from Dropbox.
    2017-03-06 | jan.s
    Dropbox link was updated by Rochelle. Followed up via email to confirm.
    2017-03-06 | jan.s
    Dropbox URL: https://www.dropbox.com/scl/fo/rvs4r9wgfeug094r53nwe/AACjBRMnGJr5ST0cdZQK6JYMa?dl=0&from_sync_modal=true
    2017-02-27 | jan.s
    Called and spoke with Rochelle, she will provide updated written content and photos within the next day or two. The overall layout of the website is setup but looks empty due to missing content, currently waiting for an update from Rochelle. Did NOT provide a time approximation since it is dependent on Rochelle's responsiveness.
    2017-02-27 | jan.s
    Dropbox: https://www.dropbox.com/scl/fo/rvs4r9wgfeug094r53nwe/AACjBRMnGJr5ST0cdZQK6JYMa?dl=0
    2017-02-27 | alec.j
    Jan, is there any update about this order?
    2017-02-15 | jan.s
    Set up several page layouts according to the mock draft.
    2017-02-15 | jan.s
    Uploaded and applied Divi theme from Elegant Themes.
    2017-02-15 | jan.s
    Created a GoDaddy tempsite: 381.5b1.myftpupload.com

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    Divi-Builder (New Charge) closed
    Task: Accounting | 2017-02-13 | Danny | #69289 |

    Divi-Builder: $1,000 (1-time).

    Please charge on Wed.


    2017-02-15 | chandra.t
    Charged.

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    Call Rochelle at 4pm closed
    Task: New Project | 2017-02-13 | Danny | #69288 |

    Please call her to discuss the next step. Her client approved the additional charge to include divi-builder.

    Talked to Belinda already. Belinda will coordinate with Jan.

    Call her at 818-804-8289


    2017-02-13 | jan.s
    Spoke with Rochelle regarding the scope of the project. I quoted one business week due to the notes though it may take even longer give or take. Spoke with Belinda regarding this. The current website will be recreated on GoDaddy using the Divi Builder theme and this task will be sent to the developers, closing task.

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    Divi-Builder Issue 
    Leads | 2017-02-07 | Danny | #68953 |

    Been talking to Rochelle (consultant) since yesterday regarding the revision she had sent over. She thought that the site was through wordpress.org that has access to divibuilder cause that’s her main thing that she wants flexibility with.

    Spoke to Dr f and belinda to learn more about divibuilder, concluded that we can get a theme that has divi-builder. Told her it will be an additional $1,000 which she was fine with it but need to confirm with the Dr. She has a meeting with the dr tomorrow and will call me as soon as she has confirmation.

    Pointed out to her that the divi-builder theme will come that way which we will need to work within what is there requiring no additional coding on our end. Gave her an example of the header if she wants to move that above the menu which is “doable” but requires coding on our end (not allowed within this quote). She understands.


    2017-02-13 | danny.n
    Rochelle called, confirm that her client approved the additional $1,000 charge and to proceed. She asked to call her later on today around 4pm pst to discuss the next step.

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    Web Edits via email closed
    Task: Website | 2017-02-06 | Jan S. | #68781 |

    Rochelle requested revisions via email.

    Website Font

    HIND Indian type foundry, Helvetica

    Website Color Scheme

    Unable to translate

    Menu Structure

    – HOME
    – ABOUT US
    — MEET DR. SWAINSON
    — MEET THE TEAM
    – WHAT WE DO
    — HOLISTIC AYURVEDIC DENTISTRY
    — PREVENTATIVE DENTISTRY
    — COSMETIC DENTISTRY
    — RESTORATIVE DENTISTRY
    – OUR DIFFERENCE
    – NEW PATIENTS
    – BLOG
    – CONTACT US

    Additional Revisions

    Too many to list and translate onto CP, please refer to the attachment to see the full revisions.

    Other Notes

    – Spoke with Belinda, Danny, and Dr. F regarding this particular situation
    – Informed by Dr. F. to treat this as any other template client
    — Do It Yourself product
    — We can install the Divi theme for them but they must provide it and we must get clearance
    — We can add content for them so long as they provide it
    — We can add images for them so long as they provide it
    — They can switch designs at any time.

    PIB-color-scheme PIB-website Framework
    2017-02-13 | jan.s
    Informed by Danny to speak to Rochelle at 4:00 PM PST. Speak with Belinda prior to the phone call. Closing this task.
    2017-02-10 | jan.s
    I called and spoke with Rochelle, she is still currently waiting on confirmation from Dr. Swainson. Followed up via email as well so that everyone is on the same page, currently waiting for a response.
    2017-02-10 | danny.n
    Jan, please do your reg f/u. If in 2 attempts, no response, let me know and I will get involved again. Where we had left off, i told her it will be an additional $1,000 which she was cool with but needs to confirm with the dr (her client). Please make sure you do phone and email f/u.
    2017-02-10 | jan.s
    Any updates?
    2017-02-07 | danny.n
    Jan, please f/u with me in 2 days if you don't hear from me or the client. I am waiting for her confirmation to do a "divi-bulder" ready theme. FYI, she stated she didn't get the site preview you had originally sent her but it doesn't matter.
    2017-02-06 | danny.n
    responded to Jan's email (dr was cc'd too). Told her I had called and lm for her and to call me back to discuss. Jan, if there's no update in a few days, please check in with me. Thx.
    2017-02-06 | jan.s
    Followed up via email and CC'd Justin and Danny so that everyone is fully aware, currently waiting for a response.
    2017-02-06 | danny.n
    I have called and lm for Rochelle. Waiting for her call back. Jan, please update me in a few days if you don't hear back. I will try to reach out to her again.
    2017-02-06 | jan.s
    Informed by Danny that he will follow up with Rochelle to clarify the limitations of the product.

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    Contact Rochelle closed
    Task: Sales | 2017-01-24 | Jan S. | #67917 |

    Rochelle had questions regarding searchability, please call Rochelle at 818-804-8289 when available.


    2017-01-25 | justinn
    Called Rochelle - she is at the docs - will call me back
    2017-01-24 | justinn
    Called - LM - Emailed

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    Google Review 
    Notes | 2016-12-29 | Justin | #66126 |

    Client was very happy with our work – asked for a Google Review


    2017-01-09 | jan.s
    Called and left a message with Octavia since Dr. Swainson and Rochelle were unavailable. Followed up via email as well, currently waiting for a response.
    2017-01-06 | alec.j
    Jan, would you please f/u with the client
    2016-12-29 | justinn
    Client wants to make some changes to site before making it live - they want to go live by the 1st week or 2nd week of Jan 17

    Leave a Comment:




    301s 
    Notes | 2016-12-27 | Jan S. | #65989 |

    http://www.practiceinbalance.com/
    http://www.practiceinbalance.com/home
    http://www.practiceinbalance.com/check-maintain-your-health
    http://www.practiceinbalance.com/improve-your-smile
    http://www.practiceinbalance.com/no-cut-gum-surgery
    http://www.practiceinbalance.com/financial-options
    http://www.practiceinbalance.com/privacy-practices-1
    http://www.practiceinbalance.com/2nd-opinion-1
    http://www.practiceinbalance.com/mouthbody
    http://www.practiceinbalance.com/anxiety-reduction-2
    http://www.practiceinbalance.com/dentistry-
    http://www.practiceinbalance.com/meet-our-team/
    http://www.practiceinbalance.com/map-directions/
    http://www.practiceinbalance.com/our-shop/
    http://www.practiceinbalance.com/s/New-Patient-INFORMATION.pdf
    http://www.practiceinbalance.com/s/New-Patient-FINANCIAL-AGREEMENT.pdf
    http://www.practiceinbalance.com/s/New-Patient-INFORMATION-SPANISH.pdf
    http://www.practiceinbalance.com/s/HIPAA-NOTICE-OF-PRIVACY-PRACTICES.pdf


    Leave a Comment:




    Website Edit closed
    Task: Website | 2016-12-22 | Justin | #65824 |

    Forms: Please remove “Encrypted” for all the different forms… that is kind of creepy

    Menu, some menus overlap one another “News and Info”‘s drop down menu


    2016-12-23 | belinda.t
    The drop down menu is the issue, not second line?
    2016-12-23 | rod.l
    The theme was coded to support up to 8 menu items. Each item receives a slight delay in time so that the animation plays correctly. There is no way in CSS to calculate or predict how many a client will use. Other themes do not support second lines of menus either (https://drive.google.com/open?id=0B9O82a3DAiJ1TXg4QXl1TlJDQmM or https://drive.google.com/open?id=0B9O82a3DAiJ1MmNHUng0Rk1ySlk). Even in Divi when adding x number of things into another thing, it would break their intended use. We can add the dropdown background if you like which should resolve the issue.
    2016-12-23 | belinda.t
    If clients use this theme, all functional items that exist should be considered as far as the design. Is there a way to update the theme, because it will happen again in the future.
    2016-12-23 | rod.l
    This theme is meant to only have one row of navigation items. If you like I can place a dropdown color for this client?
    2016-12-22 | belinda.t
    Completed #1. Will ask Rod to fix the template.

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    Contact Octavia closed
    Task: Other | 2016-12-22 | Jan S. | #65814 |

    Please contact Octavia regarding her inquiry about Fillable Forms. I CC’d you in her email regarding that.


    2016-12-28 | justinn
    awaiting on client
    2016-12-27 | justinn
    Will contact
    2016-12-27 | jan.s
    Any updates?

    Leave a Comment:




    Photo Change Request closed
    Task: Website | 2016-12-21 | Jan S. | #65796 |

    Octavia has provided her list of photos she would like for the website, please update their photos.


    2016-12-27 | jan.s
    Dr. Swainson followed up via email requesting to put this on hold as he and Rochelle are changing directions, closing this task.
    2016-12-27 | jan.s
    Called and left a message since Octavia was not available. Followed up via email as well, currently waiting for a response.
    2016-12-22 | jan.s
    One of her photos will not work due to cropping. Justin transferred Octavia to me and I have informed her, she will provide another photo to replace it, currently waiting for the photo.
    2016-12-21 | jan.s
    Followed up via email to confirm that I have received and created a task for this.

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    Adjust the Logo closed
    Task: Website | 2016-12-07 | Jan S. | #64682 |

    Octavia requested via call to bring the logo closer to the menu button.


    2016-12-14 | jan.s
    Moved the logo closer to the menu, closing task.
    2016-12-12 | catherine.c
    Was not able to move logo up. Please see if you can change the position.
    2016-12-12 | catherine.c
    go to : http://raymondswainson.360sites.net/wp-admin/
    Appearance > Customize
    Now you will see "360 Panel" - first link
    Then "Customize CSS"
    use this to edit CSS. logo code is near bottom of text field.
    2016-12-12 | developerbrijesh
    Hello Catherine. I have check the admin but not find any 360 panel option as you described "Customize" 360 Panel > Custom CSS Please provide correct permission to work in admin or FTP details
    2016-12-09 | catherine.c
    when in WP, use "Customize"
    360 Panel > Custom CSS
    CSS code is here. Please move logo up.
    2016-12-09 | developerbrijesh
    please provide us FTP detai for this because logo image size is so big (4167x4167) so we have to crop image and upload it again and in admin there is no editor for edit in CSS.
    2016-12-08 | jan.s
    URL: raymondswainson.360sites.net FTP access is not needed for this task, use CSS to make the necessary edit with 360developers which grants you admin access.
    2016-12-08 | developerbrijesh
    Please provide Site url, Admin access and FTP detail

    Leave a Comment:




    Photo Change Request closed
    Task: Website | 2016-12-07 | Jan S. | #64672 |

    Octavia requested to change the photos on the website. Please process this request.


    2016-12-20 | jan.s
    Octavia called with questions regarding the instructions for the Photo Change Request. I spoke with her and she should have that available by the end of today, if not tomorrow.
    2016-12-20 | jan.s
    No response, closing task.
    2016-12-19 | jan.s
    Called and left a message since they were unavailable. Followed up via email as well, current waiting for a response.
    2016-12-15 | jan.s
    Called and left a message since they were unavailable. Followed up via email as well, currently waiting for a response.
    2016-12-14 | jan.s
    Called but unable to leave a message due the voicemail. Followed up via email as well. Octavia provided the photos but not all of them had the specified URL. Unable to acquire the photos, currently waiting for a response.
    2016-12-12 | jan.s
    Followed up via email once again, currently waiting for a response.
    2016-12-09 | jan.s
    Followed up via email, currently waiting for a response.
    2016-12-07 | jan.s
    Photo Change Request email template was sent, currently waiting for a response.

    Leave a Comment:




    Go Live Reminder 
    Notes | 2016-11-23 | Jan S. | #63948 |

    All timestamps for reminders.


    2017-04-11 | jan.s
    Followed up via email for go live reminder per request from Rochelle.
    2017-04-11 | jan.s
    Followed up via email for go live reminder per request from Dr. Swainson on 03/31.
    2017-02-02 | jan.s
    Called and spoke with Rochelle, followed up via email as well. They have some revisions that they will be providing shortly, currently waiting for a response.
    2016-12-29 | jan.s
    Dr. Swaison followed up via email. Dr. Swainson and Rochelle will be putting the last finishing touches and wishes to go live before the New Year. Followed up via email for a courtesy reminder, currently waiting for updates.
    2016-12-07 | jan.s
    Followed up via email as well for reference.
    2016-12-07 | jan.s
    Followed up via call with Octavia regarding going live. They want to go live once the photo change request is processed.
    2016-11-23 | jan.s
    Followed up via email.

    Leave a Comment:




    Web Edits via email closed
    Task: Website | 2016-11-15 | Jan S. | #63192 |

    Please upload logos.

    https://www.dropbox.com/sh/kuc2q401o2b9hl6/AABgZklZ1K63VUlBINmMmTE9a?dl=0

    I have forwarded the email to support@optimized360.com for reference.


    2016-11-29 | catherine.c
    logo added to site.
    2016-11-29 | developerbrijesh
    please provide us FTP detail for this.
    2016-11-28 | jan.s
    Any updates? This task was marked as "submitted."
    2016-11-28 | catherine.c
    logo received. Please use this logo on website.
    https://www.dropbox.com/s/ss0y7jwpujxckaw/PRACTICE%20IN%20BALANCE%20DENTAL%20SPA%20ff-01.png?dl=0
    2016-11-23 | jan.s
    Any updates?
    2016-11-21 | catherine.c
    emailed Octavia for png file.
    2016-11-17 | catherine.c
    Octavia said she would send me the .PNG logo w/o blue background on 11/15. She may be waiting on her designer.
    2016-11-17 | jan.s
    Any updates?
    2016-11-15 | catherine.c
    waiting for PNG of logo.

    Leave a Comment:




    Add Association Logos closed
    Task: Website | 2016-11-08 | Jan S. | #62722 |

    Please add the association logos provided via attachment.

    I have also forwarded the email to support@optimized360.com for reference.


    2016-11-11 | jan.s
    Thank you, closing task.
    2016-11-10 | jan.s
    Any updates?

    Leave a Comment:




    Web Edits via email/phone closed
    Task: Website | 2016-11-03 | Jan S. | #62450 |

    1. Copy content from original website (practiceinbalance.com)
    Create new sections/submenus if missing in new site.

    2. Add this link to top menu – “Store”
    https://squareup.com/store/raymond-swainson-dds-pllc

    3.  There are 8 PDFs here – https://www.dropbox.com/sh/5jti08udr1rc3nt/AADijcTyRIujZ5qIz3oz5Csxa?dl=0
    Create “Forms” page in top menu – add these forms to page

    4.  Services page – Add new contents of this PDF to the site or edit existing services with new content
    PDF is here – https://www.dropbox.com/s/380krkxcnqu8d6f/WebsiteContent-ProceduresConfidencePlan.pdf?dl=0

    5. Same PDF – https://www.dropbox.com/s/380krkxcnqu8d6f/WebsiteContent-ProceduresConfidencePlan.pdf?dl=0
    “Practice in Balance Plan” charts at bottom of PDF.  Create new page for these charts, add this page to top menu, use pricetable module in Divi to create these charts.

     

    storelinkandpdfformsforwebsite WebsiteContent-ProceduresConfidencePlan
    2016-11-11 | jan.s
    Thank you, closing task.
    2016-11-10 | jan.s
    Any updates?

    Leave a Comment:




    Frustration 
    Complaint | 2016-11-03 | Jan S. | #62448 |

    Octavia was slightly frustrated on how everything works. I called and spoke with her to alleviate any and all issues. I suggested that she just submits any changes to support so that we handle them on our end.


    Leave a Comment:




    Provide Walkthrough closed
    Task: Other | 2016-10-24 | Jan S. | #61842 |

    Please provide walkthrough


    2016-10-24 | jan.s
    Provided brief walkthrough. Dr. Swainson will call back with follow up, closing task.

    Leave a Comment:




    Please Call Octavia closed
    Task: Development | 2016-10-24 | Justin | #61794 |

    please feel free to contact me as I will attempt to provide any and all information you may need to move forward with this project.

    Octavia Swainson
    General Manager

    59 East 54th St – Penthouse Suite New York, NY 10022
    p: 6469304606 ext 102 f: 6469304606
    e:oswainson@practiceinbalance.com
    www.practiceinbalance.com


    2016-10-24 | jan.s
    Spoke with Shawna, she will forward a follow up email and the content currently on their website is fine so please copy content over. She will also follow up with a specific time slot to schedule a phone call, closing task.

    Leave a Comment:




    Email: Your Website is Ready 
    Template Ready | 2016-10-20 | Jan S. | #61614 |

    Hello Dr. Swainson and Rochelle,

    Congratulations! Your website is ready for your review.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://raymondswainson.360sites.net

    WEBSITE WALKTHROUGH

    When is the best time to go over the options or questions you might have? I’ll be glad to provide a walkthrough to editing the site.

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://raymondswainson.360sites.net/wp-login.php?action=lostpassword

    Username: raymondswainson

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website’s editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    2016-10-20 | justinn
    Rochelle called me - she is currently working on her real job - she has not been able to get a hold of the doctor - she said she mentioned to us that she is going to be out for 3 weeks on a work retreat - she will try to get in touch with the doctor

    Leave a Comment:




    Follow-Ups 
    Design | 2016-09-28 | Jan S. | #60057 |

    Design Introduction email was sent on 09/2/16.


    2016-10-20 | justinn
    Emailed and texted
    2016-10-20 | jan.s
    Template Ready email was sent. Followed up via email as well. Please reach out to Dr. Swainson and Rochelle so that we can expedite this, thank you.
    2016-10-12 | jan.s
    Followed up via email and phone.
    2016-09-28 | jan.s
    Followed up via email and phone on 09/28/16
    2016-09-28 | jan.s
    Followed up via email and phone on 09/19/16.
    2016-09-28 | jan.s
    Followed up via email on 09/8/16.
    2016-09-28 | jan.s
    Followed up via email on 09/6/16.

    Leave a Comment:




    Design Questionnaire 
    Design | 2016-09-28 | Jan S. | #60024 |

    Name: Dr. Raymond Swainson

    Desired Domain(s):
    – 2ndopinionimplant.com
    – vedicdentist.com
    – savemygums.com
    – nocutgumsurgery.com
    – drgumlaser.com
    – ayurvedicdentist.com
    – 2ndopiniondentist.com
    – raymondswainson.com
    – drdentaldamn.com
    – drdentaldam.com
    – drdentaldamnwellness.com
    – drswainson.com
    – rayswainson.com

    Practice Name: PracticeInBalance Dental Spa
    Secondary Title (Dr. Name): Dr. Raymond Swainson
    Tagline/slogan: Healthy Mouth… Healthy Body… Healthy Mind… Healthy Soul
    Practice Address: 59 E 54th Street PHF, New York, NY 10022
    Practice Telephone: (646) 930-4606
    E-mail for Patients info@practiceinbalance.com

    Sections:
    – Social Media Links
    – Featured Services
    – Promotions
    – Testimonials
    – Video
    – Contact Form
    – Office Map
    – Doctor’s Bio
    – Office Summary

    Overall Feel:
    – Modern
    – Spa-Like
    – Minimalist
    – White & Bright
    – Nature/Green

    Websites You Like: http://www.batesdental.com/
    Select Colors: see website practiceinbalance.com for color combinatiaons
    Image Types:
    – Your Images (Upload or Email)
    – People

    Specialty: Medical, Dental
    Ethnicity: new york


    2016-09-28 | jan.s
    Based on practiceinbalance.com, I would suggest John.

    Leave a Comment:




    Create Template Tempsite on Surge closed
    Task: Website | 2016-09-27 | Jan S. | #60004 |

    Please create template tempsite on Surge. If you need assistance, please contact me or Belinda, thank you.


    2016-10-20 | jan.s
    The template surge tempsite for PracticeInBalance Dental Spa passed review and Template Ready email was sent, closing task.
    2016-10-19 | jan.s
    The template surge tempsite for PracticeInBalance Dental Spa was sent to review, currently waiting for response.
    2016-10-07 | robert.b
    Completed, please let me know if I missed anything and I will get to it asap
    2016-10-03 | belinda.t
    All forms for Template sites, please clone jotform labeled "Framework Template (DO NOT EDIT)" change the title to client's domain name. Change the email recipient to main email address on file unless otherwise noted. Please do this for your other template system sites. (please the embed code in customizer).
    2016-10-03 | belinda.t
    Please fill out all customizer items. Ft Services, please pick ones that best match the photos, I believe service 1: Dental Implants 2: Dentures 3. (anything) 4. Teeth Whitening, grab descriptions from it's relative page. Telephone not filled out. Promo1/2, please put a generic message. Testimonials, fill generic.
    2016-09-29 | robert.b
    Completed

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-09-02 | Jan S. | #58451 |

    Hello Dr. Swainson and Rochelle,

    Welcome to Optimized360!

    My name is Jan and I will be the designer working with you to get your new website up.

    While I work on the pages and content of the site, please use the link below to browse our Theme Gallery to select a starting design. Please keep in mind that you can always change your design and select another one from that list at any time. Also, there are some options to change the colors of each layout using the Customizer that comes with the design system.

    https://optimized360.com/project-category/template/

    I will be contacting you via telephone shortly to find out additional information regarding your practice and answer any questions.

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-09-01 | Justin | #58347 |

    Rochelle was a representative who is helping the doctor set up a website

    Please contact Rochelle – she is the point of contact

    CP user is updated but client’s password needs to be reset

    Sent DQ form to dr and rochelle to fill out


    2016-09-19 | jan.s
    Spoke with Rochelle via phone call. Initiated design interview but she herself was unsure of what Dr. Swainson was looking for. I forwarded the jotform that Dr. Swainson filled out to Rochelle. Dr. Swainson and Rochelle will speak with each today so that they are both on the same page. I requested another time to speak with either one of them (ideally both) so that I can continue on my end.
    2016-09-19 | jan.s
    Called and left a message since Rochelle was unavailable. Emailed Dr. Swainson and Rochelle as a follow up as well. Currently waiting for a response.
    2016-09-08 | jan.s
    Called and left a message since Dr. Swainson and Rochelle are unavailable. Emailed Dr. Swainson and Rochelle as a follow up as well, currently waiting for a response. QUICK NOTE: Dr. Swainson is out of the country.
    2016-09-06 | jan.s
    Called and left a message since Rochelle is out of office today. Emailed Dr. Swainson and Rochelle as a follow up as well, currently waiting for response.
    2016-09-02 | jan.s
    Design Introduction email was sent to Dr. Swainson and Rochelle.

    Leave a Comment:




    New Order – Advanced Website Theme closed
    Task: Website | 2016-09-01 | Justin | #58345 |

    Advanced Website Theme: $1,000 + $79/m

    Payment Method
    #: MasterCard 4137
    Name: Raymond Swainson
    Expiration: 08/2020
    Code: 712
    Zip Code: 14221


    2016-09-01 | chandra.t
    Charged.

    Leave a Comment:




    Lead Response 
    Leads | 2016-08-31 | Justin | #58276 |

    Hey there Justin,

    I am having a bit of trouble calling you. Can you call me.

    Thanks,

    Rochelle


    2016-08-31 | justinn
    She will speak with doctor today - most oikely he will go with that choice - very nice - will finalize today or tomorrow

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-08-30 | Justin | #58165 |

    Updated new proposal


    2016-08-31 | justinn
    LM
    2016-08-30 | justinn
    Texted as well - will call tm

    Leave a Comment:




    Lead Response 
    Leads | 2016-08-18 | Justin | #57474 |

    Hello Justin,

    I am still waiting to hear what the Dr. has to say in regards to your proposal. I’m hoping to speak with him before the weekend. Once I do, I will contact your immediately.

    Best regards,

    Rochelle Schofield


    2016-08-26 | justinn
    Rochelle called - lm for me - said the doctor is just starting out - the price is abit high - called her back and left a message - told her that I have other packages for her that can accommodate his budget - texted and emailed
    2016-08-26 | justinn
    LM & Emailed F/U
    2016-08-25 | justinn
    opened via isdekick
    2016-08-24 | justinn
    LM
    2016-08-22 | justinn
    opened via sidekick
    2016-08-22 | justinn
    LM

    Leave a Comment:




    Lead Response 
    Leads | 2016-08-16 | Justin | #57341 |

    Hey Justin,

    I will have to give you a call back later tonight. My meetings got crammed today. Sorry that I missed your call


    2016-08-17 | justinn
    opened via sidekick
    2016-08-16 | justinn
    opened via sidekick

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-08-11 | Justin | #57020 |

    Spoke with Rochelle – she is a consultant for a doctor in New York – will meet with them shortly later today to go over website design project – went over gold and blog – answered all her questions – she likes that the is built on wordpress – sent proposal – will contact tomorrow


    2016-08-16 | justinn
    opened via sidekick
    2016-08-16 | justinn
    Texted as well
    2016-08-16 | justinn
    LM
    2016-08-16 | justinn
    opened via sidekick
    2016-08-12 | justinn
    Very tech savvy - she likes divibuilder - they talked about social but didnt get into the website - she is in the moment of sending an email to the doctor - wants til tuesday - very nice
    2016-08-11 | justinn
    opened via sidekick

    Leave a Comment:




    Initial Contact 
    Leads | 2016-08-10 | Justin | #56941 |

    Emailed & LM


    2016-08-11 | justinn
    LM
    2016-08-11 | justinn
    called me back at 5:16 - LM for me

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    raymondswainson.360temp.com

    Intro & Gallery URL: 2016-09-02
    Site Sucker & 301s: 2016-12-27
    Site Username (subdomain):
    Map Domain in Pagely/WP: 2017-04-21
    Customizer: 2016-10-07
    Additional Pages:
    Review: 2016-10-19
    Tutorial: 2016-10-24
    Website is Ready: checked

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online: 2017-04-21
    Analytics Setup: 2016-12-27
    Jetpack Stats Setup: 2016-12-27
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template
    2016-09-01
    2016-09-01

    Website


    Mobile
    Fluid Responsive
    2016-09-01

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-02-07 | Danny | Divi-Builder Issue


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-02-13 | danny.n
    Rochelle called, confirm that her client approved the additional $1,000 charge and to proceed. She asked to call her later on today around 4pm pst to discuss the next step.
    Leads | 2016-08-31 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-31 | justinn
    She will speak with doctor today - most oikely he will go with that choice - very nice - will finalize today or tomorrow
    Estimates | 2016-08-30 | Justin | Website Estimate Ordered

    Advanced Website Theme


    Initial: 2 Payments of $499
    Monthly: $79/m


    Premium Website

    Select from a Gallery & Customize

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Social Media Custom

    Facebook, Google Plus & Twitter

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x Client can change design theme at ANY given time in the future - full access to other designs within gallery (to switch to) - no contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-31 | justinn
    LM
    2016-08-30 | justinn
    Texted as well - will call tm
    Leads | 2016-08-18 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-26 | justinn
    Rochelle called - lm for me - said the doctor is just starting out - the price is abit high - called her back and left a message - told her that I have other packages for her that can accommodate his budget - texted and emailed
    2016-08-26 | justinn
    LM & Emailed F/U
    2016-08-25 | justinn
    opened via isdekick
    2016-08-24 | justinn
    LM
    2016-08-22 | justinn
    opened via sidekick
    2016-08-22 | justinn
    LM
    Leads | 2016-08-16 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-17 | justinn
    opened via sidekick
    2016-08-16 | justinn
    opened via sidekick
    Estimates | 2016-08-11 | Justin | Website Estimate Expired

    Gold Package


    Initial: 2 Payments of $1,999
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Custom Blog

    Regular Price: $999

    Initial: 1 Payments of $249
    Monthly: $149/m

    Custom Blog

    Custom Website-Based Blog

    Social Marketing

    Monthly Blogging with Custom Content


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-16 | justinn
    opened via sidekick
    2016-08-16 | justinn
    Texted as well
    2016-08-16 | justinn
    LM
    2016-08-16 | justinn
    opened via sidekick
    2016-08-12 | justinn
    Very tech savvy - she likes divibuilder - they talked about social but didnt get into the website - she is in the moment of sending an email to the doctor - wants til tuesday - very nice
    2016-08-11 | justinn
    opened via sidekick
    Leads | 2016-08-10 | Justin | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-11 | justinn
    LM
    2016-08-11 | justinn
    called me back at 5:16 - LM for me