George A. Smith

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    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102446




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



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    CATEGORY:



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    CATEGORY:




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    Start Cancellation







    Domain 
    Notes | 2018-02-22 | Chandra | #118292 |

    djohnson@lucentspot.com – Dan requested we transfer the domain, informed him we could not make changes to the account without Dr. Smiths approval.


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    Transfer of Ownership 
    Accounting | 2018-02-12 | Chandra | #117978 |

    Dan called (dan@lewishealth.com), mentioned Dr. Smith is ill and closing/selling his practice. Dr. Nicholas Cox may be taking over the website. Sent him the Transfer of Ownership form with options for a different monthly plan.


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    Start SEO – Plano Dentist closed
    Task: Website | 2017-02-22 | Danny | #70036 |

    Please start SEO for this client. Should’ve started back in Sept 2016 but it was missed.


    2017-02-22 | justinn
    Woorank: 54.7 - does not need any improvements - sent to Naveed

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    SEO NEVER STARTED 
    Complaint | 2017-02-22 | Danny | #70035 |

    Alec came across this account with NO SEO work started. Client ordered in August through Shelby. Account was not setup properly. Onsite was started by chan on Sep 2 but was never processed to Naveed to get started.

    Will Setup a task for Justin to start SEO work.


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    Going Live Items closed
    Task: Social | 2016-09-09 | Desirae.G | #58753 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    2016-09-20 | desirae.g
    All tasks completed. Closing.
    2016-09-20 | desirae.g
    Shelby - thank you for the update. I have explained to her multiple times how to log in and view the website, but I will email her again. Thanks!
    2016-09-20 | shelby.k
    Desirae - I spoke to carol she is just concerned that when she searches for "Dentist in Plano" the website or dr. smith is not showing up right now. Told her it takes 3-6 months to really start to see it working. but the adwords will help. She would also like an email sent to her explaining how to log in and see the website and make sure that the New Patient Special was added.
    2016-09-19 | desirae.g
    Shelby - Carol is inquiring about changing the words on Google when searching for Dr. Smith. Please call to discuss details 972-867-4430
    2016-09-13 | desirae.g
    Google Analytics will not allow you to set up email, but you can still set up Analytics report. Belinda is looking into the problem.

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    Email: Your Website is Live 
    Design | 2016-09-09 | Desirae.G | #58752 |

    Hello Dr. Smith ,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://georgesmithdds.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


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    Old MX record & IP 
    Notes | 2016-09-08 | Desirae.G | #58708 |

    0 smtp.secureserver.net 72.167.238.29 60 min Blacklist Check SMTP Test
    10 mailstore1.secureserver.net 68.178.213.244 60 min Blacklist Check SMTP Test

    50.63.202.36


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    Logo closed
    Task: Website | 2016-09-06 | Desirae.G | #58595 |

    Please add client’s logo to website and make sure it fits accordingly.


    2016-09-07 | desirae.g
    thank you!
    2016-09-07 | developerbrijesh
    done please check.

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    Setup On-Site SEO closed
    Task: Sales | 2016-09-02 | Danny | #58503 |

    please setup and lmk when done. Thanks.


    2016-09-26 | chandra.t
    51.4 > 52.4
    2016-09-26 | chandra.t
    51.4, the only improvement would be to hard code the social links so they are read. That area is restricted access for Surge sites. Checking with Rod to see if/how to proceed.

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    Draft Submitted 
    Concepts | 2016-09-01 | Desirae.G | #58385 |

    Hello Dr. Smith ,

    Attached is a draft for your logo. Please let me know of any changes you would like to see and/or if you would like me to add this to your website.

    Thank you!
    Desirae


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    Email: Your Website is Ready 
    Custom Ready | 2016-09-01 | Desirae.G | #58375 |

    Hello Dr. Smith ,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://georgesmith.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://georgesmith.360sites.net/wp-login.php?action=lostpassword

    Username: georgesmith

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


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    Setup Business Review Central closed
    Task: Other | 2016-08-30 | Danny | #58149 |

    jan, please setup and link to/from their website’s testimonial page. Talk to me with any question.


    2016-09-15 | jan.s
    Closing task.
    2016-09-02 | danny.n
    looks good Jan. Ok to close. TY
    2016-09-02 | jan.s
    Resubmitted BRC to review, currently waiting for results.
    2016-08-30 | danny.n
    Jan, it is not complete.
    2016-08-30 | jan.s
    I have already created this a while back but I linked it on their website since the tempsite was set up, please review.

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    Client Approved! 
    Design | 2016-08-24 | Desirae.G | #57799 |

    2016-09-01 | desirae.g
    Thank you Shelby!
    2016-09-01 | shelby.k
    Carol called and asked that you give her a call when you get in today.

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    Follow Up 
    Notes | 2016-08-17 | Desirae.G | #57399 |

    Spoke with Madge to see if they received design draft. Her and Dr. Smith will go over it soon and contact me or Belinda with feedback.


    2016-08-24 | desirae.g
    Spoke with Carol about design draft. A few changes: -does not do Invisalign or Dentures! -change "Quality Cosmetic Care" to "Implant Restoration" -will send their own Patient Success Stories -add ensignia to logo

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    Draft Submitted 
    Concepts | 2016-08-16 | Desirae.G | #57332 |

    Hello Dr. Smith,

    Based off of our discussion I have compiled a design draft for your review. This design incorporates light blues and is easy to navigate. Please take a moment to review this concept and let me know of any changes you would like to see. Right now we want to focus on the colors and layout of the design, as the images and text can be changed at any time.

    Thank you and I’m looking forward to your feedback.

    Best,
    Desirae
    desirae.g@optimized360.com


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    Email: Social Intro 
    Design | 2016-08-16 | Jan S. | #57329 |

    Hello Dr. Smith ,

    While we work on your website, we’d also like to start your Social Media accounts as soon as possible. Please provide either the credentials or admin / manager access for your Facebook page. If you choose to provide admin / manager access for us, please provide access to social@optimized360.net. Just let me know when you can provide that for me so that I can update your artwork once you have finalized your design with your designer. I have provided the link down below for your reference.

    Facebook: https://www.facebook.com/George-A-Smith-DDS-1736178926646975/

    As for your Twitter account, your Twitter has been officially created. I will update your artwork for your Twitter account once you have finalized your design with your designer. I have provided the URL and credentials down below for your reference.

    URL: https://twitter.com/GeorgeSmithDDS
    Username: GeorgeSmithDDS
    Password: 360_georgesdds

    As for your Google+ business page, please provide the credentials for your gmail account so that I can set up your Google+ business page directly on your Google account. Just let me know when you can provide that for me.

    Thank you, and we look forward to working with you.


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    Interview Notes 
    Design | 2016-08-10 | Desirae.G | #56915 |

    -did not fill out DQ
    -Dr. and wife are not tech savvy (didn’t go into too much detail about design aspects)
    -really likes michaelmccoydds.com
    -wants images and layout similar to michaelmccoydds.com
    -colors: light colors, blues (in between light & dark blue)
    -demographic: all ages, generally caucasian (but include other ethnicities in images)
    -wants easy to read & navigate
    -desired domain: georgesmithdds.com
    -logo: wants dental insignia and tagline “quality family and cosmetic dentistry”


    2016-08-10 | desirae.g
    I agree. Thank you, Shelby!
    2016-08-10 | shelby.k
    Madge (I guess she also goes by Carol) Called she mentioned she is sending in the photos that were requested. She also had questions about the PPC management I let her know that once the website was done we would start the PPC because I think that if we throw too much at her she will be very confused.

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    Purchased Domain: georgesmithdds.com 
    Notes | 2016-08-10 | Jan S. | #56912 |

    The domain name georgesmithdds.com was acquired and CP was updated.


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    Start Social Media – Please Verify / Blog closed
    Task: Social | 2016-08-08 | Belinda | #56711 |

    Please verify the accounts on client’s behalf. Try not to include them as much as possible because they are NOT tech savvy at all.

    Blog

    Please email Shelby to see if we should just get topics ourselves or should we request from client.

    Review Mgmt – Please create.


    2016-08-16 | jan.s
    Requesting admin / manager access for FB. Requesting gmail credentials for G+. Create Twitter account and provided credentials via email. Create Business Review Central profile. Transferred notes to CP, closing this task.
    2016-08-10 | shelby.k
    Right now they are overwhelmed with just the website. Let's get the topics ourselves.
    2016-08-10 | jan.s
    I emailed Shelby regarding the blog, currently waiting for response.

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    Create Temp Site closed
    Task: Social | 2016-08-05 | Belinda | #56602 |

    Please create temporary site and include client original content (if any).


    2016-08-17 | desirae.g
    FTP credentials added. Closing.
    2016-08-15 | desirae.g
    Tempsite created. Waiting on FTP credentials.

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    Email: Design Introduction 
    Design | 2016-08-05 | Belinda | #56601 |

    Hello Dr. Smith ,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Here are a few of my favorite designs that you might be interested in. Let me know if any of them stands out to you:

    1. http://mysanjuancapistranodentist.com/
    2. http://www.cherrywooddental.com/
    3. http://bellinghamsmiles.com/
    4. http://www.michaelmccoydds.com/

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you.

    Belinda
    belinda.t@optimized360.com


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    Estimate 
    Estimates | 2016-08-05 | shelby.k | #56595 |

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    Initial Contact 
    Leads | 2016-08-05 | shelby.k | #56594 |

    Went to office, they called me to come in today.
    Went for a meeting with Dr. and Wife they liked us better than the other company they met with. They have no website right now and no idea what they want or how it works but no they need it, and signed up for 360 plan.


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    Website Design (New Design Project) closed
    Task: Website | 2016-08-05 | shelby.k | #56593 |

    -Madge (Dr. Wife and Front Desk) and Dr. George Smith both of them are older couple and have no idea what they want to do with online website they just know they need it.

    – Son set up facebook for them and they also no nothing about it.
    – Fridays Madge is available anytime to talk they do not see patients usually that day.
    -Let them know to look at our designs to see what kind they are interested in and that we will be sending them some information to fill out.


    2016-08-10 | belinda.t
    Spoke with Carol/Madge, she was busy at the time and saw my email. Asked to be called back at 2pm central time.
    2016-08-08 | belinda.t
    LM for Madge, just fyi.

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    New Website Order closed
    Task: Accounting | 2016-08-05 | shelby.k | #56590 |

    2 Initial installments of $3,749 + $499 monthly

    CC provided to shelby in person ending in 7468


    2016-08-05 | chandra.t
    Charged.

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  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-01-01
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-09-01
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2016-08-05
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-08-05
    2016-08-05
    Mobile
    Fluid Responsive
    2016-08-05

    Videos
    2016-08-05

    Marketing
    2016-08-05

    Reputation

    2016-08-05
    2016-08-05
    Facebook
    2016-08-05

    Google Plus
    2016-08-05

    Blog
    2016-08-05

    SEO
    2016-08-05

    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-08-05

    360 Plan
    2016-08-05
    2016-08-05

    Estimates | 2016-08-05 | shelby.k | Estimate Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Platinum

    Regular Price: $5,999

    Initial: 2 Payments of $2,999
    Monthly: $149

    Gold Package

    Everything on Gold Package Plus

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Dental Videos

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo


    360 Plan

    Regular Price: $7,499

    Initial: 2 Payments of $3,749
    Monthly: $499

    Gold Package

    Everything on Gold Package Plus

    Platinum Package

    Everything on Platinum Package Plus

    Advanced SEO

    Ongoing SEO (10hrs/m)

    PPC Management

    Google Adwords Management

    Review Management

    A 5-Star Reputation (Review Site)

    Social Marketing

    Monthly Blogging with Custom Content

    Monthly Reporting

    COMMENTS:

    Leads | 2016-08-05 | shelby.k | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: