Coundouriotis Facial & Plastic Surgery

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    BRC Suggestion 
    Notes | 2018-01-22 | Belinda | #116629 |

    Hello ladies,
    I’m sure there is a way to make it easy for patients to write reviews. many of ]
    our patients want to do this but they just don’t know how to do it on Google or yelp.
    I’ve tried to develop instructions but it still seems confusing.

    can we add something to our website so that I we can just tell them to go
    to website and hit the write a review button and that’s it.

    please let me know what you guys recommend. we just have to make it easy

    ———

    Hello Sheila,

    I always recommend that you have an Ipad at the office for the patient to leave reviews on Google or Yelp. In both cases, they’d have to have an account to do so (in which, for Google many people have an account). You can also link the website URL to the Ipad as well.

    We also have an Online Reputation service that allows patients to leave reviews easily without logging in. You’ll be able to approve/disapprove any reviews of your choice from the back end as well. The good thing about our program is that it garners great SEO results and shows up high on the search engine. You can see below, that one of our client’s profiles shows up on the first page, near the top of Google. It’s easy to manage and very accessible to patients. Let me know if you’d like more information regarding this.


    Leave a Comment:




    BRC Suggestion 
    Notes | 2018-01-22 | Belinda | #116628 |

    Hello ladies,
    I’m sure there is a way to make it easy for patients to write reviews. many of ]
    our patients want to do this but they just don’t know how to do it on Google or yelp.
    I’ve tried to develop instructions but it still seems confusing.

    can we add something to our website so that I we can just tell them to go
    to website and hit the write a review button and that’s it.

    please let me know what you guys recommend. we just have to make it easy

    ———

    Hello Sheila,

    I always recommend that you have an Ipad at the office for the patient to leave reviews on Google or Yelp. In both cases, they’d have to have an account to do so (in which, for Google many people have an account). You can also link the website URL to the Ipad as well.

    We also have an Online Reputation service that allows patients to leave reviews easily without logging in. You’ll be able to approve/disapprove any reviews of your choice from the back end as well. The good thing about our program is that it garners great SEO results and shows up high on the search engine. You can see below, that one of our client’s profiles shows up on the first page, near the top of Google. It’s easy to manage and very accessible to patients. Let me know if you’d like more information regarding this.


    Leave a Comment:




    email edits 12.8.17 closed
    Ticket: Website | 2018-01-09 | Catherine C. | #114504 |

    1. remove the submenu from body sculpting
    2. list coolsculpting and truSculpt 3D the first
    two items under body
    3. delete the cellulaze page completely


    2018-01-09 | catherine.c
    additional edits done and emailed completed.
    2018-01-09 | catherine.c
    please delete body sculpting as a listing under featured services button body.
    the list should be:
    coolsculpting, truSculpt 3D; then hand rejuvenation, massage and hivamat therapy.
    2018-01-09 | catherine.c
    emailed completed.

    Leave a Comment:




    dr-c.com is down – domain with client 
    Notes | 2017-10-31 | Catherine C. | #100723 |

    Emailed Dan site is down.
    danmashburn@gmail.com
    support@tvc.net


    2017-11-01 | catherine.c
    site is back up.

    Leave a Comment:




    Shop Button closed
    Ticket: Website | 2017-10-24 | Belinda | #98484 |

    Footer:

    Change “Current Promotions” to Promotions
    Add button that says “Shop” and link it to: http://dr-c.brillantconnections.com

    Please make sure buttons fit in one line. If padding needs to be adjusted, please do so.


    2017-11-01 | catherine.c
    Shop Link had typo - has been updated on site to http://dr-c.brilliantconnections.com
    2017-10-30 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Set up promotions page closed
    Task: Website | 2017-10-13 | Catherine C. | #95861 |

    Dan called – needed help setting up Promo page to same layout as Visia Analysis. Copied/Pasted layout onto Promo page for him.


    Leave a Comment:




    site edits closed
    Task: Website | 2017-09-25 | Catherine C. | #90174 |

    1. Mobile – Make phone number white.

    2. Mobile – header slider – make all headers and text white. darken photo in background so text stands out. 2nd slider is good example.

    3. Make an Appt form in right sidebar – example: http://dr-c.com/mini-facelift/
    Make the SUBMIT button text all capitals and color button to same color as Promotions button.

    4. Desktop – Testimonials section on bottom of homepage. Fix slider so it doesn’t scroll over the man’s face.

    5. Mobile – Testimonials section on bottom of homepage. Move Testimonials header and slider below Just For Men title so it’s in it’s own section.

    6. On this page: http://dr-c.com/trusculpt-3d/
    Remove the gray backslash below the red video – bottom left corner.


    2017-09-27 | developersohan
    ok boss
    2017-09-27 | catherine.c
    #1 - mobile phone number is not white. please fix.
    #3 - SUBMIT button - change color to same color as promotions button .

    Leave a Comment:




    Monthly Started? closed
    Task: Accounting | 2017-09-20 | Danny | #89140 |

    Chan, did their monthly started yet? site went live last week. Please confirm and let me know. Alert needs to be removed too.


    2017-10-04 | chandra.t
    Restarted monthly charges $149/m.
    2017-10-03 | chandra.t
    Sheila confirmed to use CC on file for charges starting 10/4/17 $149 for web.
    2017-10-03 | chandra.t
    Emailed followup.
    2017-09-20 | chandra.t
    It has not, I talked to Sheila yesterday and emailed her the CC update form.

    Leave a Comment:




    Please call Sheila closed
    Task: Website | 2017-09-20 | Catherine C. | #89094 |

    She wanted to talk to you since Belinda’s out. When call back, please mention to whoever picks up to find Sheila – she is expecting your call.
    727-525-9900


    2017-09-25 | catherine.c
    called on Monday - gave them WP tutorial and they had edits. Requested they email all edits since they started to add up edits.
    2017-09-22 | catherine.c
    Emailed :
    Hi Sheila,
    I left a message with Michelle to call me back when you are available. Belinda will be out until Tuesday and Danny will be unavailable the majority of the day. If you need help with the website, please contact me. I have worked on your site before and will be able to help with what you need.
    2017-09-22 | catherine.c
    LVM with Michelle - Sheila was with patient.
    2017-09-22 | catherine.c
    Sheila called again. Wanted to talk to Danny since Belinda is out.
    2017-09-21 | danny.n
    Sheila request to speak to you, belinda.
    2017-09-20 | jessica.c
    Sheila did call again to reach Danny.

    Leave a Comment:




    Marketing products email 
    Marketing | 2017-09-14 | Alec J. | #87434 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-09-14 | Belinda | #87395 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Check Analytics & Reporting
    4. Run theme images through ImageOptim

     
    http://dr-c.com/index.html
    http://dr-c.com/about.html
    http://dr-c.com/office.html
    http://dr-c.com/contact-us.html
    http://dr-c.com/events.html
    http://dr-c.com/videos.html
    http://dr-c.com/face-lifts.html
    http://dr-c.com/eyes.html
    http://dr-c.com/nose.html
    http://dr-c.com/brow.html
    http://dr-c.com/ears.html
    http://dr-c.com/pearl.html
    http://dr-c.com/pearl-frac.html
    http://dr-c.com/titan.html
    http://dr-c.com/ipl.html
    http://dr-c.com/laser-res.html
    http://dr-c.com/hair-removal.html
    http://dr-c.com/sculptra.html
    http://dr-c.com/botox.html
    http://dr-c.com/dysport.html
    http://dr-c.com/juvederm.html
    http://dr-c.com/restylane.html
    http://dr-c.com/radiesse.html
    http://dr-c.com/smartlipo.html
    http://dr-c.com/zerona.html
    http://dr-c.com/massage.html
    http://dr-c.com/visia.html
    http://dr-c.com/obagi.html
    http://dr-c.com/skinmedica.html
    http://dr-c.com/glytone.html
    http://dr-c.com/avene.html
    http://dr-c.com/latisse.html
    http://dr-c.com/Videos/index.html
    http://dr-c.com/privacy.html
    http://dr-c.com/perlane.html
    http://dr-c.com/dr-massari.html
    http://dr-c.com/AAAHC.html
    http://dr-c.com/office-video.html
    http://dr-c.com/pearl-fractional.html
    http://dr-c.com/smart-lipo.html
    http://dr-c.com/make-up.html
    http://dr-c.com/lips.html
    http://dr-c.com/portrait.html
    http://dr-c.com/slim-lipo.html
    http://dr-c.com/weight-loss.html
    http://dr-c.com/hrt.html
    http://dr-c.com/nutrition.html
    http://dr-c.com/supplements.html
    http://dr-c.com/exercise.html
    http://dr-c.com/micro-pigmentation.html


    2017-09-14 | catherine.c
    #1, 3, 4 done.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-09-14 | Belinda | #87394 |

    Hello Dr. Coundouriotis,

    Congratulations! Your website is live and accessible to the public. You may have to refresh your browser a few times before seeing the update.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://dr-c.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Go Live Notes 
    Notes | 2017-08-30 | Belinda | #83395 |

    Wants to go live Tuesday September 5th. Will need to speak with Dan Mashburn to complete A record change. EMAILS SHOULD REMAIN THE SAME.


    2017-09-05 | belinda.t
    Intending to go live today/tomorrow.
    2017-09-05 | belinda.t
    emailed support@tvc.net to go live. MX hostname: dr-c.com // IP 66.160.181.94
    2017-09-05 | belinda.t
    Added domains/mapped

    Leave a Comment:




    MEnu Adjustment closed
    Ticket: Website | 2017-08-22 | Belinda | #82765 |

    in the aesthetic services menu, Micro Needling should
    be 2 words rather than one.
    Also needs to be corrected on the Micro Needling page- the
    red headline shows it as one word. I should have caught this
    before.

    also please add Microblading as a listing under aesthetic services
    menu


    2017-08-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Infini Page closed
    Ticket: Website | 2017-08-14 | Belinda | #81617 |

    I am attaching the introductory copy for Infini and
    Q & As for Infini.
    also attaching 2 videos.

    for the Infini page, please use the following order

    1. introductory copy – first paragraph
    2. infini video- how our skin ages
    3. introductory copy -2nd paragraph
    4. infini tissue video – how infiin works
    5. infini questions & answers
    let me know when these are completed

    websiteinfini
    2017-08-21 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Coolsculpting Page closed
    Ticket: Website | 2017-08-01 | Belinda | #80783 |

    1. use the coolsculpting overview
    attachment as the introductory paragraph
    to be used right after the video.

    2. please make the graphic of how the fate cells
    are reduced much larger. it should be larger enough
    to easily read- at least 7 to 6 inches.

    3. Then have the attached Questions and Answers copy.

    4. end with have the before and after photos. since we have
    three images to us, I will find a graphic or image or logo
    on the coolnet website and send if we need it.

    website
    2017-08-01 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add Before/After to truSculpt closed
    Ticket: Website | 2017-07-31 | Catherine C. | #80711 |

    add attached photo to this page: http://andrewcoundouriotis.360sites.net/trusculpt-3d/


    2017-07-31 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    replace trusculpt logo closed
    Ticket: Website | 2017-07-31 | Catherine C. | #80709 |

    On this page: http://andrewcoundouriotis.360sites.net/trusculpt-3d/


    2017-07-31 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    use larger logo closed
    Task: Website | 2017-07-27 | Catherine C. | #80577 |

    On this page: andrewcoundouriotis.360sites.net/trusculp-3d/

    Replace small trusculpt logo with this one:
    https://www.dropbox.com/s/anljny7kut83d2o/truSculpt%20logo%20big.jpg?dl=0


    Leave a Comment:




    truSculpt Page closed
    Ticket: Website | 2017-07-24 | Belinda | #80230 |

    On this page: andrewcoundouriotis.360sites.net/trusculp-3d/

    1. Below video, add these FAQs: https://www.dropbox.com/s/zqdjg0u4xctx04j/truSculpt%20Q%26A%20copy.docx?dl=0

    2. https://www.dropbox.com/s/anljny7kut83d2o/truSculpt%20logo%20big.jpg?dl=0
    Float this logo to the top right of FAQs.  Make logo smaller so it fits with FAQ section.

    3. Add these 3 before/after photos.  Stack them on top of each other.
    https://www.dropbox.com/s/cngnaq8703v7v75/truSculpt_3D%20%283%29.jpg?dl=0
    https://www.dropbox.com/s/ht0haq72s9kflez/truSculpt_3D%20%285%29.jpg?dl=0
    https://www.dropbox.com/s/98eez09d3khvc4k/truSculpt_3D.jpg?dl=0

    4. Video has already been added.

     

    ORIGINAL TICKET:

    I am attaching items for the truSculpt section on
    website (see dropbox “thurmond.zip”). I’m included the logo, a video, questions and answers and
    some before and after photos.
    please use the video at the beginning of page. if for some reason it
    is too big and you don’t receive it, I have also put it along with
    one other photo in my drop box in truSculpt folder.


    2017-07-25 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-24 | catherine.c
    zip files:
    https://www.dropbox.com/sh/rzvp4t6w0bnyi22/AADuU6SMkOIPDrvC21aMDhBba?dl=0

    Leave a Comment:




    Coolsculpting Page closed
    Ticket: Website | 2017-07-17 | Belinda | #79728 |

    Please add the Coolsculpting graphics to the page. Each image should be placed evenly and nicely.

    Please make sure the video is added as well.

    newmaterialforweb
    2017-07-20 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-07-18 | catherine.c
    Use gallery module for 4 images below video. Would like for images to be enlarged when clicked on.

    Leave a Comment:




    Replace Face4Life Logo closed
    Ticket: Website | 2017-06-13 | Belinda | #77558 |

    Please replace the face4life logo on the sidebar (inner pages). Please make sure that the box matches the width of the items below it.


    2017-06-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-15 | catherine.c
    The logo is attached to the ticket. I have it here in dropbox now - https://www.dropbox.com/s/e0n4ew648hs6svi/faceforlife_logo.jpg?dl=0
    2017-06-15 | developersohan
    need an fresh logo
    2017-06-15 | developersohan
    need an fresh logo
    2017-06-15 | catherine.c
    Logo still appears blurry. This is the logo above the Make an Appt form on all inner pages.

    Leave a Comment:




    Menu Adjustment – Body SCulpting closed
    Ticket: Website | 2017-06-13 | Belinda | #77468 |

    on Body Sculpting, please add
    2 additional submenues:
    Smartlipo and Cellulaze


    2017-06-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-15 | catherine.c
    content already exists. closing.
    2017-06-15 | catherine.c
    user added.
    2017-06-14 | developerhaseeb
    unable to lgoin

    Leave a Comment:




    Menu Adjustment closed
    Ticket: Website | 2017-06-07 | Belinda | #77118 |

    1. main menu for BODY, please have Body Sculpting
    as the first item and have two (2) sub items appear when body
    sculpting is hit. the 2 sub-menu items are coolsculpting and
    truSculp 3D


    2017-06-09 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Additional Changes by Sheila 2 closed
    Ticket: Website | 2017-05-23 | Belinda | #76180 |

    1. Overnight Care Page: instead of numerical date (10-16), please spell it out like: October, 2016. Do this for all testimonials.

    http://andrewcoundouriotis.360sites.net/overnight-care/

    2. http://andrewcoundouriotis.360sites.net/dermal-fillers/

    Last image “Juvederm volbella XC” ; remove some empty spacing below so that the lines of text on the right is only 4 lines. Right now it is 5 lines. See attached screenshot.

    3. http://andrewcoundouriotis.360sites.net/dermal-fillers/

    Remove “corporation” from the page.

    4. Add a line break BEFORE the following headings:

    – “The Restylane family of products from Galderma Corporation:”
    – “Belotero Balance”
    – “Radiesse”

    5. http://andrewcoundouriotis.360sites.net/mirconeedling/

    Under “What are the benefits of ..” The list of treatments should be listed as an LI (bullet points)

    6. http://andrewcoundouriotis.360sites.net/mirconeedling/

    Delete the following paragraphs: We invite you to take advantage of big savings as we officially launch two exciting new treatments: Platelet Rich Plasma (PRP) and micro needling. These may be done together or separately. Briefly, PRP is the plasma from you blood after it has been processed in a centrifuge to separate out the platelets, growth factors and stem cells. The PRP is then injected and or topically applied to your skin. Micro needling is procedure that creates micro injuries to the skin. This triggers collagen production and easy penetration of PRP into the skin .

    Micro needling and PRP are excellent treatments for:

    7. http://andrewcoundouriotis.360sites.net/latisse/ : remove the main image

    8. http://andrewcoundouriotis.360sites.net/hand-rejuvenation/ – add content, see attached

    9. http://andrewcoundouriotis.360sites.net/dermaplaning-and-chemical-peels/ – remove main image

    10. http://andrewcoundouriotis.360sites.net/lip-implants/ – remove content, put “coming soon”


    2017-06-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-02 | developerbrijesh
    content is added to the given post. Followong is the URL. Please check
    andrewcoundouriotis.360sites.net/hand-rejuvenation/
    2017-06-02 | belinda.t
    http://andrewcoundouriotis.360sites.net/hand-rejuvenation/ -- content has not been added. content is found in dropbox.
    2017-06-02 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-02 | developerbrijesh
    Both points done. Please check
    2017-06-01 | belinda.t
    #4 - add line breaks; HR's were added but not visible, please make visible.

    #8 - please see dropbox "hand copy" doc


    2017-06-01 | belinda.t
    #8 - please see dropbox "hand copy" doc
    2017-05-26 | developerbrijesh
    Please provide content for #8. We didnt find any attachment for content.
    2017-05-25 | developerbrijesh
    for #8 Please Attach content
    2017-05-24 | catherine.c
    #8 - please attach content.
    2017-05-24 | developerbrijesh
    All points done. Please check

    Leave a Comment:




    Emailed Changes (menu and sidebar) by Sheila 1 closed
    Ticket: Website | 2017-05-23 | Belinda | #76178 |

    1. Delete the page “Tightening” — remove from main menu
    2. Change page “Wrinkles” to “Wrinkles & Tightening”
    3. Main Menu; Laser;

    – Change “Wrinkles” to “Wrinkles & Tightening”
    – Add as submenu itemsunder wrinkles and tightening:
    a. Pearl Fractional
    b. Pearl
    c. Infini

    4. Home page; featured services section; Laser; Change “Wrinkles” to “Wrinkles & Tightening”

    5. Home page; featured services section; Laser; Add the following:
    a. Pearl Fractional
    b. Pearl
    c. Infini

    6. Add a “Just for Men” page with the content attached. Make sure the list are in bullets. Also, link the home page “Just for Men” text to this page.

    7. “Just for Men” page: link the bolded procedures to respective pages.

    8. Inner pages; sidebar; make the “face for life” logo bigger. almost as wide as the text below.

    9. Inner pages; sidebar; move sidebar so that it starts with the first paragraph NOT the page heading.

    10. Inner pages; sidebar; add more space above and below ‘promotions’ button

    Just-for-Men-1-2017
    2017-05-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-24 | developerbrijesh
    All points done.Please Check

    Leave a Comment:




    Follow Up 
    Design | 2017-04-03 | Belinda | #72768 |

    LM for Sheila with Michelle.


    2017-05-09 | catherine.c
    Spoke to Sheila. She will be sending more edits later this week.
    2017-04-26 | catherine.c
    Left message with Lisa. Sheila was busy with patient, she will call back.
    2017-04-25 | alec.j
    Catherine, please f/u with call and log that. maybe we need to apply the official notification process, the order has been placed Aug 2016.
    2017-04-17 | alec.j
    Catherine, please f/u with call and log that.
    2017-04-03 | belinda.t
    Email follow up.

    Leave a Comment:




    Patient Resources Page closed
    Ticket: Website | 2017-03-06 | Belinda | #70826 |

    on the links at the bottom of the patient resources page,
    Pearl goes to a Canadian laser center. please change to American.


    2017-03-07 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-03-06 | sanjay.d
    Pearl linked changed to American.

    Leave a Comment:




    Additional Content & Sidebar Changes closed
    Ticket: Website | 2017-02-23 | Belinda | #70139 |

    Please see attached.

    Last attachment are instructions for changes on sidebar and other areas of the site.

    1. Right Sidebar form
    — Face for Life logo – erase white background box.  Make sure edges of logo do not have pieces of white and looks smooth.

    DONE– A little more space (not a lot) separating the  promotions box/button from the make an appointment box would also look better.

    DONE – 2. The main heading on each page should be in Bold (for example look at dermal fillers- top heading is the correct size but not bold- the individual filler brands are bold.  Top one should be bold as well.  I also think we could make it bold and also the burgundy color

    DONE – 3. I like the concept of a partial burgundy line between main points on a page -as is displayed on the Visia page, but the line should be thicker and longer.  Please do this on the all other appropriate pages as well

    DONE – 4. I am attaching the Botox, Dysport copy – which is under injectables.  Logos need to be incorporated here as well

    DONE – 5. On dermal fillers – please  incorporate the brand logos into the copy. They are all nice graphics.  Example Juvederm,  Voluma, and Volbella.  Same thing with the Restylane, Restylane Lyft and Restylane Silk – also Belotero.  We can discuss where they should be placed or you can play around with it and see what looks good.

    DONE – 6.  please change the order of pull down menu on Aesthetic services- make Facials first.  I am attaching  copy for facials. It is more a summary rather than specific listing of facials with descriptions.  It is a starting place that we can expand in future, but it makes sense that this be the first pull down menu. Maybe the list of specific facials could be in burgundy.  What do you think?

    DONE – 7. Also attaching Micro Needling copy– Please note that you need to use the Eclipse MicroPen logo in with the copy, it is trademarked and is a nice graphic.  Also note that we will add an image of the actual MicroPen later

    DONE – 8. on overnight care- please make the copy WRAP around the images.  In other words there would be copy that goes underneath the room photos and the section that says “what do patients think…” should go all the way across to the side bar rather than being in a column.  We can talk about this more.

    Also please do a new paragraph break with “Our focus is you…

      

    DONE – 9. on patient resources- make the “below are helpful links.. “ bold and the burgundy color.   Infini is misspelled

    DONE – 10.  on patient financing- I DO NOT want the visa, MasterCard, AMEX, Discover to be links- graphics only!

    DONE – 11.  I am attaching KYBELLA copy – goes under injectables.

    dr-c
    2017-03-09 | catherine.c
    emailed Sheila completed.
    2017-03-09 | developerbrijesh
    I have remove the background from logo please check and if any issue please share the png logo.
    2017-03-08 | catherine.c
    #1 - Right side bar form — Face for Life logo – erase white background box. Make sure edges of logo do not have pieces of white and looks smooth.

    All other edits completed.
    2017-03-03 | developerbrijesh
    we can not understand these points please clearly describe
    #1 which logo you want to large
    #3 in pages where you put up line.
    #5 clearly describe

    2017-02-27 | rod.l
    Notified of time extension: Dear Doctor, We are diligently working on tickets submitted for your website, however, due to higher volume of tickets submitted, it may take longer to complete.
    2017-02-24 | rod.l
    Please finish these points: 1, 3 and 5: 1. I like the side bar; it helps. I think it should be longer- the Face for Life logo should be bigger; go almost to the edge of sidebar and it probably will look better if not inside a white box. The logo itself is a nice looking logo. 3. I like the concept of a partial burgundy line between main points on a page -as is displayed on the Visia page, but the line should be thicker and longer. Please do this on the all other appropriate pages as well 5. On dermal fillers – please incorporate the brand logos into the copy. They are all nice graphics. Example Juvederm, Voluma, and Volbella. Same thing with the Restylane, Restylane Lyft and Restylane Silk – also Belotero. We can discuss where they should be placed or you can play around with it and see what looks good.

    Leave a Comment:




    Left message front desk 
    Notes | 2017-02-23 | Catherine C. | #70128 |

    Left message with front desk for Sheila to call back. suggested in message, if there are no further edits, we can go live.


    Leave a Comment:




    Sidebar closed
    Task: Website | 2017-02-10 | Roberto | #69263 |

    Hello!

    Please code the sidebar included in the PSD file at: https://www.dropbox.com/home/Websites/dr-c.com/1454_dr-c.com/_layout?preview=2017-02-10-coundouriotis-andrew-sidebar.psd

    file name: 2017-02-10-coundouriotis-andrew-sidebar.psd

    Please let me know if you have questions. Thank you.


    2017-02-16 | developerbrijesh
    we have remove side bar on contact page please check
    2017-02-15 | catherine.c
    Directions were to show sidebar on all inner pages EXCEPT contact page. Please hide sidebar from Contact Page.
    2017-02-15 | developerbrijesh
    we have add sidebar on all inner pages please check
    2017-02-14 | roberto.l
    Hi, Brijesh. The sidebar should be added to all of the inner pages except for the Contact page.
    2017-02-14 | catherine.c
    Roberto, please respond to Brijesh. Thank you.
    2017-02-13 | developerbrijesh
    On which pages you want to add this sidebar

    Leave a Comment:




    Sidebar Design closed
    Task: Website | 2017-02-09 | Belinda | #69136 |

    The sidebar must be clean and a lot of padding/breathing room. Please create this on Photoshop and let Belinda see.

    1. Create a sidebar with grey/pink color to add to (most) pages.
    Sidebar includes: Schedule Appointment form, Face4Life Logo (found on website; logo should be in dropbox), Promotion button


    2017-02-16 | belinda.t
    This is good, closing task.
    2017-02-10 | roberto.l
    Sent sidebar to Belinda for approval.
    2017-02-10 | alec.j
    Roberto, please update the status.

    Leave a Comment:




    Changes to Website closed
    Ticket: Website | 2017-02-09 | Belinda | #69135 |

    2. Finance Page: Move Discover, Amex, Via, Mastercard into a 2×2 type graphic and align it to the right of the text. Text will wrap.
    3. Finance Page: Add CareCredit logo/button at the bottom of the text. Logo to the left and text to the right “Click here to apply for CareCredit Financing.”
    4. Patient Resources Page; Helpful Links section, divide into 5 columns and link. Bold “Galderma USA” and “Allergan USA”. Make sure links are going to USA websites (not international):
    – Galderma USA: Sculptra Aesthetic, Restylane, Restylane Lyft, Restylane Silk, Dysport
    – Allergan USA: Botox, Juvederm, Kybella, Skin Medica, Latiesse
    – MERZ: Radiesse, Bellatero, Xeomin
    – Infini by Lutronic, Cutera Pearl, Pearl Fractional, Titan, Cellulaze, Zerona
    – HIVAMAT, Eclipse MicroPen, Visia, Obagi, Avene/Glytone (and remaining brands)
    5. Home Page: Lower body menus should match ones listed at the top menu


    2017-02-15 | catherine.c
    Emailed doctor completed.
    2017-02-15 | developerbrijesh
    all points completed please check if you have any changes then please guide us.
    2017-02-14 | catherine.c
    #2 - Credit Card logos should make a box shape - 2 logos on top, 2 logos on bottom.
    logos should not have a white background behind each one.
    Float logos to the right of text where it says "We take all major credit cards including American Express, Visa, MasterCard, and Discover,..."
    2017-02-14 | catherine.c
    #3 - CareCredit should be one long button with the words 'Click here to apply for CareCredit Financing' inside this button.
    #5 - This was done incorrectly. Remove the menu from footer. Go to homepage - Featured Services section right above testimonials. Make sure all links when hovered match the top menu links.
    2017-02-14 | developerbrijesh
    we have completed all points please check and also clearly describe #1
    2017-02-10 | developerbrijesh
    we have still working

    Leave a Comment:




    Discuss Revision/Project closed
    Task: Website | 2017-02-06 | Danny | #68838 |

    “sorry this is late, but I could do Wednesday at 12:00 or
    Thursday at 2:00.

    let me know if either is a good option.
    Thanks, Sheila”


    2017-02-06 | belinda.t
    Marked calendar.
    2017-02-06 | belinda.t
    Emailed Sheila Thursday at 2pm EST would work.

    Leave a Comment:




    Revision closed
    Ticket: Website | 2017-02-03 | Danny | #68715 |

    DONE – http://andrewcoundouriotis.360sites.net/visia/ – Please add a line break (separator at 25-50% width, center aligned) in between each of the 6 bold texted topics.
    – Under FACE menu, there are about 10 items of services there. Please make sure there all 10 listed on the home page in the 1st featured service box for FACE. Currently it only shows 4 of the 10.
    – LASER featured box: there should only be 4 items listed there. Refer to this in the main menu drop down at the top under LASER
    – Our Facility: please adjust the paragraphs so it reflects each of the 3 images there. I would suggest doing the same by adding separators similar to the the request in the 1st bulleted edit (for visia page)


    2017-02-06 | catherine.c
    Emailed Sheila completed.
    2017-02-06 | catherine.c
    please review.
    2017-02-03 | danny.n
    please let me review before notifying client.

    Leave a Comment:




    Monthly Invoice closed
    Task: Website | 2017-02-03 | Danny | #68712 |

    Chan, please pause the monthly invoices and credit back the monthly charges per her dispute.

    I had a long talk with her today regarding this and other issues. Thx.


    2017-09-19 | chandra.t
    Called and spoke to Sheila to confirm which CC to use as they've now gone live, emailed her the CC update form.
    2017-02-03 | chandra.t
    Paused monthly charges, will activated once site is live.

    Leave a Comment:




    Project Updates/Revisions 
    Complaint | 2017-02-03 | Danny | #68711 |

    Sheila called, spent 40 mins over the phone. She is extremely nice but is all over the place. The type that wants the site to be perfect before it launches.

    Was complaining about edit/revisions that was requested but not completed entirely. Had issues in the past which was a “refreshing” issue which she understood after it was explained by belinda. Now she is complaining that content sent over is not complete. She is writing all the content and feels she’s spending too much time on it. She’s also not too computer savvy.

    She pointed out a few things which for example a procedure listed in a featured box was showing on 2 lines. I saw it was on 1 line so I told her it was due to her browser beiing small cause its responsive. I tried showing her to stretch her browser but she didn’t. I had to send her a screenshot of what i see to assure her what I am telling her is right. She got the email and understood now.

    one of her other complaint is how the some of the procedure page looks bland and it was just thrown in there when she sent content over. She said those pages needs to look visually appealing just like her home page. I did see on some pages where there are different types of topics for that page, there was no uniformity and images are just thrown in there and some are repeated. I had suggested that we can put a line break b/t each one which she really liked the idea. She said that she felt designer who did this should’ve suggested or did this.

    Overall, i tried resolving some of the issue so it doesn’t escalate and it was situated. At this point, her goal is to get the site completed and will continue to send over content and images. I told her that even her telling me this thing, I can tell how it can get lost in translation via email.

    She will email me and belinda to schedule a call to go over this and to organize the work so it is completed.


    Leave a Comment:




    Please Call closed
    Task: Other | 2017-02-03 | Chandra | #68703 |

    Please contact, client disputed January monthly fee of $149.


    2017-02-03 | danny.n
    Ticket has been completed. Closing ticket.
    2017-02-03 | danny.n
    See note above.

    Leave a Comment:




     closed
    Ticket: Website | 2017-01-17 | Belinda | #67390 |

    1. Menu: Aesthetic Services: Add Mirconeedling page.

    2. Home: Featured Services boxes: Aesthetic Services: Add Mirconeedling link.

    3. Add Latisse content; Current Latisse page content needs to be removed. Grab content from here: http://dr-c.com/latisse.html

    4. Skin Care Products- Skin Medica : all the copy is about facial rejuvenation nothing about Skin Medica.- delete the copy. SkinMedica Logo should be primary logo. Please add a link to SkinMedica website. Make sure logo is nicely placed with white padding (see sample):

    SkinMedica logo: https://www.skinmedica.com/

    Sample logo: http://andrewcoundouriotis.360sites.net/wp-content/uploads/sites/112/2016/09/Butterfly_Lashes_Logo-300×150.jpg

    5. Add Neck Lift copy attached

    6. AddHivamat copy attached

    7. Butterfly lash tri fold brochure is in my drop box in aesthetic folder. Please use everything in it for butterfly lashes. We created it and own images

    8. On patient resources the multi-logo graphic needs to be much smaller.

    9.

    – Sculptra Aesthetic (that one goes to correct website)

    – Restylane – this link is wrong & goes to I’m not sure where- it should be www.restylaneusa.com/

    – Restylane Lyft- link is correct but please correct spelling. It should be: restylanelyft.com/

    – Restylane Silk – goes to correct place but should be: restylanesilk.com/

    -Dysport- goes to correct place but should be: www.dysportusa.com/

    10. Titan word goes to watches not to Curtera laser


    2017-01-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-19 | catherine.c
    edits reviewed, completed, emailed doctor.
    2017-01-19 | developerbrijesh
    #5 #6 #7 also complete please check.
    2017-01-18 | belinda.t
    NECK LIFT: https://docs.google.com/document/d/1BTnTPWkwjKknsa2n2G4icnX1yvKsYglE7wj3TTWl5bQ/edit?usp=sharing

    Hivamat content: https://docs.google.com/document/d/1Hb1mG2vyBKkOIGL1JIXhom3Wsdjk_7XpEZMrLG_pQq8/edit?usp=sharing

    Butterfly: https://www.dropbox.com/s/pc44i8yqbcv3ml7/Butterfly%20tri-fold%20for%20print.pdf?dl=0
    2017-01-18 | developerbrijesh
    we have complete all points please check and please add content for #5 #6 #7
    2017-01-17 | catherine.c
    and #7.
    2017-01-17 | catherine.c
    Please add content for #5 and #6 to dropbox.

    Leave a Comment:




    Website Status 
    Design | 2017-01-16 | Belinda | #67318 |

    Hello Sheila,

    Here are items that are outstanding and items below are completed but with comments for you.

    Also, I have not added images to the services pages, but did for two of them. I wanted you to review if you like the formatting:

    1. http://andrewcoundouriotis.360sites.net/face-lift/ — shorter rectangle
    2. http://andrewcoundouriotis.360sites.net/microdermabrasion/ — full rectangle/square
    3. http://andrewcoundouriotis.360sites.net/visia/ – text wrapping around image

    If you’d like a specific layout, I can pull images from your Shutterstock account and place them appropriately.


    Leave a Comment:




    Patient Resources Page closed
    Ticket: Website | 2017-01-16 | Belinda | #67317 |

    andrewcoundouriotis.360sites.net/patient-education/

    1. Finish linking all of the Skin care products/brands to the brand website. These are all cosmetic/skin care brands, please link appropriately.
    2. Divide all of the links into four columns with equal # of items

    andrewcoundouriotis.360sites.net/financing/

    3. Financing Page: Add American Express, Visa, Mastercard, Discover and CareCredit logos and link to company websites. Make sure logos have a white background like the logos found on this page: http://andrewcoundouriotis.360sites.net/about-us/


    2017-01-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-18 | catherine.c
    Emailed Sheila completed.
    2017-01-18 | developerbrijesh
    we have correct link please check
    2017-01-17 | catherine.c
    bottom discover & care credit links are not linking to correct sites.
    2017-01-17 | developerbrijesh
    we have done all points please check.

    Leave a Comment:




    Client Dropbox Login 
    Notes | 2017-01-16 | Belinda | #67316 |

    sheilathurmond@gmail.com
    Face4U2


    Leave a Comment:




    Additional Changes and Content closed
    Ticket: Website | 2017-01-10 | Belinda | #66905 |

    DONE (4 pts larger) – 1. Change font on all website copy to Arial and make the font size 12. (if you think we should go to 13, that’s okay- we can discuss)

    DONE – 2. Headings and items that we are listing or indenting will be larger. I think I have been using 18 for headings and 16 for subheadings

    DONE – 3. Menu: FACE > change surgical lip augmentation just to Lip Augmentation

    DONE – 4. Menu: BODY > change Theraputic Massage to Massage

    5.  Visia page – http://dr-c.com/visia.html
    Change the format so that it is visually appealing and easy to read.  It should look like the Visia copy and images on the current blue website. we created those images so you need to use them.

    DONE -6. Change current facelift copy to what I’ve attached

    DONE -7.  Mini Lift copy is attached

    dr-c
    2017-01-16 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-16 | catherine.c
    Emailed Shiela completed. Question on #5 - requested her to send us a photo for pores since it was broken in that URL.
    2017-01-16 | catherine.c
    Notified of time extension: Dear Doctor, We are diligently working on tickets submitted for your website, however, due to higher volume of tickets submitted, it may take longer to complete.

    Leave a Comment:




    Changes SUbmitted by Email closed
    Ticket: Website | 2017-01-05 | Belinda | #66543 |

    Attached are additional content for website, please check if the page has been created already. Also, under one of the attachments, there are specific instructions and its not actual content.

    Below are additional changes. Please make sure these changes are done accurately.

    1. On “our facility” the images are slow to appear on the page. Please change order of photos. Bottom photo should be labeled Front Entrance and moved to be first photo; center photo should be labeled OR Entrance; top photo moved to bottom and labeled West View

    2. on overnight care- photographs need to be added. These are in my drop box.

    Also please change the layout of patient comments so that it is more visually interesting and easy to tell that this is a separate section rather than continuous copy

    3. On credentials please make the tabs look all the same and the indentions equal

    4. I like the “Face for Life” logo on the last of the 4 rotating images, but it should be larger. Also add it to the first one. I think it will work there as well.

    5. Face for life logo at bottom of page should be larger

    6. On center 5 pictures- change the items listed on the injectables image to match the list on top menu; change aesthetic services to match what is on top menu

    7. On the pull down menus under Body change body contouring to Body Sculpting. Delete all information that is currently written for body contouring. We do not do those procedures- I’ll have to work on new copy

    8. On Rhinoplasty page make Rhinoplasty the main heading and (nose surgery) in parenthesis

    websitecopy
    2017-01-16 | alec.j
    Belinda, have you helped out Rod about these Qs?
    2017-01-11 | rod.l
    2. How do I access his dropbox? 3. Where is this page/section? For his website copy, he said to add logos of the products. I didn't find them via the provider should i just use whatever i find from google?
    2017-01-10 | rod.l
    Notified of time extension: Dear Doctor, We are diligently working on tickets submitted for your website, however, due to higher volume of tickets submitted, it may take longer to complete.
    2017-01-06 | alec.j
    Belinda, just reminder, yesterday ticket is in submitted status yet on Friday evening!

    Leave a Comment:




    Follow Up’s 
    Notes | 2016-12-15 | Belinda | #65384 |

    Email F/U


    2016-12-20 | belinda.t
    LM with front desk and emailed.

    Leave a Comment:




    Office Page Content closed
    Ticket: Website | 2016-10-19 | Belinda | #61532 |

    Please update the following pages with the Word doc located in dropbox > assets > pages

    1. consultation process
    2. financing
    3. OR suite
    4. overnight care
    5. patient resources


    2016-10-24 | jessica.c
    Ticket has been completed. Closing ticket.
    2016-10-19 | catherine.c
    direct link to all 5 word docs:
    https://www.dropbox.com/sh/vehus6kxe4hitwq/AAAbpZwXdMdrpQ6V_33fValsa?dl=0

    Leave a Comment:




    Our Facility Page closed
    Ticket: Website | 2016-10-13 | Belinda | #61087 |

    Replace the text with the following below. Add photos found in assets folder in Dropbox (place nicely).

    —–

    Dr. Coundouriotis and his staff understand that your cosmetic surgery is more than just a procedure, it’s an experience. We are here to assure that you can relax and enjoy your transformation, knowing that your health and well being are our top priorities. At our St. Petersburg, FL Cosmetic Surgery and Laser Center, we combine all of the safety of a fully equipped hospital with the comfort and amenities of a high-end spa. Our office and surgery suite were designed with your comfort, safety and privacy in mind.
    – Our facility is over 7500 square feet and includes a full-sized operating room with separate pre-op and recovery areas.
    – The OR suite features state of the art equipment to maximize your safety and comfort.
    The facility is accredited by AAAHC. Earning this high level accreditation demonstrates our commitment to maintaining your safety, providing the highest quality patient care, and protecting your privacy. We have met the rigorous standards of a nationally recognized third party, and we undergo professional scrutiny to ensure that we maintain this high quality.

    We have a separate OR entrance for your privacy and confidentiality.

    We feature a beautiful overnight suite. You’ll feel like you are in a resort hotel as you recover in our spacious, comfortable private room with adjoining bathroom.

    Convenient and easy to get to location just off I-275. Great location for our Tampa, Clearwater and Sarasota patients and short drive to both airports.


    2016-10-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Update Doctor’s Bio closed
    Ticket: Website | 2016-10-12 | Belinda | #61029 |

    Please replcace the current content with the attached. Make sure that the photo is aligned left and is not in a separate column from the text.

    about-Dr.-C
    2016-10-12 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Menu Restructuring closed
    Ticket: Website | 2016-10-12 | Belinda | #61007 |

    Please change the menu to the following and link to appropriate available pages:

    INJECTABLES submenu will be condensed to 4 items: Sculptra; Botox & Dysport; Dermal Fillers; Kybella

    LASERS the submenu will condense to 5 items wrinkles; tightening; pigment, laser hair removal;

    aesthetic services delete 3 items: electrolysis, laser hair removal, and micropigmentation

    Face add: Recovery & Healing

    Body Only keep Hand Rejuventation, Massage Therapies, Body Contouring

    our practice: change patient education to patient resources; change consultation overview to Consultations

    ***on Dr. C page – photo bigger, copy to wrap around instead of two columns


    2016-10-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-13 | developerbrijesh
    Done

    Leave a Comment:




    Accounting Adjustment (MOnthly) closed
    Task: Accounting | 2016-10-10 | Danny | #60848 |

    Chandra, can you please waive next month’s monthly fee. Sheila (dr’s wife) was concern about the charges since the site’s not launched yet and had requested a credit until site launches which she says should be soon. There was some miscommunication so i told her instead of credit, we can simply waive next months but keep the recurring active.. She agreed to do this and was appreciative.

    I’ve sent her an email and cc chandra so she has it on record as requested. Chan, please reply back to confirm

    Thanks!


    2016-10-10 | chandra.t
    Waived 1 month, recurring will resumed 12/4/16 $149.

    Leave a Comment:




    Face for Life Logo & More closed
    Task: Website | 2016-09-19 | Belinda | #59504 |

    1. Lash Extension Page: add Butterfly Lash Solutions logo https://www.butterflylashsolutions.com/
    2. Add Face for Life Logo: Add in the footer to the right of the address.
    3. Add Face for Life slide (4th slide) with this photo and the Face for Life Logo on it http://www.shutterstock.com/pic-317573531/stock-photo-female-patient-being-reassured-by-doctor-in-hospital-room.html?src=wGepG6SlA1JodJydBB5kPw-1-52
    4. Add the AAHC logo to the doctors page.


    2016-09-23 | jessica.c
    Ticket has been completed. Closing ticket.
    2016-09-19 | belinda.t
    Please ask me for the logos, I will forward the email.

    Leave a Comment:




    Additional Changes via Email by Sheila closed
    Ticket: Website | 2016-09-15 | Belinda | #59353 |

    1. Inner pages (any page other than home) should not have the featured service area and the testimonials area right above the footer. This is something I understood from our initial contact.

    2. Do NOT send patient outside of the website. If it’s a branded product/procedure, to just create a page and grab content (from you existing site for now).

    3. download all the logos mentioned and also place them on appropriate procedural pages. Please place them nicely and evenly. Put the logo on a square background so that they are the same in height and width.

    – Allergan- you need Botox, Juvederm, Juvederm Voluma, Kybella, Brilliant Distinction logos;
    – Galderma- you need Restylane (both Restylane Silk and Restylane Lyft, Aspire and Dysport logos
    – Mertz- you need Belotero, Radiesse
    – Lasers you need: Pearl & Pearl Fractional, SmartLipo, Infini, Titan
    – aesthetics/skin care you also need logos for: SkinMedica, Clarisoonic, Obagi, Colorscience, Buterfly Lashes, Glyton/ Avene

    4. Temporarily remove the image of that same girl within the inner pages (until it is decided).

    5. On SkinMedica page add Brilliant Distinction logo.

    6. Under “Our Practice” add a page called “Patient Programs” place “coming soon” as content.

    7. On office page, add AAAHC accreditation Logo

     


    2016-09-23 | jessica.c
    Ticket has been completed. Closing ticket.
    2016-09-23 | jessica.c
    Changes Completed.

    Leave a Comment:




    Initial Websites closed
    Task: Website | 2016-09-15 | Belinda | #59338 |

    – footer menu: with screen is smaller, please make sure that it collapses correct. Right now it overlaps the other buttons.
    – inner pages: remove ft services and testimonials
    – slide 2: text needs to be in white
    – slide 3: replace it with another couple found in her lightbox labeled ‘couples’
    – slide 4: woman looking to mirror from client lightbox
    – menu: make the structure like

    MAIN: HOME- DR. COUNDOURIOTIS – FACE – LASER – AESTHETIC SERVICES – BODY – OUR PRACTICE – BLOG-EVENTS – CONTACT US (I realize this is a lot of items, but I’m sure you can may it look good)

    SUBMENUS OF THE MAI:
    FACE –Facelift, Neck lift, Mini Facelift, Eyelid Surgery, Rhinoplasty, Brow Lift, Otoplasty, Surgical Lip Augmentation

    LASER- Pearl, Pearl Fractional, Infini, SmartLipo, Cellulaze, Precision Tx, Laser Resurfacing, Intense Pulsed Light (IPL), Laser Hair Removal ,Titan Skin Tightening

    INJECTABLES- Sculptra, Botox, Dysport, Juvederm, Restylane, Kybella, Radiesse, Belotero,

    AESTHETIC SERVICES-Visia Analysis, Facials, Peels, Dermaplaning, Microdermabrasion, Electrolysis, Laser Hair Removal, Skin Care Products, Clarisonic, Lash Extensions , Latisse, Micro Pigmentation. (There will be additional submenus under Skin Care Products – SkinMedica, Obagi, Avene/Glytone, Color Science)

    BODY- Hand Rejuvenation, Hivamat Therapy, Therapeutic Massage, Reflexology, Zerona, Cellulaze, Arms

    OUR PRACTICE- Our facility, OR Suite, Overnight Care, Consultation Overview, Patient Education, Financing


    2016-10-03 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-10-01 | developerbrijesh
    Done
    2016-09-29 | belinda.t
    I have granted Admin access to adjust menu. If page does not exist, please create blank with "Coming Soon"
    2016-09-26 | developerbrijesh
    The footer hover items are now missing. They were supposed to be removed from inner pages and not HOME page. done MENU structure is missing. And pages are missing We don't have permission to access menu section. You want to create blank pages for submenus.
    2016-09-23 | belinda.t
    Brijesh, MENU structure is missing. And pages are missing /// The footer hover items are now missing. They were supposed to be removed from inner pages and not HOME page.
    2016-09-21 | developerbrijesh
    – footer menu: with screen is smaller, please make sure that it collapses correct. Right now it overlaps the other buttons. done – inner pages: remove ft services and testimonials done – slide 2: text needs to be in white. done For Slide-3 and Slide-4 Please provide images we didn't found Images. menu: make the structure like We Don't have permission to access Menu section in admin panel. Please create it's on yourself.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-09-14 | Belinda | #59262 |

    Hello Dr. Coundouriotis,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://andrewcoundouriotis.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://andrewcoundouriotis.360sites.net/wp-login.php?action=lostpassword

    Username: sheilath@msn.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Email: Social Intro 
    Design | 2016-09-14 | Jan S. | #59207 |

    Hello Dr. Coundouriotis,

    We’d like to start your Social Media accounts as soon as possible. Please provide either your credentials or admin / manager access for your Facebook business page. If you choose to provide admin / manager access, please provide that for the email address social@optimized360.net. Just let me know when you are able to do this so that I can update your artwork.

    Facebook: https://www.facebook.com/Coundouriotis-Facial-Plastic-Surgery-and-Laser-Center-312239150664/

    As for your Twitter account, your email address sheilath@msn.com is already registered in Twitter’s database. Please provide your credentials for your Twitter account. Just let me know when you are able to do this so that I can update your artwork.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    Client Shutterstock Account 
    Notes | 2016-09-14 | Belinda | #59206 |

    163123922
    sheilath168
    drCface4U


    Leave a Comment:




    Start Social Media/Blog closed
    Task: Social | 2016-09-13 | Belinda | #59124 |

    Please start social media and blog.


    2016-09-14 | jan.s
    Social Intro email sent and notes were transferred to CP, closing this task.

    Leave a Comment:




    Client Approved! 
    Design | 2016-09-07 | Marvin A. | #58677 |

    Yes Marvin, the design draft is good to go,
    except on the first section please remember that
    we agreed that we would have 3 or 4 images that
    fade out and rotate/ change. probably you can
    not put that on the draft. I
    am out of office until Tuesday, but will do my best to check email.
    thanks, Sheila .


    2016-09-13 | belinda.t
    Being reviewed. Emailed and LM for Sheila that website is going through review and she will be emailed tomorrow. Asked her what kind of slider images she'd like.
    2016-09-07 | marvin.a
    .

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-06 | Marvin A. | #58580 |

    Hi Sheila,

    Here is your draft with the title adjusted to “Welcome to Our Practice” with “Coundouriotis Facial Plastic Surgery & Laser Center” below it.

    Additionally, I have included a hover effect example on the “aesthetic” service that will affect the other 4 services when clicked/hovered.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-02 | Marvin A. | #58512 |

    Hi Sheila,

    Here is an updated draft based on your notes. Please let me know what you think!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-23 | Marvin A. | #57783 |

    Hi Sheila,

    Here is the update draft based on your notes. I have another draft to demonstrate how the hover ont he services would work just like on MAS.

    Please let me know what you think!


    Leave a Comment:




    Client Complaint closed
    Complaint Task: Other | 2016-08-18 | Marvin A. | #57540 |

    Danny,
    not sure what is going on, but so far nothing is being delivered or done
    on time. I believed and accepted what you told me over two weeks ago, and
    now I am feeling concerned. Please call me in the morning to discuss.
    Sheila


    2016-09-06 | danny.n
    This client had a history of a missed due date when promised by Marvin.
    2016-08-19 | marvin.a
    Talked to Shiela, gave me feedback and expects a design on Tuesday before I leave.
    2016-08-19 | marvin.a
    LM with receptionist.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-18 | Marvin A. | #57536 |

    This is the second draft attached!
    coundouriotis-andrew2_xs


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-18 | Marvin A. | #57532 |

    Hi Sheila,

    Here are two different design drafts for you to review. I apologize it took longer than expected, I wanted to create another draft for you to compare and contrast.

    Please let me know what you think!


    Leave a Comment:




    301s 
    Design | 2016-08-16 | Jan S. | #57300 |

    Facial Plastic Surgery & Laser Center


    http://dr-c.com/index.html
    http://dr-c.com/about.html
    http://dr-c.com/office.html
    http://dr-c.com/contact-us.html
    http://dr-c.com/events.html
    http://dr-c.com/videos.html
    http://dr-c.com/face-lifts.html
    http://dr-c.com/eyes.html
    http://dr-c.com/nose.html
    http://dr-c.com/brow.html
    http://dr-c.com/ears.html
    http://dr-c.com/pearl.html
    http://dr-c.com/pearl-frac.html
    http://dr-c.com/titan.html
    http://dr-c.com/ipl.html
    http://dr-c.com/laser-res.html
    http://dr-c.com/hair-removal.html
    http://dr-c.com/sculptra.html
    http://dr-c.com/botox.html
    http://dr-c.com/dysport.html
    http://dr-c.com/juvederm.html
    http://dr-c.com/restylane.html
    http://dr-c.com/radiesse.html
    http://dr-c.com/smartlipo.html
    http://dr-c.com/zerona.html
    http://dr-c.com/massage.html
    http://dr-c.com/visia.html
    http://dr-c.com/obagi.html
    http://dr-c.com/skinmedica.html
    http://dr-c.com/glytone.html
    http://dr-c.com/avene.html
    http://dr-c.com/latisse.html
    http://dr-c.com/Videos/index.html
    http://dr-c.com/privacy.html
    http://dr-c.com/perlane.html
    http://dr-c.com/dr-massari.html
    http://dr-c.com/AAAHC.html
    http://dr-c.com/office-video.html
    http://dr-c.com/pearl-fractional.html
    http://dr-c.com/smart-lipo.html
    http://dr-c.com/make-up.html
    http://dr-c.com/lips.html
    http://dr-c.com/portrait.html
    http://dr-c.com/slim-lipo.html
    http://dr-c.com/weight-loss.html
    http://dr-c.com/hrt.html
    http://dr-c.com/nutrition.html
    http://dr-c.com/supplements.html
    http://dr-c.com/exercise.html
    http://dr-c.com/micro-pigmentation.html


    Leave a Comment:




    SiteSucker & 301s closed
    Task: Website | 2016-08-16 | Jan S. | #57299 |

    Please use SiteSucker and provide the 301s.


    2016-08-16 | jan.s
    I used SiteSucker, created a sitemap, provided the 301s as a new note, and uploaded it all to the website folder in DropBox, closing task.

    Leave a Comment:




    Design Draft closed
    Task: Website | 2016-08-12 | Marvin A. | #57061 |

    Client has very detailed notes below. I have also forwarded the notes to your email. I have estimated her a time frame of mid-next week for the draft.


    2016-08-18 | desirae.g
    2 drafts have been completed. Closing.

    Leave a Comment:




    Design Notes 
    Design | 2016-08-12 | Marvin A. | #57060 |

    From Client:

    I’ve been looking at many websites, and wanted to send you some general points that I hope will be helpful. A template that has a general home page layout that I like and have seen similar looks is

    Colors- our logo is fairly masculine with strong colors and probably hard to work with.

    Websites with varying shades of blue, gray, charcoal, & rose on white background look good to me. Also since we are Tampa bay, it should be easy to work in images of water, sail boats, grassy parks would work with shades of blue. Just so you know St Petersburg beautiful in terms of open public parks on the water, heavy into art and museums.

    I like seeing the logo and a limited menu bar at top of home page (examples I’ve seen of limited menu are about the doctor, services, our office, & contact us

    Home page- As we discussed last week, I like home pages with more information and options rather than short and small amount. (example Sadik is good in terms of length but too flashy? for us) I continue to like the concept of larger single box image but with 3 images that change slowly (facial plastic, cosmetic procedures, aesthetic services) and if you click on them you have menu options to get to specific procedures or topics.

    Also I like a row with 4 other images that would represent face – laser- body – skin. This fits us nicely and is a more specific division. Highlight the image and you have option to get to specific procedures

    Miscellaneous other points that I think are important for home page but beneath the 4 images are things like “just for men” or “from our patients “ or “videos” . all three of these are important to us.

    Also something on location, and appointment request / contact us

    Basically I like different options for the viewer to get to whatever they are looking for or to get to things we want to emphasize.

    We probably do not want to use the term gallery

    I do like using beach shots – local area beaches parks; green space is big deal in st Petersburg; expand to all of tampa bay area; sailing is big deal; scenery with beaches, Historic hotels include the Vinoy and the Don Cesar- both are tourist attracitons. The Tampa Bay area but especially St Petersburg is very art & culture focused – example Dali museum, Chuliy …tourist from all over Europe, Canada, South America, the north etc come here to vacation & roam up and down Beach drive eating drinking shopping etc .

    Other local cities we pull from: Tampa, Clearwater, St Pete Beach, Sarasota

    Websites from 360 :

    Lexington cosmetic surgeon- the phrase of trust your face to facial plastic surgeon is good the on this website is nice but too light; home page not detailed enough

    Sadik- too flashy but I like the length of home page; it has good information

    Bates dental- like the way testimonials are included and move across page. Would be good to have this but option to read more.

    Scheiner surgical dermatology- like the images of younger people (men and women) for botox and dysport

    Coral springs plastic surgeon- colors too hard; I liked being able to get to services that we do several ways; the images at top changed too fast

    Boca vein center: colors are nice – shades of blue, rose, gray, charcoal are good. copy should be more bold/darker easier to read

    Shades of blue good- boca raton dermatologist

    Newport beach plastic surgeon- what is the coming soon stuff examples patient resources;

    gallery- we probably do not want to use term gallery


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-08-05 | Marvin A. | #56609 |

    Please create temporary site and include client original content (if any).


    2016-08-16 | jan.s
    The custom surge tempsite for Coundouriotis Facial & Plastic Surgery was created, cosmetic and plastic surgery posts were imported, closing task.
    2016-08-05 | marvin.a
    site sucker as well.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-08-05 | Marvin A. | #56608 |

    Hi Sheila,

    It was a pleasure to talk to you yesterday! I should be able to get you a design sometime mid-week next week to go over with you based on what we initially talked about. If you have any questions or any other sites that you have seen that you like, please let me know!

    I look forward to working with you!

    Marvin
    marvin.a@optimized360.com


    Leave a Comment:




    Design Questionnaire 
    Design | 2016-08-04 | Marvin A. | #56557 |

    As filled out by designer:

    Dr Name: Andrew Coundouriotis
    Desired Domain(s): dr-c.com
    Practice Name: Coundouriotis Facial & Plastic Surgery
    Tagline (slogan): “Face For Life”
    Practice Address

    Street Address

    5600 22nd Street No.
    St. Petersburg, FL 33714

    Phone Number
    727-525-9900

    Sections
    Social Media Links
    Featured Services
    Testimonials
    Video
    Contact Form
    Office Map
    Doctor’s Bio
    Office Summary

    Overall Feel
    Modern
    Spa-Like
    Elegant
    Simple and Clean
    Visual (Minimum Text)
    Lots of Content

    Please Give us Examples of Websites You Like
    http://kentuckyfacialplasticsurgery.com/

    Home


    http://goldenglowmedicalspa.com/
    http://dermatologysurg.com/
    http://sadikplasticsurgery.com/ (shown by designer)

    Colors
    Light

    Light Background (dark text)

    Select Colors

    Color Type
    Pastel
    Deep/Rich

    Images & Photography

    Image Types
    People
    Closeup

    Ethnicity

    Caucasian Hispanic Asian African American
    Other

    Age Group
    Adults
    Elderly

    Demographic
    Working Class
    Upscale

    Content
    Specialty

    Top 3-4 Services
    Face Skin Laser Body


    Leave a Comment:




    MX Record 
    Notes | 2016-08-04 | Marvin A. | #56527 |

    Priority 10
    hostname: dr-c.com
    IP: 66.160.181.94
    TTL: 4 hrs


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-08-04 | Danny | #56524 |

    Platinum: $6,000 + $149/m

    Ordered over phone: Amex ending in -11004

    Chan, please send receipt to Sheila


    2016-08-05 | chandra.t
    Charged and sent invoice to Sheila.

    Leave a Comment:




    IMPORTANT: HOSTING & EMAIL closed
    Task: Technical | 2016-08-04 | Danny | #56523 |

    Sheila mentioned that domain and emails are hosted by 2 different companies. Please figure this out before site goes live. Only bring this up when we are further in to the project.


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-08-04 | Danny | #56522 |

    – Sheila (decision maker at the office) – extremely nice. Give her guidance on design idea and make everything simple for her throughout the design process.
    – call her at 3pm pst cause client wants to start asap. She mentioned she has notes and some ideas on what she wants
    – wants site to reflect the dr and the nature of his business

    – Has emails from 1 company and web hosting from another. Need to figure all this out when site is ready to go live.
    – order custom content for them – 10 pages


    Leave a Comment:




    Phone Conference 
    Estimates | 2016-08-01 | Danny | #56231 |

    Sheila called in, very nice, has many questions. Looking to redo the site, it is old and outdated. Shopping around and is looking at a few companies.
    Wants a company that is specialized in healthcare cause they don’t have much time. Assured her in all aspect of this.
    Showed her a few designs within her specialty which she liked a lot of the design components. Has a template she saw somewhere and would like to use as a reference which she mentioned some of the designs i showed her has those characteristics.
    Went over the platinum package which is ideal for their office.
    Likes to have the 2nd installment deferred until completion which I agreed to do so. She wants to get it done as soon as possible but wants this in good faith.
    Conversation went great and she did mention she is the decision maker and so far everything was clarified to her liking.
    Sent her an email with proposal and all the info. Call in 2 days to finalize.


    2016-08-04 | danny.n
    she didn't bring up 2nd payment deferment and seems to undestand we will charge 2nd installments in 30 days.
    2016-08-04 | danny.n
    had a long ph conference with sheila, basically ready to make a decision between us and 4 other companies but leaning towards us. Assured her of streamlined process, what is involved and what is included. likes to edit the site in the future. content that we provide. Sheila gave cc over the phone to start. likes to ph conf today at 3pm.
    2016-08-04 | danny.n
    called, sheila was on another line. lm with front.
    2016-08-04 | danny.n
    Sheila called, justin took msg cause i was on another line
    2016-08-03 | danny.n
    called. spoke to front. Sheila was busy at the moment. took my message basically f/u to see if she got my email following our call since i didn't get an email response confirmation.
    2016-08-03 | danny.n
    SK: 9:34am
    2016-08-01 | danny.n
    called. spoke to sheila. confirmed that she got my email.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-08-05
    Questionnaire:
    Site Download/Site Sucker: 2016-08-16
    Temporary Site: 2016-08-16
    Concept: 2016-09-06
    Approved: 2016-09-07
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-10-19
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-09-14
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-09-06
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-08-04
    2016-08-05
    Mobile
    Fluid Responsive
    2016-08-04
    2016-08-05
    Videos


    Marketing


    Reputation


    Facebook
    2016-08-04
    2016-08-05
    Google Plus
    2016-08-04
    2016-08-05
    Blog
    2016-08-04
    2016-08-05
    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-08-04

    360 Plan



    Estimates | 2016-08-01 | Danny | Phone Conference Ordered

    Platinum


    Initial: 2 Payments of $2,999
    Monthly: $149**


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Social Media Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build a Logo

    ** Month to month. Client has Ownership, can host on own anytime.

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-04 | danny.n
    she didn't bring up 2nd payment deferment and seems to undestand we will charge 2nd installments in 30 days.
    2016-08-04 | danny.n
    had a long ph conference with sheila, basically ready to make a decision between us and 4 other companies but leaning towards us. Assured her of streamlined process, what is involved and what is included. likes to edit the site in the future. content that we provide. Sheila gave cc over the phone to start. likes to ph conf today at 3pm.
    2016-08-04 | danny.n
    called, sheila was on another line. lm with front.
    2016-08-04 | danny.n
    Sheila called, justin took msg cause i was on another line
    2016-08-03 | danny.n
    called. spoke to front. Sheila was busy at the moment. took my message basically f/u to see if she got my email following our call since i didn't get an email response confirmation.
    2016-08-03 | danny.n
    SK: 9:34am
    2016-08-01 | danny.n
    called. spoke to sheila. confirmed that she got my email.