Superb Dental Care

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    CC Update 
    Accounting | 2017-11-17 | Chandra | #105605 |

    Gracie updated CC via phone (MasterCard ending in 9841).


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    November Blog Post 
    Blog | 2017-11-02 | Belinda | #101663 |

    Posted on website and social.


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    Mobile edit – Smile Gallery closed
    Task: Website | 2017-09-25 | Catherine C. | #90199 |

    Smile Gallery on mobile: http://mysuperbdentalcare.com/smile-gallery/

    Photos are out of order when viewed in mobile. Please compare to desktop site and make sure photos are in the same set of Pre-op/Post-op photos.


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    Website Not Showing 
    Notes | 2017-09-12 | Chandra | #87015 |

    Rachel called, mentioned their website was “down”. I checked with Rod and the domain was not being pointed to us. Janelle was a bit upset but I explained the domain was with their own registrar and therefore their responsibility. I called eCentral on their behalf as a courtesy and the domain had expired and was informed the client would need to call back tomorrow as the billing department had closed to renew and point the A record to us. Called Rachel and reiterated these instructions and emailed as well.


    2017-09-22 | chandra.t
    Called Dentrix on behalf of Dr. Barbon per his request. The domain was automatically renewed but showing an error message when logged in the registrar. Informed them to point the A record to us, quoted 24-48 hours. i checked and the website is up and showing.
    2017-09-18 | catherine.c
    Doctor thought we had control over site and getting upset but told him best thing would to autorenew domain with dentrix. Mentioned FB & Twitter posts. They are updated, dates are little out of order.

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    Email Notifying that SM Posts Made 
    Notes | 2017-08-07 | charles.b | #81247 |

    Hello Dr. Barbon,

    I wanted to notify you that the blogs covering June, July and August have been posted to your following social media accounts:

    Facebook:
    https://www.facebook.com/superbdentalcare/

    Google Plus:
    https://plus.google.com/u/0/b/108146170193177239356/

    Twitter:

    To Note: Im not sure why Facebook is prioritizing the post about ‘Porcelain Veneers & Whitening’, but the latest posts are on your page if you scroll beyond this initial post.

    Also, Danny did receive your voicemail and I spoke with him in regards to this.
    I apologize for the delay in posting and have made note of this in your file to avoid this from happening in the future.


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    email edits closed
    Ticket: Website | 2017-07-10 | Catherine C. | #79250 |

    Done – 1. REMOVE THE GROUP PICTURES FROM ABOUT US > OUR TEAM

    2. SMILE GALLERY – ADD A BEFORE AND AFTER PICTURE…PICS ARE HERE
    Before – https://www.dropbox.com/sh/6mgl12hnhkq8auk/AABhraanv8dybMnwLtxmyFH5a?dl=0
    After – https://www.dropbox.com/s/bzbwduy44m48893/X01086_after.JPG?dl=0


    2017-07-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-11 | developerabdullah
    There is not any group picture at our team page

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    Regarding CC on File” closed
    Task: Website | 2017-05-30 | Danny | #76536 |

    “Please call me
    On Tuesday in my office .please look for my wife Jeanelle and she will have the info you need

    Sent from my iPhone”


    2017-05-30 | chandra.t
    Jenelle updated CC via phone (MasterCard ending in 9279), paid past due.

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    History of Past Due – BofA “issue” 
    Complaint | 2017-05-25 | Danny | #76369 |

    client has had history of past due and dr stated it is because of BofA. He wants the articles to publish regardless and if there are issues to try to contact him immediately. Dr was upset that he didn’t see any articles the past 2 months (april/may). Told him we did the articles but we didn’t publish it. Client kept on arguing what’s the point of paying if its not publish, told him what he paid for was done but bc of hte past due, it was in draft mode but once it is cleared, it will be posted. Dr understands now.


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    Please Call closed
    Task: Website | 2017-05-25 | Chandra | #76355 |

    Please call Dr. Barbon. I spoke to him regarding billing, and he mentioned he has the credit card in hand ready to give. Because of the past due status, the blog posts were still posted on his website but not social media accounts (April and May). Wanted a “better answer,” possibly waived month or credit, and to speak with someone else.


    2017-05-25 | danny.n
    Chan, please run the card. He said you have it already when I had asked for it. LMK if it is ok so I can notify Jan to post the 2 articles.
    2017-05-25 | danny.n
    Ticket has been completed. Closing ticket.
    2017-05-25 | danny.n
    Jan, have you been posting the blogs on his social? Dr stated there were none for April and May. Please let me know before I contact the client regarding the above issue. Thanks.

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    Past Due 
    Accounting | 2017-04-28 | Chandra | #74604 |

    Email past due $149 for web.


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    Past Due 
    Accounting | 2016-11-28 | Chandra | #63983 |

    Email past due $149 for web.


    2016-12-23 | chandra.t
    Janelle updated CC via phone (MasterCard ending in 8945), paid past due.

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    Additional Blog 
    Sales | 2016-11-04 | Danny | #62511 |

    Quoted Dr. Barbon $100-$150 per additional articles. Included in his account is 1. Additional ones are upon request.


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    Contact Dr. Barbon closed
    Task: Social | 2016-10-19 | Jan S. | #61521 |

    Please contact Dr. Barbon when available, he is concerned that one post per month may be too slow, considering bi-weekly.


    2016-11-04 | danny.n
    called, lm. sent dr an email reply regarding this. Reiterated again that he has 1 per month and any additional ones are $100-$150 per article.
    2016-11-04 | jan.s
    Dr. Barbon would like to speak with you regarding this matter once again.
    2016-10-19 | danny.n
    Ticket has been completed. Closing ticket.
    2016-10-19 | danny.n
    replied to dr. Barbon. Told dr it is $100 per add'l article each month. Currently he has 1 per month. Told dr that 2x a week may be excessive since it is posted on his fb. Dr is already posting a lot on fb on his own so this will be in addition which can have a negative effect on the followers currently following him on their newsfeed.

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    add promo, technology link, footer closed
    Ticket: Website | 2016-10-19 | Catherine C. | #61515 |

    1. Add promo with this info:
    $130 includes teeth whitening, regular cleaning, exam and X-rays.
    (fine print)
    * Free teeth whitening and $59 promo can not be combined.
    * To have free teeth whitening, cleaning should be done in our office.

    2. Move “Our Technology” submenu from Services to About Us

    3. link phone & email in footer


    2016-10-24 | belinda.t
    Ticket has been completed. Closing ticket.

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    Email: Social is Ready 
    Design | 2016-10-18 | Jan S. | #61396 |

    Hello Dr. Barbon,

    Your social media accounts have been updated and added to your website. To share these profiles with your patients, please see the links below:

    Facebook: https://www.facebook.com/superbdentalcare/
    Google Plus: https://plus.google.com/108146170193177239356
    Twitter: https://twitter.com/Superb_Dental

    If and when you would like to make an update to theses profiles, please submit a ticket. Thank you and let us know if you have any questions!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Monthly Posting closed
    Task: Social | 2016-10-17 | Danny | #61315 |

    Jan, I’ve added Monthly blog for their account. Please start for next month. For this month, you can just post a generic one. Please post it on his FB too.


    2016-10-17 | jan.s
    Use default blog topic "Dental Health and Your Diet" for October post and posted on Facebook and Twitter. Requested blog topics via email and transferred notes to CP, closing task.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-10-12 | Alec J. | #61051 |

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    phone edits closed
    Ticket: Website | 2016-10-10 | Catherine C. | #60882 |

    1. Add rb997tt@gmail.com to all jotforms.

    2. Contact page form – change Comments/Questions text box to “Your Appointment Request”


    2016-10-10 | catherine.c
    Ticket has been completed. Closing ticket.

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    FB Login 
    Notes | 2016-10-07 | Danny | #60814 |

    Superbdentalcare09@gmail.com
    Complete2015 – Password
    For fb.

    For google plus . I don’t have any info . Please make me one and also please make all the password the same
    .. instagram , my staff have send u the password also ..
    please let me know how can we make this happen

    Sent from my iPhone


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    email edits closed
    Ticket: Website | 2016-10-06 | Catherine C. | #60732 |

    1. Services > Add OUR TECHNOLOGY sub menu.

    2. Homepage where my picture is – Please change the last sentence to — WE USE THE LATEST TECHNOLOGY IN ORDER TO GIVE YOU THE BEST DENTAL SERVICES BECAUSE WHAT MATTERS MOST TO US IS YOUR SMILE.

    3. Smile Gallery
    Also please enlarge the full face pictures of the second lady and the 3 rd guy.
    PLEASE MAKE IT THE SAME AS THE 1 st PATIENT wherein the pictures extends form the pre op to the post op


    2016-10-10 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-10 | catherine.c
    thank you.

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    add 2 sets photos to smile gallery closed
    Ticket: Website | 2016-10-05 | Catherine C. | #60618 |

    all photos in email forwarded by doctor.


    2016-10-05 | catherine.c
    Ticket has been completed. Closing ticket.

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    add team photos closed
    Ticket: Website | 2016-10-04 | Catherine C. | #60541 |

    Remove existing content. Add these photos.


    2016-10-04 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    promo section & patient portal edits closed
    Ticket: Website | 2016-10-04 | Catherine C. | #60538 |

    1. Attached doc, type up 4 hand written promos. Make font stand out when see words “FREE”. Simple font, black and bold. Keep postcard image promo on page.

    2. Patient Portal Links – Remove patient forms & Patient Feedback links


    2016-10-04 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-04 | catherine.c
    completed.

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    homepage text closed
    Ticket: Website | 2016-10-04 | Catherine C. | #60536 |

    type this text for homepage intro


    2016-10-04 | catherine.c
    Ticket has been completed. Closing ticket.

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    Add Article closed
    Task: Other | 2016-10-03 | Danny | #60427 |

    Jan, is there a generic article we have that we can post on Dr. Barbon’s social media? LMK. Thanks.


    2016-10-18 | jan.s
    Posted Dental Health and Your Diet article to Facebook and Google+, closing task.
    2016-10-07 | danny.n
    "Superbdentalcare09@gmail.com Complete2015 - Password For fb. For google plus . I don't have any info . Please make me one and also please make all the password the same .. instagram , my staff have send u the password also .. please let me know how can we make this happen Sent from my iPhone "
    2016-10-06 | jan.s
    Posted Dental Health and Your Diet article to Twitter, unable to access FB and G+

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    phone call with doctor closed
    Ticket: Website | 2016-09-27 | Catherine C. | #59960 |

    1. Add instgram icon – done

    2. Remove PFM Restorations & Smile Gallery from services list

    3. Partial Dentures title should be “Complete Dentures”

    4. Articles section – remove Dental X-rays

    5. Add promotions sent in email


    2016-09-27 | catherine.c
    Ticket has been completed. Closing ticket.

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    mobile edit closed
    Task: Website | 2016-09-27 | Catherine C. | #59958 |

    homepage – remove all 4 people photos.
    add city hall background with associations like desktop view. Please use parallex effect, if possible.


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    add office hours closed
    Task: Website | 2016-09-27 | Catherine C. | #59957 |

    Please add correct office hours to G+. He also mentioned something about instagram.

    Tuesday – Friday: 8:30 AM – 5:00 PM
    Saturday: 8:30 AM – 4:30 PM


    2016-10-18 | jan.s
    Created new G+ business page with updated office hours. "Social Ready" email was sent as a follow up, closing task.
    2016-10-06 | jan.s
    Requested credentials and admin / manager access for G+. Unable to correct office hours, currently waiting for response.

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    Gallery Post closed
    Task: Other | 2016-09-23 | Danny | #59810 |

    please create gallery post


    2016-09-28 | jessica.c
    Ticket has been completed. Closing ticket.
    2016-09-28 | jessica.c
    https://optimized360.com/wp-admin/post.php?post=18751&action=edit

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    Going Live Items closed
    Task: Social | 2016-09-23 | Catherine C. | #59807 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    2016-09-30 | robert.b
    Complete
    2016-09-26 | catherine.c
    please do all 4. 301 list is dated 8/26/16.

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    Email: Your Website is Live 
    Design | 2016-09-23 | Catherine C. | #59806 |

    Hello Dr. Reynaldo Barbon,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://mysuperbdentalcare.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


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    set up email closed
    Task: Website | 2016-09-21 | Catherine C. | #59652 |

    sdc@mysuperbdentalcare.com

    mysuperbdentalcare.com is with dentrix


    2016-09-23 | catherine.c
    set up with dentrix. closing.

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    make site live 
    Notes | 2016-09-21 | Catherine C. | #59631 |

    Sent Dr. Barbon A record for him to send to Dentrix. In the process of making site live.


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    add 3 smile gallery photos closed
    Ticket: Website | 2016-09-16 | Catherine C. | #59415 |

    create slider gallery for photos. Doctor would like to see interactice smile gallery.
    photos in dropbox > website > smilegallery


    2016-09-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-26 | catherine.c
    Please use this dropbox link instead.
    2016-09-19 | catherine.c
    link to photos:
    https://www.dropbox.com/sh/kfapaz4lnpso81x/AAAzt4snspvHZ28Kmbvrrv0na?dl=0

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    add video to video testimonials closed
    Ticket: Website | 2016-09-16 | Catherine C. | #59414 |

    https://youtu.be/Id7va1f5l-I


    2016-09-23 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    mobile edit closed
    Task: Website | 2016-09-15 | Catherine C. | #59334 |

    Please remove from desktop site – phone number call box floating on left side of screen.
    Place this box at bottom of mobile screen. Will need to be visible all the time and on all pages.
    Make into one line “[phone icon] Call Now 626.844.7778” so it doesn’t cover mobile view of website.


    2016-09-27 | developerbrijesh
    Done
    2016-09-26 | catherine.c
    Thank you. Please add phone number box on bottom of mobile to ALL PAGES.
    2016-09-25 | developerbrijesh
    done
    2016-09-23 | catherine.c
    cleared cache but still no box at bottom of mobile screen.
    Desktop view is updated - no box on left.
    Please check and make sure box is displaying at bottom of mobile.
    2016-09-21 | developerbrijesh
    done but due to cache issue result is not showing so please clear cache to see result.

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    phone call edits closed
    Task: Website | 2016-09-15 | Catherine C. | #59333 |

    1. transfer mysuperbdentalcare.com to us. need to log in to dentrix.
    2. Email address on site – change to sdc@mysuperbdentalcare.com
    3. Our technology page – doctor will send 1 or 2 more technology to add

    Would like to go live after these edits.


    2016-09-21 | catherine.c
    Doctor decided to renew domain with Dentrix. Sent him A record to point to us. Will create new ticket for email address set up. And tech page when he sends the info. closing.
    2016-09-19 | catherine.c
    Dr. Barbon will need to renew his domain with Dentrix before transfer. Dentrix would not allow us to take care of this for the doctor.
    2016-09-15 | desirae.g
    Update - spoke with James from Dentrix and Dr. Barbon about the domain. His domain has expired so we are not able to transfer yet. Please call Dr. Barbon asap.

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    add login link to footer closed
    Task: Website | 2016-09-13 | Catherine C. | #59119 |

    Please add login link in footer of site. It is missing. Thank you.


    2016-09-14 | developerbrijesh
    done but due to cache issue result is not showing.
    2016-09-13 | catherine.c
    also, change the font of phone number in small box on left side of screen. Font should be same as phone number in header. Thank you.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-09-13 | Alec J. | #59067 |

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    change phone number font closed
    Task: Website | 2016-09-12 | Catherine C. | #58963 |

    Please change font type for phone number in header to an easier to read font. Match the font in body text.


    2016-09-13 | catherine.c
    thank you.
    2016-09-13 | developerbrijesh
    please check.
    2016-09-13 | developerbrijesh
    done but due to cache issue result is not showing.

    Leave a Comment:




    add video closed
    Ticket: Website | 2016-09-12 | Catherine C. | #58950 |

    https://youtu.be/nbCkXb7aOmI


    2016-09-12 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    web edits before live closed
    Ticket: Website | 2016-09-09 | Catherine C. | #58934 |

    1. change phone number font to something simple, easier to read
    2. Create new page for full mouth reconstruction
    3. Send email link to survey. Do not link on website.


    2016-09-12 | catherine.c
    emailed doctor 2 & 3 completed. task to brijesh #1.

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    add video closed
    Task: Website | 2016-09-09 | Catherine C. | #58933 |

    under Video Testimonials – add https://youtu.be/u5uPLcJU8nI.


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    Email: Social Intro 
    Design | 2016-09-07 | Jan S. | #58644 |

    Hello Dr. Barbon,

    We’d like to start your Social Media accounts as soon as possible. Please provide either the credentials or admin / manager access for your Google+ account. If you choose to provide admin / manager access for us, please provide access to social@optimized360.net. I have provided the links down below for your reference.

    Google Plus: https://plus.google.com/117340573206408706354

    As for Facebook and Twitter, I updated your artwork for Facebook and I created your new Twitter account. All social media accounts are linked to your website and I have provided the links down below for your reference.

    Facebook: https://www.facebook.com/superbdentalcare/
    Twitter URL: https://twitter.com/Superb_Dental
    Twitter UN: Superb_Dental
    Twitter PW: 360_superbdentalcare09

    Thank you, and we look forward to working with you.


    Leave a Comment:




    homepage & content changes closed
    Ticket: Website | 2016-09-02 | Catherine C. | #58519 |

    – four teeth images/links on homepage
    1. change “Implants” to “Full Mouth Reconstruction” – ok if make font smaller, 2 lines
    2. change “TMJ/TMD” to “TMJ Therapy” – ok to squeeze in
    3. change “Patient Forms” to “Our Technology” – ok to squeeze in

    Content attached (need to type out each doc) & in design folder #1374.

    – http://reynaldobarbon.360sites.net/tmj-treatment/
    keep first 2 sentences, delete rest of page and add doctor’s content from “TMJ Therapy” doc.
    – https://www.lviglobal.com/research/what-is-tmdtmj/
    use bullet list here. Add to end of his “TMJ Therapy” content. Rearrange bullets so doesn’t match this site.
    – add doctor’s content “tech_part1” & “tech_part2” to “Our Technology” tooth on homepage.
    – create submenu under “Services” for “Neuromuscular Dentistry”. Add “NeuroMuscDentistry” content to this page. Also add to this to category Services.


    2016-09-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-09 | catherine.c
    thanks!
    2016-09-09 | marvin.a
    I have updated the featured teeth.
    2016-09-09 | catherine.c
    Emailed Dr. Barbon - most of it done except for changing teeth images on homepage. Asked doctor to review content since we needed to type up his handwritten text.

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-09-02 | Marvin A. | #58505 |

    Rename Testimonials to “Video Testimonials”

    Rename the “featured services” teeth:

    “Implant” should be “Full-Mouth Reconstruction”.
    “TMJ/TMD” should be “TMJ Therapy”.
    “Patient Form” should be “Our Technology”.

    Relink where necessary.


    2016-09-09 | catherine.c
    done.

    Leave a Comment:




    create survey jotform closed
    Ticket: Website | 2016-09-02 | Catherine C. | #58490 |

    see “Barbon” in jotform. Attached are the questions for his survey. Please add “Are you satisfied with our service during your visit?” as last question. Yes or No?
    Yes > Submit > goes to yelp link
    No > Comment field pops up > then click submit

    survey
    2016-09-13 | developerbrijesh
    done please check.
    2016-09-12 | catherine.c
    also, remove gray background color.
    2016-09-12 | catherine.c
    For question: Do you prefer text___ phone call ___ email ___ appointment reminder?
    Please add checkboxes to blanks.
    2016-09-09 | developerbrijesh
    form completed please check.
    2016-09-06 | catherine.c
    Please set up jotform with attached questions. The conditional logic is set up on the form. Please add the text to this question.

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-09-02 | Marvin A. | #58473 |

    Can you add Academy of Laser Dentistry to the bottom of the page like where ADA, CDA and rest are found?

    Lastly the smile gallery , on my old website ,Please get the picture of the woman before and after smile make over and post to this smile gallery ..
    And the rest of the pictures that wasn’t mine , u could remove it .


    2016-09-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-02 | catherine.c
    3 photos in design folder #1374.

    Leave a Comment:




    Start Social Media closed
    Task: Social | 2016-09-01 | Marvin A. | #58378 |

    Assets are in website folder. I believe he has a FB already.


    2016-09-07 | jan.s
    Updated artwork for FB, created Twitter, and requested credentials or admin / manager access for G Plus. Transferred notes to CP and closing this task.

    Leave a Comment:




    Monthly Charges closed
    Task: Sales | 2016-09-01 | Marvin A. | #58370 |

    Please contact client about monthly charges and automated postings.


    2016-09-01 | danny.n
    Ticket has been completed. Closing ticket.
    2016-09-01 | danny.n
    called. lm. Sent dr an email for a callback.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-08-26 | Belinda | #58018 |

    Hello Dr. Barbon,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://reynaldobarbon.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://reynaldobarbon.360sites.net/wp-login.php?action=lostpassword

    Username: reynaldobarbon

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!


    Leave a Comment:




    301 URL List 
    Design | 2016-08-26 | Belinda | #58017 |

    Home


    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Our+Office&wiz=0&page=Our+Office
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Patients++Gallery&wiz=0&page=Patients++Gallery
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Home&wiz=0&page=Home
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Meet+the+Doctor&wiz=0&page=Meet+the+Doctor
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Dental+Health&wiz=0&page=Dental+Health
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Cosmetic+Dentistry&wiz=0&page=Cosmetic+Dentistry
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Advanced+Services&wiz=0&page=Advanced+Services
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=FAQ&wiz=0&page=FAQ
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Hours&wiz=0&page=Hours
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&c=Map+and+Directions&wiz=0&page=Map+and+Directions
    http://mysuperbdentalcare.com/template.jsp?doc=reynaldobarbonjr&loc=ar&wiz=0&page=Appointment+Request


    Leave a Comment:




    Send for Review closed
    Task: Other | 2016-08-26 | Marvin A. | #57988 |

    Just need to replace inner banner with something else 🙂

    —-

    Below are issues being sent to Brijesh to fix
    Please adjust “Read More” button like in draft. There is also space below “our office” image. (Attached)

    Missing hover on “schedule an appointment” button header.

    Is it possible for the shine hover to be clipped to the object’s shape instead of a box? If not please let me know!


    Leave a Comment:




    Create Tempsite (Client Approved) closed
    Task: Other | 2016-08-11 | Marvin A. | #57040 |

    Thanks!


    2016-08-23 | jan.s
    I have created the custom surge tempsite and user, ported the content from the original website, and submitted an FTP ticket to Pagely, closing task.

    Leave a Comment:




    Concept Approved via Phone closed
    Task: Website | 2016-08-11 | Danny | #57025 |

    Marvin, I just spoke to Dr. Barbon, he is currently at a seminar in Vegas so difficult for him to email or call.

    Anyhow, dr stated that he approved the draft to go into development so please proceed.

    Regarding the Logo, he will talk to his wife to get her approval to proceed with the logo recreation. I had quoted him 2 installments of $250. He will get back to me by early next week.


    2016-08-11 | marvin.a
    Thank you! Sending to development.
    2016-08-11 | danny.n
    Marvin, you can close this task. its just to notify you. Read comment above.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-02 | Marvin A. | #56285 |

    Hi Dr. Barbon,

    Here is an updated draft for you to approve for development. I have adjusted the parts we have discussed. Please let me know if we are approved to start coding the site!


    2016-08-08 | superbdentalcare09@gmail.com
    The picture is ok. I could not find the office tooth logo , you might need to draw or make a new one exactly the same as the one on our business card The telephone icon on the upper left with the tel number, isn't it supposed to move also as you scroll down the pages?? and Please add ALD ( Academy of Laser Dentistry) on the bottom where lvi global and the rest is. aside from this, i approved this design ! start the next steps

    Leave a Comment:




    Call Client: Clarify Social Package closed
    Task: Sales | 2016-08-01 | Marvin A. | #56264 |

    Talked to Dr. Barbon,

    He wanted you to clarify if he gets automated postings with what he has. I had told him that it doesn’t seem like it through his package. He seems interested wanting automated postings.


    2016-08-10 | danny.n
    called. lm on dr's cell. called office but dr is out all week.
    2016-08-03 | danny.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Follow-up Notes 
    Design | 2016-08-01 | Marvin A. | #56205 |

    LM and sent email


    2016-09-09 | marvin.a
    Emailed as well.
    2016-09-09 | marvin.a
    LM on 3232156352 to review edits.
    2016-08-11 | marvin.a
    Sent email
    2016-08-11 | marvin.a
    LM on cell, dr is out till Saturday.
    2016-08-05 | marvin.a
    Called LM on cell. Emailed.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-07-27 | Marvin A. | #55974 |

    Hi Dr. Barbon,

    Here is a design draft based on our conversation. I tried to make the design classy and light while incorporating the sections we talked about. I used another tooth icon as placeholder for your logo since I could not find an exact match.

    Please let me know what you think!


    Leave a Comment:




    Design Notes 
    Design | 2016-07-22 | Marvin A. | #55702 |

    Really likes (http://westlakefamilyortho.com/), (http://www.timetosmile.com/), (http://www.ocdermatology.com/).

    Likes sections and full width. Wants bright. Likes westlake the best. Has a very good idea on how he wants the sections. Wants macro-style pictures for teeth. Wants to have Pasedena shown as well just like in westlake. Would prefer unique highlight bar like westlake and not have image highlights.

    Discussed blue since his site is gold. Told me to forget about his site. Still waiting for his logo.


    2016-08-01 | marvin.a
    Doctor is very impressed with the site and said he has never been so impressed and will recommend us. He just wanted to add a CTA Ph# flag and change the main hero to the same model without the bag, and the family and middle woman to caucasian. He will try to provide me with his icon for the logo, but I said we can always change it later on so that he may approve faster.

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-07-22 | Danny | #55695 |

    – Dr. Reynaldo & his wife will be involved on project
    – extremely nice – wants to make sure process is streamlined on their end.
    – seems to want to get a draft within 5 days to review

    -likes westlakefamilyortho.com
    – dr has logo (please request)
    – utilize photos of his office on the live site to use in the new design
    – has patient portal with Dentrix, carry that over for them
    – has existing facebook, need to rebrand with new site design
    – check G+ if they have, if not, needs setup

    – transferred ph to Marvin to start interview


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-07-22 | Danny | #55694 |

    Website: $4,000 + $149/m

    online order: cc Mastercard ending in -7510


    2016-09-01 | danny.n
    quoted Dr. $500 for logo design. Dr hasn't approved.
    2016-08-22 | chandra.t
    Waived one month, recurring resumes 10/22/16 for $149.
    2016-08-22 | danny.n
    Chan, can you waive next monthly fee for him. He had some confusion (complaint) with initial fee being charged for 2nd installment. I explained how it works which was on the contract. Dr understood and was not upset anymore. For the monthly, he had an issue with that because his social media and site not live yet. I agreed to waive next month for him since we don't even have the social ready. Dr was happy with that solution. Please confirm once done, Chan. Thx.
    2016-07-22 | danny.n
    chan, please email them the invoice and reciept. Thanks.
    2016-07-22 | chandra.t
    Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-07-22 | Danny | #55676 |

    Dr. Barbon called in inquiring a new makeover. Doesn’t like current template site. Wants a company to make things streamlined on his end requiring minimal work which he came to the right place.

    Gave overview of company, discussed Platinum, out of budget and has features he doesn’t need. Was on speaker with his wife. Looking at the $4,000 package which was within budget. Likes to focus on Social (facebook, currently has). Told him we can do $149/m and $4,000 upfront to include social.

    He stated he liked westlakefamilyortho.com which i went over with him how this can be used as a reference during the interview.

    Seems to want to expedite the design process and wants to make sure his wife will be happy cause she’s picky which I assured them.

    Was about to transfer to do interview but dr’s wife wants to review the contract. Also liked that we are month to month.

    Sent contract with examples, dr will call me back in a few minutes to get started.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-08-04
    Questionnaire: 2016-08-26
    Site Download/Site Sucker:
    Temporary Site: 2016-08-26
    Concept: 2016-08-02
    Approved: 2016-08-15
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-08-26
    Design # and Download:
    Image Optim: 2016-08-26
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2017-09-12
    Live Online: 2016-09-23
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-08-02
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-07-22
    2016-07-22
    Mobile
    Fluid Responsive
    2016-07-22

    Videos


    Marketing


    Reputation


    Facebook
    2016-07-22

    Google Plus
    2016-07-22

    Blog
    2016-10-17

    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-07-22 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $149


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Social Media Custom

    Facebook, Google Plus & Twitter

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x Month to month contract

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: