Space Coast Orthopedic

Add “Review of Systems” form as the 3rd page to the Medical Questionnaire form – Please provide me with PDF when finished

Forms attached

Hi,

This is the Third page of the Medical Questionnaire that needs to be added to website.
It is the Review of Systems which should be part of the Questionnaire.

Any questions, please feel free to contact us.

Please delete existing social media pages and recreate new ones: FB, G+, Twitter.

Then, add them to the website.

Twitter Removed by Belinda upon Dr.s request

Not sure why icons were never added to site – may have been when roberto was transitioned out – last notes regarding social media were:

#77285 and #77221

Holding off on adding icons as directed by Des

Where you able to fix the format of the patient questionnaire? It seems like something was compressed when it was sent to you. I will have someone resend it to you in case you need the document.

_____
Hello Dr. Teurlings,

Sorry for the late reply, but yes, it seems that the formatting for the document was provided to us this way. I will keep an eye out for the updated document you intend to send.

Hi Charles. Could you delete the email address portion on the contact us page. At this point we are not set up to review and return patients’ emails.
Thanks.
Luc Teurlings.

Response:
Hello Dr. Teurlings,

The email input option on the Contact form has been removed.

– Remove Functionality from Shoulder + Hip + Knee tabs
– add content for “replacement” for each
– add sports injuries page to submenu bar at top > then make sports medicine page open to sports med page

*** Look into notes regarding patient educational videos – Roberto had mentioned to Dr. that vidoes wouldn’t be functional until website was live.

Please implement these edits in the same way that Shoulder/Pain Injury tab is listed under “Our Services”. Add “Hip pain/injury”, “Knee pain/injury” as menu items under “Shoulder/Pain Injury” – For “Sports Medicine” – please delete current submenus and only include the ones listed below for sports medicine

Hip -Hip pain/injury (new page with text below)
Hip pain can be debilitating during normal daily activities and disrupt any patient’s ability to stay active. A variety of conditions (tendonitis, bursitis, arthritis, etc) can be managed non-operatively by our trained physicians.
-Replacement (use existing hip replacement page)
-Arthroscopy (use existing arthroscopy page)

Knee -Knee pain/injury (new page with text below)
Knee pain can significantly affect any patient’s active lifestyle. From chronic conditions to acute knee injuries, our physicians are experienced to treat a wide variety of knee disorders utilizing non-operative and operative treatment options.
-Meniscal tears (use existing meniscal tears page)
-Arthroscopy (use existing arthroscopy page)
-Replacement (use existing knee replacement page)
Sports Medicine -Sports injuries (new page with text below)
Any sports related injury can be evaluated and treated by our sports medicine experts. Our goal is to allow patients to get back to their pre-injury activity level expediently and safely, using non-operative treatment (including therapy) or operative treatment depending on the type of injury.
-ACL injuries (use existing ACL tears page)
-Elbow injuries (use existing page)
-Sprains/Strains (use existing page)

Hand, ….
Rest of the “Our Services” page should stay the same.

Hi Charles,
We had a partner meeting last week. We would like to change a couple things in the Services section before we go live.
Here are the changes:

1) see attached word document for the changes in layout and text in the Our Services section

2) Could you change the Patient Questionnaire form to the one attached (the only difference is our new name on top, Space Coast Orthopedics as opposed to “center”)

3) We still need the Patient Educational video page finalized

Hello Dr. Teurlings,

No need to use your email, your username is fine.

I’ve updated the password. Here are your credentials:

When you’re in the login window, you’ll have to click on the “Log in with username and password” text. From there, you can input your credentials.

Login link:
http://spacecoastortho.com/wp-login.php

UN:
lucteurlings

PW:
6NaFwO2PPTv)QfEgpj7iUj8V

Please call Cathy, she had left 2 voicemails 321-456-5216 or 321-544-2544 if she does not pick up.

UN:
lucteurlings

Updated PW:
a2n7$jbVjA4^SB^OKhFp!dFM

Here are the updated credentials:

Please use this link for the login window:

http://spacecoastortho.com/wp-login.php

UN:
lucteurlings

PW:
0KM3d7cDc$H&Vjk(t9mbCnLV

Also,
last I heard from Cathy was that you Cathy and the other Doctors had wanted to go through one last review before making the website visible to the public? At the moment the website is cloaked, but can be reactivated from my end at any time.

Hello Cathy,

I just wanted to follow up to see if you were ready to have the website visible to the public yet?

Cathy Called Requesting Site not be available to public until the website has been reviewed by the Doctors for approval.

Will notify her that she can now only view the website if she logs in through the credentials that we provided her.

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Check Analytics & Reporting
4. Run theme images through ImageOptim

Hello Cathy and Dr. Teurlings,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://spacecoastortho.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

Thank you!

Charles B.
charles.b@optimized360.com

http://spacecoastortho.com/ourpractice_1.htm
http://spacecoastortho.com/doctors_1.htm
http://spacecoastortho.com/contactus_1.htm
http://spacecoastortho.com/faq_1.htm
http://spacecoastortho.com/links.htm
http://spacecoastortho.com/Index.htm

Make the images and buttons for (“Contact us” – Orthopedic Surgery” – “Sports Medicine” – ”Joint replacement”) have the same layout as they do on the home page, for ALL pages. (“Our Physicians” – “Contact Us” and everything under “Services”).

Home page:

“Orthopedic Surgery” and “Joint Replacement” are cut off in their buttons – please adjust

All pages:

Can you make the images and buttons on the homepage (“Contact us” – Orthopedic Surgery” – “Sports Medicine” – ” Joint replacement” look the same as they do on the homepage?

Footer:

footer menu text formatting is off (attached) please adjust (move pm to same line as time)

adjust spacing between “Physical Therapy” and “Patient Info” (move to other column if you have to)

Hi Charles. See below. I approved the transfer. (reference email)

*** our godaddy account said it may take up to 7 days for client registrar to approve transfer – should be in our account after.

Still need transaction code and security ID to complete domain transfer – enom, goadday or infinology should be sending these codes to her

Cathy mentioned site was showing up strange on IE – specifically Doctor page (showing zig zag elements) Anything that can be done about this?

Email ti Cathy:

Hello hany helmy,

Please find the requested EPP/transfer authorization key listed below.

Note: The transfer authorization (or EPP) key is a security key generated by the current registrar and verified through the global registries for validity. These keys are updated periodically for security reasons, thus this key will be valid for an indeterminate period of time.

EPP key: IG@o5UB5VbvxDg9

Post latest blogs to social media

Cathy cc’d me in her correspondence in trying to get the EPP code for her website – Currently still trying to acquire

Hello Cathy,

Sorry I missed your call this morning.

Based off of the email correspondence you had with Matt K from Enom.com on Thu, Aug 10, 2017 12:01 pm – Subject: Confirmation: Login for Enom.com #343848
It appears that he is unaware of your intention to transfer the domain to us. Please notify him that you would like to transfer your domain name to us (I would like to contact him for you but usually these transfers have to be handled by the owners or people who opened the account for security reasons). But he should have an idea of what to do once you tell him this.

What we need from Matt and yourself for Domain Name Transfer:

1. EPP code/Authorization (Matt should email these to you upon request) which may be in the form of an email that is requesting that you confirm the unlocking of your domain.
2. Preferably we would like access to your email cathym5216@aol.com to be able to unlock the domain ourselves. But if you do not want to provide the credentials for that email, that is fine.

Also please feel free to CC me or forward me your correspondence with Matt, just so I have a clear understanding should he make any other requests.

But in all, once we receive the EPP/Authorization code, we can initiate the domain name transfer into our godaddy account, which then requires a 5 day waiting period (just in case client wants to cancel this request) where the domain will then be transferred to us automatically.

From there, everything will then be on our end which we will manage.

Please feel free to contact me if you had any further questions.

After discussing the layout of our website with my partners, they would like to change the following:

1) Delete the Sports Medicine header on top, but instead, insert Sports Medicine under Our Services (below Joint Replacement) with sports medicine subcategories

2) Make Viscosupplementation as subcategory of Injections, and also add PRP/Stem Cell as subcategory of Injections

So it would look something like this:

Our Services
Joint Replacement – knee replacement
– hip replacement
– shoulder replacement
Sports Medicine -Arthroscopy
-Meniscal tear
-ACL tear
-Rotator cuff Injuries
-Elbow injuries
-Sprains and strains
Hand, wrist & elbow
Foot and Ankle
Spine & Neck
Fracture Care
X-rays
Bracing/DME
Injections -Viscosupplementation
-PRP/Stem cell
Merritt Island Surgery Center

Sports medicine has its own page, as well as each of its subcategories.
Injections does not need to have its own page. You can make it such that you just put cursor over it to see and get to the Viscosupplementation and PRP/Stem cell subcategories. I will forward you the content for the PRP/Stem cell page later, but the layout can be the same as the Viscosupplementation page.

I hope this makes sense. Please do not hesitate to contact me if any questions,

From: tickets
To: cathym5216
Sent: Thu, Aug 10, 2017 12:01 pm
Subject: Confirmation: Login for Enom.com #343848

——————————————————-

[Aug 10, 2017 11:56:08 AM]
A: Hello,

It appears the account was deleted this time last you. In order to continue we would need to create a new account unless you are transferring the domain name?

We resell domains through Enom so in order to renew or make changes to the domain would need to be completed by us. If you would like to continue with the domain through us please fill out the form below

First name
Last name
Company
Address 1
Address 2
City
Country
State
State (if other)
Postal Code (If no ZIP code, enter NA)
Phone
e-mail

Regards,
Matt K

Hello, Cathy.

Dr. Teurlings gave his approval to take the new website for Space Coast Orthodontics live.

He doesn’t have the login information for your domain hosting service, though, which I’ll need to get started.

Your email is listed as the registrant, so all info about account changes will go through you.

Can you do the following?
Contact Infinology.com (contact info below) and ask them for the login info for Enom.com
Please let me know if you have questions.

Here’s the account holder info:

Registrant Name: HANY HELMY
Registrant Organization: HANY HELMY
Registrant Email: CATHYM5216@AOL.COM

Here’s the domain hosting info:

Tech Name: INFINOLOGY CORPORATION
Tech Phone: +1.8888748666
Tech Email: HELP@INFINOLOGY.COM

Here’s the registrar:
Registrar URL: www.enom.com
Updated Date: 2013-02-21T05:02:35.00Z
Creation Date: 2005-03-18T12:46:05.00Z
Registrar Registration Expiration Date: 2018-03-18T16:46:05.00Z
Registrar: ENOM, INC.

Spoke with Dr. Teurling over the phone to confirm that I will be managing their account now. He briefed me on where they left off and had a couple edits he had mentioned including updating bio linking (addressed in ticket below) also a Patient Educational Videos tab or page that he was going over with roberto. He mentioned that he would forward me the email/attachment of the video she had in mind to include on this page. Also mentioned roberto had told him that this new page couldnt be viewed until the site was live? not sure why he was told this. This new patient Educational tab will ultimately go under the “Patient Info” tab

Link for picture of Renee Reynolds in “Physical Therapy” page leads to correct area but wording underneath picture leads to Nadines description. Fix link of wording to navigate to Renees bio page.

Sent email to Dr.s notifying them that I will be taking over for Roberto:

“Hello Cathy, William and Dr. Teurling,

I wanted to notify you that Roberto is taking a leave of absence due to family issues and that I will be taking over where he’d left off with your account. I apologize for the time that has elapsed in between the last correspondence.

I see that the latest note where you had left off was in regards to making your site live, and that you were trying to get a hold of your previous hosting company – INFINOLOGY CORP – to provide you with login credentials so that we can proceed with making your website live.

Were there any updates in regards to this?”

Left a message with Cathy. I need her to retrieve the login information for their old hosting company.

On the Physician and Physical Therapy pages, there is a hover effect on each image. Over the photo, link symbol appears. Please remove that symbol for all photos.

http://lucteurlings.360sites.net/our-physicians/

and

http://lucteurlings.360sites.net/physical-therapy/

Please apply the link and the hover effect to the entire photo and title block. Hovering anywhere on the image should trigger the hover effect. Clicking anywhere on the image should take the user to the next page.

Please take the hover effect from the home page nav bar (Screenshot attached)
and apply it to:

+ The bio photos on the the Physical therapist page
+ the bio photos on the Physicians page
+ Featured Services tabs
+ All navigation tabs on the inner pages ( Contact Us, Orthopedic surgery, etc.)

+http://lucteurlings.360sites.net/our-physicians/ This page is set up as image blocks atop text blocks.

+http://lucteurlings.360sites.net/physical-therapist/ Please set up these pictures the same way.

This means that the photos will need a blue title block on the bottom (#0084b5), and the hover effect will change it to a dark blue (#0b5c7b).

Please set the ticket to “review” once it’s done. Email me if you have questions. Thank you!

Dr. Teurlings gave verbal approval to take his site live, once the logo change is finalized and the physical therapist bios are in place. I asked him to email confirmation as well.

He does not know his domain hosting login info. He said that Cathy may know – I”l check with her next.

Client doesn’t like the look of the new logo. Please revert to the old one, at the old height and size, with the old header bar. It should still read “Space Coast Orthopedics.”

From client:
“Hi Roberto,
Please insert these following bios in the Physical Therapist page.
Can you make the bios such that when you click on the photo (not just the name) it brings you to the bio and highlights the name (as the cursor goes over the photo or name)?
Thanks,
Luc Teurlings”

Bios are saved to Dropbox:
https://www.dropbox.com/sh/5bis8smvb1v7oha/AAA8TtcmcJyPZwN458qK2sRia?dl=0

Client has submitted a new logo – And their title will be “Space Coast Orthopedics”

I’m attaching the logo here and I’ll put it in Dropbox as well. Please replace the logos in the header, the footer, and the map.

The partners have decided to change the name of the practice to “Space Coast Orthopedic,” and remove “Sports Medicine” from the title.

Please edit the logos and ant text with “Sports Medicine” on the site.

Dr. Teurlings added staff photos to his media library. He says bios will arrive shortly. The bios and photos are the only things currently keeping him from taking his site live.

Missed call, please call Cathy to discuss her contract and send a copy to cathym5216@aol.com

Currently, they are paying $219 monthly 321-456-5216.

On the Contact page there is a large gap between the row that contains the form and the row containing the map, thought they are next to each other in Divi Builder. Screenshot attached.

Twitter:
https://twitter.com/spacecoastortho
360_lteurlings

Facebook:
https://www.facebook.com/Space-Coast-Orthopedics-Sports-Medicine-532861007105161/

Emailed Dr. Teurlings to find out if he still wanted to wait for his photos before going live. I also asked if he wanted us to create social media profiles for him. During our design interview he said he didn’t need social media, but I wanted to confirm since it’s part of his package.

Please find if client has any social media setup and gain access. If not, please create Facebook, Google Plus and Twitter (according to his account).

Due June 15th.

From Dr. Teurlings:
“Hi Roberto. Just wanted to give you an update. We are just waiting to have a photographer take pictures on June 5th. It took a while to get everyone’s schedule coordinated. I’ll get you the bios and pictures as soon as we get them so we can go live with the website. “

Patient Educational Videos
https://www.swarminteractive.com/

login – lucteurlings
password – 360@lucteurlings

Please embed the ViewMedica player on the Patient Educational Videos page.
Please include the following videos from the Orthopedics library:

Elbow/Condition:
+Tendonitis

Ankle/Condition:
+Sprain

Hand/Condition:
+Carpal Tunnel Syndrome
+DeQuervain’s Tenosynovitis
+Distal Radius Fracture

Hand/Surgical Procedure:
+Carpal tunnel release
+Dequervain’s release
+ORIF Distal Radius

Hip/Condition:
+Osteoarthritis

Hip/Surgical Procedure:
+Total Hip Replacement

Knee/Condition:
+Osteoarthritis
+Meniscal Tear
+ACL Tear

Knee/Surgical Procedure:
+Total Knee Replacement
+Partial Knee Replacement
+Knee Arthroscopy
+ACL Reconstruction (Patella)
+ACL Reconstruction (Hamstring)

Shoulder/Condition:
+Impingement
+Rotator Cuff Tear
+Osteoarthritis

Shoulder/Surgical Procedure:
+Arthroscopic Decompression
+Arthroscopic Rotator Cuff Repair
+Shoulder Replacement

Spine/Condition:
+Herniated Disc
+Spinal Stenosis

Dr. Teurlings has begun to make changes to the images on the inner pages on his own. This may complicate the developers work somewhat. I emailed him to ask for clarification,

1) Please make the white section of the menu bar on the home page smaller (see attached photo)

2) Please make the hero slider taller, if possible, and bring the Featured Service icons lower, to make more room for the photograph. (also see attached photo).

3) In the inner pages, please make the white part of the menu bar more transparent, so that we can see more of the hero image.
This is an example: http://dentistry.360temp.com/category/services/

Please let me know if you have any question.

Thank you,
Roberto

I’ve given Dr. Teurlings daily progress reports since his issue on the 12th. As the changes he requires are specific and detailed, I have been communicating with the developers via email, as using tasks seems to result in confusion.

Dr. Teurlings has grown impatient with delays in implementing his changes. I wrote him an email apologizing, and promised to give him an itemized update of completed task by the end of the day. I also sent detailed instructions via email to Brijesh for the uncompleted changes.

– Increase the size of the logo (the running man icon only) on the top left of the home page

– Make the image of the building in the Welcome section less transparent. Make sure the colors are fully saturated and the water on the left side of the image is visible.

– Increase the height of the Welcome section by at least 10 pixels.

– For inner pages, have the four Featured Service icons stacked on the left side of the screen. Here is an example:
http://dentistry.360temp.com/category/services/

– For inner pages, make the featured image appear as a background of the header bar. Sample here:
http://lightandconfortidmds.com/new-patients/

– Foot and ankle needs picture 250961044 (saved in dropbox).

– Fracture care has the wrong picture, should be 377882452 (saved in dropbox).

– Remove “Share This” and “Related” links in pages.

– Post-op instructions page:
Next to knee Arthroscopy add picture 559544167 (saved in dropbox).
Next to shoulder Arthroscopy add picture 397846411 (saved in dropbox).

Thank you. Let me know if you have questions.

– Roberto

Hello Dr. Teurlings,

Your website is ready for your review and to further customize.

This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

Temporary URL: http://lucteurlings.360sites.net

VIDEOS:

Please take a look at our video collection and select up to 25 videos that you’d like to use for the website (please scroll to medical videos):

https://optimized360.com/patient-education-video/

If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

Schedule a Call: https://calendly.com/optimized360/calls

Hello Dr. Teurlings,

We’d like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter, or Google Plus profiles created, please provide admin access to social@optimized360.net -OR- login credentials so that we may update what’s necessary.

BLOG

You have also ordered a monthly blog with us in which we will need 6-12 topics from you. These topics can range from anything about your specialty or otherwise. Please send those topics as soon as possible so that our copywriters can get it started for you. After these topics are received, we will publish an article every month to your website and social media accounts.

Thank you, and we look forward to working with you.

URL: lucteurlings.360sites.net

Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

Include hover effects in appropriate areas and link all buttons/links to related pages.

Below are specific instructions:

The Hero image should be a slider. The images that should be contained within the slider are saved in Dropbox at :
https://www.dropbox.com/home/Websites/spacecoastortho.com/images/hero-slider

Each hero slider image should have a caption. The intended caption is in the file name, e.g., shutterstock_217289695-Your health is our priority.jpg.

The client has included a document that explains the pages and posts he would like included on the site, along with the serial numbers of the photos that should be their featured images.

Please replace the pages in the site with his pages, and create new pages if necessary.

The document can be found at:
https://www.dropbox.com/home/Websites/spacecoastortho.com?preview=20170306-SCOC-Website.docx

The photos are saved in:
https://www.dropbox.com/home/Websites/spacecoastortho.com/images

Roberto
roberto.l@optimized360.com

Hello Dr. Teurlings,

Your design has been approved!

Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/03/20170323-spaceCoastOrthodontics.jpg

Your design has been submitted to our development team. If you have any major changes to the design, please let us know. This process will take about 1-2 weeks. If you have content (photos, biographies, forms – anything you’d like to add to the site), please send it my way. You’ll have opportunities to review the site and make additional changes once development is complete.