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    All-on-4 edits closed
    Ticket: Website | 2018-02-09 | Catherine C. | #117867 |

    1. Homepage slider # 4 – update the photo with attached.

    2. http://itechdentalarts.com/project/all-on-4/
    I’d like to add some text onto that page:

    Introducing the Aesthetic All-on-4 Zirconia prosthesis. At iTech Dental Arts we create beautiful, strong, lasting alternatives to the outdated acrylic dentures. With as little as four implants we can create a new smile for patients lacking any teeth. Our fixed Aesthetic Zirconia Prostheiss brings new life and provides better every day function to your edentulous patients.

    iTech Dental Arts and our team of skilled dental technicians will help you with every step of the way. From the verification index, prototype try-in, and the final prosthesis delivery. We’re your trusted partners in smile makeovers!

    2018-02-12 | catherine.c
    emailed completed

    Leave a Comment:

    edit page closed
    Ticket: Website | 2018-02-07 | Catherine C. | #117695 |

    On this page: http://itechdentalarts.com/project/full-cast-white/

    Move the 3 photos above the Full Cast Gold text.
    Make the 3 photos go across the page (next to each other), not vertical.

    2018-02-09 | catherine.c
    emailed completed
    2018-02-07 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    Leave a Comment:

    implants page edits closed
    Ticket: Website | 2018-02-01 | Catherine C. | #117350 |

    On this page: http://itechdentalarts.com/project/implants/

    1. Please remove implant page header image and add these two images.
    (ZIRC HYBRID ABUTMENT & BRUXIE SCREW RETAINED)

    2. Please remove picture next to UCLA cast abutment and add IMG_1756

    2018-02-05 | catherine.c
    emailed completed
    2018-02-01 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    Leave a Comment:

    page edits closed
    Ticket: Website | 2018-02-01 | Catherine C. | #117345 |

    1. Please swap FULL CAST GOLD (so it is first) and FULL CAST WHITE (to be second)

    2. Switch the order on this page: http://itechdentalarts.com/project/full-cast-white/
    Gold First, White second

    2. Remove picture on this page and ADD PICTURES ATTACHED.

    3. Please add to gallery as well – in the beginning of the gallery.

    2018-02-05 | catherine.c
    emailed completed
    2018-02-01 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    Leave a Comment:

    create new post closed
    Ticket: Website | 2018-01-29 | Catherine C. | #117091 |

    1. Top menu – Products:
    Add new product category/page entitled: All-On-4

    2. Add attached image to All-On-4 product page

    3. Create new homepage slider – use slide 2 as layout example. Place attached image on right, new text on left.
    Add this text:
    All-on-4
    The Aesthetic Zirconia Full Mouth Smile Makeover

    new photo:

    2018-02-05 | catherine.c
    update with attached. emailed completed.
    2018-02-01 | catherine.c
    image added to ticket
    2018-01-30 | developershafiq
    Kindly provide image ,No Image attached
    2018-01-29 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:br> itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    replace slider #2 closed
    Ticket: Website | 2017-11-30 | Catherine C. | #107627 |

    Replace slider #2 with this one. Make sure both left and right ends are equal with black space.

    https://www.dropbox.com/s/rpzlktc4luvltai/slide2b.jpg?dl=0

    2017-12-12 | catherine.c
    emailed completed.
    2017-12-11 | developershafiq
    Padding added on top and bottom
    2017-12-11 | catherine.c
    add more padding to top and bottom - slider is cut off on larger monitors.
    2017-11-30 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    more email edits – homepage slider #2 closed
    Ticket: Website | 2017-11-29 | Catherine C. | #107362 |

    1. If we remove the text above the teeth image can we make the teeth image larger? I want the image to be larger to see the details.

    2. Can we have the two images be split in the Midline of the slider page. It will be okay to leave some equal black background on the left and right hand side of the slider page to not enlarge the images too much.

    3. After step 2) can we reduce the size of the left business card/NY pic so the entire image fits.

    2017-11-29 | catherine.c
    emailed Kevin slide for review.

    Leave a Comment:

    reduce image size closed
    Task: Website | 2017-11-26 | Catherine C. | #106587 |

    On this page: http://itechdentalarts.com/project/zirconia/

    reduce size of top image so it’s about the same size as 2 photos below it.

    2017-11-27 | catherine.c
    2 photos with gray backgrounds need to be next to each other. The black background photo should be the only photo above the 2 gray background photos.
    2017-11-26 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    change 2nd slider closed
    Task: Website | 2017-11-22 | Catherine C. | #106403 |

    Replace 2nd slide with this one: https://www.dropbox.com/s/i5b7tb8c1l04j6y/slide2a.jpg?dl=0

    2017-11-22 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    more edits – 2nd slider closed
    Task: Website | 2017-11-22 | Catherine C. | #106399 |

    Teeth photo on the right is stretched out too wide. Keep the original photo sized in proportion. It is ok if it needs to be smaller. When browser is resized, teeth photo should not be stretched out.

    2017-11-22 | catherine.c
    closing - client requested different edit.

    Leave a Comment:

    update 2nd slider closed
    Task: Website | 2017-11-21 | Catherine C. | #106280 |

    Homepage – 2nd slider

    – make background black & faded into the 2 photos on the left.
    – Add the original teeth photo AS IS below the text.
    – Make the height as large as possible to use most of the slider space.

    2017-11-21 | developershafiq
    Kindly Review

    Leave a Comment:

    send site files 
    Notes | 2017-11-21 | Catherine C. | #106208 |

    Catherine,

    There has been a change of plans for the time being. I need you to create a back up of the site optimize-360 created for West Hill Family dental and send it over so i can up-load it onto our server. Please remove it from your server to avoid the continuous monthly charges. If I have any outstanding balance to make this happen, please let me know. If you have any questions, please let me know. Thanks again for all your help and have a great Holiday.

    2017-11-21 | catherine.c
    correction - please ignore this note. wrong client.

    Leave a Comment:

    Potential Cancellation 
    Complaint | 2017-11-21 | Justin | #106114 |

    Hi Justin,

    Long time no talk. I was wondering what would happen to my website if i were to cancel subscription to optimized 360. Your guys’ edits were good in the beginning but now whoever is designing the edits do not follow directions or take their time to do it properly. I am viewing your other websites your company built for dental practices and they appear more structured and blended and not copy and pasted like mine..

    Best Regards,

    Kevin Chung

    2017-11-21 | justinn
    Kevin, I can have you speak with Catherine, she is very friendly and I trust her a lot. Everyone at our office is capable but I feel it was just a personality thing. Catherine will be able to assist you with your edits. Thank you,
    2017-11-21 | justinn
    Justin, Can we do something about the graphic designer who is working on my website? Is there one specific designer who works on my website or do these adjusment emails go to who ever is available? example: http://crowndepot.com/ A dental lab website you have done for other companies. The home page pictures are multiple pictures that have been NICELY blended together to not look as though its been copy and pasted. Whoever is doing my adjustments is getting really lazy.
    2017-11-21 | justinn
    Kevin, Hope you have been doing well. If you were to cancel your service with us, we can pack up the files and transfer them to you for $200. If you recall, you originally wanted us to transfer the website over to us to host the site. So it was basically a copy of what you originally had. Our company has always had a great reputation for client care and support. It is unfortunate that you feel otherwise. I would like to help any way I can. Were there any specific edits you need to the site so I can have my team expedite for you? Thank you for addressing your concerns.

    Leave a Comment:

    update lab slip closed
    Ticket: Website | 2017-11-14 | Catherine C. | #104776 |

    1. This page: http://itechdentalarts.com/4-contact/
    Remove old Lab slip. Add new attached lab slip PDF.

    2. This page: http://itechdentalarts.com/project/zirconia/
    Can we remove the top picture in the all ceramic page and replace with photo attached.

    2017-11-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-14 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    change 2nd homepage slider closed
    Ticket: Website | 2017-11-14 | Catherine C. | #104756 |

    SECOND SLIDER image on home page. Please remove the text and image on the right side.

    1. Please add text: Creating High Quality Smiles Every Day!
    Use this google font – https://fonts.google.com/?query=SPECTRAL+SC

    2. separate the 2 photos in attached photo. Place side by side with iTech logo centered below the photo. Add this below the new text – Creating High…

    2017-11-21 | catherine.c
    emailed Kevin to review.
    2017-11-21 | catherine.c
    additional adjustments:
    1. Please stop the animation for slide2
    2. Keep the EMAX UPPER FMR image AS IS. Fit it into the space below text.
    2017-11-21 | catherine.c
    reopening ticket - please fix slider #2. Bring back the photo on left side, this was not suppose to be deleted. The 2 teeth photos should be on the right side closer together below the text.
    2017-11-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-14 | catherine.c
    admin102344
    6M8go@UA&Al%3z)*FQ(g!Z9I

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    remove slider closed
    Ticket: Website | 2017-10-19 | Catherine C. | #97510 |

    Please take out the 3rd slider with the Bruxie Zirconia image, thank you.

    2017-10-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-19 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    Past Due 
    Accounting | 2017-09-12 | Chandra | #86658 |

    Email past due $79 for web.

    2017-10-19 | chandra.t
    Kevin updated CC via fax (Visa ending in 6221), paid past due.
    2017-10-19 | chandra.t
    LV.
    2017-10-02 | chandra.t
    Called and spoke to Kevin, he requested CC update form - emailed.

    Leave a Comment:

    add social icons – body of each page closed
    Ticket: Website | 2017-07-18 | Catherine C. | #79854 |

    Facebook: https://www.facebook.com/itechdentalarts/?pnref=lhc

    G+ : link TBD

    Instagram: https://www.instagram.com/itechdentalarts/

    youtube: https://www.youtube.com/channel/UCnr4YPVRhIqCijjlopiuavg

    Remove/hide social icons from header in top right corner.

    Add larger icons, same white circles to body of each page in top right corner. For homepage, add social icons above form in right sidebar. Link each icon to links above except for G+

    2017-07-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-24 | catherine.c
    SFTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P
    2017-07-24 | catherine.c
    SFTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P
    2017-07-20 | developershafiq
    Need SFTP login details for itechdentalarts.com .
    2017-07-18 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    homepage – adjust slider #3 closed
    Ticket: Website | 2017-07-18 | Catherine C. | #79850 |

    Photo should not be stretched out. Add black background if needed to fill space instead of stretching photo too wide.

    Please see attached image. Lets keep the image in proportion.

    2017-07-20 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-07-18 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    social icons location closed
    Ticket: Website | 2017-07-14 | Catherine C. | #79644 |

    A different location in the website would work. Id like to get rid of the top right corner links and have them all grouped together somewhere accessible.

    2017-07-18 | catherine.c
    created new ticket
    2017-07-17 | belinda.t
    Maybe in the body or within the form? On Jotform.
    2017-07-17 | catherine.c
    You had mentioned in ticket# 76729 to place social icons in different location on site. Where would you recommend since this is not our theme?

    Leave a Comment:

    Slider 3 – zoom out closed
    Task: Website | 2017-07-14 | Catherine C. | #79632 |

    Set the 3rd slide to more zoomed out when animation first starts. It is too big right now.

    2017-07-14 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    add new homepage slider closed
    Ticket: Website | 2017-07-13 | Catherine C. | #79542 |

    Add attached as new slider on the home page. This will be slider #2.

    2017-07-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-14 | catherine.c
    This slider should be slide #2.
    2017-07-13 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    add new product closed
    Ticket: Website | 2017-07-13 | Catherine C. | #79537 |

    Add a “TEMPORARY CROWN” product selection under “additional” products.
    Add attached photos.

    2017-07-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-14 | developershafiq
    Added to menu. kindly review
    2017-07-14 | catherine.c
    Temporary Crowns is not displaying in menu. Please add.
    2017-07-13 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    Add gallery photos closed
    Ticket: Website | 2017-07-13 | Catherine C. | #79533 |

    On this page:
    itechdentalarts.com/gallery/

    Add these photos to top of page. Make sure they look like existing gallery photos- square share with borders.
    https://www.dropbox.com/sh/o4yr0t82919hezq/AAD0JA6TIm3K3l1A-mnIm7tja?dl=0

    2017-07-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-13 | catherine.c
    admin102344
    *T7WG#pF1xhVe769rhO1nUgy

    Leave a Comment:

    Diagnostic wax up page closed
    Ticket: Website | 2017-06-01 | Catherine C. | #76832 |

    Diagnostic wax up page – the image does not enlarge the same as my other pictures. You can’t go back to my website unless you click back. Please make same as other images.

    2017-06-02 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-01 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: ZjmXL2rt*AEJTC1&ztA6M6%U

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-05-31 | Catherine C. | #76730 |

    1. All Ceramic Page – Please delete bruxie image on the very bottom of the page. Please add Bruxie Anterior image above the video in the bruxie section.

    2. all ceramic page – please SWITCH Lava and Bruxie product descriptions so the bruxie is second on the page and lava is last.

    3. Wax Up Product – please make image capable of enlargement like other images.

    2017-06-01 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-31 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: ZjmXL2rt*AEJTC1&ztA6M6%U

    Leave a Comment:

    add social links closed
    Ticket: Website | 2017-05-31 | Catherine C. | #76729 |

    Instagram: https://www.instagram.com/itechdentalarts/

    Facebook: https://www.facebook.com/itechdentalarts/?pnref=lhc

    youtube: https://www.youtube.com/channel/UCnr4YPVRhIqCijjlopiuavg

    2017-07-13 | catherine.c
    Kevin emailed stating:
    Hello, my website e.g. instagram and youtube, is still missing social media links I requested a month ago.
    Replied:
    The theme we are using was not developed by our company. We had responded to your request on 6/2 and suggested to add the instagram and youtube in a different location. Would this work for you?
    2017-06-02 | belinda.t
    Emailed Kevin that the theme does not allow for Youtube icon, suggested different area.
    2017-06-01 | developersohan
    no there is fb and g+ both on header and footer
    2017-06-01 | developersohan
    no there is fb and g+ both on header and footer
    2017-06-01 | belinda.t
    Is there a youtube?
    2017-06-01 | developersohan
    there is fb, google plus. here is only facebook
    2017-05-31 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: ZjmXL2rt*AEJTC1&ztA6M6%U

    Leave a Comment:

    Diagnostic Wax up page – update photo closed
    Ticket: Website | 2017-05-16 | Catherine C. | #75819 |

    Please remove the current picture and add new wax up image to the Diagnostic wax up page please.

    New photo: https://www.dropbox.com/s/vb10vo6kz40jvu2/PhotoGrid_1494905736393.jpg?dl=0

    2017-05-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-17 | belinda.t
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: KyN5^ESnKyELWK@xlCJCII(f

    Leave a Comment:

    Add social icons closed
    Ticket: Website | 2017-05-04 | Catherine C. | #75065 |

    Add Facebook and G+ social icons to site. Option is part of the theme’s builder. Please add to header and footer.

    2017-05-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-05 | developerbrijesh
    We have Add Facebook and G+ social icons to site
    2017-05-05 | developerbrijesh
    Add Facebook and G+ social icons to site
    2017-05-04 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: KyN5^ESnKyELWK@xlCJCII(f

    Leave a Comment:

    add photos closed
    Ticket: Website | 2017-04-24 | Catherine C. | #74253 |

    Products > Implant Solutions

    Move Screw-Retained Implant Crown text down to it’s own section. Add these 2 photos to this section.

    https://www.dropbox.com/sh/jbej329bm0lh30e/AACs2V_k8nZ6KlZmQpAeMyoha?dl=0

    2017-05-02 | catherine.c
    emailed completed.
    2017-05-01 | belinda.t
    "Screw-Retained Implant Crown" is repeated. Should only be one instance, please pay attention.
    2017-04-24 | belinda.t
    wp user: admin102344 // pass: bOyfQXoW5hb#tO5FDnN68xGx

    Leave a Comment:

    all ceramics – right photo closed
    Ticket: Website | 2017-04-06 | Catherine C. | #73151 |

    Right photo on this page needs to be increased in width. Photo looks squeezed.

    2017-04-09 | catherine.c
    emailed completed.
    2017-04-07 | developerbrijesh
    we have fix this please check if you have any changes then tell us
    2017-04-07 | developerbrijesh
    sorry for this comment. This in not for this ticket point
    2017-04-07 | developerbrijesh
    sorry for this comment. This in not for this ticket point
    2017-04-07 | developerbrijesh
    we have started project at our local server
    2017-04-06 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: yVT2k6ME&b!^kLXa&*01Fu&Y

    Leave a Comment:

    add photos to gallery page closed
    Ticket: Website | 2017-04-06 | Catherine C. | #73146 |

    Add these photos to gallery above the videos. Use the theme modules to lay out photos nicely, 3 photos per row across the page.

    https://www.dropbox.com/sh/0b1ibrfzqrga81r/AAAUQzfATGJ47DQesz-V5paBa?dl=0

    photos are numbered in order.

    2017-04-09 | catherine.c
    emailed completed.
    2017-04-07 | developerbrijesh
    we have add gallery photo please check if you have any changes then tell us
    2017-04-06 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: yVT2k6ME&b!^kLXa&*01Fu&Y

    Leave a Comment:

    implants page – more edits closed
    Ticket: Website | 2017-04-04 | Catherine C. | #72900 |

    DONE – 1. Can we remove SCREW RETAINED single implant picture at the bottom.

    DONE – 2. Please align SCREW retained product description with the UCLA cast product so we can make the picture bigger.

    3. Add borders to both photos – the UCLA Cast abutment  & custom CAD/CAM – pictures bigger with borders enlarge capabilities like the PFM page.

    2017-04-06 | catherine.c
    emailed completed.
    2017-04-05 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:

    ceramics page – more edits closed
    Ticket: Website | 2017-04-04 | Catherine C. | #72895 |

    1. Banner image in All Ceramic – reduce size so it’s same size as Implant Solutions banner.

    DONE – 2. Move Zeno Video to the left hand side.

    3. Top two zeno images – make them appear same as PFM page with border and same size
    itechdentalarts.com/project/porcelain-fused-to-metal-2/

    2017-04-06 | catherine.c
    emailed completed.
    2017-04-05 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-04 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: aUqEIljBAuBjgCL*w7JTrD5B

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    implant page closed
    Ticket: Website | 2017-03-31 | Catherine C. | #72727 |

    itechdentalarts.com/project/implants/

    1. Remove custom cad/cam picture and Lower screw type implant crown.

    2. Add Abutment Image
    https://www.dropbox.com/s/3r8r68ky3nvky9w/Abutment%20Image.jpg?dl=0

    3. set up this page like columns of a newspaper.
    Example: http://moderndentalusa.com/products/implant-systems/integrated-implant-solutions/

    4. Add implant crown picture in SCREW retained product category.
    https://www.dropbox.com/s/af0jln4a5eshv6x/Implant%20Crown.jpg?dl=0

    5. Reorganize logos to look like this page.
    Example: http://moderndentalusa.com/products/implant-systems/

    2017-04-03 | catherine.c
    emailed completed.
    2017-04-01 | developerbrijesh
    all points completed please check if you have any changes then tell us.
    2017-03-31 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: aUqEIljBAuBjgCL*w7JTrD5B

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    all ceramic page closed
    Ticket: Website | 2017-03-31 | Catherine C. | #72726 |

    http://itechdentalarts.com/project/zirconia/

    1. Please make banner image smaller by about 1.5 inches

    2. Please add (2) zeno zirconia bridge pictures side by side. Under the All CERAMIC and above Zeno Zirconia titles.
    — https://www.dropbox.com/s/p6e73dp77frprdw/Zeno%20BRidge.jpg?dl=0
    — https://www.dropbox.com/s/7wz827580hj41ur/Zeno%20Bridge%202.jpg?dl=0

    3. Remove Wieland Zeno pic under the video.

    4. Please add Bruxie Video attached video next to the other video.
    waiting for youtube link.

    2017-04-03 | catherine.c
    emailed completed.
    2017-04-01 | developerbrijesh
    done please check if you have any changes then tell us
    2017-03-31 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: aUqEIljBAuBjgCL*w7JTrD5B

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-03-31 | Catherine C. | #72722 |

    1.Please remove all 3 pictures in PFM product page. (Not the alloy pic)
    http://itechdentalarts.com/project/porcelain-fused-to-metal-2/

    Please add these two images in place:
    — https://www.dropbox.com/s/m17y5rusyeqv69b/PFM%20BRIDGE%20%281%29.jpg?dl=0
    — https://www.dropbox.com/s/gjb6hr29a2p740n/PFM%20BRIDGE%20%282%29.jpg?dl=0

    Please make them a bigger size than how the pictures are right now.

    2017-04-03 | catherine.c
    emailed completed.
    2017-04-01 | developerbrijesh
    done please check if you have any changes then tell us
    2017-03-31 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: aUqEIljBAuBjgCL*w7JTrD5B

    FTP:
    itechdentalarts.com
    U: a4513572619675
    P: Bwt1su,VSz9P

    Leave a Comment:

    replace lab slip closed
    Ticket: Website | 2017-03-16 | Catherine C. | #71638 |

    replace lab slip with this one.

    2017-03-16 | catherine.c
    emailed kevin completed.

    Leave a Comment:

    edit photo closed
    Ticket: Website | 2017-03-02 | Catherine C. | #70671 |

    banner image on the all ceramic page -http://itechdentalarts.com/project/zirconia/

    enlarge the image so it looks like this.

    https://www.dropbox.com/s/nt2w6fo4e8abf12/DSC_1228.jpg?dl=0

    2017-03-09 | catherine.c
    emailed completed.
    2017-03-09 | developerbrijesh
    done please check
    2017-03-08 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: knH1(Mmii9MdObbE%9eL1l7n
    2017-03-08 | alec.j
    Catherine, please update Brijesh ASAP
    2017-03-02 | developerbrijesh
    pleas e provide admin details.

    Leave a Comment:

    replace photo closed
    Ticket: Website | 2017-02-28 | Catherine C. | #70459 |

    Replace the banner image on my ALL CERAMIC page with this picture.
    https://www.dropbox.com/s/nt2w6fo4e8abf12/DSC_1228.jpg?dl=0

    Add text & icon in bottom right corner like the current banner image.  Use similar font.

    2017-03-02 | catherine.c
    completed. see next ticket.
    2017-03-02 | developerbrijesh
    done please check.
    2017-03-01 | catherine.c
    Please use this:
    http://itechdentalarts.com/wp-admin/
    U: admin102344
    P: lb#If5i76SdwM)u8!DG$qvpI
    2017-03-01 | developerbrijesh
    when we login in admin this site showing something this see blow screen shot -:
    http://prntscr.com/eem9j1
    2017-02-28 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: iTechAdmin
    P: @kjZjX4SxnCV6w^6Gc6X8I*r

    Leave a Comment:

    replace photo closed
    Ticket: Website | 2017-02-28 | Catherine C. | #70458 |

    Replace the banner image on my ALL CERAMIC page with this picture.
    https://www.dropbox.com/s/nt2w6fo4e8abf12/DSC_1228.jpg?dl=0

    Add text & icon in bottom right corner like the current banner image.

    2017-02-28 | catherine.c
    accidentally closed. created new ticket.
    2017-02-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-02-28 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: iTechAdmin
    P: @kjZjX4SxnCV6w^6Gc6X8I*r

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-02-24 | Catherine C. | #70232 |

    1. The gallery page as a menu on the right hand side of the page that needs to be deleted.
    2. Also, can we change the order of the videos from the bottom one first to last.
    3. In the promotions page there is a menu on the right hand side that needs to be deleted as well.

    2017-02-24 | catherine.c
    Emailed completed.

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-02-22 | Catherine C. | #70069 |

    Add a Gallery menu link between Ordering and Promotions. I would like to add all the videos uploaded on my youtube account to this Gallery Page.

    4 videos by Kevin Chung here: https://www.youtube.com/channel/UCnr4YPVRhIqCijjlopiuavg

    https://youtu.be/4oUsFWsgLMM

    https://youtu.be/J2MzCkVGj4M

    https://youtu.be/1YmpkCLiSBM

    https://youtu.be/kMo2P2dz5vI

     

    2017-02-23 | rod.l
    Ticket has been completed. Closing ticket.
    2017-02-23 | developerbrijesh
    we have add video on Gallery page and also add in menu according you.
    2017-02-22 | catherine.c
    http://itechdentalarts.com/wp-admin/
    U: iTechAdmin
    P: 3(imHgo(8evH@UyEde%nX7rc

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-02-07 | Catherine C. | #68980 |

    1. https://youtu.be/kMo2P2dz5vI
    Add this “ITECH DENTAL ARTS” video to the Gold Standard page of my website – below the image.

    2. Edit the written description in the Gold Standard page : Edit With over 35 years to With 40 years of experience.

    2017-02-07 | catherine.c
    Emailed Kevin completed.

    Leave a Comment:

    move video closed
    Ticket: Website | 2017-01-31 | Catherine C. | #68439 |

    Please add the “zirconia milling video” to the ALL-CERAMIC product page. I would like to have the video to the right side of the page next to the Zeno Zirconia product.

    2017-01-31 | catherine.c
    Emailed Kevin completed.

    Leave a Comment:

    add videos closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68310 |

    add these videos to site

    1.

    2.

    2017-01-30 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-30 | catherine.c
    VIdeos added and emailed Kevin.

    Leave a Comment:

    remove right side bar closed
    Ticket: Website | 2017-01-06 | Catherine C. | #66606 |

    http://itechdentalarts.com/project/itech-wax-up-kit/

    remove/hide list on right side bar on this page.

    2017-01-06 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-06 | catherine.c
    Emailed Kevin.

    Leave a Comment:

    email edits closed
    Ticket: Website | 2017-01-04 | Catherine C. | #66476 |

    DONE – 1. Add a “Promotion” tab between Ordering and Contact.

    2. Could we add a information tab at the lower portion of each page for convenient business/contact information/ social media links.

    example lower portion of this lab’s website

    http://www.iversondental-labs.com/

    2017-01-10 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-10 | catherine.c
    Emailed Kevin we would not be able to edit #2.
    2017-01-10 | belinda.t
    This website is "hosting only" as noted in the alert. Thus meaning that we do not edit the theme what so ever. (we did not create the theme)
    2017-01-09 | catherine.c
    Is it possible to add more text to the footer for this theme? should have content similar to the footer of this site.
    iversondental-labs.com/
    2017-01-09 | catherine.c
    Add text to footer.

    Leave a Comment:

    slider #2 closed
    Task: Website | 2016-12-30 | Catherine C. | #66254 |

    Slide #2 still needs to be much smaller when it starts. Photos should be clear and more of the New York skyline picture visible. Please make sure to make all photos in this slide smaller and more clear. The iTech logo can be blurry.

    See slider #3 for example. Full view of slide when animation starts. Animation is within a short time as well. Please do same for slide #2.

    2017-01-04 | catherine.c
    thank you.
    2016-12-30 | developerbrijesh
    Please check the Slide #2 and confirm, now New york Skyline are visible on Start also we have add new iTech logo in this slide.

    Leave a Comment:

    email edits closed
    Ticket: Website | 2016-12-27 | Catherine C. | #65965 |

    1. Slider #2 – did not appear to change from previous ticket. start out slider more zoomed out. The two images on left need to be more zoomed out when slider starts.

    2. Implant page – implant company logos were suppose to be in a collage form like it previously was before optimized deleted them all..example website.
    http://www.moderndentalusa.com/products/implant-systems/

    4. Veneer page – TOP Banner image still did not get reduced in size.

    2016-12-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-28 | developerbrijesh
    Veneer page - TOP BANNER image (black background with white teeth) decrease the size of banner done please check if you need any changes please guide us. Thanks
    2016-12-28 | developerbrijesh
    We have fix This Please Check
    2016-12-28 | catherine.c
    Veneer page - fix TOP BANNER image. Need to make the very top image smaller. (black background with white teeth)
    2016-12-28 | developerbrijesh
    all changes done please check, if you need any changes please guide us. Thanks

    Leave a Comment:

    slider #2 – homepage closed
    Task: Website | 2016-12-21 | Catherine C. | #65801 |

    1. Home page slider #2 – Both images to start off smaller/more zoomed out.

    Make each of the photos smaller when animation starts. Should be able to make smaller like slide #3.

    2016-12-29 | catherine.c
    The photos on slide #2 still need to be much smaller. Animations does not need to last so long. Photos should be clear and more of the New York skyline picture visible. Please make sure to make all photos in this slide smaller and more clear. The iTech logo can be left blurry.
    2016-12-22 | developerbrijesh
    We have Zoom our Slider-2 please check

    Leave a Comment:

    implant logos closed
    Ticket: Website | 2016-12-21 | Catherine C. | #65798 |

    implant company logos
    https://www.dropbox.com/sh/imurqs7c4h5jctm/AABnd42bCOWmxFn5wW22evLja?dl=0

    Implant company logos should be placed under the implant systems section in collage form. Add to bottom of this page with rest of logos. Do not add logo if it already exists.
    http://itechdentalarts.com/project/implants/

    2016-12-22 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-22 | developerbrijesh
    We have add logs Please Check

    Leave a Comment:

    email edits closed
    Ticket: Website | 2016-12-20 | Catherine C. | #65627 |

    1. Home page slider #2 – Both images to start off smaller/more zoomed out.

    2. Porcelain fused to metal product page
    http://itechdentalarts.com/project/porcelain-fused-to-metal-2/
    – ALLOY COMPOSITION picture needs to be much smaller.

    3. Implant product page banner image, I want the exact same banner image as SLIDER #3 – stating HIGH quality implant starting at $299.

    4.Implant product page – SCREW RETAINED implant crown picture smaller.

    5. Implant product page – I asked to add the BIOMET3i company logo along with the other companies. The designer deleted all the other implant brands and only put in the BIOMET3i.
    Replace back all other company logos.

    6. Veneer product page – both images smaller. Also, can we add some text into the top banner picture- “Veneers – Thin, Strong, Stain Resistant”

    7. Diagnostic product page missing the diagnostic wax up kit picture.
    https://www.dropbox.com/s/ccwpw2pbyzvidt0/Diagonostic%20Wax%20up.JPG?dl=0

    2016-12-21 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-21 | developerbrijesh
    All Points Completed But in #1 already more zoomed out

    Leave a Comment:

    Going Live Items closed
    Task: Social | 2016-12-15 | Belinda | #65378 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    2016-12-22 | catherine.c
    #3 completed.
    2016-12-20 | catherine.c
    #1 done. Waiting for more space for #3.
    2016-12-16 | catherine.c
    no 301s.

    Leave a Comment:

    Email: Your Website is Live 
    Design | 2016-12-15 | Belinda | #65377 |

    Hello Dr. Kevin Chung,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://itechdentalarts.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready | 2016-12-15 | Belinda | #65376 |

    Hello Dr. Kevin Chung,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://itechdentalarts.com

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http:/itechdentalarts.com/wp-login.php?action=lostpassword

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. Please feel free to contact our Support Team with any questions that you might have 1-800-997-9368.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Belinda
    belinda.t@optimized360.com

    Leave a Comment:

    Past Due 
    Accounting | 2016-12-07 | Chandra | #64673 |

    Email past due $79 for web.

    2016-12-14 | chandra.t
    Kevin requested to re-run cc via email, payment processed and paid past due.

    Leave a Comment:

    fix page closed
    Ticket: Website | 2016-11-18 | Catherine C. | #63602 |

    All Ceramic Product page – When you click ZENO ZIRCONIA the correct page comes up but when you click the other products such as EMAX, Bruxie, Lava this page comes up. See attached.

    Please link to correct pages.

    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-19 | developerbrijesh
    We have fixed this please Check

    Leave a Comment:

    Services > Veneers closed
    Ticket: Website | 2016-11-15 | Catherine C. | #63258 |

    images are here: https://www.dropbox.com/sh/0yhobxpiw8w4zpd/AAAzvEooYgdGyOJnNqaa_Z2sa?dl=0

    1. Please remove old veneer picture at the top.

    2. Please add VENEERS IMAGE PIC as top banner

    3. Please add Veneer model image under FOIL VENEER categor

    2016-11-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-16 | developerbrijesh
    Done

    Leave a Comment:

    Services > Implant Solutions Page edits closed
    Ticket: Website | 2016-11-15 | Catherine C. | #63257 |

    images are here : https://www.dropbox.com/sh/an0sou174t00bl8/AAA4tNmIy3k64RTcOK4-h_lAa?dl=0

    1. Please take out all the pictures in the implant page.

    2. Please add SLIDER #3 from homepage (implant slider) as header banner for this page

    3. Please add BIOMET image in the list of implant companies we work with.

    4. Please add SCREW RETAINED IMPLANT CROWN image in the screw retained implant category.

    5. Please add custom abutment image in custom abutment category.

    2016-11-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-17 | developerbrijesh
    Done, All images are updated in "Implant Solution" page

    Leave a Comment:

    PFM page edits closed
    Ticket: Website | 2016-11-15 | Catherine C. | #63256 |

    images are here: https://www.dropbox.com/sh/60l9s9dksskqu1o/AAAUoXZDLPNqmNFwmYEsRKYHa?dl=0

    1. Please add PFM BRIDGE image at the end next to the two pictures on top of page.

    2. Please add METAL INGOT image below alloy composition.

    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-18 | developerbrijesh
    done please check.
    2016-11-17 | catherine.c
    1. PFM_Bridge1.jpg image should be in the top row, last box out of 3, with a border around it.
    2016-11-16 | developerbrijesh
    Done, Images Add in PFM page.

    Leave a Comment:

    slider #2 – homepage closed
    Task: Website | 2016-11-09 | Catherine C. | #62841 |

    start out slider zoomed out more and speed up animation so entire slider is visible when animation ends.

    2016-11-15 | catherine.c
    looks good. thank you.
    2016-11-11 | developerbrijesh
    Done, Now the full slider are visible on the screen.

    Leave a Comment:

    Beauty Meets Brawn image closed
    Task: Website | 2016-11-03 | Catherine C. | #62468 |

    Please remove “Beauty Meets Brawn” image from the top of all products sections except for “All Ceramics”. This photo should only be in “All Ceramics” section.

    2016-11-07 | catherine.c
    thank you.
    2016-11-04 | developerbrijesh
    Done, Removed featured images from products section expect “All Ceramics”.

    Leave a Comment:

    updates to All Ceramics page closed
    Ticket: Website | 2016-11-03 | Catherine C. | #62464 |

    1. Please make banner image much smaller and remove the two images below it.

    2. Can we underline each category, hard to quickly identify the products.

    3. The image of Bruxie Solid Zirconia is missing. The image was attached to the original work order.

    4. Message board at the bottom of the page as all these writing, can we remove them?
    You may use these HTML tags and attributes:

    2016-11-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-08 | catherine.c
    ok, thank you.
    2016-11-08 | developerbrijesh
    Ceramics page :- banner images is showing smaller then before we are sharing screenshot for this please check Ceramics page http://prntscr.com/d4mjx5
    2016-11-07 | catherine.c
    #1 - image still appears same size. Please reduce.
    2016-11-04 | developerbrijesh
    Done

    Leave a Comment:

    Products page changes closed
    Ticket: Website | 2016-10-26 | Catherine C. | #62025 |

    Photos are here:  https://www.dropbox.com/sh/0674210yz642ru5/AADTVj2Be8BQsYGDnJefeeIWa?dl=0

    1. Products link drop menu – make each category heading yellow, e.g. ALL CERAMIC, FULL CAST, PORCELAIN FUSED TO METAL, DIAGNOSTIC WAX-UP, IMPLANT SOLUTIONS, ADDITIONAL PRODUCTS, ITECH VENEER

    2. Please put Lava Star at the bottom of ALL CERAMIC list. (Zeno Zirconia, Emax, Bruxie, then Lava Star)

    3. Please add image – ALL CERAMIC PIC – as top banner pic above all products.

    4. Highlight the word INDICATIONS in each product description.

    5. Please add image under Zeno Zirconia text – ZENO STAR PIC – below product description.

    7. Please add image under IPS E.Max – EMAX.

    8. Please add image under Lava Star – LAVA.

    2016-11-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-02 | catherine.c
    thank you.
    2016-11-02 | developerbrijesh
    We have placed that images under the description. Please Check Thanks
    2016-10-28 | catherine.c
    # 5, 7, 8 - all content appears to be missing and photos are not there. Please check.
    2016-10-28 | developerbrijesh
    Done

    Leave a Comment:

    homepage sliders closed
    Ticket: Website | 2016-10-12 | Catherine C. | #61044 |

    HOME PAGE ADJUSTMENTS

    Slider # 1

    1. Keep ITECH graphics – no change

    Slider #2

    1. Add new images attached – NY IMAGE (Left hand side) and PFM BRIDGE ( Right hand side)

    2. **Text on right side** – Creating beautiful smiles coast to coast for over 40 years!

    Slider #3

    1. Add Image – Implant # 1,2,3,4. (place each photo next to each other horizontally – create one full width slider)

    2. Add text above images –

    High Quality

    Custom Implant Solutions

    3. Make Coupon type image with gold background and white letters

    Starting at $299

    Slider #4

    1. Add image – Banner 1,2,3 (place each photo next to each other horizontally – create one full width slider)

    2016-11-09 | catherine.c
    thank you.
    2016-11-09 | developerbrijesh
    Done
    2016-11-07 | catherine.c
    Slider #3 - Coupon is ok.
    Slides #3 & #4 do not appear to be zoomed out. Left and right ends of each slider are still being cut off. Please increase speed of animation if this will help. Thank you.
    2016-11-04 | developerbrijesh
    Done, all points for Slider #2, #3 and #4.
    2016-11-03 | catherine.c
    For slide #3 - Coupon should have "Starting at $299" inside a gold box with white letters. This is referring to the Custom Implants on this slide.

    Slides #2 & #3 - Start the animation more zoomed out. Can't see the full slider photo once animation ends. Edges of slides are cut off.

    Slide #4 - Remove text "Zeno Zirconia" - Replace with "Consistent, Precise, Reliable"

    4 Slider dots navigation - hide the text being displayed when rollover dots - "home 1, SEO"
    2016-11-02 | developerbrijesh
    Hello catherine, For Slider #3 please share the text for coupon image text. So we create a coupon image. Thanks, Ashok
    2016-10-28 | catherine.c
    For Slider #3, please add in the coupon image described above. All other slides look good. Thank you.
    2016-10-28 | developerbrijesh
    Done Please Check.
    2016-10-25 | catherine.c
    http://itechdentalarts.com/wp-admin?autologin_code=SjUHMqP55qJltMg0vZTXdFKrphcVu9
    2016-10-24 | developerbrijesh
    username: developerbrijesh password: 0WINORi8W%LTbUKJhfae2uVe This Detail is not working so please provided proper ftp and admin deatils
    2016-10-21 | jan.s
    Forwarded an additional email to you. Kevin wanted a status update regarding the slides and button. Once complete, please update him.
    2016-10-21 | jan.s
    Status update?
    2016-10-20 | developerbrijesh
    This login detail is not working.
    2016-10-19 | catherine.c
    username: developerbrijesh
    password: 0WINORi8W%LTbUKJhfae2uVe
    2016-10-14 | developerbrijesh
    Please provide admin auto login details
    2016-10-13 | developerbrijesh
    We Provide Admin Auto login
    2016-10-12 | catherine.c
    photos in dropbox: https://www.dropbox.com/sh/qruewcxsinhbj98/AACXuFIEvYBkK2E4H1y_3W1Qa?dl=0

    Leave a Comment:

    Web Edits via email closed
    Task: Website | 2016-10-12 | Jan S. | #60992 |

    Please adjust the Ordering page:

    1.) Place the customer service girl under the Call or Email description.
    2.) An image of my lab slip is missing below the Download button.
    3.) Make FedEx image a bit Wider/bigger
    4.) ITECH boxes/images on the RIGHT hand side of page a little larger.
    5.) Place right above the image – “Call and receive the iTECH Dental Arts starter kit to send cases”

    I have forwarded the email to support@optimized360.com

    2016-10-12 | catherine.c
    done.
    2016-10-12 | jan.s
    Additional email was sent to support@optimized360.com. He requests a follow up once the changes have been completed.
    2016-10-12 | catherine.c
    Kevin emailed PDF.
    2016-10-12 | catherine.c
    all done except waiting #2 - confirm with Kevin which image to place.
    2016-10-12 | catherine.c
    edits on this page:
    http://itechdentalarts.com/4-contact/

    Leave a Comment:

    Configure Visual Composer closed
    Task: Website | 2016-10-05 | Jan S. | #60623 |

    Please look into the issue with Visual Composer. Currently unable to access and edit pages that use Visual Composer.

    2016-10-10 | jan.s
    Downloaded copy of Visual Composer from Envato Market with Dr. F's permission. Replaced broken Visual Composer plugin with newly downloaded copy, and pages can be edited once again, closing task.
    2016-10-07 | jan.s
    Was prompted to put this on hold until Dr. F returns to discuss this account.
    2016-10-05 | jan.s
    Testing copy of Visual Composer on unused GoDaddy tempsite. Currently not working properly. Ask Belinda for copy of our Visual Composer.

    Leave a Comment:

    Home Page Slider closed
    Task: Website | 2016-09-27 | Justin | #59979 |

    Jan – client brought to my attention that his 1st slider is missing an animation of his logo – it is no longer showing… please fix

    2016-10-05 | jan.s
    The animation for the logo on the first slider is fixed, closing task.
    2016-10-03 | jan.s
    Kevin called, please fix the logo on the bottom-right in the footer.

    Leave a Comment:

    Review Website/Domain/Emails closed
    Task: Website | 2016-09-07 | Belinda | #58634 |

    Please log onto dreamhost and point the A record to our IP. Add his domain to Gateway and set as main domain. Record MX records, he says he’s checking his emails by logging into Gmail; record MX records (probably Google’s MX).

    Once all that is confirmed, please transfer domain to us.

    2016-09-26 | jan.s
    Domain transfer is complete, closing task.
    2016-09-19 | jan.s
    5 days has elapsed, domain transfer is still processing.
    2016-09-14 | jan.s
    Domain transfer was initiated, should take five to ten business days to complete. Followed up with Kevin via email to provide update.
    2016-09-14 | jan.s
    Transaction ID: 223359320 | Security Code: DMRR49358
    2016-09-14 | jan.s
    Authorization Code: 3eda1f828d937a1{
    2016-09-12 | jan.s
    Emailed Kevin prompting him to back up his email prior to domain transfer.
    2016-09-08 | jan.s
    Emailed Kevin with follow up.
    2016-09-08 | jan.s
    A record is pointed correctly now, please initiate domain transfer.
    2016-09-08 | jan.s
    Renewed domain for one year, quote 4-6 hours for process to be resolved.
    2016-09-08 | jan.s
    Domain name itechdentalarts.com was not renewed according to DreamHost support which is delaying the entire process.
    2016-09-08 | jan.s
    Currently waiting for DNS record to fully update on DreamHost.
    2016-09-08 | jan.s
    Spoke with a DreamHost support representative via live chat, changed the A record and made itechdentalarts.com the primary domain.
    2016-09-08 | jan.s
    DreamHost does not allow us to change the DNS records.
    2016-09-08 | jan.s
    DreamHost CNAME Record: jnyayypzxkpr Value: gv-q2leoxzynpm4y5.dv.googlehosted.com.
    2016-09-08 | jan.s
    DreamHost A Record: 173.236.170.129
    2016-09-08 | jan.s
    DreamHost MX Records: 1.) 1 ASPMX.L.GOOGLE.COM. 2.) 10 ALT3.ASPMX.L.GOOGLE.COM. 3.) 10 ALT4.ASPMX.L.GOOGLE.COM. 4.) 5 ALT1.ASPMX.L.GOOGLE.COM. 5.) 5 ALT2.ASPMX.L.GOOGLE.COM.

    Leave a Comment:

    Left Message 
    Notes | 2016-09-06 | Belinda | #58612 |

    LM on voicemail that he needs to renew his domain. Website is on our end but domain is not attached.

    2016-09-07 | belinda.t
    Spoke to Kevin. He has renewed domain, we will review website on our end today and change A record to point to us. Once we find the MX, we will transfer the domain over to Godaddy.
    2016-09-07 | belinda.t
    LM on voicemail that his emails might not work, site is set up on our end and to renew domain.

    Leave a Comment:

    New Project Notes closed
    Task: New Project | 2016-08-31 | Justin | #58281 |

    please do 301 re-direct
    download copy of the site

    the client wants to transfer his WordPress site over to us to manage.

    Clarified with client (REGARDING HIS SLIDER):
    “In regards to the slider, my designer had initially mentioned that this plugin is via revolution slider and we would give you access to make changes to the slider itself.

    We only utilize our programs and only want to be liable for slider programs in which we utilize and approve and have knowledge of.
    If you need help in the future, we can TRY to assist you but keep in mind, every company will be the same.

    Every company has programs they approve and are familiar with to provide technical support for. Any third party programs and etc… is a new realm and should not be liable.”

     

    Dreamhost acct: itechdentalarts
    pw: itechdreamhost2016

    Themeforest acct: itechdentalarts
    pw: itechthemeforest2016
    2016-09-07 | belinda.t
    Please check that the pages are working and replace the forms with JotForm.
    2016-09-06 | jan.s
    iTech Dental Arts was added to Coda.
    2016-09-06 | jan.s
    Created new WP website from scratch for iTech Dental Arts via GoDaddy, CP was updated, no autologin links were established due to missing plugin.
    2016-09-06 | belinda.t
    DB and files downloaded in dropbox under design > itechdentalarts.com
    2016-09-06 | belinda.t
    in DB login screen use this: leblane.metis.dreamhost.com as hostname
    2016-09-06 | belinda.t
    FTP: kevchung12 pass; Opt_boba13 DB user: opt360 (same pass) db location: https://phpmyadmin.dreamhost.com/index.php?hostname=mysql.itechdentalarts.com
    2016-09-06 | belinda.t
    Added FTP user: opt360 pass: Opt_boba13
    2016-09-06 | belinda.t
    Still cannot locate website files. Contacting DreamHost via chat.
    2016-09-01 | belinda.t
    Logged onto the account with new credentials, i do not see the hosting services there. Please ask client what service they have with Dream Host.
    2016-09-01 | justinn
    Sorry, I gave you the wrong account name for my dreamhost account. Acct email: kevintchung90@yahoo.com pw: itechdreamhost2016 Please let me know if you have any other questions. Also, can you provide me with Belinda's contact number.
    2016-09-01 | justinn
    Emailed client to contact us with correct info
    2016-08-31 | belinda.t
    Dream Host: have tried logging onto https://panel.dreamhost.com/index.cgi, please ask if there is another place where he logs into.

    Leave a Comment:

    New Order – Website Transfer (AS IS) closed
    Task: Accounting | 2016-08-31 | Justin | #58278 |

    This order was taken before our company decision to no longer accept website transfers.

    Website Transfer: $750 + $79/m
    (2 payments of $375 – 30 Days Apart)
    2 months off

    Payment Method
    #: Visa ending in 6105
    Name: Tae H Chung
    Expiration: 02/19
    Code: 395
    Zip Code: 92870

    2016-09-01 | chandra.t
    Charged.

    Leave a Comment:

    Website Estimate 
    Estimates | 2016-07-07 | Justin | #54597 |

    Spoke with Kevin again- had a lot of other questions – doesnt want to be nickel and dime-d for everything – told him how my personality was presented when he wanted to invert the colors – told him it is extra cost but not recommended by Belinda – he wants closure and assurance for a few things such as the slider and edits in the future

    2016-08-31 | justinn
    lm
    2016-08-25 | justinn
    opened via sidekick
    2016-08-24 | justinn
    Emailed F/U
    2016-08-24 | justinn
    Emailed F/U
    2016-08-19 | justinn
    opened via isdekick
    2016-08-17 | justinn
    opened via sidekick
    2016-08-17 | justinn
    Emailed F/U
    2016-08-10 | justinn
    hes been swamped - will get back to me when he can
    2016-08-02 | justinn
    Taking care of some things - will want to start next week
    2016-07-25 | justinn
    opened via sidekick
    2016-07-25 | justinn
    Emailed F/U
    2016-07-18 | justinn
    Will use us - been very busy for him - will follow up with me instead in a few days
    2016-07-11 | justinn
    Spoke with kevin - wants to try us out - will fill out today and start next week
    2016-07-07 | justinn
    opened via sidekick

    Leave a Comment:

    Lead Response 
    Leads | 2016-07-06 | Justin | #54562 |

    Hi Justin,

    Thanks for the follow up e-mail.

    I was wondering if your design team are able to create a 8.5×11 print flyer of a summer promotion my lab is offering.
    What would the cost be? I am in need of a graphic design team.

    Leave a Comment:

    Website Estimate 
    Estimates | 2016-07-06 | Justin | #54559 |

    Spoke with Kevin – phone in – wants someone to manage his site – very nice – told him we are in Newport Beach – asked a lot of questions on how our company works with the pricing

    AS IS: $750 + $79/m
    Transfer with Color Change (inverted): $1,500 + $79/m

    He asked what is included within the monthly – addressed to him updated in terms of pictures and content – told him anything that alters the design will incur a cost – he understands – would like to get started but will call me tomorrow

    Leave a Comment:

  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-09-19
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2016-09-06
    Concept:
    Approved: 2016-09-07
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-09-07
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2016-12-20
    Live Online: 2016-12-15
    Analytics Setup: 2016-12-22
    Analytics Report or Jetpack Setup: 2016-12-22
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None

    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-09-06

    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-08-31

    360 Plan



    Estimates | 2016-07-07 | Justin | Website Estimate Ordered

    Website Transfer (AS IS)

    Initial: 1 Payments of $749
    Monthly: $79/m

    x Transferring WordPress Site - AS IS - No Contract (Month to Month) - Monthly fee includes unlimited updates in terms of pictures, pages, and content

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-08-31 | justinn
    lm
    2016-08-25 | justinn
    opened via sidekick
    2016-08-24 | justinn
    Emailed F/U
    2016-08-24 | justinn
    Emailed F/U
    2016-08-19 | justinn
    opened via isdekick
    2016-08-17 | justinn
    opened via sidekick
    2016-08-17 | justinn
    Emailed F/U
    2016-08-10 | justinn
    hes been swamped - will get back to me when he can
    2016-08-02 | justinn
    Taking care of some things - will want to start next week
    2016-07-25 | justinn
    opened via sidekick
    2016-07-25 | justinn
    Emailed F/U
    2016-07-18 | justinn
    Will use us - been very busy for him - will follow up with me instead in a few days
    2016-07-11 | justinn
    Spoke with kevin - wants to try us out - will fill out today and start next week
    2016-07-07 | justinn
    opened via sidekick
    Leads | 2016-07-06 | Justin | Lead Response

    Initial: Payments of
    Monthly:

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-07-06 | Justin | Website Estimate Expired

    Website Transfer (AS IS)

    Initial: 1 Payments of $749
    Monthly: $79/m

    x Transferring WordPress Site - AS IS - No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: