Hey Justin. Hope all is well. I need a few questions answered:
1. What does the $79 monthly fee include?
2. Please confirm the domain name registration included in the fees outlined in the proposal. And assuming so, how many domains? (I would like d one .com with my name alone and one with dr newmans name 9my partner))
3. Where do you get images for the website? Are there any additional fees or charges for images or is the client expected to provide images?
4. Under design, “a couple rounds of changes” –does that mean firmly 2? What if after 2 rounds there is any disconnect about the design, will you send a 3rd round to be I am satisfied?
5. How many email addresses are included? fees if I add more doctors to the group later? .
6. Under Customization section, once you “complete” the site, I can review and make changes as you wish before it’s “available to the public.” do you post it to a staging area, then they push it live. In order for you to make edits do you provide training and if so, how much and to how many people? me and the new office manager should both be able to be trained and become familiar with how it works. I would also want to see the link/what they send you. how difficult is it to make changes?
7. It states that I pay the first half and monthly fees up front… then they charge the do you charge the second half 30 days after the first payment, even if the site is not live? .
8. If there are changes or edits that I can not make, do you charge for follow up service/support. Is it hourly and what is the hourly rate?
Regards,
Robert P. Thiele, DPM, FACFAS
Leave a Comment: