Dr. Timothy Lee

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    Profile ID: 102309




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    ADD CBCT information closed
    Ticket: Website | 2018-01-05 | timothyleedds@gmail.com | #113917 |

    Hi,
    I would like to add a link to our CBCT and PANO. Do you have any preloaded boxes or links for this technology? We currently own a carestream 8100D.

    Thanks
    Tim


    2018-01-05 | catherine.c
    reply to doctor:
    Hi Dr. Lee,
    We don't have specific name brand product content but we do have general product information in our library here : http://content.360sites.net/
    Feel free to edit the text we have in our library or contact the product service provider to confirm if it will be ok to use their content on your site. Please also provide us written confirmation as well that we are allowed to use their content. Thank you!

    Leave a Comment:




    replace homepage content closed
    Ticket: Website | 2017-09-07 | Catherine C. | #85717 |

    Add this header: General, Cosmetic, and Implant Dentistry

    At TDL Dental we strive to comprehensively address our patient’s dental needs. With our team of general dentists and specialists, most all dental needs can be addressed in one office for your convenience. We practice minimally invasive dentistry, focusing on cavity prevention and preserving natural tooth structure. We utilize state of the art techniques and technology to enhance your patient experience.


    2017-09-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add instagram link closed
    Ticket: Website | 2017-09-07 | Catherine C. | #85709 |

    add instagram icon to social icons. icon should be same style as other icons.

    Link instagram icon to: https://www.instagram.com/tdldental/?hl=en


    2017-09-08 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add smile gallery photos closed
    Ticket: Website | 2017-04-27 | Catherine C. | #74575 |

    Remove stock photos, add these.

    https://www.dropbox.com/sh/qowj9s10risx3b4/AACkGbSrVBoGO-9keYNE4yxVa?dl=0


    2017-05-01 | catherine.c
    emailed completed.
    2017-04-28 | developerbrijesh
    I have done please check

    Leave a Comment:




    typo closed
    Ticket: Website | 2017-04-06 | Catherine C. | #73145 |

    I noticed on the home page when you scroll down to meet the teem. Teem is misspelled.


    2017-04-06 | catherine.c
    done.
    2017-04-06 | catherine.c
    in top menu

    Leave a Comment:




    Design Complaint 
    Complaint | 2017-03-28 | Belinda | #72320 |

    Does not like his design, says it’s too “basic.” Wants to change website to look like onemedical.com

    Told him that he has approved of the layout previously and mentioned that the site was very simple, he was sure he wanted “simple” previously. Said that we’re going to have to change the structure of the site. He responded “I didnt know I’d have to learn HTML” — told him no, but you did approve a design and structure. What we can do is go back to drawing board and he needs to approve of the following:

    1. home
    2. services page
    3. inner page

    Once it’s approved then those are the layouts he has and all of the pages will be applied to services or inner page layout. Emailed him drafts today.


    Leave a Comment:




    edit team page closed
    Ticket: Website | 2017-03-22 | Catherine C. | #71988 |

    “meet the team” page can we have the registered dental assistants in acronym form (RDA). Also Pam and Marijoy will also need “RDA, schedule coord” and “RDA, Office manager”.


    2017-03-22 | catherine.c
    emailed completed.

    Leave a Comment:




    homepage image closed
    Ticket: Website | 2017-03-21 | Catherine C. | #71944 |

    reduce height of homepage photo. Would still like parts of top of building and front door visible.


    2017-03-22 | rod.l
    Ticket has been completed. Closing ticket.
    2017-03-22 | catherine.c
    please update.

    Leave a Comment:




    bullets displaying in IE closed
    Ticket: Website | 2017-03-17 | Catherine C. | #71725 |

    on this page : http://tdldental.com/services/

    bullets are showing to the left of each box in IE. Please remove bullets.


    2017-03-20 | catherine.c
    emailed completed.
    2017-03-20 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    Office Hours change and contact page closed
    Ticket: Website | 2017-03-15 | timothyleedds@gmail.com | #71543 |

    Hi,
    Offices hours have changed.

    Monday – Thursday 7am to 5pm
    Friday 8am to 5pm

    Please make sure to make this change of the home and contact page. They don’t match right now. Also can we make the TDL DENTAL GROUP on the contact page loop the same as the homepage? IF we can replace the text with the graphic that would be great.

    Thanks


    2017-03-17 | catherine.c
    typo - meant look. emailed doctor, changed black TDL Dental Group header to Address. Notified him that there would be 2 logos on top of each other if placed logo on contact page.
    2017-03-17 | catherine.c
    Hours updated. Emailed doctor to clarify loop.
    2017-03-15 | catherine.c
    Do you know what he means by "loop the same as the homepage?"

    Leave a Comment:




    Change homepage office pic closed
    Ticket: Website | 2017-03-15 | timothyleedds@gmail.com | #71542 |

    Hi,
    PLease choose a different photo for the homepage. Current one is zoomed too close to the office and looks dark. Thanks

    https://www.dropbox.com/sh/fjvqfncqr2tpnvf/AAA6RTBPKz9MonWbklcp-3vTa?dl=0


    2017-03-20 | catherine.c
    emailed completed.
    2017-03-20 | developerbrijesh
    done please check
    2017-03-17 | catherine.c
    increase height of homepage slider so more of building is showing.
    2017-03-17 | catherine.c
    Emailed doctor working on edit.

    Leave a Comment:




    BIO Pics closed
    Ticket: Website | 2017-03-15 | timothyleedds@gmail.com | #71541 |

    Hi,
    PLease see link for the pics of the office staff. https://www.dropbox.com/sh/26jcjokrft475wm/AADy1H3WntU3QHRNs6J78iJ5a?dl=0

    Create team page to look like this site: http://www.onemedical.com/sf/physicians/
    Each provider gets a thumb pic to be clicked on if patients are interested in reading their bios.


    2017-03-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-03-21 | developerbrijesh
    we have create team page please check here page url
    http://tdldental.com/meet-the-teem/
    2017-03-20 | developerbrijesh
    still working
    2017-03-17 | catherine.c
    http://www.onemedical.com/sf/physicians/ Each provider gets a thumb pic to be clicked on if patients are interested in reading their bios.
    2017-03-17 | catherine.c
    Emailed doctor to clarify.
    2017-03-15 | catherine.c
    Please comment on how doctor would like page set up.

    Leave a Comment:




    Staff BIOs closed
    Ticket: Website | 2017-03-14 | timothyleedds@gmail.com | #71468 |

    Hi,
    You will find the bios in the word doc. I will be sending photos of staff tomorrow so we can put them in a thumb print picture to be clicked on.

    Thanks
    Tim

    Staff Website Bio
    2017-03-15 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Emails closed
    Task: Website | 2017-02-23 | jessica.c | #70159 |

    Dr. Lee has three emails through G Suite, would like them connected to the domain. Please update the MX record.

    info@tdldental.com, drlee@tdldental.com, & drgoodman@tdldental.com

    Original email:
    “Hi Jessica,
    I want to add info@tdldental.com, drlee@tdldental.com, and drgoodman@tdldental.com

    Thanks”


    2017-03-01 | roberto.l
    Dr. Lee' s clients are getting bouncebacks. The MX records are pointing to Google, so I suggested that he check with Google to see wat might be going on on their end.
    2017-02-24 | catherine.c
    ALT3.ASPMX.L.GOOGLE.COM
    2017-02-24 | catherine.c
    correction - didn't email since it's a task.
    2017-02-24 | catherine.c
    MX records updated to go to google.
    ASPMX.L.GOOGLE.COM 1
    ALT1.ASPMX.L.GOOGLE.COM 5
    ALT2.ASPMX.L.GOOGLE.COM 5
    ALT4.ASPMX.L.GOOGLE.COM 10

    emailed doctor completed.

    Leave a Comment:




    Patient Forms on homepage closed
    Ticket: Website | 2017-02-21 | timothyleedds@gmail.com | #69907 |

    Hi,
    The patient forms on the homepage is still distorted.

    Thanks
    Tim


    2017-02-24 | rod.l
    This was tested on IE 11.
    2017-02-24 | rod.l
    Ticket has been completed. Closing ticket.
    2017-02-24 | catherine.c
    Please see email I forwarded. In IE, button is not displaying correctly.
    2017-02-22 | catherine.c
    Emailed doctor send screen capture. Button does not look distorted on desktop, mobile or iPad.

    Leave a Comment:




    Header on Homepage closed
    Ticket: Website | 2017-02-16 | timothyleedds@gmail.com | #69651 |

    Hi,
    Can we make the header or the tool bar on top of the home page not move as the client scrolls down the page. For example http://www.onemedical.com/sf/doctors/ Notice the top bar stays still while you scroll up and down the home page.

    Thanks
    Tim


    2017-02-20 | catherine.c
    Email completed.
    2017-02-18 | developerbrijesh
    done please check
    2017-02-16 | catherine.c
    Emailed doctor received.

    Leave a Comment:




    On homepage closed
    Ticket: Website | 2017-02-16 | timothyleedds@gmail.com | #69612 |

    On Homepage “Patient Forms” tab is distorted.

    Thanks


    2017-02-20 | catherine.c
    Email completed.
    2017-02-18 | developerbrijesh
    we have fix this please check
    2017-02-16 | catherine.c
    Emailed doctor received.

    Leave a Comment:




    Under Services Tab closed
    Ticket: Website | 2017-02-16 | timothyleedds@gmail.com | #69604 |

    Hi,
    I would like to add a link about Oral Sedation and Nitrous Oxide under the Services tab -> OTHERS.
    Thanks
    Tim


    2017-02-16 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Website Changes closed
    Ticket: Website | 2017-02-13 | Belinda | #69273 |

    – home: Add a full-width map section above blue bar footer. remove the square map from footer now
    – change all heading fonts to Raleway (on google fonts). including the appointment bar font on home page
    – change all paragraph fonts to Lato (on google fonts)
    – add main logo to footer where the address is.
    – create services page in DIVI that has buttons like this: http://www.onemedical.com/sf/services/

    There should be 4 columns with the following buttons. Please link buttons to appropriate posts:

    COLUMN 1: Cosmetics
    – Veneers
    – Crowns and Bridges
    – Teeth Whitening
    – Invisalign Clear Braces

    COLUMN 2: Restorative
    – Dental Implants
    – Gum Restoration
    – Dentures
    – Crowns and Bridges

    COLUMN 3: Preventive
    – Teeth Cleanings
    – Dental Examns
    – Dental Sealants
    – Fluoride Treatment

    COLUMN 4: Others
    – TMJ Treatment
    – Root Canal Therapy
    – Tooth Extractions


    2017-02-14 | catherine.c
    Emailed doctor completed.
    2017-02-14 | developerbrijesh
    all points completed please check if you have any changes then please guide us.

    Leave a Comment:




    edit bio titles closed
    Ticket: Website | 2017-02-09 | Catherine C. | #69118 |

    the RDAs would be listed as Registered Dental Assistants and not Dental Hygienist.


    2017-02-09 | catherine.c
    emailed doctor completed.

    Leave a Comment:




    Under Office tab closed
    Ticket: Website | 2017-02-01 | timothyleedds@gmail.com | #68522 |

    Hi,
    Can you please help me clean up the text under the Financial section. I want to have Financial as the head then For those with Insurance and “Don’t have insurance” as sub categories. I also want to have a link to care credit.com Can you highlight care credit text in their green color and also link the care credit banner to their website? Thanks
    Tim


    2017-02-02 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    phone call dr. lee – making site better closed
    Task: Website | 2017-02-01 | Catherine C. | #68514 |

    Called Dr. Lee about edits. He discussed following:

    1. ABOUT US PAGE
    Wants circles like this site under Our Providers:

    Home

    Sections would be:
    Dentists
    Timothy D. Lee, DDS
    Jolie Goodman-Leibof, DDS

    Specialists
    Anastasios Photopoulos, DDS, MS
    Brandon Kang, DMD, OMFS
    David Rustamzadeh, DMD, MS

    Dental Hygenists
    Anita Sule , RDH
    Claudia Patterson, RDH
    Ellie Sharifkia, RDA
    Cristina Monge, RDA

    Office Staff
    Marijoy Pineda, Office Manager
    Pamela Adams, Scheduling Coordinator

    2. SERVICES SECTION
    Would like sections like these 2 sites. Likes the icon idea.
    http://kvodental.com/

    Home


    2017-02-13 | catherine.c
    Will create new ticket when doctor sends.
    2017-02-06 | catherine.c
    Requested photos from doctor.
    2017-02-06 | alec.j
    Catherine, would you please update Brijesh?
    2017-02-03 | developerbrijesh
    please provide all staff images
    2017-02-02 | belinda.t
    Ignore #2

    Leave a Comment:




    Discuss design closed
    Task: Website | 2017-02-01 | Desirae.G | #68510 |

    Feels like current website is too “flat/dull”; wants to add some things to the home page and wants his “Meet The Team” page to be like https://www.soothing.dental/ (Our Providers section).

    I asked if it was a redesign or just website edits and he would rather speak with you about it. Please call him at 949-903-9330


    2017-02-07 | belinda.t
    Scheduled for Thursday at 3pm. Marked calendar.
    2017-02-02 | belinda.t
    Asked doctor what is the best time to schedule.

    Leave a Comment:




    Under Meet Dr. Lee closed
    Ticket: Website | 2017-01-31 | timothyleedds@gmail.com | #68437 |

    Please change “meet Dr. Lee” To Meet the Team. I tried to find out how to change the font size of the content but was not able to figure it out. Please resize the other docrots name to the same font size as Timothy Lee DDS
    thanks


    2017-02-01 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    Under About Us closed
    Ticket: Website | 2017-01-31 | timothyleedds@gmail.com | #68427 |

    Please change the scroll down for meet dr lee to Meet the Staff. Also under “Office” The first sentence says utilized should be utilizing. For forms of payment can we add a visa, mastercard, and care credit logo?

    Thanks


    2017-02-01 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    New Intro closed
    Ticket: Website | 2017-01-31 | timothyleedds@gmail.com | #68419 |

    Please add the following on the home page and replace “proudly serving” Thanks

    At TDL Dental we strive to comprehensively address our patient’s dental needs. With our team of general dentists and specialists, most all dental needs can be addressed in one office for your convenience. We practice minimally invasive dentistry, focusing on cavity prevention and preserving natural tooth structure. We utilize state of the art techniques and technology to enhance your patient experience.


    2017-02-01 | catherine.c
    doctor edited himself.
    2017-02-01 | catherine.c
    Emailed dr. to clarify. This text is already on homepage.

    Leave a Comment:




    Past Due 
    Accounting | 2017-01-11 | Chandra | #66952 |

    Email past due $78 for web.


    2017-01-11 | chandra.t
    Pam updated CC via phone (same Visa ending in 8577 with updated expiry), paid past due.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2016-12-20 | Belinda | #65700 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    301s

    www.timothyleedds.com/our-practice/
    www.timothyleedds.com/meet-the-doctor/
    www.timothyleedds.com/meet-the-staff/
    www.timothyleedds.com/dental-hygiene-and-periodontal-health/
    www.timothyleedds.com/dental-implants/
    www.timothyleedds.com/dental-implant-faq-s/
    www.timothyleedds.com/veneers/
    www.timothyleedds.com/whitening-and-bleaching/
    www.timothyleedds.com/bonding-and-white-fillings/
    www.timothyleedds.com/root-canal–endodontics-/
    www.timothyleedds.com/testimonials/
    www.timothyleedds.com/bridges/
    www.timothyleedds.com/crowns/
    www.timothyleedds.com/dentures/
    www.timothyleedds.com/bonding-and-white-fillings1/
    www.timothyleedds.com/sealants/
    www.timothyleedds.com/protective-mouth-guards/
    www.timothyleedds.com/periodontic/
    www.timothyleedds.com/arestin/
    www.timothyleedds.com/bone-grafting/
    www.timothyleedds.com/ridge-augmentation/
    www.timothyleedds.com/sinus-augmentation/
    www.timothyleedds.com/crown-lengthening/
    www.timothyleedds.com/gingival—gum-grafting/
    www.timothyleedds.com/occlusal-adjustment/
    www.timothyleedds.com/osseous-grafting—guided-tissue-regeneration-/
    www.timothyleedds.com/cosmetic-periodontal-surgery/
    www.timothyleedds.com/periodontal–gum–disease/
    www.timothyleedds.com/scaling—root-planing/
    www.timothyleedds.com/soft-tissue-graft-/
    www.timothyleedds.com/osseous-surgery—pocket-reduction/
    www.timothyleedds.com/wisdom-teeth/
    www.timothyleedds.com/extractions/
    www.timothyleedds.com/extraction-site-preservation/
    www.timothyleedds.com/bone-grafting1/
    www.timothyleedds.com/invisalign/
    www.timothyleedds.com/night-guards/
    www.timothyleedds.com/tmj/
    www.timothyleedds.com/intraoral-camera/
    www.timothyleedds.com/rotary-endodontics/
    www.timothyleedds.com/electric-handpieces/
    www.timothyleedds.com/digital-x-ray/
    www.timothyleedds.com/new-patient-forms/
    www.timothyleedds.com/educational-videos/
    www.timothyleedds.com/q—a/
    www.timothyleedds.com/links/
    www.timothyleedds.com/post-op-instructions/
    www.timothyleedds.com/surgical-instructions/
    www.timothyleedds.com/before-anesthesia/
    www.timothyleedds.com/after-wisdom-tooth-removal/
    www.timothyleedds.com/after-dental-implant-surgery/
    www.timothyleedds.com/after-impacted-tooth/
    www.timothyleedds.com/multiple-tooth-extractions/
    www.timothyleedds.com/contact-us/
    www.timothyleedds.com/make-an-appointment/
    www.timothyleedds.com/reviews1/
    www.timothyleedds.com/rate-us/
    www.timothyleedds.com/request-an-appointment/
    www.timothyleedds.com/sitemap/


    2016-12-22 | catherine.c
    different URL. unable to do 301s.
    2016-12-21 | chandra.t
    Completed 3.
    2016-12-20 | catherine.c
    #1 done. Waiting for more space for #3.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-12-20 | Belinda | #65699 |

    Hello Dr. Timothy Lee,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://tdldental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




     closed
    Ticket: Website | 2016-12-16 | Belinda | #65453 |

    1. Change office page to read:

    Office

    We are located at 2933 Webster Street across from Mercedes Benz of Oakland.

    Appointments

    If you would like to make an appointment with us, please contact our office by phone, email, or Facebook. Our office facilitates communications and emergency calls and appointments are available and welcome, especially for new patients seeking help.

    Financial

    We will be more than happy to submit all insurance forms for you and help you recover the most from your benefits. We will do everything we can to help you afford the treatment you need and deserve. Forms of payment accepted by the office are check, cash, care credit, Visa, or Mastercard.

    Cancellation

    If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. We ask for this advance notice so that we can offer your appointment time to another patient who may need urgent care. A fee may be charged if a patient does not show up for an appointment without sufficient notice.

    We would like to take this opportunity to thank you for choosing our practice!

    2. Update doctor’s bio:

    Meet Dr. Timothy Lee

    Dr. Lee was born and raised in Orange County, California and moved to the Bay Area in 2004 to attend dental school. Dr. Lee graduated from the Arthur A. Dugoni School of Dentistry at University of the Pacific in 2007. He is a third generation dentist – his grandfather, father, uncle, and sister are also general dentists in Southern California. He has been practicing for over 10 years focusing on all phases of dentistry including cosmetic and implants. Currently, Dr. Lee is a board member for Alameda County Dental Society, a member of the California Dental Association, American Dental Association, Academy of General Dentistry, and Spear Faculty Club. During his free time he enjoys playing tennis, golf, running, hiking, and trying out new restaurants.

    3. Footer: Office Address; starting at “Oakland”, needs to be on second line.

    4. Footer; Form: add “email” input.


    2016-12-21 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-21 | catherine.c
    emailed doctor.
    2016-12-17 | developerbrijesh
    All points are completed, please check

    Leave a Comment:




    Adding domain name closed
    Ticket: Technical | 2016-12-15 | timothyleedds@gmail.com | #65439 |

    Hi,
    I would like to link tdldentalgroup.com to my webpage. I have the domain name at godaddy.com

    thanks
    tim


    2016-12-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-20 | catherine.c
    A record was set to this. >>++FWD1++<<
    removed and set to our A record= 52.2.180.68
    2016-12-20 | catherine.c
    Old Nameservers for tdldentalgroup.com
    DNS1.NAME-SERVICES.COM
    DNS2.NAME-SERVICES.COM
    DNS3.NAME-SERVICES.COM
    DNS4.NAME-SERVICES.COM
    DNS5.NAME-SERVICES.COM

    2016-12-16 | catherine.c
    password updated to Smile123$$
    2016-12-16 | catherine.c
    Doctor's godaddy login incorrect. Waiting for updated info.

    Leave a Comment:




    New Email closed
    Ticket: Technical | 2016-12-15 | timothyleedds@gmail.com | #65438 |

    Hi,
    Can we please create a new email for my associate? drgoodman@tdldental.com

    thanks
    Tim


    2016-12-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-15 | catherine.c
    emailed doctor password: 360_drgoodman

    Leave a Comment:




    New Intro closed
    Ticket: Website | 2016-12-15 | timothyleedds@gmail.com | #65357 |

    Under the ‘Welcome to TDL Dental Group’ please delete paragraph and replace with ‘Proudly serving Oakland, Piedmont, and Alameda County since 2009. ‘

    Also, on the bottom of the page please put Oakland, CA 94609 on a new line

    Thanks


    2016-12-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-20 | catherine.c
    video added in.
    2016-12-17 | developerbrijesh
    We have Replace Paragraphbut after page update video is removed.
    But we have not any permission to add this. brlow is the Iframe code:-


    Leave a Comment:




    Jot Form closed
    Ticket: Website | 2016-12-15 | timothyleedds@gmail.com | #65340 |

    Hi,
    Please have all jot form responses sent to info@tdldental.com

    thanks


    2016-12-15 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Change Email closed
    Ticket: Website | 2016-12-14 | timothyleedds@gmail.com | #65296 |

    Hi,
    Please change the email under contact us to info@tdldental.com

    Thanks


    2016-12-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-15 | developerbrijesh
    Done Please Check

    Leave a Comment:




    Website Followup 
    Notes | 2016-12-13 | Belinda | #65192 |

    Hello Dr. Lee,

    Hope all is well!

    I wanted to check in to see if you have any questions regarding your website. Let me know if you have any questions to further customize your site or if you’d like to explore marketing options.


    Leave a Comment:




     closed
    Ticket: Website | 2016-10-27 | Belinda | #62083 |

    1. Change the home page video to this:

    2. Create a test page and add the following videos and labels to the page:
    videos

    3. Add these two forms: medical-history
    patient-registration

    patient-registration medical-history videos
    2016-10-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Domain Forward closed
    Task: Website | 2016-10-26 | Belinda | #61958 |

    When TDLDENTAL.COM is live, please log into client’s godaddy account and forward timothyleedds.com this domain. DNS change has been submited for TDLDental.com but waiting for propagation.


    2016-11-01 | catherine.c
    completed.
    2016-11-01 | catherine.c
    Old nameservers under doctor's godaddy - timothyleedds.com:
    DNS1.NAME-SERVICES.COM
    DNS2.NAME-SERVICES.COM
    DNS3.NAME-SERVICES.COM
    DNS4.NAME-SERVICES.COM
    DNS5.NAME-SERVICES.COM

    Leave a Comment:




    Email Creations closed
    Ticket: Website | 2016-10-26 | Belinda | #61956 |

    Domain DNS is being updated, when site is live, please create two email addresse and send login credentials to client.

    info@tdldental.com
    drlee@tdldental.com

    pass: smile123$$


    2016-11-01 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-01 | catherine.c
    emails created and emailed doctor.

    Leave a Comment:




    Initial Website Changes closed
    Ticket: Website | 2016-10-26 | Belinda | #61953 |

    1. Add Facebook URL to customizer/website: https://www.facebook.com/TDLDentalGroup

    2. Update Office hours on home and contact: Monday – Thursday: 7am – 5pm /// Friday 7:30am – 4pm

    3. home: Invisalign Logo is supposed to fit in the row above

    4. home: link all logos to respective company websites. open links in new page.

    5. home: beneath office hours, add small map

    6. testimonials: remove all the one line reviews, keep the longer ones. Use DIVI to stylize it to look like this page: http://miksadental.com/testimonials/ (uses DIVI testimonial module)


    2016-10-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Replace Office Photo – Home Page closed
    Ticket: Website | 2016-10-24 | Belinda | #61772 |

    Please replace the photo on the home page with attached. (slider image)


    2016-10-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-24 | catherine.c
    Please send to support@ email. Photo wasn't attached.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-10-14 | Belinda | #61242 |

    Hello Dr. Lee,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://timothylee.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://timothylee.360sites.net/wp-login.php?action=lostpassword

    Username: timothylee

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    301 Redirects 
    Design | 2016-10-14 | Belinda | #61167 |

    www.timothyleedds.com/our-practice/
    www.timothyleedds.com/meet-the-doctor/
    www.timothyleedds.com/meet-the-staff/
    www.timothyleedds.com/dental-hygiene-and-periodontal-health/
    www.timothyleedds.com/dental-implants/
    www.timothyleedds.com/dental-implant-faq-s/
    www.timothyleedds.com/veneers/
    www.timothyleedds.com/whitening-and-bleaching/
    www.timothyleedds.com/bonding-and-white-fillings/
    www.timothyleedds.com/root-canal–endodontics-/
    www.timothyleedds.com/testimonials/
    www.timothyleedds.com/bridges/
    www.timothyleedds.com/crowns/
    www.timothyleedds.com/dentures/
    www.timothyleedds.com/bonding-and-white-fillings1/
    www.timothyleedds.com/sealants/
    www.timothyleedds.com/protective-mouth-guards/
    www.timothyleedds.com/periodontic/
    www.timothyleedds.com/arestin/
    www.timothyleedds.com/bone-grafting/
    www.timothyleedds.com/ridge-augmentation/
    www.timothyleedds.com/sinus-augmentation/
    www.timothyleedds.com/crown-lengthening/
    www.timothyleedds.com/gingival—gum-grafting/
    www.timothyleedds.com/occlusal-adjustment/
    www.timothyleedds.com/osseous-grafting—guided-tissue-regeneration-/
    www.timothyleedds.com/cosmetic-periodontal-surgery/
    www.timothyleedds.com/periodontal–gum–disease/
    www.timothyleedds.com/scaling—root-planing/
    www.timothyleedds.com/soft-tissue-graft-/
    www.timothyleedds.com/osseous-surgery—pocket-reduction/
    www.timothyleedds.com/wisdom-teeth/
    www.timothyleedds.com/extractions/
    www.timothyleedds.com/extraction-site-preservation/
    www.timothyleedds.com/bone-grafting1/
    www.timothyleedds.com/invisalign/
    www.timothyleedds.com/night-guards/
    www.timothyleedds.com/tmj/
    www.timothyleedds.com/intraoral-camera/
    www.timothyleedds.com/rotary-endodontics/
    www.timothyleedds.com/electric-handpieces/
    www.timothyleedds.com/digital-x-ray/
    www.timothyleedds.com/new-patient-forms/
    www.timothyleedds.com/educational-videos/
    www.timothyleedds.com/q—a/
    www.timothyleedds.com/links/
    www.timothyleedds.com/post-op-instructions/
    www.timothyleedds.com/surgical-instructions/
    www.timothyleedds.com/before-anesthesia/
    www.timothyleedds.com/after-wisdom-tooth-removal/
    www.timothyleedds.com/after-dental-implant-surgery/
    www.timothyleedds.com/after-impacted-tooth/
    www.timothyleedds.com/multiple-tooth-extractions/
    www.timothyleedds.com/contact-us/
    www.timothyleedds.com/make-an-appointment/
    www.timothyleedds.com/reviews1/
    www.timothyleedds.com/rate-us/
    www.timothyleedds.com/request-an-appointment/
    www.timothyleedds.com/sitemap/


    Leave a Comment:




    PSD to WP: Tim Lee closed
    Task: Development | 2016-10-12 | Belinda | #61005 |

    Please export design. The inner page should remove the header image.


    2016-10-14 | developerbrijesh
    We have complete the project please check and give your feedback
    2016-10-13 | developerbrijesh
    We start the project my local server.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-10-06 | Belinda | #60670 |

    Hello Dr. Lee,

    Here’s the updated draft with the Docs Sedation logo. I adjusted the header text, but please note we can adjust that at a later time as well.

    Please let me know if you would like to see changes on the design. I believe at this point, we are ready to move into development. If I can get your approval, I may start coding the site and working on the inner pages as well.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-10-04 | Belinda | #60511 |

    Hello Dr. Timothy Lee,

    I’ve updated the draft with the changes you previously mentioned:

    – adding Yelp icon
    – logo in black
    – moving the associations to the footer
    – added video box (for future use)
    – adjusted business name

    The only difference between the two is that the logo is in different fonts. Please let me know if you’d like to move forward with the design and go into development.


    Leave a Comment:




    Client Response 
    Design | 2016-10-03 | Belinda | #60350 |

    Saw the draft, had a question between diff colors. Wants new logo, he will send. Asked him if he liked overall layout.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-30 | Belinda | #60274 |

    Hello Dr. Lee,

    Based off of our discussion I have compiled design drafts for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




     closed
    Task: Website | 2016-09-23 | Belinda | #59817 |

    Please create a design like this website: http://jsco.net/

    Note that everything is very evenly spaced and text matches. He wants a “plain” but “full” site.

    COLORS: use some more color in the design however. Can we use a vibrant blue and green? Not the boring shades 🙂

    MAIN Photo: use a nice dental office photo, he’ll replace it with his own in the future.

    Due Tuesday


    Leave a Comment:




    Updated Design Notes 
    Design | 2016-09-21 | Belinda | #59640 |

    – spear education: likes that it has color and modern fonts, doesn’t like the cramped words
    – jsco.net: likes the layout, amount of text, sizing of text, everything is even and organized. Doesn’t necessarily like less text, but clearly formatted text.
    – client is a minimalist but informative.
    – colors: open to colors, but can’t be too bright/young. His demographic is older patients but is in a techy area. Have to marry the idea of modern and traditional.
    – fonts: use modern, hip, but easy to read. Montserrat is a good header.
    – associations: ada, agd, cda, aecd, spear education faculty (show on home page)
    – doesn’t want the page to be long, http://jsco.net/ is a good length.
    – has specialtists: endo and perio on site.
    _photography: doesnt like a lot of smiling people, only one hero with his office picture. see jsco.net
    – services: does mostly restorative, offers invisalign (but not too much), full mouth makeover, oral sedation

    • send draft on Friday

    Leave a Comment:




    Designer Switch 
    Notes | 2016-09-14 | Belinda | #59271 |

    Emailed Dr. Lee that we have not been sending designs he’s interested in. Requested to schedule phone call to clarify.


    2016-09-15 | belinda.t
    Dr is out of town all week. Available W/Th next week around noon. He will confirm a time.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-02 | Marvin A. | #58479 |

    Hi Dr. Lee,

    Here is your design in a lighter format with a more family friendly image. Please let me know what you think!

    We have included two versions, one shorter than the other.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-11 | Belinda | #56949 |

    Hello Dr. Lee,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have also set up a content website for you to begin making any changes to the text. Please disregard the look of this site for now, as once we approve of the design, I will combine that with the text we have here. here. Thank you and let me know if you have any questions!

    http://timothylee.360sites.net/


    Leave a Comment:




    Design Notes 
    Design | 2016-08-02 | Marvin A. | #56397 |

    Dr. Likes sites that are simpler and “minimalistic”. His logo is currently black and white.

    Sites he saw with me on the phone are:

    https://www.speareducation.com/
    Likes it overall, the colors. Feels it is a bit crowded.

    http://keystone-dentist.net/
    Likes this one the best because of the simplicity and the sleekness.

    Home


    Likes this one due to simplicity. Not so much colors.

    roweaesthetics.com
    Showed this one to him to see if there is anything too minimal for him. He said it was too minimal and that he wanted the hero to be wider (basically he wants full width.

    http://sierraoaksdental.com/
    Likes the simplicity of the top portion just, the rest where they list the services is crowded.

    Demographic is 20’s to 40’s. They are in an area that is full of tech savvy professionals, but they also deal with older patients due to cosmetic/implant services.

    They are a Fee for Service. So we are talking about middle-higher class individuals.

    Went back to discuss the differences of the site. We pointed toward keystone due to it being black and white and primarily dark. He is okay with dark since we both agreed we wanted to go for a slick modern and high-end feeling.

    Wanted to integrate instagram somehow and I suggested an instagram feed (filmstripstyle).


    Leave a Comment:




    Follow Up 
    Design | 2016-07-18 | Marvin A. | #55345 |

    LM on cell.


    2016-09-09 | marvin.a
    LM on practice#
    2016-09-09 | marvin.a
    Sent F/U email.
    2016-08-24 | marvin.a
    Send follow up email with draft link.
    2016-08-24 | marvin.a
    LM
    2016-08-02 | danny.n
    marvin, any updates? last f/u was about 2 weeks ago
    2016-07-20 | marvin.a
    Talked to Dr. Said would try to block out some time next week on Monday to talk.

    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2016-07-18 | Marvin A. | #55314 |

    Please create temporary site and include client original content (if any).


    2016-08-02 | desirae.g
    Tempsite is completed with original content from previous site added to new site. Closed.
    2016-07-25 | desirae.g
    Tempsite & FTP credentials have been created. Still working on copying original content from previous website.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-07-18 | Marvin A. | #55313 |

    Hi Dr. Lee,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This will give me the basics on what you would like to see on your design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    user: timothyleedds@gmail.com
    pass: 360_timothyleedds

    You can find the Design Questionnaire in the welcome box.

    After receiving your questionnaire, I will give you a call to go over your notes and any additional clarifications I may have to pin-point the type of design you are looking for.

    I look forward to working on this design with you.

    Marvin
    marvin.a@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-07-08 | Danny | #54771 |

    – Dr. Lee (very nice and very busy)
    – had site recently done by theonlinepractice.com (template), not happy with it cause he realizes he wants more custom
    – Dr is in the process of renovating his office and would like to integrate the branding so it is consistent with the interior and new branding.
    – dr originally was going to wait to start the web makeover until after it was done but told dr to simply start to expedite the project and that designer can integrate the colors or theme based on what he has or anticipate.
    – please start design process with Dr. Lee…. may be difficult to reach cause he’s busy but will eventually get back.
    – focus on his good reviews on design.
    – like to have accessible Appointment button (floating button on the right side like www.coastdentalgroup.com ?
    – Try to reach him on his cell in the future.

    – Dr does have access to CP already so please remind dr to use the same login credentials to do questionnaire
    user: timothyleedds@gmail.com
    pass: 360_timothyleedds


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-07-08 | Danny | #54770 |

    Website: $4,000 + $78/m

    Online order: cc Visa ending in -8577 exp 12/16


    2016-07-08 | chandra.t
    Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-06-24 | Danny | #53929 |

    Dr. Lee called, very nice. looking for a makeover, had signed up with theonlinepractice but not happy. wants a site more custom and tailored to him. been shopping around. asked about ownership. Gave him comparison between us and other companies and the advantages of our designs.
    Also discuss SEO and marketing, drs goal is to get on the 1st page asap. Dr knows a bit about SEO and also seems to be aware of Adwords. Gave him him the advantages of Adwords over SEO which he agreed. We will connect on the Adwords after new site is launched. Hot lead and prob RTO. Sent contract with examples of new client’s design concepts.


    2016-07-07 | danny.n
    called. lm on his vm again.
    2016-07-05 | danny.n
    called. lm on his cell to check in if he got the login credentials per his request to start. didn't login yet. sent him another email with the login
    2016-07-01 | danny.n
    dr lee returned my call from earlier this week. Dr stated he will move fwd with the project. he's been very busy. Dr is in process of redoing his office's interior so he wants to integrate this on to the site which won't be done until later on this month. Told him to just start so we can get the draft ready and when colors are finalize, designer can adjust. Told dr to either fax or order online, dr stated to do it online so it is easier and quicker. sent dr email with login credentials.
    2016-06-28 | danny.n
    called. lm on his cell.
    2016-06-24 | danny.n
    SK: 10:22pm
    2016-06-24 | danny.n
    "thanks Danny got the email have a great weekend! Tim"

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-07-18
    Questionnaire: 2016-10-14
    Site Download/Site Sucker: 2016-10-14
    Temporary Site: 2016-10-14
    Concept: 2016-10-06
    Approved: 2016-10-12
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-10-14
    Design # and Download:
    Image Optim: 2016-10-14
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2016-12-20
    Live Online: 2016-12-20
    Analytics Setup: 2016-12-21
    Analytics Report or Jetpack Setup: 2016-12-21
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-10-06
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-07-08

    Mobile
    Fluid Responsive
    2016-07-08

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-06-24 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,999
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-07-07 | danny.n
    called. lm on his vm again.
    2016-07-05 | danny.n
    called. lm on his cell to check in if he got the login credentials per his request to start. didn't login yet. sent him another email with the login
    2016-07-01 | danny.n
    dr lee returned my call from earlier this week. Dr stated he will move fwd with the project. he's been very busy. Dr is in process of redoing his office's interior so he wants to integrate this on to the site which won't be done until later on this month. Told him to just start so we can get the draft ready and when colors are finalize, designer can adjust. Told dr to either fax or order online, dr stated to do it online so it is easier and quicker. sent dr email with login credentials.
    2016-06-28 | danny.n
    called. lm on his cell.
    2016-06-24 | danny.n
    SK: 10:22pm
    2016-06-24 | danny.n
    "thanks Danny got the email have a great weekend! Tim"