Thomas Michael Kennedy, DDS

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    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102293




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


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    “Appointments” spelled wrong closed
    Task: Website | 2017-05-02 | Danny | #74867 |

    Catherine, I came across this site with a mispell of the word “Appointments” at the top. Please correct.

    No need to email client, they are not aware.


    2017-05-03 | chandra.t
    Updated.

    Leave a Comment:




    Website Followup 
    Notes | 2016-12-13 | Belinda | #65189 |

    I hope all is well with your practice. I’m following up regarding your website with us and wanted to know if you had any questions regarding it.


    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-10-24 | Alec J. | #61806 |

    Leave a Comment:




    create emails closed
    Ticket: Website | 2016-10-21 | Catherine C. | #61731 |

    Your email accounts have been set up. Please use the following link and passwords to access each account.

    https://email.godaddy.com/

    info@thomaskennedydds.com
    password: 360_info

    drk@thomaskennedydds.com
    password: 360_drk

    barb@thomaskennedydds.com
    password: 360_barb

    laura@thomaskennedydds.com
    password: 360_laura

    linda@thomaskennedydds.com
    password: 360_linda


    2016-10-21 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




     closed
    Ticket: Website | 2016-10-17 | thkennedydds@cinergymetro.net | #61286 |

    Please insert info. in attachment in esperience and education block

    optimizer-ticket
    2016-10-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-18 | catherine.c
    please be careful when copy/paste text. There was a link that needed to be added but text from client was added to site. Text has been updated.

    Leave a Comment:




    dr photo on homepage closed
    Task: Website | 2016-09-28 | Catherine C. | #60093 |

    Please move doctor photo down in section on homepage.


    Leave a Comment:




    Photo substitutuion closed
    Ticket: Website | 2016-09-28 | thkennedydds@cinergymetro.net | #60010 |

    Please replace pic of model (dentist on home page with one of me from the pics that were sent. re sent pics if those are no longer avialable


    2016-09-29 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2016-09-27 | Jan S. | #59978 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    2016-09-30 | robert.b
    #4 Done
    2016-09-28 | catherine.c
    no #4.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-09-27 | Jan S. | #59977 |

    Hello Dr. Kennedy,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://thomaskennedydds.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Add Domain closed
    Task: Technical | 2016-09-27 | Belinda | #59935 |

    Client has not responded with domain, please apply thomaskennedydds.com that I have purchased on his behalf.


    2016-09-27 | jan.s
    The domain name thomaskennedydds.com was applied. Emailed Dr. Kennedy as a follow up inquiring about preferred domain, closing task.
    2016-09-27 | jan.s
    Original A Record: 184.168.221.54

    Leave a Comment:




    Design # and Download closed
    Task: Website | 2016-09-26 | Belinda | #59833 |

    Please download the theme folder and move the client’s folder from Projects to DEsign number (assign design # if needed).


    2016-09-26 | belinda.t
    I've completed the task while cleaning the projects folder.

    Leave a Comment:




    Swap images closed
    Task: Website | 2016-09-25 | Sean | #59826 |

    Please swap the images between 1 and 4th. Sealants should show the kid and crown the adults.


    2016-09-28 | catherine.c
    thank you.
    2016-09-26 | belinda.t
    This is for the main hero area.

    Leave a Comment:




    Staff Member Photos closed
    Ticket: Website | 2016-09-21 | Belinda | #59603 |

    Please search “support” email for “Thomas Kennedy” ticket for photos of staff to add. Please label the staff member appropriately.

    Barb Kalb – reception desk

    Year of service: since 2001

    Family: husband : Rick

    Children:  David, Kevin and Beth

    Grandchildren: Shea, Brogan, Brodie

    Hobbies: Flower gardening

    Walking, cooking

    Collecting cookbooks

     

    Debbie Carter – Dental Hygienist

    Year of service: since 1999

    Family: daughter:  Christen

    Grandchildren: Lilah and Grayson

    Hobbies: motorcycling, camping, concerts, birds

     

    Debbie Hickman – Dental Hygienist

    Year of service: since 1985

    Family:  Husband: Dave

    Children :  Sarah, Benjamin, Nathan

    Grandchild: Cordelia

    Hobbies: running, singing

     

    Laura White – Dental assistant

    Years of service: since 1982

    Family: Husband: Billy

    Children:  Jessica , Heather

    Grandchildren: Max and Bronwyn

    Hobbies: Flower gardening, Antiquing, time with family and friends

     

    Linda Oberholtzer – Dental assistant

    Year of service: since 1994

    Family: Husband: John

    Children, Kristen, Justin

    Hobbies: aerobic cardio strength training, Gardening and canning, family time, DIY prodjects

     

    Tom Kennedy – Dentist

    Year of service: since 1980

    Family : Wife: Tamma

    Children:  Leigh, Madeline, Henry

    Grandchildren:  Lily, Lucy and Jane

    Hobbies: Cycling, music, grandchildren

     

    Tabatha Williams – Dental Hygienist

    Year of service: since 2015

    Family: Husband Scott

    5 children, 2 grandchildren

    Hobbies: Busy sports mom

    Running ,books, art collecting.

     


    2016-09-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-28 | catherine.c
    Thank you. For future About Us pages like these, please use the Divi builder. Thank you.
    2016-09-22 | catherine.c
    I have forwarded you email with photos. Subject = "FW: Staff Pics"

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-08-02 | Marvin A. | #56320 |

    Hi Dr. Kennedy,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://thomaskennedy.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://thomaskennedy.360sites.net/wp-login.php?action=lostpassword

    Username:

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Marvin
    marvin.a@optimized360.com


    Leave a Comment:




    Flash Bug closed
    Task: Website | 2016-07-27 | Jan S. | #55970 |

    There is a flash bug present on the website. When you hover over the fourth service “Cosmetic”, it starts to flash. I have provided screenshots for reference, please fix.


    2016-09-29 | belinda.t
    FTP is updated, please adust.
    2016-07-28 | developerbrijesh
    Still ftp is not working, please update
    2016-07-28 | marvin.a
    This is surge framework. username: thomaskennedy pass: 9Y010qiqvhVFwg are confirmed working.
    2016-07-28 | developerbrijesh
    FTP and auto login both are not working

    Leave a Comment:




    Sent Update via Email. 
    Design | 2016-07-27 | Marvin A. | #55892 |

    Development is taking longer than projected as my development team has been managing a few technical aspects.

    I apologize for the delay and I will do what I can to get the site to you to review by the end of this week.


    Leave a Comment:




    Send for Review closed
    Task: Other | 2016-07-22 | Marvin A. | #55621 |

    Sent to dev on 11th and there were a few issues integrating to Surge framework, so try to get this out as soon as you can. Please let me know what date so I can give the client an updated projected date.


    2016-07-27 | jan.s
    The custom website for Thomas Michael Kennedy, DDS was sent to review, currently waiting for response. Quick Note: There is a flash bug when you hover over the fourth service, no social media, no previous website, missing content for the three highlight modules: Board-Certifications, Facility & Environment, and Training & Experience, missing content for Newsletter page.

    Leave a Comment:




    Create Tempsite (Client Approved) closed
    Task: Other | 2016-07-11 | Marvin A. | #54887 |

    2016-07-13 | marvin.a
    Jan, I have created the tempsite.

    Leave a Comment:




    Client Approved! 
    Design | 2016-07-11 | Marvin A. | #54886 |

    Via email


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-07-08 | Marvin A. | #54712 |

    Hi Dr. Kennedy,

    Here is the draft based on what we talked about. Please view it at 100% to get the full experience. We did a lighter version and a darker version. You liked smileline and westlake so we tried to incorporate the best of both worlds into the design.

    The overall feel is softer and approachable based upon the way you described your office decor. We did not want to incorporate too much browns or forest as it would feel less clean and bright. We did try to incorporate the nature elements within the images themselves.

    Please let me know how you feel about the overall design. The text is only there for placeholder for now. We can always adjust the text later on when we develop the website. For right now please concentrate on the general layout and aesthetics.


    2016-07-11 | thkennedydds@cinergymetro.net
    We like the darker versi

    Leave a Comment:




    Follow-up Notes 
    Notes | 2016-06-30 | Marvin A. | #54242 |

    Tried to call, no voicemail. Emailed.


    2016-07-20 | marvin.a
    Hi Dr. Kennedy, Just giving you an update. We are almost done with the site. We just need to connect all the pages and quality check it on our side. I project the development to be complete in 3 more business days, but I will let you know if it is longer than projected.
    2016-07-11 | marvin.a
    Hi Dr. Kennedy! I saw your comment on the drafts. You like the darker one, was there any changes? Are we approved to code/develop the site? Keep in mind we cannot change design elements such as the colors if we decide to approve for development, but we can still change the wording if necessary afterwards. Please let me know!
    2016-07-07 | marvin.a
    Hi Dr. Kennedy, Just a follow up. I was out of town until today. I should be able to work on your draft tomorrow and possibly have it ready to view on the same day.

    Leave a Comment:




    Design Notes 
    Design | 2016-06-30 | Marvin A. | #54240 |

    Your Name Thomas M Kennedy, DDS
    Desired Domain(s) Kennedydental or dentistry
    Practice Address (as you would like for it to appear on your website) Street Address: 1261 Clifty Hollow Rd (St. Rd 56)
    City: Madison
    State / Province: Indiana
    Postal / Zip Code: 47250
    Country: United States
    Practice Telephone (812) 265-6411
    E-mail for Patients DrTom@kennedydental.com
    Please select features you would like to have on your website. Social Media
    Services Badges
    Promotions
    Contact Form
    Memberships
    Color 1 #5ca3ce
    Color 2 #fb7067
    Ethnicity Caucasian
    Hispanic
    Asian
    African American
    Age Group Children
    Teen
    Young Adult
    Middle Age
    Demographic Working Class
    Business Professional
    Comments for Your Designer Am New to websites, so much guidance needed


    2016-06-30 | marvin.a
    Initially they liked westlake. Talked about the color and design. Asked about how his office looks. Told him to look at their office pictures and how it matches their design. Mentioned they are undergoing a remodeling of their office. Asked about what they had in mind for their office. They will have seafoam/pale green in the office with sepia/black trim. Their reception desk is ceramic tiling stone shades of brown. Said it did not really match the style of westlake. Showed him smileline. He much preferred smileline in terms of style and color. Said he liked westlake for the large photos for the services. I showed him myfirstclass as a middle ground. He still preferred smileline because of the woods in the pictures. Talked about his place being woodsy and being near "Clifty Falls". Agreed on going a more nature/outdoorsy design.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2016-06-29 | Marvin A. | #54202 |

    Hi Dr. Kennedy,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Justin this afternoon to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should me a good idea of the basics that we want to cover for your website.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    User: thkennedydds@cinergymetro.net
    Pass: 360_thkennedydds

    You can find the Design Questionnaire in the welcome box.

    After I review your initial selections, I will give you a call to go over your demographic, design style, color choices, and media assets (if any). Before our call, it would be helpful if you provide some examples of websites you like or feel would be a great fit for your practice. This way I can narrow down the type of design we want to pursue.

    I look forward to working on this design with you. 


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-06-29 | Justin | #54130 |

    Office is closed June 30th to July 5th

    Please contact client today


    2016-06-29 | marvin.a
    LM

    Leave a Comment:




    New Order – Custom Gold closed
    Task: New Project | 2016-06-29 | Justin | #54129 |

    Website + Mobile: $3,000 + $79/m
    2016 Monthly Fee Waived

    Payment Method
    #: Visa ending in 6946
    Name: Thomas M Kennedy
    Expiration: 06/18
    Code: 607
    Zip Code: 47250


    2016-06-29 | chandra.t
    Charged.

    Leave a Comment:




    Lead Response 
    Leads | 2016-06-28 | Justin | #54073 |

    My interviews and consultations are finished and have decided to go with your company to develop our website.
    Please advise as to next steps to get the process started. A good time is the 1-2pm ET slot as I have no patients scheduled and am free to talk uninterrupted.

    Thanks

    Tom Kennedy


    2016-06-28 | justinn
    SPoke with Barb - he said he will do it tonight - very nice

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-06-20 | Justin | #53488 |

    Spoke with Dr. Kennedy – very nice – wants a website to get more patients – wants me to touch base with him tomorrow – he needs to see a patient – went over custom gold – sent proposal

    Thomas-Michael-Kennedy-DDS
    2016-06-27 | justinn
    LM & Emailed F/U
    2016-06-23 | justinn
    LM
    2016-06-21 | justinn
    Spoke with Dr. Kennedy - saw my proposal - went over it - he is interviewing one more company tomorrow - will make a decision later on in the week - very nice
    2016-06-20 | justinn
    opened via sidekick
    2016-06-20 | tri.l
    mailed
    2016-06-20 | justinn
    Please mail

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-06-29
    Questionnaire: 2016-06-30
    Site Download/Site Sucker:
    Temporary Site: 2016-07-13
    Concept: 2016-07-08
    Approved: 2016-07-11
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-07-22
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2016-09-27
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-07-08
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

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    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-06-29
    2016-06-29
    Mobile
    Fluid Responsive
    2016-06-29

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2016-06-28 | Justin | Lead Response


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-06-28 | justinn
    SPoke with Barb - he said he will do it tonight - very nice
    Estimates | 2016-06-20 | Justin | Website Estimate Ordered

    Custom Gold Package


    Initial: 2 Payments of $1,499
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 2016 Monthly Fee Waived if Ordered by 6.30.16 (Authorized by Justin N.) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Thomas-Michael-Kennedy-DDS

    COMMENTS:

    2016-06-27 | justinn
    LM & Emailed F/U
    2016-06-23 | justinn
    LM
    2016-06-21 | justinn
    Spoke with Dr. Kennedy - saw my proposal - went over it - he is interviewing one more company tomorrow - will make a decision later on in the week - very nice
    2016-06-20 | justinn
    opened via sidekick
    2016-06-20 | tri.l
    mailed
    2016-06-20 | justinn
    Please mail