Conroe Family Doctor PLLC

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    Error with contact form 7 closed
    Ticket: Website | 2018-02-23 | jessica.c | #118331 |

    When the submission is sent to email inbox’s the Subject says “Subject: [your-subject]” Please change this to: “Online Appointment Request”

    Form is not sending properly.  Please test form using different email and make sure emails are sending out.


    2018-03-01 | catherine.c
    emailed completed
    2018-02-28 | catherine.c
    admin102289
    $pgj@TZwstqqi&rpo9LMumU7

    Leave a Comment:




    Past Due 
    Accounting | 2018-01-25 | Chandra | #116881 |

    Email past due $228 for web and blogging.


    2018-02-23 | chandra.t
    Payment re-tried on its own, account is current.
    2018-01-25 | chandra.t
    Michael updated CC via phone (American Express ending in 3008), CC still unable to process. Emailed.

    Leave a Comment:




    install SSL closed
    Task: Website | 2017-11-21 | Catherine C. | #106042 |

    Please install SSL – GoDaddy site.


    2017-12-01 | catherine.c
    called paxton - godaddy can verify domain that is with client's godaddy account. We can still install SSL with site. SSL is set up on our end. Confirming with Michael to approve a verification email to finalize. GoDaddy email sending to : COSCOMAN88@LIVE.COM
    2017-11-27 | rod.l
    Site's domain does not exist on our end.

    Leave a Comment:




    charge for SSL closed
    Task: Accounting | 2017-11-21 | Catherine C. | #106040 |

    Approved to install SSL. Please charge.

    Initial: $285
    1st Annual: $325
    Recurring Annual: $385


    2017-11-21 | chandra.t
    Charged.

    Leave a Comment:




    adjusted SSL quote from Belinda 
    Notes | 2017-11-20 | Catherine C. | #105979 |

    Initial: $285
    1st Annual: $325
    Recurring Annual: $385
    thats what we can do


    2017-11-21 | catherine.c
    Email from Michael:
    yes, lets go ahead and get this done. Thank you,

    Leave a Comment:




    Create Services Category & fix blog closed
    Ticket: Website | 2017-11-10 | Catherine C. | #103866 |

    1. Create a services category. Move all services from Patient Education into this category.

    Check all links under Services to make sure they are not broken. Also check text on each service page. There may be text links that need to be updated.

    2. For this blog: http://conroefamilydoctor.com/laser-hair-removal-2/
    Left adjust text for all bullets


    2017-11-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-13 | developersohan
    https://drive.google.com/file/d/1_rf2Dtt4nugXdeXy-VCsA7zMnhP-tE13/view?usp=sharing
    2017-11-13 | developersohan
    please clear the cache of the website also.
    2017-11-13 | developersohan
    https://drive.google.com/file/d/1b0dmlmtZj768HeFVKlxp4JLf-zplA_Ua/view?usp=sharing
    2017-11-13 | catherine.c
    Cache cleared and viewed incognito... bullets are not left aligned.
    2017-11-13 | developersohan
    please clear the cache of your browser.
    2017-11-10 | catherine.c
    #2 - Left adjust text for all bullets
    2017-11-10 | catherine.c
    admin102289
    (6&f3bAdZy*Q4e)o84(Bfw1e

    FTP:
    conroefamilydoctor.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    Add Flu Shot to Services closed
    Ticket: Website | 2017-10-09 | Catherine C. | #94223 |

    1. Homepage – Services list on right side – add same icon as Immunization to Flu Shot

    2. Bottom of this page – http://conroefamilydoctor.com/services/
    Add Flu Shot Vaccination icon – place this after Weight Loss icon


    2017-10-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-09 | catherine.c
    admin102289
    (6&f3bAdZy*Q4e)o84(Bfw1e

    FTP:
    conroefamilydoctor.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    create new slider & fix mobile phone number closed
    Ticket: Website | 2017-10-05 | Catherine C. | #93784 |

    1. Homepage – create new slider, place as first slide

    Use this photo:
    https://www.dropbox.com/s/4kmu4ybbbcq78r0/shutterstock_319407530.jpg?dl=0

    Use slide 3 as example. Place image on the right side of slide. Add this text on the left side:
    White text: It’s Flu Shot Season
    Blue smaller text: Come visit us for a flu shot

    Learn More button – create a new page named Flu Shot Season – learn more button links to this page. Add the same dropbox photo, add coming soon…
    Also add this image – https://www.dropbox.com/s/bl8wvj6c1sgn14v/Flu_Shot.png?dl=0

    2. Mobile – Android – phone number in header is not clickable. Please check.


    2017-10-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-05 | catherine.c
    admin102289
    (6&f3bAdZy*Q4e)o84(Bfw1e

    FTP:
    conroefamilydoctor.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    Michael – phone call closed
    Task: Other | 2017-10-04 | Catherine C. | #93072 |

    He said you were suppose to call him back but noticed you already did. He has more questions regarding SSL. Please call him back.

    936-441-2012


    2017-10-09 | catherine.c
    Spoke to Michael concerning an edit. He mentioned was waiting on a call back from you. Please contact Michael.
    2017-10-04 | belinda.t
    Hello Michael, I understand and I'm trying my best to accommodate, it's something that is out of our control. The SSL that we are purchasing has full-level protection as it is required for us to provide best of security. The retail cost on Godaddy is $270 per year. Inline image 1 It's unfortunate, but the only other way is to move the site to another hosting account. What ever you decide, I will try to help facilitate the process.
    2017-10-04 | belinda.t
    Hello Michael, I spoke to my Sales Manager and was able to reduce the initial fee from $485 to $285. We don't have room for discounts on the renewal as it's a direct charge from Godady and our support. I was able to get the first annual charge at $325 (considering you had recently purchased the SSL elsewhere) and starting next year, the charge will be $385. In summary, I have: Initial: $285 1st Annual: $325 Recurring Annual: $385 That's the best I can do. If you need additional time to think about it, I can tell you that I've seen Google Chrome's inconsistencies on the security indication. Eventually, we suggest that you purchase it; but at least now, there is time.

    Leave a Comment:




    Please call closed
    Task: Website | 2017-09-28 | Catherine C. | #91443 |

    Please call Michael – 936-441-2012


    2017-09-28 | belinda.t
    Michael does not want to pay for SSL because he already purchased and wants us to apply it. Explained that we are contracted with a different hosting plan with Godaddy and cannot do anything about it. Told him I'll talk to "higher authority" to figure out solutions.

    Leave a Comment:




    SSL Inquiry 
    Sales | 2017-09-27 | Belinda | #90914 |

    Quoted $485 year / $385 annually.

    Michael got our email and thought he already had SSL before but when the site was carried over, it did not have it any longer.

    Explained to him why it’s important now, he understood and wants to do it. Told him our pricing and he said “that seems very high isn’t it? (he purchased before)” Told him wild card option, we’ve have to support it, renewals, week-long process (explained the gist of the process), troubleshoot it. I told him “i understand godaddy has it for about $70 but that doesn’t include wild card that has the full protection.” he asked if we have the option without wildcard, said no as if we offer the product we are responsible for protecting the site full-cycle.

    He’s going to research the topic a bit and call me back.


    2017-10-04 | belinda.t
    Hello Michael, I understand and I'm trying my best to accommodate, it's something that is out of our control. The SSL that we are purchasing has full-level protection as it is required for us to provide best of security. The retail cost on Godaddy is $270 per year. Inline image 1 It's unfortunate, but the only other way is to move the site to another hosting account. What ever you decide, I will try to help facilitate the process.
    2017-09-27 | belinda.t
    Michael wants to use his own SSL. Godaddy does not allow Managed Wordpress Hosting to manually install SSL. This means that the client would HAVE TO purchase SSL WITH US. Client is upset because our prices are significantly different from what he can pay outside. Michael (client) understands that this is a Godaddy parameter and will reach out to them. I emailed Paxton and Michael in same email stating the issue that it is unfair to us and our clients.

    Leave a Comment:




    add new slider closed
    Ticket: Website | 2017-09-20 | Catherine C. | #89251 |

    Homepage slider – use attached image and create new slider. Place as the first slider.

    Use a gradient dark blue to light blue like the colors of attached image for background of this slide. See slider #4 – this one has a gradient.

    Center the attached image on this slide.
    Link slide to: http://conroefamilydoctor.com/services/


    2017-09-27 | catherine.c
    Emailed Michael:
    Hi Michael,
    Regarding your question about the first slider, we would not be able to stretch the image to cover the slider area. The entire promo would not be visible if we filled the width of the slider due to the proportions of this image.
    There is a Meta Slider on the left bar when you are logged in to the editor. You can use this to update the sliders.
    2017-09-27 | chandra.t
    Michael called and asked if there was any way to stretch the first image as it is smaller than the other slider images (I reminded him it was a scaling issue), he wanted to see what we can do and email him if possible, also if there was a way he can get slider access as he is wanting to periodically update the slides from month to month.
    2017-09-21 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-09-20 | catherine.c
    admin102289
    (6&f3bAdZy*Q4e)o84(Bfw1e

    Leave a Comment:




    Revision via Phone closed
    Task: Website | 2017-09-19 | Jan S. | #88654 |

    Please add a  button at the bottom of each existing AND future blog articles based on the criteria down below.

    Text: Call For Complimentary Consultation Today
    Link: 936-657-4565

    /* Quoted 1 – 3 business days to complete. Please provide an update for Michael once completed. */


    2017-09-20 | jan.s
    The button is not stylized for the blog feed (http://conroefamilydoctor.com/category/blog/) itself, please fix.
    2017-09-19 | catherine.c
    admin102289
    (6&f3bAdZy*Q4e)o84(Bfw1e

    Leave a Comment:




    https & add Hurricane msg closed
    Ticket: Website | 2017-09-01 | Catherine C. | #84116 |

    1. Old site we were hosting that was transferred in was secured. Current site should also be secured.

    DONE – 2. Add this hurricane message on homepage.
    FAMILIES AFFECTED BY HURRICANE HARVEY

    We are devastated by the disaster caused by Hurricane Harvey in Houston. If you are in need of any medical treatments, please contact us. We are here to help.


    2017-09-06 | catherine.c
    emailed Michael we did not find SSL cert for this site. Would be in GoDaddy. Mentioned it would be $500/year if interested.

    Leave a Comment:




    create favicon closed
    Ticket: Website | 2017-08-31 | Catherine C. | #83850 |

    take the 3 people image from logo. cut out the big one in the middle with heart. Use this as the favicon. add to site.


    2017-09-01 | developerbrijesh
    please see favicon is added.
    2017-08-31 | catherine.c
    admin102289
    14N^e%O6#G6GJlegwbF063AV

    FTP:
    conroefamilydoctor.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    Forms Not Working closed
    Ticket: Website | 2017-08-08 | Belinda | #81283 |

    This client said they went to our website and submitted to forms and she got a message that the form was undeliverable with errors. If you will please check all forms on our website and make sure they are working correctly. Thank you,


    2017-08-08 | belinda.t
    Email Michael when done.

    Leave a Comment:




    Email Error 
    Notes | 2017-08-08 | Chandra | #81252 |

    Michael called, contact@conroefamilydoctor.com was getting a bounce back error message. Check our accounts and MX and they are hosting their own emails in their own GoDaddy account, explained it was something on their end.


    Leave a Comment:




    Please make blogs left aligned closed
    Task: Development | 2017-07-10 | charles.b | #79168 |

    Blogs are displayed as left aligned on initial blog page but are center aligned once you click on their links.

    http://conroefamilydoctor.com/category/blog/

    The Importance of Wellness Exams for Men and Women


    2017-07-12 | charles.b
    Looks good. Thank you. Closing task
    2017-07-12 | developerbrijesh
    We have done this. Please check.
    2017-07-11 | charles.b
    Remember, protocol should be SFTP Username: k26b3786019367 Password: wHnqg{aw3zx Check Report Login Credentials: UN: developer102289 PW: Ghq#Y$yk1IekcsX3Y$tiSv4z
    2017-07-11 | developerbrijesh
    Please provide admin detail, also check FTP detail as it is not working.

    Leave a Comment:




    sitemap 
    Notes | 2017-05-10 | Catherine C. | #75419 |

    Michael requested a link to sitemap. Generated sitemap.html, added to root, sent him link:
    http://conroefamilydoctor.com/sitemap.html

    also emailed him text file with URLs.


    Leave a Comment:




    Via Phone closed
    Ticket: Website | 2017-05-04 | Chandra | #75016 |

    Michael called to reset the password for his editor access and requested to add the Call and Appointment button at end of each blog post.

    conroe

    Leave a Comment:




    create contact form 7 closed
    Ticket: Website | 2017-04-07 | Catherine C. | #73176 |

    conroefamilydoctor.com/appointments/

    remove jotform. recreate using contact form 7.


    2017-04-10 | catherine.c
    emailed completed.
    2017-04-10 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-07 | catherine.c
    http://conroefamilydoctor.com/wp-admin/
    U: admin102289
    P: 1iN9)E9NOwle2vP0kJEy*o%p

    Leave a Comment:




    remove old site closed
    Task: Website | 2017-04-06 | Catherine C. | #73108 |

    old site removed from godaddy: 257.e7e

    old site (hosting only – using enfold theme) saved here:
    https://www.dropbox.com/sh/2664ejicrjdn2un/AACkl4hSXlt5C7-YHJhycnqZa?dl=0


    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-04-04 | Alec J. | #72950 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-04-04 | Catherine C. | #72937 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-04-07 | catherine.c
    #3 complete.
    2017-04-04 | catherine.c
    #3 - waiting for new optizign6 acct. optizign5 full.
    2017-04-04 | catherine.c
    #1 done. #2 not needed - site is same as before redesign.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-04-04 | Catherine C. | #72936 |

    Hello Dr. Trang D Nguyen,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://conroefamilydoctor.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    mobile edits closed
    Ticket: Website | 2017-03-24 | Catherine C. | #72182 |

    1. hide button in slider. desktop version will still have the button.

    2. The 2 call to actions need to be displayed on all services pages for mobile. They are currently showing only on desktop site.

    3. Footer on mobile needs to match desktop.


    2017-03-27 | catherine.c
    emailed completed.

    Leave a Comment:




    go live with redeveloped site 
    Notes | 2017-03-24 | Catherine C. | #72179 |

    Old A record: 198.71.233.3


    2017-03-24 | catherine.c
    site is live.

    Leave a Comment:




    mobile – hide buttons in slider closed
    Task: Website | 2017-03-23 | Catherine C. | #72043 |

    buttons are overlapping with text. hide buttons for mobile only.


    2017-03-27 | developerbrijesh
    i have done please check

    Leave a Comment:




    mobile not responsive closed
    Task: Website | 2017-03-22 | Catherine C. | #71960 |

    Desktop view is showing on iPhone. Site is responsive only when browser is minimized on desktop. Please adjust site to be responsive on mobile.


    2017-03-23 | developerbrijesh
    we have check its working fine our end
    2017-03-22 | catherine.c
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: K*FgD#sDbeMD7vFCk@5ekSj&

    Leave a Comment:




    Blog SEO title closed
    Task: Website | 2017-03-22 | Catherine C. | #71959 |

    Please have “Blog” show in SEO Title for Blog category


    Leave a Comment:




    check SEO Tags closed
    Task: Website | 2017-03-22 | Catherine C. | #71957 |

    check on all pages SEO titles are filled out.


    2017-03-22 | catherine.c
    all pages checked. Blog SEO title to be updated in separate task.

    Leave a Comment:




    mobile view closed
    Task: Website | 2017-03-21 | Catherine C. | #71923 |

    Any Mobile Theme Plugin installed but nut displaying mobile view. Please check.


    2017-03-22 | developerbrijesh
    please upload 360developer mobile theme
    2017-03-21 | catherine.c
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: 1E2Z5xm3atRR@ox)Ite5mZX#

    Leave a Comment:




    add services to form closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71877 |

    26b.b28.myftpupload.com/appointments/

    Add all services from site to REASON/TOPIC drop down menu in form. Please list in same order as services.


    2017-03-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-03-21 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    remove pop up bar in footer closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71876 |

    A pop up marketing bar appears when scroll to bottom of page. Please disable/remove.


    2017-03-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-03-21 | developerbrijesh
    we have not found any pop up please share screenshot

    Leave a Comment:




    review all services pages closed
    Ticket: Website | 2017-03-15 | Catherine C. | #71545 |

    New site – http://26b.b28.myftpupload.com/

    Make sure all content on services pages match exactly like old/current site – http://conroefamilydoctor.com/


    2017-03-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-03-17 | developerbrijesh
    we have check all services are matched
    2017-03-15 | catherine.c
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: Nt)zzA6%8HNVqNjGcy8e@xFa

    FTP:
    26b.b28.myftpupload.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-03-15 | Catherine C. | #71538 |

    DONE – 1. fix this page – http://26b.b28.myftpupload.com/education/high-cholesterol-diabetes-management-hypertension/

    2. Services icons in sidebar – match the same icons as on bottom of services page

    3. Homepage slide #4 – remove last headshot with white background. Replace with third photo on this page – http://26b.b28.myftpupload.com/providers/

    DONE – 4. Homepage – Office text – replace with text on current site

    5. Make sure all blogs copied over from current site. There are missing blogs on new site.

    DONE – 6. Reviews page – add this text above the social icons
    Conroe Family Doctor’s reputation is very important to us we’d be grateful if you let people know.

    Click on your Media Source Below and tell the world.
    Thank you.

    7. Reviews page – make yelp icon same size as all other social icons. It is currently a little smaller.

    8. Add Pinterest icon to all places with social media – header, footer, reviews page – link here:

    DONE – 9. code pasted in header – PPC

    10. Services > Weightloss page – add buttons at bottom of this page to ALL services pages. Center the buttons.


    2017-03-23 | catherine.c
    emailed completed.
    2017-03-23 | developerbrijesh
    we have add 2 blue buttons (Call 936-441-2012) and (Schedule an Appointment) at the bottom of every "Pt Education" POST TYPE page. please check if you have any chages then tell us.
    2017-03-21 | catherine.c
    rest of ticket has been reviewed & completed.
    2017-03-21 | belinda.t
    #10 is incorrect. Please add 2 blue buttons (Call 936-441-2012) and (Schedule an Appointment) at the bottom of every "Pt Education" POST TYPE page. You can find the buttons on bottom of this page: http://26b.b28.myftpupload.com/education/
    2017-03-20 | developerbrijesh
    7, 8, 10. completed please check if you have any changes then tell us
    2017-03-18 | catherine.c
    2, 4, 5 are good. please complete 7, 8, 10.
    2017-03-18 | developerbrijesh
    we have complete #2 #4 #5 please check #7 #8 #10 remaining
    2017-03-17 | developerbrijesh
    still working we will give you complete update tomorrow
    2017-03-17 | developerbrijesh
    please provide proper admin details provided details not working
    2017-03-15 | catherine.c
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: Nt)zzA6%8HNVqNjGcy8e@xFa

    FTP:
    26b.b28.myftpupload.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    IE Browser closed
    Ticket: Website | 2017-03-15 | Catherine C. | #71516 |

    IE v11, browser – when cursor moves over slider, photo shifts down.


    2017-03-21 | catherine.c
    emailed Michael no issues visible.
    2017-03-21 | belinda.t
    This is not happening on IE 11.
    2017-03-20 | developerbrijesh
    we have check but we did not find this issue see blow screenshot
    http://prntscr.com/em7nhh
    if you face this issue then share screenshot
    2017-03-15 | catherine.c
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: Nt)zzA6%8HNVqNjGcy8e@xFa

    FTP:
    26b.b28.myftpupload.com
    U: k26b3786019367
    P: wHnqg{aw3zx

    Leave a Comment:




    Website Redevelopment Update 
    Notes | 2017-03-09 | Belinda | #71082 |

    Emailed Michael an update and mentioned that the site has much more back end to fix. Will email him an update.


    2017-03-15 | catherine.c
    called Michael - went over edits. Creating ticket.
    2017-03-15 | belinda.t
    Emailed Michael the site preview link and indicated we are working on meta tags next. Suggested to go live and continue to make changes thereafter. http://26b.b28.myftpupload.com/

    Leave a Comment:




    Title Tag closed
    Task: Website | 2017-03-02 | Justin | #70605 |

    For the Home Page Title Tag – please remove sentence after Caring for your family – replace it with “Conroe, TX – Dr. Trang Nguyen”

    Thank you,


    2017-03-02 | catherine.c
    completed.

    Leave a Comment:




    Redevelopment closed
    Task: Development | 2017-03-01 | Belinda | #70536 |

    Please redevelop this site in 360-developers theme. It is currently using “Enfold” theme that is giving us updating issues.

    Please make sure the layout is similar on all pages. You can use a combination of hard-coding and DIVI.

    CURRENT SITE FTP: (do not touch this site)

    SFTP: conroefamilydoctor.com
    FTP user: l8a83439622225
    FTP pass: JZoGPT=I4=.

    NEW LOCATION:

    Host Name:26b.b28.myftpupload.com
    Port:22
    SFTP User Name:k26b3786019367
    Password:wHnqg{aw3zx
    WP username: admin102289
    wp password: NfA3F!SqZ#AnBddVlePAt0Pr


    2017-03-17 | developerbrijesh
    we have add jotform and meta tag , meta description field please check.
    2017-03-16 | catherine.c
    NEW SITE:
    http://26b.b28.myftpupload.com/wp-admin/
    U: admin102289
    P: hZQijlVhGmW@Tf!8ZR*^L8Yc

    FTP:
    26b.b28.myftpupload.com
    U: k26b3786019367
    P: wHnqg{aw3zx
    2017-03-16 | developerbrijesh
    I have create a jotform for appointments page But Please Provide the new Admin access Detail First then we will start working on that. We have a Old admin credentials but this are not working. Below are the admin Credentials. WP username: admin102289 wp password: NfA3F!SqZ#AnBddVlePAt0Pr Thanks
    2017-03-16 | developerbrijesh
    I have done please check
    2017-03-15 | belinda.t
    - change form to jotform
    - add Advanced Custom fields for meta tags: title and description.
    2017-03-15 | developerbrijesh
    I have completed the website please check http://26b.b28.myftpupload.com and give your feedback.
    2017-03-13 | belinda.t
    Brijesh, any updates on this? Let me know when I can review.
    2017-03-08 | alec.j
    Brijesh, is there any update on this task?

    Leave a Comment:




    Recode Order closed
    Task: Accounting | 2017-02-20 | Danny | #69775 |

    Recode Site: $250 (1-time)


    2017-02-20 | chandra.t
    Charged.

    Leave a Comment:




    Theme Update & Issues 
    Complaint | 2017-02-16 | Belinda | #69556 |

    Michael had an issue with the site not being updated that it showed errors at the top of the screen. Explained this was due to Enfold theme not being updated. Told him there’s only 3 options:

    1. wait for enfold update
    2. recode the site to our theme
    3. revert wordpress updates

    He persisted that we promised to keep the site safe and online. Explained we can only troubleshoot OUR theme, other than that it would just be hosting, updating plugins and WordPress when available. Escalated the call to Danny and Danny agreed that we need to recode the site to prevent future issues.

    I found the update and went with #1, we found the update for him but this is the only time that we will update. explain in future we will not be able to automatically find this. Suggested that he recode the site.

    At this point, he does not understand the scope or refuses to understand (thinks we’re ‘nickeling and diming’).


    2017-02-17 | belinda.t
    Emailed Michael last night that we see flickering. We are still testing. Checked this morning, does not appear. Marked calendar to check tonight.
    2017-02-16 | belinda.t
    Theme updated, checked throughout the site, seems functional. Marked calendar to check later in the day. Have not notified Michael until I can confirm later today.

    Leave a Comment:




    Recode As-Is 
    Notes | 2017-02-15 | Belinda | #69539 |

    $250, he will loose yoast SEO. Approved per Dr. F.


    Leave a Comment:




    Contact Michael closed
    Task: Other | 2017-02-14 | Roberto | #69467 |

    Comparing theme and wordpress update.


    2017-02-14 | jessica.c
    Sent Michael an email explaining the issue with his theme and being unable to automate updates. Also, left message on his cell #.

    Leave a Comment:




    Website Issues closed
    Task: Website | 2017-02-14 | jessica.c | #69455 |

    Web site was down earlier and possible hack.

    Dr. Coscarelli called to point out that his website was having issues earlier. He was getting reports that his website was down and employees in his office were not able to view it. Opened in Chrome, I was able to view it on my end but code is showing at the top:

    “Warning: Class __PHP_Incomplete_Class has no unserializer in /home/content/a2pnexwpnas01_data02/22/3439622/html/wp-content/object-cache.php on line 848

    Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/content/a2pnexwpnas01_data02/22/3439622/html/wp-content/object-cache.php:848) in /home/content/a2pnexwpnas01_data02/22/3439622/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32

    Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/content/a2pnexwpnas01_data02/22/3439622/html/wp-content/object-cache.php:848) in /home/content/a2pnexwpnas01_data02/22/3439622/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32”

    Please investigate this problem. Doctor has called regarding this issue before. Would like a f/u email and call to his cell # to discuss when this issue has been resolved.


    2017-02-14 | rod.l
    Not hacked. There is an error with the theme that is conflicting with WP 4.7.

    Leave a Comment:




    Rep Management Promotion 
    Sales | 2017-02-13 | Justin | #69309 |

    Spoke with Michael – he filled out an inquiry this morning regarding the promotion – asked if there are any gimmicks – told him it is straight forward – no contract – he can cancel at any given time – after 6 months if he likes it he can continue with it – wanted to move forward


    Leave a Comment:




    Please Set Up BRC closed
    Task: New Project | 2017-02-13 | Justin | #69307 |

    Please email client info and login after complete


    2017-02-20 | jan.s
    The Business Review Central profile for Conroe Family Doctor passed review and followed up via email to provide credentials, closing task.
    2017-02-15 | jan.s
    The Business Review Central profile for Conroe Family Doctor was created. Used current information from their website. Uploaded 6 different reviews from Facebook, Google, and HealthGrades. Unable to find additional reviews to add. The profile was submitted to review, currently waiting for results.

    Leave a Comment:




    New Order – Reputation Management Promotion closed
    Task: Accounting | 2017-02-13 | Justin | #69306 |

    Reputation Management: $100/m
    (please start the monthly 6 months from now)


    2017-02-13 | sean.f
    We should set up an auto charge in 6 months with a follow-up and if they stay that would be a $100 sale.
    2017-02-13 | chandra.t
    Set to charge 8/13/17.
    2017-02-13 | justinn
    Dr. F, this is a new promo order for the rep management -- how do you wish to calculate/record this regarding a sale?

    Leave a Comment:




    location map closed
    Ticket: Website | 2017-02-10 | Catherine C. | #69231 |

    LOCATION

    place map back on page


    2017-02-10 | catherine.c
    map added back. Emailed Michael.

    Leave a Comment:




    Design Change Estimate 
    Sales | 2017-02-10 | Justin | #69200 |

    $2,500

    Explained to michael that he is on the 1st Page and i see that he is currently doing adwords – suggested to update his website to improve it’s structure and better convert patients – he wants me to send him the info


    Leave a Comment:




    Voicemail closed
    Task: Sales | 2017-02-10 | Chandra | #69180 |

    Please call Michael regarding website 936-441-2012.


    2017-02-10 | catherine.c
    Received email about broken map. created ticket.
    2017-02-10 | justinn
    Client mentioned he emailed support and belinda regarding changes to his site - please submit the ticket or call him to process this edit

    Leave a Comment:




    Voicemail closed
    Task: Other | 2017-01-20 | Chandra | #67637 |

    Please call Michael 936-441-2012 or his cell 832-435-1505. (he did not mention why but I noticed some code showing in the header).


    2017-01-20 | catherine.c
    Called Michael. He saw warning errors possibly due to plugins. Requested that he send screen captures of errors next time he sees them so we can locate what could be wrong. Site is currently up and running.
    2017-01-20 | desirae.g
    Michael called again about the website. He said for the past 2 days the website would be down in the morning then be fine again. I checked the website while we were on the phone and it looks fine. Not sure why or what he is seeing on his end, but I told him that someone will contact him by lunch or the end of today to give him an update. Please call Michael on his cell 832-435-1505 or the main office 936-441-2012

    Leave a Comment:




    Website Down 
    Notes | 2017-01-18 | jessica.c | #67481 |

    Dr. Michael Coscarelli called to say their website was down this morning. Viewed the site and it was up and running at the time of the call around 11. Spoke to GoDaddy, they said they could not identify the problem as it was not happening at the time of the call. Let client know “After further investigation, we found there was an issue connecting to our server. Our development team has fixed the issue. This issue should no longer happen. Please let us know if you have trouble viewing your website or have any further questions.”


    Leave a Comment:




    add reviews page closed
    Ticket: Website | 2017-01-08 | Catherine C. | #66692 |

    Use icons – link to these sites.

    Google+ https://www.google.com/maps/place/Conroe+Family+Doctor+PLLC.,+Nguyen+Trang+MD/@30.284288,-95.4710617,17z/data=!4m7!3m6!1s0x0:0xab216331ed0123e2!8m2!3d30.284288!4d-95.468873!9m1!1b1?hl=en-US

    Health Grades
    https://www.healthgrades.com/physician/dr-trang-nguyen-2pjfw

    Yelp
    http://conroefamilydoc.yelp.com

    Facebook
    https://www.facebook.com/Conroe-Family-Doctor-119181834814081/reviews/


    2017-01-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-08 | catherine.c
    Emailed Michael.

    Leave a Comment:




    change G+ link closed
    Ticket: Website | 2017-01-05 | Catherine C. | #66603 |

    Red G+ link in footer. Change to:
    https://www.google.com/?gws_rd=ssl#q=conroe%20family%20doctor&tbs=lf_od:-1,lf_oh:-1,lf:1,lf_ui:2,lf_pqs:EAE&rflfq=1&rlha=0&rllag=30283438,-95470357,175&tbm=lcl&rldimm=15820349965766135307&lrd=0x864738d000000001:0xdb8d2c795bda8e0b,1,


    2017-01-06 | catherine.c
    https://www.google.com/maps/place/Conroe+Family+Doctor+PLLC.,+Nguyen+Trang+MD/@30.284288,-95.4710617,17z/data=!4m7!3m6!1s0x0:0xab216331ed0123e2!8m2!3d30.284288!4d-95.468873!9m1!1b1?hl=en-US
    2017-01-06 | catherine.c
    Michael sent updated link. Site has been updated and emailed Michael.
    2017-01-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-05 | catherine.c
    Emailed Michael.

    Leave a Comment:




    map on homepage closed
    Ticket: Website | 2017-01-05 | Catherine C. | #66602 |

    Please fix map. It is not displaying on body of homepage.


    2017-01-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-05 | catherine.c
    Emailed Michael.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-11-17 | Alec J. | #63412 |

    Leave a Comment:




    fix 3 content pages closed
    Task: Website | 2016-11-16 | Catherine C. | #63310 |

    1. move content for these 3 pages from Pages to under Portfolio Items.

    2. Add in services widget (right side bar) for each of these 3 pages after moving content to Portfolio section.

    3. Add 3 pages to Services category so they are displayed in the Services list on right column of each page.


    2016-11-16 | catherine.c
    see previous task from Justin.

    Leave a Comment:




    Website Edit closed
    Task: Website | 2016-11-16 | Justin | #63304 |

    Please remove that combined services page we discussed.

    Make sure that the right side bar is there for the 3 services pages you have created as discussed.

    files should say: conroefamilydoctor.com/services/(Service) like every other page.

    Please have justin review once done


    2016-11-16 | catherine.c
    pages are updated & emailed Michael.
    2016-11-16 | catherine.c
    Emailed Michael to check when he will be done editing the current pages. These 3 pages are ready to be added but need to remove the existing ones he is currently accessing.

    Leave a Comment:




    Permalink Change closed
    Ticket: Website | 2016-11-08 | Justin | #62766 |

    Under services, URL currently says “/portfolio-items/”

    Example: http://conroefamilydoctor.com/portfolio-item/acute-medical-issues/

    We need to replace portfolio-item to services within the permalink

    If any questions on how to do so, please ask Belinda.

    Make sure that after changing the file names, that all pages work on that site connected to those services. (No broken links)

    Notify Michael once done


    2016-11-16 | justinn
    Please speak with me when you can
    2016-11-10 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-10 | catherine.c
    Emailed Michael.

    Leave a Comment:




    Add Forms to Site closed
    Ticket: Website | 2016-11-07 | Justin | #62601 |

    Please see attached, should be 2 separate forms. If not seen, please check support@optimized360.com

    Please convert forms to PDF

    Medical-Record-Release-from-CFD-updated Medical-Record-Release-to-CFD-updated
    2016-11-08 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Website Edit closed
    Task: Website | 2016-11-07 | Justin | #62589 |

    conroefamilydoctor.com/portfolio-item/high-cholesterol-diabetes-management-hypertension/
    Create 3 SEPARATE  pages for:

    1) HIGH CHOLESTEROL – is scheduled to post. Please add content to this page from this post.
    2) DIABETES MANAGEMENT – use “Coming soon” page
    3) HYPERTENSION – use “Coming soon” page

    Remove current page that contains all 3 topics.
    On the Blog Page for Diabetes, link one of the diabetes word to Diabetes Management page under services, once created.

    Update title tags to represent same format that we do for our clients:

    Page Name – City, State – Conroe Family Doctor

     

    Please talk to Justin… the last website edit was not done correctly.


    2016-11-15 | catherine.c
    edits completes & emailed Michael.
    2016-11-15 | developerbrijesh
    Done, we have added title tag on all pages.
    2016-11-14 | catherine.c
    please update title tags to Page Name – City, State – Conroe Family Doctor for all pages. There is a Yoast SEO widget at bottom of every page that will need to be edited.
    2016-11-10 | danny.n
    Brijesh, to add to justins comment. I just spoke to client. Just make sure under SERVICES menu, all 3 of those should be separated into its own link submenus leading to each of those 3 respective pages: High Cholesterol, Diabetess Management & Hypertension. On the Diabetes Management page currenty with no content, GRAB the conten on the blog "3 Tips for Diabetes Management" and place it on that page. Lastly, on the High Cholesterol page, you just need to add the titel "HIGH CHOLESTEROL" at the top.
    2016-11-10 | developerbrijesh
    We have created all three pages. please suggest which page you want to remove. Please clear Properly this Below Points. "On the Blog Page for Diabetes, link one of the diabetes word to Diabetes Management page under services, once created. Update title tags to represent same format that we do for our clients: Page Name – City, State – Conroe Family Doctor"

    Leave a Comment:




    Website Edit closed
    Task: Website | 2016-10-21 | Justin | #61700 |

    Please make sure they have a site map.

    Create a page for:
    HIGH CHOLESTEROL
    DIABETES MANAGEMENT
    HYPERTENSION

    Can we update their title tags to have the same format as our sites we developed for clients


    2016-10-24 | justinn
    We have 3 articles to be created for High Cholest, Diabetes, Hyperten -- please make sure you add to these created pages when the articles are received
    2016-10-24 | developerbrijesh
    Yes, we have sure this page is appear in sitemap. Done

    Leave a Comment:




    link closed
    Ticket: Website | 2016-09-13 | Catherine C. | #59077 |

    Hello and thank you for your email. You are sending the link outside of our website… I wanted it to go to our SculpSure page in our website… Please fix this and have the banner link to http://conroefamilydoctor.com/portfolio-item/sculpsure/ Please let me know when this is corrected. Thank you,


    2016-09-13 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add submenus under Services closed
    Ticket: Website | 2016-09-07 | Catherine C. | #58664 |

    In the drop down form on our site please add all services and Other… Thank you,
    See order on this page.
    http://conroefamilydoctor.com/services/

    ACUTE MEDICAL ISSUES

    BACK & JOINT PAIN

    GERIATRIC CARE

    HIGH CHOLESTEROL

    DIABETES MANAGEMENT

    HYPERTENSION

    IMMUNIZATIONS

    PHYSICALS FOR SPORTS OR WORK

    WELLNESS EXAMS FOR CHILDREN

    WELLNESS EXAMS FOR MEN & WOMEN

    SCULPSURE

    LASER HAIR REMOVAL

    WEIGHT LOSS


    2016-09-13 | desirae.g
    Sub-menus have been added accordingly. Closing.

    Leave a Comment:




    SculpSure rotating banner closed
    Ticket: Website | 2016-09-02 | mcoscarelli@conroefamilydoctor.com | #58477 |

    The banner on the front page needs to be linked to the SculpSure page. Thank you,


    2016-09-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-08-24 | Alec J. | #57862 |

    Leave a Comment:




    add forms closed
    Ticket: Website | 2016-08-23 | Catherine C. | #57769 |

    Can we please add these to our website on the forms page?
    forms in websites folder.


    2016-08-24 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Past Due 
    Accounting | 2016-08-15 | Chandra | #57216 |

    Email past due $149 for blog monthly.


    2016-08-22 | chandra.t
    "Please re-run the cc thru we had a fraud alert and that's why it didn't go thru. Please re-run. Thank you," - Re-ran CC on file (Amex ending in 2003), payment processed and account is current.

    Leave a Comment:




    Icons & add more content closed
    Ticket: Website | 2016-07-27 | Catherine C. | #55881 |

    Attached are the 3 icons for the Services pages. The content for the weight loss page is below.
    The Permanent Fat Loss or SculpSure Laser page you can get the content from www.conroesculpsure.com and the content for the MPX Laser Hair Removal you can get from www.conroelaserhairremoval.com These are our websites so you are free to use as much content needed to create these pages. Thank you ,

    See support email.


    2016-07-27 | desirae.g
    Icons and content have been added to selected services.

    Leave a Comment:




    Gallery Post closed
    Task: Other | 2016-07-25 | Danny | #55734 |

    Please create.


    2016-07-29 | catherine.c
    http://optimized360.com/?p=16884&preview=true

    Leave a Comment:




    Website Edits via Phone Call / Email closed
    Task: Website | 2016-07-22 | Jan S. | #55635 |

    Create three pages:
    1.) SculpSure
    – Use content and images from www.cynosure.com/amps
    — Username: jvenegas@conroefamilydoctor.com
    — Password: AMPS001
    – Use content http://conroesculpsure.com/ as well
    – Use http://www.sculpsure.la/ for REFERENCE ONLY
    2.) Laser Hair Removal
    – Use content from http://www.conroelaserhairremoval.com/
    3.) Weight Loss
    – Michael will provide content with a follow-up

    Add links for all three pages on the Services page
    – Michael will provide icons with a follow-up

    Add to all three pages:
    1.) Add button for Phone
    2.) Add button for Schedule An Appointment
    – links to Appointment Page

    Update Form for Appointment Page:
    Add an extra field for Reason/Topic (Options: SculpSure, Laser Hair Removal, Weight Loss)

    I have forwarded his email to support@optimized360.com


    2016-07-27 | desirae.g
    The following 3 pages have been added with the selected icons/content and added buttons: SculpSure, Laser Hair Removal, Weight Loss. Each service has also been added to the Services page and Services sidebar. Appointment form has also been updated. Closed.

    Leave a Comment:




    Email: Social Intro 
    Design | 2016-07-20 | Jan S. | #55493 |

    Hello Dr. Nguyen and Michael,

    Just a quick follow up regarding you blog, we would like to start your blog as soon as possible. You have ordered a monthly blog with us in which we will need 6-12 topics from you. These topics can range from anything about your specialty or otherwise. Please send those topics as soon as possible so that our copywriters can get it started for you. After these topics are received, we will publish an article every month to your website and social media accounts.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    paste code closed
    Ticket: Website | 2016-07-19 | Catherine C. | #55455 |

    Please paste this tag to the section of our website’s index.html file. Thank you


    2016-07-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-07-19 | catherine.c
    -->** meta name="p:domain_verify" content="a8ef0466613e1c76375a80bf47f34f28"/ **<--

    Leave a Comment:




    Please Set Up Monthly Blog Schedule closed
    Task: Social | 2016-07-13 | Justin | #55052 |

    One posting per month – please gather topics


    2016-07-15 | catherine.c
    Requested 12 topics from Michael. See blog notes.

    Leave a Comment:




    New Order – Monthly Blog closed
    Task: Accounting | 2016-07-13 | Justin | #55051 |

    Monthly Blog: $149/m


    2016-07-13 | chandra.t
    Charged.

    Leave a Comment:




    Location Page closed
    Ticket: Website | 2016-07-13 | Belinda | #55044 |

    Please fix directions URL on location page. Please look through pages to see if there’s anything else missing.


    2016-07-13 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Going Live Items 
    Task: Social | 2016-07-13 | Catherine C. | #55032 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-07-13 | Catherine C. | #55031 |

    Hello Dr. Trang D Nguyen,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://conroefamilydoctor.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website’s editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    go live closed
    Tasks | 2016-07-12 | Catherine C. | #54994 |

    Please make site live.


    2016-07-13 | catherine.c
    done.
    2016-07-13 | catherine.c
    Old Nameserver:
    LEAH.NS.CLOUDFLARE.COM
    JAY.NS.CLOUDFLARE.COM

    Old A Record:
    50.63.202.34
    2016-07-13 | catherine.c
    GODaddy
    U.) 39137253
    P.) Coscarelli1
    2016-07-12 | catherine.c
    emailed Michael for GoDaddy login info.

    Leave a Comment:




    Michael Coscarelli – request to go live 
    Notes | 2016-07-12 | Catherine C. | #54989 |

    2016-07-12 | catherine.c
    Would like to add 3 more pages.
    1. Hair removal
    2. Permanent Fat loss
    3. Weightloss
    Emailed Justin - he needed help what's best title for each page.

    also interested in blog.

    Leave a Comment:




    Updated Autologin Links 
    Design | 2016-07-11 | Jan S. | #54894 |

    I have updated the autologin links.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-07-11 | Jan S. | #54843 |

    Hello Dr. Nguyen and Michael,

    Your website is ready for your review.

    Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username: mcoscarelli@conroefamilydoctor.com
    Password: 360_mcoscarelli

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mcoscarelli@conroefamilydoctor.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Website Files – Follow-Up 
    Design | 2016-07-07 | Jan S. | #54610 |

    Michael called for follow-up. He forwarded the email from Randy with the required files. I have received the email with the required files and informed him that we shall start immediately.


    Leave a Comment:




    Copy Content from Original Website closed
    Task: Website | 2016-07-05 | Jan S. | #54423 |

    Please copy content from their original website and update any necessary content, thank you.


    2016-07-06 | developerbrijesh
    we are working on this site

    Leave a Comment:




    Upload and Apply Surge Theme closed
    Task: Website | 2016-07-05 | Jan S. | #54422 |

    Please upload and apply Surge theme


    2016-07-05 | jan.s
    I uploaded and applied the Surge theme, closing task.

    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2016-06-23 | Jan S. | #53834 |

    Create tempsite from scratch, no need to migrate 360tempsite or import content, just provide the basic info on CP and set up general pages.


    Leave a Comment:




    Missed Call closed
    Task: Sales | 2016-06-22 | Chandra | #53686 |

    Please call Michael 832-435-1505.


    2016-06-22 | jan.s
    Spoke with Justin, followed up via email, requested wp-content folder, .htaccess file, .sql file, and .psd file, closing task.

    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-06-20 | Justin | #53435 |

    Please do re-directs.
    Client has a WordPress site, wants us to copy exactly (Website Transfer) to host and maintain and add pages in the future (edits)

    Hello and thank you for your email. I filled out the credit card information. Here is the WP Credentials for full control of our site. Please switch our dns to your newnameservers on Go Daddy so we can be assigned to your servers. If there is anything else you need please let me know. Also out email is with Microsoft 365 so I don’t think the transfer will affect our email. I look forward to doing business with you Thank you,

    GoDaddy
    U.) 39137253
    P.) Coscarelli1

    Word Press
    http://www.conroefamilydoctor.com/wp-login.php
    U.) Michael
    P.) LukeCoscarelli2012

    Michael Coscarelli
    Conroe Family Doctor PLLC
    mcoscarelli@conroefamilydoctor.com
    508 Medical Center Blvd Ste 300
    Conroe, Texas 77304
    936-441-2012 ph
    832-435-1505 mbl
    936-494-4012 fax


    2016-07-11 | jan.s
    Website is up and running, "Website Is Ready" email was sent and I also emailed Michael as a follow up, closing task.
    2016-07-05 | jan.s
    I called and left a message for Randy. I sent an email as well requesting wp-content folder, .htaccess file, .sql file, and .psd file. currently waiting for response.
    2016-06-27 | jan.s
    I sent an email to Randy once again, currently waiting for response.
    2016-06-23 | jan.s
    I suggested that we could make a temporary website so that he has access so that he can upload content
    2016-06-23 | jan.s
    Mike called and wanted an updated. Did not receive any follow-up from Randy. Will try reaching out today once again
    2016-06-22 | jan.s
    Spoke with Justin, followed up via email, requested wp-content folder, .htaccess file, .sql file, and .psd file, closing task.
    2016-06-22 | jan.s
    Nameservers are pointed to CloudFare. Michael does not have an account with CloudFare. Had a former webmaster (Randy Doleman). Michael is unable to contact Randy. Require access to CloudFare to be able to point the A record. Also require FTP credentials to copy website, currently waiting for response.

    Leave a Comment:




    New Order – Website Transfer (AS IS) closed
    Task: Accounting | 2016-06-20 | Justin | #53433 |

    WordPress Website Transfer for Hosting: $750 + $79/m

    Payment Method
    #: American Express ending  in 2003
    Name: Trang D Nguyen
    Expiration: 6/20
    Code: 8103
    Zip Code: 77316


    2016-06-20 | chandra.t
    Charged.

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-06-17 | Justin | #53422 |

    Spoke with Michael – has a wordpress site – wants to carry the site over for us to maintain as is – wants us to make changes to his site – told him he can only do pictures and content – no design updates – he only wants updates to site in terms of content and pictures – may start – sent proposal

    Conroe-Family-Doctor

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2016-06-28
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2017-04-06
    Live Online: 2017-04-04
    Analytics Setup: 2017-04-06
    Analytics Report or Jetpack Setup: 2017-04-06
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-06-20
    2016-06-20
    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation

    2017-02-13
    2017-02-13
    Facebook


    Google Plus


    Blog
    2016-07-13

    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-06-17 | Justin | Website Estimate Ordered

    Website Transfer (AS IS)


    Initial: 1 Payments of $750
    Monthly: $79/m


    x Will transfer client's wordpress site over to Optimized360's website server to host and maintain. Part of monthly also comes with updates in terms of pictures and content - No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Conroe-Family-Doctor

    COMMENTS: