Dentistry For You

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    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102255




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


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    Start Cancellation







    Please Cancel Website closed
    Task: Other | 2016-07-08 | Justin | #54741 |

    See notes: https://360controlpanel.com/2015-cp?id=102258


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    Cancellation Request (Stop Charges) closed
    Task: Accounting | 2016-07-08 | Justin | #54740 |

    See: https://360controlpanel.com/2015-cp?id=102258


    2016-07-08 | chandra.t
    Stopped charges and refunded $1749 for MasterCard ending in 7255 per Dr. Fahimis authorization.

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    Email: Your Website is Ready 
    Custom Ready | 2016-07-07 | Jan S. | #54658 |

    Hello Sam,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username: foremangroup@gmail.com
    Password: 360_Foremangroup

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: foremangroup@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!

    Jan
    jan.s@optimized360.com


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    Add Written Content closed
    Task: Website | 2016-07-06 | Jan S. | #54508 |

    // Add the following written content for each section.

    Payment Plan Section:

    At Dentistry For You, we believe that your dental care comes first. Our practice offers payment plans for existing and new patients. The availability and qualifying parameters for payment plans is soley at management’s discretion.

    To find out more about payment plans, we ask that you schedule an exam and x-ray appointment with our doctor and hygienist. At that point, your office manager will discuss with you payment options.

    Due to the vast amount of insurances that we accept, the amount of different types of treatment needed in dentistry, and the fact that all patients have different track records with our office we require these steps to determine a solution that works for you as a patient as for our office.

    In addition to payment plans, we do accept Carecredit. Carecredit allows for you as the patient to obtain financing for dental services and receive 0% interest financing through our practice promotions with Carecredit. To learn more about Carecredit please go to; http://www.carecredit.com/

    List Of Insurances Accepted:

    Metlife
    Aetna
    Cigna
    Delta Dental
    Blue Cross Blue Shield
    Humana
    United Healthcare
    Assurant
    Sun Life
    Guardian
    United Concordia
    Banner
    Anthem
    Dentamax
    Renaissance
    Regence
    Principal
    Ameritas

    Discount Plan Section:
    Dental Plan Baseline Office

    Dental Plan Baseline Office

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    Client Concern 
    Complaint Notes | 2016-07-06 | Belinda | #54507 |

    Complained about lack of responsiveness, but if you look at our conversations with him, they were fairly consistent.

    The turn around and lack of responsiveness for my sites has been unacceptable. This is not what I was sold on, not what I paid for and I am not accepting this crap

    It’s been over a month and I have nothing

    I’m furious at you guys. We need to discuss reversing back the money I paid up front unless we have a live site this week that I am happy with”

    Jan’s Response:


    First, I would like to apologize for any misunderstandings as the websites are set for review at the moment and should be delivered for your review tomorrow. As we have previously discussed, it takes about a week for the design to be developed, reviewed, and published. We last spoke on June 29th and tomorrow will be exactly one week. Please let me know where in the design that you are unhappy with as I was under the impression that you approved the design.

    In regards to the last email that you have sent me, I have received them and will make sure that the provided content for the list of insurance accepted, discount plans, and payment plans are added appropriately. As for your pictures and profiles for the doctors, just let me know when they are ready so that I can add that to the websites as well.

    If you would like to make both websites go live immediately, I can do so with the 19th Avenue location, however, I would need access to the southphoenixdentist.com domain. I’ve also CC’ed Justin, your account manager, in this email thread as well.

    If you have any additional questions or concerns, please contact me directly via email or phone at 1-800-997-9368 so that I can further assist you.”


    2016-07-06 | belinda.t
    Client responded and seems fine with response.

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    SiteSucker & 301s closed
    Task: Website | 2016-06-29 | Jan S. | #54171 |

    Please use SiteSucker and provide the 301s.


    2016-07-06 | desirae.g
    Old domain is no longer active. Unable to provide 301's.

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    Create Tempsite closed
    Task: Website | 2016-06-29 | Jan S. | #54167 |

    Please create tempsite


    2016-07-07 | jan.s
    Tempsite was already created, closing task.

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    Client Approved 
    Design | 2016-06-29 | Jan S. | #54149 |

    Client approved, please transition into development phase.


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    Draft Submitted 
    Concepts | 2016-06-23 | Jan S. | #53741 |

    Hello Sam,

    Based off of our last discussion and email, I have compiled two new design drafts for your review.

    Just to provide an update, I have updated the following down below:

    – Changed the rose flower in the background to a sunflower
    – Increased the size of the address & phone phone number on top
    – Changed patient info to patient forms
    – Changed schedule an appointment to make an appointment
    – Updated the featured section to the following: Whitenings, Emergencies, Cosmetic Dentistry, Dental Exams & Cleanings
    – Added more Hispanics, less white people and a little bit of African Americans
    – Added “Open on Saturdays, We offer Same Day Appointments, All Major PPO Plans & Delta Dental Accepted”
    – Changed payment plans to payment options
    – Changed discount plans to in-office dental plan
    – Changed make an appointment to request an appointment
    – Updated the office hours
    – Added Google maps
    – Removed Site Links

    Please take a moment to review these concepts and let me know of any changes you would like to see.


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    Design Draft Edits closed
    Task: Other | 2016-06-21 | Jan S. | #53564 |

    Please make the necessary edits using photoshop. I forwarded the list of changes via email. The .psd files are in dropbox under projects. The name of the folder is Foreman-Sam


    2016-06-22 | desirae.g
    Edits were completed as stated from client's email. Uploaded both psd and jpeg files to Dropbox. Closed.

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    Draft Submitted 
    Concepts | 2016-06-13 | Jan S. | #53072 |

    Hello Sam,

    Based off of our discussion, I have compiled two design drafts for your review, one for 2320 E Baseline Rd. Suite 160 and one for 5501 North 19th Ave. Suite 206.

    Both design drafts are similar in overall theme but have unique differences between one another to provide variety. Both emphasizes consumer information such as business address, business phone number, business hours, payment plans, and discount plans. They have light color scheme revolving around brown/cream with floral textures. They utilize multi-ethnic patients to appeal to your demographic. The overall vibe is open, approachable, and straight-forward.

    Can you also provide a .pdf file of your logo so that I can update the logo for the design drafts? In the meantime, we utilized the logo currently present on your website.

    Please take a moment to review these concepts and let me know of any changes you would like to see.


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    Website Estimate for Belinda 
    Estimates | 2016-06-13 | Justin | #53019 |

    Hello,

    I need a copy of his contract, i don’t see it in CP. Can you either upload and let me know, or send him directly. He needs it today.


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    Contract Copy closed
    Task: Sales | 2016-06-13 | Belinda | #53013 |

    Client needs copy of the contract. I don’t see it in CP and asked him if he was familiar with CP to login and retrieve there.


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    Email: Welcome! Get Started On Your Design 
    Design | 2016-06-07 | Jan S. | #52723 |

    Hello Dr. Foreman,

    Welcome to Optimized360!

    My name is Jan and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


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    Followup Note 
    Design | 2016-06-07 | Jan S. | #52722 |

    Record F/Us as comments.


    2016-07-07 | jan.s
    Sam called requesting a follow-up with the progress. Both website for both locations are under review, once they have passed QA, he will be notified via email where he can review both websites. Also informed him about the landing page as well. Currently experiencing issues with southphoenixdentist.com, Prompted him to contact GoDaddy support for further assistance.
    2016-07-06 | jan.s
    Purchased dentistryforyou.net for domain name for the landing page.
    2016-06-24 | jan.s
    I called and left a message, wanted some clarity regarding the changes, currently waiting for response.
    2016-06-24 | jan.s
    Sam emailed his requested changes. For the Baseline Office: In the teeth whitening section there is some yellow stuff there. Make insurance accepted larger. Update phone number with 602-243-6900. For the 19th Ave Office: Make insurance accepted larger, Update phone number with 602-249-4465.
    2016-06-15 | jan.s
    Sam called and wants to show the drafts to two of his patients just to get a second opinion. Sam will be ready with his follow up within the next two to three days, currently waiting for response.
    2016-06-15 | jan.s
    I called and left a message, currently waiting for response.
    2016-06-09 | jan.s
    I have provided four different websites from our gallery via email in order to gauge what Sam likes/dislikes. Sam likes Hazelton Lanes Dental Group. I followed-up via email to ask more questions before I start the design process, waiting for response.
    2016-06-07 | jan.s
    I emailed Sam with four random designs from our gallery to further gauge the direction of the design draft, currently waiting for response.

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    Design Note 
    Design | 2016-06-07 | Jan S. | #52721 |

    Initial design notes from client:

    Dentistry For Me: http://southphoenixdentist.com/

    Two Custom Designs:
    Location #1: 2320 E Baseline Rd. Ste 160

    2015-CP


    Location #2: 5501 North 19th Ave. Suite 206
    https://360controlpanel.com/cp-main?id=102258

    Wants to emphasize consumer information:
    – Weekend / Evening hours
    – Payment Plans
    – Discount Plans
    – Phone Number
    – Business Address

    Color Scheme & Layout:
    – Similar design for both
    – Modern Contemporary
    – Open but not too much
    – Straight to the Point
    – Multi-Ethnic Photos
    – Emphasize Phoenix
    – Don’t go overboard with the images

    Feel/Vibe:
    – Open
    – Straight-Forward

    Demographic:
    – Ages 10 and Older
    – Multi-Ethnic Population (Hispanic, Black, & White)

    Base Location (In order from Most to Least Prominent):
    1.) Hispanic
    2.) White
    3.) Black

    19th Location (In order from Most to Least Prominent):
    1.) Hispanic
    2.) Black
    3.) White

    Miscellaneous Notes:
    – Will provide domain for second location later
    – Provided address and phone number for second location as well
    – Very difficult to pull info from
    – Had nothing in mind for design, had to provide suggestions
    – Dr. Larson no longer works here


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    Related Accounts 
    Sales | 2016-06-07 | Justin | #52654 |

    Dentistry for You — https://360controlpanel.com/2015-cp?id=102255
    Sam Foreman — https://360controlpanel.com/2015-cp?id=102258


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    New Project Notes closed
    Task: New Project | 2016-06-07 | Justin | #52653 |

    Please contact Sam at 2pm

    Wants a landing page which will link to second location (second website)

    Download Copy of Site & do re-direct


    2016-07-08 | chandra.t
    Client cancelled project, closing ticket.
    2016-06-07 | belinda.t
    Will do a setup similar to this site (below). Will have landing page that has a button that goes to 2 SEPARATE sites. See related accounts for other site. (childrenshappyteeth.com)

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    New Order – Old Gold closed
    Task: New Project Task: Sales | 2016-06-07 | Justin | #52652 |

    Website + Mobile + Videos: $3,500 + $99/m


    2016-06-07 | chandra.t
    Charged.

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    Website Estimate (Same Day Order) 
    Sales | 2016-06-07 | Justin | #52651 |

    Spoke with Sam – very nice – wanted to create a landing page for 2 locations – told him 15% per new location – went over old Gold Package – added social for $1,000 + $50/m – was about to go $4,500 + $3,875 (Second Location – 15% Off) but wanted to go Gold 1st without social – will add social on later – likes our work likes what he hears – wants to get started right away

    Old Gold: $3,500 + $99/m (videos)
    Social: $1,000 + $50/m
    15% Off Additional Locations in Future


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    Initial Contact 
    Sales | 2016-06-06 | Justin | #52609 |

    LM

    Found domain connected to his number’s google search


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  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-07-07
    Questionnaire: 2016-07-07
    Site Download/Site Sucker:
    Temporary Site: 2016-07-07
    Concept: 2016-06-23
    Approved: 2016-07-07
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-07-07
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2016-11-01
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-06-23
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-06-07
    2016-06-07
    Mobile
    Fluid Responsive
    2016-06-07

    Videos
    2016-06-07

    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-06-13 | Justin | Website Estimate for Belinda Ordered

    Gold - Site 1


    Initial: $99/m Payments of $1,749
    Monthly: $99/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map

    On-Site SEO

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Educational Videos

    High-Quality Videos for Patients

    Social Media Custom

    Facebook, Google Plus & Twitter

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x No Contract (Month to Month)

    Gold - Site 2 (15% Off)

    Regular Price:

    Initial: 2 Payments of 1487.5
    Monthly: $99/m

    Gold Package

    Everything on Gold Package Plus

    15% Off Initial (Reg. $3,500)

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: