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    sent doctor BRC logins 
    Notes | 2018-02-05 | Catherine C. | #117474 |

    Hi Dr. Hoang,

    Here is the login for your 2 business review accounts. You are welcome to add reviews on the backend of these 2 sites or send them to us and we would be happy to add them in for you. Please use the same login for both BRC links.

    http://businessreviewcentral.com/radiant-smiles-dental-care/

    http://businessreviewcentral.com/dr-bin-hoang/

    Email associated with account: radiantsmiles949@gmail.com
    Username: radiant-smiles-dental-care
    Password: 360_hoang1160

    Leave a Comment:

    add cerec review video closed
    Ticket: Website | 2018-02-01 | Catherine C. | #117383 |

    On these pages:
    – http://mysanjuancapistranodentist.com/san-juan-capistrano-cerec-crowns/
    – http://mysanjuancapistranodentist.com/patient-reviews/

    Add this video review:

    2018-02-01 | catherine.c
    emailed completed

    Leave a Comment:

    → closed
    Task: Website | 2018-01-25 | Belinda | #116884 |

    1. I will need you to add this testimonial to the reviews page and also on the veneers page.

    2. This one also in reviews and dental implants page.

    3. Update the team photos with attached

    2018-01-26 | catherine.c
    also add this video to reviews page: https://youtu.be/V8555iQBPfQ
    2018-01-26 | catherine.c
    emailed completed

    Leave a Comment:

    Form Recipient Update closed
    Task: Technical | 2018-01-15 | Belinda | #115440 |

    Please change all form recipients to this: drbinhoang@radiantsmilesdentalcare.com

    If you search client’s domain name, all of the forms should show up.

    2018-01-15 | chandra.t
    Completed, closing ticket.

    Leave a Comment:

    Appointment Button & Contact Page closed
    Ticket: Website | 2018-01-15 | Belinda | #115429 |

    1. On contact page, please add youtube video in place of the office hours: https://www.youtube.com/watch?v=V8555iQBPfQ&feature=youtu.be

    2. Add floating orange Appointments button above our reviews and link to contact page

    2018-01-15 | chandra.t
    Completed, closing ticket.

    Leave a Comment:

    Lanap Page closed
    Ticket: Website | 2018-01-09 | Belinda | #114406 |

    Add this video above the first video.  Also add to the patient reviews page – below the video on left side.

    Please add this video: https://youtu.be/LzTqvCs1zjk

    2018-01-12 | catherine.c
    emailed completed.
    2018-01-10 | developerdeepak
    I have added video in Lanap page. However when i added video in Patient reviews page and update the page everything gone from the page. Please suggest.
    2018-01-09 | belinda.t
    Also add to the patient reviews page.

    Leave a Comment:

    email 12.19 closed
    Ticket: Website | 2017-12-19 | Catherine C. | #111049 |

    I just noticed that the google reviews link is not working. It directs it to the website.
    Please fix. Thanks
    http://mysanjuancapistranodentist.com/patient-reviews/#

    also on my our team page,
    http://mysanjuancapistranodentist.com/san-clemente-dentist-team/

    You will be happily greeted by Antonette, Nancy, and Ana.

    2017-12-19 | catherine.c
    emailed completed.

    Leave a Comment:

    staff photo slider closed
    Task: Website | 2017-09-25 | Catherine C. | #90190 |

    On this page: http://mysanjuancapistranodentist.com/san-clemente-dentist-team/

    Create a staff photo slider. Use the staff photos from here:
    https://www.dropbox.com/sh/k2frcd0vy4rvfqp/AADdYARyeELzoN0ekDl-3Tpta?dl=0

    Remove current staff photo. Add slider here.

    Make sure vertical photos display full photo.  Please adjust photos in family slider too.  There are vertical photos that are displaying full view.

    2017-09-27 | catherine.c
    Family slider is missing.
    Staff photo slider still has not been created.
    2017-09-25 | catherine.c
    Family slider - increase height so photo #4 can be displayed fully.
    Staff photo slider was not created. Please create.

    Leave a Comment:

    create slider/replace photo closed
    Ticket: Website | 2017-09-22 | Catherine C. | #90011 |

    On this page: http://mysanjuancapistranodentist.com/san-clemente-dentist-team/

    1. Above the Our Staff header, create a full width gallery slider. Make sure there is space above and below slider to separate from the text. Add the following photos:

    1. https://photos.app.goo.gl/EgONFIwR06DawkWh2
    2. https://photos.app.goo.gl/ozyWRkNfskTq01su1
    3. https://photos.app.goo.gl/ZKfzXzAXmqRpA5Ab2
    4. https://photos.app.goo.gl/PQoHVt7i4oEh9EEf2
    5. https://photos.app.goo.gl/Ft1B6DqiaZStfFL22
    6. https://photos.app.goo.gl/iBDW3EokYlS2aBGY2

    2. Remove the old family photo on the same page. Replace with this one:
    https://photos.app.goo.gl/82spychlZ6e33Zy22
    Make this photo the same width as old photo.

    2017-09-25 | catherine.c
    see next ticket.
    2017-09-25 | catherine.c
    doctor wanted to use these photos.
    https://www.dropbox.com/sh/k2frcd0vy4rvfqp/AADdYARyeELzoN0ekDl-3Tpta?dl=0
    They have been replaced.

    Leave a Comment:

    mobile – adjust homepage photo closed
    Ticket: Website | 2017-09-22 | Catherine C. | #90003 |

    Mobile – adjust homepage photo so it shows a part of the desktop version photo. Attached is what it looks like now.

    2017-09-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Alias closed
    Task: Technical | 2017-06-27 | Chandra | #78433 |

    Set radiantsmilesdentalgroup.com as an alias.

    2017-06-27 | chandra.t
    Set to charge 12/31/17 for $25/y for alias.

    Leave a Comment:

    replace homepage photos closed
    Ticket: Website | 2017-06-09 | Catherine C. | #77295 |

    1. Remove top photo with ocean and boat.
    Use this photo – https://www.dropbox.com/s/evkpvyrltngydck/IMG_6826.jpg?dl=0
    Make sure most of photo is showing.

    2. Footer – Remove office photo with stone wall.
    Use this photo – https://www.dropbox.com/s/u56e7srlcm8141r/IMG_6883.JPG?dl=0

    2017-06-12 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    size of office photos closed
    Ticket: Website | 2017-06-07 | Catherine C. | #77154 |

    http://mysanjuancapistranodentist.com/our-san-clemente-office/

    Please use the slider module.  There is one set up already on this page.  Please add all full size original photos to this slider module.  Order them the same as listed here (first 3 photos have already been added to slider):
    For each photo in WP, please add alt tag name when in Media Library.  See the first 3 photos, there is office1, office2, office3.  Please continue the naming pattern.

    https://goo.gl/photos/EaBsnbAbgoUKqiUM6
    https://goo.gl/photos/7CWGazjjb7LWdo7z5
    https://goo.gl/photos/zMhP7CUHXXrNwzdg7
    https://goo.gl/photos/5tY5vhQt2y34zs8c6
    https://goo.gl/photos/bw4i1NwwNR22ksD8A
    https://goo.gl/photos/fFrSHABUB8gAtSgNA
    https://goo.gl/photos/dE4Rtem3Np9ZXUeHA
    https://goo.gl/photos/2eWCznd3UNhS5g7u7
    https://goo.gl/photos/zNjffDdQWrDGg9A87
    https://goo.gl/photos/KuDo7RBTWyggp8kA7
    https://goo.gl/photos/A9gLjem3gdb5Hd3x5
    https://goo.gl/photos/cfhexq9fzPn99zSB8
    https://goo.gl/photos/5GmzwGU8u6Uc2Z5g7
    https://goo.gl/photos/agFuGPxNr8cBxtJ48
    https://goo.gl/photos/XF6fysrEoVsPWZVc8
    https://goo.gl/photos/5Pp1PzSrvk9hMade6
    https://goo.gl/photos/dT8k9LjMSwYfUvC2A
    https://goo.gl/photos/DSGNJjTLbNbjXVpd6
    https://goo.gl/photos/MyXYbBMWAMQWkRih9
    https://goo.gl/photos/QiEPocoUiBgnmLcF9
    https://goo.gl/photos/3FWD9FH1TFTfkcBa8
    https://goo.gl/photos/fg2AKtm5PiZvE5zg7
    https://goo.gl/photos/Prse9CtY9xCakDjf6
    https://goo.gl/photos/QdmofSfv9FtzBUSq7
    https://goo.gl/photos/AMyMpeSjiEZWNhbH9
    https://goo.gl/photos/q2Ct9437AH8uhhaVA
    https://goo.gl/photos/Xc3C3cF5w7R9gXNC9

    There should be no need to crop photos if all the same size.

    2017-06-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-09 | developerhaseeb
    Gallery is updated... images were needed to crop.. as all were of different dimensions .. i have make them square and crop proplery .. thanks
    2017-06-07 | catherine.c
    Please reread this ticket. It has been updated to help make it easier for you to make the changes.

    Leave a Comment:

    check site in IE closed
    Task: Website | 2017-06-06 | Catherine C. | #77083 |

    Homepage photos and office page sliders not all showing up in IE. Please look through site and check to make sure all photos are displaying.

    2017-06-07 | developerbrijesh
    Done please check.

    Leave a Comment:

    Photo Cropped closed
    Task: Website | 2017-06-06 | Danny | #77024 |

    Dr H request to contact him regarding the recently added photos. He mentioned if it is possible to have the slideshow show more of the images bc it is cropping off a lot of the photos.

    http://mysanjuancapistranodentist.com/our-san-clemente-office/

    2017-06-06 | catherine.c
    called doctor and mentioned we will fix slider.

    Leave a Comment:

    Photo Gallery closed
    Ticket: Website | 2017-05-25 | Danny | #76391 |

    For this page: http://mysanjuancapistranodentist.com/our-san-clemente-office/
    Hide old slider.  Create new one that’s full size.  Use the following photos.

    Please create a slider.  Add these photos in this order:

    https://goo.gl/photos/EaBsnbAbgoUKqiUM6
    https://goo.gl/photos/7CWGazjjb7LWdo7z5
    https://goo.gl/photos/zMhP7CUHXXrNwzdg7
    https://goo.gl/photos/5tY5vhQt2y34zs8c6
    https://goo.gl/photos/bw4i1NwwNR22ksD8A
    https://goo.gl/photos/fFrSHABUB8gAtSgNA
    https://goo.gl/photos/dE4Rtem3Np9ZXUeHA
    https://goo.gl/photos/2eWCznd3UNhS5g7u7
    https://goo.gl/photos/zNjffDdQWrDGg9A87
    https://goo.gl/photos/KuDo7RBTWyggp8kA7
    https://goo.gl/photos/A9gLjem3gdb5Hd3x5
    https://goo.gl/photos/cfhexq9fzPn99zSB8
    https://goo.gl/photos/5GmzwGU8u6Uc2Z5g7
    https://goo.gl/photos/agFuGPxNr8cBxtJ48
    https://goo.gl/photos/XF6fysrEoVsPWZVc8
    https://goo.gl/photos/5Pp1PzSrvk9hMade6
    https://goo.gl/photos/dT8k9LjMSwYfUvC2A
    https://goo.gl/photos/DSGNJjTLbNbjXVpd6
    https://goo.gl/photos/MyXYbBMWAMQWkRih9
    https://goo.gl/photos/QiEPocoUiBgnmLcF9
    https://goo.gl/photos/3FWD9FH1TFTfkcBa8
    https://goo.gl/photos/fg2AKtm5PiZvE5zg7
    https://goo.gl/photos/Prse9CtY9xCakDjf6
    https://goo.gl/photos/QdmofSfv9FtzBUSq7
    https://goo.gl/photos/AMyMpeSjiEZWNhbH9
    https://goo.gl/photos/q2Ct9437AH8uhhaVA
    https://goo.gl/photos/Xc3C3cF5w7R9gXNC9

    ORIGINAL TICKET:

    Catherine, please talk to me regarding this before you start:

    “Here is a google photos link to photos of office. I will take more and send you later. Thanks
    Bin Hoang
    https://goo.gl/photos/KQXr8n6zs4eA6MWQA

    Sent from my iPhone”

    2017-06-06 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-06-06 | developerhaseeb
    Each image is of different dimension almost.. i have cropped them all to make same size... so now slider is showing up properly.. .if you want to have it more height... Then slider will show different dimensions each time.. when load new slide. thanks
    2017-06-06 | catherine.c
    Reopening ticket. Please increase height of office gallery slider. Doctor would like to see more of each photo.
    2017-06-05 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-31 | belinda.t
    Please check again, you have been added to the site.
    2017-05-28 | developerhaseeb
    i am unable to login to site. please send me working wordpress login ` thanks

    Leave a Comment:

    Add Page closed
    Task: Website | 2017-05-23 | Chandra | #76236 |

    For this site:  binhoang.360sites.net

    – Please add http://content.360sites.net/gum-surgery/ content.
    – Homepage, link Learn more about us button to http://mysanjuancapistranodentist.com/our-san-clemente-office/

    Leave a Comment:

    PPC (New Order) closed
    Task: Sales | 2017-05-23 | Danny | #76233 |

    PPC: $500/m

    San Juan Capistrano, CA – 3-5 miles

    Dentist, Cosmetic Dentist: http://mysanjuancapistranodentist.com/san-clemente-dentist-team/
    Dental Implants: http://mysanjuancapistranodentist.com/dental-implants/
    Laser Dentistry, LANAP: http://mysanjuancapistranodentist.com/san-juan-capistrano-lanap/
    Pinhole Gum Surgery, Gum Surgery: (can you open a ticket to add “GUM SURGERY” page to his site: http://content.360sites.net/gum-surgery/
    Cerec, Same day crowns: http://mysanjuancapistranodentist.com/category/services/
    ClearCorrect, clear braces: http://mysanjuancapistranodentist.com/san-juan-capistrano-clear-correct-braces/
    Pinhole

    2017-06-06 | chandra.t
    Campaign charged.
    2017-06-06 | chandra.t
    I've called and emailed multiple times.
    2017-06-06 | danny.n
    cahn, have you tried calling him for the security code? i see the alert.

    Leave a Comment:

    Map Pin Location closed
    Task: Website | 2017-05-03 | Danny | #74966 |

    Jan, client f/u with me today regarding the PIN… have we gotten a response regarding the PIN locator which is across the street?

    I know you had submitted before in the past but what is the next step? LMK so i can update client. Thx.

    2017-05-05 | jan.s
    Google Maps was updated and the pin was officially moved. Followed up via email to provide updates, closing task.
    2017-05-04 | jan.s
    Requested a revision for Google Maps. Followed up via email and CC'd Danny to provide a status update, currently waiting for an update from Google.
    2017-05-03 | danny.n
    can you please email him and cc me in the email with an update. Also what is the next course of action to get this escalated. he said its becoming an issue with his patients.

    Leave a Comment:

    Update Forms closed
    Ticket: Website | 2017-05-01 | Danny | #74665 |

    Hi guys,
    These are the new online forms. Please replace this for my website. Let me know when it’s updated. Thanks
    Bin Hoang

    Radiant Smiles Dental Care
    949-366-1160

    Adult form: http://yapi.me/co?m=5cvcd325ww08w
    Child Form: http://yapi.me/co?m=a9zrz525wyxyg
    “

    2017-05-02 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-05-01 | developerhaseeb
    will be done.. thanks
    2017-05-01 | jan.s
    Followed up via email, quoted one to three business days to complete.

    Leave a Comment:

    Google Map closed
    Task: Website | 2017-02-22 | Belinda | #69996 |

    Client location is new so Google hasnt created a building picture yet, but can we submit to Google the new pin marker? Ask me, I’ll show you the actual location.

    2017-02-24 | jan.s
    I submitted a requested for Google support to contact me and I'm currently waiting for a response. I have also transferred this to the social media notes on CP, closing this task.

    Leave a Comment:

    Office Photos closed
    Ticket: Website | 2017-02-21 | Danny | #69927 |

    Please add these photos to his Office Page.  Add slider centered at top of page.  Same size as video on this page.

    https://www.dropbox.com/sh/p9s73anvkylztab/AAC7xVgn_qCdkIvv53hdeF0ga?dl=0

    2017-02-24 | catherine.c
    emailed completed.
    2017-02-24 | developerbrijesh
    we have fix this please check
    2017-02-23 | rod.l
    The first few images are the same. Please fix.
    2017-02-23 | developerbrijesh
    done please check if you have any changes then guide us.

    Leave a Comment:

    Photos for G+ closed
    Task: Social | 2017-02-21 | Danny | #69926 |

    Jan, please add these photos to his G+ profile

    https://goo.gl/photos/sfEvpd2RDhWGNxdf7

    2017-02-21 | jan.s
    The photos have been added to his Google+ business page, closing task.

    Leave a Comment:

    G+ Link closed
    Task: Website | 2017-02-21 | Danny | #69921 |

    Jan, please update the G+ link on the site with this one: https://www.google.com/maps/place/Radiant+Smiles+Dental+Care/@33.5106932,-117.6253488,13z/data=!4m8!1m2!2m1!1sRadiant+Smiles+Dental+Care!3m4!1s0x0:0xb6ebd74f82d9eb60!8m2!3d33.5026656!4d-117.6507103

    Please let me know once done.

    2017-02-21 | jan.s
    Closing task.
    2017-02-21 | jan.s
    Updated sidebar link as well.
    2017-02-21 | jan.s
    Updated G+ link, please review.

    Leave a Comment:

    Email: Social is Ready 
    Design | 2017-02-13 | Jan S. | #69294 |

    Hello Dr. Hoang,

    Your Google+ business page was created and added to your website. To share your page with your patients, please see the link below:

    Google Plus: https://plus.google.com/102477785014023900324

    If and when you would like to make an update to this page, please submit a ticket. However to directly manage these accounts, please provide the following:

    1. Google: Please provide a Gmail account that you are currently using. We will also add that account as a manager and Google will send you an email to confirm management of the profile.

    Thank you and let us know if you have any questions!

    Jan
    jan.s@optimized360.com

    Leave a Comment:

    Reviews icons & pages closed
    Ticket: Website | 2017-02-02 | Catherine C. | #68646 |

    1. Add floating buttons on right side of screen – same as this –
    https://www.dropbox.com/s/f3to7xsyy5unnlz/reviewsscreen1.jpg?dl=0
    – Leave G+ link blank
    – Link Yelp icon to – https://www.yelp.com/biz/radiant-smiles-dental-care-san-clemente-2

    2. http://mysanjuancapistranodentist.com/patient-reviews/
    – move paragraph to the left, add a form for reviews.
    – unlink G+ icon
    – reduce the size of those videos in half, place them side by side.
    – Add 4 good reviews from Yelp and place it above the videos below the paragraph there. Add the Yelp icon with stars next to each review.

    Send to Danny for review.

    2017-02-08 | catherine.c
    Emailed doctor completed.
    2017-02-08 | danny.n
    also, remove the IG icon. When updating the FB link, please update the FB in the top header too.
    2017-02-08 | danny.n
    link his fb from his other site: http://radiantsmilesdentalcare.com/
    2017-02-08 | catherine.c
    Please review.
    2017-02-04 | developerbrijesh
    #1 completed please check
    for #2 when we update the page the iframe video and google review are gone so what we do.

    Leave a Comment:

    G+ Setup closed
    Task: Website | 2017-02-02 | Danny | #68608 |

    Can you please setup another G+listing but under his name. Please talk to me regarding this first.
    Thanks.

    2017-02-07 | jan.s
    The notes have already been transferred to CP, closing this task.

    Leave a Comment:

    Review Management closed
    Task: Social | 2017-02-02 | Danny | #68607 |

    Please create 2 listings.

    1: Radiant Smiles Dental Care
    2. Dr. Bin Hoang

    Grab the reviews from http://mysanjuancapistranodentist.com/patient-reviews/ and from yelp. Distribute 10 on each one.

    Let me know when done so i can review. Thx Jan.

    2017-02-07 | jan.s
    The Business Review Central profiles for Radiant Smiles Dental Care passed review, closing task.
    2017-02-07 | danny.n
    looks good. I've emailed him providing him the links and instructions in the future to add more himself when he gets new ones.
    2017-02-07 | danny.n
    looks good. I've emailed him providing him the links and instructions in the future to add more himself when he gets new ones.
    2017-02-07 | jan.s
    The Business Review Central profiles for Radiant Smiles Dental Care have been submitted to review. Used current information from their website. Uploaded 10 different reviews from Google+ and Yelp for each profile. Unable to have the location show on Google Map banner for both profiles. Both profiles have been linked to the website.

    Leave a Comment:

    Contact Form closed
    Ticket: Website | 2017-02-02 | Danny | #68606 |

    Please add a form on each of the 5 services located under “Services”. Please label each of the form so dr would know where they are coming from. These will be landing pages for future PPC.

    2017-02-06 | catherine.c
    Forms added to pages. Emailed doctor completed.
    2017-02-03 | developerbrijesh
    we have create form but we have not permission to add form iframe here form deatls and form url.
    Username:- developerbrijesh
    Pass:- admin123
    https://form.jotform.me/70332290552449
    https://form.jotform.me/70332956442456
    https://form.jotform.me/70332030591444
    https://form.jotform.me/70332346006445
    https://form.jotform.me/70332932260448

    Leave a Comment:

    Review & Social Button closed
    Task: Website | 2017-01-31 | Danny | #68372 |

    Catherine, can you add the floating button with Reviews and social icons on the right side similar to that client we had discussed the other day?

    Jan is working on his G+ link so just add it but don’t link it yet. Add his yelp icon too (refer to his other site which will be his old site: http://radiantsmilesdentalcare.com/patient-reviews/

    On the reviews page: can you add a review submission form. http://mysanjuancapistranodentist.com/patient-reviews/

    remove the current G+ link there but leave that icon there.

    Also, i notice spacing issue in the text there “treating periodontitis”

    reduce the size of those videos in half, place them side by side. Grab some good reviews on Yelp and place it above the videos below the paragraph there. Add the Yelp icon with stars next to each.

    Place the review submission form aligning it to the right of the paragraph that is there now.

    Please let me review when done. Thx

    2017-02-02 | catherine.c
    blog linked in top menu.
    2017-02-02 | catherine.c
    See ticket #68646
    2017-02-02 | danny.n
    Please add a BLOG menu in the header before Contact. Link it to: http://sanclementedentist.blogspot.com/

    Leave a Comment:

    Marketing Analysis closed
    Task: Sales | 2017-01-31 | Justin | #68357 |

    Danny please review and send

    Radiant-Smiles-
    2017-02-21 | danny.n
    Ticket has been completed. Closing ticket.
    2017-02-15 | danny.n
    extending this task because we're waiting on his office to officially open to possibly start on PPC. Recommended $1,500/m.
    2017-01-31 | danny.n
    thank you. He's coming to the office this week to meet with me to discuss marketing strategies. Will update you.

    Leave a Comment:

    Competitor’s Analysis (PPC) closed
    Task: Sales | 2017-01-31 | Danny | #68338 |

    Please do a competitor’s analysis.

    Leave a Comment:

    Jotform Recipients closed
    Task: Website | 2017-01-31 | Danny | #68337 |

    Can you please make sure these 2 email address are the recipients for the jotform:

    radiantsmiles949@gmail.com
    binhoangdds@gmail.com

    2017-01-31 | catherine.c
    radiantsmiles949@gmail.com was missing from both appt & contact forms. This email has been added.

    Leave a Comment:

    G+ Login Credentials closed
    Task: Social | 2017-01-31 | Danny | #68335 |

    Jan, can you please talk to me regarding this. We need to clean up the G+ and get 1 claimed and verified. It seems he had a listing for his old office in San Clemente which somehow is “permanently closed”, we want to see if we can reactivate that to preserve the reviews/history for the new office.

    binhoangdds@gmail.com
    binnism1

    radiantsmiles949@gmail.com
    binnism1

    2017-01-31 | jan.s
    Updated notes on CP.
    2017-01-31 | jan.s
    Spoke with Danny and we shall create a new Google+ business page instead, closing this task.

    Leave a Comment:

    Revisions closed
    Ticket: Website | 2017-01-30 | Danny | #68315 |

    “Please update the address to include “#11”.

    Address needs to say:

    27514 Calle Arroyo #11
    San Juan Capistrano, CA 92675

    For CEREC page, please add “san clemente same day crowns” in the metatag

    Please make sure the appointment form submission is delivered to both radiantsmiles949@gmail.com and also binhoangdds@gmail.com”

    2017-01-31 | catherine.c
    Emailed doctor completed.

    Leave a Comment:

    Web Edits via Phone Call closed
    Ticket: Website | 2016-10-26 | Desirae.G | #61940 |

    Please add to entire website.
    add phone #: 949-366-1160
    add email: radiantsmiles949@gmail.com

    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Replace OC with San Juan Capistrano closed
    Task: Website | 2016-07-29 | Danny | #56107 |

    Please do a find/replace for all the terms “Orange County” with “San Juan Capistrano”

    Currently it is showing all over in the metatag titles and also in the H1’s of the different services.

    please let me know when done. Thanks.

    2016-07-29 | catherine.c
    metatags & H1s updated. Let me know if I missed any. Thanks.

    Leave a Comment:

    Going Live Items 
    Task: Social | 2016-07-28 | Belinda | #56054 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    Leave a Comment:

    Email: Your Website is Live 
    Design | 2016-07-28 | Belinda | #56053 |

    Hello Dr. Hoang,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://mysanjuancapistranodentist.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready | 2016-07-28 | Belinda | #56052 |

    Hello Dr. Hoang,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://mysanjuancapistranodentist.com

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://mysanjuancapistranodentist.com/wp-login.php?action=lostpassword

    Username: binhoang

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready | 2016-07-28 | Belinda | #56051 |

    Hello Dr. Hoang,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://mysanjuancapistranodentist.com

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://mysanjuancapistranodentist.com/wp-login.php?action=lostpassword

    Username: binhoang

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com

    Leave a Comment:

    Gallery Post closed
    Task: Other | 2016-07-27 | Danny | #55960 |

    please create

    2016-07-29 | catherine.c
    http://optimized360.com/?p=16870&preview=true

    Leave a Comment:

    G+ closed
    Task: Social | 2016-07-27 | Danny | #55942 |

    Jan, please talk to me. We need to get this setup/claimed

    This is my brother in law. Thank you.

    2016-08-10 | jan.s
    I emailed Dr. Hoang about setting up his Google+ business page, I have updated the CP Notes so closing this task.

    Leave a Comment:

    REvisions closed
    Ticket: Website | 2016-07-27 | Danny | #55941 |

    “1. Change the “call now: 800-997-9368” to “Opening Jan 2017” for now. As Dr. Hoang, knows more about the date since it is in building phase, he’ll update you on the date.
    2. Services tab, I need to add drop down selections for the procedures that Dr. Hoang promotes heavily which is “Dental Implants”, “Lanap”, “Cerec”, “clear correct” along with all the other general dentistry services (refer to radiantsmilesdentalcare.com”
    3. Those 4 services i mentioned in #2, I need the metatags to say “Radiant Smiles Dental Care – San Juan Capistrano Dental Implants” for the dental implants page and with the same structure for LANAP, CEREC, TWILIGHT, and CLEAR CORRECT pages.
    4. G+, please have JAN get this setup, claimed and verified asap. Have JAN talk to me. The whole purpose is to get all this expedited by the time the office opens so it can start building history on Google.
    5. Reviews section on HOME Page: add the review and videos on the other site: http://radiantsmilesdentalcare.com/patient-reviews/
    6. Our Office page: add the video here to the OFFICE page on the new site: http://radiantsmilesdentalcare.com/our-san-clemente-office/
    7. Reduce all the i think H2 font size, its too big, if you see “radiant smiles dental care” text here, its huge: http://mysanjuancapistranodentist.com/contact/
    ”

    PLEASE talk to Danny with any questions and let Danny see. Danny will update the client.

    Leave a Comment:

    Send for Review closed
    Task: Other | 2016-07-22 | Marvin A. | #55622 |

    Sent on July 11th — delayed due to surge. Please try to get as soon as possible. Let me know when so I can update the client on a projected date.

    Leave a Comment:

    Dr. Approved 
    Complaint Design | 2016-07-11 | Marvin A. | #54842 |

    Talked to him on the phone and went over the design. Had no complaints. He will be sending me his logo.

    Leave a Comment:

    Create Tempsite (Dr. Approved) closed
    Task: Other | 2016-07-11 | Marvin A. | #54841 |

    Create tempsite and install construction page.

    Dr needs to put in google meta tag to confirm domain for business emails.

    2016-07-13 | desirae.g
    Content has been added to tempsite, with the exception of practice phone # and email.
    2016-07-13 | marvin.a
    created tempsite.
    2016-07-11 | marvin.a
    Add meta tag meta name="google-site-verification" content="C0CXCvbhuNN2HJdr2Bs2xQrWOenzSgm80iT76jGoqWY" />

    Leave a Comment:

    Website Design (New Design Project) closed
    Task: New Project | 2016-06-01 | Danny | #52344 |

    – Moving his San Clemente office to San Juan Capistrano. His current site/acct with us will be active and forwarded to this new site/location.

    – office not open until around Jan 2017, getting site up to start building history on Google.
    – the area is very spanish (mission style) so the site will be particular to the area.
    – services will be the same as radiantsmilesdentalcare.com

    2016-06-16 | marvin.a
    Sure, thanks for heads up and extension.
    2016-06-16 | danny.n
    Marvin, can we get a draft concept ready for review by mid next week? please make sure it is spanish mission style with i believe palm trees. google "San juan capistrano" and look at some of the images to get an idea on the style. thanks.
    2016-06-08 | marvin.a
    Domains are registered.
    2016-06-08 | danny.n
    marvin, please register mysanjuancapistranodentist.com (main) and also radiantsmilesdentalgroup.com (alias). please confirm
    2016-06-08 | danny.n
    Marvin, I also need to have Jan start setting up a G+ listing for them. Its a new office so it will need to get a listing created, claimed and verified.
    2016-06-08 | danny.n
    marvin, i've added his practice address. for ph, use his current ph from the radiant practice and in the header, put "Opening Jan 2017"
    2016-06-08 | danny.n
    Marvin... can you start on this. please talk to me before starting. u don't need to contact him.
    2016-06-02 | danny.n
    Marvin, come talk to me so i can give you a direction on this project. no need to contact him initially

    Leave a Comment:

    Website Design (New Order) closed
    Task: Accounting | 2016-06-01 | Danny | #52343 |

    Website: $2,000 + $78/m

    2016-07-27 | chandra.t
    Monthly fees waived until 2017 per Danny.
    2016-06-17 | chandra.t
    Doctor updated CC via phone (Amex ending in 001). Charged.
    2016-06-08 | chandra.t
    CC unable to process, emailed doctor past due $2000 for website design.
    2016-06-08 | danny.n
    charge $2,000 in full btw (1 payment)
    2016-06-08 | danny.n
    Chan, please go ahead and charge his credit card on file for $2,000. For the monthly, we'll charge this when his office opens in Jan 2017. I'll let you know. let me know when done.
    2016-06-02 | danny.n
    Chan, I'll confirm the credit card to use for this account. please f/u with me next week.

    Leave a Comment:

  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved: 2016-07-11
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-07-28
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2016-07-28
    Analytics Setup: 2017-05-08
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None

    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2017-05-23
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-06-08
    2016-06-17
    Mobile
    Fluid Responsive
    2016-06-08

    Videos


    Marketing
    2017-05-23

    Reputation

    2017-02-02
    2017-02-02
    Facebook


    Google Plus
    2016-06-08

    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan