Dental Innovations, PA

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    Profile ID: 102238




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

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    left msg for Allison 
    Notes | 2018-03-06 | Catherine C. | #118533 |

    Allison needs to send us widget code for scheduling. Left message at front desk.

    This note also recorded in amo


    2018-03-06 | catherine.c
    code received - ticket created in amo

    Leave a Comment:




    Team Page closed
    Ticket: Website | 2018-01-10 | Belinda | #114669 |

    Under “Meet the Team”. I need you to change this to “Meet Our Hygienists”. Then remove Adianne Ellison and Alex Carr.

    Keep Leah, Vanessa and Danielle up on the site.


    2018-01-11 | catherine.c
    emailed completed.

    Leave a Comment:




    SSL (Project) closed
    Task: Technical | 2017-09-29 | Danny | #91947 |

    Belinda, please start on this ONLY once the PAST DUE is situated. I’ve told chan to notify you .


    2017-10-02 | rod.l
    Certificate purchased and added.
    2017-10-02 | chandra.t
    Client paid past due, please proceed.

    Leave a Comment:




    SSL (New Order) closed
    Task: Accounting | 2017-09-29 | Danny | #91942 |

    SSL: $100 + $385/year

    “Go ahead and get this done. Thanks.

    Cathy Manroe, Business Manager”


    2017-10-02 | chandra.t
    Re-ran CC, yearly payment processing. Charged.
    2017-09-29 | chandra.t
    Charged $100 initial fee, annual was not able to process, emailed Cathy.
    2017-09-29 | danny.n
    Chan, please notify Belinda once this is situated so she can start on the SSL. she will await for your confirmation.
    2017-09-29 | danny.n
    chan, please contact her if cc doesn't work.

    Leave a Comment:




    does not want – Google Security closed
    Task: Other | 2017-09-28 | Catherine C. | #91441 |

    Cathy called – does not want to pay for additional service. Thinks we are trying to sell her extra services. Not sure if you need to call her back. She mentioned she’s hard to get a hold of during the day.
    913-236-8899


    2017-09-29 | danny.n
    Had quoted her $485 + $385/year. Explained to her again the reason for this. Based on her "past due" and her comment, i've offered her $100 + $385/year to get this situated. Waiting on her response.
    2017-09-29 | danny.n
    "What is the fee to do this? Is this a one time fee? Per the credit card machines, we bought a new one last and paid a one time fee. "
    2017-09-28 | danny.n
    Ticket has been completed. Closing ticket.
    2017-09-28 | danny.n
    sent her an email based on her comment above. Gave her clarification to most of her concerns (hopefully). Will not quote until she receives the email and get a response.

    Leave a Comment:




    Past Due 
    Accounting | 2017-09-27 | Chandra | #91213 |

    Email past due $99 for web.


    2017-09-29 | chandra.t
    Called Cathy, she asked to re-run CC, paid past due.
    2017-09-29 | danny.n
    Chan, just fyi. Read the post above. I'll update you as well. Thanks.

    Leave a Comment:




    add bios closed
    Ticket: Website | 2017-09-21 | Catherine C. | #89480 |

    On this page: http://smilesofshawnee.com/meet-the-team/

    After Alex – Insurance Coordinator

    Photos are here: https://www.dropbox.com/sh/xrl8d2v3w5zyxju/AAABUOgc9YErwM1_YXeLeYhTa?dl=0

    Each photo is labeled with name.  Update Adrianne’s photo.

    Add bios in this order. Keep same text formatting.

    Leah

    Leah is our Lead Hygienist. While being a native to the Kansas City area, Leah attended Whittier College, in Los Angeles, California for her undergraduate degree. With a major in Spanish and Latin American History, Leah spent two years in Guatemala as a Peace Corps volunteer. As she returned to Kansas City, Leah attended Concorde Dental Hygiene School and has been practicing dental hygiene since 2015. Leah comes from a family of dentists, from her grandfather, mother, father, uncle, and even cousins! She started working in the family office since age fourteen, although if you ask her mother, Leah has been a dental hygienist “in training” since the womb.

    Danielle

    Danielle has been working in dentistry for over eight years now. She first started in orthodontics before returning to school to pursue her dream of becoming a dental hygienist. One of the things she enjoys the most is seeing how changing a patients’ smile can transform their life. In addition, Danielle loves building relationships with patients’ in order to make their visits a more comfortable experience. Danielle is the proud mother of a 3 year old little girl named, Falyn. In any free time, Danielle enjoys listening to live music and volunteering at local dental events.

    Vanessa

    Vanessa was born and raised in Olathe, Kansas. She always knew she wanted to enter the dental field, after she graduated high school that’s just what she did! Vanessa has now worked in the dental field for six years and has worked as a receptionist, dental assistant, and now a dental hygienist. Vanessa graduated from Johnson County Community College Dental Hygiene Program. In her spare time, Vanessa loves to travel, she has been to 43 states and over 15 countries! Vanessa hopes to make it to all 50 states before the age of 30.


    2017-09-25 | catherine.c
    Ticket has been completed. Closing ticket.

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    remove info closed
    Ticket: Website | 2017-07-31 | Catherine C. | #80671 |

    Please take down Kathy’s info.


    2017-07-31 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add schedule appt link closed
    Ticket: Website | 2017-07-18 | Catherine C. | #79867 |

    Remove Book an Appt form on homepage. Add the following code for schedule an appt. Add this to the left of Contact Us Today button in blue header bar.


    2017-07-20 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    change jotform email closed
    Ticket: Website | 2017-07-18 | Catherine C. | #79811 |

    change jotform email address to om@smilesofshawnee.com for this Book Appt homepage form.


    2017-07-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-18 | developerabdullah
    the jotform admin pannl
    2017-07-18 | developerabdullah
    we have to change it from inside.
    2017-07-18 | catherine.c
    https://form.jotform.me/62062168490455

    Leave a Comment:




    add CareCredit logo closed
    Ticket: Website | 2017-06-21 | Catherine C. | #78088 |

    On this page : http://smilesofshawnee.com/office/

    Add this logo centered above the iCare logo.
    https://www.dropbox.com/s/ihfz6oba9291sjd/Care-Credit-Logo.png?dl=0


    2017-06-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-21 | developersohan
    where is the logo?

    Leave a Comment:




    add icare banner closed
    Ticket: Website | 2017-06-15 | Catherine C. | #77707 |

    See PDF in this dropbox link for directions:
    https://www.dropbox.com/sh/3hfw47xi35x4793/AAA9xkdiDPFlr4oGqZq-Daf1a?dl=0

    Add iCare Banner on this page:
    http://smilesofshawnee.com/office/

    Place it below the Insurance and Payment Options header. Center the image.


    2017-06-20 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    update Dr. Clemons bio closed
    Ticket: Website | 2017-06-08 | Catherine C. | #77206 |

    ** wait on past due**

    Dr. Clemons has taken numerous postgraduate education courses, with recent training in full-mouth reconstruction, root canals, and dentures. His commitment to lifelong education means that he is constantly evaluating emerging dental methods and technologies in order to provide his patients with the best results possible. Dr. Clemons provides these excellent results while also focusing on the patient’s comfort and employing the least invasive methods of treatment.

    Dr. Clemons is an active participant in the community, recognized for his work raising funds for Synergy Services, a battered-women’s shelter. He has been interviewed by KCTV5 about the DIAGNOdent, a laser cavity detection device. In his spare time, he enjoys spending time with his son and building Medieval armor. He also serves as a parishioner at Holy Cross Church.


    2017-06-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-09 | chandra.t
    Past due paid, please proceed with edit.
    2017-06-08 | catherine.c
    emailed Cathy reminder about past due.

    Leave a Comment:




    PDF – create fillable fields closed
    Task: Website | 2017-05-11 | Catherine C. | #75497 |

    For these 2 PDFS, add in text fields so users can type in info.

    1. Adult Patient Form – https://www.dropbox.com/s/gk1cw7nfg1eyl7m/ADULT%20PATIENT%20INFORMATION-new%20one.docx?dl=0

    2. Pediatric Patient Form –
    https://www.dropbox.com/s/gk1cw7nfg1eyl7m/ADULT%20PATIENT%20INFORMATION-new%20one.docx?dl=0

    Please save new PDFs in this folder:
    https://www.dropbox.com/sh/4v2cichga6r3ivm/AADXxrwdSeHfvyRf0idqusnXa?dl=0


    2017-05-18 | catherine.c
    Reviewed. All fields ok.
    2017-05-11 | catherine.c
    Thanks Charles. I will review.
    2017-05-11 | charles.b
    Fillable Forms Created and saved in specified dropbox folder. Please take a look when you have a minute just to have another pair of eyes check it out.

    Leave a Comment:




    fillable forms closed
    Task: Website | 2017-03-23 | Catherine C. | #72098 |

    Please charge $199 per form. Cathy ordered 2 forms. Reference ticket “create fillable fields”.


    2017-06-09 | chandra.t
    "Try again tomorrow. The payment should have hit today." - Re-ran CC Visa ending in 7007 and payment processed. Charged.
    2017-06-08 | chandra.t
    Cathy provided security code but payment still unable to process, emailed for different form of payment or to check with banking institution.
    2017-05-18 | catherine.c
    Fillable forms ready here:
    https://www.dropbox.com/sh/oglme4b4ixoz6qd/AADKvOXhqI0pR_Qcqxde_FP1a?dl=0
    Waiting on past due.
    2017-05-11 | catherine.c
    Cathy emailed saying she doesn't like online forms. Will create fillable PDF after she pays past due.
    2017-04-19 | chandra.t
    Called and spoke to Cathy, mentioned to email again and she will get back to me in 2 days.
    2017-04-19 | alec.j
    Chandra, please call the client it looks they are not aware of the account paused, however, the site is live.
    2017-04-10 | catherine.c
    Emailed Cathy reminder to review the online forms from previous email I sent her and contacting us for payment.
    2017-03-27 | chandra.t
    Called and spoke to Cathy, mentioned she was swamped and to email her again.
    2017-03-23 | chandra.t
    Emailed Cathy for security code.

    Leave a Comment:




    add banner to top menu closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71833 |

    1. homepage top menu. add a banner like this site to top of header. Make sure background of this banner is bright, make text flashing. Colors will need to go well with rest of site.
    https://www.theflawlesssmile.com/

    2. fixed top menu
    When page is scrolled, add same banner above the fixed menu.

    3. Check mobile site make sure the banner displays correctly.


    2017-03-23 | catherine.c
    emailed completed.
    2017-03-23 | catherine.c
    Belinda quoted $199. Danny said to waive fee due to client unhappy about charging for this edit.
    2017-03-22 | developerbrijesh
    done please check if you have any changes then tell us

    Leave a Comment:




    create fillable fields closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71829 |

    For these 2 PDFS, add in text fields so users can type in info.

    1. Adult Patient Form – https://www.dropbox.com/s/gk1cw7nfg1eyl7m/ADULT%20PATIENT%20INFORMATION-new%20one.docx?dl=0

    2. Pediatric Patient Form –
    https://www.dropbox.com/s/gk1cw7nfg1eyl7m/ADULT%20PATIENT%20INFORMATION-new%20one.docx?dl=0


    2017-03-24 | catherine.c
    emailed Cathy we have created online forms.
    2017-03-22 | developerbrijesh
    we have create these for here is form url
    https://form.jotform.me/70791184654463
    https://form.jotform.me/70792021949461
    2017-03-21 | developerbrijesh
    still working.

    Leave a Comment:




    edit promos closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71780 |

    smilesofshawnee.com/promotions/

    1. 2nd promo – change “Hygine” to Cleaning.

    2. Update time where it says “Valid only Mon-Thurs 10 am to 2 pm”


    2017-03-23 | catherine.c
    emailed completed.
    2017-03-21 | developerbrijesh
    done please check

    Leave a Comment:




    create promos closed
    Ticket: Website | 2017-03-13 | Catherine C. | #71325 |

    Create 2 promos for this page:  http://smilesofshawnee.com/promotions/

    Promo 1:
    Use this photo: https://www.dropbox.com/s/evxm9cmhwjp055v/shutterstock_288644090.jpg?dl=0
    Create similar add as this:  https://www.dropbox.com/s/8csi922sl9ffqoq/promo1.jpg?dl=0
    Use same colors as website.  Family photo goes on left side.  Use same text.

    Promo 2:
    Use this photo:  https://www.dropbox.com/s/6akt28i1inee4f7/shutterstock_115989118.jpg?dl=0
    Create similar add as this:  https://www.dropbox.com/s/g4362iwybs6uusu/promo2.jpg?dl=0
    Use same colors as website.  Couple photo goes on left side.  Use same text.


    2017-03-19 | catherine.c
    emailed completed.
    2017-03-14 | developerbrijesh
    Please check we have added Both promo on Promotions page

    Leave a Comment:




    update hours closed
    Ticket: Website | 2017-03-08 | Catherine C. | #71047 |

    Please change our hours to:

    Monday – Thursday 7 am to 7 pm
    Fridays – 8 am to 2 pm
    2nd Saturday of the Month – 8 am to 2 pm


    2017-03-08 | catherine.c
    Emailed completed.

    Leave a Comment:




    remove staff closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68304 |

    Please remove Tanya and Cass from the team section of our website.


    2017-01-30 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    edit MX record closed
    Ticket: Website | 2017-01-18 | Catherine C. | #67443 |

    Our mail vendor is making some changes to the mail filtering system that your email uses. We are going to need to make some changes to the smilesofshawnee.com domain in order to complete this migration.

    In order to do this, we need to have your web vendor modify the MX records for smilesofshawnee.com.

    The existing records for

    mx1.smtp.exch081.serverdata.net
    mx2.smtp.exch081.serverdata.net

    both need to be removed, and replaced with

    west.smtp.mx.exch081.serverdata.net
    east.smtp.mx.exch081.serverdata.net


    2017-01-18 | catherine.c
    Emailed Cathy & Darren record changed.

    Leave a Comment:




    Remove Ashlee closed
    Ticket: Website | 2017-01-13 | Catherine C. | #67162 |

    Pls take Ashlee off of the website.


    2017-01-13 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-13 | catherine.c
    Emailed Cathy completed.

    Leave a Comment:




    Ranking – Email Fwd to me from Support 
    Complaint | 2016-12-23 | Danny | #65929 |

    “I thought when we signed up with your group, the content on our website was to get us to list as one of the three searches when looking for a dentist in Shawnee. We aren’t even on the first page. What is going on?

    Cathy Manroe, Business Manager
    Dental Innovations, P.A.
    www.smilesofshawnee.com
    913-236-8899”


    2016-12-23 | danny.n
    responded to Cathy letting her know that she is #3 and #4 organically for "shawnee dentist" & "dentist in shawnee", respectively. Showed her two screenshotst of my search so she can see. Asked her to let me know where she is searching from (location) and what search engine she is using so I can help identify the issue. Gave her my direct line to call at her convenience to discuss in further. NOTE: this client had good history prior to switching to us which was preserved by doing all necessary redirects. Client was aware that SEO ranking may fluctuate but will stabilize after site is launched.

    Leave a Comment:




    remove Periolase closed
    Ticket: Website | 2016-11-23 | Catherine C. | #63909 |

    We use the Sol laser. Remove Periolase taken off; however, I want something on there about periodontal laser therapy.


    2016-11-23 | catherine.c
    remove line - “It also happens to be incredibly affordable. SOL”
    Cathy will send content.
    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    order team photos closed
    Task: Website | 2016-11-23 | Catherine C. | #63895 |

    Adrianne
    Tanya
    Kathy
    Alex
    Cass
    Ashlea – Her name is misspelled in the website. Pls correct to this spelling.


    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    team photos & bios closed
    Ticket: Website | 2016-11-22 | Catherine C. | #63884 |

    Photos are here: https://www.dropbox.com/sh/1lwzuzxv0e6rd26/AACP3PouI1xivFkb_ykBXz8Oa?dl=0

    Adrianne – Office Manager
    Adrianne joined the Dental Innovations family as Office Manager in July of 2016. Her background and passion is in dentistry, she has been in the dental field since 1995. She strives to create the exceptional patient experience in the office and keep it engaging and fun on social media.

    Her loves when not in the office are shoes, glitter, music and every book she can get her hands on. Always accepting recommendations for reading material. She spends her free time raising three lovely humans, three fur babies (one of which is a 200 lb Neo Mastiff), some chickens, two spoiled pot-bellied pigs and a cat. Life is all about B A L A N C E “ some days you eat salads and go to the gym, some days you eat cupcakes and live in sweatpants”

    Ashleigh – Doctor Scheduler/Treatment Coordinator
    I am one of the friendly faces at the front desk. I’ve had the pleasure of being part of the Dental Innovations team since October 2016. I have been in the dental industry for over three years, and prior to that, I had a very successful 10-year career in banking. I enjoy working in the dental field very much. One of the things I enjoy most about dentistry is to see how changing a patient’s smile can transform their life.

    As your treatment coordinator, I am here to assist you through explaining and discussing your insurance benefits. I enjoying working with you on the financial aspects of your dental needs. There is nothing like the satisfied look on a patients face when they have navigated the sometimes confusing world of insurance/financing and the unknown of treatment to come out the other end with an even bigger better smile. To calm fears, answer questions and help make treatment possible, especially in a soothing environment is rewarding to me. We all work extremely well together to provide the best service for you.

    I am engaged to married next May, and together we have three children, a boy and two girls. In my spare time I enjoy spending time with my kiddos, listening to music, and going to the lake when it is warm.

    Cassandra – Hygiene Scheduler
    Cassandra joined the front office team in 2008, leaving for a short time to raise her son. She brings over 15 years of customer service experience, loves working with patients, and enjoys being the first face patients see when walking in the door. She loves reading, anything outdoors, and spending time with her family.

    Kathy – Dental Assistant
    Kathy has been an Expanded Functions Dental Assistant since 2001. He years of experience and endless care and compassion for the patients is unmeasurable. She is presently a student at JCCC studying Liberal Arts and Biology. She loves spending time with her family, riding her motorcycle and traveling.


    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-22 | developerbrijesh
    We have Add Team Photo and Bio Please Check

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-11-22 | Alec J. | #63782 |

    Leave a Comment:




    Remove Danielle closed
    Ticket: Website | 2016-11-21 | Belinda | #63640 |

    I need to you remove Danielle as Hygienist on our website.


    2016-11-21 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    New Patient Forms closed
    Ticket: Other | 2016-10-31 | cathy@smilesofshawnee.com | #62221 |

    When can we get our forms for our new patients on the website?


    2016-11-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-02 | catherine.c
    forms sent to support & added to site.
    2016-10-31 | catherine.c
    Hello Dr. Mark Manroe,

    Regarding your ticket #62221 labeled -New Patient Forms- , please send the forms to support@optimized360.com and will update the website.

    Thank you!

    Leave a Comment:




    Email Update for Website closed
    Ticket: Website | 2016-10-10 | Belinda | #60883 |

    Please change any instances of email address to: om@smilesofshawnee.com


    2016-10-12 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Update Alex Bio / Remove Staff closed
    Ticket: Website | 2016-09-23 | Belinda | #59792 |

    1. Please add this under alex’s biography section:

    “Alex has been handling insurance with Dental Innovations since 1998. He is detail-oriented and a strong advocate for patients’ rights when dealing with insurance companies.

    Most dental offices have a front desk employee who will submit your claim to your insurance company with no further action. Alex is a full time dental insurance coordinator who has almost 20 years’ experience in this field. He stays on top of what is going on in the dental insurance industry and takes continuing education classes in order to help our patients maximize their benefits. He will even work with the state’s insurance commissioner office should he need to appeal a denied dental claim. This is going above and beyond what most other offices can provide.

    He is an avid reader, loves barbecue, and enjoys spending time with his three children and grandson.”

    2. Remove Alleigh and Samantha from entire site.


    2016-09-23 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Content closed
    Ticket: Website | 2016-09-01 | Marvin A. | #58327 |

    Client would like to add Clear Correct content on their site.


    2016-09-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Competitor’s Analysis Report Sent 
    Leads | 2016-08-23 | Danny | #57758 |

    Quote: $1,000-$1,500/m

    Dr. Mark Manroe
    2016-08-25 | danny.n
    "Danny, I looked over your report. I have two problems with it: 1. None of the “competitors” you listed are even close to us. One is even in California. The others are 25 to 30 miles a away. 2. No one can guarantee a five star rating and be on the first page unless it is an ad. You are treading on whether that is ethical or not when it comes to advertising. We would rather be on the ethical side. Cathy Manroe, Business Manager"
    2016-08-24 | danny.n
    SK: 11:55am

    Leave a Comment:




    Add Team Pictures closed
    Task: Website | 2016-08-22 | Marvin A. | #57630 |

    Add attached team pictures for their Team Page. They are both hygienists.


    2016-08-24 | catherine.c
    completed.
    2016-08-22 | marvin.a
    Pictures failed to upload. I have put them in the design# dropbox folder while the websites folder is being rolledback. "design>design numbers> 1418_smilesofshawnee > _assets"

    Leave a Comment:




    Web Edits closed
    Task: Website | 2016-08-18 | Marvin A. | #57514 |

    Hours
    Monday 9 am to 6 pm
    Tuesday 7 am to 6 pm
    Wednesday 7 am to 2 pm
    Thursday 8 am to 5 pm
    Friday 8 am to 3 pm
    Saturday 8 am to 2 pm (The second Saturday of the Month)

    Philosophy section. Pick a different freeze frame, more friendly. (he looks pissed off right now).

    Make it work to go to this video (https://www.youtube.com/watch?v=8YxTGMdSmlI) via lightbox if possible.

    —-

    “On the 10 to 2 Club. They need to come in Monday through Thursday 10 am to 2 pm.”


    2016-08-24 | catherine.c
    completed.

    Leave a Comment:




    Site is live, please complete items. closed
    Task: Other | 2016-08-18 | Marvin A. | #57486 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    2016-08-25 | desirae.g
    All tasks have been completed. Closing.

    Leave a Comment:




    Gallery Post closed
    Task: Other | 2016-08-18 | Danny | #57440 |

    please create


    2016-08-23 | catherine.c
    http://optimized360.com/?post_type=portfolio&p=17234&preview=true

    Leave a Comment:




    Website Edit closed
    Task: Website | 2016-08-17 | Justin | #57412 |

    Replace map on site with:

    https://www.google.com/maps/place/Dental+Innovations/@39.013357,-94.716855,15z/data=!4m2!3m1!1s0x0:0x8daf29d8465f5121?sa=X&ved=0ahUKEwjrl7_-vsnOAhWI1CYKHVpnACgQ_BIIfDAK


    Leave a Comment:




    Going Live Items 
    Task: Social | 2016-08-17 | Marvin A. | #57411 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-08-17 | Marvin A. | #57410 |

    Hi Cathy,

    Congratulations! Your new website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://smilesofshawnee.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Marvin
    marvin.a@optimized360.com


    Leave a Comment:




    Add Videos closed
    Task: Website | 2016-08-17 | Marvin A. | #57409 |

    3D4 medical


    2016-08-25 | catherine.c
    completed.
    2016-08-24 | catherine.c
    contacted 3D4. Site was redesigned, subscription log in page not working.

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-08-15 | Marvin A. | #57161 |

    Make Youtube lightbox a bigger and responsive to viewport. Remove the white padding on the right and bottom of the box. Add a Close button.

    Center the text within the boxes for the attached buttons.


    2016-08-20 | developerbrijesh
    Done

    Leave a Comment:




    Request to go live closed
    Task: Other | 2016-08-15 | Marvin A. | #57160 |

    Marvin,

    I will be adding to the team area in the near future. Under Dr. Clemons bio, we need to take out the part about his wife Stephanie and two children. He unfortunately got a divorce this year. He does have one son. Please change that and you can go live with the website.

    Thanks.


    2016-08-16 | desirae.g
    put domain in domain mapping, added domain to Pagely, and removed domain from MWP. Waiting to propagate.
    2016-08-15 | marvin.a
    LMK when you are ready to go over going live.

    Leave a Comment:




    Add Content closed
    Task: Other | 2016-08-05 | Marvin A. | #56597 |

    Please add the following dr’s and team members to the 360site website.

    https://web.archive.org/web/20160329075932/http://smilesofshawnee.com/about-us/meet-the-team/
    https://web.archive.org/web/20160329074314/http://smilesofshawnee.com/about-us/meet-the-doctors/


    2016-08-08 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-07-28 | Desirae.G | #56063 |

    Hello Cathy,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    The following edits are in the process of being changed:
    – YouTube videos in “Testimonials” at the bottom of the page
    – static menu bar

    Temporary URL: http://.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://.360sites.net/wp-login.php?action=lostpassword

    Username: markmanroe

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Videos closed
    Task: Website | 2016-07-28 | Desirae.G | #56062 |

    Please put videos that are located in Testimonials footer into a lightbox so it does not take them to another page (currently photos with links to YouTube page).


    2016-08-12 | developerbrijesh
    done
    2016-08-11 | developerbrijesh
    we will update it on tomorrow.
    2016-08-10 | desirae.g
    Thank you for fixing, however it only pops up as an image. It's supposed to pop up as the YouTube video. I emailed you the links to the videos. Can you please link accordingly so that the videos pop up and not the images?
    2016-08-10 | developerbrijesh
    done but due to cache issue result is not showing.
    2016-08-08 | desirae.g
    Brijesh, when I click on the videos at the bottom of the home page, I still do not see a lightbox. Please advise.
    2016-08-05 | developerbrijesh
    done
    2016-08-03 | desirae.g
    Website has been cached, but videos are still not showing in a lightbox. Please put the videos on the Home page in a lightbox so it does not take you to another page.
    2016-08-03 | developerbrijesh
    done but due to server cache result is not showing.

    Leave a Comment:




    Menu closed
    Task: Website | 2016-07-28 | Desirae.G | #56060 |

    Please make menu bar static at the top.


    2016-08-03 | desirae.g
    Thank you! Videos on home page still need to be put into a lightbox. Please see ticket above.
    2016-08-03 | developerbrijesh
    done but due to server cache result is not showing.
    2016-08-01 | developerbrijesh
    auto-login is redirecting on this page https://360controlpanel.com/developer-report-ticket-single and ftp is not working i checked it many times.
    2016-07-29 | desirae.g
    FTP and auto-login is working on our end.
    2016-07-29 | developerbrijesh
    above comment "done" submitted by mistake. FTP and auto-login are not working.
    2016-07-29 | developerbrijesh
    done

    Leave a Comment:




    OLD SITE AUTOS 
    Design | 2016-07-27 | Marvin A. | #55956 |

    http://smilesofshawnee.com/wp-admin?autologin_code=TQOSfnk3DxmviPfppOSiL5ZpdA6xGV

    http://smilesofshawnee.com/wp-admin?autologin_code=4PixPh7tqZmsx8brz6YEzo6Bb4IZdu

    http://smilesofshawnee.com/wp-admin?autologin_code=0CC79Elu0cQ1XPSbw2ROTODcIjjF0E


    Leave a Comment:




    Updated Client via Email 
    Design | 2016-07-27 | Marvin A. | #55890 |

    Development is taking longer than projected as my development team has been managing a few technical aspects.

    I apologize for the delay and I will do what I can to get the site to you to review by the end of this week.


    Leave a Comment:




    Send for Review closed
    Task: Other | 2016-07-27 | Marvin A. | #55883 |

    By Friday if you can! Thanks!


    2016-07-28 | desirae.g
    Website has been reviewed and further edits have been made per reviews email. Few things that need to be sent to developers, but other than that it is ready for client!
    2016-07-28 | desirae.g
    Sent for review on 07/28/2016.

    Leave a Comment:




    Old FTP credentials 
    Notes | 2016-07-18 | Desirae.G | #55341 |

    username: f3e73354155261
    pw: ze#U{0{R.d!)


    Leave a Comment:




    Past Due 
    Accounting | 2016-07-18 | Chandra | #55322 |

    Email past due $2348 for 2nd installment of web design and monthly web.


    2016-07-18 | chandra.t
    Cathy updated CC via email (Visa ending in 7007), paid past due.

    Leave a Comment:




    Client Approved! 
    Design | 2016-07-15 | Marvin A. | #55271 |

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-07-15 | Marvin A. | #55258 |

    Hi Cathy,

    Here is a draft based on your notes of changing the flower at the footer and adding a couple for the third section. Don’t worry we will keep the other sliders for the main banner too.

    Please let me know if we are approved to develop/code the site!


    Leave a Comment:




    New log-in credentials 
    Notes | 2016-07-05 | Desirae.G | #54465 |

    Editor PW: xf7yt3CjMO&BSjN73dG5YOIn
    Developer: [was not able to add developer email to WP. waiting to be fixed]


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-30 | Marvin A. | #54274 |

    Hi Cathy,

    Here is a design draft based on what we talked about. I couldn’t add the apple greens like you wanted, but I did try to add shades of green with blue to freshen up the look.

    I tried to go for a natural and relaxed feel since you liked that one site with the field. Since your location is in Kansas, I tried to keep things less complicated and simple with big imagery. I also included an additional draft to show you what the featured services boxes would look like when you hover over them.

    Videos are a pretty important asset so I tried to include them within the design as much as I could.

    Please let me know what you think!


    2016-07-02 | cathy@smilesofshawnee.com
    I just sent you an email with some changes.

    Leave a Comment:




    Update # closed
    Task: Website | 2016-06-29 | Marvin A. | #54131 |

    Update phone number to 913-236-8899

    Inner sidebar and anywhere else.


    2016-07-01 | developerbrijesh
    done

    Leave a Comment:




    Create Tempsite closed
    Task: Other | 2016-06-28 | Marvin A. | #54076 |

    We are hosting client’s old/current site. Create new tempsite for the design we are going to work on.

    DO NOT DELETE THE CURRENT LOGINS INFO.

    Create a new note with all of the credentials for the logins.


    2016-07-05 | desirae.g
    Tempsite created, new log-in credentials recorded.

    Leave a Comment:




    301s 
    Design | 2016-06-16 | Jan S. | #53348 |

    http://smilesofshawnee.com/
    http://smilesofshawnee.com/feedback/
    http://smilesofshawnee.com/feedback-form/
    http://smilesofshawnee.com/about-us/
    http://smilesofshawnee.com/about-us/meet-the-doctors/
    http://smilesofshawnee.com/about-us/meet-the-team/
    http://smilesofshawnee.com/about-us/why-choose-us/
    http://smilesofshawnee.com/about-us/tour-our-office/
    http://smilesofshawnee.com/about-us/in-the-news/
    http://smilesofshawnee.com/blogs/
    http://smilesofshawnee.com/about-us/faq/
    http://smilesofshawnee.com/our-services/
    http://smilesofshawnee.com/services/cosmetic-dentistry/
    http://smilesofshawnee.com/services/dental-cleanings-exams/
    http://smilesofshawnee.com/services/dental-crowns-bridges/
    http://smilesofshawnee.com/services/dental-implant-restorations-crowns/
    http://smilesofshawnee.com/services/dentures/
    http://smilesofshawnee.com/services/emergencies/
    http://smilesofshawnee.com/smile-gallery/
    http://smilesofshawnee.com/patient-testimonials/
    http://smilesofshawnee.com/contact-us/
    http://smilesofshawnee.com/contact-us/make-an-appointment/
    http://smilesofshawnee.com/contact-us/new-patient-forms/
    http://smilesofshawnee.com/contact-us/payment-options/
    http://smilesofshawnee.com/contact-us/financing-options/
    http://smilesofshawnee.com/contact-us/specials-and-promotions/
    http://smilesofshawnee.com/im-embarrassed-to-smile/
    http://smilesofshawnee.com/services/family-dentistry/
    http://smilesofshawnee.com/i-need-dental-work-but-im-scared-of-the-dentist/
    http://smilesofshawnee.com/services/lumineers-veneers/
    http://smilesofshawnee.com/services/relieving-dental-anxiety/
    http://smilesofshawnee.com/services/perio-laser-therapy/
    http://smilesofshawnee.com/could-your-dentist-end-your-snoring-infographic/
    http://smilesofshawnee.com/sitemap/
    http://smilesofshawnee.com/services/preventive-dentistry/
    http://smilesofshawnee.com/services/teeth-whitening/
    http://smilesofshawnee.com/services/restorative-dentistry/
    http://smilesofshawnee.com/services/tooth-fillings/
    http://smilesofshawnee.com/services/root-canals/
    http://smilesofshawnee.com/services/tooth-removal-extractions/
    http://smilesofshawnee.com/services/snoring-solutions/
    http://smilesofshawnee.com/services/
    http://smilesofshawnee.com/news/new-laser-treatment-for-gum-disease-available-at-shawnee-dental-office/
    http://smilesofshawnee.com/news/shawnee-dentist-adds-new-preventive-dentistry-tool/
    http://smilesofshawnee.com/news/preserve-tooth-structure-at-shawnee-dental-office-with-dental-sealants/
    http://smilesofshawnee.com/news/shawnee-dentist-implements-new-at-home-cleaning-system-for-patients/
    http://smilesofshawnee.com/news/shawnee-dentist-adds-new-employees-at-growing-practice/
    http://smilesofshawnee.com/news/shawnee-dental-practice-launches-new-website/
    http://smilesofshawnee.com/dentures-vs-dental-implants-infographic/
    http://smilesofshawnee.com/cosmetic-dentistry-beautiful-smile-solutions-for-you-infographic/
    http://smilesofshawnee.com/royal-protection-for-your-teeth-infographic/
    http://smilesofshawnee.com/join-the-bright-white-club-this-summer/
    http://smilesofshawnee.com/cutting-edge-gum-disease-treatment-in-shawnee-ks/
    http://smilesofshawnee.com/three-steps-for-handling-dental-emergencies/
    http://smilesofshawnee.com/5-simple-options-for-smile-makeovers-this-summer/
    http://smilesofshawnee.com/how-to-detect-treat-and-cure-cavities/
    http://smilesofshawnee.com/7-reasons-to-makeover-your-smile-with-lumineers/
    http://smilesofshawnee.com/blogs/page/2/
    http://smilesofshawnee.com/blogs/page/3/
    http://smilesofshawnee.com/blogs/page/8/
    http://smilesofshawnee.com/patient-testimonials/page/2/
    http://smilesofshawnee.com/wp-content/uploads/sites/114/2015/06/Adult-Patient-InformationREV2.pdf
    http://smilesofshawnee.com/i-need-a-dentist-for-my-whole-family/
    http://smilesofshawnee.com/services/page/2/
    http://smilesofshawnee.com/a-simple-trick-to-end-your-snoring/
    http://smilesofshawnee.com/hollywood-smile-makeovers-with-lumineers/
    http://smilesofshawnee.com/gum-disease-is-about-more-than-oral-health/
    http://smilesofshawnee.com/big-or-small-dental-implants-can-do-it-all/
    http://smilesofshawnee.com/be-aware-of-your-oral-cancer-risk/
    http://smilesofshawnee.com/your-teeth-are-under-attack-learn-how-to-fight-back/
    http://smilesofshawnee.com/do-you-take-better-care-of-your-car-than-your-teeth/
    http://smilesofshawnee.com/sedation-can-help-you-relax-about-root-canals/
    http://smilesofshawnee.com/5-tips-for-a-brighter-smile-this-spring/
    http://smilesofshawnee.com/4-frequently-asked-questions-about-lumineers/
    http://smilesofshawnee.com/blogs/page/4/
    http://smilesofshawnee.com/planning-for-dental-emergencies-in-shawnee-ks/
    http://smilesofshawnee.com/who-wouldnt-want-to-be-in-the-bright-white-club/
    http://smilesofshawnee.com/hi-tech-cavity-treatment-solutions-in-shawnee-ks/
    http://smilesofshawnee.com/comprehensive-gum-disease-treatments-in-shawnee-ks/
    http://smilesofshawnee.com/relieve-your-dental-anxiety-with-dental-sedation/
    http://smilesofshawnee.com/a-few-easy-smile-solutions-in-shawnee-ks/
    http://smilesofshawnee.com/optimize-your-dental-health-for-spring/
    http://smilesofshawnee.com/lumineers-are-easy-in-shawnee/
    http://smilesofshawnee.com/are-your-dentures-doing-all-they-can-for-you/
    http://smilesofshawnee.com/brighten-your-day-with-a-whiter-smile/
    http://smilesofshawnee.com/blogs/page/5/
    http://smilesofshawnee.com/everyone-is-family-at-dental-innovations/
    http://smilesofshawnee.com/blogs/page/7/
    http://smilesofshawnee.com/blogs/page/6/
    http://smilesofshawnee.com/you-can-learn-to-manage-your-dental-anxiety/
    http://smilesofshawnee.com/get-the-healthy-sleep-that-you-need/
    http://smilesofshawnee.com/in-the-gum-disease-fight-your-side-has-lasers/
    http://smilesofshawnee.com/be-selfie-ready-with-lumineers/
    http://smilesofshawnee.com/going-mini-can-lead-to-big-results/
    http://smilesofshawnee.com/place-a-crown-to-improve-your-smile/
    http://smilesofshawnee.com/5-great-tips-for-handling-a-dental-emergency/
    http://smilesofshawnee.com/afraid-of-the-dentist-we-can-help/
    http://smilesofshawnee.com/6-ways-dental-veneers-can-improve-your-life/
    http://smilesofshawnee.com/everything-you-need-to-know-about-gum-disease/
    http://smilesofshawnee.com/brighten-your-smile-with-zoom-teeth-whitening/
    http://smilesofshawnee.com/5-awesome-benefits-of-dental-implants/
    http://smilesofshawnee.com/enhance-your-smile-with-these-6-cosmetic-options/
    http://smilesofshawnee.com/keep-your-family-healthy-this-year-with-preventive-dentistry/
    http://smilesofshawnee.com/dont-let-an-infection-kill-your-smile-shawnee-ks/
    http://smilesofshawnee.com/think-youre-too-old-for-a-cavity-think-again-shawnee-ks/
    http://smilesofshawnee.com/why-do-your-gums-bleed-when-you-brush-your-teeth-shawnee-ks/
    http://smilesofshawnee.com/get-the-smile-you-deserve-with-lumineers-shawnee-ks/
    http://smilesofshawnee.com/dont-let-snoring-ruin-the-holidays-shawnee-ks/
    http://smilesofshawnee.com/learn-more-about-dental-implant-procedures-in-kansas-city/
    http://smilesofshawnee.com/cant-chew-your-favorite-treat/
    http://smilesofshawnee.com/friendly-and-comfortable-family-dentistry/
    http://smilesofshawnee.com/restoring-missing-teeth-with-bridges-and-implants/
    http://smilesofshawnee.com/a-not-so-spooky-halloween/
    http://smilesofshawnee.com/a-new-smile-for-halloween-shawnee-ks/
    http://smilesofshawnee.com/the-health-advantages-of-professional-teeth-whitening/
    http://smilesofshawnee.com/brighten-your-smile-in-an-hour/
    http://smilesofshawnee.com/treatment-for-snoring-or-sleep-apnea/
    http://smilesofshawnee.com/healthy-gums-means-healthy-body/
    http://smilesofshawnee.com/complete-dental-work-in-no-time/
    http://smilesofshawnee.com/cosmetic-dentistry-procedures-in-greater-kansas-city/
    http://smilesofshawnee.com/teeth-as-white-as-winter-snow-dental-innovations/
    http://smilesofshawnee.com/handling-a-dental-emergency-in-shawnee-ks/
    http://smilesofshawnee.com/a-dental-visit-free-of-anxiety-shawnee-ks/
    http://smilesofshawnee.com/treatment-for-gum-disease-in-shawnee-ks/
    http://smilesofshawnee.com/when-must-a-tooth-be-removed-shawnee-ks/
    http://smilesofshawnee.com/a-makeover-of-your-smile-in-shawnee-ks/
    http://smilesofshawnee.com/get-a-better-nights-sleep-in-shawnee-ks/
    http://smilesofshawnee.com/get-relief-for-your-toothache-before-thanksgiving/
    http://smilesofshawnee.com/whiten-your-teeth-for-family-photos/


    Leave a Comment:




    Adjust Website Design and Content closed
    Task: Website | 2016-06-16 | Jan S. | #53339 |

    The website was recently replicated from the original website. Please fix any and all inconsistencies. Use smilesofshawnee.com for reference.


    2016-06-22 | developerbrijesh
    It's looking like during copy the site you have not copy the data of post, post types like service, staff and pages etc Please import them so i will check them accordingly.. Right now current theme is coded based existing data or clear if need to pur dummy data for set
    2016-06-21 | marvin.a
    Updates?

    Leave a Comment:




    301s / Sitemap closed
    Task: Other | 2016-06-16 | Marvin A. | #53338 |

    Don’t need sitesucker since we recreated site. Just make sure the site is correctly in place.


    2016-06-16 | jan.s
    Created sitemap, provided the 301s as a new note, and uploaded it to dropbox, closing task.

    Leave a Comment:




    Website Files (download) closed
    Task: Other | 2016-06-16 | Danny | #53309 |

    Tim – tim@smartboxdentalmarketing.com
    Gary -gary@smartboxdentalmarketing.com

    he sent you the zip files to download via email.


    2016-06-27 | marvin.a
    web files loaded. Closest we can get.

    Leave a Comment:




    EMAIL HOSTING closed
    Task: Other | 2016-06-16 | Danny | #53306 |

    darren – dmcclung@cytekcorp.com
    jason – jfilbert@cytekcorp.com

    “If you’re moving DNS, these are the records that must be in place to prevent an interruption in mail flow.

    smilesofshawnee.com MX 10 mx1.smtp.exch081.serverdata.net
    smilesofshawnee.com MX 10 mx2.smtp.exch081.serverdata.net
    autodiscover.smilesofshawnee.com CNAME ar-west.exch081.serverdata.net
    smilesofshawnee.com TXT v=spf1 include:serverdata.net ~all

    Darren


    2016-06-28 | marvin.a
    Records verified on DNS zone file. Closing.

    Leave a Comment:




    Domain Transfer closed
    Task: Other | 2016-06-16 | Danny | #53305 |

    chiminh@smartboxwebmarketing.com

    “Hi Danny,

    Dr. Manroe’s 2 domains have now been unlocked:
    – SmilesofShawnee.com
    – myshawneedentist.com

    If you are using Godaddy and would like to do an account change please send me your account number/identifier and the admin email address of the account.
    Otherwise, let me know when you are ready to proceed with the transfer and I’ll send you the authorization code for the domains.

    Chi Minh Tuong

    System Administrator
    SmartBox Web Marketing
    Tel.: 888-741-1413 x235
    http://www.smartboxwebmarketing.com”


    2016-06-27 | marvin.a
    Transferred.

    Leave a Comment:




    Create Tempsite ASAP closed
    Task: Other | 2016-06-16 | Marvin A. | #53292 |

    Their site is going down. Load the website that is on the dropbox websites folder “smilesofshawnee.com” It includes the theme, xml, plugin list, and WP image library.


    2016-06-16 | jan.s
    Created new ticket for developer to fix any and all consistencies with the duplicated website, closing task.
    2016-06-16 | jan.s
    Missing Plugins: (Advanced Custom Fields: Repeater Field, Advanced Custom Fields: WP WYSIWYG, Google Site Verification Plugin, Multiuser New Post Monitor Client Plugin, Multiuser New Post Monitor Master Plugin, Shortcode Exec PHP, WP-Optimize, WP Minify, WP Super Cache, and Select PHP Code Widget)
    2016-06-16 | jan.s
    Requested plugins were installed and activated. Quick Note: some plugins were not installed because there were absent from WP library or not available.
    2016-06-16 | jan.s
    Manroe theme folder was uploaded and activated
    2016-06-16 | jan.s
    Autologin links were created
    2016-06-16 | jan.s
    Tempsite was created

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-06-15 | Marvin A. | #53263 |

    Hi Cathy,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny this morning to discuss your account and review the notes you initially had.

    Danny had let me know that you need to get your current site on our server before getting started with the design. If you can provide me with your GoDaddy credentials for now so I can figure out the logistics, that would be very helpful!

    I look forward to your response!


    Leave a Comment:




    Followup Note 
    Design | 2016-06-15 | Marvin A. | #53262 |

    Record F/Us as comments.


    2016-06-27 | marvin.a
    Hi Cathy, Hope you had a great weekend! It took a bit of work, but we were able to transfer your domain over to us. We have also re-created your site to our best of our ability. The servers are still updating, so may have intermittent access to your site for the early half of the day today. As for your design draft, I should be able to send you a draft between tomorrow and wednesday as we have been prioritizing bringing your site over to our end.

    Leave a Comment:




    Design Note 
    Design | 2016-06-15 | Marvin A. | #53261 |

    Initial design notes from client:


    2016-07-01 | marvin.a
    Hi Cathy, Sounds good, I'm glad you like it! If you look on shutterstock.com, we can grab you a photo to your preference.
    2016-07-01 | marvin.a
    I like it so far. I am not sure about the field with the tree. I am going to look for some photos of the Shawnee area. If I find something I like, I will forward it to you.
    2016-06-17 | marvin.a
    Talked to Cathy yesterday. She described her demographic as white, "god-fearing" upper-middle class as they live in the bible belt, although they do get a lot of middle-class. May have to go conservative in imagery. Overall she said she wanted Something Navy blue with some apple green maybe some teal. Clean and fresh. She was sent 3 drafts by Danny. She did not like them . Coursey was brown, Bates was too dark and brown, Von Chan was too Spa-like. I asked her to look into the gallery real fast to show me a few more samples since it didn't seem like she liked any of the drafts she received. She liked Smile Essentials and Bellingham. I asked her why she liked Smile Essentials. She said she liked the hero image how it was a field and the sky was there and would have an impact on the demographic visually. Asked if she liked how the rest of the webpage is simple and short. She did not like that, she wanted more information. I asked her why she liked bellingham, she liked how much information was there and the hero imagery. I asked her if she liked how it was a darker site since she commented on how Bates was dark. She said she would like it lighter. I asked her what exactly is not working for her on her current site. She said there is not a lot going on. I then asked her to look at the drafts again (bates and coursey) and disregard the color. i asked her to look at how the sections are with how big the pictures are in each section and compare that to Bellingham smiles. She said she preferred (bates and coursey) imagery wise. I asked if what she wanted was more visual impact within her site and she agreed. Asked if there was anything special that I should know about her practice so I can showcase it. Gave her examples of Von Chan being more spa-like and Bates showing off their interior. She said there wasn't anything really, just that they try to keep things in house. She also has youtube videos on her site. She said her current company is hosting those. We will need to resolve this.

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-06-15 | Danny | #53205 |

    – Cathy (Dr’s wife) – very professional and organized

    1. IMPORTANT: Client has to get the current site on our server by the end of the month. They own everything so please download/transfer all the website files over to our server.
    – Get Godaddy login credentials from Cathy (I’ll ask for it today but if there is none updated by then, please coordinate with her.
    – they have emails, please verify this with them so they don’t lose their emails!

    2. Then start on the design process with client once WEB & EMAILS are situated.

    – client has videos streamed on the site from YouTube, she wants to carry this over to the new site we develop. This is important to them.


    2016-06-15 | marvin.a
    Sent intro asking for credentials on your behalf.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-06-15 | Danny | #53203 |

    Website (Gold w/ Video): $4,500 + $99/m

    see attached scan contract

    cathy-dental-innovations-dr.-manroe
    2016-06-16 | chandra.t
    Confirmed CC via phone with Cathy as some digits were illegible on order form. Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-06-01 | Danny | #52327 |

    Called cathy within 5 minutes. Prior to call, client has strong online presence G+ and Organically.

    They do own the website/content. Concerns are to carry over the videos they have which I confirmed we can cause it is streamed from youtube. Told her we can dl the site and host it while we develop the new site which will take about 4-6 weeks. Gave her overview of the streamlined process and what makes us diff.
    They are comparing companies right now and will discuss with the dr to see and also check with their current WEb Hosting to see how their contract is if they are to terminate.
    Assured her of our competitive rate.
    Call her early next week to f/u. very nice.

    Dr.-Manroe-Dental-Innovations
    2016-06-14 | danny.n
    sent her proposal again to fax and also gave her login credentials if she wants to order online.
    2016-06-14 | danny.n
    spoke to Cathy, will fax the proposal by tomorrow morning to get started.
    2016-06-14 | danny.n
    she called. reached my vm. Called her back but she's on another line. playing phone tags.
    2016-06-14 | danny.n
    "Danny, I am still working on deciding which company to go with for our website. We have been upgrading our server since Friday and it has not gone smoothly. Plus my consultant is in town this week at our office. Would you have about 15 minutes for a couple of questions this afternoon?"
    2016-06-09 | danny.n
    called. cathy was in a meeting.
    2016-06-08 | danny.n
    Cathy called. asked about the hosting if they terminate with the current company soon. Told her we can download their current site and put on our server for hosting which will take at least 1-2 days to do. Also inquired about the videos if they don't want it but she will still need to run it by the dr if they want it. Tol dher it will be $4,000 + $78/m instead of $4,500 + $99/m. Also asked about the payment schedule which i clarified. also asked about # of pages and if they can have a Team page with staff photos cause she didn't see any in our portfolio. I showed her westlakefamilyortho.com which is very personalized. she said she will give me a call before 1pm tomorrow cause I told her I will be leaving and not be in on friday. very hot and will be RTO.
    2016-06-08 | danny.n
    called. front transferred me to her vm. lm for her and sent her an email with some new design concepts.
    2016-06-03 | tri.l
    mailed proposal
    2016-06-01 | danny.n
    "Got it. Thanks!"

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-06-15
    Questionnaire: 2016-06-17
    Site Download/Site Sucker: 2016-06-16
    Temporary Site: 2016-06-28
    Concept: 2016-07-15
    Approved: 2016-07-15
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-07-27
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2016-08-25
    Update Other Products:
    Status Cake: 2016-08-25
    Live Online: 2016-08-17
    Analytics Setup: 2016-08-25
    Analytics Report or Jetpack Setup: 2016-08-25
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-07-15
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-06-15
    2016-06-16
    Mobile
    Fluid Responsive
    2016-06-15

    Videos
    2016-06-15

    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security
    2017-10-16
    2017-09-29
    ADApt


    Others


    360 Plan



    Leads | 2016-08-23 | Danny | Competitor’s Analysis Report Sent


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr. Mark Manroe

    COMMENTS:

    2016-08-25 | danny.n
    "Danny, I looked over your report. I have two problems with it: 1. None of the “competitors” you listed are even close to us. One is even in California. The others are 25 to 30 miles a away. 2. No one can guarantee a five star rating and be on the first page unless it is an ad. You are treading on whether that is ethical or not when it comes to advertising. We would rather be on the ethical side. Cathy Manroe, Business Manager"
    2016-08-24 | danny.n
    SK: 11:55am
    Estimates | 2016-06-01 | Danny | Phone Conference Ordered

    Custom Gold


    Initial: 2 Payments of $2,249*
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    * Guaranteed competitive, match & beat any proposal by 10% based on comparable features.

    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Manroe-Dental-Innovations

    COMMENTS:

    2016-06-14 | danny.n
    sent her proposal again to fax and also gave her login credentials if she wants to order online.
    2016-06-14 | danny.n
    spoke to Cathy, will fax the proposal by tomorrow morning to get started.
    2016-06-14 | danny.n
    she called. reached my vm. Called her back but she's on another line. playing phone tags.
    2016-06-14 | danny.n
    "Danny, I am still working on deciding which company to go with for our website. We have been upgrading our server since Friday and it has not gone smoothly. Plus my consultant is in town this week at our office. Would you have about 15 minutes for a couple of questions this afternoon?"
    2016-06-09 | danny.n
    called. cathy was in a meeting.
    2016-06-08 | danny.n
    Cathy called. asked about the hosting if they terminate with the current company soon. Told her we can download their current site and put on our server for hosting which will take at least 1-2 days to do. Also inquired about the videos if they don't want it but she will still need to run it by the dr if they want it. Tol dher it will be $4,000 + $78/m instead of $4,500 + $99/m. Also asked about the payment schedule which i clarified. also asked about # of pages and if they can have a Team page with staff photos cause she didn't see any in our portfolio. I showed her westlakefamilyortho.com which is very personalized. she said she will give me a call before 1pm tomorrow cause I told her I will be leaving and not be in on friday. very hot and will be RTO.
    2016-06-08 | danny.n
    called. front transferred me to her vm. lm for her and sent her an email with some new design concepts.
    2016-06-03 | tri.l
    mailed proposal
    2016-06-01 | danny.n
    "Got it. Thanks!"