Summit Dental

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    Profile ID: 102208




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    Domain Inquiry 
    Notes | 2018-01-04 | Chandra | #113693 |

    Michelle called, mentioned they received a domain renewal letter from Domain Listings but I told her to disregard that and that it was probably a phishing notice as their domain, summitdentalonline.com is with 1and1.com and drjacoblaudie.com with us.


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    Website Down closed
    Task: Other | 2017-01-30 | Chandra | #68204 |

    Website showing pageok, please review. (do not notify client).


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    Past Due 
    Accounting | 2017-01-27 | Chandra | #68168 |

    Email past due $199 for web.


    2017-01-31 | chandra.t
    Doctor updated CC via phone (Visa ending in 6281), paid past due.

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    Internal Edit closed
    Task: Website | 2017-01-27 | Chandra | #68167 |

    Most links on the home page link to the temp site URL, please review and update all to the domain.


    2017-01-30 | sanjay.d
    URL have been changed.
    2017-01-30 | belinda.t
    There is one more near "map and directions" I checked the View source and saw the temp url
    2017-01-27 | sanjay.d
    URL's have been updated. kindly suggest changes if needed.

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    replace forms links closed
    Ticket: Website | 2016-12-05 | Catherine C. | #64548 |

    Patient Link:
    https://www.ident.ws/template_include/pi_login.jsp?site=12330&practiceId=29834&page=Patient+Information

    New Patient Forms Link:
    https://www.ident.ws/template_include/new_patient_sign_in.do?site=12330&practiceId=29834


    2016-12-05 | catherine.c
    Ticket has been completed. Closing ticket.

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    foward domain & set up emails closed
    Ticket: Website | 2016-11-09 | Catherine C. | #62877 |

    1. Forward DrJacobLaudie.com to summitdentalonline.com

    2. Set up these emails and send instructions to access:

    contactus@DrJacobLaudie.com

    DrLaudie@DrJacobLaudie.com


    2016-11-09 | catherine.c
    emails set up & sent to Jonna. pwds - 360_contactus & 360_drlaudie

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    add video closed
    Ticket: Website | 2016-11-09 | Catherine C. | #62868 |

    Add a video for “Water Pik tutorial” under services, patient education, oral health topics.  Add to the bottom of bullet list.

    This is link for the video. https://youtu.be/mPNtiMcM4Zg


    2016-11-09 | catherine.c
    Ticket has been completed. Closing ticket.

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    Please Call closed
    Task: Other | 2016-11-01 | Chandra | #62249 |

    Voicemail – Please call Jonna with questions regarding their account.


    2016-11-01 | justinn
    Called - very nice - wanted to know what their package includes - that was it

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    welcome letter emailed 
    Marketing | 2016-10-24 | Alec J. | #61803 |

    2017-01-20 | alec.j
    Belinda, the website is live but I don't know why still is open on your projects?it is not active on CP yet too!

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    Going Live Items closed
    Task: Social | 2016-10-21 | Catherine C. | #61715 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


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    Email: Your Website is Live 
    Design | 2016-10-21 | Catherine C. | #61714 |

    Hello Dr. Jacob Laudie,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://summitdentalonline.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


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    make site live 
    Notes | 2016-10-21 | Catherine C. | #61711 |

    old A record: 216.250.120.145


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    Web Edits via Email closed
    Ticket: Website | 2016-10-21 | Desirae.G | #61667 |

    Please place logo below the “Invisalign” logo on the home page and link appropriately.


    2016-10-24 | catherine.c
    Ticket has been completed. Closing ticket.

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    Follow Up 
    Notes | 2016-10-13 | Desirae.G | #61162 |

    Emailed Dr. Laudie to notify of completed changes and asked to go live.


    2016-10-21 | desirae.g
    Update - Client has emailed credentials to us and wants to go live.
    2016-10-20 | catherine.c
    Emailed doctor for 1and1.com login.

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    Web Edits via Email closed
    Ticket: Website | 2016-09-29 | Desirae.G | #60218 |

    DESKTOP VERSION:

    Home Page:
    -Add address to top of page under logo

    Services:
    Surgical Procedures
    -IV & Oral Sedation- we don’t offer IV sedation, remove or add something about a referral for IV sedation
    -Ridge & Sinus- we don’t offer

    Removable Dentures
    -FAQ- 1 st paragraph- remove Lees Summit (2x’s)

    Crowns & Bridges
    FAQ
    -What should I expect- add sentence about anesthetizing like in white fillings/composites

    Extractions
    -Remove Lees Summit- mentioned multiple times

    Implants
    FAQ
    -1st paragraph- middle
    -Due to the nature of implant placement- reword part about average procedure time & remove sedated
    -Post tx care- normal to bruise, swell & discomfort- reword?

    Request an appointment
    -Hours listed incorrectly- should be same as home page (it’s correct at the bottom of the page just not in the middle)

    -Make same changes to the topics navigated from home screen

    -Remove last names of staff members


    2016-10-04 | developerbrijesh
    Almost all task is done but we have some query related below points:- 1) Services: Surgical Procedures -IV & Oral Sedation- we don’t offer IV sedation, remove or add something about a referral for IV sedation -Ridge & Sinus- we don’t offer Comment:- There is no post related to Surgical Procedures and also we are not getting your point. 2) Implants FAQ -1st paragraph- middle -Due to the nature of implant placement- reword part about average procedure time & remove sedated -Post tx care- normal to bruise, swell & discomfort- reword? Comment: we are not getting your point. 3)Request an appointment -Hours listed incorrectly- should be same as home page (it’s correct at the bottom of the page just not in the middle) Comment:- we have checked hours list in Request an appointment page there is already same time compare to footer only design is different please clear it you want same design in that page or anything else? 4) -Make same changes to the topics navigated from home screen Comment:- Which changes you want on home screen and where on home page? 5) -Remove last names of staff members Comment:- There is already last name is not appear.
    2016-10-04 | developerbrijesh
    Ftp is not working
    2016-09-29 | desirae.g
    notify Desirae or Catherine when completed

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    Web Edits via Email closed
    Ticket: Website | 2016-09-29 | Desirae.G | #60217 |

    MOBILE
    About Us:

    Team:
    -Our Lees Summit Staff- remove Lees Summit
    -3rd sentence remove Lees Summit dentist
    -Remove last names of staff members

    Services:
    Patient Education
    -change Summit Dental to Jacob Laudie Dental

    Dental Sealants
    Last sentence- remove Lees Summit
    -Did you know… 2 nd bullet point- remove Lees Summit

    Invisalign
    -Did you know… 2 nd to last sentence- remove Lees Summit
    -Am I a candidate- last sentence remove Lees Summit

    Cosmetic Dentistry
    -Am I a candidate- last sentence remove Lees Summit

    Whitening
    -Am I a candidate- 2 nd sentence remove Lees Summit

    Veneers
    Last sentence- remove Lees Summit
    -Did you know…. Last sentence remove Lees Summit
    -Am I a candidate- remove Lees Summit

    Community:
    First pic is upside down

    Contact Us:
    Appointments
    -remove Lees Summit

    Business Hours- need to correct to: M,Fri 8-3 T-Th 8-5

    Home Page:
    -Add address to top of page under logo


    2016-10-03 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-10-03 | belinda.t
    Closing ticket, sending address to next ticket.
    2016-09-30 | chandra.t
    Completed all but the adding address on Home page.
    2016-09-29 | desirae.g
    notify Desirae or Catherine when completed

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    Register 2nd Domain closed
    Ticket: Technical | 2016-08-16 | Justin | #57261 |

    Please register jacoblaudiedental.com and set as an alias to summitdentalonline.com


    2016-08-22 | desirae.g
    Domain has been added as an alias. Closing.

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    Web Edits via Email closed
    Ticket: Website | 2016-08-12 | Desirae.G | #57113 |

    *Please ask Desirae if you have any questions about this ticket*

    -UNDER GENERAL DENTISTRY tab:
    Dental cleaning and Consultation
    Change “The American Dental Association recommends visiting you Lee’s summit dentist regularly to…..”The American Dental Association recommends visiting your dentist every 6 months.

    Often dentists are all capable of identifying……
    change to:
    On your cleaning visits, Dr. Laudie and his staff can see if there are other potential problems that patients…….

    -Under what should I expect at my cleaning…..remove you’ll also consult with your Lee’s summit dentist…
    You through “Lee’s summit dentist in way too often and it’s very generic”.. It reads poorly.

    Fluoride and Decay Prevention
    Add to paragraph on fluoride:

    How does fluoride work? Teeth are made from calicium and phosphate which are both positively charged. Acid is negatively charged. They neutrilize when they combine. When acid from bacteria is released on the surface of your tooth, the acid is often neutralized from the calicium and phosphate from the tooth. When this happens the tooth enamel looses minerals from the tooth and a cavity is starting. Flouride helps the tooth because it is absorbed into the surface of the tooth and repels acid attack from bacteria. In fact it is so helpful that it takes a stronger acid to cause mineral loss on a tooth.

    Patient with braces or high cavity rates should consider using a prescription toothpastes that has elevated levels of Flouride to make the teeth much more resistant to decay. This prescription toothpaste can be purchased at our office or a prescription can be given.

    Any patient could benefit from not rinsing with water after brushing. All that is needed is to spit out the toothpaste in the mouth. The little that is left in the mouth can go a long way into helping prevent future cavities.

    A lot of things from the grocery store are bad for our teeth. For instance, almost every beverage that comes bottled from the store, INCLUDING bottled water, has a ph low enough to dissolve enamel. Enamel dissolves at a pH of 5.5 and even bottled water is generally around 5.4 ph (more acidic). What should you drink? Filtered water from the tap, tap water, and milk have a more basic pH and do not damage teeth.

    You should look at the sugar content of other beverages as well. For example, fruit juice, despite being 100% natural has way too much sugar. You might ask, buts is natural? Using apple juice as an example, when you eat an apple you don’t get all the sugar in your mouth at once. A little is released but most gets released later. A glass of apple juice on the other hand doesn’t have the fiber locking in the sugar. All the sugar is already in the juice which gets to bathe the teeth and bacteria that use it and it like eating 8 apples at once. Since we don’t eat 8 apples all at once, it’s a bit too much sugar for us to drink it all at once in a glass. From a teeth standpoint, it’s best to eat and apple than to drink it in the juice form.

    -Frequently asked questions:
    Do I need Flouride treatments?
    Change to: “you may need Flouride (remove less summit). Add: Lee’s Summit gets water from Kansas City and Independence. The amount of fluoride as those waters are combined is about 0.6 ppm fl-. This is lower than the reccomended amount of 1.0 ppm fl-.

    -Is there anything I can do to supplement my Flouride treatments?
    change to “The ADA recommends supplementing your Lee’s Summit fluoridated drinking water with fluoridated toothpaste.

    -Basic Bites
    Add picture of Basic Bites from their website

    Basic Bites are chocolate flavored chews that contain calcium and phosphate. They help the pH in the mouth become more alkaline which prevents cavity causing bacteria to grow as well. They also help re-mineralized the enamel by providing needed calcium and phosphate. Visits www.basicbites.com for more information.

    -Xylitol
    Xylitol is a sweetener that does not contribute to decay on enamel. It is a natural sugar found in birch trees. Mints or candies that use only xylitol as the sweetener can be helpful at preventing and controlling cavities. Talk to us about when to incorporate xylitol into your diet and how much should be used.

    Under sealants
    Did you know…..
    Sealants cover 90 percent of the tooth…..this is false…..just remove that line….

    -Under Composite fillings
    ….have made it possible for Auburn dentists…… Remove that part.
    Also change “most dentist use composite restoration to treat the teeth closest to the front of the mouth…..to Dr. Jacob Laudie uses composite fillings anywhere in the mouth. They are strong enough to place on any tooth.

    -Remove frequently asked questions…..am I a candidate for tooth colored fillings… That’s too basic

    Change composite fillings to White Fillings/ Composite

    -Then add White Fillings/ Glass Ionomer (As another header on this page)
    Very recent advances are allowing a long time dental material to be used as a filling material almost in any situation. Why is this material potentially better? Glass Ionomer filling are the most natural fillings placed in the mouth. They bond naturally to the tooth through calcium bonds in the tooth and calcium in the filling material. No resins or ‘glue’ is needed for the bonding. The filling material helps restore a damaged tooth and can also help prevent future decay on that tooth by releasing minerals to the nearby tooth structure to remineralize it and protect from acid attack. While your tooth will start to dissolve at a pH of 5.5, this filling material will dissolve at a pH of 5.6 (a slightly less acidic environment) thus releasing needed minerals for the tooth to help protect it in acid environments. The most recent advances in this material have increased its internal strength so it can be used throughout that mouth in a wide variety of situations.

    -Root Canals
    Many Patients associate root canals with pain and discomfort section
    Change to:
    “But local anesthetic and advancements in modern dentistry have made root canals painless procedures that are often no less comfortable than getting a standard filling”.

    Frequently asked questions: Remove “Am I a candidate for a Lee’s summit root canal….section”

    -Under what should I expect during my root canal……
    Change sentence to this….
    ” once your tooth root is numb, the diseased portion of your tooth pulp will be cleaned and sterilized. Often an anti microbial paste will be placed in the canals of the tooth for a number of weeks to allow thorough sterilization. After the tooth has healed the canals will be sealed.

    -Oral Cancer screening:
    Remove viziLite…..I don’t have one. Remove all info on this and place this:

    Each time you come into our Lee’s Summit office for a periodic cleaning and exam or on your first visit Dr. Laudie or his staff will evaluate you for oral cancer. This is done by checking the head and neck area for swollen lymph nodes or sore that don’t heal in the mouth. The tongue is the most common place in the mouth to find cancer in the mouth. This can show up as a swollen area on the side of the tongue or a sore on the tongue that does not heal after 10-14 days.

    While checking for head and neck cancer, Dr. Laudie and his staff will check the jaw function and the thyroid glad as well.

    -Frequently asked questions
    Remove all that are there and add:
    “How common is oral cancer?” and add some material there.

    -“How serious is oral cancer?”
    Add info about how early detection is vital for a good prognosis

    -Restore your smile tab
    Endo therapy
    That tab takes you to a periodontal disease tab….please fix adn remove any mention of a periodontist on the perio gum disease page…..I’m a general dentist. Remove tray delivery as well. Include on the gum disease page Scaling and root planing, localized antibiotics, prescription mouth rinse, and Waterpik with a logo and link to waterpik.com

    -Crown and bridge
    Remove the question “is a crown or bridge right for me?”

    -Under did you know…..kinda weird, but add that recent advances in dental materials allows us to use even stronger materials for crowns like zirconia or stronger porcelains like Emax.

    -Implants
    Under frequently asked questions
    Remove “are dental implants right for me”

    -Under prosthodontics treatment
    Change all reference to a prosthodontics the to Dr. Jacob Laudie or ‘the dentist’

    -Under Invisalign
    Add link to Invisalign website


    2016-08-19 | catherine.c
    Ticket has been completed. Closing ticket.

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    Email: Your Website is Ready 
    Custom Ready | 2016-08-10 | Desirae.G | #56942 |

    Hello Dr. Laudie,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://.360sites.net/wp-login.php?action=lostpassword

    Username: jacoblaudie

    Password: (please reset)

    *Please note – we are still working on fixing the spacing on the menu bar and the footer (bottom of the page).

    If you would like to make changes to the website in the future, you may always log in and submit a ticket on the dashboard. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


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    Menu Spacing closed
    Task: Website | 2016-08-10 | Desirae.G | #56933 |

    Please center this menu bar and add some spacing in between each section. Screenshot attached for reference.


    2016-08-10 | developerbrijesh
    done

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    Footer Spacing closed
    Task: Website | 2016-08-10 | Desirae.G | #56917 |

    Please fix column spacing in the footer between the logo and “Latest Posts”. Also increase spacing before “Helpful Links” so it lines up with bullet points. Screenshot attached for reference.


    2016-08-11 | developerbrijesh
    done

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    Website Review closed
    Task: Other | 2016-08-08 | Belinda | #56688 |

    site has been developed, please prepare for review. Would need this sent to client Tuesday (tomorrow).


    2016-08-10 | desirae.g
    Review changes have been made. Sending to client for review.
    2016-08-10 | desirae.g
    Sent for review. Sent a task to developers to fix footer spacing.
    2016-08-09 | belinda.t
    Hi Desirae, did you get a chance to start this?

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    Start Social Media closed
    Task: Social | 2016-08-03 | Belinda | #56467 |

    Please start on social media. Attached is his logo.

    JacobLaudieLogoBlue
    2016-08-11 | jan.s
    All social media accounts have been updated and linked to the website.
    2016-08-11 | jan.s
    Received credentials for Facebook and Google+ business page via email.
    2016-08-10 | jan.s
    I emailed Dr. Laudie requesting credentials or admin / manager access, currently waiting for response. CP notes have been updated so closing this task.

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    Client Complaint #1 
    Complaint Notes | 2016-08-02 | Justin | #56395 |

    Note from Shelby:

    He said that it is taking a really long time to get responses to his feedback of changes on the website, and taking too long to get the site launched. He would like to be called back as soon as possible phone is 913-244-7377

    The doctor asked to speak to Belinda but I saw that Justin was on the account as well. I am not sure who wants to handle it.


    2016-08-03 | belinda.t
    Emailed doctor to approve and he did.
    2016-08-02 | justinn
    Spoke with Dr Laudie - went over his concerns - it appears he likes the over all design and the minor things such as changing colors of text and updating menus can be done after development - he gave me approval via phone - emailed and cc'd belinda as well to get confirmation - he just wants a better response time for drafts and updates - says this project is taking too long to complete

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    Draft Submitted 
    Concepts | 2016-08-02 | Belinda | #56393 |

    Hello Dr. Laudie,

    We’ve made the adjustments you’ve mentioned and are adding the menu items to the temporary website as well. The tickets you have submitted as far as the bios and patient forms have been updated to the site.

    It seems like the changes you have been requesting are minor changes to the content that can be done at anytime. Would you like to move into development?


    2016-08-03 | jacoblaudie@yahoo.com
    I approve the general layout. Thank you.

    Leave a Comment:




    Menu Adjustment closed
    Ticket: Website | 2016-08-02 | Belinda | #56387 |

    drop down menu for the following: General dentistry (pull down would include dental cleanings and exam, fluoride, sealants, fillings, root canals, oral cancer screenings) another button: Restore your smile (with pull down menu including endo therapy, crowns, bridges, implants, prosthodontics. And another button : Enhance your smile with pull down (invisalign braces, cosmetic dentiristry, teeth whitening, veneers).


    2016-08-03 | chandra.t
    Added to the menu under Patient Education.

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    bios to go with staff photos closed
    Ticket: Other | 2016-07-28 | jacoblaudie@yahoo.com | #56018 |

    Here are the bio’s for all the staff. Photos to go next to each written bio.

    Dental office Bio's
    2016-07-28 | chandra.t
    Ticket has been completed. Closing ticket.

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    patient forms link to dental forms closed
    Ticket: Website | 2016-07-27 | jacoblaudie@yahoo.com | #55874 |

    Please add these plugins to the website when launched for dental patient forms.

    dental plugins
    2016-07-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-07-28 | catherine.c
    added to patient forms page.

    Leave a Comment:




    Draft Submitted 
    Concepts Design | 2016-07-21 | Belinda | #55817 |

    Dear Dr. Laudie,

    I tried to keep more of the elements found on Dr. Laudie’s website with a more detailed menu bar and more sections. Please let me know if you would like to add more sections and add more colors.


    2016-07-28 | jacoblaudie@yahoo.com
    The tan looks too white, so if we can add a two tone, where the very top is tan and just underneath the very top a darker tan down the rest of the page.
    2016-07-28 | belinda.t
    Hello Dr. Laudie, we'll go ahead and add the drop-down/buttons for you as well as other changes you've mentioned. With exception to the items you've requested, were there any other major design items you'd like to add to the site? It seems like we're close to developing the site. If you'd like for me to move into development, please let me know. Thank you!
    2016-07-28 | jacoblaudie@yahoo.com
    Lets make the buttons on top bigger slightly and add a button with a drop down menu for the following: General dentistry (pull down would include dental cleanings and exam, fluoride, sealants, fillings, root canals, oral cancer screenings) another button: Restore your smile (with pull down menu including endo therapy, crowns, bridges, implants, prosthodontics. And another button : Enhance your smile with pull down (invisalign braces, cosmetic dentiristry, teeth whitening, veneers). Lets made the tan two tone, darker just after the top area. Add carecredit and invisalign links to front page

    Leave a Comment:




    Requested Blog Topics 
    Notes | 2016-07-10 | Catherine C. | #54802 |

    Emailed for topics.


    2016-07-15 | catherine.c
    1. Ph of the mouth. Include Basic bites and Synedent mouth rinse.
    2. X-rays and Radiation
    3. Why Dr. Laudie became a dentist.
    4. Sugar content in drinks and daily sugar intake limit
    5. Invisalign
    6. Best devices for your teeth (waterpik, sonicare, tongue scrapper).
    7. Nutrition, what is best for my teeth.
    8. Dry Mouth
    9. Dental Implants
    10. First visit for your child
    11. Equia Forte filling material
    12. Periodontal disease, prevention, SRP.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-07-05 | Belinda | #54435 |

    Hello Dr. Jacob Laudie,

    I’ve updated the draft to better match drlaudie.com. I used different blocks of text and photos from what you have emailed me. Please note that the verbage can be adjusted at any time and I would like to focus on the layout and structure.

    Additionally, the photos you have emailed are being updated on the temporary site we’ve built for you. To access this, please hit the circular button that says “edit my website” on the home page on our Control Panel.


    2016-07-12 | jacoblaudie@yahoo.com
    Lets darken the tan a bit more. Lets add buttons across the top as requested previously. Lets move Make an appointment to the top with the buttons. Lets shrink down the photo a little. Lets get the look a bit more like drlaudie.com You see more content on his page when it opens up. You see the buttons on the top and make an appointment is right at the top as well. Lets make the design more similar in layout.
    2016-07-05 | belinda.t
    Hello Dr. Laudie, I have filled certain areas with content I found available but I wanted to focus on the structure and coloring prior to the text as it can be adjusted at anytime. Was there anything about the layout/coloring that you'd like to adjust? Other minor changes, I will get completed but I wanted to make sure we're on the right path.
    2016-07-05 | jacoblaudie@yahoo.com
    I'm not sure why half of it is in latin? Can you change that to english, and then I can give better feed back. I like the office photo on the front! But I'd like our mission statement next to our photo or part of it, with the rest underneath instead of what is there now. Office hours are 8-5 Mon-Friday with emergencies available. Less focus on cosmetic dentistry on the front page and more on dental education and focus and children and family. Will send a video to be placed in the cosmetic location. Lets add some buttons to navigate the website at the top of the website mimicing my brother's website except for the changes I mention the last feedback I gave.

    Leave a Comment:




    Client Concern 
    Accounting Complaint | 2016-07-05 | Justin | #54424 |

    My credit card just expired. I’d like to pay that second half, at the same time, we haven’t seemed to get very far yet in the build out of the website either. I’m a little nervous to do so until we have a rough draft yet.

    Dr Laudie


    2016-07-05 | justinn
    I'll get that paid. Belinda was gonna email me last Thursday with the new proof and I'm just getting it today. No worries though. Sent from my iPhone
    2016-07-05 | belinda.t
    Initial draft was submitted, see below. Client responded last week as he was out on vacation.

    Leave a Comment:




    Email Setup: contactus@drlaudie.com closed
    Ticket: Technical | 2016-06-27 | Belinda | #54012 |

    Please setup contactus@drlaudie.com. Let Belinda know when completed. Please record password here.


    2016-06-27 | catherine.c
    pwd: 360_drlaudie

    Leave a Comment:




    Community Outreach Page closed
    Ticket: Website | 2016-06-27 | Belinda | #53997 |

    Please create a community outreach page and attach photos found in dropbox > design > projects > laudie-jacob > client > community-outreach

    Label this first set of photos “Honduras Dental Trip June 2016”


    2016-06-27 | catherine.c
    page created.
    http://2f4.7eb.myftpupload.com/community-outreach/

    Leave a Comment:




    Past Due 
    Accounting | 2016-06-27 | Chandra | #53984 |

    Email past due $2749 for 2nd installment of web design and monthly web.


    2016-07-05 | chandra.t
    Doctor updated CC via phone per Justin (Visa ending 1098), paid past due. Justin waived one month $199 (June). Recurring resumes 7/26/16 for $199.

    Leave a Comment:




    Photo Additions: Staff closed
    Ticket: Website | 2016-06-22 | Belinda | #53653 |

    Please add staff photos to appropriate pages.

    photosofstaff
    2016-06-27 | catherine.c
    all staff added.
    2016-06-27 | catherine.c
    add individual photos.
    2016-06-27 | catherine.c
    updated.
    2016-06-27 | belinda.t
    Tempsite is completed. Please add page with staff photos. Photos are also found in dropbox > projects >laudie-jacob > client
    2016-06-23 | catherine.c
    temp site not ready.

    Leave a Comment:




    Voicemail closed
    Task: Other | 2016-06-22 | Chandra | #53619 |

    Doctor has been been out of town but had some questions regarding the design questionnaire. Please call cell 913-244-7377.


    2016-06-22 | belinda.t
    Corresponding via email.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-02 | Belinda | #52418 |

    Hello Dr. Laudie,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    2016-06-27 | jacoblaudie@yahoo.com
    Here is a "Our philosophy" I'd like to add as well: We are dedicated to helping you have an educational and informative experience. We are committed to the highest standard of complete dental services for all ages. We provide quality service with friendliness, trust, comfort and care.
    2016-06-27 | jacoblaudie@yahoo.com
    Please visit www.drlaudie.com to get a bit more what I'm looking for. It's my twin brother's website in emporia KS. I would prefer the first photo anyone see's is of our office staff like on my brother's site. More warm and familiar that way instead of stock photos of no one they know. Don't like water mark of old down town in background Change menu options to minic my brother's. For instance about should be changes to "About Us" I like that once you click on any page, the the latest blog posts show up on the right side like in my brother's site. The logo Summit dental is no longer my logo . Add my new logo to the front top. Dr Jacob Laudie Dental instead of Summit Dental. I am going away from Summit Dental as there are too many people in Lees Summit now using that name.

    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2016-06-02 | Belinda | #52412 |

    Please include a page about “ph” content located in his projects folder.


    2016-06-13 | jan.s
    I have added a page for "pH" which was provided in the project folders, closing task.

    Leave a Comment:




    301s 
    Design | 2016-05-26 | Jan S. | #52073 |

    http://summitdentalonline.com/
    http://summitdentalonline.com/index.html
    http://summitdentalonline.com/MeetDrLaudie.html
    http://summitdentalonline.com/TechnologyandServices.html
    http://summitdentalonline.com/Links.html
    http://summitdentalonline.com/Contactus.html


    Leave a Comment:




    Site Sucker/Tempsite closed
    Task: Website | 2016-05-26 | Belinda | #52064 |

    Please download website and create tempsite. Please include the ordinary dental content.


    2016-05-31 | jan.s
    Tempsite and autologin links for Summit Dental were created, dental_general_dentist.xml was uploaded, and brackets were updated, closing task.
    2016-05-26 | jan.s
    I used SiteSucker, created a sitemap, provided the 301s as a new note, and uploaded it all to the website folder on s3.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-05-26 | Belinda | #52063 |

    Hello Dr. Laudie,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Followup Note 
    Design | 2016-05-26 | Belinda | #52062 |

    Record F/Us as comments.


    2016-07-12 | belinda.t
    Emailed fu
    2016-06-27 | belinda.t
    Email followed up with doctor regarding his feedback. He sent in photos and had other questions, therefore sent an email.
    2016-06-14 | belinda.t
    Email/LM.
    2016-06-06 | belinda.t
    Email F/U
    2016-05-27 | belinda.t
    Spoke to doctor, still in meeting. Will call back.

    Leave a Comment:




    SEO Note 
    Design | 2016-05-26 | Belinda | #52061 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Development Note 
    Design | 2016-05-26 | Belinda | #52060 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    Design Note 
    Design | 2016-05-26 | Belinda | #52059 |

    -keep cool colors, blues, navy, grey/tan/taupe; he sent logo to reference.
    -family oriented
    -wants patients to know that they are experts and want the patient to learn about their procedure
    – is very open to design, just as long as there’s a lot of content that is organized


    2016-06-02 | belinda.t
    Sent content about 'ph' that needs to be placed onto site.

    Leave a Comment:




    Please Set Up Monthly Blog Schedule closed
    Task: Social | 2016-05-26 | Justin | #52048 |

    Client gets 1 custom blog article created per month


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-05-26 | Justin | #52047 |

    Please call client tomorrow mid day his time ( he is available at that time )

    Very nice

    Please do re-direct
    IMPORTANT (HAS GOOD RANKING): 1st Page for Lee’s Summit Dentist


    2016-05-27 | justinn
    Per our convo yesterday, I forgot to activate Others tab for logo. Just did so

    Leave a Comment:




    New Order – Platinum Package (Phone Order) closed
    Task: Accounting | 2016-05-26 | Justin | #52046 |

    Website: $3,000 + $50/m
    Mobile: $500 + $29/m
    Social Marketing: $500 + $99/m
    Dental Videos: $500 + $20/m
    Design Ownership: $600
    Logo: $0

    Total: $5,100 + $199/m


    2016-07-05 | justinn
    Please waive 1 month
    2016-05-26 | chandra.t
    Charged.

    Leave a Comment:




    Website Estimate (Finalized) 
    Estimates | 2016-05-26 | Justin | #52033 |

    Correct Numbers

    Summit-Dental-Finalized-15Off
    2016-05-26 | justinn
    opened via sidekck
    2016-05-26 | justinn
    Texted

    Leave a Comment:




    Website Estimate (Finalized) 
    Estimates | 2016-05-24 | Justin | #51840 |

    Spoke with Dr. Ladie – very nice – answered a lot of questions in which he had – he is definitely really interested in working with our company – has another company called mojo that is offering a template for $2,000 + $1440 (annually) – explained to him the difference and perspective – asked what I can do to have him work with our company – he said initial cost – offered him a 15% off initial – $5,100 if he orders – he said he will call me back today or tomorrow to start – he just needs to call mojo one last time

    Summit-Dental-Finalized
    2016-05-26 | justinn
    Spoke with Dr. Laudie - will go with our company today - is with patient's will call me back
    2016-05-25 | justinn
    LM
    2016-05-24 | justinn
    Texted to let him know I updated his proposal & provided order form

    Leave a Comment:




    Lead Response – via Text 
    Sales | 2016-05-23 | Justin | #51763 |

    Can we move it. I haven’t printed that out yet. Tomorrow at 1pm?


    2016-05-24 | justinn
    opened via sidekick

    Leave a Comment:




    Website Estimate (New Package – Added Old Features) 
    Estimates | 2016-05-20 | Justin | #51632 |

    Spoke with Jacob – very nice – straight forward conversation – asked for pricing for platinum – went over everything that we do – told him the pricing right away – tried to get more info from him – asked about emails – wants social marketing but did not talk to him about it as part of the $199/m – told him what $199/m entails – sent custom proposal – will want to talk to me on Monday after 3

    Summit-Dental
    2016-05-20 | justinn
    opened via sidekick
    2016-05-20 | tri.l
    sent
    2016-05-20 | justinn
    Please mail

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-05-26
    Questionnaire:
    Site Download/Site Sucker: 2016-05-26
    Temporary Site: 2016-06-13
    Concept:
    Approved: 2016-08-03
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-08-10
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2000-01-01
    Analytics Setup: 2016-10-21
    Analytics Report or Jetpack Setup: 2016-10-21
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-05-26
    2016-05-26
    Mobile
    Fluid Responsive
    2016-05-26

    Videos
    2016-05-26

    Marketing


    Reputation


    Facebook
    2016-05-26

    Google Plus
    2016-05-26

    Blog
    2016-05-26

    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others
    2016-05-27

    360 Plan



    Estimates | 2016-05-26 | Justin | Website Estimate (Finalized) Ordered

    Platinum + 15% OFF


    Initial: 2 Payments of $2,550
    Monthly: $199/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    Educational Library

    Get Access to Hundreds of Articles

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    Custom Blog: 1 Custom Unique Article Created/Posted Per Month SpeciÒcally for Your Practice (SEO Focused) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:

    Summit-Dental-Finalized-15Off

    COMMENTS:

    2016-05-26 | justinn
    opened via sidekck
    2016-05-26 | justinn
    Texted
    Estimates | 2016-05-24 | Justin | Website Estimate (Finalized) Expired

    Platinum + 15% OFF


    Initial: 2 Payments of $2,250**
    Monthly: $199/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    Educational Library

    Get Access to Hundreds of Articles

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    Custom Blog: 1 Custom Unique Article Created/Posted Per Month SpeciÒcally for Your Practice (SEO Focused) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:

    Summit-Dental-Finalized

    COMMENTS:

    2016-05-26 | justinn
    Spoke with Dr. Laudie - will go with our company today - is with patient's will call me back
    2016-05-25 | justinn
    LM
    2016-05-24 | justinn
    Texted to let him know I updated his proposal & provided order form
    Estimates | 2016-05-20 | Justin | Website Estimate (New Package – Added Old Features) Expired

    Platinum Package


    Initial: 2 Payments of $2,999
    Monthly: $199/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    Educational Library

    Get Access to Hundreds of Articles

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    Custom Blog: 1 Custom Unique Article Created/Posted Per Month Specifically for Your Practice (SEO Focused) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:

    Summit-Dental

    COMMENTS:

    2016-05-20 | justinn
    opened via sidekick
    2016-05-20 | tri.l
    sent
    2016-05-20 | justinn
    Please mail