North Fulton Compounding Pharmacy

An error message pops up when customers try to refill prescription see attached.

Please call Tarva regarding SSL on her cell.

Josh called stating site was showing page ok. Checked out all settings ok and site is back up.

Tarva called – Customers were receiving a message telling them to enable cookies when they tried to submit an online refill form, and a 404 message when they submitted an empty form. NFCP had just switched to a form from another company – RX Mobility. Per Belinda, I advised Tarva to speak directly to RX Mobility, as we did not install the form. Tarva seemed relieved to have the beginning of a resolution to her problem.

Please change “Consult a Pharmacist” button on the Home page to “Mobile App” and link to Mobile app page.

Email Tarva when completed tarva@northfultonrx.com.

Can you please change the title on the page “Consult a Pharmacist” to “Mobile App”. It will also need to be changed in the bar that appears on the main header.

View source of this ticket for code.

pharmacist@northfultonrx.com emails forwarded to christo@northfultonrx.com and josh@northfultonrx.com

all refills sent to christo@northfultonrx.com and josh@northfultonrx.com as well

Refill Prescriptions Form: client said that you are not able to see the whole form/wording on mobile site. Please check the sizing to make sure.

Adjust menu so hides submenus.

Mobile drop down keeps disappearing when you select About. Please review and call back Tarva on her cell 404-863-8292. ASAP as they’re running a campaign. (She mentioned Desirae had fixed this problem before but now it has reverted back).

Please add hero image to the home page ONLY. Hero image should NOT appear on any inner pages. *mobile version only*

Home page (MOBILE VERSION):
Please link Hormones, Dermatology, Vitamin Supplements, & Veterinary Medicine to its appropriate pages.

MOBILE VERSION ONLY:
-please make sure hero image does NOT appear on any pages

Website is now LIVE! Phil needs to check the A record for “www” and also change the MX record. Will update once completed.

1. Please add domain(s) to statuscake.com
2. Complete 301 Redirects
3. Setup Analytics & Reporting
4. Add following lines to end of robots.txt file:

User-agent: ia_archiver

Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

Hello Tarva,

Congratulations! Your website is live and accessible to the public.

Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

URL: http://northfultonrx.com

If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

Thank you!

Desirae
desirae.g@optimized360.com

Please create email addresses in our Godaddy Workspace Email. Please set a password and send the client instructions on how to access the emails.

jennifer
josh
laura
lindsey ( forward to josh)
pharmacist
tarva
terry

Please let Belinda know when this is completed, we would like the website to go live.

Tarva called and requested a conference call with their IT guy, Phil, about domain transfer. She said it has been difficult to get a hold of Phil, so he is only available right now. Wanted to speak with Belinda but she is currently busy. I called her back and left VM.

– mobile: remove white space above h1
– mobile: you can scroll to the left, supposed to not scroll. Check viewport please.
– mobile: remove upper hambuger menu (in white area)
– mobile: slider; remove any text within slider
– mobile: menu; services: do not show drop down items for services

– desktop: white menu area, make font a little smaller.

Remove green bg on the jotform.

http://486.f56.myftpupload.com/testimonials/

Make the inner banner a featured image so we can switch it out based on the page.

For homepage please have the slogan’s “Custom Prescriptions to Fit You” background for text blue.

For family photo please put caption on top of image “The Morgan Family”. Font style same as “A family approach”. Text white, background for text should be blue. Place at bottom of image. Center align horizontally to image.

Please adjust styling for inner unordered list when using DIVI. Does not show bullet points.

Missing featured services section on desktop. Shows on mobile. See attached.

Mobile:

Put padding on the first blue drop down menu. The first (blue) drop down menu including consult a pharmacist, practitioner portal, and contact is working but the options are so close together it is hard to hit your selection with your finger

The second drop down menu does not work. When you click on your selection it does not take you anywhere.

The Refill Prescriptions under the phone number needs to be a button so people know they can click on it. (make it same red bg as flag and white text)

Inner pages: some pages run into the footer section. See attached.

Reduce the inner image by 2/3.

Post and Page inner banner are inconsistent. (http://486.f56.myftpupload.com/supplementsvitamins/) (http://486.f56.myftpupload.com/compounding/)

For inner banner, make plain. There should be no text or buttons. The text BG behind “Custom prescriptions to fit you” should affect the page/post title.

Seems like this process is longer than expected. Just spoke with Tarva and she’s lost in where all of the content is and is getting frustrated that she was not able to speak to anyone in the past few days. She mentioned that she left messages but no return.

Main Concerns:

– Timeframe of when all pages of content will be written
– Organization of the tickets and where everything is currently
– Charges: why is she being charged (but she quickly just moved into getting the site done)
– Designing each page (I will address but Danny, you might have to talk to her after)

Please call her at 11:30pm tomorrow. Please send a break down of what pages we have requested, if they have been done/added.

Services highlight section is not showing up.

Please adjust spacing for attached section in mobile view

Additional content that has been approved. Please place imagery as you see fit as well.

Each “section” within the document is a separate page.

http://486.f56.myftpupload.com/rx-refills/

The form runs into the footer, please fix.
The content below the Title is offset, please make flushed. (This happens on all pages, please fix for all)

Homepage: on hero, “Custom prescriptions to fit you” make font smaller enough to fit on one line.

Mobile (iPhone5):

-Add “Refill Prescription” button below the phone number.

-Menu does not work. Remove submenus on mobile only so it is easier to scroll through/see

-Featured services, make entire box clickable for mobile users that do not have hover

Remove “We understand everyone has a different lifestyle and we do our best to provide custom prescriptions as prescribed by our patients’ doctors.” from the slogan.

In green section below the hero, Remove the form. Replace the text to “Custom Prescriptions to fit you”. Also adjust the size of the BG so that it is enough to contain the text.

Inner page banner to the attached sizing. Will replace image later. For inner Title, please make BG behind text in blue with the text in white. Have the BG extend to the end of the right viewport.

For mobile homepage, make “Refill Prescriptions” the only visible menu item of the white menu bar — put rest in the hamburger menu if possible.

Please add content based on the word doc attached. Only add the “approved” sections. Each section should be a page.

To confirm, The following sections SHOULD NOT BE ADDED since we are still writing them. Please create temporary pages however.

Dentist/Dental, Podiatry, Oncology, Autism, BHRT (Women)

Did not like content, is adjusting it. Would like to have content flushed out before going live. Pressure on live date. Will send revised examples. Current writing is about conditions rather than how compounding helps with the conditions.

From writers access.

21 Pages of custom content approved by Danny. Ordered as 4 separate orders on writeraccess.com. We should have the first batch done in one week.

Remove the banner for the inner pages
Make the “Family first” section editable in WP Dashboard “Frontpage”

Add a few images for the inner pages. See websites folder in dropbox for personal photos. Grab a few (2-3) stock photos that pertain to each page. LMK if you need clarification.

Remove all social media except FB and G+. (footer and header)

Remove Find a practitioner (menu bar) and delete page.

Make refill flag disappear when in smaller viewport as it blocks information.

Hi Tarva,

Your website is ready for your review.

We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): tarva@northfultonrx.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: tarva@northfultonrx.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

Hi Brijesh, can you please add a hover effect on the “Online Refill Requests” button? Thank you!

Send by Friday 24th.

—

The following are issues being worked on by the offshore developers. If they are not completed by the 24th, please remind them to finish up the adjusts.

Top and bottom Social icons, make green on hover.
Make Red Flag a clickable link
Make top Phone number clickable on mobile to call

Attached Screenshots

Make the flag not so intrusive on tablet/mobile
Make it a top section as a bar across (either under hamburger menu or above logo). If cannot:
Reduce the size of the flag vertically and horizontally. Can hide the text so only icon shows. If cannot:
Hide all together.
Make testimonial section not skew.
Make submenu’s on Hamburger menu more apparent. Make BG a different color?

When sending for ready. Please look in Dropbox websites folder “_assets/_062216” as the client has provided a lot of pictures to incorporate within the website. Please use within inner pages when appropriate.

There should also be a content folder. As of now, just an about us doc is there.

Please make when you can as client has approved.

New speciality, so there will not be any XMLs / content to load from library.

Just make sure the general framework/pages/SEO are there.

Hi Tarva,

Here is the updated draft for you to approve! Please let me know so I can get my development team on this! Remember we can always change the written content later on in the process.

Hi Tarva,

I have attached your design draft for your website. Please view it at 100% so that you can get the whole visual experience. There are two drafts, one is how it would look normally and the second is “active” and how one would interact with a few elements.

I tried to stay with your brand colors as much as I could and make things as easy to navigate. I used a 2 stack navigation bar to help split up and organize the original navigation you gave me in your notes. The 1st navigation is more “functional” links while the 2nd navigation is “supplementary / education”.

I brought in a serif font for the header to help have a humanistic approach to relate to your “family practice”. Supplemented it with a compressed san serif to convey a tech / authoritative voice.

Since compounding pharmacy is a individualistic type of service, I wanted to help show that visually with a broad range of demographic within the main image. From there, visitors can automatically learn more about what compounding is and/or find a practitioner near them.

One the side in a red that stands out (that will follow the user as they scroll) is an online refill button. This helps for returning visitors making the button easy to find.

Below is an inquiry form because I felt the services you offer were so broad, yet detailed, if a patient or a physician had a certain burning question, the form to ask would be available to them right away.

Then we introduce the family as you are a family owned business. I wrote up a little snippet on the philosophy of a family owned business. We can always change this if you would like. The image section will be a slider so we can put a few more family pictures there as well.

The featured services help pin point what sets you apart a long with what service is your main “bread and butter”. I thought that vitamin supplements and the vet meds was pretty unique so I wanted it to be highlighted. We can change the services out, however, if you feel others represent you better. The featured services will behave in this manner when hovered (http://tympanus.net/Development/HoverEffectIdeas/).

While I couldn’t find any testimonials on the web. Since we are also dealing with practitioners, it would be helpful to try to drum up some testimonials from them to help market yourselves to future practitioners.

Please let me know what you think!

http://northfultonrx.com/
http://northfultonrx.com/pharmacyandwellness.htm
http://northfultonrx.com/customrx.htm
http://northfultonrx.com/womenshealth.htm
http://northfultonrx.com/resources.htm
http://northfultonrx.com/contactus.htm
http://northfultonrx.com/index.htm
http://northfultonrx.com/rxrefills.htm

Thanks!

Hi Tarva,

Welcome to Optimized360!

My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny this morning to discuss your account and review the notes you initially had.

He let me know that you are available to talk today at 10AM PST. I will give you a call to discuss your design goals and any ideas you have in mind. I will go over the process with you as well so you will know what to expect.

I look forward to working on this design with you. 

Record F/Us as comments.

Initial design notes from client:

– Tarva Morgan (wife)
– primary point of contact
– has design background
– extremely nice
– I have a ph conf at 9am 6/3 to transfer to designer to start interview.

– web makeover
– compound pharmacy, talk to me so i can explain what this specialty is
– do all 301 redirects (not that many # of pages)

Website: $2,500 + $49/m*
Mobile: $1,000 + $29/m*
*1st 3 months waived

Tarva called in – very nice. looking to redo a website they bought over. Her husband does compound pharmacy, had started on a site through web builder but not user-friendly and not what she’s looking for. She has design background but not on the technical end. Went over how we focus on healthcare only and our knowledge in SEO (she had brought it up she doesn’t kknow). Has good ranking which is expected, issue here is the site’s design which will prevent lower conversion which she agreed. wants site to be mobile responsive and option to do rx refill. Discussed how this needs to be hipaa-compliant. We can do a secured form for submission NOT mobile app which she understands but now sure cause she saw a site that has it which i told her to show me and we will see what we can do.
Overall was very nice. Wants to review everything with her husband and get back to me. Looking to do it soon. ok to call her on friday to touch base.