Cherrywood Dental Care

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 102151




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    suggested SSL to doctor 
    Notes | 2017-12-01 | Catherine C. | #107760 |

    Doctor wanted to know if there’s anything she can update on site. Told her marketing of site pretty good. Recommended for her to install SSL.
    quote $499 / $49 per month


    Leave a Comment:




    optimizing site closed
    Ticket: Website | 2017-11-19 | Catherine C. | #105744 |

    Doctor sent attached report.

    We need this to be a score of 85 or better. Can someone contact me.


    2017-11-30 | catherine.c
    Hi Dr. Zettler,
    We apologize for the delay on getting back to you due to the holidays. Regarding the screenshot of your optimization report, a score of 50 is considered normal. Here are some well-known sites that have a score close to yours. The speed does not give you an overall pictures of your site and there are multiple factors to consider. Here is also an article that may help explain why the speed should not be the most important factor for your website.
    https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/
    Attached screenshots of scores for adwords, google maps, google news.

    Leave a Comment:




    Google Security closed
    Task: Other | 2017-09-26 | Catherine C. | #90552 |

    Christine called – wanted to know what to do for security.
    Please call back – 952-440-9303


    2017-09-26 | justinn
    Christine, I had tried contacting you earlier but was unable to reach you. In the meantime, here is some general information which will help answer some of your questions before we connect via the phone. 1- Starting Oct 1st, 2017, Chrome users will see a 'Not Secure' warning on pages that have no secure forms (non-https) or without SSL image.png 2 - Our Jotforms (Appointment/Contact Forms) submission is transmitted via a 3rd party link embedded on the page which is HTTPS and SSL but, we are not sure if that is enough for Google. They may want the DOMAIN itself to be HTTPS as well. 3 - Currently there are no plans for warnings on other browsers Overall, we are aware of this and it is a new Google Chrome requirement that they just introduced (Oct 1st). First, let me assure you that there is nothing to worry about. There is an easy fix to this and we will go over it in a minute. Google wants all the forms on the internet to be encrypted. This has been a requirement for banks and hospitals, but now, Google wants even a simple contact form on websites to be encrypted. Since we are ahead of the curve, our forms have always been encrypted (attached is proof via the 3rd party plugin we use for your forms), but, it seems that Google wants the whole site where the form is to be encrypted now (HTTPS and SSL). Some Q&A clarity - Why am I getting a Not Secure message? Google Chrome has just introduced a new requirement asking all websites with forms to become encrypted. - How come my website is not secure? Why have you guys not made my site secure? Your site is secure, but, Google now wants site communications to be encrypted. - Why didn't you build my website this way from the start? This requirement is new and is similar to what happened to credit cards machines recently. As you know, the magnetic strips are being phased out in favor of the new, more secure credit card chips. I am sure that you are familiar with that because you must have just upgraded to the new machines or must be planning to. The same way you had to update your equipment to stay compliant with the new credit card security protocol, we now need to update our sites to comply with this new requirement. - Aren't your website compliant with laws and regulations? This is NOT a government law or regulation. Google, has decided to implement this change unilaterally. This only applies to Google Chrome browser. So, more than half of the computer users don't even see this warning. - What are my solutions? We can help you set up a special security certificate also referred to as SSL or HTTPS. It only takes a couple of days to set up. I understand that you can purchase the certificate individually or as part of our new Security & Compliance Package that also includes, ADApt and HIPAA services. - What happens to my forms? All the forms will continue to work. This is just a light alert. Nothing is blocked. - I saw that they sell this on Godaddy and they said it is very easy? Everything that is sold on Godaddy is a do-it-yourself item. And of course, they claim everything is simple. That is what companies that sell do-it-yourself products always say. Buying the certificate is like buying a new lock for your home. First, there are many different options. Second, someone needs to install the lock and maintain it. So, while we do buy the certificate for you, we will need to install it on the servers, set it up with the registrar, activate it, make sure all your pages and images comply with the new https address. We need to re-direct all the old pages to the new one. All plugins need to be checked and updated to work with the new security system and many other steps that need to be taken. This continues on an ongoing basis as the code and certificates are updated constantly. That is the reason there is a small fee to pay for these costs. Overall, I understand that you may feel uneasy and unhappy about this which we get it and we feel the same way. As a matter of fact, this is a big distraction for us too. This is really not a product we want to sell/work on. We also prefer making your website look better and get you more new patients. But, when you live in the real world, thieves advance quickly and we have to take security measures to stay safe. Please let me know if this helps clarify some of your questions before our call. I will wait for your response to confirm a day/time this week!
    2017-09-26 | justinn
    unable to reach - emailed

    Leave a Comment:




    New Email closed
    Ticket: Website | 2017-06-01 | Chandra | #76751 |

    Tara requested to create cherrywood123@cherrywooddental.com PW: !zettler01


    Leave a Comment:




    Past Due 
    Accounting | 2017-05-16 | Chandra | #75779 |

    Email past due $199 for web.


    2017-06-01 | chandra.t
    Tara updated CC via phone (Visa ending in 6521), paid past due.

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-05-03 | Catherine C. | #74955 |

    1. Homepage testimonial in slider under Passionate about your smile – remove and add this text. Edit text so it fits in the space.

    I’ve known Dr Melissa Zettler for over 15 years now. I must say she one of a kind when it comes to being an awesome dentist . The minute you meet her you will feel her compassion for her patients. She is a true perfectionist when it comes to her practice, helping each patient on a individual basis and best of all her work is beautiful. She is very gentle and caring. She is always up to date with the newest techniques and materials used in dentistry.
    Dr Zettler definitely has that special dental practice that you actually look forward to your next dental appointment.

    2. update G+ icon, link to: https://www.google.com/maps/place/Cherrywood+Dental+Care/@44.7485919,-93.3530234,17z/data=!4m5!3m4!1s0x87f63c6db75041a3:0xe1cd8da3023b6b40!8m2!3d44.7485881!4d-93.3508294


    2017-05-08 | catherine.c
    removed G+ link.
    2017-05-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-05 | catherine.c
    emailed completed.
    2017-05-04 | catherine.c
    FTP is correct.
    www.cherrywooddental.com
    f6333350463365
    f4.}_Irc
    2017-05-03 | developerhaseeb
    FTP login is not working.. please check. Thanks
    2017-05-03 | catherine.c
    http://www.cherrywooddental.com/wp-admin/
    U: admin102151
    P: $bUFqxCgGT73tFw^lK1taq#E

    FTP:
    www.cherrywooddental.com
    U: f6333350463365
    P: f4.}_Irc

    Leave a Comment:




    editor login closed
    Task: Website | 2017-03-06 | Catherine C. | #70877 |

    Sent Dr. Zettler login for editor.. She wanted to work on her blog.


    Leave a Comment:




    spelling errors closed
    Ticket: Website | 2017-01-06 | Catherine C. | #66607 |

    Inner pages – fix Dentistry spelling error under text ‘An Aesthetic Family Dental Practice’

    Scan text in site for any additional spelling errors.


    2017-01-06 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    email attachement issue closed
    Task: Website | 2016-12-08 | Catherine C. | #64794 |

    Amy is having problems sending attachments and allowing recipients to open documents. Asked her for access to account so we can look into this.


    2016-12-08 | catherine.c
    accessed doctor's office365 email account. changed settings, attachments are sending and able to download.

    Leave a Comment:




    Problems With Email closed
    Ticket: Technical | 2016-12-05 | Desirae.G | #64510 |

    Amy called and said they are having issues with contactus@cherrywooddental.com regarding email attachments. Their client are receiving emails but are not able to open them. Please call Amy at the main office # with details.


    2016-12-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-05 | catherine.c
    Emailed Amy help link & left voicemail. Could be setting when attaching file. Need to remove "sign-in required" option.

    Leave a Comment:




    URGENT: Add Analytics Reporting closed
    Task: Website | 2016-10-17 | Justin | #61349 |

    Client is missing analytics – PLEASE ADD


    2016-10-17 | chandra.t
    Created analytics and reporting in Optizign3.
    2016-10-17 | justinn
    Haven't noticed any analytics. Can you please send me what had been done so far to date - Melissa

    Leave a Comment:




    CC Update 
    Accounting | 2016-10-17 | Chandra | #61307 |

    Doctor updated CC via fax (Visa ending in 7122).


    Leave a Comment:




    Posts not showing – Editor mode closed
    Task: Website | 2016-09-23 | Catherine C. | #59771 |

    Please add Posts back to Editor view of this site.


    2016-09-23 | catherine.c
    nvm, belinda helped. closing.

    Leave a Comment:




    Decrease Size of Featured Image for Posts closed
    Task: Website | 2016-08-31 | Jan S. | #58268 |

    Please decrease the size of the featured image for individual posts for blogs. Have the featured image aligned to the left and have the text wrap around it, thank you.


    2016-09-01 | jan.s
    Thank you, closing task.
    2016-09-01 | developerbrijesh
    done

    Leave a Comment:




    Fix Blog Post Featured Image closed
    Task: Website | 2016-08-17 | Jan S. | #57425 |

    Please fix the size of the featured image for the blog posts. They currently exceed the width of the max-width. In the meantime, I have made the blog post private, thank you.


    2016-08-18 | developerbrijesh
    Done

    Leave a Comment:




    Add to Gallery closed
    Ticket: Website | 2016-08-02 | Catherine C. | #56331 |

    Add these 4 photos to gallery


    2016-08-03 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-08-02 | catherine.c
    4 photos in website folder > _assets > beforeaftergallery

    Leave a Comment:




    replace office photos closed
    Ticket: Website | 2016-07-28 | Catherine C. | #56055 |

    photos in websites folder.


    2016-07-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email & change jotform email closed
    Ticket: Website | 2016-07-28 | Catherine C. | #55991 |

    Amy called, said not receiving email after HIPAA email set up.

    Change schedule an appointment email to contactus@cherrywooddental.com


    2016-07-28 | catherine.c
    email on jotform updated to contactus@.
    2016-07-28 | catherine.c
    Left voicemail for Amy. Dr. Zettler has new HIPPA email link. I tested email and it is receiving email. Amy may be using a temporary workspace email account that was created before HIPAA. Told her to delete that account and use the one I sent to Dr. Zettler's email.
    2016-07-28 | catherine.c
    Sending email is ok.

    Leave a Comment:




    Created Email closed
    Task: Technical | 2016-07-26 | Marvin A. | #55795 |

    Dr. said email is down. Cannot wait for hipaa to be setup so I created a temporary workspace email for her. (contactus@cherrywooddental.com)


    2016-07-26 | marvin.a
    Looks like the domain was successfully transferred and I updated the DNS settings.

    Leave a Comment:




    Updated DNS Settings 
    Design | 2016-07-26 | Marvin A. | #55793 |

    Domain transferred, updated DNS to godaddy’s DNS.

    OLD Settings:

    1
    DNS1.NAME-SERVICES.COM
    Active
    2
    DNS2.NAME-SERVICES.COM
    Active
    3
    DNS3.NAME-SERVICES.COM
    Active
    4
    DNS4.NAME-SERVICES.COM
    Active
    5
    DNS5.NAME-SERVICES.COM
    Active

    No MX records via MX toolbox.


    Leave a Comment:




    mobile buttons closed
    Task: Website | 2016-07-25 | Catherine C. | #55771 |

    the schedule an appt and menu links aren’t working on my mobile site. Please adjust. Thank you.


    2016-07-26 | developerbrijesh
    Done

    Leave a Comment:




    Gallery Post closed
    Task: Other | 2016-07-25 | Danny | #55733 |

    Please create.


    2016-07-29 | catherine.c
    http://optimized360.com/?p=16867&preview=true

    Leave a Comment:




    Email: Social Intro 
    Design | 2016-07-22 | Jan S. | #55661 |

    Hello Dr. Zettler,

    You have ordered a monthly blog with us in which we will need 6-12 topics from you. These topics can range from anything about your specialty or otherwise. Please send those topics as soon as possible so that our copywriters can get it started for you. After these topics are received, we will publish an article every month to your website and social media accounts.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    add implants section closed
    Ticket: Website | 2016-07-18 | Catherine C. | #55361 |

    It’s a drop down list. Under financial info tab on the right side inflate. Also patient education and anywhere the featured services are.


    2016-07-19 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2016-07-18 | Catherine C. | #55359 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.


    2016-10-18 | robert.b
    There is no 301s
    2016-10-17 | chandra.t
    Completed 1 and 3.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-07-18 | Catherine C. | #55358 |

    Hello Dr. Melissa Zettler,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://cherrywooddental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website’s editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    would like to go live July 18 
    Notes | 2016-07-11 | Catherine C. | #54883 |

    2016-07-18 | catherine.c
    A record changed.
    2016-07-18 | catherine.c
    Emailed Krisanne A record. Waiting to see if she can change A record while domain is in process of transferring.

    Leave a Comment:




    Domain Transfer closed
    Ticket: Technical | 2016-07-07 | Belinda | #54638 |

    Please start domain transfer. EPP: u4+^~5t@%-_0j@


    2016-07-14 | catherine.c
    transfer codes received & processing.
    Trans ID: 219270295
    Security ID: TNUZ10977
    2016-07-11 | catherine.c
    Dr. Zettler would like to go live July 18.
    2016-07-11 | belinda.t
    MX Records Pref Hostname IP Address TTL 10 mx.cherrywooddental.com.cust.b.hostedemail.com 64.98.36.4 30 min Blacklist Check SMTP Test
    2016-07-08 | catherine.c
    transfer started. waiting for TransID & Security code.

    Leave a Comment:




    HIPAA Compliant Email Set Up closed
    Task: Technical | 2016-06-27 | Justin | #54002 |

    Please Set Up: contactus@cherrywooddental.com

    My Email Response to client:

    If you do not wish to lose all your emails you have sent or is in your inbox, you should contact your current email company to set up an outlook email.
    Outlook will then save it on your computer and we will set up your HIPAA compliant email and provide you new email settings to access it.

    Other than that, I will go ahead and set up your HIPAA Compliant email (contactus@cherrywooddental.com) right away.

    Thank you,


    2016-07-27 | catherine.c
    Email account set up & emailed doctor login info.
    2016-07-06 | jan.s
    Amy called and they have followed the instructions but they are now unable to access their emails.
    2016-07-06 | jan.s
    Emails are down, Amy called for follow-up. She will follow-up with another staff member to see if they completely followed the instructions. She will call back with follow-up
    2016-07-01 | catherine.c
    Emailed Amy another set of settings instructions for sesame. Waiting for response.
    2016-06-29 | catherine.c
    Amy will fwd account settings from GoDaddy I sent her to sesame.
    2016-06-28 | catherine.c
    requested access to her domain under enom.
    2016-06-28 | catherine.c
    email set up started.

    Leave a Comment:




    New Order – HIPAA Email closed
    Task: Accounting | 2016-06-27 | Justin | #54001 |

    HIPAA Email: $500 + $500/year

    Ordered via Email:
    “Yes, I think I need to do that. Can I keep contactus@cherrywooddental.com? This is our only email. “


    2016-06-27 | chandra.t
    Charged.

    Leave a Comment:




    add before/after photos closed
    Task: Website | 2016-06-24 | Catherine C. | #53940 |

    please add before/after photos from email. 3 emails.


    2016-07-18 | desirae.g
    the rest of the before/after photos have been added to the Smile Gallery. Closed.
    2016-07-10 | catherine.c
    Sorry, I just checked. She sent me in all separate emails.
    2016-07-10 | catherine.c
    Thanks for adding the photos! I think there might be one email missing (the 2nd one out of 3) with the photos. I'll forward it to you again in case you didn't receive it. Thanks!
    2016-06-30 | desirae.g
    Before & after photos added to Smile Gallery. Closed.
    2016-06-29 | catherine.c
    Let me know when you are ready for this one. I will fwd the emails. Thanks.
    2016-06-28 | catherine.c
    Notified of time extension: Dear Doctor, We are diligently working on tickets submitted for your website, however, due to higher volume of tickets submitted, it may take longer to complete.

    Leave a Comment:




    web changes closed
    Ticket: Website | 2016-06-24 | Catherine C. | #53910 |

    1.Wondering if you are able to change the font on my logo to match the one at the top of my page, and also edit the colors so they blend more?

    2.change all the areas with mzdds@aol.com to contactus@cherrywooddental.com
    3. quote on the front page take the capital out of Couldn’t. And can we add a name to the quote?
    4. you will be helping with google + and fb. what needs to happen there?
    5. before and after photos, amy sending to you
    6. up date sara fam photo. Also on home page change meet the doctor to doctors
    7. at bottom of home page please add implant dentistry. general, cosmetic and implant dentistry
    8. how and when are we moving our email to your support? and I want to confirm we have ablilty to encrypt
    9. can you add logo for care credit to payment options and add lending club along with logo. Also add 5% savings when paying in full with cash. And 10% senior savings when paying in full with cash
    10. google review for Patrick jude is wrong. He just left this in 1026
    11. under services change braces to invisalign and add logo
    12. I will submit new office interior photos.


    2016-06-24 | catherine.c
    edits complete. emailed dr. about other questions.

    Leave a Comment:




    web changes closed
    Tickets | 2016-06-23 | Catherine C. | #53716 |

    First of all, I love it..
    1.Wondering if you are able to change the font on my logo to match the one at the top of my page, and also edit the colors so they blend more?
    2.change all the areas with mzdds@aol.com to contactus@cherrywooddental.com
    3. quote on the front page take the capital out of Couldn’t. And can we add a name to the quote?
    4. you will be helping with google + and fb. what needs to happen there?
    5. before and after photos, amy sending to you
    6. up date sara fam photo. Also on home page change meet the doctor to doctors
    7. at bottom of home page please add implant dentistry. general, cosmetic and implant dentistry
    8. how and when are we moving our email to your support? and I want to confirm we have ablilty to encrypt
    9. can you add logo for care credit to payment options and add lending club along with logo. Also add 5% savings when paying in full with cash. And 10% senior savings when paying in full with cash
    10. google review for Patrick jude is wrong. He just left this in 1026
    11. under services change braces to invisalign and add logo
    12. I will submit new office interior photos.


    2016-06-24 | catherine.c
    see next ticket.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-06-20 | Catherine C. | #53482 |

    Hello Dr. Melissa Zettler,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): cherrywooddental.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mzdds@aol.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    image on homepage closed
    Task: Website | 2016-06-20 | Catherine C. | #53467 |

    Insurance & Finance link on homepage with image. Please bring image in front of background pattern. Add border to it like the other image boxes. Link all images boxes to correct links. Only the text is currently linked.


    2016-06-21 | developerbrijesh
    done

    Leave a Comment:




    Confirm Business Hrs 
    Notes | 2016-06-17 | Catherine C. | #53418 |

    2016-06-20 | catherine.c
    completed.

    Leave a Comment:




    Set up Blog closed
    Task: Social | 2016-06-17 | Catherine C. | #53411 |

    Please set up blog for this client. Thank you.


    2016-06-20 | developerbrijesh
    Done

    Leave a Comment:




    Set up Blog closed
    Tasks | 2016-06-17 | Catherine C. | #53410 |

    Please set up blog for this client. Thank you.


    2016-06-17 | catherine.c
    Please ignore. See task for Brijesh.

    Leave a Comment:




    Remove white background from jotform closed
    Task: Other | 2016-06-17 | Catherine C. | #53400 |

    On this page, please remove white background from form.
    http://f63.379.myftpupload.com/refer-a-friendpatient/


    2016-06-17 | developerbrijesh
    done

    Leave a Comment:




    Fix background image – inner pages closed
    Task: Website | 2016-06-17 | Catherine C. | #53376 |

    Patterned background on inner pages repeat. Please adjust.


    2016-06-17 | developerbrijesh
    done

    Leave a Comment:




    footer closed
    Task: Website | 2016-06-15 | Catherine C. | #53287 |

    Please adjust layout of footer to look like this. Thank you.


    2016-06-16 | catherine.c
    thank you.
    2016-06-15 | developerbrijesh
    done

    Leave a Comment:




    web edits closed
    Task: Website | 2016-06-15 | Catherine C. | #53286 |

    Hi Brijesh, I checked the temp site and see most of the site ready. It’s missing a few details. The homepage pattern background is missing and the featured services section fonts are not the same as draft. Please adjust. Thank you.


    2016-06-16 | catherine.c
    The background image on homepage does not stretch across full width. There is white background on right side near the Appointments button on the right side of browser. Please adjust.
    2016-06-16 | developerbrijesh
    done

    Leave a Comment:




    Sent to Development 
    Notes | 2016-06-14 | Catherine C. | #53165 |

    6/9/16


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-31 | Catherine C. | #52249 |

    Hello Dr. Melissa Zettler,

    Here are 2 design drafts for your website. Please review and provide us your feedback. Thank you.


    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2016-05-31 | Belinda | #52165 |

    Please create tempsite.


    2016-06-02 | jan.s
    Tempsite and autologin links were created, dental_general_dentist.xml file was uploaded, brackets were updated, jotforms added, and Google maps added, closing task.
    2016-06-02 | catherine.c
    Please let me know when tempsite is ready. Client is ready for development. Thanks.

    Leave a Comment:




    Instruction Email closed
    Task: Other | 2016-05-23 | Belinda | #51715 |

    Please email client instructions for the following:

    1. Facebook: add us as a manager (ask Jan if you don’t know)
    2. Google Plus
    3. Domain Access: please do a WHOIS and let her know which registrar she’s with.

    Let me know if you have questions!


    2016-05-26 | catherine.c
    Emailed dr.

    Leave a Comment:




    DQ Submission 
    Design | 2016-05-20 | Catherine C. | #51624 |

    Your Name melissa

    Desired Domain(s) www.cherrywooddental.com

    Practice Address (as you would like for it to appear on your website)

    Street Address: Cherrywood Dental Care

    Street Address Line 2: 14127 Vernon ave S

    City: savage

    State / Province: mn

    Postal / Zip Code: 55378

    Country: United States

    Practice Telephone (952) 440-9303

    E-mail for Patients contactus@cherrywooddental.com


    Please select features you would like to have on your website. Social Media

    Services Badges

    Contact Form

    Memberships


    Color 1 #000000

    Color 2 #000000

    Color 3 #000000


    Ethnicity Caucasian

    Hispanic

    Asian

    African American


    Age Group Young Adult

    Middle Age


    Demographic Business Professional

    Free-for-Service

    Choose Your File(s) LOGO.jpg

    Please have my designer call me to discuss further details.

    Comments for Your Designer I couldn’t add more than one photo. Call Amy and she can send you team photos we have, bios, before and afters.


    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-05-10 | Catherine C. | #50925 |

    Hello Dr. Melissa Zettler,

    Welcome to Optimized360!

    My name is Catherine and I will be the designer working with you on your new design. I had a quick meeting with Justin to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    Username: mzdds@aol.com
    Password: 360_mzdds

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    2016-05-16 | catherine.c
    Thank you! I talked to her, said she didn't receive email with DQ. Will resend.
    2016-05-16 | chandra.t
    Dr. Zettler left a voicemail, she is out of the office on Fridays but you can call her cell for Fridays and after hours 612-558-5919.

    Leave a Comment:




    Followup Note 
    Design | 2016-05-10 | Catherine C. | #50924 |

    Record F/Us as comments.


    2016-05-23 | chandra.t
    Voicemail - She had some personal issues Friday but is available today 840am and 930-10am to speak. Please call.
    2016-05-20 | catherine.c
    They forgot about the meeting. Dr. will call around 2pm PT/4pm CT today.
    2016-05-19 | catherine.c
    Meeting set: 5/20 10:30am PT/12:30 CT
    2016-05-18 | catherine.c
    DQ received.
    2016-05-16 | catherine.c
    Resending DQ email. Said she didn't receive it.
    2016-05-13 | belinda.t
    Please reach out to client, have not gotten a hold of her.
    2016-05-12 | catherine.c
    Left msg with front office.

    Leave a Comment:




    SEO Note 
    Design | 2016-05-10 | Catherine C. | #50923 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Development Note 
    Design | 2016-05-10 | Catherine C. | #50922 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    Design Note 
    Design | 2016-05-10 | Catherine C. | #50921 |

    – likes peoriaorthodontist.com, hazeltonlanesdental.com, eyelidsurgeries.com — likes elegant and modern. Also likes the cleanliness of irvineendodontics.com

    – likes for website to have curves and waves but wants it easy to read and navigate, doesn’t mind sections.

    – colors: open to colors: dark or light but needs to be elegant

    – would like to focus on cosmetics

    – put “Passionate About YOUR Smile” as a tagline

    – use “An Aesthetic Family Dental Practice” somewhere on the design so that patients know its also a family practice

    – featured services: Smile Design, Implants, Invisalign, Cosmetics

    – please include nice textures and patterns that represent something elegant

    – keep logo but doesn’t have to have the same colors


    2016-06-02 | catherine.c
    Chose purple draft.

    Leave a Comment:




    Reputation Shield is ready closed
    Task: Other | 2016-05-10 | Tri L | #50890 |

    Pls add rep shield to the site.
    http://businessreviewcentral.com/cherrywooddental


    2016-05-10 | catherine.c
    Will add to redesigned site when developed.

    Leave a Comment:




    Please Set Up Reputation closed
    Task: Social | 2016-05-09 | Justin | #50813 |

    Client gets personal shield

    Please alert catherine or jan to add this to the social media to the site when created.

    Justin would like to review once set up


    2016-05-25 | justinn
    Tri, talk to me about her reputation shield... her Google+ page does not show in the map like Cochran.. I need it to show
    2016-05-10 | tri.l
    justin, pls review

    Leave a Comment:




    Please Set Up Monthly Blog Schedule closed
    Task: Social | 2016-05-09 | Justin | #50812 |

    (only 1 posting per month)


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-05-09 | Justin | #50810 |

    Doctor is point of contact

    – Loves unique content & unique designs
    – Has logo
    – Please download copy of site & 301 Re-directs
    – Has existing blogs & socials
    – they have logos of other products and top dentist (please keep to showcase on new site)

    IMPORTANT: wants to preserve Before & After Photos & Implement her video testimonials to the site (very important to her)
    – Has great ranking for Savage Dentist (Map & Organic)
    – Contract with Sesame ends June 5th (Wants a temp site up by then if not ready by that date)


    Leave a Comment:




    New Order – Platinum Package closed
    Task: Accounting | 2016-05-09 | Justin | #50808 |

    Website: $2,500 + $50/m
    Mobile: $1,000 + $29/m
    Ownership: $500
    Dental Videos: $500 + $20/m
    Social Marketing: $500 + $99/m
    Reputation Management: $0

    Dr_Zettler_WD
    2016-05-09 | chandra.t
    Charged.

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-09 | Justin | #50786 |

    Justin, one more question. After the site is made, and I want to say add new before and afters or video of patient testimonials, how would that work?

    Melissa


    2016-05-09 | justinn
    Spoke with Dr. Zettler - very nice - she has it all filled out - wants to start - said she got a call from officite - offered a pricing very low but she knows its not apples to apples - really likes uniqueness in content

    Leave a Comment:




    Website Estimate (Finalized) 
    Estimates | 2016-05-06 | Justin | #50743 |

    Updated email for client – her husband is an attorney – he is currently managing her blog – may not need it in the future

    Cherrywood-Dental-Care-Finalized

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-06 | Justin | #50690 |

    I will call late afternoon


    2016-05-06 | justinn
    Spoke with Dr. Zettler - answered all her questions - Contract ends in June 5th with Sesame - very nice - wants to potentially have the site up by then - if not, place temp site - is on board to move forward - just wants to see that if she removed blog in the future, monthly will be reduced down to $99/m - will review and sign by Monday

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-05-05 | Justin | #50636 |

    Dr. Called in – very nice – quickly searched her info and found website – is with sesame – has great ranking – husband is managing her blog – asked about HIPAA Compliant Emails – asked how our company works – likes our design from scratch & custom content it seems – she was cut short with a patient – will want to call me tomorrow – sounds very interested after I discussed the platinum package – sent custom proposal

    1st Page for Savage Dentist (Map & Organic)

    Has videos & before/after photos they want to preserve


    2016-05-06 | justinn
    Emailed F/U
    2016-05-05 | justinn
    opened via sidekick
    2016-05-05 | tri.l
    sent
    2016-05-05 | justinn
    Tri please mail

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-05-10
    Questionnaire: 2016-05-17
    Site Download/Site Sucker: 2016-06-14
    Temporary Site: 2016-06-02
    Concept: 2016-05-31
    Approved: 2016-06-09
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-06-17
    Design # and Download:
    Image Optim: 2016-06-17
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2016-07-18
    Analytics Setup: 2016-10-17
    Analytics Report or Jetpack Setup: 2016-10-17
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-05-31
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-05-09
    2016-05-09
    Mobile
    Fluid Responsive
    2016-05-09

    Videos
    2016-05-09

    Marketing


    Reputation

    2016-05-09
    2016-05-09
    Facebook
    2016-05-09

    Google Plus
    2016-05-09

    Blog
    2016-05-09

    SEO


    Logo


    SPK

    DC

    Email
    2017-06-27
    2017-06-27
    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-05-06 | Justin | Website Estimate (Finalized) Ordered

    Platinum Package


    Initial: 2 Payments of $2,499
    Monthly: $199/m**


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    Educational Videos

    High-Quality Patient Dental Videos

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Advanced SEO

    Expanded Detailed Optimization

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    Custom Blog: 1 Custom Blog Created/Posted Per Month SpeciÒcally for Your Practice (SEO Focused) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:

    Website Monthly fee will be reduced down to $99/m if client does not wish to utilize on-going service for Social Marketing in the future.
    Cherrywood-Dental-Care-Finalized

    COMMENTS:

    Estimates | 2016-05-05 | Justin | Website Estimate Expired

    Platinum Package


    Initial: 2 Payments of $2,499
    Monthly: $199/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Ownership

    Own the Custom Design We Create

    Educational Videos

    High-Quality Patient Dental Videos

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Advanced SEO

    Expanded Detailed Optimization

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    Custom Blog: 1 Custom Blog Created/Posted Per Month Specifically for Your Practice (SEO Focused) - No Contract (Month to Month) - Guaranteed Competitive Pricing

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-05-06 | justinn
    Emailed F/U
    2016-05-05 | justinn
    opened via sidekick
    2016-05-05 | tri.l
    sent
    2016-05-05 | justinn
    Tri please mail